RECEIVED RECALL NOTICE FOR CLOCK SPRING. REPLACED CLOCK SPRING. *BF RECALL# 04V480000. *SC
2000 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE VEHICLE STALLED WHILE DRIVING. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THE VEHICLE STALLING. A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE CODE WAS FOUND. THE CAUSE OF THE VEHICLE STALLING WAS NOT DETERMINED. *AK ON OTHER OCCASIONS THE VEHICLE WOULD STALL WHEN MAKING TURNS. *SC
WHILE DRIVING, THERE WAS A LOT OF SMOKE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE CONTINUED TO RUN. THE CONSUMER WAS ADVISED BY THE MECHANIC NOT TO DRIVE THE VEHICLE, BECAUSE ALL THE FLUIDS HAD LEAKED OUT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB THE TRANSMISSION FAILED IN THE CONSUMERS VEHICLE. FLUID LEAKED OUT A HOLE BLOWN IN THE CASING BUT THE CONSUMER WAS STILL ABLE TO DRIVE SERVERAL MILES. *TC
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND SPEED CONTROL WERE OPERABLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. THIS VEHICLE WAS NOT ON RECALL. *AK
CONSUMER'S VEHICLE WAS REAR ENDED AND FORCED INTO ANOTHER VEHICLE IN FRONT OF CONSUMER'S VEHICLE. UPON IMPACT, NEITHER FRONTAL AIR BAG DEPLOYED. MANUFACTURER WAS NOT NOTIFIED, AND NO INJURIES WERE REPORTED.
WHILE DRIVING 20 MPH VEHICLE CAUGHT ON FIRE. THERE WERE NO INJURIES. *AK WHILE DRIVING A RED LIGHT AND THE CRUISE CONTROL LIGHT ILLUMINATED. THE CONSUMER PULLED ONTO THE SHOULDER. THE CONSUMER ADDED COOLANT THINKING THE VEHICLE MAY HAVE BEEN OVERHEATING. WHILE THE HOOD WAS OPEN THE CONSUMER SAW SMOKE THE HEARD TWO EXPLOSIONS PRIOR TO SEEING THE FIRE. AN INSPECTOR WAS HIRED BY DAIMLER CHRYSLER TO INSPECT THE VEHICLE. THE INSPECTOR DETERMINED THAT THE FIRST EXPLOSION WAS CAUSED BY AN ELECTRICAL FIRE. THE SECOND EXPLOSION WAS THE GAS OR FUEL LINE. NTHE VEHICLE WAS TOTALED. *NM *SC
DEALERSHIP IS NOT FOLLOWING THE GUIDELINES OF THE AIRBAG CLOCK SPRING RECALL 04V480000 IN WHICH THE CLOCK SPRING SHOULD BE REPLACED ON VEHICLES THAT HAVE 70000 MILES OR LESS. INSTEAD THEY ARE ONLY INSPECTING THE AIR BAGS.*AK
UNKNOWN WATER WAS COMING THROUGH THE DASHBOARD/INSTRUMENT PANEL ON THE PASSENGER'S SIDE, AND CONSUMER WAS UNABLE TO LOCATE THE PROBLEM. DEALER INFORMED THE CONSUMER THAT THIS VEHICLE WAS OUTSIDE THE WARRANTY, AND THERE WAS NO MANUFACTURER'S RECALL ON THAT ISSUE. *AK
THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
DEALERSHIP REFUSED TO HONOR THE AIR BAG CLOCK SPRING RECALL 04V480000 BECAUSE THE VEHICLE HAD BEEN MODIFIED FOR DISABILITY USE.*AK
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT ILLUMINATED, AND THE HORN FAILED INTERMITTENTLY. *AK THE DEALERSHIP REPAIRED THE VEHICLE, HOWEVER THE CONSUMER HAD TO PAY FOR THE CHARGES EVEN THOUGH THERE AS A RECALL ON MODELS UP TO 1999. *JB
AIR BAGS DEPLOYED INADVERTENTLY, WITHOUT ADEQUATE CAUSE ON SUNDAY AUGUST 7, 2004 AT AROUND 5 P.M. I WAS TRAVELING IN MY 2000 DODGE CARAVAN ON A LIGHTLY TRAVELED GRAVEL SURFACE ROAD THAT IS ROUGH IN SPOTS, AT 10 MPH OR LESS WHEN BOTH FRONT AIRBAGS . I STOPPED IMMEDIATELY, UNAWARE OF WHAT HAD CAUSED THEM TO DEPLOY IN THE ABSENCE OF ANY FRONT END OR SIDE COLLISION. GIVEN THAT I WAS SEATED UPRIGHT AND NOT THROWN FORWARD BY ANY COLLISION, THE DRIVER SIDE BAG SLIGHLTY CONTACTED THE LEFT SIDE OF MY FACE, SCRAPING IT. MY READING GLASSES, PLACED ON THE PASSENGER SEAT, OPEN, UPSIDE DOWN AND WITH LENSES FACING FORWARD, WERE FLATTENED BY THE PASSENGER SIDE AIRBAG. I GOT OUT OF THE VEHICLE AND SURVEYED THE SITUATION. A HAED-SIZE STONE HAD CONTACTED THE LEADING EDGE OF THE MUFFLER AND BEEN ROLLED UP AND FREE. OBSERVING NO DAMAGE OF ANY SIGNIFICANCE, I CONSULTED MY OWNERS MANUAL, STUFFED THE AIRBAGS BACK INTO THEIR CAVITIES AND DROVE HOME, SOMEWHAT SHAKEN BY THE EXPERIENCE. I CONTACTED DAIMLER CHRYSLER. THE SPECIAL INVESTIGATIONS TEAM HAD THE VEHICLE EXAMINED. IT RESPONDED, STATING THAT IT FEELS THAT THE AIRBAGS OPERATED PROPERLY BY DEPLOYING IN THIS SITUATION. I CHALLENGED THE FINDING AND REQUESTED A COPY OF THE INVESTIGATION REPORT. MY REQUEST WAS DENIED BY DAIMLER CHRYSLER CLAIMING THE INFORMATION IS PROPRIETARY . IT ADVISED ME TO PERSUE REPAIRS THROUGH MY INSURANCE COMPANY, OR HIRE MY OWN INVESTIGATOR AND ATTORNEY. THE REPAIR ESTIMATE OF RECORD IS $2893.63, MINUS A $500 DEDUCTIBLE. I H
04 V 480 000/AIR BAG CLOCKSPRING: THE AIR BAG LIGHT REMAINED ON WHILE DRIVING. THE DEALER WAS CONTACTED, HOWEVER THEY INFORMED THE CONSUMER THAT THEIR VEHICLE WAS NOT COVERED UNDER THAT RECALL. *JB
I HAVE HAD 4 COMPLETE TRANSMISSION FAILURES WITH MY 2000 CARAVAN: 2 OFWHICH REQUIRED A COMPLETE REBUILD AND 2 OF WHICH REQUIRED ENTIRELY NEW UNITS (TRANSMISSIONS) AND NEW CV AXLES AS A RESULT OF THE TRANSMISSION LOCKING UP. THE WORSE OF THE 4 TIMES WAS ON THANKSGIVING 2002, LESS THAN 2 WEEKS AFTER A FACTORY REBUILD WHERE THE FRONT WHEELS LOCKED UP WHILE ON THE INTERSTATE. 3 OF 4 REPAIRS WERE COMPLETED AT A CHRYSLER/DODGE DEALERSHIP. THE 4TH AND SO FAR FINAL REPAIR WAS COMPLETED AT A LOCAL TRANSMISSION SHOP AND IT HAS LASTED THE LONGEST, OVER 22,000 MILES. AFTER LOOKING ON THE INTERNET, THERE ARE SO MANY COMPLAINTS ABOUT CARAVAN TRANSMISSIONS. I REALLY FEEL THAT THIS WARRANTS A DEFECT INVESTIGATION. PLEASE HELP ALL OF US PEOPLE WHO HAVE DUMPED $30,000 INTO JUNK. THIS IS NOT AN ISOLATED INCIDENT. I HAVE MUCH MORE SPECIFICS I WOULD LIKE TO PROVIDE, BUT THIS FORM IS LIMITED TO 2000 CHARACTERS.... MY ORIGINAL SUBMISSION CONTAINED 3,493 CHARACTERS SO IT HAS BEEN TRUNKATED TO FIT IN THE SPACE ALLOTTED. *AK
THE BOLT THAT HOLDS THE IDLE PULLEY TO THE ENGINE SHEARED OFF THE ENGINE IN MY 2000 3.3 LITER GRAND CARAVAN SPORT. THE VEHICLE HAS LESS THAN 48000 MILES ON IT AND LEFT ME WITH NO POWER STEERING. IF MY WIFE WAS DRIVING THERE WOULD HAVE DEFINITELY BEEN AN ACCIDENT BECAUSE THERE IS NO WAY SHE COULD HAVE STEERED THE VAN DUE TO THE TOTAL LACK OF ANY POWER STEERING. EVEN MORE FRIGHTENING IS THAT WE JUST CAME BACK FROM A TRIP TO FLORIDA,IF THAT HAPPENED ON I-95 TRAVELING AT 70 MPH THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC IT HAPPENED IN A PARKING LOT AT ONLY 7 MPH. *JB
2000 DODGE CARAVAN FIRE.*MR THE VEHICLE WAS SERVICED NORMALLY AND WAS IN GOOD CONDITION. *NM
THE FRONT STRUT TOWER ON THE DRIVER'S SIDE RUSTED. THIS COULD HAVE RESULTED IN THE STRUT TOWER BREAKING . IF THIS OCCURRED, THE LEFT FRONT SUSPENSION COULD COLLAPSE , AND WOULD CAUSE THE FRONT WHEEL TO LOCK WHILE DRIVING. THE DEALERSHIP DID NOT KNOW WHAT CAUSED THE TOWER TO RUST, BUT IT COULD BE CAUSED BY ROAD SALT. *AK *SC *JB
CONSUMER IS ABLE TO SHIFT THE VEHICLE OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
ANOTHER EA04013. AIRBAG, HORN, AND CRUISE WENT OUT AT THE SAME TIME. BAD CLOCK SPRING.*AK
WHILE DRIVING A FIRE STARTED IN THE FRONT END UNDERNEATH THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THE FRONT STRUT TOWER RUSTED AND CRACKED ON THE DRIVER SIDE. THE CONSUMER TOOK THE VEHICLE TO THE REPAIR SHOP TO HAVE THE BRAKES SERVICED AND THEY NOTICED THE RUST AND CRACK. A TECHNICAL SERVICE BULLETIN 10000317 WAS ISSUED ON THIS PROBLEM. *AK *SC *JB
1) DRIVING VEHICLE ON VACATION. 2) AIR BAG LIGHT CAME ON AND HORN FAILED TO OPERATE. 3) CLOCKSPRING IN VEHICLE NEEDED TO BE REPLACED. (OLD CLOCKSPRING IS AVAILABLE). *AK
WHILE THE WAS IN PARK, A CHILD WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK WITHOUT ONE'S FOOT ON THE BRAKE. PLEASE PROVIDE MORE INFORMATION. *JB
WHEN ATTEMPT WAS MADE TO PROCEED FORWARD FROM STOPPED POSITION, THE VAN FAILED TO MOVE. AFTER SEVERAL ATTEMPTS THE VAN WAS TAKEN HOME. UPON INSPECTING, TRANSMISSION OIL HAD LEAKED OUT. TRANSMISSION FLUID WAS PUT BACK IN TO DRIVE THE VAN TO A MECHANIC. THE TECHNICIAN INFORMED THE OWNER THAT A PIN INSIDE THE CASING SLIPS OUT DURING A PERCENTAGE OF MILES. ONCE THIS HAPPENS, THE PINION TEETH GRINDS. THE VAN HAD A "BANNER KIT" INSTALLED BUT THE PROBLEM HAS RECURRED. THE CONSUMER HAS ATTACHED COPIES OF INVOICE
CONSUMER RECEIVED RECALLS 04E036000 AND 04E035000 ON VEHICLE THAT WAS MODIFIED. HAD TAKEN IT ON APPOINTED DATE TO A CERTIFIED DEALER OF MODIFIED VEHICLES, ABILITY CENTER-MACY'S LIFTGATE, FOR REPAIRS. UPON ARRIVING WAS INFORMED NOT ABLE TO DO RECALL REPAIRS DUE TO VEHICLE BEING MODIFIED BY ANOTHER COMPANY. ALSO, CONSUMER WAS TOLD NOT TO DRIVE VEHICLE FROM MANUFACTURER'S GENERAL MANAGER. IN ADDITION, WAS INFORMED BY MANUFACTURER TO TAKE VEHICLE BACK TO ORIGINAL DEALERSHIP FOR THE CORRECTION. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING IGNITION PROBLEM. CONSUMER COULD MOVE VEHICLE OUT OF PARK WITHOUT INSERTING THE KEY INTO THE IGNITION. CONSUMER HAS NOT TAKEN THE VEHICLE TO BE CHECKED OUT YET, BUT WILL DO SO SOON. *AK
WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE CONSUMER CALLED THE DEALER AND WAS INFORMED THAT THE PROBLEM COULD BE WITH THE COOLER HOSE ON THE TRANSMISSION AND TO BE SAFE NOT TO RUN IT WITH IT BEING DRY OF OIL. *AK *SC *JB
WHILE DRIVING 10 MPH AT 8,000 MILES BRAKES FAILED. NO IMPACT REPORTED. *AK
WITHOUT ANY PRIOR WARNING THE ENTIRE PULLEY THAT SUPPORTS THE SERPENTINE BELT SEPARATED FROM THE MOTOR AND FELL OUT FROM UNDER THE CAR WHILE DRIVING ON THE ROAD RENDERING THE CAR UNDRIVABLE. LUCKILY I WAS NOT TRAVELING FAST AND WAS ABLE COAST INTO MY DRIVEWAY IN MY NEIGHBORHOOD. I FOUND THE PULLEY WHICH SHOWS WHERE THE ATTACHMENT BOLT SNAPPED IN HALF. IT CERTAINLY LOOKED LIKE A DEFECTIVE PART AND I WOULD HAVE LIKELY SUED IF AN INJURY HAD OCCURRED. THE DEALERSHIP DID NOTHING IN THE FORM OF ANY FINANCIAL COMPENSATION FOR WHAT I CONSIDER TO BE A DEFECTIVE PART OR POORLY DESIGNED SYSTEM. THERE ARE OTHER SIMILAR COMPLAINTS OUT THERE BUT NO RECALL. MY VAN HAD 56,242 MILES ON IT AT THE TIME.*AK
WHILE DRIVING 55 MPH, A LOUD KNOCKING NOISE WAS HEARD FROM THE REAR. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING DUE TO CORROSION. *AK
WE PURCHASED A 2000 DODGE CARAVAN WITH GOODYEAR REGATTA 2 TIRES ON IT. OVER THE LAST 6 MONTHS WE HAVE HAD 3 BLOW OUTS ON THE HIGHWAY. THE LAST BROKE THE BACK MOLDING OF THE CAR AND BLEW THE GAS CAP OFF. *AK
SERPENTINE BELT SHREDS AND COMES APART. WHILE DRIVING SUDDENLY THERE'S A NOISE LIKE THE BELT IS SLAPPING AROUND UNDER THE HOOD. SERPENTINE BELT WAS REPLACED 3 TIMES .THE FIRST TIME THIS OCCURRED DEALERSHIP INDICATED THAT THE PULLEY TENSIONER SPRING BROKE AND THE PULLEY LOCKED TO THE SIDE, WHICH ALLOWED THE BELT TO RIDE OFF THE SIDE. THE SECOND TIME THIS OCCURRED DEALERSHIP INDICATED THAT THE PULLEY LOCKED UP AND BROKE, ALLOWING THE BELT TO SLIP OFF. THE THIRD TIME IT OCCURRED NO CAUSE WAS GIVEN. CURRENTLY VEHICLE IS AT THE DEALERSHIP HAVING A DIAGNOSTIC TEST PERFORMED BECAUSE THE FAILURE RECURRED. *AK
AIR BAG LIGHT CAME ON INTERMITTENTLY ABOUT THREE WEEKS AGO. TWO DAYS LATER, THE AIR BAG LIGHT WENT ON AND STAYED ON. I THEN NOTICED THAT THE HORN AND THE CRUISE CONTROL DID NOT WORK ON THE STEERING COLUMN, HOWEVER, THE HORN OPERATES WHEN USING THE KEYLESS ENTRY SYSTEM. I CALLED A DODGE DEALERSHIP ON MAY 24, 2004 AND WAS TOLD THAT THE PROBLEM WAS MOST LIKELY A BAD CLOCK SPRING THAT NEEDED REPLACEMENT. THE WORK REQUIRES REMOVAL OF THE STEERING WHEEL. I RESEARCHED THIS CLOCK SPRING PROBLEM ON THE INTERNET AND IT BECAME APPARENT THAT CLOCK SPRING REPLACMENT ON CERTAIN JEEP AND CHRYSLER MODELS IS FAIRLY COMMON. SOME MODELS HAVE BEEN RECALLED BECAUSE OF THE CLOCK SPRING PROBLEM.
POWER STEERING FLUID LEAKED ON THE RACK AND PINION. AS A RESULT, POWER STEERING FAILED. *AK *LA
WHILE DRIVING AT 45 MPH, THE CONSUMER'S VEHICLE WAS TWO CARS BEHIND A STOPPED VEHICLE, MAKING A U TURN. THE FIRST VEHICLE WAS STRUCK IN THE REAR, AND THE SECOND VEHICLE BOUNCED BACK AND COLLIDED WITH THE FRONT OF THE CONSUMER'S VEHICLE. THE CONSUMER AND PASSENGER WERE WEARING SEAT BELTS, BUT THE AIRBAGS DID NOT DEPLOY. ONE PASSENGER SUSTAINED A BRUISED CHEST AND ABDOMEN. *AK THE VEHICLE WAS TOTALED. *SC *JB
DODGE CARAVAN 2000, WE'VE HAD OUR TRANSMISSION FAILED 3 TIMES, AND HAD IT TO DODGE THREE TIMES TO BE FIXED. WITH NO RESULTS ALWAYS SAME PROBLEMS. VAN WITH NOT GO INTO PARK. DRIVE, ETC.. VERY DANGEROUS !! *AK
1. SPALLING OF METAL OFF INNER SURFACE OF BRAKE ROTORS 2. RAPID BRAKE PAD WEAR ON PAD NOT EQUIPPED WITH WEAR SENSOR 3. REPLACEMENT OF PADS AND ROTERS - PARTS ARE AVAILABLE. *AK
WHILE DRIVING, THE CRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE HORN AND CRUISE CONTROL WOULD NOT WORK. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CLOCK SPRING NEEDED REPLACEMENT DUE TO WORN PARTS. *LA
SINCE TRANSMISSION FAILURE OCCURRED EIGHT MONTHS AFTER WARRANTY EXPIRED, DEALERSHIP WOULDN'T COVER THE COST OF REPLACING THE TRANSMISSION. *PH A FAULTY PIN IN THE DIFFERENTIAL UNIT WHERE IN MANUFACTURER IS AWARE OF. THE PIN BROKE AND WENT RIGHT THROUGH THE TRANSMISSION CASE. *LA
WHILE DRIVING 70 MPH CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, DRIVER INFORMED THE MECHANIC THAT WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN. *AK
WHILE DRIVING CONSUMER SMELLED A STRONG GAS ODOR COMING FROM THE VENTS. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
WHILE DRIVING 55 MPH, BOTH FRONTAL AIR BAGS INADVERTENTLY WENT OFF. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL OVER. BOTH PASSENGER WAS NOT HURT. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE DRIVER WILL NOTIFY THE DEALER AND INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. *NM
WHILE DRIVING THE AUTOMATIC TRANSMISSION OUTER CASE RUPTURED AND THE TRANSMISSION BLEW OUT. WHEN THIS OCCURRED THE VAN STALLED WITHOUT WARNING. THE CAUSE OF THE TRANSMISSION FAILURE HAS NOT BEEN DETERMINED. *NM THE DIFFERENTIAL PIN WHICH BROKE AND CAME OUT THROUGH THE CASE. SERVICE DEALER HAVE MADE DIAGNOSTICS AND REPAIRS ON TRANSMISSION ON THE VEHICLE. *LA
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR AN ANALYSIS. THE CONSUMER WAS TOLD THE TRANSAXLE DRIVE PIN HAD SHEARED OFF AND HAD BLOWN COMPLETELY THROUGH THE TRANSMISSION AND THE HOUSING.*AK THE TRANSMISSION AND THE DIFFERENTIAL HAD TO BE REPLACED. *JB
WHILE BACKING OUT OF THE GARAGE BRAKE PEDAL WENT TO THE FLOOR, AND VEHICLE CONTINUED TO ROLL UNTIL IT HIT A BRICK WALL AND STOPPED. VEHICLE WAS TOWED TO THE DEALER, AND DEALER COULD NOT RESOLVE THE PROBLEM.*AK *LA
A CONVERSION TOP WAS PUT ON MY DODGE GRAND CARAVAN. THE TV HAS NEVER BEEN PROPERLY SECURED. WHILE DRIVING, THE TV FLEW OUT OF THE TOP, RIPPING CORDS, SWINGING BACK AND FORTH, WHILE HANGING FROM A CABLE. THE TV JUST BARELY MISSED THE HEAD OF MY CHILD. NO ONE IS TAKING RESPONSIBILITY FOR THIS PROBLEM. SOMEONE COULD HAVE BEEN KILLED. THIS TV WEIGHS ABOUT 10 POUNDS. THE TV BOUNCES AROUND WHILE DRIVING. WHILE BRINGING THIS CAR IN FOR OTHER UNRELATED SERVICE PROBLEMS, I WOULD ALWAYS ASK THEM TO SECURE THE TV. IT WAS SECURED BY VELCRO!. *AK
SRS LIGHT APPEARED ON THE DASHBOARD UNTIL THE VEHICLE WAS TURNED OFF. ALSO, CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
I OWN A DODGE CARAVAN 2000. THE AIRBAG LIGHT CAME ON AND THE HORN STOPPED WORKING. I ASKED THE SERVICE ADVISOR AT KOON'S FORD (FALLS CHURCH, VA 703.241.1000, DEALER CODE 35-44341) IF THIS WAS NORMAL AND THEY SAID THIS WAS THE FIRST CAR THEY HAD SEEN WITH THESE PROBLEMS (CLOCKSPRING). I RESEARCHED THIS ON THE INTERNET AND I FOUND THAT 5% OF ALL 1996~2000 CARAVAN MODELS HAVE HAD THE CLOCKSPRING REPLACED BECAUSE OF THESE PROBLEMS AT THE COST OF THE CONSUMER. I BELIEVE THIS IS A SAFETY ISSUE, THAT THE 1996-2000 DODGE CARAVAN SHOULD BE RECALLED AND THE CLOCKSPRING MECHANISM SHOULD BE REPAIRED FREE OF CHARGE. PLEASE LET ME KNOW IF I CAN PROVIDE FURTHER INFORMATION. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT SAFETY PROBLEM. *JB
CONSUMER STATES THAT WHILE DRIVING DOWN A MAJOR ROAD AT 20 MPH POWER STEERING HOSE SPLIT, LEAKING FLUID ONTO THE HIGHWAY. THE MANUFACTURER WAS INFORMED OF THE PROBLEM, BUT FAILED TO FIX IT.*AK WHEN THE HOSE SPLIT THE VEHICLE'S STEERING BECAME VERY DIFFICULT. THE CONSUMER STATED THAT HE OEM HOSE WAS FLIMSY, THEREFORE HE REPLACED IT WITH AN AFTERMARKET HOSE. *NM
THE CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION. DRIVER'S SEAT BELT FAILED TO RETRACT. AS A RESULT, THE CONSUMER'S HEAD HIT THE STEERING, AND CONSUMER SUSTAINED MILD BRUISES. *AK *SC
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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