Page 2 of 2 · complaints 51–65 of 65

2004 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Child Seat
Filed May 10, 200629,084 milesFL

DT*: THE CONTACT STATED THE FOUR SCREWS THAT HOLD THE ADJUSTMENT BAR LOCATED ON THE BACK OF THE CHILD SAFETY SEAT HAVE LOOSENED OVER TIME RESULTING IN COMPLETE DETACHMENT OF THE ADJUSTMENT BAR. THE ADJUSTMENT BAR IS USED TO ADJUST THE HEIGHT OF THE SHOULDER STRAPS AND WITHOUT THE SCREWS THE STRAPS CAN NO LONGER BE ADJUSTED. THE ADJUSTMENT BAR COULD PROBABLY BE SCREWED BACK INTO PLACE HOWEVER, THE CONTACT EXPRESSED HESITATION DUE TO SAFETY CONCERNS. THE MANUFACTURER WAS ALERTED WHO PROVIDED NO REASSURANCE FOR CONTINUALLY USE OF THE SAFETY SEAT. THE SEAT WAS ONLY IN USE FOR THREE YEARS AND HAS NEVER BEEN IN AN ACCIDENT. THE MANUFACTURER OF THE CHILD SAFETY SEAT IS DOREL JUVENILE GROUP. THE BRAND NAME IS COSCO. THE MODEL # IS: 22-260 HOU. *AK

Service Brakes, Hydraulic
Filed Nov 16, 200510,000 milesMN

2004 DODGE CARAVAN SXT, BOTH REAR BRAKES ARE ALL RUSTY INSIDE. SPRINGS, BACKING PLATE,BRAKE SHOES, DRUMS, ADJUSTERS EVERY THING IS RUSTY. I CALLED MY DEALER AND TOLD THEM AND HE SAID THAT ALL THEY DO IS SAND THE SURFACE OF THE BRAKE PAD AND PUT THEM BACK TOGETHER. WELL TODAY IT'S 25 DEG OUTSIDE AND BOTH WHEELS ARE FROZE UP. THE VAN WILL NOT MOVE, BOTH BACK WHEELS JUST SLIDE. WHEN I DRIVE THE VAN I CAN TELL THAT THE BACK BRAKES ARE NOT WORKING BECAUSE THE VAN WILL NOSE DIVE WHEN I PUT THE BRAKES ON. *NM

Equipment › Appliance › Air Conditioner
Filed Apr 28, 2005WV

2004 DODGE CARAVAN HAS SMALL PIECES OF FIBER GLASS COMING OUT OF THE VENTS. *MR THIS PROBLEM GETS ALL OVER THE DASH. THE INSULATION WAS COMING FROM THE A/C COIL COVERING. THE CONSUMER MAKES A LOT OF LONG TRIPS AND IS CONCERNED ABOUT HIS BREATHING THIS FOR SEVERAL HOURS. THE CONSUMER EXPERIENCED THE SAME PROBLEM WITH HIS 2000 CARAVAN. THE FACTORY REPLACED THE A/C COIL UNDER WARRANTY BUT THIS DID NOT HELP THE PROBLEM. *SC *JB

Fuel System, Gasoline
Filed Apr 14, 200538,200 miles00

CONSUMER SMELLED GAS, THE PASSENGER BECAME ILL. CONSUMER PARKED THE VEHICLE AND A PASSERBY TOLD THE CONSUMER NOT TO START THE VEHICLE BECAUSE, GAS WAS ALL OVER THE STREET. THE VEHICLE WAS TOWED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 5, 200521,000 milesCA

NINE TIMES THE CAR HAS STOPPED RUNNING FOR NO APPARENT REASON. IT SEEMS TO OCCUR WHEN THE FOOT IS LIFTED OFF THE ACCELERATOR. SO FAR NO ACCIDENT. MY WIFE HAS BEEN ABLE TO GUIDE THE CAR TO THE SIDE OF THE ROAD. AFTER WAITING A FEW SECONDS THE CAR STARTS WITHOUT DIFFICULTY AND SHE CAN PRECEED ON HER WAY. THIS HAS AOCCURRED IN THE LAST THREE MONTS. THE SERVICE DEPARTMENT HAS SAID THERE S NOTHING STORED IN THE COMPUTOR SO THEY CAN NOT DIAGNOSE THE PROBLEM. I AM CONCERNED WHE WILL NOT SAFELY GET TO THE SIDE THE NEXT TIME.*AK

Service Brakes, HydraulicCrash1 injured
Filed Dec 8, 2004AR

THE BRAKES FAILED AT 55 MPH. THIS CAUSED EXTENDED STOPPING DISTANCE, AND VEHICLE RAN OFF THE ROAD. CONSUMER SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK THE CONSUMER STATED THAT THE VEHICLE WAS TOTALED IN A ROLLOVER FOLLOWING BRAKE FAILURE. NO AIR BAG WAS DEPLOYED. *TC

Steering › Linkages › Drag › Power Assist System
Filed Oct 22, 20041,022 milesNC

CONSUMER WAS REFUSED SERVICE AFTER RECEIVING A RECALL LETTER FOR THE POWER STEERING LEAKAGE, NHTSA RECALL 04V386000.*AK

Visibility › Glass, Side/Rear
Filed Sep 29, 2004WA

TWICE IN THE PAST 7 YEARS, THE REAR WINDOW OF MY 1994 DODGE CARAVAN EXPLODED WHILE DRIVING DOWN THE ROAD. MY RESEARCH ON THE WEB SHOWS THAT THE NHTSA HAS A FINDING AGAINST CHRYSLER ON THIS AND CHRYSLER WAS SUPPOSED TO HAVE REPLACED ALL OF IT'S STOCK OF INFERIOR GLASS. EVIDENTALLY, THIS WASN'T DONE OR THEY STILL HAVE A PROBLEM. NEITHER I NOR MY INSURANCE COMPANY SHOULD HAVE TO PAY FOR THIS TYPE OF PROBLEM.*AK THE SHEAR NOISE OF THIS BREAKAGE COULD EASILY CAUSE A REACTION BY THE DRIVER THAT COULD RESULT IN AN ACCIDENT.

Power Train › Automatic Transmission
Filed Jul 9, 2004MO

WHILE SHIFTING GEARS THE VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Seats › Mid/Rear Assembly1 injured
Filed Jun 28, 2004VA

WHILE DRIVING AT 25 MPH LATCH MECHANISM WAS NOT LOCKED PROPERLY. AS A RESULT THE BENCH SEAT MOVED FORWARD, AND CHILD WHO WAS SEATED HIT HIS FACE ON THE BACK OF THE PASSENGER SIDE . MANUFACTURER AND DEALERSHIP HAD BEEN NOTIFIED. *AK

Service Brakes, Hydraulic
Filed May 14, 20041,500 milesMD

THIS PROBLEM HAS OCCURRED SEVERAL TIMES IN THE LAST MONTH OR TWO. THE BRAKES ACCUMULATED EXCESSIVE AMOUNTS OF BRAKE DUST. DEALER CLAIMS THAT THE BRAKES ARE WORKING NORMALLY. *AK THE VEHICLE STOPPING DISTANCE WAS INCREASED BY 430% WHEN THE VEHICLE WAS LOADED. THE VEHICLES FRONT WHEELS LOCK UP WHILE DRIVING ON WET/LOW FRICTION SURFACES. *NM

Electrical System › Ignition
Filed May 13, 2004TX

CONSUMER COMPLAINED THAT VEHICLE SHUT OFF WHEN TOUCHING THE KEY IN THE IGNITION. CONSUMER NEARLY GOT TRAMPLED BY A 18 WHEELER LAST TIME WHEN VEHICLE SUDDENLY SHUT OFF. CONSUMER STATED THIS WAS DANGEROUS, AND THERE WAS NO SOLUTION FOR IT. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD BY DEALER THEY DID NOT KNOW HOW TO REPAIR THE PROBLEM.*AK

Equipment
Filed Apr 11, 2004OK

ON BOARD COMPUTER MAPS ALMOST CAUSED ANOTHER CAR TO RUN INTO ME... HE WAS DISTRACTED USING HIS MAP WHILE DRIVING. THE SOLUTION IS HAVE MAP SYSTEMS NONFUNCTIONAL WHILE CAR IS MOVING. A SIMPLE SENSOR COULD DO THIS AND SAVE A LOT OF LIVES. ALL MAKES AND MODELS NOT JUST DODGE. *JB

Equipment
Filed Apr 11, 2004OK

ON BOARD COMPUTER MAPS ALMOST CAUSED ANOTHER CAR TO RUN INTO ME... HE WAS DISTRACTED USING HIS MAP WHILE DRIVING. THE SOLUTION IS HAVE MAP SYSTEMS NONFUNCTIONAL WHILE CAR IS MOVING. A SIMPLE SENSOR COULD DO THIS AND SAVE A LOT OF LIVES. ALL MAKES AND MODELS NOT JUST DODGE. *JB

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Mar 18, 20044 milesID

CONSUMER HEARD A SPRAYING SOUND FROM THE TRANSMISSION WHEN THE VEHICLE WAS IN OPERATION. THIS SOUND OCCURRED WHEN DRIVING AT ANY SPEED. ALSO, WHEN SLOWING DOWN CONSUMER HEARD A CLICKING NOISE. DEALER RESPONDED BY SAYING THE SOUNDS THAT CONSUMER HEARD WERE NORMAL FOR THIS VEHICLE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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