Page 19 of 29 · complaints 901–950 of 1,403

1996 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Jun 30, 1999VA

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 30, 1999VA

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Jun 29, 1999MN

GAS GAUGE INSIDE FUEL TANK FAILED, REPLACEMENT FAILED ALSO. MJS

Vehicle Speed ControlCrash
Filed Jun 22, 1999NJ

WAS BRAKING VEHICLE TO STOP WHEN IT SUDDENLY ACCELERATED INTO A FIELD. TOOK VEHICLE TO DEALER FOR REPAIRS. PICKED VEHICLE UP. WENT TO CHURCH & VEHICLE ACCELERATED, AGAIN. VEHICLE'S ENGINE WAS RACING WHEN TOW TRUCK DRIVER TURNED VEHICLE ON. *AK

Steering › Gear Box (other Than Rack and Pinion)Crash
Filed Jun 21, 1999CA

I HAVE TAKEN THE VEHICLE TO THREE DIFFERENT DEALERS WITH COMPLAINTS ABOUT THE FRONT END, THE RUBBING & CLUNKING NOISE WHEN MAKING TURNS, THE STEERING WHEEL SHIMMY AND TRANSMISSION PROBLEMS (IE. APPLYING BRAKE AND TRANS NOT BACKING DOWN, VEHICLE LURCHES).

Engine and Engine Cooling › Engine
Filed Jun 18, 1999NJ

HEAD GASKET IS LEAKING ANTI-FREEZE CAUSING A POTENTIAL SAFETY HAZARD. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jun 18, 1999MI

SLIDING DOOR BECAME INOPERABLE DUE TO FAULTY LATCH AND LINKAGES. MJS

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic ConvertorFire
Filed Jun 17, 1999MI

CATALYTIC CONVERTER OVERHEATED, CAUSING THE WIRES TO MELT, SHORT OUT AND EVENTUALY CATCH 0N FIRE. DEALER HAS BEEN CONTACTED. *AK CONSUMER ADDS VEHICLE SMELLED OF FUEL FROM DAY VEHICLE WAS PURCHASED. THE BRAKES FAIL CONSTANTLY. LEAKY O-RINGS CAUSED FIRE. *TT

Electrical System
Filed Jun 17, 1999OH

WHILE DRIVING ENTIRE ELECTRICAL SYSTEM MALFUNCTIONED, BUT VEHICLE CONTINUED TO OPERATE WITH NO ELECTRIC COMPONENTS WORKING. DEALER HAS BEEN CONTACTED REPLACED TRANSMISSION, STABILIZER SOCKETS, BRAKES AND BATTERY, LATCHES ON DOORS, HATCH REPLACED SEVERAL TIMES. AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 15, 1999TN

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 14, 1999VA

SEAL AT THE TOP OF THE GAS TANK FAILED, CAUSING LEAKAGE. ALSO ON ANOTHER OCCASION A CLIP AT THE FUEL FILTER BROKE, DISCONNECTING THE GAS LINE, CAUSING VEHICLE TO EXPERIENCE FAILURE. *YC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jun 8, 1999NY

OUR 2 1/2 YEAR OLD SON WAS ABLE TO PUT THE CAR IN DRIVE WITHOUT PRESSING ON BRAKE PEDAL, CAUSING THE CAR TO MOVE FORWARD AND CRASH INTO A TELEPHONE POLE. *AK

Exterior Lighting › Headlights › Switch
Filed Jun 6, 1999AL

LIGHT SWITCH SMOKED AT START-UP.DEALER REPLACED SWITCH AND CLAIMED IT WAS NOT A FIRE HAZARD. I CONTACTED CHRYSLER C/S WHO ALSO CLAIMED NOT A FIRE HAZARD,BUT I TOOK SWITCH APART AND CAN SEE WHERE A PRINTED CIRCUIT BOARD IS HEAVILY BLACKENED. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed May 26, 1999PA

SERPENTINE BELT TENSIONER SPRING SHEARED OFF VEHICLE , RESULTING IN LOSS OF CONTROL. DEALER HAS REPLACED THE SERPENTINE BELT. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed May 20, 1999TX

A HOLE HAS DEVELOPED IN THE GAS TANK, WHERE THE FILLER TUBE CONNECTS INTO THE TANK, WHICH CAUSES FUEL LEAKAGE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 12, 1999MA

WHILE DRIVING 30 MPH OR ABOVE THE VEHICLE COMPLETELY SHUTS DOWN WITHOT WARNING. DEALER CANNOT IDENITFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

Air Bags
Filed May 12, 1999MA

WHILE DRIVING THE AIR BAG LIGHT CAME ON ON THE DASHBOARD OF MY DODGE CARAVAN..I CALLED DEALER AND THEY ASKED ME TO BRING IN RIGHT AWAY. I MADE APPOINTMENT FOR THE VERY NEXT MORNING AND DROPPED OFF EARLY AT APPROX. 6:45.MY WIFE WAS CONTACTED AT 7:30AM AND INFORMED IT NEEDED SOME PART, AND THE APROXIMATEPRICE 200.00 OR MORE AND THAT WHEN THEY GET INSIDE THE STEERING COLUMN THERE COULD BE OTHER PROBLEMS. I ASKED WHY I WAS HAVING THIS PROBLEM. AS FAR AS I AM CONCERNED I SHOULD NOT HAVE TO WORRY ABOUT AN AIRBAG ONLY IN CASE OF ACCIDENT. I BELIEVE IT IS NOT MY FAULT THAT IT IS SOMETHING WRONG WITH THE CARAVAN. BUT THEY SAID I WAS RESPONSIBLE FOR THE PAYMENT. I TOLD THEM NOT TO TOUCH IT THAT I WANTED TO CONTACT CHRYSLER WHICH I DID, AND WAS TOLD TO SHOP AROUND TO OTHER DEALERS FOR CHEAPER PRICE. I HAVE TWO CHILDREN AND I BELIEVE NO AIRBAGS IN MY MINIVAN. I AM NOT HAPPY HOW THEY HAVE TREATED ME AND FEEL THAT CHRYSLER SHOULD BE RESPONSIBLE..ANY INFORMATION THAT YOU COULD PROVIDE ME WOULD BE GREATLY APPRECIATED..THANK YOU..DAN OR DENISE MCGUIGGAN.. *AK

Power Train › Automatic Transmission
Filed May 11, 1999OK

WHEN THE VEHICLE IS PUT IN REVERSE VEHICLE WILL ROLL FORWARD FOR ABOUT SIX INCHES AND WILL COMPLETLY STOP AFTER THAT. WHEN VEHICLE IS IN NEUTRAL, VEHICLE WILL NOT MOVE AT ALL. DELAER HAS INSPECTED THE VEHICLE. MANUFACTURER HAS BEEN NOTIFIED. *AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed May 10, 1999VA

BRAKE HOSE LINES FAILED. NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 10, 1999VA

BRAKE ROTORS AND CYLINDERS FAILED.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed May 7, 1999AL

DESIGN OF VEHICLES INTERLOCK SYSTEM MADE 2 YEAR OLD CHILD ABLE TO INSRT KET, START CAR, PUT IT INTO GEAR RESULTIN INN THE CAR RUNNING INTO HOUSE. NLM

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Apr 30, 1999GA

RECALL REMDEY DID NOT CORRECT THE PROBLEM FOR THE FUEL TANK ROLLOVER VALVE IS ALLOWING FUEL TO PASS INTO THE VAPOR CANISTER. RECALL 95V236000. PLEASE GIVE ANY FURTHER DETAILS. *AK

Child Seat › Tether › Strap/Webbing
Filed Apr 30, 1999VA

HARNESS CLIPS FOR BUILT-IN CSS FAILED TO KEEP STRAPS TOGETHER. THE CLIPS WOULD FALL OFF OR SLIDE UP OR DOWN ON THE CHILD'S CHEST. CHILD CAN GET OUT OF STRAPS EASILY. *AK

Power Train › Automatic Transmission
Filed Apr 28, 1999IN

REVERSE IS OUT ON THE TRANSMISSION IT WON'T GO IN REVERSE, CONTACTED MANFACTUER, THEY SAID OUT OFF WARRANTY, TOO BAD, I THINK FOR A VEHICLE THAT IS ONLY 3 YEARS OLD FOR THE TRANSMISSION TO GO OUT THERE IS SOME KIND OF DEFECT. THIS NEEDS TO BE CHECKED OUT . I OWN A $14,000.00 VEHICLE THAT I CAN'T EVEN DRIVE. IT IS GOING TO COST ME $1,000.00 TO GET THIS THING FIXED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 20, 1999VA

VEHICLE HAS A MANUFACTURER'S DEFECT IN THE BRAKE LINE HOSE WHICH CORRODED THE CALIPERS AND AFFECTED THE ROTORS AND BRAKES FROM CORROSION. DEALER NOT AWARE OF THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

Structure › Body › Door
Filed Apr 15, 1999VA

DOOR LOCK INOPERABLE. YH

Electrical System › Ignition › Module
Filed Apr 7, 1999VA

4 TRIPS TO DEALER TO CORREC. -NOW IT NEEDS BODY COMPUTER. *AK

Power Train › Automatic Transmission
Filed Apr 7, 1999PA

I PURCHASED THIS NEW VEHICLE 3/99. I DON'T FEEL IT IS FAIR TO PAY SO MUCH FOR A NEW CAR ONLY TO HAVE SUCH A MAJOR COMPONENT BREAK AFTER 3 YEARS. IN 2/99 I TOOK THE CR TO THE DEALERS FOR THE ANNUAL INSPECTION, AND WAS TOLD IT NEEDED $2,000.00 IN REPAIRS. ONE OF THE REPAIRS WAS TO SERVICE THE TRANSMISSION BECAUSE IT STARTED TO JUMP WHEN PUT IN REVERSE. I TOOK THE CAR TO ANOTHER MECHANIC WHOM I PAID $1,400.00 FOR THE WORK. A FEW WEEKS LATER, WE WERE TAKING A 150 MILE TRIP ONE WAY TO TAKE MY NEPHEW BACK TO SCHOOL. WE GOT THERE AND 50MILES INTO THE RETURN TRIP I WAS ON THE PA TURNPIKE WHEN I HEARD WHAT I THOUGHT WAS A SIREN. WE LOOKED AROUND AND SAW NO FLASHING LIGHTS. WE STARTED UP AN INCLINE AND THE CAR STARTED TO SLOW DOWN. AS IT DID, THE SOUND OF THE SIREN ALSO STARTED TO DEMINISH AND I REALIZED THAT THE SIREN WE HEARD WAS COMING FROM MY CAR. WE WERE 100 MILES AWAY FROM HOME AND HAD TO HAVE THE CAR TOWED BACK TO PHILADELPHIA. IT WAS TAKEN BACK TO THE MECHANIC WHO I PAID FOR THE REPAIRS, AND AFTER HE HAD TIME TO CHECK THE PROBLEM OUT, I WAS TOLD I NEEDED A NEW TRANSMISSION WHICH WOULD COST ME $1,200.00. I AM CURRENTLY WITHOUT A CAR, AND STILL OWE $10,000.00 ON THIS VEHICLE. I DO NOT SEE THE JUSTICE IN HAVING TO PAY FOR A BRAND NEW CAR, ONLY TO HAVE SUCH A MAJOR COMPONENT GIVE AFTER ONLY 3 YEARS ON THE ROAD. FOR THAT, I WOULD HAVE TAKEN MY CHANCES WITH A USED CAR. MY MECHANIC INFORMS ME THAT HE HAS SEEN NUMEROUS DODGE VEHICLES COME INTO HIS SHOP WITH TRANSMISSION PROBLEMS. HE TO

Fuel System, Gasoline › Storage › Tank AssemblyFire
Filed Apr 5, 1999TN

WHEN SON WAS FUELING THE VAN, HE PULLED NOZZLE OUT OF THE FUELTANK WHILE THE FUEL PUMP WAS STILL RUNNING. THIS CAUSED THE BACK END OF THE VAN TO CATCH ON FIRE AND BURN UP. OWNER NOT SURE IF THE VAN WILL BE TOTALLED. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 4, 1999MA

FUEL PUMP MODULE FAILED PRIOR TO RECALL NOTICE CAUSING THE VEHILE TO STALL WHILE DRIVING. NLM

Power Train › Driveline › Differential Unit
Filed Apr 3, 1999IL

DIFFERENTIAL BLEW UP . PIN BLEW THROUGH THE TRANSMISSION INTO SPIDER GEARS - LEFT TWO HOLES THE SIZE OF A FIST IN THE CASE.PIN BROKE INTO THREE PIECES - MECHANIC FOUND PIECES IN TRANSMISSION.

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 31, 1999FL

WHEN COMING TO A STOP AFTER DRIVING ON THE HIGHWAY, THE CAR STALLS. IT REMAINS STALLED FOR APROXIMATELY 5 MINUTES THEN RESTARTS. THIS INTERMITTENTLY OCCURS. DEALER STATES HE HAS NEVER HEARD OF THIS BEFORE BUT IT SEEMS TO HAVE BEEN REPORTED BEFORE. COULD BE REARENDED WHILE STALLED POSING A POTENTIAL HAZZARD. *AK

Engine and Engine Cooling › Engine
Filed Mar 31, 1999FL

INTERMITTENT OVERHEATING CAUSED BY FAULTY VALVE. DEALER WAS CONTACTED BUT STATED HE HADN'T HEARD OF THE PROBLEM. FIXED AT OTHER LOCATION. COULD (AND ALMOST DID) CAUSE FIRE IN ENGINE. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 26, 1999CO

BOTH BACK DOOR LATCHES BROKE AND NEEDED REPLACING WITHIN A 1 MONTH PERIOD. *AK

Power Train › Automatic Transmission
Filed Mar 25, 1999PA

TRANSMISSION GAVE OUT WITH OUT WARNING. *AK

Steering › Hydraulic Power Assist › Pump
Filed Mar 24, 1999NY

POWER STEERING PUMP PULLEY BROKE, CAUSING VEHICLE TO LOSE STEERING CONTROL . THIS COULD HAVE CAUSED AN ACCIDENT. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 24, 1999NC

WE PURCHASED VEHICLES THROUGH STATE BID PROCESS. I SENT E-MAIL TO ALL 100 COUNTIES IN NORTH CAROLINA.A VERY HIGH PERCENTAGE OF FUEL PUMPS ARE FAILING AT 20 K - 40K MILES. I WILL ASK THE OTHER COUNTY DIRECTORS TO ALSO SEND THEIR COMMENTS. I HAVE REPLACED 4 FUEL PUMPS THIS YEAR AT A COST OF 500. PER REPLACEMENT. *AK

SeatsCrash
Filed Mar 22, 1999MA

THE TWO REAR CAPTAIN'S CHAIRS ARE LOOSE AS A RESULT OF A 35 MPH ACCIDENT WHICH COULD HAVE INJURED THE OCCUPANTS. PLEASE PROVIDE FURTHER INFORMATION. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 17, 1999VA

LEFT REAR SLIDING DOOR OPEN BY ITSELF INTERMITTENTLY WHILE DRIVING.

Child Seat
Filed Mar 16, 1999MI

INTEGRATED CHILD SAFETY SEATS AND STRAPS/HARNESS TANGLE CAUSING RELEASE PROBLEMS.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 13, 1999NJ

THE AUTOMATIC DOOR LOCKS ON BOTH REAR SLIDING DOORS FAILED TWO TIMES EACH. THREE TIMES THEY FAILED IN THE UNLOCKED POSITION AND VAN COULD NOT BE SECURED - A MAJOR SAFETY HAZARD SINCE THE DOORS COULD NOT BE MANUALLY LOCKED (E.G., THEFT). OTHER FAILED IN THE LOCKED POSITION AND COULD NOT BE MANUALLY UNLOCKED. WHEN FIXED BY DEALER, DEALER NOTED THAT THIS IS A COMMON PROBLEM. RECOMMEND REQUIRING RECALL. FYI - I AM A SAFETY ENGINEER FOR THE US ARMY.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 9, 1999IL

DRIVER'S SIDE SLIDING DOOR CONTINUES TO COME OFF AND DOOR LOCK CONTINUES TO BE FAULTY. WILL UNLOCK AT TIMES AND NOT LATCH OR CLOSE CORRECTLY. DEALER CONTACTED, AND REPAIRWORK ATTEMPTED APPROXIMATELY FIVE TIMES. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

Power Train › Manual TransmissionCrash
Filed Mar 8, 1999TX

THE VEHICLE WAS PARKED IN A PARKING LOT AND ANOTHER VEHICLE SLIGHTLY BUMPED THE CARAVAN, WHICH CAUSED THE VEHICLE TO ROLL BACK 3 CAR LENGTHS, RESULTING IN DAMAGES, AND MAY HAVE CAUSED INJURIES. MANUFACTURER NOT NOTIFIED AS OF YET. *AK

Air Bags
Filed Mar 8, 1999MS

ON OR ABOUT FEBRUARY OF 1999, THE AIRBAG LIGHT STARTING BLINKING ON AND OFF, AND I THOUGHT IT WAS POSSIBLY A BLOWN FUSE. DURING THE MONTH OF FEBRUARY I TOOK THE VAN IN FOR SERVICE AND WHILE THERE IN INFORMED THE SERVED MANAGER THAT THE AIRBAG LIGHT HAD BEGUN TO BLINK AND I THOUGHT MAYBE A FUSE HAD BLOWN. HE AGREED TO HAVE IT CHECKED ALONG WITH THE OTHER REPAIRS I HAD REQUESTED. ONE REPAIR BEING THE SQUEALING BRAKES I HAD REPAIRED IN OCTOBER OF 98. THE SERVICE MANAGER ASSURED ME THE BRAKES WERE FINE, AND THAT THOSE KIND OF BRAKES WILL OFTEN SQUEAL. AFTER THAT HE INFORMED ME THAT IN ORDER TO SOLVE THE AIRBAG PROBLEM I WOULD HAVE TO PAY THEM AN ADDITIONAL $800.00, BECAUSE THE AIRBAG WAS NO GOOD. AND I TOLD THE SERVICE MANAGER THAT THE AIRBAG HAD NEVER BEFORE DEPLOYED. HOW COULD IT NOT BE ANY GOOD? I ASKED THE SERVICE MANAGER. HE THEN TOLD ME IT WAS A MANUFACTURES DEFECT. BUT BECAUSE I HAD GONE OVER THE 36000 MILE LIMIT, THEN I HAD TO PAY THE FULL COST. I THEN CALL THE CHYSYLER COOPERATION, AND INFORMED THEM OF THIS SITUATION, THEY ALSO TOLD ME THAT I WOULD HAVE TO PAY, BUT THEY WOULD PAY A PORTION WHICH I FEEL WAS NOT FAIR, BECAUSE THE AIRBAG WAS INSTALLED MALFUNCTIONED/NOT WORKING IN THE FIRST PLACE. THE VAN IN QUESTION IS THE ONLY MEANS OF TRANSPORTATION I HAVE FOR MY FAMILY. BY GOD'S GRACE WE HAVE NOT HAD AN ACCIDENT TO FIND OUT THAT THE AIRBAGS WON'T WORK. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. C. FRAZIER/MOTHER/COMSUMER

Power Train › Automatic Transmission
Filed Mar 3, 1999IL

TRANSMISSION CATASTROPHICALLY FAILED, PARTS PENETRATED THE CAST IRON CASING, DESTROYING IT.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 1, 1999WI

THE VEHICLE HAS DIED FOUR TIMES AT HIGWAY SPEED LEAVING THE VEHICLE WITHOUT STEERINGAND BRAKES. THE DEALER IS UNABLE TO REPRODUCE THE DEFECT AND GUESSES THAT THE VEHICLE HAS A PROBLEM WITH THE FUEL PUMP. THE PROBLEM STARTED AT 38K OR RIGHT OUT OF THE WARRANTY AND THEY DO NOT KNOW WHAT HAS CAUSED IT. I HAVE A TWO YEAR OLD BOY AND HAVE HAD HIM WITH ME WHEN IT BROKE DOWN INTHE THE WINTER. CHRYSLER SAYS THEIR RECORDS ARE PROPRIETARY AND WILL NOT TELL ME IF THEY HAVE HAD PROBLEMS WITH THEIR FUEL PUMPS.

Seat Belts › Front › Anchorage
Filed Feb 19, 1999NY

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Engine and Engine Cooling › Engine
Filed Feb 16, 1999FL

ENGINE GALLEY PLUGS ARE LEAKING FUEL WHICH COULD RESULT IN A FIRE,CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 9, 1999MD

INTERMITTENT FAILURE OF ABS HYDRAULIC SYSTEM...FAILS TO PASS SELF-DIAGNOSTICS AND DISABLES ABS.FAILURE MODE CLEARS AFTER 2-3 RESTARTS. *AK

Child Seat
Filed Feb 9, 1999NV

BUILT IN CHILD RESTRAINT FAILED LOCKING UP ON CHILD, CONSUMER HAD TO CUT TO REMOVE CHILD, INFORMED THAT RESTRAINT WAS RECALLED PRIOR TO INCIDENT, HOWEVER NOT NOTIFIED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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