2012 Dodge Cargo Van

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.

What fails

Component	Reports		Crashes	Fires	Injuries
Engine	1		0	0	0
Air Bags	1		0	0	0

What owners reported

Newest filings

Air Bags

Filed Sep 29, 2017HI

I LIVE IN HAWAII ON MOLOKAI AND THERE IS NO WHERE TO DRIVE THE CAR TO HAVE RECALL WORK DONE. DODGE SAID TO SHIP IT OFF ISLAND AND SEND RECEIPTS TO GET REIMBURSED FOR SHIPPING COST. NOW THEY ARE GOING BACK ON THEIR WORD AND SAYING THEY WILL NOT REFUND ME THE MONEY FOR MY HAVING TO SHIP THE VAN TO HAVE RECALL WORK DONE. THIS IS NOT FAIR TO THE CUSTOMER, I WAS LIED TO AND IT TOTALED 1100 DOLLARS IN SHIPPING COST. I WOULD APPRECIATE SOME HELP IN THIS CASE. I'VE BEEN LIED TO AND IS NOT FAIR TO ME AS A COSTUMER OF A CAR THAT HAS BEEN RECALLED WITH SPECIAL CIRCUMSTANCES. PLEASE HELP ME IN THIS MATTER THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

Engine

Filed Jun 21, 20134,000 milesND

JERKING MOTION WHILE TAKING OFF FROM STOPS. WITH VIBRATION FROM THE FRONTEND. *TR

2 of 2 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.