Car Problem DataNHTSA records

2009 Dodge Durango 4x4 Hybrid

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the power train. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Power Train2
000

What owners reported

Newest filings
Power Train
Filed Oct 16, 201450,000 milesWI

MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR

Power Train
Filed Oct 16, 201450,000 milesWI

MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR

2 of 2 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.