I HAVE A 1999 DODGE DURANGO. WE RECENTLY HAD THE UPPER AND LOWER BALLJOINTS REPLACED HAS LONG AS THE TIEROD ENDS. I FOIND THIS UNEXPECTABLE WITH A VEHICAL WITH ONLY 58,000 MILES! I HAD THEM REPLACED UNDER EXTENTED WARNTY FREE OF CHARGE EXCEPT FOR A $50 DETUCTABLE. BUT I HAVE SINCE FOUND OUT THAT THESE TYPE OF BALLJOINTS USALLY GO OUT EVERY 20,000 OR SO AND SOME PEOPLE ON THE CLUB I BELONG TO HAVE HAD THEM REPLACED 3 OR MORE TIMES IN 60,000!! THIS IS CRAZY! I WOULD LIKE A RECALLE DONE AND FOR DODGE COME OUT WITH A WAY BETTER DESING FOR THESE BALLJOINTS SO THEY DON'T HAVE TO GET REPLACED EVERY 20,000. BECAUSE I'M SOON TO BE OUT OF MY WARNTY AND IF THESE BALLJOINTS ARE THE SAME ONES THAT WERE IN THERE LAST TIME I WILL HAVE TO REPLACE THEM AGAIN SOON UNDER MY COST. AND WITH THE RECALL AND BETTER DESING OF THE BALLJOINTS I WON'T HAVE TO WORRY ABOUT THIS. SO DODGE NEEDS TO DESING A BALLJOINT THAT CAN LAST 100,000 MILES OR MORE.
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
I WAS ADVISED THAT THE BALL JOINTS ON MY 1999 DODGE DURANGO WERE QUITE WORN AND THE UPPER LEFT WAS SO BAD IT WAS A DANGEROUS SITUATION TO DRIVE IT AND THE WHEEL COULD VERY EASILY COME OFF. THE GARAGE MACHANIC EVEN REQUIRED THAT THE ESTIMATE TO FIX THE PROBLEM REFLECT THAT BEFORE I COULD DRIVE IT HOME SO AS TO CLEAR THEM OF ANY LIABILITY. THEY HAD CALLED A FACTORY MAN AS THEY CALLED HIM AND ASKED IF THERE HAD BEEN A PROBLEM WITH THESE BALL JOINT BECAUSE IT WAS SO UNUSUAL AT 50,000 MILES THAT THEY ALL BE BAD AT THE SAME TIME. HE ADVISED THEM THAT THERE HAD BEEN ALL KINDS OF PROBLEMS WITH THEM. I HAD THEM REPLACED AFTER GETTING SEVERAL ESIMATES AND EVERY GARAGE THE MACHANICS WERE ALL VERY CONCERNED THAT I NOT DRIVE IT DO TO THE VERY LOOSE WHEEL ON THE LEFT FRONT.
BOTH THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED AT 39,327 MILES. AT FIRST I THOUGHT IT WAS JUST A COINCIDENCE, HOWEVER I NOW REALIZE THAT THIS IS A ONGOING PROBLEMS WITH THE VEHICLE. THE WORK WAS DONE WHILE I WAS TRAVELING ON VACATION AT A GOODYEAR DEALER
FRONT SUSPENSION-BALL JOINTS HAVE BOTH BEEN REPLACED
FRONT SUSPENSION - NUMEROUS COMPONENTS
BOUGHT A 99 DURANGO HAVE 60K MILES AND HAVE THE UPPER BALL JOINTS WORN OUT. FRONT TIRES ARE BALD ON ONE SIDE AND WHEEL IS LEANING OUT. TRUCK RIDES ROUGH. EXPENSIVE REPAIR THAT SHOULD NOT BE HAPPENING, NO OFF ROAD USE, TO SCHOOL AND HOME. TRAVIS
CONSUMER NOTICED WHILE TRAVELING 50-55 MPH AND WITHOUT ANY INDICATION PASSENGER'S FRONT WHEEL FELL OFF. DEALER WAS CONTACTED. *AK
WHILE DRIVING VEHICLE WILL SUDDENLY ACCELERATE WITHOUT WARNING. RPMS WILL INCREASE TO DANGEROUS LEVELS. CONSUMER'S VEHICLE ALMOST COLLIDED WITH OTHER TRAVELING VEHICLES.*AK
PREMATURE UPPER AND LOWER BALLJOINT FAILURE ON MY VEHICLE. *AK
I HAD TO REPLACE THE UPPER/LOWER BALL JOINTS ON MY 1999 DURANGO. MY VEHICLE AT THE TIME OF THE REPAIR HAD 48,672 MILES ON IT. THE REPAIR SHOP TOLD ME THAT THIS WAS A PROBLEM THAT MAY CAUSE WHEEL SEPARATION AS WELL AS MORE SUSPENSION TROUBLE, IF NOT REPAIRED.*AK
THE UPPER AND LOWER BALL JOINTS ON MY 1999 DODGE DURANGO WORE OUT PREMATURELY. *AK
BALL JOINTS WEARING OUT PREMATURELY. HAD TO REPLACE WITH AFTERMARKET BALL JOINTS.*AK
I RECENTLY HAD TO GET THE FRONT DRIVER'S SIDE SUSPENSION OF MY 1999 DODGE DURANGO REPLACED. THE VEHICLE HAD 65,000 MILES AND IS DRIVEN PRIMARILY FOR HIGHWAY USE. I THOUGHT THIS WAS VERY UNCOMMON FOR THIS SHORT USE TIME PERIOD. THE REPAIRS WERE COSTLY AND DODGE CLAIMED THAT THIS IS SOMETIMES COMMON. IS NHTSA LOOKING INTO SAFETY ISSUES RELATED TO THIS?*AK
WHILE HAVING A FRONT ALIGNMENT DONE DEALERSHIP NOTICED THAT TIE RODS HAD GONE BAD AND NEEDED A FRONT END OVERHAUL.*AK
SUSPENSION PROBLEMS, MULTIPLE REPAIRS. *AK
1999 DODGE DURANGO - REGARDING SUSPENSION AND STEERING. AT 42,000 MILES HAD TO HAVE LEFT AND RIGHT LOWER BALL JOINTS REPLACED, LEFT AND RIGHT UPPER CONTROL ARMS REPLACED. CHRYSLER WOULD NOT COVER TOTAL COST. MY OUT OF POCKET COST WAS $728.45. *AK ALSO DEALER REPLACED LEAKING TRANSFER CASE (A DEFECT) NO COST TO ME.
1999 DURANGO, AM BEING TOLD BY MECHANIC THAT BALL JOINTS ARE BAD AND NEED REPLACING AT 60,000 MILES. THIS VEHICLE GETS ONLY HIGHWAY MILES, NO ROUGH STUFF AT ALL. MECHANIC SAYS FRONT END SHIMMY (EXPERIENCED FOR PAST 10,000 MILES) IS RESULT OF BALL JOINT AND TIE RODS FAILING. THERE IS NO WAY A CORRECTLY DESIGNED SUSPENSION SYSTEM WILL FAIL IN 50-60,000 HIGHWAY MILES. CHRYSLER NEEDS TO FIX THEIR ERROR.*AK
CONSUMER STATES TRANSMISSION SHIFTS VIOLENTLY. DEALER NOTIFIED. *AK
TOLD BY DEALERSHIP THAT UPPER CONTROL ARMS ARE GOING OUT ON MY 1999 DODGE DURANGO. VEHICLE HAS APPROXIMATELY 97,000 MILES. ALSO INDICATED THAT RACK & PINION WAS LEAKING.*AK
I WOULD LIKE TO FILE A COMPLAINT ABOUT A DEFECT IN THE DODGE DURANGO BALL JOINTS. IN USA TODAY, DATED: JULY 22, 2003, THERE WAS A ARTICLE INDICATING THAT FEDERAL REGULATORS ARE INVESTIGATING THE DODGE DURANGO SUV FOR A DEFECT THAT COULD CAUSE THE FRONT WHEELS TO SEPARATE FROM THE VEHICLE BECAUSE THE BALL JOINTS HAD WORN OUT AND THE VEHICLE SUSPENSION TO COLLAPSE. I HAVE AN 1999 DURANGO WITH ROUGHLY 30K MILES. IN MAY 03, I TOOK MY CAR IN FOR 30K MILE MAINTENANCE AND BECAUSE IT WAS RUNNING ROUGH. I ENDED UP HAVING TO HAVE THE BALL JOINT AND SUSPENSION FOR THE FRONT WHEEL REPLACED BECAUSE I WAS TOLD THAT THE BALL JOINTS HAD DISINTEGRATED AND THE SUSPENSION HAD SUBSEQUENTLY BEEN DAMAGED. I HAVE ONLY DRIVEN MY DURANGO ON THE HIGHWAY AND I HAVE NEVER TAKEN IT OFF THE ROAD. THEREFORE, I THOUGHT THIS TYPE OF PROBLEM WAS VERY ODD AT ONLY 30000 MILES. AFTER READING THE ARTICLE IN USA TODAY, IT IS CLEAR TO ME THE DAMAGE TO MY VEHICLE WAS DUE TO THIS DEFECT. THIS COMPLAINT IS TO FURTHER COLLOBRATE THE 81 COMPLAINTS ALREADY FILED.*AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH STEERING. WHILE DRIVING SHE LOST CONTROL OF THE VEHICLE, AND WAS INVOLVED IN A COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS CONTACTED AND STATED THAT AN INDEPENDENT INVESTIGATOR WILL GO TO SEE THE VEHICLE, BUT NOTHING HAPPENED AFTER THAT.*AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH LOWER AND UPPER JOINT BOLTS. THEY HAVE BEEN REPLACED. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL, BUT CONSUMER WAS AWARE OF THE PRELIMINARY EVALUATION THAT NHTSA WAS DOING.*AK
ON FEB 20, 2003 WHEN I BROUGHT MY DODGE DURANGO IN FOR ROUTINE SERVICE (49,070 MILES) I WAS INFORMED THAT, "THE UPPER BALL JOINTS AND TIE RODS WERE WORN OUT AND NEEDED REPLACEMENT OR THE STEERING COULD SUDDENLY FAIL." I WAS CHARGE $865.28 FOR THIS REPAIR WHICH WAS NOT COVERED BY THE WARRANTY. I PROTESTED THAT IT WAS PREMATURE FOR THIS SORT OF WEAR AFTER ONLY 49000 MILES BUT THE MECHANIC INSISTED THE WORK NEEDED TO BE DONE FOR "SAFELY REASONS" AND THAT CHRYSLER WOULD NOT COVER THE COST. I HAVE THE RECEIPT FOR THE WORK.*AK
CONCERNS OVER THE BALL JOINT EXCESSIVE WEAR AND FAILURE. I WOULD LIKE THE MANUFACTURER TO PROVIDE A SAFETY INSPECTION TO VALIDATE THE SAFETY OF THE VEHICLE DUE TO ALL OF THE RECENT FAILURES. I HOPE THAT THIS DOES NOT TURN OUT TO BE A FIRESTONE TIRE FORD EXPLORER FIASCO!*AK
1. BALL JOINTS WORE OUT PREMATURELY AT LESS THAN 30K000MILES. 2. AIR CONDITIONING UNIT FAILED AT LESS THAN 30000 MILES AND DEALER WAS NOT ABLE TO FIX OVER THE COURSE OF 1+ YEAR.*AK
I HAVE A 1999 DODGE DURANGO. THE BALL JOINTS WRE OUT AND I HAD THE DRIVER'S SIDE WHEEL FALL OFF WHILE GOING DOWN THE ROAD. I SPENT SEVERAL THOUSAND DOLLARS IN REPAIRS AT A DODGE DEALERSHIP. HAS THERE BEEN A RECALL OR OTHER SIMILAR INCIDENTS? THANKS, KENNETH LOWRIE
CLUNKING NOISE IN FRONT END. TOOK TO DEALER IN LOS BANOS, CA. HAVE EXTENDED WARRANTY. DEALER WILL CHANGE UNDER WARRANTY.*AK
ON DECEMBER 27, 2002 I BROUGHT MY DODGE DURANGO TO JUST CRUISIN, INC TO HAVE MY ANNUAL STATE INSPECTION PERFORMED. I WAS NOTIFIED THAT I FAILED INSPECTION DUE TO OUT OF SPECIFICATION CONDITIONS ON MY FRONT SUSPENSION. THE VEHICLE HAD 62,810 MILES AT THE TIME OF THIS INSPECTION. THEY NOTIFIED ME THAT THEY BELIEVED THIS TO BE A PREMATURE WEARING OF THE PARTS. ON 1/17/03, THE ORDERED PARTS HAD BEEN RECEIVED, AND I HAD THEM REPLACED. JUST CRUISIN REMOVED AND REPLACED BOTH LOWER BALL JOINTS, THE LEFT UPPER BALL JOINT, AND BOTH INNER TIE ROD ENDS. I DID NOT NOTIFY CHRYSLER OF THIS PROBLEM YET. TODAY, I READ AN ARTICLE REGARDING 4 ACCIDENTS AND 81 COMPLAINTS OF PREMATURE WEAR ON THE FRONT SUSPENSION OF DODGE DURANGOS AND DECIDED TO FILE THIS COMPLAINT. I ALSO INTEND TO CONTACT CHRYSLER REGARDING RECOUPMENT OF MY EXPENSES. BECAUSE THE PARTS WERE REPLACED W/ FACTORY PARTS, I PROBABLY WILL STILL NEED TO REPLACE W/ THE REDESIGNED PARTS WHEN THEY COME OUT.
UPPER LEFT & LOWER RIGHT BALL JOINT FAILED TO PASS PA INSPECT AT 15,000 MILES (1ST YEAR OF OWNERSHIP, PURCHASED VEHICLE NEW). THE UPPER LEFT BALL JOINT WAS VERY CLOSE TO FAILURE AT TIME OF INSPECTION. AT 32,000 THE LOWER LEFT & UPPER RIGHT BALL JOINTS WHERE REPLACED DUE TO FAILING INSPECTION. CURRENTLY A 62,000 ON VEHICLE AND SEEING EXCESSIVE WEAR ON FIRST REPLACEMENT INTERVAL.
VEHICLE'S PASSENGER SIDE FRONT TIRE CAME COMPLETED OFF WHILE PULLING INTO A PARKING SPACE. THIS WAS CAUSED BY A FRONT END FAILURE.
VEHICLE'S LOWER CONTROL ARM WORE PERMATURELY AND NEEDED TO BE REPLACED, PER DEALERSHIP.
UPPER BALL JOINT REPLACEMENT REPATEDLY, WITHIN 1 YEAR.
1999 DODGE DURANGO. JUST REPLACED BALL JOINTS AND INNER TIE ROD ENDS DUE TO EXCESSIVE WEAR IN ONLY 65000 MILES. A POTENTIALLY DANGEROUS SITUATION FOR NOT ONLY MYSELF BUT MY NEWBORN AND 3 YEAR OLD IN THE CAR WITH ME. APPARENTLY THERE IS A TSB OUT ON THIS BUT CHRYSLER NEEDS TO CONCIDER A RECALL.*AK
POOR BRAKES WITH THE 2 WHEEL ABS SYSTEM AT DODGE DURANGO 1999. THE BREAKING POWER IS MAINLY ON REAR TIRES, AND WHEN THEY LOCK UP THE ABS SYSTEM RELEASE THE BRAKES WHICH RESULT IN AN NOT ACCEPTABLE BRAKING LENGTH, ESPECIALLY AT SLIPPERY SURFACE AND/OR BAD TIRES. THIS IS DUE TO THE COMBINATION OF 2 WHEEL ABS SYSTEM TOGHETER WITH THE MAIN BRAKING POWER ON THE REAR TIRES, I HAVE HAD MY VEHICLE CHECKED, IT IS IN GOOD WORKING CONDITION. THIS IS A MAJOR SAFETY ISSUE AT THE DURANGO, POORLY DESIGNED BRAKING SYSTEM. I HAVE NOT HAD AN ACCIDENT YET DUE TO THIS, BUT I AM AFRAID IT MIGHT HAPPEN EVEN THOUGH I DRIVE EXTRA CAREFULLY BECAUSE I AM AWARE OF THIS PROBLEM.*AK
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE BALL JOINTS ARE WEARING. DEALER NOTIFIED. *AK
BALL JOINT FAILURE @ 33,684 AND 45,000 MILES
NHTSA ACTION NUMBER : PE03032 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE : DODGE MODEL: DURANGO MANUFACTURER : DAIMLERCHRYSLER CORPORATION YEAR : 1999 COMPONENT : SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT THE UPPER BALL JOINTS ON MY 1999 DODGE DURANGO WERE TOTALLY UNSERVICEABLE WITH LESS THAN 60K MILES. THE RIGHT FRONT WAS SO BAD, THE SERVICE TECHNICIAN REMARKED THAT HE WAS SURPRISED THAT THE WHEEL DID NOT FALL OFF. I HAD THE VEHICLE ALIGNED AT SEARS TWICE IN TWO DAYS AND THE VEHICLE STILL WANDERED SO I HAD A THIRD ALIGNMENT DONE (THIRD IN 8 DAYS) AND THERE WAS OVER 1 INCH OF MOVEMENT FROM THE UPPER BALL JOINT.
AFTER MY FIRST WEEK OF BUYING THIS DODGE DURANGO I LOST CONTROL OF MY VEHICLE, IT SEEMS THE FRONT END TWO WHEELS KEPT ON JUMPING AND I COULD NOT STOP IT. IT WAS NOT IVOLVED IN AN ACCIDENT BUT I HAD TO JUMP IN ANOTHER LANE WHICH I COULD HAVE HURT SOMEONE. I DID JERK MY NECK AND HAD TO TAKE SOME IBURFROFEN FOR AWHILE. IT ALSO SEEMS THE BRAKES ARE REAL TOUCHY. I HAD MY DURANGO FOR TWO YEARS AND STILL AFRAID TO DRIVE IT BECAUSE ITS A DANGEROUS VEHICLE. I ALSO WITNESS ANOTHER PERSON THIS WEEK DRIVING HER DURANGO WELL AS SHE TURNED THE CORNER SHE LOST CONTROLL OF HERS ALSO AND I TOLD MY DAUGHTER THATS WHAT HAPPEN TO ME MY FIRST TIME DRIVING MINE, IM GLAD I HAD A WITNESS BECAUSE NO ONE BELEIVED ME WHEN I TOLD THEM MY STORY. ANYWAY I BELEAVE ITS THE FRONT SUSPENSION YOU HAVE TO BE REAL CAREFULL WHEN YOU TURN AND BRAKE. THANKS FOR LISTENNING TO ME. OH YEAH MINE IS A 1999.*AK
1999 DODGE DURANGO - PREMATURE WEARING OF FRONT TIE RODS AND BALL JOINTS.*AK
PER CONSUMER VEHICLE FAILED INSPECTION DUE TO BAD UPPER BALL JOINTS. PLEASE PROVIDE MORE DETAILS.
IN JANUARY OF 1999 I PURCHASED A 1999 DODGE DURANGO. NOT MORE THAN ONE YEAR LATER, I STARTED TO HAVE PROBLEMS WITH A ROUGHNESS IN THE FRONT LEFT WHEEL AND THE TIRE WOULD WEAR UNEVENLY. I HAD WHEEL ALIGNMENTS AND BALANCES DONE WITH NO CHANGE IN THE PROBLEM. I TOOK THE CAR TO BAUM BLVD. DODGE IN PITTSBURGH PA AS MY PRIMARY SERVICE CENTER. THEY CHECKED THE PROBLEM OUT ON NUMEROUS OCCASIONS AND CLAIM THAT THEY COULD NOT DETECT A PROBLEM. I CONTINUED TO HAVE THE TIRES REPLACED EVERY SEVERAL MONTHS AND DEALT WITH THE ROUGHNESS THAT I FELT IN WHEEL. MY WARRANTY EXPIRED IN JANUARY OF THIS YEAR. I BEGAN TO TAKE THE CAR TO ANOTHER REPUTABLE SERVICE CENTER. THEY TOLD ME THAT THE PROBLEM WAS THE BALL JOINT AND THE COST OF THE REPAIR COULD VARY FROM $700.00-$1,700.00. I DO NOT HAVE THE MONEY TO HAVE THE PROBLEM REPAIRED AT THIS TIME.
VEHICLE BEGAN VIBRATING AND SHAKING EXCESSIVELY WHILE DRIVING. DEALER DIAGNOSED THAT THE FRONT BALL JOINTS AND BUSHINGS HAD FAILED.
FRONT END SUSPENSION SQUEAKS HORRIBLY. EMBARRASSING TO DRIVE AT TIMES. I HAVE BEEN TOLD BY THE DEALER THAT I NEED TO HAVE BOTH UPPER AND LOWER CONTROL ARMS/ BALL JOINTS REPLACED ON BOTH SIDES. BY VIEWING THE COMPLAINTS FILE I SEE THIS IS COMMON AND DON'T SEE THE SENSE IN REPLACING THEM ONLY TO HAVE THEM GO BAD AGAIN. DODGE NEEDS TO DO SOMETHING ABOUT THIS PROBLEM WITH THIS SUV AND STOP GIVING THEIR CONSUMERS GRIEF. WHY WAIT FOR FATALITIES!!
LOWER BALL JOINTS ON 1999 DODGE DURANGO SUV REPLACED BY DEALER UNDER WARRANTY AT ABOUT 26000 MILES. BALL JOINTS NEED TO BE REPLACED AGAIN AT 54,000 MILES. I BELIEVE THE NEW AND REPLACEMENT EQUIPMENT IS DEFECTIVE AS THE VEHICLE IS USED UNDER NORMAL EVERYDAY USAGE.*AK
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING UPPER BALL JOINT BROKE ON THE PASSENGER SIDE. *AK
PREMATURE WEARING OF FRONT BALLJOINTS AT APPROXIMATELY 36,000 MILES ON MY 1999 DODGE DURANGO. I HAD THEM REPLACED AT 38,994 MILES ON 7-7-03 AT FRED BEANS DODGE-SUBARU-SUZUKI IN DOYLESTOWN, PA AT A COST OF $706.19. I WAS ALSO CHARGED FOR A MANDATORY WHEEL ALIGNMENT AT A COST OF $79.95. MY WIFE (PRIMARY DRIVER OF THE VEHICLE) SAYS THE STEERING STILL DOES NOT FEEL NORMAL.
I WAS TOLD RECENTLY FROM DODGE DEALER THAT I NEEDED RIGHT AND LEFT UPPER CONTROL ARMS AND HAD WORN OUT BALL JOINTS THAT WOULD COSTS ROUGHLY 1500.00 TO FIX.I HEARD ON NEWS TODAY THAT THERE WAS AN INVESTIGATION OR RECALL.IM SURE THERE OR OTHERS WITH THIS SAME PROBLEM SHELLING OUT HARD EARNED CASH TO HAVE THIS FIXED,BECAUSE THE MECHANIC I TALKED WITH SAID THAT THIS WAS A PROBLEM THAT THEY WERE HAVING WITH THAT MODEL;ACTED AS IF IT WAS NORMAL.I HAVE NEVER BEEN OFF-ROAD WITH THIS VEHICLE AND HAVE NEVER HAD THIS PROBLEM WITH A CAR SO NEW.I HAVE BEEN SAVING MONEY TO GET THIS FIXED, BUT NOONE FROM DODGE TOLD ME THAT I WAS IN DANGER IF I CONTINUED TO DRIVE IT LIKE THAT,THEY DID SAY IT WOULD WEAR MY TIRES OUT AND I WOULD NOTICE IT MORE THE LONGER I DRIVE IT LIKE THAT.IM GLAD SOMEONE IS LOOKING OUT FOR THE CONSUMERS!!*AK
9/19/02 HAD TO REPLACE UPPER AND LOWER BUSHINGS ON MY 99 DODGE DURANGO WITH 59,339 MILES. CALLED DAIMLER CHRYSLER AND WAS TOLD THAT THEY WERE NOT AWARE OF ANY SUSPENSION PROBLEMS. THEN ON MARCH 8, 2003 I HAD TO REPLACE THE RIGHT BALL JOINT WITH 65,577 MILES. ONCE AGAIN CALL DAIMER CHRYSLER AND AGAIN WAS TOLD THAT THEY WERE NOT AWARE OF ANY SUSPENSION PROBLEMS.
REPLACED UPPER CONTROL ARM BUSHINGS AND LOWER RIGHT BALL JOINT. THE BUSHINGS WERE CRACKED AND THE BALL JOINT WAS BAD.
RIGHT UPPER BALL JOINT AND BOTH TIE ROD ASSEMBLIES HAD EXCESSIVE PLAY. PARTS REPLACED UNDER EXTENDED WARRANTY ON 7/6/2001 AT 42,000 MILES. VEHICLE IS DRIVEN BY MATURE ADULTS AND NO OFF ROADING DONE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →