Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE SIDE SLIDING DOORS WOULD NOT SECURE AND LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC MODULE FOR THE SLIDING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/13/15*CN UPDATED 03/26/15
RECEIVED RECALL NOTICE, P25/NHTSA 14V-234 HAD MY DEALER DISCONNECT THE REAR QUARTER VENT WINDOW SWITCH. THIS WAS DONE IN JULY 2014. I HAVE NOT YET RECEIVED NOTICE THAT THE ABOVE MENTIONED PART IS READY TO INSTALL IN MY VEHICLE. I HAVE BEEN WAITING FOR SIX (6) MONTHS. WHY IS IT TAKING SO LONG? *TR
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/15*LJ UPDATED 6/9/2015 *JS
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WIPERS COME ON AND STAYS ON WITHOUT BEING TURNED ON BRIGHT LIGHTS INOPERABLE, LOW BEAMS STAY ON DOOR LOCKS BY THEMSELVES. *TR
SAFETY RECALL NOTICE P25 HAS NOT BEEN RESOLVED. MFG SAYS THAT PART IS NOT AVAILABLE, ARE THEY STILL PUTTING DEFECTIVE PARTS IN NEW VEHICLES?? I WAS FIRST NOTIFIED IN APRIL 2014, THIS IS NOVEMBER WHAT IS THE PROBLEM. THEY REALLY DON'T CARE? *TR
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
REAR BRAKES WORN OUT, SCRAPING METAL. CALLED DEALER AND THEY SAID THERE WAS NOTHING THEY CAN DO UNDER WARRANTY. I'VE BEEN A MECHANIC FOR OVER 40 YEARS AND THIS IS JUST PLAIN EQUIPMENT FAILURE. THE CALIPERS ARE BAD AND CHRYSLER WILL NOT ADMIT IT BECAUSE THEY DON'T WANT TO PAY FOR A RECALL. VERY DISSATISFIED WITH VEHICLE BECAUSE THE BRAKES NEED REPLACING AGAIN AT 44000 MILES. *TR
DRIVING ONLY 10 MILES THE BRAKES SMELLED HOT. STOPPED AND CHECKED, TOUCHED THE LUG NUT AND BURNED FINGER THEY WERE SO HOT. HAD IT TAKEN IN AND ROTORS WERE TURNED AND NEW BRAKE PADS. OLD PADS WERE GONE. NOW AT 31600 MILES THE SAME THING. TALKED TO DEALERSHIP AND THEY WILL GLADLY CHARGE US FOR NEW ROTORS AND PADS BUT ADMIT THE CALIPERS DO HAVE A PROBLEM. SO FOR OVER $400 AND A TOW BILL THEY CAN HELP US. CALLED DODGE CUSTOMER SERVICE WITH NO RESULTS. *JS
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
RECEIVED A RECALL NOTICE REGARDING REAR QUARTER VENT WINDOW SWITCH. STATES IF EXPOSED TO LIQUID SWITCH MAY OVERHEAT CAUSING BURNING ODOR, SMOKE, OR DRIVER'S DOOR FIRE WITHOUT WARNING. TRIED TO SCHEDULE APPT JUST TO HAVE SWITCH DISCONNECTED SINCE PARTS ARE NOT AVAILABLE. THE TWO CLOSEST DEALERS WOULD NOT TAKE VEHICLE FOR TWO WEEKS! I THINK THAT IS UNACCEPTABLE AND DANGEROUS. *TR
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND ONE INJURY WAS REPORTED. THE VEHICLE WAS DESTROYED.THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,488.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR OF THE VEHICLE SEIZED AND A SOUND WAS HEARD NEAR THE WHEEL BEARING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 29,111. UPDATED 09/05/14*LJ UPDATED 09/15/2014 *JS
AFTER SMELLING BRAKES DURING A 10 MILE TRIP TO LOCAL STORE I LOOKED AT REAR DRIVERS SIDE ROTOR TO SEE IT GLOWING CHERRY RED IN THE NIGHT. EXTREME HEAT WAS COMING FROM THE WHEEL WELL AND WHEEL CAMBER APPEARED TO BE AFFECTED FROM EXCESSIVE HEAT. WORKING ON TRYING TO GET IT IN FOR A WARRANTY CHECK, BUT TO ME THIS IS RIDICULOUS FOR A VEHICLE 2 YEARS OLD WITH 25K MILES. SOUNDS LIKE MECHANICAL FAILURE OF THE CALIBER WHICH I COULD REPLACE MYSELF, BUT FROM WHAT I'VE READ ONLINE THIS IS A REPETITIVE ISSUE AND A HUGE MONEY PIT. *TR
I WAS DRIVING TO WORK AND THE VAN STARTED SPEEDING UP AND I WAS GOING ALMOST 50 MPH, I TURNED THE KEY OFF, PULLED OVER TO SAFETY AND STOPPED. THE SMELL WAS VERY STRONG. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND I WAS TOLD COULD NOT DUPLICATE CONCERN. *TR
FIRST TIME, BATTERY KEPT GOING DEAD. TOOK IT TO CORTLAND DODGE, THEY SAID THERE WAS A PROBLEM WITH THE WIRING [NOT COVERED BY WARRANTY] CHARGED US ABOUT 80.00 ! SECOND TIME. FUSES BLOWN FOR SEAT CONTROLS AND WIPERS THIRD TIME CAR STARTED SHIFTING WILDLY UP AND DOWN. HEAD LIGHTS STARTED TO DIM AND CAR FINALLY QUIT! HAD IT TOWED TO DODGE DEALER WAS INFORMED IT NEEDED NEW ALTERNATOR AND BATTERY[NOT COVERED BY WARRANTY] COST ALMOST 1000.00 TO FIX IT!! FOURTH TIME CAR WAS PARKED BESIDE THE HOUSE WHEN HORN STARTED BLOWING WHEN WE WENT OUTSIDE CAR WAS RUNNING LIGHTS WERE FLASHING WIPERS AND WASHERS WERE GOING FULL SPEED, FLASHERS GOING AND RED GLOW UNDER CAR ALSO DOORS WERE LOCKED ! ! WE FINALLY GOT DOOR UNLOCKED AND GOT HOOD OPEN,BATTERY AND FUSE BOX WAS CHERRY RED. FINALLY TOOK HEDGE CLIPPERS AND CUT BATTERY CABLES AND THINGS COOLED DOWN ! WHAT CAN WE DO?!?!?!?! *TR
I PURCHASED A NEW VAN ON JULY 5, 2013. ON JULY 8, 2013, I DROVE 4 MILES, AND STOPPED AT A RED LIGHT. I ACCELERATED TO APPROX. 40 MPH, WHEN SUDDENLY THE VAN SHIFTED TO THE RIGHT MOMENTARILY, UPON WHICH I REGAINED CONTROL IMMEDIATELY. SUDDENLY, THE VAN JOLTED RIGHT AGAIN, JUMPED THE CURB, CLIMBED AN EMBANKMENT, AND WOULD NOT STOP ACCELERATING. I KEPT PUSHING THE EMC CONTROLS FORWARD....BUT IT WOULD NOT STOP THE VEHICLE. IT IS NOT THAT THE VEHICLE KEPT ACCELERATING, BUT RATHER, THE VEHICLE WOULD NOT STOP ACCELERATING. AS A RESULT, THE VEHICLE ONLY STOPPED WHEN I CRASHED THROUGH A LARGE EVERGREEN TREE (FRONT RIGHT PASSENGER AREA). THE VAN CONTINUED TO ACCELERATE UNTIL I RAN HEAD FIRST INTO A HARDWARE STORE, WHICH ULTIMATELY STOPPED THE VEHICLE. THERE WAS AN ANALYSIS PERFORMED, AND I EXPRESSED GREAT CONCERN OVER THE LACK OF INFORMATION DISCLOSED IN THE REPORT. THE ACCIDENT OCCURRED ON JULY 8, 2013. TODAY IS DECEMBER 31, 2013, AND I CANNOT BELIEVE THAT IT IS TAKING THIS LONG TO REPLACE A NEW VAN. THERE WAS INFORMATION DISCOVERED FROM THE INITIAL MECHANIC WHO RECEIVED THE VAN AFTER THE ACCIDENT, INCLUSIVE OF PHOTOGRAPHS, WHO WAS TOLD BY ADJUSTERS TO WITHHOLD AND NOT DISCLOSE THE NOTED INFORMATION. THIS CONCERNS ME GREATLY. I DO NOT WANT ANOTHER PERSON TO ENDURE WHAT I ENDURED, OR WORSE, AN INNOCENT PERSON HURT BY EQUIPMENT, OR INSTALLATION OF EQUIPMENT, THAT MAY CAUSE A DRIVER NOT TO HAVE CONTROL OVER HIS/HER VEHICLE. IN THE REPORT, THE SPECIALIST USED LANGUAGE INDICATING THAT THE D
REAR BRAKING SYSTEM WORN OUT, NEED THEM REPLACED PREMATURELY. THE BRAKES WERE GRABBING, NOT RELEASING, VIBRATING AND NOT STOPPING LIKE THEY SHOULD. TOOK IT IN AND SURE ENOUGH I NEED TO HAVE THE REAR BRAKES, ROUTER AND A PISTON/ SENSOR REPLACED 30,000 FOR BRAKE WEAR OUT. HIGHWAY DRIVING NOT CITY DRIVING I WAS TOLD REAR BRAKES ONLY LAST 25-30,000 MILES. *TR
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT DRIVER OF THE VEHICLE ATTEMPTED TO SLOW DOWN BUT HEARD A WHISTLE LIKE NOISE AS THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE STATED THAT THE REAR BRAKE PADS, ROUTES AND CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,958. UPDATED 11/26/13*LJ
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE BEZEL CLIP THAT SUPPORTED THE DRIVER'S SEAT WAS BROKEN. THE CONTACT STATED THAT WHEN THE BEZEL CLIP WAS BROKEN, THE SEAT WOULD NOT PROVIDE SUPPORT TO THE CONTACT WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BEZEL CLIP REPLACED SIX TIMES. NONE OF THE REPAIRS REMEDIED THE FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER REFUSED TO REPLACE THE CLIP AGAIN. THE FAILURE MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT WAS MANUALLY OPENING THE PASSENGER AND DRIVER'S SIDE SLIDING DOORS WHEN HE NOTICED THAT THE DOORS WERE ROCKING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED WITH NEEDING A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49434. UPDATED 9/17/13*CN
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER FRONT OUTER SEAT SHIELD FAILED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 25,287.
THE PROBLEM IS AUTONOMOUS ACCELERATION. WHEN MY CAR IS MOVING SLOWLY AT IDLE SPEED WHILE I'M PULLING INTO OR OUT OF A PARKING SPACE OR MY HOME GARAGE AND I APPLY PRESSURE TO THE STEERING WHEEL TO GUIDE THE CAR, THE ENGINE RPM SPEED SURGES BY ABOUT 400 RPMS CAUSING THE CAR TO SUDDENLY ACCELERATE FORWARD OR BACKWARD, DEPENDING ON THE GEAR SELECTION. THIS HAS CAUSED A NUMBER OF NEAR ACCIDENTS, INCLUDING NEARLY STRIKING CHILDREN AT AN ELEMENTARY SCHOOL WHEN I WAS PICKING UP MY GRANDDAUGHTER. I REPORTED THE PROBLEM TO THE LOCAL DODGE DEALER, BUT THE DEALER FOUND NO PROBLEM AFTER CHECKING THE CAR. YET, THE PROBLEM PERSISTED INTERMITTENTLY, BUT I LEARNED TO "LIVE WITH IT." HOWEVER, THE AUTONOMOUS ACCELERATION IS NOW SUDDENLY GROWING MORE FREQUENT. MY FEAR IS THAT THIS AUTONOMOUS ACCELERATION PROBLEM IS A PRECURSOR TO SOMEDAY MY HAVING A RUNAWAY CAR THAT RESULTS IN SERIOUS INJURY OR DEATH. *TR
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN EQUIPPED WITH KUMHO TIRES, SIZE: 235/60R16. THE CONTACT STATED THAT THE LOW AIR INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL, INFORMING HER THAT ONE OF THE TIRES WAS LOW ON AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER TIRE WAS LOW ON AIR. THE CONTACT WAS INFORMED THAT THERE WERE NUMEROUS BUBBLES ALONG THE SIDEWALL OF THE TIRE. A SPARE TIRE WAS INSTALLED AS A REPLACEMENT. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. UPDATED 09/10/2012 *JS UPDATED 9/25/12 *CN UPDATED 10/03/2012 *JS
THE VEHICLE HAD BEEN PULLED OUT OF THE GARAGE PUT IN PARK, TURNED OFF BUT DID HAVE THE KEY LEFT IN IT. THIS WAS INTENDED TO ONLY TAKE A MOMENT WHILE WE MOVED A LAWN TRACTOR INTO THE GARAGE AHEAD OF THE PARKING SPOT FOR THE MINIVAN. WHILE WE WERE BUSY MOVING THE LAWN TRACTOR THE MINIVAN ROLLED ABOUT 30 YARDS AWAY FROM WHERE IT HAD BEEN PARKED. IT SETTLED ON SOME ROCKS RESULTING IN DAMAGE TO THE UNDERSIDE OF THE VEHICLE. THE CONCERNING PART OF THIS INCIDENT WAS THAT THE VAN WAS STILL IN PARK AND TURNED OFF WHEN IT LANDED ON THE ROCKS. I HAVE BROUGHT THIS INCIDENT TO THE ATTENTION OF CHRYSLER AND AFTER THEIR INSPECTION OF THE VEHICLE THEY FOUND "NO EVIDENCE OF A MALFUNCTION WHICH WOULD CAUSE THE VEHICLE TO MOVE BY ITSELF." I AM VERY CONCERNED THAT THIS COULD HAPPEN AGAIN POSSIBLY RESULTING IN BODILY INJURY OR DAMAGE TO PROPERTY. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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