Page 3 of 4 · complaints 101–150 of 193

2011 Dodge Challenger complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Dec 29, 201570,633 milesCA

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT DUE TO THE CONTINUOUS OPERATION OF THE SMART GLASS SWITCH, THE BATTERY WAS DISCHARGED WHICH CAUSED THE FAILURE OF THE VEHICLE TO CRANK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,633.

Electronic Stability Control (esc)
Filed Dec 28, 2015GA

CAR IS MAKING A WINDING NOISE UNDER HOOD, SMELL STRANGE ODOR. CAR STALL WHEN I STOP BEED JUMP

Visibility
Filed Dec 28, 2015IL

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS FUNCTIONING INDEPENDENTLY AND CAUSED THE BATTERY TO DRAIN. THE WINDOW HAD TO BE CRACKED IN ORDER FOR THE VEHICLE TO BE ENERGIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR IN THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Dec 28, 201535,000 milesVA

SINCE WE BOUGHT THE CAR DURING MOIST WEATHER MOISTURE GETS IN WINDOW MECHANISM CAUSING WINDOWS TO MALFUNCTION BY CONTINUOUSLY GOING UP AND DOWN ABOUT A HALF AN INCH. THIS KEEPS HAPPENING UNTIL THE BATTERY DRAINS. THIS ONLY HAPPENS WHEN CAR IS PARKED. PUTTING WINDOWS DOWN DOES NOT HELP AND DEALERS ARE WANTING TO CHARGE $500 FOR A "BRAND NEW" ALREADY DEFUNCT SYSTEM.

Electrical System
Filed Dec 20, 2015CA

I WAS DRIVING DOWN THE FREEWAY AND MY DRIVERS SIDE WINDOW STARTED GOING UP & DOWN. I TOOK IT INTO THE DEALERSHIP THEY RAN A DIAGNOSTIC & SAID IT WAS THE DOOR MODULE & SWITCH THEY BOTH GOT REPLACED & I STILL HAVE THE PROBLEM PLUS IF CONNECTED IT KILLS THE BATTERY.

Electrical System
Filed Dec 18, 201535,000 milesCA

STRANGE NOISE COMING FROM ENGINE , RESULTING IN POWER FAILURE. I WAS ABLE TO PULL OVER TO A GAS STATION AND CALL AAA. AAA GAVE MY BATTERY A JUMP BUT THEY TOLD ME THAT THE ALTERNATOR IS DYING AND UNABLE TO RECHARGE BATTERY. LOOKS LIKE THERE'S A RECALL FOR 3.6L ENGINE FOR ALTERNATORS, BUT I HAVE A R/T V8 AND I'M HAVING THE SAME ISSUE. THIS SHOULD ALSO BE INCLUDED IN THE RECALL AS THIS IS DANGEROUS AND SOUNDS LIKE THE EXACT SAME ISSUE .

Electrical SystemFire
Filed Dec 17, 2015TX

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE FAILURE PROGRESSED TO THE POINT THAT THE VEHICLE WOULD NOT RESTART. SMOKE APPEARED NEAR THE FRONT END AND THE BATTERY HAD AN ELECTRICAL SHORT ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE ALTERNATOR ASSEMBLY AND THE BATTERY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO SUPPLY THE PART TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SENT TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Electrical System › Alternator/Generator/Regulator
Filed Dec 16, 201528,000 milesTX

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT A WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR HAD FAILED AND NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Power Train
Filed Nov 23, 201516,000 milesMA

6 SPEED MANUAL TRANSMISSION STICKS IN GEAR AND CREATES A DANGEROUS SITUATION WHERE VEHICLE CANNOT BE DOWNSHIFTED WHEN AND DOES NOT HAVE SUFFICIENT POWER TO ACCELERATE WHEN NEEDED. THIS SEEMS TO BE WORSE WHEN VEHICLE IS FULLY WARMED UP. VEHICLE NOW HAVE 16,000 MILES ON IT.

Electrical System
Filed Nov 4, 2015MS

DRIVER SIDE WINDOW KEEP GOING UP AND DOWN I HAVE TOOK IT TO THE SHOP ONE TIME BEFORE AND IT KEEP DOING IT COSTING ME MORE MONEY THE FIRST TIME IT KILLED MY BATTERY I HAVE TO LEAVE IT CRACKED SO IT WON'T RUN THE BATTERY DOWN AND BATTERY ARE NOT CHEAP OVER $200 THEN HAD TO PAY THE SHOP.NOW GOT TO TAKE IT TO THE SHOP AGAIN.

Electrical System
Filed Nov 1, 201563,000 milesMO

THE CAR DIED WHILE DRIVING DOWN A CITY STREET LOSING ALL POWER AND FUNCTIONALITY. I RECIEVED A SAFETY RECALL NOTIFICATION FOR THE ALTERNATOR AT THE BEGINNING OF THE MONTH, I AM ASSUMING THAT IS THE ISSUE.

Fuel/Propulsion System
Filed Oct 29, 201553,000 milesOK

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED AN ODOR OF FUEL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FRACTURE AT THE TOP OF THE FUEL TANK ON THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE RESULTED IN FUEL LEAKAGE AT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Electrical System
Filed Oct 23, 2015IN

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Oct 13, 201535,000 milesCA

ALTERNATOR DIED SUDDENLY OUT OF THE BLUE WHILE DRIVING. A LOUD WHISTLING NOISE STARTED COMING OUT OF THE HOOD WHICH GOT PROGRESSIVELY WORSE, AND THEN THE ENGINE LIGHT STARTED FLASHING. ONLINE THERE ARE REPORTS OF MANY ALTERNATORS DYING PREMATURELY IN THIS MODEL OF DODGE CHALLENGER.

Electrical System
Filed Oct 7, 201598,200 milesCA

DODGE CHALLENGER RT ALTERNATOR DRAINED BATTERY UNTIL THE CAR SHUT DOWN WHILE I WAS IN MOTION. LOST ALL POWER BRAKES AND POWER STEERING.

Fuel/Propulsion System
Filed Oct 5, 2015GA

MY TANK HAS TO BE LEAKING BECAUSE I REMOVED MY BACK SEAT AND FOUND GAS. RECENTLY TOOK IT TO THE DEALERSHIP BECAUSE OF A CHL AND THE GAS SMELL AND THEY CLAIM THEY COULD NOT FIND THE LOCATION OF THE GAS SMELL. THEY TOLD ME I MAY NEED TO REPLACE THE CANISTER IN WHICH THEY WOULD GLADLY DO FOR $$$$. I DID SOME RESEARCH ONLINE AND THE GAS WAS UNDER MY SEAT. I'M AFRAID FOR MY WIFE AND SON .

Electrical System
Filed Aug 19, 201577,000 milesCA

I WAS DRIVING MY VEHICLE AND WAS WAITING TO MAKE A LEFT TURN AT THE INTERSECTION. MY BATTERY APPEARED TO BE LOSING POWER AND I LOST MY POWER STEERING. I BELIEVE THE ALTERNATOR WENT BAD WHICH LED TO THE BATTERY DYING WHILE DRIVING, CAUSING ME TO LOSE POWER. THIS WAS DANGEROUS AS I COULD HAVE LOST POWER AND MAY HAVE CAUSED AN ACCIDENT. I WILL BE TAKING IT TO A MECHANIC TO GET THE ALTERNATOR REPLACED. I SEE DODGE HAS SOME RECALLS ON ALTERNATORS BUT NOT SURE IF IT APPLIES TO MY VEHICLE

Electrical System
Filed Aug 3, 201590,000 milesIL

WHILE DRIVING MY CAR IT WOULD LOSE POWER. I COULD NOT ACCELERATE. I CAN NOT ALWAYS RESTART IT RIGHT AWAY. IT GOT TO THE POINT I WAS UNABLE TO RESTART IT AND IT HAD TO BE TOWED

Electrical System
Filed Jul 28, 201553,000 milesVA

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), THE AUTO START BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPUTER MODULE RELATED TO THE AUTO START NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

Unknown or Other
Filed Jul 28, 201550,000 milesNY

WHILE ON A TRIP FOUR HOURS FROM HOME THE CAR WENT COMPLETELY DEAD HAD TO BE TOWED WE HAD TO RENT A TRUCK TO RETURN HOME NO CAR RENTALS OPEN ON SUNDAY I KNOW HAVE TO RENT A CAR TAKE FOUR HOUR TRIP BACK TO GET MY CAR I WAS TOLD I SHOULD HAVE BEEN INFORMED THAT ALTERNATOR WAS RECALLED ON MY VEHICLE AND I WAS NOT NOTIFIED OF ANY RECALL ON THE VEHICLE. THIS HAS KNOW COST ME OVER SIX HUNDRED DOLLARS BETWEEN VEHICLE RENTALS, TOLLS AND GAS DO I HAVE ANY RECOURSE BEING I WAS NEVER NOTIFIED OF A RECALL

Air Bags
Filed Jun 30, 201539,000 milesIN

NHTSA RECALL NUMBER 13V-118, RECALL DATE 4/17/2013, MANUFACTURER RECALL NUMBER N07. THE FRONT SEAT AIRBAG WIRING ELECTRICAL CONNECTORS MAY HAVE AN INTERMITTENT ELECTRICAL CONNECTION. IF AN INTERMITTENT ELECTRICAL CONNECTION EXISTS DURING A SIDE IMPACT THE FRONT SEAT AIRBAG LOCATED AT THE OUTBOARD SIDE OF SEATBACK MAY NOT DEPLOY AS INTENDED. THIS COULD CAUSE ADDITIONAL INJURY TO FRONT SEAT OCCUPANTS DURING A SIDE IMPACT COLLISION. THE FRONT SEAT AIRBAG WIRE HARNESS FOR BOTH FRONT SEATS MUST BE INSPECTED AND REPLACED IF NECESSARY. RECALL STATUS: RECALL INCOMPLETE

Engine
Filed Jun 17, 201521,400 milesAL

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING 40 MPH AND ATTEMPTING TO ROLL DOWN THE WINDOW, IT ROLLED DOWN SLOWER THAN NORMAL. SEVERAL MOMENTS LATER, THE LIGHTING ON THE INSTRUMENT PANEL DIMMED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE ALTERNATOR FAILED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) SINCE THE VEHICLE WAS EQUIPPED WITH A 5.7L ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 21,400.

EngineFire
Filed Jun 16, 201521,400 milesAL

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE CONTACT NOTICED A BURNING ODOR AND THE ABS AND OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED AND WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,400.

Electrical System
Filed Jun 15, 201543,000 milesFL

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WARNING AND SENSOR LIGHTS SUDDENLY ILLUMINATED ALONG WITH THE ABS SENSOR LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED AND TIRE SENSORS WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

Service Brakes
Filed Jun 14, 201574,500 milesFL

ABS LIGHT ON DASH JUST APPEARED ALONG WITH ESP/BAS, ABS, BRAKE, TRACTION LIGHTS.

Electrical System
Filed Apr 24, 2015FL

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 23, 201565,000 milesFL

AIR BAG LIGHT CONTINUES TO COME ON AND OFF, SIGNALING MY AIR BAGS ARE NOT WORKING WHEN THE LIGHT IS ON. I FOUND ONLINE THAT CHRYSLER RECALLED 2011-2013 DODGE CHALLENGERS IN 2013 FOR THIS EXACT ISSUE, HOWEVER WHEN I BROUGHT MY CAR TO A DODGE DEALER, THEY SAY MY VIN IS NOT IN THE SYSTEM FOR A RECALL. BECAUSE IT'S NOT IN THE SYSTEM AS A RECALL, I AM TO PAY OUT OF POCKET? THIS IS A SERIOUS SAFETY ISSUE THAT COULD CAUSE A FATALITY IF I AM IN A WRECK WHILE THE LIGHT IS ON. CHRYSLER SHOULD HONOR THEIR CONSUMERS' SAFETY AND HANDLE THIS BEFORE SOMETHING HAPPENS. I FOUND ON FORUMS THAT MANY CHALLENGER OWNERS HAVE HAD THE SAME EXPERIENCE. SEE LINK BELOW TO RECALL INFO. HTTP://WWW.LEMONAUTO.COM/COMPLAINTS/DAIMLER_CHRYSLER/DODGE_CHALLENGER.HTM. *TR

Visibility › Power Window Devices and Controls
Filed Apr 21, 201555,000 milesIN

MY WINDOW CONSTANTLY GOES UP AND DOWN 1/8TH INCH WHEN THE VEHICLE IS TURNED OFF. I HAVE LOOKED ONLINE AND FOUND 80 2011 CHALLENGERS RECALLED FOR THIS EXACT PROBLEM, I BELIEVE THEY SHOULD ALL BE UNDER RECALL. THE SMART GLASS OPERATION IS FAULTY. EVERY 7 SECONDS MY WINDOW MOVES 1/8TH OF AN INCH UP OR DOWN. THIS DRAINS MY BATTERY AND MAKES MY CAR DIE. CUSTOMER SATISFACTION NOTIFICATION M24 SHOULD BE EXPANDED TO INCLUDE ALL 2011 CHALLENGERS WITH THE SMART GLASS. *TR

Electrical System
Filed Apr 20, 2015NJ

MY ALTERNATOR IS IN RECALL. IT IS SAID TO POWER DOWN WITHOUT ANY WARNING OR NOTICE, AND IT POWERED DOWN ON ME IN JANUARY. IT WAS TOWED TO CHRYSLER DODGE JEEP OF PARAMUS. THEY DID NOT YET HAVE THE RECALL ALTERNATOR, SO THEY WERE AUTHORIZED TO GIVE ME A NEW ONE. THIS HOWEVER DOES NOT SATISFY THE RECALL, AND I WAS TOLD TO COME BACK WHEN THE RECALL PART IS AVAILABLE. I CAME BACK LAST WEEK, AND THEY DID NOT PERFORM THE RECALL. THEY TOLD ME THAT THE PART PUT INTO THE CAR IN JANUARY IS "JUST AS GOOD" AND "SATISFIES THE RECALL". I WAS TOLD THE SAME THING BY THEIR CUSTOMER SERVICE MANAGER, PARTS SUPERVISOR AND ULTIMATELY THEIR GENERAL MANAGER, DEAN REDMOND. EVENTUALLY, CHRYSLER CORPORATE FINALLY CONFIRMED THAT THIS IS NOT THE CASE, AND THE PART IN MY CAR IN FACT IS NOT AT ALL SAFE. FIVE SEPARATE "EXPERTS" AT THIS DEALERSHIP ERRONEOUSLY TOLD ME THAT MY CAR IS SAFE, AND LEFT ME WITH A POTENTIALLY DEADLY PART IN MY CAR. THE GENERAL MANAGER, DEAN REDMOND, WROTE BACK TO ME THAT THE PART IN MY CAR IS "CORRECT" AND THEN IGNORED MY SUBSEQUENT MESSAGES. I WOULD LIKE SOMEBODY TO HOLD THEM ACCOUNTABLE, BECAUSE THIS IS HIGHLY DANGEROUS AND UNACCEPTABLE. *TR

Electrical System
Filed Apr 17, 201544,000 milesGA

I WAS DRIVING HOME ON 4/17/15 IN MY 2011 DODGE CHALLENGER WHEN ALL THE WARNING LIGHTS ON THE DASH STARTED FLASHING, THE RADIO WAS GOING ON AND OFF, THE LIGHTS WENT DIM, BUT THE SCARIEST THING WAS THE CAR SUDDENLY LOST ALL POWER, IT WAS STILL RUNNING BUT IT ACTED LIKE IT WAS ON 2 CYLINDERS, ALMOST GOT RAMMED BY THE CAR BEHIND ME!! HAD CAR TOWED TO DEALER, WILL CALL THEM TOMORROW.THIS IS A VERY DANGEROUS FLAW IN THE SYSTEM AND WILL RESULT IN FUTURE LOSS OF LIFE IF NOT CORRECTED!!!! *TR

Air Bags
Filed Apr 14, 2015PA

I HAVE 2 RECALLS PENDING ON MY DODGE CHALLENGER, ONE FOR FRONT AIRBAGS FAILING AND ONE FOR THE ALTERNATOR DIODES POSSIBLY CAUSING FIRE. DODGE WANTS TO TAKE MY CAR FOR 2 DAYS BUT I HAVE NO OTHER VEHICLE. I ASKED HOW WAS I SUPPOSED TO GET HOME, THEY SAID A BUS OR TAXI. I AM NOT TAKING A TAXI AN HOUR RIDE TO GET HOME, THEN TO AND FROM WORK BECAUSE THEY WANT TO RECALL MY CAR, SO I ASKED FOR A LOANER AND WAS TOLD NO. I KEEP CALLING THEIR RECALL ASSISTANCE CENTER, AND THEY TELL ME THAT THEIR SYSTEM IS DOWN AND TO CALL BACK AT ANOTHER TIME. HOW IS THEIR SYSTEM ALWAYS DOWN? WHY DO I HAVE TO SPEND MONEY OUT OF POCKET ON A TEMPORARY VEHICLE SO THEY CAN FIX THEIR OWN RECALL? I CAN'T AFFORD TO RENT A CAR OR USE A TAXI (BUSSES DON'T RUN THROUGH MY AREA). SO I TAKE OFF OF WORK AND POSSIBLY GET FIRED, OR CONTINUE TO DRIVE A DEFECTIVE VEHICLE AND POSSIBLY DIE? *TR

Electrical System
Filed Apr 6, 2015CA

2011 DODGE CHALLENGER. CONSUMER WRITES IN REGARDS TO THE ALTERNATOR RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER ATTACHED THE RECALL NOTICE. *JB

Electrical System
Filed Mar 26, 201559,000 milesCA

MY ALTERNATOR STOPPED WORKING APROX 8/3/14.THERE WERE NO PARTS AVAILABLE FROM DEALER OR AFTERMARKET SUPPLIERS AT THAT TIME. MY ONLY OPTION WAS TO HAVE ALTERNATOR REBUILT. THE REBUILDER SAID THE DIODES FAILED AND RUINED THE STATOR. THE REPAIR COST WAS ABOUT 645.00 DOLLARS. IN OCTOBER I RECEIVED A RECALL LETTER FROM CHRYSLER STATING A POSSIBLE DIODE FAILURE IN ALTERNATOR.THE LETTER ALSO STATES IF REPAIRS WERE MADE TO SUBMIT PAPERWORK FOR REIMBURSEMENT.I SUBMITTED PAPERWORK BUT WAS DECLINED REIMBURSEMENT. THE CUSTOMER CARE PERSON( [XXX]) COULD NOT GIVE ME A REASON WHY AND INSTRUCTED ME TO ASK LOCAL DEALER WHY I WAS DECLINED. I WENT TO HUNTER DODGE AND SPOKE TO A SERVICE WRITER([XXX]). HE SAYS IT SHOULD QUALIFY. HE TRIED TO FIND OUT WHY I WAS DECLINED BUT COULD NOT GET AN ANSWER EITHER.THE CUST. CARE PERSON TOLD ME THERE IS NO ONE ELSE I CAN TALK TO AND SHE COULD NOT HELP WITH THIS MATTER. I HAVE ALL EMAILS, PAPERWORK, RECEIPTS AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Mar 24, 2015TX

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 12, 201573,000 milesAL

RECALL REPAIR WORK WAS DONE ON THE ALTERNATOR IN 2011 DODGE CHALLENGER. ON THE FOLLOWING DAY, THE EXACT THING HAPPENED AGAIN. ALL OF THE DASH LIGHTS CAME ON AND THE VEHICLE LOST POWER. AFTER THE VEHICLE WAS STOPPED, IT WAS UNABLE TO BE STARTED AGAIN. THE VEHICLE HAD TO BE TOWED FOR THE 3RD TIME TO THE DEALERSHIP. NOW THEY SAY THAT THERE IS NOTHING THAT CAN BE DONE BECAUSE IT'S NOT DOING IT NOW. DODGE IS GOING TO GET SOMEONE KILLED. DODGE CUSTOMER SERVICE AND THE DEALERSHIP WERE USELESS IN ATTEMPTING TO HELP. THEY BASICALLY TOLD US THAT SINCE IT WASN'T DOING THAT NOW, THERE WAS NOTHING THEY COULD DO. *TR

Electrical System
Filed Mar 10, 201560,000 milesTX

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Mar 6, 201551,000 milesVA

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AFTER THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE MADE AN ABNORMAL NOISE AND THE REMOTE START FAILED TO WORK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Air Bags
Filed Mar 3, 20153,000 milesSC

TL*THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAGS WERE REPLACED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Electrical System › Alternator/Generator/Regulator
Filed Feb 13, 201556,000 milesFL

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS REPAIRED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Electrical System
Filed Feb 13, 201525,000 milesTX

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 55 MPH, THE ELECTRONIC DASHBOARD GAUGES SUDDENLY STOPPED OPERATING BEFORE THE VEHICLE SHUT OFF. AFTER THE VEHICLE WAS STOPPED, THE DRIVER WAS UNABLE TO RESTART THE ENGINE AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 25,000.

Service Brakes
Filed Feb 11, 201552,707 milesLA

MY WIFE AN I WERE ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED, RUNNING 70MPH, THE INSTRUMENT PANEL BLINKED AND ALL INSTRUMENTS WENT DOWN THE CAR SHUT DOWN, THERE WASN'T ANY ELECTRICAL TO ANYTHING. I GUESS BEING A MANUAL, IT STARTED BACK UP AUTOMATICALLY. THE SECOND INCIDENT WAS WHEN WE WERE ON OUR WAY HOME WE DECIDED TO TAKE A DIFFERENT WAY HOME BECAUSE THIS HAD HAPPENED, IT THEREFORE HAPPENED AGAIN SAME PROBLEM BUT WE WERE RUNNING 57. WE STOPPED AT A SONIC SHUT THE CAR OFF, WHEN WE STARTED IT BACK UP IT SOUND LIKE IT WAS STARTING OUT OF TIME, THE SAME THING HAPPENED TO US AGAIN THE CLOSER WE GOT HOME. THE CAR IS PARKED AND HAS NOT BEEN MOVED. *TR

Electrical System
Filed Feb 5, 201566,800 milesCO

WHEN I WAS DRIVING MY MUSIC CUT OFF AND THEN MY BRAKE LIGHT AND OTHER LIGHTS SUCH AS THE ONES THAT COME ON WHEN YOU INITIALLY START THE CAR. THEY STAYED ON FOR ABOUT 2 MINUTES OR SO THEN THE WHOLE DASHBOARD WENT OFF AND THEN THE WHOLE VEHICLE SHUTDOWN. *TR

Air Bags
Filed Feb 3, 201556,000 milesIL

THE AIR BAG LIGHT ON MY 2011 CHALLENGER KEEPS COMING ON FOR NO REASON . I FOUND ON LINE THAT THEY WERE BEING RECALLED FOR FAULTY WIRING CONNECTERS ON THE PASSENGER AND DRIVER SIDE SEAT AIR BAGS . I CONTACTED THE DEALER AND THEY TOLD ME I HAD TO WAIT FOR A RECALL NOTICE AND I HAVE NOT GOTTEN ONE . I CONTACTED CHRYSLER AND THEY TELL ME TO GET IT FIX AND PAY FOR IT MY SELF BECAUSE THE RECALL IS VIN SPECIFIC . IF THEY NO THERE IS A PROBLEM WITH FAULTY PARTS ,I THINK THEY SHOULD HAVE TO TAKE CARE OF IT NO CHARGE. *TR

Electronic Stability Control (esc)
Filed Jan 15, 201555,000 milesOH

JUST GOT THROUGH AN INTERSECTION INSTRUMENT PANEL ALL LIGHTS STARTED FLASHING THEN CAR SHUT DOWN COULD NOT STEER HAD NO HAZARD LIGHTS NOTHING IT IS PART OF A CHRYSLER RECALL WAS A VERY DANGEROUS SITUATION IT WAS DARK MY CAR IS BLACK AND I HAD NO WAY OF LETTING TRAFFIC KNOW I WAS THERE IF I HAD A FLARE IN THE TRUNK I COULDN'T GET TO IT AS LATCH IS ELECTRICAL AND SO IT DIDN'T WORK. I HAD IT TOWED TO THE DEALER WHO SAID HE COULDN'T HELP ME FOR WEEKS AND NO COURTESY CAR WAS AVAILABLE TO ME AND IF IT WAS A RECALL IT COLD NOT BE FIXED BECAUSE THERE IS NO FIX FOR THE RECALL YET THEY ARE SUPPOSED TO GIVE ME PRIORITY SERVICE AFTER SPEAKING WITH THE RECALL CENTER BUT I AM TO PAY ALL CHARGES AND THEN TRY TO GET REIMBURSED FROM CHRYSLER. THE CHRYSLER CARE CENTER SAID THEY WOULD PAY FOR THE NEW ALTERNATOR BUT NOT THE RENTAL OR DIAGNOSTIC CHARGE AND THAT THE SHUTDOWN COULD HAPPEN AGAIN, UNTIL THEY CAN COME UP WITH A FIX FOR THE ALTERNATOR ISSUE RECALL P60 THIS WAS A VERY DANGEROUS SITUATION BECAUSE OF A FAULTY MANUFACTURED PART I DON'T FEEL I SHOULD HAVE TO INCUR ANY EXPENSE OR BE FORCED TO DRIVE AN UNSAFE CAR I BOUGHT THE CAR IN GOOD FAITH AND I EXPECTED IT TO BE SAFE. MY CAR WAS NOT LOOKED AT TODAY AS PROMISED HOPEFULLY TOMORROW I DID NOT RECEIVE ANY CALL BACK FROM THE DEALER. I THINK ITS CRIMINAL THAT OWNERS OF THESE VEHICLES ARE EXPECTED TO DRIVE THEM UNTIL THEY CAN GET TO FIXING THE PART HAD I BEEN ON THE FREEWAY IN 70 MPH TRAFFIC I DOUBT I WOULD BE HERE TO WRITE THIS COMPLAINT. SEVER

Electrical System
Filed Jan 9, 2015PA

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A COUPLE OF WEEKS AFTER THE REPAIR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jan 8, 201559,000 milesGA

IN EARLY OCTOBER 2014 I STARTED SMELLING GAS FUMES INSIDE MY VEHICLE. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP. IT WAS DETERMINED THAT MY FUEL TANK HAD A FACTORY DEFECT WHERE THE FUEL PUMP LOCKING TABS WERE MOLDED INTO THE TANK. THE LEAK WAS AROUND THE SEAM WHERE ATTACHED. THIS IS DIRECTLY UNDER THE REAR PASSENGER SEAT ON TOP OF THE FUEL TANK WHERE IT WOULD HAVE BEEN IMPOSSIBLE TO HAVE BEEN HIT BY ANYTHING. THE TANK WAS LEAKING FUEL ON TO THE EXHAUST SYSTEM AT THE REAR OF THE VEHICLE. WE WERE VERY LUCKY THAT THERE WAS NO FIRE. I APPROACHED DODGE ON MORE THAN 4 OCCASIONS TO RECOVER THE COST OF REPAIRS WHICH WERE $1,736.05. I HAVE BEEN REFUSED EACH TIME. THEY ARE AWARE THAT THE TANK IS DEFECTIVE AS I HAVE SENT DOCUMENTATION AND PICTURES TO SHOW THEM. I HAVE ASKED FOR THE NAME OF THE VENDER WHO MADE THE TANK AND HAVE BEEN REFUSED. THIS IS A DEFECT IN MANUFACTURING! THE TANK IS AVAILABLE FOR INSPECTION. I NEED HELP TO RECOVER MY COST FOR SOMEONE'S FAULTY PRODUCT. I HAVE OWNED AUTOMOBILES FOR 48 YEARS AND HAVE NEVER HAD TO REPLACE A FUEL TANK UNTIL NOW. *TR

Electrical System
Filed Jan 6, 201542,000 milesCA

I WAS DRIVING DOWN THE HIGHWAY GOING BACK HOME WHEN I SUDDENLY SAW THE BATTERY LIGHT COME ON. AFTER A FEW SECONDS ALL LIGHTS IN DASH BOARD CAME ON. THEN THE STEERING WHEEL GOT STUCK/LOCKED AND COULDNT STEER LEFT OR RIGHT. THATS WHEN I WAS AFRAID I WOULD GET INTO AN ACCIDENT. BUT IM GLAD I GOT OFF THE HIGHWAY SAFELY AND GOT MY CAR TOWED BACK HOME. A BAD SMELL WAS COMING FROM THE ENGINE BAY AND SAW THE ALT. WAS PRETTY BURNT. I TOOK IT TO THE NEAREST SHOP AND GOT MY ALT. REPLACED. NOW ITS JAN. 5 2015 AND THE BATTERY LIGHT STILL COMES ON OCCASIONALLY, I JUST HOPE THE CAR DOESNT SHUT DOWN ON ME AGAIN ON THE HIGHWAY WHERE I KNOW THAT NEXT TIME I MIGHT NOT BE AS LUCKY AND GET INTO A REALLY BAD ACCIDENT. I JUST WANT THIS PROBLEM FIXED AND WISH DODGE CAN TAKE CARE OF THEIR ISSUES BEFORE IT GETS WORSE.

Electrical System
Filed Jan 5, 201547,074 milesID

DRIVING AT APPROXIMATELY 60MPH, THE ABS AND TRACTION LIGHTS CAME ON AT FIRST. ATTEMPTING TO GET HOME WITH THE VEHICLE WHEN ALL THE SUDDEN EVERYTHING STARTED SHUTTING DOWN; FIRST THE RADIO THEN THE DIFFERENT SYSTEMS ALL THE LIGHTS IN THE DASH BEGAN TO BLINK AND THEN WENT OUT. THE VEHICLE THEN COMPLETELY DIED; WHEN I NOTICED THE ISSUES I SWITCHED THE TRANSMISSION INTO NEUTRAL SO I COULD GET TO THE SIDE OF THE ROAD. I THEN HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALERSHIP. THE DEALER SHIP THEN TOOK 5 DAYS TO REPAIR SAID VEHICLE AS THE ALTERNATOR NEEDED WAS ON "BACKORDER". DUE TO THE FACT IT IS "A 3 HOUR REPAIR" PER THE WARRANTY A RENTAL CAR WAS NOT COVERED AND I WAS WITHOUT A VEHICLE FOR 5 DAYS. AND THOUGH THE VEHICLE HAD LESS THAN 50,000 MILES ON IT, IT WAS NOT COVERED BY THE MANUFACTURER WARRANTY; THANK GOD I PURCHASED THE EXTENDED WARRANTY. *TR

Structure › BodyCrash
Filed Jan 2, 201525,000 milesVA

I WAS DRIVING HOME FROM WORK AND ANOTHER VEHICLE WAS MERGING ONTO THE HIGHWAY ON THE INSIDE SHOULDER. I MADE A NORMAL LANE CHANGE TO AVOID GETTING T-BONED AND MY STEERING LOCKED UP CAUSING ME TO SPIN OUT AND HIT A GUARDRAIL. *TR

Electronic Stability Control (esc)
Filed Dec 31, 201449,000 milesTX

I NEARLY WAS KILLED TODAY GETTING OFF HIGHWAY I-10 WHEN MY ENTIRE CAR SHUT DOWN. THE ENTIRE ELECTRICAL SYSTEM FAILED ABS, ESP, BAS, TRACTION LIGHTING ALL CAME ON - POWER STEERING DID NOT WORK- COMPLETELY SHUT DOWN WITH NO RECOURSE FINALLY COASTED TO PARK IN THE GARAGE CLOSE BY ON A DOWNHILL EXIT. I WAS FORTUNATE ENOUGH TO FIND AN EXIT TO THE PARKING LOT AND LITERALLY COASTED IN WITHOUT POWER STEERING OR ANY ELECTRICAL AND WAS AFRAID THE BRAKES WOULD NOT WORK TO EVEN STOP THE CAR. FORTUNATELY, IT COASTED AND STOPPED. PREVIOUSLY RECEIVED AN ALTERNATOR RECALL NOTICE FROM DODGE, BUT WAS TOLD THEY DID NOT HAVE ANY PARTS AVAILABLE TO FIX THIS VEHICLE. I HAD NO IDEA THAT MEANT MY ENTIRE CAR WOULD DIE ON THE HIGHWAY WITHOUT THE ABILITY TO EVEN STEER. *JS

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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