Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE WINDSHIELD WIPER WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE KEY IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS 140,000.
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL AND THE BRAKES WERE INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/26/15*CN UPDATED 9/28/2017*CN
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN
2009 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE AND THEY DID NOT HAVE AN ETA. THE CONSUMER RECEIVED THE RECALL NOTICE, IN THE SUMMER OF 2014. *JB
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING DOWN ONE OF THE MAIN STREETS IN TRAVERSE CITY, MICHIGAN, I SLOWED DOWN TO MAKE A RIGHT HAND TURN. IN THE MIDDLE OF THE TURN THE CAR STALLED AND I CAME WITHIN INCHES OF SMASHING INTO A CAR WAITING IN THE LEFT HAND TURN OF THE STREET ONTO WHICH I TURNED. I HAVE HAD THE CAR IN THE LOCAL DODGE DEALERSHIP WHERE THEY HAVE GONE OVER THE CAR WITH A FINE TOOTHED COMB AND SAY THE PROBLEM IS CONSISTENT WITH AN ISSUE WITH THE STARTING MECHANISM FOR WHICH DODGE PUT OUT A RECALL IN 2011. DODGE HAS NOT PROVIDED THE PART/PARTS WHICH ARE REQUIRED TO SOLVE THE PROBLEM. THIS STALLING HAS OCCURRED ONCE SINCE THE FIRST TIME AND DODGE CONTINUES TO IGNORE THE REQUEST FOR PART/PARTS TO THE DEALERSHIP. THE DEALERSHIP AGREES THE PROBLEM IS CONSISTENT WITH THE RECALL DESCRIPTION. SINCE DODGE HAS ALREADY ADMITTED THAT THIS MAKES THE CARAVAN AN UNSAFE VEHICLE TO DRIVE, BUT CONTINUES TO NOT SUPPLY THE FIX, I AM AT A LOSS AS WHAT TO DO. I CERTAINLY AM NOT SAFE DRIVING THE VEHICLE. I LIVE WITH THE FEAR THE STALLING WILL OCCUR AT A PLACE OR TIME WHEN SERIOUS CONSEQUENCES WILL OCCUR. I DO NOT WANT TO FEEL TRAPPED AT HOME, BUT I DO NOT WANT TO DRIVE AN UNSAFE VEHICLE, EITHER. I CONTACTED DODGE CUSTOMER SERVICE AND TOLD THEM MY PROBLEM. THEY WOULD OFFER NOTHING BUT THEIR WISH THAT I STAY SAFE. HOW CAN DODGE CONTINUE TO REFUSE TO SEND REPAIR PART/PARTS? DO I HAVE TO BE INJURED, OR DIE OR INJURY OR KILL SOMEONE ELSE BEFORE ACTION IS TAKEN? THIS IS NOT RIGHT. WHAT STEPS CAN I TAKE TO ENSURE MY CARAVA
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE WIRELESS IGNITION NODE MODULE. THE CONTACT STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 10/19/2015*JS
THIS IS THE FIRST TIME THAT MY VAN LOST POWER WILL I WAS MOVING. THE WORST PART WAS LOSING POWER STEERING. I HAD IT HAPPEN AROUND 5 OR 6 TIMES SINCE THIS TIME. USUALLY WHEN I HIT A BUMP OR SOMETHING LIKE THAT. I HAVE SINCE GOT A RECALL ABOUT MY KEY SHUTTING OFF INADVERTENTLY, AND THAT THEY WILL REPLACE IT. I HAVE TRIED TO FIND OUT WHEN AND THEY JUST SAY THE PART IS NOT AVAILABLE. WHAT DOSE A PERSON HAVE TO DO GET KILLED BEFORE THEY WILL DO ANYTHING. LUCKY FOR ME IT HAS BEEN AT LOW SPEEDS WHEN IT HAPPENED. IS THERE ANY ACTION I CAN TAKE TO GET THIS RESOLVED?? I'VE DONE WHAT THEY ADVISED TO DO BUT IT HAPPENED ONE TIME SINCE. THANKS! *TR
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE TURNED OFF WITHOUT WARNING AND FAILED TO TURN BACK ON FOR 2 HOURS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT ONLY THE 2010 MODEL YEAR WERE BEING REPAIRED AT THIS TIME. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) IN AUGUST OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 06/19/2015 *JS
ON SEVERAL OCCASIONS THE VAN HAS SHUT OFF WHEN DRIVING. I HAVE TO GO TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND THEN RESTART THE VAN. I HAVE HAD IT IN TO SEVERAL MECHANICS TO TRY TO FIND OUT WHAT THE ISSUE IS AND HAVE BEEN TOLD TO BRING IT IN WHEN IT HAPPENS AGAIN, WHICH ALWAYS SEEMS TO BE WHEN I AM ON THE HIGHWAY OR AFTER HOURS. I RECEIVED A RECALL NOTICE FOR THIS ISSUE (L25/NHTSA 14V-373) AND HAVE CALLED THE DEALER SEVERAL TIMES AND WAS TOLD THE PART WAS NOT AVAILABLE AND THEY WOULD CALL ME AS SOON AS IT BECAME AVAILABLE. THE LAST TIME I CALLED I WAS TOLD THEY NO LONGER ARE MAKING THE PART OF THIS YEAR VEHICLE. MY QUESTION IS, THAT IF I HAVE AN ACCIDENT AND AM INJURED OR KILLED BECAUSE THIS ISSUE HAS BEEN UNRESOLVED WHO SHOULD I LET MY FAMILY KNOW TO CONTACT, FOR DAMAGES? I DON'T FEEL WE SHOULD BE FORCED TO BUY A DIFFERENT VEHICLE JUST BECAUSE THE CORPORATION HAS FAILED TO MAKE SURE THIS VEHICLE IS SAFE. PLEASE ADVISE. *TR
I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES THIS HAPPENED, WE .WERE ON SLOW MOVING, NON BUSY ROADS NEAR HOME. I HAVE NOT YET EXPERIENCED THIS ON THE HIGHWAY. IT WOULD BE POTENTIALLY FATAL. I USUALLY DRIVE IN THE LANES ON THE OUTSIDE SO IF IT OCCURS, I MAY BE ABLE. TO PULL OFF TO THE SIDE. I HAVE TO TAKE THE HIGHWAY DAILY TO WORK.THERE WERE 5 OCCURRENCES, 2 IN OCTOBER 2014 AND NOW RECENTLY 3 MORES TIMES CLOSE TOGETHER, DEC.20, 23 AND JAN 11, 2015. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE 3 TIMES. I WAS ADVISED TO REMOVE KEYS OR ANYTHING HANGING FROM FOB, I HAVE AND THIS DOES NOT HELP THE ISSUE OR IS EVEN THE CAUSE. I DO NOT THINK THEY KNOW WHY THIS PROBLEM IS OCCURRING. CHRYSLER REALLY NEEDS TO SPEED UP THE RECALL PROCESS BEFORE THERE ARE FATALITIES. *TR
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED, CRASHED INTO A BRICK WALL, AND STRUCK A LIGHT POLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EMISSION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11139000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SOME TIMES WHEN I HAVE GOT IN THE CAR AND STARTED IT UP I WILL TRY TO TAKE DOWN THE WINDOW AND IT WILL NOT GO UP OR DOWN, THE WINDOW WIPERS START GOING AND THE LIGHTS ON THE DASH BOARD START GOING OFF AND ON AND IT WILL START DINGING . THIS ALSO DOES THIS WHILE DRIVING. THIS HAS HAPPENED OVER THE LAST FEW YEARS AND IF I PULL OVER AND TURN THE CAR OFF OR MY SON-N-LAW DISCONNECTS THE BATTERY AND WAITS A LITTLE WHILE TO RE-SET IT, THE CAR WILL START UP FINE. *TR
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY VAN IS SHIFTING VERY HARSH FROM WHAT I THINK IS 2-3 GEAR IT IS THE 62TE TRANSMISSION. FROM WHAT I HAVE READ UP ON THIS ISSUE CHRYSLER NEEDS TO FIND A FIX SO WE AS CONSUMERS ARE NOT BUYING A LEMON.......IT HAPPENS WHEN WE ARE LEAVING HOME AND GET ABOUT A TENTH OF A MILE DOWN OUR SUBDIVISION STREET AND WHAM IT SLAMS INTO EITHER 2ND OR 3RD GEAR. VAN IS JUST STARTED AND COLD , BUT ALSO HAVE LET IT WARM UP TO SEE IF IT DOES THE SAME THING, AND IT DOES! *TR
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED TO ACCELERATE, DECREASED IN SPEED AND STALLED. THE CONTACT HAD WAITED THIRTY MINUTES BEFORE THE VEHICLE WOULD RESTART. ALSO, THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION AND PREVENT THE VEHICLE FROM SHUTTING OFF. AS A RESULT, THE KEY WAS UNABLE TO BE RELEASED AND THE ENGINE BATTERY DRAINED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE FUEL INJECTION SYSTEM FAILED AND THE FUEL INJECTOR, PUMP AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,776. UPDATED 10/30/14*CN THE CONSUMER STATED THE VEHICLE HAS FAILED ON MULTIPLE OCCASIONS. THE ENGINE CYLINDERS LOST COMPRESSION WHILE DRIVING CAUSING STALLING AT MID TO HIGHER SPEEDS. THE PUSH RODS BENT AND THE ROCKER ARMS HAD TO BE REPLACED. THE CONSUMER WAS ADVISED THE FUEL INJECTION SYSTEM FAILED. UPDATED 8/11/2015 *JS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS ACTIVATED, AND THE HEADLIGHTS AND INSTRUMENT PANEL ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT HAD TO DISCONNECT THE TERMINAL BATTERY TO GET THE VEHICLE TO START. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE KEY FOB STRUCK THE IGNITION KEY AND TURNED OFF THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V272000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,809.
THE DESCRIBED OCCURRENCE HAPPENED AT LEAST THREE TIMES. I HAD STOPPED PREPARING TO ENTER A STREET FROM A PARKING LOT. UPON ACCELERATING TO PULL ONTO STREET, THE ENGINE DIED... I HAD TO TURN THE KEY AND ENGINE RESTARTED WITHOUT ISSUE. IF ONE IS IN A BUSY TRAFFIC SITUATION, THIS COULD BE VERY DANGEROUS. ANOTHER TIME, I WAS STOPPED FOR TRAFFIC SIGNAL AND PREPARING TO MAKE A LEFT TURN. UPON GETTING THE GREEN LIGHT, I STARTED INTO THE INTERSECTION AND THE ENGINE ABRUPTLY DIED. IT WAS EASILY RESTARTED AGAIN BY TURNING THE KEY. I HAVE WENT INTO MY DEALERSHIP TWO OR THREE TIMES BUT THEY CANNOT FIND A PROBLEM... *TR
AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. IT WOULD START BACK UP. IT STARTED DOING THIS ALOT. I WAS ON HIGHWAY WITH A CAR BEHIND ME AND A SEMI TRUCK GOING 65-70 AN HOUR AND MY VAN SHUT DOWN AND EVERYTHING LOCKED UP. VERY SCARY BECAUSE I BARELY MADE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT. VERY CLOSE TO BEING A SERIOUS THREE CAR WRECK. TOOK VAN IT AND THEY SAID IT WAS THE KEY AND EXTENSION SWITCH PIECE. COST ME $610.66. I DID NOT HAVE ANY MORE PROBLEM WITH IT UNTIL ABOUT 3 MONTHS AGO AND IT STARTED DOING IT AGAIN( TURNING OFF WHILE I WAS DRIVING) I TOOK IT IN AGAIN AND THEY SAID IT WAS THE KEY AGAIN. THEY TOLD ME TO TAKE KEY RING OFF OF MY KEY AND NOT HAVE ANYTHING ON IT. TRY THAT AND SEE IF THAT WORKS. IF NOT I WOULD HAVE TO REPLACE IT AGAIN. TRIED IT AND IT WORKED BUT STILL SHUTS DOWN EVERY ONCE IN A WHILE. CAN NOT AFFORD TO HAVE IT REPLACED AGAIN FOR $610.66. OBVIOUSLY THERE IS A DEFECT WITH THIS KEY IN MY DODGE CARAVAN SINCE IT HAS BEEN REPLACE AND DOING IT AGAIN. I FEEL THAT THERE NEEDS TO BE A RECALL WITH DODGE CARAVANS AND IF SO I NEED TO BE REFUNDED MY MONEY. MY AUNT SENT ME AN ARTICLE OUT OF THE STAR BUSINESS SECTION ON RECALLS AND IT MENTIONED DODGE CARAVANS BEING LOOKED INTO. WELL, I AM ONE THAT HAS EXPERIENCED THIS AND AM STILL EXPERIENCING THIS AFTER KEY AND SYSTEM HAVE BEEN REPLACED!! *TR
WHILE DRIVING 55MPH ON I75 IN CINCINNATI,OH, THE ENGINE SUDDENLY SHUT OFF. WHILE ATTEMPTING TO GET THE VEHICLE TO THE RIGHT SIDE OF THE HIGHWAY THE STEERING WHEEL AND THE BRAKES COULD ONLY BE MOVED WITH GREAT EFFORT. THE VEHICLE MUST BE IN THE PARKED GEAR SHIFT POSITION BEFORE IT CAN BE RESTARTED THUS THE NECESSITY TO GET TO THE SIDE OF THE HIGHWAY SO AS TO AVOID A REAR END COLLISION. WHEN GETTING TO THE SIDE OF THE ROAD THE STEERING FEELS LIKE IT IS LOCKED. THIS SUDDEN ENGINE SHUT OFF WHILE DRIVING HAS OCCURRED SEVERAL TIMES BEFORE OVER THE LAST APPROX. 2 1/2 YRS. THE DEALER DOES NOT KNOW HOW TO FIX THE SUDDEN ENGINE SHUT OFF PROBLEM. THIS LEAVES ME WITH A VEHICLE THAT APPEARS TO BE TOO DANGEROUS TO DRIVE. I HAVE REQUESTED THE VEHICLE MANUFACTURER TO ADVISE ME AS TO HOW THE VEHICLE CAN BE SAFELY DRIVEN. AND ALSO TO ADVISE ME IF THE AIR BAGS WILL FUNCTION NORMALLY AFTER SUDDEN ENGINE SHUT OFF. *TR
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE CURRENT MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING OVER A BUMP, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT STATED THAT THE EVAPORATOR SYSTEM INTEGRITY MONITOR SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT DRIVERS SIDE TIRE BECAME FLAT. WHEN THE TIRE WAS TAKEN TO AN INDEPENDENT TIRE DEALER THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SENSORS NEEDED TO BE REPLACED. THE FAILURE OCCURRED ON ALL OF THE TIRES WITHIN A ONE YEAR PERIOD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 09/02/14*LJ UPDATED 09/16/2014 *JS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT SLIDING DOOR WIRING AND THE HARNESS NEEDED TO BE REPLACED. IN ADDITION, THE MODULES WERE UPDATED AND THE FAULT CODES WERE CLEARED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,255. UPDATED 09/02/14*LJ THE VEHICLE WAS REPAIRED UPDATED 09/11/2014 *JS
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST, WHO STATED THAT THE WIN MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE DEALER THEN STATED THAT THE AFTER MARKET REMOTE STARTER WAS THE CAUSE OF THE FAILURE BECAUSE OF THE WIRING BUT THE FAILURE PERSISTED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THE VEHICLE WITH AN EGR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR THE PART NEEDED TO COMPLETE THE EGR REPAIR TO BECOME AVAILABLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
ENGINE WOULDN'T START, KEY KEPT COMING UP BAD KEY, TRIED TO GET NEW KEY AND THEY SAID IT'S THE WIN MODULE. I HAVE HEARD OF MANY OTHER WIN MODULES GOING BAD IN THE SAME VAN. WONDERING WHY THIS HASN'T BEEN RECALLED WHEN THE 2010 VANS WIN MODULES HAVE BEEN REPLACED. *TR
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED TO START HOWEVER THE FAILURE RECURRED INTERMITTENT. THE DEALER REFLASHED THE ENGINE CONTROL MODULE BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,500 AND THE CURRENT MILEAGE WAS 134,000. UPDATED 3/12/14*CN THE CONSUMER STATED THE ENGINE WOULD CRANK, BUT IT WOULD NOT START. UPDATED 03/21/14
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE WINDSHIELD WIPERS AND WASHER FLUID MOTOR INDEPENDENTLY ACTIVATED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72000.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NEITHER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 91,000. UPDATED 11/12/13*CN
SEVERAL OCCASIONS PRIOR TO THIS, RADIO WOULD NOT COME ON,AND THEN SUDDENLY START WORKING, SEVERAL TIMES IN THE PAST 6 MONTHS, THE CAR WOULD NOT START RIGHT AWAY. AFTER WAITING AND SEVERAL ATTEMPTS IT WOULD THEN START. MECHANIC CHECKED AND COULD NOT SEE ANYTHING WRONG WITH BATTERY,ALTERNATOR OR STARTER. TRAVELED TO FLORIDA AND THE ENGINE LIGHT CAME ON, ALL SYSTEMS WORKING, BUT LIGHT STAYED ON. WENT TO A SERVICE STATION,BUT THE LIGHT JUST WENT OUT,SO WE DIDN'T WORRY. NOW, IN THE PARKING LOT OF MY SONS BASEBALL, ALL THE ELECTRICAL SYSTEMS STOPPED WORKING, THE VEHICLE JUST SHUT OFF, I COULD NOT GET IT TO START, IT FINALLY STARTED AND I DROVE IT TO AUTOZONE AND THE SYSTEMS CHECK SHOWED AGAIN BATTERY, ALTERNATOR AND STARTER ARE FINE. IT DID START UP TODAY AFTER SITTING FOR A DAY AND NOW THE DOORS AND TAILGATE ARE NOT OPERATING. I AM FRUSTRATED AND NERVOUS TO DRIVE THIS VAN. IT IS ONLY 4 YEARS OLD AND I HAVE READ ALL THE ISSUES AND COMPLAINTS AND THIS IS A MAJOR SAFETY ISSUE. IF THE ELECTRICAL SYSTEM SHUTS DOWN WHILE DRIVING, WE COULD GET IN A FATAL ACCIDENT. I TRAVEL A LOT WITH THE CHILDREN AND I HAVE GREAT CONCERNS NOW ABOUT THE SAFETY OF THIS VAN. I READ ABOUT THE L25 RECALL ON THE WIN MODULE FOR THE 2010 CARAVANS. I BELIEVE THIS IS THE DEFECT IN MY 2009. THIS IS MANUFACTURER ISSUE AND SHOULD BE COVERED FOR REPAIR. *JB
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE REAR DRIVERS SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AFTER THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE CONTACT WAS INFORMED THE TPMS TIRE SENSOR STEM WAS CORRODED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,500. *TR
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE FROM THE ENGINE HOSE AND TUBE ASSEMBLY. THE DEALER STATED THAT THE ALCOHOL IN THE COOLANT OVERHEATED AND CAUSED THE FIRE. THE PART WAS MADE OF PLASTIC WHICH CONTRIBUTED TO THE FAILURE. THE DEALER REPAIRED THE VEHICLE BY INSTALLING A UNIVERSAL PART MADE BY THE MANUFACTURER. THE FULL HOSE AND TUBE ASSEMBLY HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 53,800. *TR
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO ADD AIR TO THE DRIVER'S SIDE FRONT TIRE, THE SENSOR FELL INTO THE TIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILIURE MILEAGE AND VIN WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TIRE PRESSURE WARNING LIGHT SUDDENLY ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE WAS LOSING AIR RAPIDLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE VALVE STEM WAS SEVERALLY CORRODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON HIS VEHICLE, THE MECHANIC INFORMED HIM THAT DRIVERS SIDE REAR VALVE STEM WAS COMPLETELY RUSTED CAUSING THE TIRES TO HAVE A SLOW LEAK. THE VEHICLE WAS REPAIRED BY REPLACING ALL 4 TIRES AND HAVING THE CONVENTIONAL TPMS PLACED ON THE TIRES. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 78,000.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR FAILED. THE CONTACT CHECKED THE TIRE AND THE VALVE STEM CAME OFF OF THE TIRE WITH FORCE AND ALMOST HIT HIM. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THEY WOULD REPLACE IT BUT THE CONTACT HAD TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 42,000. UPDATED 11/13/12 *CN UPDATED 11/21/2012 *JS
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Dodge Caravan → · Every Caravan year → · How the figures are calculated →