FUEL SMELL AND LEAKAGE OF FUEL WAS COMING FROM FUEL INJECTION THROUGH THE MANIFOLD. HAD TAKEN VEHICLE TO DEALER, AND THEY COULD NOT STATE WHAT HAD CAUSED THE LEAKAGE. PLEASE PROVIDE MORE INFORMATION. *AK
1996 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
CONSUMER STATED THAT WHILE DRIVING, THE AIR BAG LIGHT WILL COME ON UNEXPECTELLY WHERE HAD TAKEN VEHICLE TO DEALER, BUT PROBLEM COULD NOT BE FOUND. PLEASE PROVIDE MORE INFORMATION.
WHILE DRIVING ABOUT AT ANY MPH TRANSMISSION COULD DECELERATE WITHOUT PRIOR WARNING. HAD TO DRIVE OFF THE ROAD. DEALER HAD BEEN CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
WHILE DRIVING ABOUT ANY MPH ENGINE SERVICE LIGHT WILL COME ON AND OFF, BUT SOMETIMES WILL STAY ON. HAD TAKEN VEHICLE TO DEALER, AND THE PROBLEM HAD NOT BEEN FIXED YET. PLEASE PROVIDE MORE INFORMATION.*AK
WHILE DRIVING 20 MPH, VEHICLE STALLS AND WANTS TO SHUT DOWN. CONSUMER STATES THIS IS A SAFETY HAZARD.*AK CONSUMER STATES THE VEHICLE STALLS UNDER VERY SPECIFIC CONDITIONS SUCH AS WARM DAYS IN JULY AND AUGUST, NEAR THE END OF A DRIVE OF LEAST ONE HOUR OR WHEN CONSUMER HAS TO SLOW DOWN, AFTER A FEW MINUTES CONSUMER IS ABLE TO RESTART THE VEHICLE.*JB
WHILE DRIVIING VEHICLE GIVES A VERY HARD JERK, TOOK TO DEALER, TRANSMISSION HAS BEEN REPLACED THREE TIMES. PLEASE PROVIDE ANY FURTHER INFORMAITON.*AK
AIR BAG LIGHT IS ALWAYS ON, AT FIRST LIGHT WOULD COME ON AND OFF. ALSO, CRUISE CONTROL WILL NOT WORK. *AK CONSUMER STATES THAT THE HORN IS INOPERATIVE, DEALER STATED CLOCK SPRING NEEDED REPLACED. *JB
AIR BAG INDICATOR LIGHT COMES ON AND OFF WHILE DRIVING. ALSO, HORN BUTTON DOESN'T WORK. *AK
AIRBAG LIGHT ILLUMINATED ON THE DASH, ALSO HORN AND CRIUSE CONTROL ARE INOPERATIVE. DEALER HAS BEEN CONTACTED. *AK *YD
DRIVER'S SIDE SEATBACK COLLAPSED UNEXPECTEDLY. CONSUMER FEELS LUCKY NOT BEING ON A FREEWAY. PLEASE PROVIDE ANY FURTHER INFORMATION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THERE ARE RUSTED OUT HOLES IN LEFT STRUT ROD SUPPORT TOWER WHICH MAY CAUSE VEHICLE TO COLLAPSE TO GROUND, DEALER REPLACED LEFT STRUT TOWER, ALSO EXPERIENCING SIMILAR FAILURE IN THE RIGHT FRONT TOWER. *AK *TT
WHILE DRIVING AIR BAG LIGHT ILLUMINATED. THIS CAUSED CRUISE CONTROL AND HORN TO MALFUNCTION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AIRBAG LIGHT ILLUMINATED, CAUSING CRUISE CONTROL AND HORN TO MALFUNCTION. *AK POSSIBLY A CLOCKSPRING FAILURE. *JB
WHILE TRAVELING AT HIGHWAY SPEED OF 55-60 MPH VEHICLE WAS REAR ENDED AND FORCED INTO A GUARDRAIL, DRIVER'S FRONTAL AIR BAG DID NOT DEPLOY. DEALER WAS NOTIFIED. *AK THE CONSUMER STATED THAT, SHE GOT ANOTHER VAN FROM THE DEALER IN JULY 2001 AND SHE WAS IN ANOTHER ACCIDENT ON NOVEMBER 2001 THAT SAME THING HAPPENED. THE BAG IN THIS VAN DID NOT DEPLOY. *YH
AIRBAG LIGHT ON , HORN DOES NOT WORK AND CRUISE CONTROL DOES NOT WORK. DEALER ACTS AS IF THIS IS A NEW PROBLEM AND HAS NEVER HEARD OF IT.
FUEL TANK DEVELOPED A CRACK. NOTICED LEAK AND HAD IT REPLACED (608.00) BEFORE ANYTHING CAUGHT FIRE.. *AK
TAILLIGHT HOUSING MOLDED CONTACTS FAILED, BRAKE LIGHT FAILS, FIXED PROBLEM BY DRILLING HOLES IN HOUSING AND SOLDERING JUMPER WIRE
WHILE TRAVELING AIR BAG INDICATOR LIGHT WAS FLASHING, AND HORN WAS NOT WORKING. DEALER WAS CONTACTED,AND STATED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK CONSUMER STATED THAT DEALER REFUSED TO PAY FOR THE PART.*JB
RIGHT FRONT STRUT HAS CORRODED. VEHICLE HAS BEEN INSPECTED BY AN INDEPENDENT MECHANIC. PEASE PROVIDE ADDITIONAL INFORMATION. *AK
AIR BAG WARNING LIGHT ILLUMINATED/ HORN AND CRUISE CONTROL INOPERABLE/ SUSPENSION CONTROL ARM WORN OUT, AND WINDSHIELD WIPER PIVOTS AND ARMS WORN OUT. *AK
AIR BAG/HORN AND CRUISE CONTROL WORK INTERMITTENTLY. CONTACTED DEALER, AND DEALER STATED NO RECALL ON VEHICLE. *AK CONSUMER STATES THAT THE AIR BAG, HORN AND CRUISE CONTROL HAVE COMPLETELY FAILED, POSSIBLE CLOCKSPRING FAILURE. *SLC
WHEN VEHICLE IS PARKED TRANSMISSION FLUID WOULD LEAK OUT AND MAKE IT DIFFICULT TO DOWN SHIFT OR UPSHIF. VEHICLE HAD BEEN AT DEALER FOUR TIMES FOR TRANSMISSION FLUID LEAKS. MECHANIC WILL CLEAN AND CHECK LEAKAGE COOLANT HOSE WHICH HAD BEEN REPLACED. PLEASE PROVIDE MORE INFORMATION.*AK
WHILE TRAVELING HEARD A LOUD NOISE AND SAW SMOKE COMING FROM WINDSHIELD. AFTERWARDS, WINDSHIELD CRACKED FROM HEAT. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER WAS TRAVELING ON HIGHWAY AND NOTICED A BURNING SMELL. AIRBAG LIGHT CAME ON DASHBOARD. THERE WAS NO HORN, AND A SMALL FIRE STARTED IN THE BACK OF PANEL. DEALERSHIP WAS AWARE OF PROBLEM. *AK
WHILE DRIVING WINDSHIELD WIPERS WOULD INTERMITTENTLY COME ON BY THEMSELVES. WHEN VEHICLE HAS BEEN TURNED OFF WINDSHIELD WIPERS WERE STILL WORKING. HAD TAKEN VEHICLE TO DEALERSHIP. MECHANIC INDICATED THAT NOTHING WAS FOUND THAT CAUSED THE PROBLEM WITH WINDSHIELD WIPERS. *AK
HEADLIGHTS HAVE A GLARE. LIGHTS ARE DIMMED LIKE A FILM IS OVER THEM. ALSO, IT IS HARD TO SEE AT NIGHT. CONTACT DEALER, AND DEALER STATED THERE WAS NO RECALL. *AK
VEHICLE WAS EXPERIENCING SAME PROBLEM AS MENTIONED IN RECALL 00V268000 FOR A FUEL LEAKAGE. DEALER HAS BEEN CONTACTED FOR THIS PROBLEM, AND INFORMED CONSUMER THAT THIS VEHICLE WAS INCLUDED IN RECALL DUE TO VIN. PLEASE PROVIDE FURTHER DETAILS. *AK
WINDSHIELD WIPERS WILL AUTOMATICALLY TURN ON WHEN SWITCH FOR WINDSHIELD WIPERS IS ON OFF. PROBLEM IS INTERMITTENT. *AK
GAS WAS FLOWING FROM VALVE ALL OVER GROUND UNDER VEHICLE. I WAS ADVISED TO CALL THE FIRE DEPARTMENT BECAUSE THE RISK OF EXPLOSION. I HAD NOT NOTICED THE LEAKING FUEL. A BYSTANDER SAW IT AS I WAS FILLING THE CAR. OTHERWISE, I WOULD HAVE DRIVEN OFF WITHOUT KNOWING. ONE ERRANT CIGARETTE AND MY SON AND I WOULD BE DEAD. THERE IS ALREADY A RECALL FOR THIS PART IN YOUR SYSTEM BUT ONCE AGAIN DODGE SAYS MY CAR'S VIN NUMBER IS NOT IN THEIR DATABASE. YET, MY MINIVAN MEETS ALL THE OTHER VARIABLES FOR THE RECALL. DODGE IS FRAUDELANTLY NOT INPUTTING VIN NUMBERS TO AVOID HAVING TO FIX VEHICLES UNDER THE RECALL.*AK
AIRBAG LIGHT HAD COME ON, AND HORN STOPPED WORKING. VEHICLE NOT TAKEN TO DEALER YET.*AK
IN MIDDLE OF INTERSECTION VEHICLE STOPPED MOVING AND ENGINE WAS STILL RUNNING. NONE OF WARNING INDICATING LIGHTS CAME ON AS VEHICLE HESITATED TO CUT OFF. NO CONTACT HAS BEEN MADE TO DEALER.*AK
SMELL STRONG ORDOR OF GAS, OPENED HOOD, FOUND GAS DRIPPING IN AND FILLING LIP OF VALVE COVER AND OVER FLOWING ON TO THE HOT MANIFOLD, RECALL REFUSE TO FIX, ALL DUE TO A O RING FAILURE IN FUEL RAIL
RECALL 00 V 268 000/FUEL LEAKAGES: VEHICLE LEAKING FUEL FROM FUEL INJECTION RAIL. DELAER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHEN UNDERSIDE OF CAR WAS INSPECTED OIL LEAK NOTICED, MECHANIC THINKS IT IS FROM HEAD GASKET. REPAIR EST. $1,000. *AK
EA-01-007. WHEN MAKING A LEFT OR RIGHT TURN, AIR BAG WARNING LIGHT FLASHES ON AND OFF, AND AT TIMES REMAINS ILLUMINATED. CONSUMER HAS CONTACTED DEALER. *AK DEALER REPLACED THE CLOCK SPRING. *YH
01 007; AIR BAG CLOCKSPRING: AIR BAG LIGHT REMAINS ON WHILE DRIVING, AND HORN/ CRUISE CONTROL ARE NON OPERATIONAL. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK *SLC
IN SECOND FAILURE TRANSMISSION--AND FRONT WHEELS--LOCKED WHEN ACCELERATING FROM A STOP LIGHT (SPEED ABOUT 5MPH) IN THE CENTER OF AN INTERSECTION. *AK
DEALER DIAGNOSED THAT THE CLOCK SPRING HAD FAILED WHICH IN TURN CAUSED THE FAILURE OF AN ELECTRICAL MODULE RESULTING IN DISARMING THE AIR BAG, HORN, AND CRUISE CONTROL. TOTAL COST TO REPAIR WAS $644.14.
CLOCK SPRING FAILURE CAUSES HORN AND CRUISE CONTROL TO STOP WORKING AND LIGHTS AIRBAG LIGHT. THIS IS A SERIOUS SAFETY ISSUE.SAME PROBLEM AS EA01007. MANUFACTURER IS FULLY AWARE OF THE PROBLEM, BUT REFUSES TO COVER THE REPAIR COSTS.*AK
IS THE AIR CONDITION UNIT A RECALL?*AK
PLASTIC FITTING MOLDED TO TANK CRACKED, RESULTING IN LEAKAGE. MANUFACTURER NOTIFIED , VEHICLE WAS INSPECTED AND REPAIRED BY DEALER.*AK ALSO AC BELT WAS REPLACED.*JB
ONGOING PROBLEM WITH ENGINE STALLING WHEN AIR CONDITIONING IS BEING USED. VEHICLE BEEN DEALER SHOP ON SEVERAL OCCASIONS, AND THEY WERE NOT ABLE TO LOCATE CAUSE.*AK
VEHCILE STALLS AND CUTS OFF WHILE GOING DOWN THE ROAD AT ALL TYPES OF SPEED, STEERING IS LOST. ENGINE CAN BE RESTARTED AFTER IT CUTS OFF. DEALER HAS BEEN CONTACTED THREE TIMES FOR THIS PROBLEM, BUT IS UNABLE TO DUPLICATE PROBLEM.*AK *SLC
THE LEFT DRIVESHAFT INTERCONNECTING SHAFT ON MY 1996 CARAVAN SHEARED AT THE OUTER EDGE OF THE DAMPER WEIGHT. I WAS DRIVING WITH MY FAMILY, WAS STOPPED AT A RED LIGHT, AND HEARD AND FELT A LOUD THUMP WHEN I ATTEMPTED TO MOVE THE CAR WHEN THE LIGHT TURNED GREEN. THE CAR WOULD NOT MOVE. I LOOKED UNDER THE CAR AND SAW THAT THE LEFT DRIVESHAFT (AXLE) WAS SHEARED. THE CAR WAS TOWED AND REPAIRED AT A DODGE DEALER. I COULD NOT GET A SATISFACTORY EXPLANATION FROM THE SERVICE DEPARTMENT AS TO WHY THIS HAD HAPPENED. I HAVE KEPT THE DAMAGED PART. THE "TUNED DAMPER WEIGHT" WHICH ENCIRCLES THE "INTERCONNECTING SHAFT" AT ABOUT MIDPOINT ON THE SHAFT HAD RUSTED AND ROTTED OUT (ETCHED) THE CIRCUMFERENCE OF THE SHAFT, WEAKENING THE SHAFT AND CREATING A STRESS FRACTURE POINT WHICH WILL SHEAR UNDER NORMAL STRESS LOADS. THE SHAFT IS 27MM IN DIAMETER WHERE IT IS NOT CORRODED, BUT AT THE CROSS-SECTION WHERE IT SHEARED AT THE OUTER EDGE OF THE RUBBER COVER OF THE DAMPER WEIGHT, THE SHAFT IS CORRODED DOWN TO 21MM, MORE THAN A 22% REDUCTION IN SHAFT DIAMETER! APPARENTLY THE METAL USED IN THE DAMPER WEIGHT IS SUBJECT TO SEVERE RUSTING, AND THE RUBBER COVER AROUND THE WEIGHT TRAPS MOISTURE. NOTE: THE TRIPOD AND CV JOINTS ARE NOT DAMAGED; THE DRIVESHAFT ASSEMBLY IS LITERALLY BROKEN IN HALF. IF THIS HAD HAPPENED WHILE WE WERE IN MOTION WE COULD HAVE BEEN INJURED OR KILLED, PARTICULARILY IF I HAD BEEN DRIVING ON THE HIGHWAY OR MAKING A TURN WITH ONCOMING TRAFFIC. THIS IS A SERIOUS SAFETY ISSUE. BECAUSE IT I
WHILE TRAVELING AT 5MPH ON DIRT ROAD AND WITHOUT ANY INDICATION DRIVER'S AIR BAG DEPLOYED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
IT'S UNFAIR AND FRUSTRATING FOR CONSUMERS LIKE US TO PURCHASE A CAR AND LATER FOUND OUT CONTINUOSLY FULL OF PROBLEMS THAT WE HAVE TO KEEP SPENDING MONEY ON RAPAIRING. CONSUMERS NEED A PLACE TO FILE THIS COMPLAINT AND GET A SOLUTION FOR IT. NO SAFETY DEFEC TMENTIONED. *AK
LEFT DRIVESHAFT INTERCONNECTING SHAFT ON MY 1996 CARAVAN SHEARED AT THE OUTER EDGE OF THE DAMPER WEIGHT. I WAS DRIVING WITH MY FAMILY, WAS STOPPED AT A RED LIGHT, AND HEARD AND FELT A LOUD THUMP WHEN I ATTEMPTED TO MOVE THE CAR WHEN THE LIGHT TURNED GREEN. THE CAR WOULD NOT MOVE. I LOOKED UNDER THE CAR AND SAW THAT THE LEFT DRIVESHAFT (AXLE) WAS SHEARED. THE CAR WAS TOWED AND REPAIRED AT A DODGE DEALER. I COULD NOT GET A SATISFACTORY EXPLANATION FROM THE SERVICE DEPARTMENT AS TO WHY THIS HAD HAPPENED. I HAVE KEPT THE DAMAGED PART. THE "TUNED DAMPER WEIGHT" WHICH ENCIRCLES THE "INTERCONNECTING SHAFT" AT ABOUT MIDPOINT ON THE SHAFT HAD RUSTED AND ROTTED OUT (ETCHED) THE CIRCUMFERENCE OF THE SHAFT, WEAKENING THE SHAFT AND CREATING A STRESS FRACTURE POINT WHICH WILL SHEAR UNDER NORMAL STRESS LOADS. THE SHAFT IS 27MM IN DIAMETER WHERE IT IS NOT CORRODED, BUT AT THE CROSS-SECTION WHERE IT SHEARED AT THE OUTER EDGE OF THE RUBBER COVER OF THE DAMPER WEIGHT, THE SHAFT IS CORRODED DOWN TO 21MM, MORE THAN A 22% REDUCTION IN SHAFT DIAMETER! APPARENTLY THE METAL USED IN THE DAMPER WEIGHT IS SUBJECT TO SEVERE RUSTING, AND THE RUBBER COVER AROUND THE WEIGHT TRAPS MOISTURE. NOTE: THE TRIPOD AND CV JOINTS ARE NOT DAMAGED; THE DRIVESHAFT ASSEMBLY IS LITERALLY BROKEN IN HALF. IF THIS HAD HAPPENED WHILE WE WERE IN MOTION WE COULD HAVE BEEN INJURED OR KILLED, PARTICULARILY IF I HAD BEEN DRIVING ON THEWAY OR MAKING A TURN WITH ONCOMING TRAFFIC. THIS IS A SERIOUS SAFETY ISSUE. BECAUSE IT IS CAUSED
AIR BAG LIGHT ON THE DASHBOARD HAS COME ON AND WILL NOT GO OFF. DEALERSHIP HAS NOT EXAMINED VEHICLE, BUT INFORMED CONSUMER HE WOULD BE RESPONSIBLE FOR ANY REPAIRS TO VEHICLE. *AK CONSUMER STATES HORN ALSO IS INOPERABLE. AIR CONDITIONER EVAPORATOR COIL FAILED. DOOR LOCKS DO NOT GO DOWN AUTOMATICALLY. *SLC
CLOCKSPRING FAILURE - AIRBAG LIGHT ILLUMINATED, HORN INOPERABLE. REPAIRED AT DEALER ~$260. ORIGINAL PART IS AVAILABLE FOR NHTSA USE IF DESIRED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Dodge Caravan → · Every Caravan year → · How the figures are calculated →