SLIDING DOOR LOCKS: DOOR LOCKS STICK AND BREAK.THE DOORS JAM SHUT WHICH MAKES THE DOOR UNABLE TO OPEN. LOCKS HAS BEEN REPLACED THREE TIMES ON THIS VEHICLE. DEALERS DON'T KNOW WHY THIS CONTINUES TO HAPPEN. *AK
1996 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
WHEN REMOVING CHILD OUT OF THE INTEGRAL CHILD SAFETY SEAT THE BELTS WOULD NOT RELEASE, BUT KEPT TIGHTENING UP AND HARNESS WENT UP UNDER THE CHILD'S NECK, ALMOST CHOKING CHILD. STRAPS HAD TO BE CUT WITH KNIFE TO REMOVE CHILD. *AK
CHRYSLER BUILT-IN CSS, THE RETRACTOR IS BUILT TO0 CLOSE, CAUSING THE CHILD'S HAIR TO GET CAUGHT IN THE RETRACTOR AND LARGE AMOUNT OF HAIR FELL OFF. *AK
AIR CONDITIONER PUMP FAILED.
VEHICLE MAKES POUNDING NOISE WHILE STARTING.
REVERSE LIGHT SWITCH FAILED.
WHILE FILLING GAS TANK FLAMES CAME OUT, CAUSING FIRE.
UNSPECIFIED.
#EA97-002, WHEN ADDING GAS THERE IS A BAD GAS SMELL, TOOK TO DEALER WHO REPLACED THE PLASTIC GAS TANK AND STARTED AGAIN TO SMELL THE FUMES . *AK
ALL FUEL LEAKED OUT OF FUEL TANK WHILE DRIVING VEHICLE AND THE FUEL TANK WAS REPLACED BECAUSE OF WARPING IN THE FALL OF 96. ON 2/9/96 A CLIP ON THE FUEL LINE HAD TO BE REPLACED BECAUSE FUEL WAS LEAKING AGAIN. *AK
WHILE IN DRIVE EXPERIENCED TRANSMISSION MALFUNCTION, VEHICLE ROLLED BACKWARDS UPON REMOVING FOOT FROM BRAKE PEDAL, ALSO, WHENEVER ON SLIGHT INCLINE. *AK
TIMING BELT FAILED.
REAR BRAKE SHOES LOCK UP.
PARKING BRAKE FAILED.
SLIDING DOOR DOES NOT STAY IN ALIGNMENT, DOOR STICKS, SOMETIMES NOT OPENING, DEALER REALIGNED DOOR, DOES NOT STAY. *AK
CONSUMER WAS DRIVING 50 TO 55 MPH AND THE TRANSMISSION LOCKED UP, CAUSING THE VEHICLE TO STOP INSTANTLY AND THE OCCUPANT WAS PUSHED IN THE THE WINDSHIELD. ALSO ABS BRAKES PULSATED UNDER HEAVIER BRAKING APPLICATIONS/CHILD SAFETY SEAT LOCKED UP, AND IT WAS NEARLY IMPOSSIBLE TO GET 2-YEAR OLD OUT/HEATER HOSE DEVELOPED A HOLE AND LEAKED/REPLACED POWER WINDOW FUSE, AND DRIVESHAFT BROKE, VEHICLE LOST CONTROL, DRIVER SUSTAINED INJURIES. *AK
CRUISE CONTROL FAILURE.
OWNER STATES THAT SHE HAS AN ELECTRICAL PROBLEMS WITH HER VEHICLE WHICH CAUSES IT TO STALL, DEALER CANNOT LOCATE THE PROBLEM. *AK
EA96-025 ACTIVE, SLIDING DOOR LATCH WILL NOT CLOSE PROPERLY. *AK
SLIDING DOOR DOESN'T LATCH, HAD TO DRIVE WITH THE SLIDING DOOR OPEN BECAUSE THE DOOR WILL NOT LATCH. *AK
OWNER STATES WHILE DRIVNG VEHICLE CRASHED INTO A SNOW BANK AT 5MPH, CAUSING FRONT BUMPER DAMAGE, OWNER QUESTIONS THE SAFETY OF THIS VEHICLE IN AN IMPACT. *AK
FUEL TANK LEAKED WHILE IT WAS FILLED TO CAPACITY/REPLACED FOR THE SECOND TIME WITH A NEW TANK.
WAS DRIVING ON HIGHWAY AND HIT SOMETHING WHICH PUNCTURED THE FUEL TANK, CONSUMER THINKS THAT THERE SHOULD HAVE BEEN A SHIELD. *AK
PE96-051, FUEL LEAK , IN FOR REPAIR, LEAKING FROM FAULTY TANK SEAL, WILL PROVIDE REPAIR BILL. *AK
ANTILOCK BRAKES FAILED EIGHT TIMES, CAUSING VAN TO SLIDE.
FAILURE OF THE SEAT BELT BUCKLE, THE SEAT BELT COMES UNLATCHED FROM THE BUCKLE, CONSUMER NOTICED THAT THE BELT CLICKS IT IS ENGAGED.. CONSUMER CONTACTED THE DEALER AND THE DEALER STATED IT WAS NORMAL OPERATION. *AK
THE SLIDING DOORS FAIL TO CLOSE UNLESS THEY ARE PULLED FROM AN ANGLE.
WHEN DRIVING ON A LONG DISTANCE TRIP THE TRUCK STALLS, TOOK TO DEALER CAN'T FIND PROBLEM . *AK
WAS DRIVING AND LOST CONTROL OF THE STEERING ( NO POWER STEERING), RESULTING IN AN ACCIDENT. *AK
FUEL TANK SHIFTS AND MAKES LOUD NOISE WHENEVER STEPPING ON GAS PEDAL, CAN SMELL STRONG FUEL ODOR, FUEL TANK LEAKS FROM TOP OF TANK AND FUEL RAIL, DEALER REPLACED TANK AND SEALS 2 TIMES, STILL HAVE LEAKAGE.
FUEL TANK ASSEMBLY, WHEN DRIVING FUEL TANK MAKES A LOUD NOISE, IN FOR REPAIRS, PUT A PIECE OF INSULTATION BETWEEN THE TANK, IN FOR REPAIR, VEHCILE CONTINUE TO HAVE THE SAME PROBLEM. *AK
THE GAS TANK WAS REPLACED BECAUSE THERE WAS A LEAKAGE COMING FROM THE GAS TANK. PLEASE DESCRIBE PROBLEM. *AK
WHEN DRIVING STEERING WHEEL IS TILTED, CANNOT SHIFT LEVER TO ANY POSITION, NEEDS TO PULL OFF ROAD & TURN VEHICLE OFF & THEN RESTART VEHICLE. MUST HAVE STEERING WHEEL UP TO SHIFT BUT NOT DOWN. TAKEN TO DEALERSHIP FEW TIMES. *AK
HEATER EXCHANGE BLOWER SWITCH, HAS NO CONTROL TO ADJUST HOT OR COLD , NOT A NORMAL POSITION, OWNER' S MANUAL STATES THAT THE VEHICLE COMES WITH A SWITCH TO ADJUST.
OWNER STATES THAT THERE WAS A SHORT IN IS FUEL PUMP WHICH RESULTED IN HIS VEHICLE CATCHING FIRE. *AK
THE REAR SHOES & WHEEL CYLINDERS WERE REPLACED DUE TO NOISE. *YC
ON TWO OCCASIONS WHEN DRIVING THE SLIDING DOOR CAME OPEN, CONSUMER HAD CHILDREN IN THE VEHICLE. *AK
OWNER STATES THAT HIS SLIDING DOOR CANNOT BE OPENED FROM OUTSIDE, HE NOTES THAT IT MUST BE OPENED FROM INSIDE, THAT IN THE EVENT OF AN EMERGENCY HE MAY NOT BE ABLE TO OPEN DOOR. *AK
EA96-025 ACTIVE, SLIDING DOOR LATCH FAILURE, IN FOR REPAIR, REPLACED LINER INSIDE RECEPTICAL. *AK
EXPERIENCING SLIDING DOOR ASSEMBLY LATCH AN LOCK FAILURE, WHEN SHUT, DOOR BOUNCES BACK OPEN, DOOR WON'T CLOSE, LATCH MECHANISM IS INOPERATIVE.
SLIDING DOOR LATCH FAILURE WHILE DRIVING VEHICLE, THE DOOR WAS LOCKED, AT SPEED OF 55MPH, THE DOOR CAME OPEN. *AK
GAS TANK WEAK AT STRAPS.
ONLY INDICATION THAT SHOWS CRUISE CONTROL ENGAGED IS A TINY GREEN LED IS IMPOSSIBLE TO SEE IN NORMAL DAYLIGHT, DANGEROUS DESIGN.
WINDOW DESIGN CAUSES DRIVER'S FACE TO COME CLOSE TO AIRBAG WHEN ROLLING THE WINDOW UP/DOWN.
VEHICLE SURGES WHEN AIR CONDITIONER IS ENGAGED.
CHRYSLER INTEGRATED CHILD SAFETY SEAT PLASTIC HARNESS RETAINER CLIP IS MISSING. *AK
WINDSHIELD WIPERS INTERMITTENTLY WORKED, THE RELAY WAS REPLACED 3 TIMES. NOW THE WIPERS COME ON BY THEMSELFS. *AK
WHILE THE VEHICLE WAS PARKED IN THE OFF POSITION. A FIRE TOOK PLACE ON THE PASSENGER SIDE, BURNING THE WHOLE VEHICLE.
DRIVER CANNOT OPEN WINDOW WITHOUT HIS FACE BEING APPROXIMATELY FOUR INCHES FROM THE AIRBAG, DEPENDING ON SIT AND WHEEL POSITIONS, IF AN ACCIDENT OCCURS COULD CAUSE SERIOUS INJURIES TO OPERATOR'S NECK. *AK CONSUMER STATES BUMPERS ON VEHICLE ARE MADE OF THIS USELESS PLASTIC.*JB
FAILURE ON THE AUTOMATIC TRANSMISSION, WHEN SHIFTING THE VEHICLE FROM PARK TO REVERSE THE TRANSMISSION MAKES A LOUD SOUND, CONSUMER ALSO SMELLED A VERY BAD ODOR/FUMES IN THE VEHICLE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Dodge Caravan → · Every Caravan year → · How the figures are calculated →