Page 3 of 16 · complaints 101–150 of 800

2011 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed May 13, 202050,000 milesMI

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO MAKE A TURN IN EITHER DIRECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335) HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed May 12, 202075,000 milesMI

WHEN STOPPING CAR STALLS EVERY SO OFTEN. EVERYTHING STAYS LIT UP DO NOT EVEN REALIZE IT STALLS. VERY SCARY. *TR

Electrical System
Filed Apr 26, 202018 milesNY

ITS BEEN ABOUT 5 MONTHS I HAVE CALLED NUMEROUS TIMES TO THE DEALER . EVERY TIME I CALL THEY STATE THERES NO FIX AS YET. I LOST COUNT HOW MANY TIMES MY SUV HAS STALLED OUT ON ME .ESPECIALLY ON THE EXIT RAMP OF THE L.I.E HERE IN NYC. A FEW TIMES I HAVE STALLED OUT IN TRAFFIC AND I MENTIONED THIS THE MY DEALER . ON APRIL 7 2020 I TOOK MY SUV TO THE REPAIR SHOP AND THEY PUT IN ANOTHER FUEL PUMP RELAY BUT MY TRUCK IS STILL AT THE POINT OF STALLING OUT. I WAS TOLD THIS IS A TEMPORARY FIX UNTIL THE MANUFACTURER HAS A FIX ON THE RECALL. I AM VERY AFRAID OF STALLING OUT ON THE HIGHWAY AT HIGH SPEED .PLEASE HELP. MY HOPE IS THAT IN CONTACTING YOU THAT THERE WILL BE PRESSURE ON THE MANUFACTURER TO REMEDY THIS PROBLEM BEFORE SOMEONE DIES.

Electronic Stability Control (esc)
Filed Apr 22, 202082,000 milesLA

MY 2011 DODGE DURANGO WAS IN PARK AND RUNNING WHEN MY FRONT WINDSHIELD WIPERS CAME ON, AND I COULD NOT SHUT THEM OFF. I ALSO CAME TO REALIZE MY STEERING WHEEL AND DASH ACCESSORIES WERE INOPERABLE (INCLUDING MY HORN AND BLINKERS). MY TRACTION CONTROL LIGHT CAME ON ALONG WITH FCW/ ACC SYSTEM FAILURE LIGHT. I BROUGHT MY DURANGO TO THE RAINBOW DODGE DEALERSHIP. THEY ADVISED ME THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. SINCE THEY DID NOT HAVE THE PART, I ORDERED THE PART MYSELF AND HAD IT REPLACED. CHANGING THE PART DID NOT FIX MY PROBLEM. I WENT BACK TO THE DEALERSHIP TO LET THEM KNOW I CHANGED THE PART, AND IT DID NOT FIX MY PROBLEM. I ASKED THEM HOW DID THEY KNOW IT WAS THE STEERING ANGLE SENSOR, AND WHAT DID THE SCANNER SHOW... THEY TOLD ME THAT THEY DID NOT PUT MY VEHICLE ON A SCANNER TO DIAGNOSE THE ISSUE. (WHICH THEY CHARGED ME $147 FOR THAT DIAGNOSIS.) I HAVE TO PLUG IN/PULL OUT MY WIPER FUSE TO USE WHEN NEEDED. I DO NOT HAVE BLINKERS OR A HORN. THIS SOUNDS LIKE A SIMILAR RECALL ON THE ESC IN THE 2013-2014 MODELS WHERE THERE IS A DEBRIS COVERING DISABLING PROPER CONNECTION TO MY TRACTION CONTROL SYSTEM. IT IS DANGEROUS TO BE DRIVING WITHOUT BLINKERS AND A HORN AND FAULTY WINDSHIELD WIPERS.

Service Brakes
Filed Mar 23, 202080,030 milesPA

MY CAR CUTS OFF SOMETIMES WHEN I'M COMING TO A COMPLETE STOP AND ALSO DOES IT WHEN BREAKING TO MAKE A TURN. CUTS OFF IN THE MIDDLE OF A TURN. VERY DANGEROUS. AT FIRST IT WAS INFREQUENT BUT ITS HAPPENING ONCE OR TWICE A WEEK. USUALLY THIS HAPPENS ON CITY STREETS, HASN'T HAPPENED ON THE HIGHWAY YET.

Unknown or Other
Filed Mar 16, 2020125,443 milesIN

MY FIANC AND I WERE HEADED TO HIS PARENTS HOUSE AND WHEN MY FIANC STARTED TO GO LEFT TOWARDS OUR TURN AND THE DURANGO JUST DIED. LIGHTS AND EVERYTHING WERE STILL ON BUT NO STEERING, LUCKILY THERE WERE NO OTHER VEHICLES AROUND AS IT COULD HAVE CAUSED AN ACCIDENT. ONCE HE GOT THE DURANGO STOPPED HE PUT IT IN PARK PUSHED THE START HITTING AND IT STARTED UP JUST FINE. CAN THIS BE RELATED TO THE FUEL PUMP RECALL?

Electrical System
Filed Mar 16, 2020WI

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE BERGSTROM CHRYSLER-JEEP-DODGE-RAM FIAT OF KAUKAUNA DEALER, LOCATED AT (2929 LAWE ST, KAUKAUNA, WI 54130), AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Exterior Lighting
Filed Mar 14, 202099,400 milesID

JUST PURCHASED THIS DURANGO AND THE FIRST NIGHT MY HEADLIGHTS STARTED FLICKERING. SOMETIMES GO OFF FOR A HALF A SECOND WHILE DRIVING ON HIGHWAY AND IN CITY STREETS AND TURNING.

Service Brakes
Filed Mar 7, 2020PA

SAYS INCOMPLETE RECALL, NO REMEDY AVAILABLE FOR THE FUEL PUMP RELAY OR BRAKE BOOSTER. I HAVE A PROBLEM CURRENTLY WITH THE FUEL PUMP RELAY WITH MY VEHICLE SPUTTERING TO START OCCASIONALLY. NEED TO GET THIS TAKEN CARE OF ASAP! CAR SITS ON SPUTTERING AFTER PUSHING THE START BUTTON AND SOMETIMES WON'T SHUT OFF FROM THAT UNLESS I RELATEDLY HIT THE START/STOP BUTTON AGAIN

Electrical System
Filed Mar 5, 2020118,000 milesVA

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, THE VEHICLE WAS STARTED AND THE WINDSHIELD WIPER TURNED ON INDEPENDENTLY AND THE HAZARD WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO JUMP START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452), WHERE IT WAS CONFIRMED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), HOWEVER THE DEALER INFORMED THAT PRIOR TO THE RECALL REMEDY THE TIPM NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 118,000.

Visibility
Filed Mar 4, 2020SC

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED HER SON WAS DRIVING AT 60 MPH, WHEN THE WINDSHIELD WIPERS AUTOMATICALLY ACTIVATED WITHOUT WARNING AND THEN THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT'S SON PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT'S SON ATTEMPTED TO JUMP START THE VEHICLE BUT WAS UNSUCCESSFUL AFTER SEEING SMOKE. THE VEHICLE WAS TOWED TO HARTSVILLE CHRYSLER DODGE JEEP RAM LOCATED AT (900 E. BOBO NEWSOM HWY, HARTSVILLE, SC 29550) FOR A DIAGNOSIS. THE DIAGNOSIS WAS A DEFECTIVE ALTERNATOR AND A BURNT OUT POWER TRAIN CONTROL MODULE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed Mar 1, 202090,000 milesIL

2 COMPLAINTS 1ST MY TRUCKS GEAR SHIFT HAS BEEN LOCKING UP WHEN RUNNING AN SAY I STOP AT A STORE AN RUN IT I LEAVE IT RUNNING BUT LOCKED AN WHEN I COME GET BAC IN AN TRY TO PUT IT IN DRIVE ITS LOCKED I CNT MOVE IT AS IF IT WAS REMOTELY STARTED I HAVE TO TURN THE TRUCK OFF AN RESTART IT TO FIX ISSUE THIS ALSO HAS HAPPENED WHEN I DNT LOCK IT EX. I GO GET MY CHECK FROM WORK I PULL UP RIGHT TO THE DOOR GET OUT I LEAVE IT UNLOCKED BC I ONLY WALK BOUT 5 STEPS TO INSIDE GRAB MY CHECK COME OUT TAKES LESS THAN 30 SECONDS GET IN TRY TO PUT IN DRIVE IT EONT MOVE I HAVE TO POWER OFF AN ON TO GET IT TO WORK I KNO IT SHUDNT DO THAT ONLY WEN I USE REMOTE. 2ND COMPLAINT WHEN DRIVING SAY I TURN THE CORNER AN GET ON GAS TO ACCELERATE IT WILL FEEL AS IF ITS LOST SOME POWER AS IF ITS DIED. SAME WHEN I'M GOIN STRAIGHT AN GIVE IT GAS ITLL GO THEN SEEMS AS IT JUST SLOWS DOWN I HAVE TO PUSH ON PEDAL MORE FOR IT TO PICK UP SPEED. LATELY IT'S BEEN WHILE DRIVING ITLL JERK A FEW TIMES OUT OF NOWHERE I CAN BE ON A STRAIGHTAWAY AN ITLL JUST GET TO JERKING. CAN YOU PLEASE LOOK INTO THESE ISSUES FOR CONSUMER SAFETY. ITS SCARY. BEFORE THE ALTERNATOR RECALL I WAS GOIN THRU ONE OF OUR MAIN INTERSECTIONS AN IT JUS LOST ALL POWER EVERYTHING JUS SHUT OFF AN LIKE 3 SECONDS LATER IT ALL FIRED BACK UP AN CONTINUED ROLLIN DAYS LATER MY ALTERNATOR WENT OUT AN LEFT ME STRANDED AT THE CARWASH. I HAD TO PAY OUT OF POCKET THEN IT WAS RECALLED. I WAS REIMBURSED BUT I'M JUS WORRIED BOUT MY FAMILIES SAFETY SO PLEASE LOOK INTO

Electrical System
Filed Feb 26, 2020130,000 milesNV

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT AT START UP AND ON OCCASIONS WHILE DRIVING, THE FORWARD COLLISION DETECTION SYSTEM BECAME INOPERABLE WITHOUT WARNING. THE TRACTION CONTROL WARNING LIGHT AND CRUISE CONTROL WARNING WAS ALSO ILLUMINATED. THE CONTACTED STATED THAT THE BRAKING SYSTEM OPERATED AS INTENDED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Engine
Filed Feb 25, 2020143,000 milesSC

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE FAILED TO START. ADDITIONALLY, THE DRIVER SIDE WINDOW WAS INOPERABLE. THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE CHECK ENGINE AND TIRE PRESSURE MEASURING SYSTEM WARNING LIGHTS WERE ILLUMINATED. EFIRD CHRYSLER JEEP DODGE (1711 W LUCAS ST, FLORENCE, SC 29501(843) 669-1881) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.

Electronic Stability Control (esc)
Filed Feb 9, 2020128,386 milesWI

I WAS DRIVING MY CAR ONE AFTERNOON AFTER WORK AND ALL OF A SUDDEN ALL THE LIGHTS ON MY DASHBOARD LIT UP. I TURNED THE CAR OFF RESTED FOR A MINUTE THEN RESTARTED IT AND PROCEEDED TO THE OIL CHANGE PLACE TO GET MY CAR AN OIL CHANGE THINKING THAT WOULD DO THE TRICK. FAST FORWARD TO FRIDAY OFF THIS SAME WEEK MY CAR ALL OF A SUDDEN STOPPED WORKING. THE CAR LIGHTS BLINK FOR A SECOND OFF THE CAR COMES ON BUT OTHERWISE IT HAD NOT FULLY STARTED IN 2 DAYS.

Visibility/Wiper
Filed Feb 3, 202035,000 milesOH

THE WIPER DELAY DOES NOT FUNCTION CORRECTLY. WHEN THE CONTINUOUS NORMAL OR FAST CYCLES ARE SELECTED, THE WIPER WORKS CORRECTLY. HOWEVER, WHEN ONE OF THE THREE DELAY WIPER CYCLES IS SELECTED, THE WIPER MALFUNCTIONS. WHEN ONE OF THE THREE DELAY WIPER CYCLES IS SELECTED THE WIPERS ONLY MAKE ONE COMPLETE CYCLE ACROSS THE WINDSHIELD. IT DOES NOT MATTER IF YOU SELECT DELAY WIPER SPEED 1, 2, OR 3, THE WIPERS ONLY MAKE ONE PASS ACROSS THE WINDSHIELD AND THEN THEY GO TO THE HOME POSITION AND DON'T MOVE AGAIN UNLESS THE WIPER CONTROL SWITCH IS AGAIN MANIPULATED.

Air Bags
Filed Feb 3, 2020MS

THE AIRBAG LIGHT HAS COME AND STAYS IN WHILE DRIVING SCARY TO THINK IT MIGHT COME OUT ON ME.IT SAYS TO SEEK PROFESSIONAL HELP SO I'D THERE ANY RECALLS ON THIS

Electrical System
Filed Jan 28, 2020117,000 milesLA

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO STARTUP IMMEDIATELY. THE CONTACT ALSO STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STARTER HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

Electrical SystemCrash
Filed Jan 17, 2020150,000 milesOH

PERIODICALLY NO START WHICH LEAVES ME STRANDED VERY FAR FROM HOME WHEN TRAVELING FOR SP. MED. CARE. THIS SUMMER I WAS CROSSING AN OVERPASS TO ENTER THE ON-RAMP TO MAJOR INTERSTATE WHICH MAKES ME CROSS IN FRONT OF 4 LANES ONCOMING TRAFFIC AND MY CAR JUST DIED!! I WAS HEADED DIRECTLY FOR THE ONCOMING TRAFFIC WITH MY FAMILY ONBOARD. I WAS STRANDED IN 100+ DEGREE WEATHER BEING DISABLED WAS VERY DIFFICULT FOR ME NOW WITH 2 TEENS NEEDING DRIVING HRS FOR PERMIT I'M TERRIFIED TO ALLOW THEM TO DRIVE MY ONLY CAR. DODGE YOU NEED TO RECALL MY ENTIRE CAR AND REPLACE THIS WITH SOMETHING SAFE FOR MY FAMILY!

Electrical System
Filed Jan 7, 2020170,000 milesNE

MY 2011 DODGE DURANGO HAS TROUBLE STARTING ON THE FIRST START. MECHANIC SAID THERE WAS A BULLETIN REGARDING THE ISSUE AND INFORMED ME THAT WE SHOULD TRY UPDATING THE SOFTWARE. THAT DID NOT WORK. DURANGO CONTINUES TO SPUTTER WHEN IT IS STARTED. IT EVENTUALLY DOES START EITHER ON ITS OWN OR AFTER ANOTHER TRY. WILL ATTEMPT ANOTHER SOLUTION AT NEXT REGULARLY SCHEDULED SERVICE.

Electrical System
Filed Jan 7, 2020PA

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610)286-9450) WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jan 6, 202075,000 milesCA

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED NUMEROUS TIMES. EACH TIME THE VEHICLE STALLED, THE FCW WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097), BUT THE FAILURE COULD NOT BE DUPLICATED. AN UNKNOWN PART WAS REPLACED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED TWO CASE NUMBERS. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

EngineFire
Filed Jan 2, 2020FL

2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FIRE UNDER THE HOOD OF VEHICLE. *LD THE CONSUMER STATED WHILE DRIVING ALL THE LIGHTS FLASHED ON THE DASHBOARD; THE MOTOR SHUT DOWN, AND SMOKE ERUPTED FROM UNDER THE HOOD. THE CONSUMER WAS ABLE TO COAST TO THE SIDE AT WHICH POINT THE SMOKE BECAME FLAMES, THE VEHICLE WAS TOTALED. *JS*DT*JB

Unknown or Other
Filed Jan 1, 2020CA

PUERTA TRASERA DE CONTROL REMOTO NO CIERRA ADECUADAMENTE EL VEHCULO PARADO NO ENCAJA EN EL CANDADO

Engine
Filed Dec 31, 2019148,000 milesCA

SINCE MY CAR HAS HAD 74,000 MILES I HAVE TAKEN IT IN FOR "ABRUPT SHUTDOWNS". MY CAR HAS BEEN IN THE DEALERSHIP MORE THAN 1/2 A DOZEN TIMES FOR THE SAME ISSUE AND THEY HAVE NOT BEEN ABLE TO MAKE MY CAR SAFE FOR ME TO DRIVE. CAR IS ALWAYS IN MOTION AND COMPLETELY SHUTS DOWN WHETHER IT BE ON THE STREET, HIGHWAY (LITERALLY HAD TO PUT IN PARK AND RESTART THE VEHICLE DURING TRAFFIC ON THE FREEWAY) OR TURNING A CORNER, IT COMPLETELY SHUTS DOWN AND "FSW" FLASHES. ALL POWER IS TURNED OFF AND LITERALLY HAVE TO DRIVE OFF TO THE SIDE (IF I AM ABLE TO), OF I JUST SHUT DOWN IN THE MIDDLE OF MY ROUTE, PUT IN PARK AND CONTINUE ON MY DRIVE. I HAVE MULTIPLE PHOTOS THAT I HAVE TAKEN OF MY DASHBOARD, SHOWING THIS "FSW" (SHOWING MILEAGE). LAST TIME THIS HAPPENED WAS DECEMBER 2019

Electrical System
Filed Dec 31, 2019GA

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON DECEMBER 24, 2019. THE CONTACT SPOKE WITH FIVE STAR CHRYSLER DODGE JEEP RAM (3068 RIVERSIDE DRIVE, MACON, GA 31210, 478-345-8899) AND WAS INFORMED THAT PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 28, 20196 milesNV

THE AIR BAG LIGHT TURNS ON ON THE DASH AS WELL AS CHIMES NON-STOP. THIS OCCURS WHEN VEHICLE IS IN DRIVE. SCARY TO HAVE HAPPENING CAUSE CAUTIOUS THAT AIRBAG MAY GO OFF WHEN DRIVING .

Electrical System
Filed Dec 26, 2019193,000 milesSC

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE STALLED INTERMITTENTLY. ALSO, WHEN ATTEMPTING TO START THE VEHICLE, IT TOOK APPROXIMATELY THIRTY MINUTES FOR THE VEHICLE TO FINALLY START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HENDRICK DODGE CHRYSLER JEEP RAM (LOCATED AT 1468 SAVANNAH HIGHWAY, CHARLESTON, SC, 843-352-6931), BUT THEY WERE NOT ABLE TO PROVIDE A REPAIR OR LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND VERIFIED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.

Fuel/Propulsion System
Filed Dec 21, 201987,000 milesIN

VEHICLE WILL RANDOMLY STOP RUNNING WHILE SITTING AT A STOPLIGHT OR WHEN MAKING A SLOW TURN. WHEN IT HAPPENS WHILE DRIVING I LOOSE POWER STEERING AND HAVE HIT THE CURB.

Electrical System
Filed Dec 18, 201997,482 milesNC

WHEN DRIVING THE VEHICLE IT WILL RANDOMLY BEGIN TO STALL WHEN DRIVING AND POWER OFF. ONCE YOU LET YOU SIT IT WILL START RIGHT BACK UP KIND ROUGH AND THEN DRIVE FINE. THEN COUPLE DAYS LATER IT WILL DO IT AGAIN. MY WIFE WAS MAKING A TURN WHEN IT STALLED AND ALMOST GOT T BONED. WE TOOK IT IN FOR THE FUEL PUMP RECALL BUT NO PARTS HAVE BEEN PUSHED OUT FOR THIS RECALL NOR HAVE BEEN MADE. THEY TOLD.US TO JUST KEEP DRIVING IT EVEN THOUGH ITS ASKING G FOR AN ACCIDENT TO HAPPEN. I ASKED FOR A REPLACEMENT CAR AND WAS DENIED AND WAS TOLD I CAN TAKE IT TO ANOTHER DEALER BUT THEY SAID THE SAME THING.

Power Train
Filed Dec 13, 201993,000 milesMD

TRANSFER CASE SWITCHES FROM AWD TO AWD LOW ON ITS OWN WHICH CAN CAUSE A ACCIDENT ON THE HIGHWAY. THE TRANSFER CASE WILL NOT SWITCH TO AWD LOW WHEN BUTTON IS ENGAGED. THIS IS A KNOWN PROBLEM THAT ALL THE OWNERS ARE EXPERIENCING OF YOUR VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM.

Service Brakes
Filed Dec 12, 2019260,000 milesIN

THE EMERGENCY BRAKE CABLE SIMPLY BROKE UPON REGULAR DEPLOYMENT. THE FAILURE HAPPENED ON A LOW GRADE HILL, NOT A STEEP HILL. THE DEALERSHIP, KING'S DODGE, CINCINNATI, REPORTED THE CAUSE OF FAILURE WAS WEATHER CORROSION TO THE COMPONENTS. THE ESTIMATE TO REPAIR IT WAS VERY EXPENSIVE. I'VE NEVER HAD AN EMERGENCY BRAKE FAIL ON ANY OF MY PREVIOUS DODGE VEHICLES.

Engine
Filed Dec 12, 2019OH

TRANSMISSION COOLER IS LEAKING TRANSMISSION FLUID EVERYWHERE AND THE TRUCK LOST POWER ON THE HIGHWAY IN RUSH HOUR TRAFFIC THE ENGINE STARTED TO REV AND THE TRUCK JUST SLOWED TO A STOP WITH SEMI TRUCKS FLYING PAST IN THE MIDDLE OF THE HIGHWAY

Engine
Filed Nov 27, 2019132,000 milesAZ

MY DURANGO HIT 130K MILES AND THE RPM WHERE GETTING TO ALMOST 5K BEFORE SHIFTING AND THIS WOULD HAPPEN ON FREEWAY AND IN TOWN . THEN A CHECK ENGINE LIGHT CAME ON A P306 CODE IS WHAT IT WAS GIVING ME . THAT'S A CYLINDER NUMBER 6 MISFIRE SO I HAD ALL PLUGS AN NEW COIL ON CYLINDER 6 AND PUT BRAND NEW INJECTORS IN AND IT RAN GOOD FOR ABOUT 5K MILES AND IT HAPPENS AGAIN SAME P306 . I'VE REPLACED PLUGS AGAIN AND SAME PROBLEM . MY DURANGO IS A 3.6 I'VE READ A LOT ON THIS AND WAS WONDERING IF THIS IS ONE THAT HAS DEFECTIVE L HEAD ? I'VE PUT SO MUCH MONEY IN THIS SUV IDK WHAT ELSE IT IS I CANT DRIVE IT FOR TO LONG BEFORE ITS STARTS THE MISFIRE AGAIN .

Electrical System
Filed Nov 18, 201985,000 milesVA

I HAVE REPORTED THIS BEFORE. MY VEHICLE STALLS OUT WHILE DRIVING. I HAVE TAKEN IT TO THE MECHANIC A NUMBER OF TIMES BUT NOTHING FIXES THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION AND IT HAPPENS WITH MY CHILDREN IN THE CAR. WHEN MY VEHICLE STALLS OUT WHILE DRIVING THE STEERING WHEEL ALSO LOCKS UP MAKING IT DIFFICULT TO DIRECT THE CAR. IT HAS HAPPENED A NUMBER OF TIMES WHILE DRIVING AND PULLING UP TO A STOP LIGHT. THIS STARTED ABOUT 3 YEARS AGO BUT I'M PUTTING THE LAST TIME IT HAPPENED AS THE DATE.

Electrical System
Filed Nov 15, 2019159,000 milesTX

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 5 MPH IN A DRIVE-THRU, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND THE VEHICLE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BATTERY WAS ATTEMPTED TO BE JUMPSTARTED, BUT THE VEHICLE WOULD NOT START. MAC HAIK DODGE CHRYSLER JEEP RAM (11000 NORTH FWY, HOUSTON, TX 77037, (281) 301-5150) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

Engine
Filed Nov 13, 2019143,000 milesVA

NOTICED A "TAPPING" NOISE COMING FROM ENGINE ON RIGHT DRIVER SIDE. ACCELERATION OF THE VEHICLE WAS INTERMITTENTLY AFFECTED. TAPPING NOISE WOULD GET LOUDER AT IDLE AND VEHICLE SEEMED TO BE INCREASINGLY MISFIRING AT TIMES. THIS ISSUE AFFECTED DRIVABILITY OF THE VEHICLE ESPECIALLY IN HEAVY HIGHWAY TRAFFIC. THE DIAGNOSED PROBLEM: CYLINDER 3 MISSFIRE/SEIZED LIFTER ROLLER, ULTIMATELY LEADING TO CAMSHAFT DAMAGE. AFTER REVIEW/INTERNET SEARCHING, APPARENTLY THIS IS A COMMON PROBLEM IN 5.7L HEMI ENGINES AND ATTRIBUTED TO EXCESSIVE IDLING. I NEVER HAD ISSUES WITH MY HEMI UNTIL MOVING TO VIRGINIA AND SUBSEQUENTLY SITTING IN TRAFFIC FOR EXTENDED PERIODS OF TIME ON I-95 (EXCESSIVE IDLING). IF THIS IS A KNOWN ISSUE, WHY ARE CONSUMERS NOT MADE AWARE AND MOREOVER, WHY HAS THERE NOT BEEN A RECALL ISSUED TO ADDRESS THE PROBLEM? THIS ISSUE SEEMS TO SPAN ALL MAKES AND MODELS OF VEHICLES THAT USE 5.7L HEMIS, SPECIFICALLY DODGE MANUFACTURED VEHICLES.

Electrical System
Filed Oct 28, 2019108,000 milesWA

IN THE LAST MONTH INCLUDING TODAY 10/28/2019 THE VEHICLE SHUT OFF ABRUPTLY IN MOTION LOST POWER STEERING AND POWER BRAKES ALL INTERIOR ACCESSORIES LIGHTS AND GAUGES REMAINED ON NO ACCELERATION VEHICLE HAD TO BE STOPPED PUT IN PARK AND RE STARTED AFTERWARDS EVERYTHING SEEMED FINE NO CHECK ENGINE LIGHT NO WARNINGS NOTHING WE WILL BE TRADING IT IN AS WE FEEL IT IS UNSAFE TO DRIVE WITH OUR CHILDREN

Engine
Filed Sep 30, 2019119,000 milesIL

RIGHT @ ABOUT 10 MILES AND HOUR THERE IS A CLUCK NOISE @ THE REAR OF THE TRUCK. DODGE TECHS CAN PIN POINT THE CAUSE. IT CAUSE SOME PERFORMANCE ISSUE BETWEEN 60 AND 75. I TOOK THE TRUCK IN MULTIPLE TIME AND THEY FIRST TOLD ME IT WAS THE DRIVE SHAFT. AFTER FIXING IT THE PROBLEM STILL CONTINUES. ALSO @120,000 I HAD A WORN CAMSHAFT AND LIFTERS

Electrical System
Filed Sep 24, 2019102,000 milesWA

IT GOES INTO 4LOW WITHOUT TURNING THE SWITCH ON. MAKES IT UNSAFE TO TURN SHARP AND FAST. WE REPLACED THE TRANSFER CASE SWITCH AND IT STILL DOES IT.

Unknown or Other
Filed Sep 19, 201985,000 milesDE

MY VEHICLE SHUTS OFF DURING TURNS AND WHEN SLOWING TO COME TO A STOP. IT IS FRIGHTENING. I'VE TAKEN IT TO A DEALER WHO TELLS ME THEY'VE NEVER HEARD OF THIS HAPPENING WITH MY MAKE AND MODEL YET I HAVE READ SIMILAR CONCERNS AS MINE ON THE INTERNET WHEN I STARTED RESEARCHING IT. IS THERE A FIX FOR THIS BEFORE IT COSTS ME MY LIFE? IT HAPPENS SPORADICALLY BUT ONCE IS TOO MUCH.

Electrical System
Filed Aug 24, 2019136,477 milesNE

THE 4WD MESSAGE STARTING DISPLAYING ON MY DASHBOARD, THE AWD/LO NEUTRAL LIGHT WAS ON, I TRIED FOLLOWING THE INSTRUCTIONS IN THE MANUAL TO TURN IT OFF, BUT IT DID NOT WORK. WHEN I PULLED INTO MY DRIVEWAY I TRIED AGAIN TO GET THE MESSAGE TO SHUT OFF BY FOLLOWING INSTRUCTIONS THEN MY CAR BEGAN TO GO IN REVERSE, MY BREAKS WOULD NOT WORK, AND I HAD TO PUT THE EMERGENCY BREAK ON. EVEN WITH THE CAR SHUT OFF THE CAR WILL ROLL, I HAVE KEPT THE EMERGENCY BREAK ON AND WAITING FOR A MECHANIC TO LOOK AT IT. BASED ON MY RESEARCH THIS IS A COMMON ISSUE WITH THE DURANGO'S AND DODGE HAS DONE NOTHING TO RECALL THESE FAULTY SWITCHES. THIS IS A MAJOR CONCERN AS I COULD HAVE BEEN OUT OF MY VEHICLE WHEN IT STARTED TO ROLL CAUSING DANGER FOR ANYONE AROUND.

EngineCrash
Filed Aug 19, 2019233,000 milesFL

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT HE WAS SWERVING FROM LANE TO LANE TO IGNORE FROM HITTING ANOTHER VEHICLE HOWEVER, CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS NO INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000. *DT *DT *TR *DT *TR

Electronic Stability Control (esc)
Filed Jul 30, 201940,000 milesCA

MY 2011 DODGE DURANGO ENGINE SHUT OFF WHILE DRIVING. THE FIRST TWO TIMES IT HAPPENED EXITING THE SAME EXIT ON A RIGHT SHARP TURN AT THE SAME PART OF THE TURN. THE STEERING WHEEL LOCKED AND I HAD TO FORCE ALL MY WEIGHT TO TURN IT AND PULL OFF TO THE SHOULDER AVOIDING GETTING HIT FROM BEHIND AND THE SIDE. DODGE DEALER CLAIMED NOTHING WAS WRONG BUT WANTED TO KEEP CAR TO INVESTIGATE. I FILED A COMPLAINT AND OPENED A CASE NUMBER WITH CHRYSLER CORPORATION. THERE WAS A RECALL WITH FIRST OWNER FOR THIS HAPPENING AND IT WAS SUPPOSIVELY FIXED, I BELIEVE THE PROBLEM WAS NOT ENTIRELY FIXED. I AVOIDED THAT EXIT THINKING I TEMPORARILY TOOK CARE OF THE PROBLEM. THIRD TIME MY ENGINE SHUT OFF WHILE DRIVING WAS ON A LEFT HAND TURN. NO ONE WAS BEHIND US SO WE AVOIDED BEING REAR ENDED. CAR WAS PLACED IN NEUTRAL AND MANUALLY RESTARTED. I CALLED CHRYSLER AGAIN USING SAME CASE NUMBER FROM BEFORE BUT I WAS TOLD THERES NOTHING THAT CAN BE DONE BECAUSE THE WARRANTY EXPIRED. 4TH AND 5TH TIME MY ENGINE SHUT OFF WHILE DRIVING HAPPENED TODAY , FIRST WAS AT A STOP IN TRAFFIC, NO TURN. I PRESS GAS AND REALIZED MY ENGINE WAS OFF WHILE ELECTRICAL STAYS ON, SO MY AIR CONDITIONER AND RADIO WEREN'T EFFECTED. AND LAST I TURNED RIGHT INTO A DRIVE WAY AT WORK, ENGINE TURNED OFF, STEERING WHEEL LOCKED. I HAD TO PLACE IN PARK AND RESTART MY CAR. THERE IS A DEFECT WITH THIS VEHICLE THAT CHRYSLER NEEDS TO FIX. THE FIRST TWO TIMES HAPPENED ON A FREEWAY EXIT. I MAY NOT BE SO LUCKY NEXT TIME. THIS IS OUR FAMILY CAR THAT M

Fuel/Propulsion System
Filed Jul 21, 201961,522 milesNC

I WAS DRIVING DOWN THE ROAD AND, LOST POWER AND IT STARTED SLOWING DOWN. I GOT IN THE RIGHT LANE AND COASTED TO SIDE OF ROAD. I CUT ENGINE OFF AND THAT WAS IT. I TRIED TO RE START AND IT JUST KEPT TURNING OVER. IT IT ONLY HAVE 61,522 MILES ON IT. MANCANIC CAME OUT AND SAID IT'S THE FUEL PUMP.

Engine
Filed Jul 19, 2019135,000 milesWA

HAD THE FUEL PRESSURE RELAY RECALL REPLACED. IS NOT HAVING STARTING ISSUES AGAIN. ALL INDICATIONS ARE THE TICM AND IN MY RESEARCH THIS IS A NATIONWIDE ISSUE. CAR WILL SPIN AND NOT START OR START, RUN POORLY AND DIE.

Electrical System
Filed Jul 19, 2019SC

THE ACTUATORS FOR THE AIR CONDITION GOING OUT.

Engine
Filed Jul 15, 2019144,000 milesPA

HEMI V8 CAM & LIFTERS FAILURE DOE TO DESIGN FLAW HAD TO ALSO CHANGE OIL PUMP DOE TO METAL SHAVINGS GETTING IN THERE COSTLY REPAIR MINE HAPPENED AT 144,000

Electrical System
Filed Jul 11, 201992,000 milesPA

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HEARD AN ABNORMAL NOISE. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO START THE VEHICLE; HOWEVER, IT WOULD HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO SANDS CHRYSLER JEEP DODGE RAM (LOCATED AT 501 N WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-0946), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.

Engine
Filed Jul 1, 2019170,000 milesTX

OIL FILTER ADAPTOR HOUSING RECALL - WHEN I TOOK THIS TO MY LOCAL MECHANIC HE STATES THIS HAS BEEN ON BACK ORDER FOR 6 MONTHS. PER THE INTERNET THIS AFFECT MODELS FROM 2011 TO 2019. THIS IS CAUSING AN OIL LEAK. THIS CAN CAUSE THE WHOLE ENGINE TO SEIZE AND IS CAUSING OIL TO LEAK INTO THE EXHAUST.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Dodge Durango → · Every Durango year → · How the figures are calculated →