Page 12 of 29 · complaints 551–600 of 1,403

1996 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Mar 21, 2001OH

THERE IS A FUEL SMELL INSIDE OF VEHICLE. SHE TOOK IT TO DEALERSHIP, AND MECHANIC TOLD HER THAT ROLLOVER VALVE IN FUEL TANK HAS A PROBLEM AND IT NEEDS IT TO BE REPLACED. *AK

Air Bags
Filed Mar 21, 2001IN

WHILE DRIVING AIRBAG LIGHT WOULD COME ON AND HORN STOPPED WORKING. CONSUMER FELT THIS MAY BE A PROBLEM WITH CLOCK SPRING. *AK DEALER REPLACED CLOCK SPRING. *SLC

Electrical System › Horn
Filed Mar 21, 2001TX

AIRBAG LIGHT STAYS ON DASHBOARD CONTINOUSLY, AND HORN/ CRUISE CONTROL DOESN'T WORK. DEALERSHIP IS AWARE OF PROBLEM.*AK

Air Bags
Filed Mar 21, 2001GA

ON THE AIR COND. WE LOSE FREON EVERY YEAR AFTER WE RUN THE HEATER DURING THE WINTER. HAVE HAD IT CHECKED AND CAN'T FIND A PROBLEM, BUT YET HOT AIR COME OUT WHEN WE RUN AIR COND. UNTIL WE HAVE MORE FREON PUT IN. AIR BAG LIGHTS STAYS ON ALL THE TIME. WAS TOLD IT IS THE SPRING, BUT YET THEY SAY IT WILL NOT AFFECT THE AIR BAG, BUT YET NOW THE CRUISE CONTROL STOPPED WORKING AND WAS TOLD THAT IT WAS RELATED TO AIR BAG SPRING BUT THE CRUISE CONTROLL STOPPED WORKING ABOUT 1 1/2 YEARS LATER AFTER AIRBAG LIGHT STARTED COMING ON AND STAYING ON.*AK

Air Bags
Filed Mar 21, 2001CA

I SAW AN ARTICLE IN THE PAPER THAT SAID THIS WAS RELATED TO THE CLOCKSPRING ASSEMBLY. I WAS PREPARING TO HAVE IT FIXED WHEN I SAW THE ARTICLE ABOUT YOUR INVESTIGATION AND PLAN TO CONTACT THE LOCAL DEALER TO SEE IF THEY WILL REPAIR FOR FREE. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Mar 20, 2001GA

WHILE TRAVELING AND WITHOUT ANY INDICATION AIR BAG INDICATOR/HORN, AND DASHBOARD WENT OUT. PLEASE PROVIDE FURTHER INFORMATION.*AK

Air Bags
Filed Mar 20, 2001IN

HORN AND CRUISE CONTROL DO NOT WORK. ALSO, AIR BAG LIGHT STAYS ILLUMINATED ON DASH PANEL WHILE DRIVING. DEALER HAS NOT BEEN CONTACTED. *AK

Air Bags
Filed Mar 20, 2001GA

EA-010-007- CONSUMER HAS NOTICED AIR BAG LIGHT ILLUMINATED ON T DASHBOARD. ALSO, HORN WAS INOPERABLE/ WINDSHIELD WIPERS WORKED INTERMITTENTLY, AND CURISE CONTROL WAS INOPERABLE. CONSUMER HAS CONTACTED T DEALER, DEALER NOTED SPRING WITHIN STEERING WHEEL NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Air Bags
Filed Mar 20, 2001NY

AIRBAG LIGHT WOULD STAY ON. DEALER HAD ADVISED THAT CLOCK SPRING WOULD HAVE TO BE REPLACED. VEHICLE HAS NOT BEEN REPAIRED. MANUFACTURER DOES NOT HAVE ANY PARTS IN STOCK. AT THIS TIME CONSUMER IS UNABLE TO DRIVE VEHICLE. *AK

Air BagsCrash1 injured
Filed Mar 20, 2001PA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Electrical System › Horn
Filed Mar 20, 2001NJ

AIR BAG LIGHT WON'T GO OUT, HORN DOESN'T WORK. DELAYED ACTION BECAUSE OF EXPENSE. OIL LEAK: IGNORED BECAUSE I THOUGHT IT WAS USUAL VALVE COVER LEAK. NOW LOSES ABOUT A QUART OF OIL A DAY. DEALER DETERMINED IT WAS HEAD GASKET. TOTAL COST TO BE ABOUT $1500.00. FAILURE DATES APPROXIMATE.

Power Train › Automatic Transmission
Filed Mar 20, 2001PA

TRANSMISSION SLOWS DOWN IF YOU ACCELERATE TO QUICKLY, ALSO JERKS AND ENGINE CHECK LIGHT COMES ON. SHUTS OFF DURING WARM DAYS. VERY POOR DESIGN OF VEHICLE.*AK

Air Bags
Filed Mar 19, 2001NJ

AIRBAG LIGHT CONSTANTLY STAYS ON. ALSO, HORN AND CRUISE CONTROL DO NOT WORK. *AK

Vehicle Speed Control
Filed Mar 19, 2001SC

SINCE I HAVE HAD THIS VEHICLE, THE AIR BAG LIGHT COMES ON AND WILL STAY ON THUS I DO NOT KNOW IF THE AIR BAG WOULD WORK OR NOT IF NEEDED. MY CRUISE CONTROL ALTERNATES WORKING AND NOT AS DOES THE CHECK ENGINE LIGHT. MOST OF THE TIME THE CHECK ENGINE LIGHT IS ON AND EVERYTIME I HAVE HAD IT CHECKED, I HAVE BEEN TOLD THEY RESET IT AND EVERYTHING LOOK GOOD. THE COMPUTER DOES NOT SHOW ANYTHING WRONG. THE CRUISE WILL COME ON SOMETIMES AND IT WILL NOT AT OTHERS. I THINK THIS VEHICLE AS WELL AS OTHERS I HAVE TALKED TO HAS A DEFECT AND I WOULD LIKE TO SEE YOU CHECK IT OUT AND HAVE THEM DO A RECALL AND CORRECT THE ELECTRICAL PROBLEMS. I TOOK MY VEHICLE BACK SEVERAL TIMES DURING THE FIRST FEW MONTHS I HAD IT FOR REPAIRS AND THE SAME TYPE PROBLES KEEP OCCURRING. MY WIPERS WILL ALSO AT TIMES COME ON WITH OUT BEING TURNED ON. MY SISTERS CARAVAN DOES THE SAME THING.*AK

Air Bags
Filed Mar 19, 2001MO

DEALER WOULD NOT REPLACE CLOCK SPRING UNDER EXTENDED WARRANTY. MY CRUISE CONTROL IS INOPERATIVE AS WELL MY AIR BAG DASH LITE IS ON. DODGE HAS A PROBLEM WITH THIS AND SHOULD BE HELD ACCOUNTABLE....THANK YOU.... JEFF ROBERTS. *AK

Power Train › Automatic Transmission
Filed Mar 16, 2001NY

WE HAVE HAD OTHER PEOPLE WITH THE SAME PROBLEMS PLEASE HELP US!!!!. NO SAFETY DEFECT. *AK

Power Train › Automatic Transmission
Filed Mar 13, 2001MA

WHILE DRIVING AT ANY RATE OF SPEED TRANSMISSION WILL LOCK UP IN SECOND GEAR, CAUSING VEHICLE TO SKID BEFORE TRANSMISSION RETURNS TO NORMAL OPERATION. PLEASE GIVE ANY FURTHER DETAILS.*AK

Power Train › Axle Assembly
Filed Mar 10, 2001PA

VAN WAS IN FOR NORMAL SERVICE AND MECHANIC ATTEMPTED TO DRIVE VAN INTO SERVICE BAY WHEN HE HEARD A SNAP. THE VAN STOPPED MOVING. WHEN IT WAS CHECKED THEY FOUND THE AXLE SNAPPED AND AT THE PLACE OF FAILURE CORROSION AND RUST WAS FOUND UNDER RUBBER COVERING. OUR CONCERN WAS THAT THE FAILURE COULD HAVE OCCURRED WHILE TRAVELING ON A HIGHWAY RESULTING IN SERIOUS INJURY OR DEATH.

Power Train › Automatic Transmission
Filed Mar 7, 2001CA

WHILE DRIVING AT APPROXIMATELY 60MPH CARAVAN BEGAN TO SLOW DOWN TO ABOUT 40MPH AND DID NOT WANT TO ACCELERATE WHEN GAS PEDAL WAS PUSHED DOWN. PULLED OFF TO SIDE OF ROAD AND PUT VAN IN PARK. WAITED A FEW MINUTES THEN PUT VAN IN DRIVE AND TRIED TO PULL BACK ONTO SHOULDER. VAN WOULD NOT MOVE AND HEARD A SQUELLING NOISE. PUT VAN BACK IN PARK. TRIED AGAIN TO PULLE ONTO HIGHWAY, THIS TIME IT WENT INTO DRIVE BUT SEEMED TO BE SLIPPING OR NOT FULLY ENGAGED IN GEAR. FINALLY MADE IT TO A SERVICE STATION A COUPLE HUNDRED YARDS FROM WHERE I PULLED OFF OF THE HIGHWAY. HAD VAN TOWED ON FLATBED TO LIBERTY DODGE. UPON INITIAL INSPECTION OF TRANSMISSION FOUND DIP STICK NOT PROPERLY SEATED/SEALED IN TRANSMISSION. LIBERTY DODGE SUGGESTED TRANSMISSION BE PULLED AND TORE DOWN FOR FURTHER INSPECTION. WHEN MECHANIC STARTED TO REMOVE TRANSMISSION NOTICED TRANSMISSION MOUNT BUSTED LOOSE FROM TRANSMISSION CASE AND TRANSMISSION CASE CRACKED. MECHANIC FINISHED REMOVING TRANSMISSION FRON VAN AND REPORTED TO SERVICE MANAGER TRANSMISSION WOULD HAVE TO BE REPLACED DUE TO MOUNT BEING BUSTED AND CASE CRACKED. VAN HAS ONLY 44,292 MILES ON IT. SERVICE MANAGER AND MECHANIC COULD NOT TELL ME WHAT OR HOW THE TRANSMISSION MOUNT OR CASE COULD GET CRACKED. SUGGESTED MAYBE VAN HAD RAN OVER SOMETHING OR HIT A BIG POTHOLE IN ROAD. DEALERSHIP WOULD NOT PAY ANY PART OF THE REPLACEMENT COST OF TRANSMISSION BECAUSE THEY SAID THE FACTORY WARRANTY WAS ONLY 36,000 MILES AND THE VAN HAD OVER 44,000 MILES ON IT. VAN WAS BROADSIDE

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Mar 6, 2001FL

CONSUMER TOOK VEHICLE INTO DEALERSHIP FOR SAFETY RECALL #845 FOR FUEL TANK AND O RING TO BE REPLACED, A FEW MONTHS LATER CONSUMER TOOK VEHICLE BACK TO DEALERSHIP AND STATED THAT FUEL IS LEAKING AFTER FILLING UP, AND AFTER INSPECTION OF THE VEHICLE IT WAS DETERMINED THAT THE O-RING THAT WAS PREVIOUSLY RECALLED WAS LEAKING DUE TO THE LOCK RING AND /OR 0-RING HAD NOT BEEN PROPERLY INSTALLED CORRECTLY ON THE REPAIR MADE THE PREVIOUS DAY. *JB

Power Train › Automatic Transmission
Filed Mar 5, 2001LA

CONSUMER NEEDED TO HAVE TRANSMISSION REPLACED AGAIN BECAUSE IT WAS SHIFTING INCORRECTLY. PROBLEM COULD'VE BEEN A REBUILT TORQUE CONVERTER THEY USED. CLOCK SPRING NEEDED TO REPLACED BECAUSE HORN DIDN'T WORK. ALSO, AIRBAG LIGHT STAYED ON, AND CRUISE CONTROL WENT TOTALLY OUT.*AK DRIVERS SIDE SLIDING DOOR JAMS, LINKAGE APPEARS OKAY. WINDSHIELD WIPERS SOMETOMES WILL NOT SHUT OFF AFTER KEY IS REMOVED. *SLC

Air Bags
Filed Mar 4, 2001MA

AIR BAG LIGHT STAYS ON. DEALER HAD TO REPLACE CLOCK SPRING. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 4, 2001MA

ABS LIGHT WOULD COME ON INTERMITTENTLY. IT IS NOW ON ALL THE TIME. DEALER INFORMS ME THAT I NEED A NEW RELAY AND HYDROLIC UNIT AT AN ESTIMATE OF $1492. *AK

Parking Brake › Conventional
Filed Mar 4, 2001MA

PARKING BRAKE WOULD GO TO FLOOR AND NOT KEEP CAR FROM MOVING. HAD TO RELEASE AND PRESS AGAIN SEVERAL TIMES TO GET IT TO WORK. THIS HAPPENED FOR A COUPLE YEARS AND NOW WOULD ONLY GRAB AT TOP. DEALER HAD TO REPLACE PARKING BREAK MECHANISM

Fuel System, Gasoline › Fuel Injection System
Filed Mar 1, 2001CO

WHILE TRAVELING FELT A GAS SMELL INSIDE VEHICLE. DEALER HAS BEEN NOTIFIED THAT FULE RAIL HAD A CRACK. *AK THE DESCRIPTION OF THE FAILURE IS THE SAME AS THAT OF NHTSA'S CAMPAIN V268000, BUT THE DEALER INDICATED THAT THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THAT RECALL. *YH

Latches/Locks/Linkages › Doors › Latch
Filed Feb 27, 2001CA

DUAL SLIDING DOOR ON DRIVER'S SIDE IS INOPERABLE, DOES NOT OPEN FROM EITHER INSIDE OR OUTSIDE. DOOR LATCHES ITSELF AND WILL NOT UNLATCH. CONSUMER HAS YET TO CONTACT DEALER. *AK *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 27, 2001MA

ON FRIDAY, FEBRUARY 16, 2001, I WAS ON MY WAY HOME FROM WORK AND WITHOUT ANY PRIOR INDICATION MY THE ENGINE IN MY VEHICLE STOPPED RUNNING. I HAD BEEN ON THE HIGHWAY GOING THE SPEED LIMIT (65MPH) AND ALL OF THE SUDDEN THE ENGINE STOPPED. I TRIED TO STOP BUT MY BRAKES DID NOT WORK AND I TRIED TO PULL OFF THE SIDE OF THE ROAD AND HAD NO STEERING. THE VEHICLE WAS TOWED BY AAA TO WILLARD'S AUTO FOR THEM TO LOOK AT IT. THEY FOUND THAT THE CASING FOR THE TRANSMISSION WAS DESTROYED AND WAS UNABLE TO SALVAGE IT. I HAVE TO REPLACE THE TRANSMISSION WHICH IS COSTING OVER $2,000.

Air Bags
Filed Feb 20, 2001NC

AIRBAG LIGHT STAYS ON, AND CRUISE CONTROL UNIT WILL NOT ENGAGE. PE00032 INVESTIGATION. *AK

Power Train › Automatic Transmission
Filed Feb 9, 2001MD

TRANSMISSION FAILED COMPLETELY. PROBLEM IS EPIDEMIC WITH 6-CYLINDER EQUIPPED CARAVANS. OUR 1991 CARAVAN HAS HAD THE TRANSMISSION REBUILT THREE TIMES!! I BELIEVE THIS SHOULD BE A RECALL AND THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR ALL COSTS INCURRED AS A RESULT OF THIS DEFECT. *AK

Power Train › Automatic Transmission
Filed Feb 6, 2001IN

I WAS PULLING OUT OF A PARKING LOT FROM A STOP AND THE TRANSMISSION WENT OUT. WE HAD NO WARNING WHATSOEVER.THE TRANSMISSION COST US $1800. TO REPLACE. THE AIR CONDITIONER HAS BEEN NOTHING BUT PROBLEMS, WE HAD A NEW COMPRESSOR PUT IN AND HAVE HAD THE FREEON REPLACED SEVERAL DIFFERENT TIMES. THE CLOCK SPRING WHICH CONTROLS THE AIRBAG,CRUISE CONTROL AND HORN QUIT WORKING AND COST US $200. TO HAVE FIXED.*AK

Power Train › Automatic Transmission
Filed Feb 5, 2001NY

WHILE PULLING OUT OF PARKING LOT VEHICLE JUST DIED, NO POWER, CONSUMER FELT IT WAS TRANSMISSION.*AK

Visibility › Windshield Wiper/Washer
Filed Feb 2, 2001FL

WINDSHIELD WIPERS INTERMITTENTLY SHUT OFF OR WON'T TURN ON . *AK THE DEALER REPLACED BATTERY AT FIRST AND THEN WIPER MOTOR AS POSSIBLE CAUSE BUT THE PROBLEM STILL EXISTS. *YH

Power Train › Automatic Transmission
Filed Feb 2, 2001WA

TRANSMISSION FAILS GOING INTO DRIVE OR REVERSE FROM PARK AND FAILS ON HIGHWAY GOING INTO HIGH GEAR. *AK

Air Bags
Filed Jan 31, 2001KY

AIR BAG LIGHT STAY'S ON/DOOR LOCK'S JAMMED'S/WINDOW TRACK BROKEN. *AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jan 31, 2001OH

THE CONSUMER WAS NEVER NOTIFIED OF RECALL 96V-002 OF THE FUEL FILLER TUBE, AS A RESULT THE STATIC BUILDUP CAUSED 2 FIRES WHILE THE CONSUMER AND SON ATTEMPTED TO FILL THE VEHICLE, NO ONE WAS INJURED ONLY SINGED HAIRS ON ARMS AND LEG. NLM

Power Train › Automatic Transmission
Filed Jan 30, 2001MO

WHEN DRIVING TRANSMISSION SLIPS LIKE IT IS IN NEUTRAL. CONSUMER HAS CONTACTED DEALER. DEALER STATED PARTS IN TRANSMISSION WERE BROKEN WHICH WHICH CAUSED THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Child Seat
Filed Jan 30, 2001MD

THE SEAT BELTS ON BOTH INTERGRATED CHILD SEATS RETRACT BUT DO NOT LOCK, OWNER WOULD HAVE TO PAY $600.00 EACH FOR PARTS TO HAVE PROBLEM CORRECTED. CJ

Electrical System › Ignition
Filed Jan 26, 2001VA

VEHICLE STALLED WHILE GOING 55 MPH. UNABLE TO START VEHICLE AFTER COMING TO A STOP. *AK

Air Bags
Filed Jan 22, 2001MI

PE00-032 CLOCK SPRING WITHIN AIRBAG SYSTEM HAS FAILED, CASUING AIRBAG LIGHT TO COME AND STAY ON . CANNOT DETERMINE IF AIR BAGS ARE FUNCTIONAL.*AK THE AIR BAG LIGHT WAS ON ALL THE TIME. CUSTOMER FEELS A RECALL IS WARRANTED. *YH

Vehicle Speed Control
Filed Jan 19, 2001OK

CLOCK SPRING BROKE. THIS CAUSED AIR BAG, AND CRUISE CONTROL NOT TO WORK.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Jan 18, 2001NY

WIRE HARNESS IN ENGINE COMPARTMENT HAD AN ELECTRICAL SHORT, RESULTING IN A FIRE ON DRIVER SIDE OF COMPARTMENT. FIRE WAS PUT OUT BY FIRE DEPARTMENT. DEALER HAS NOT BEEN OCNTACTED AT THIS TIME.*AK

Power Train › Automatic Transmission
Filed Jan 17, 2001MA

TRANSMISSION FLUID WAS LEAKING OUT ON DRIVEWAY. TOOK VEHICLE TO DEALER, AND INFORMED BY MECHANIC THAT DIFFERENTIAL PIN HAD WORKED LOOSE. IT WAS MOVING OR SWERLING AROUND INSIDE & RUINED DIFFERENTIAL/CASING. HAD REPLACED TRANSMISSION WITH A REBUILT ONE. *AK

Power Train › Automatic Transmission
Filed Jan 16, 2001NJ

TRANSMISSION SHIFTS TO 2ND GEAR WITH NO WARNING AND STAYS THERE UNTIL CAR IS TURNED OFF AND THEN ON AGAIN.

Air Bags
Filed Jan 15, 2001MI

FAILURE OF CLOCK SPRING CAUSED FAILURE OF AIRBAG, CRUISE CONTROL AND HORN. CHRYSLER CONTACTED AND REFUSED TO PAY FOR REPAIR.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 12, 2001NC

GEAR SHIFT MOVES OUT OF GEAR IF MOVED EVEN IF BRAKE IS NOT BEING USED. *AK THE TRANSMISSION WAS REPAIRED BUT THE PROBLEM STILL REOCCURE. *YH

Engine and Engine Cooling › Engine
Filed Jan 12, 2001PA

ENGINE CHECK LIGHT CAME ON. TOOK VEHICLE TO DEALER, AND DEALER CLAIMED THAT HEAD GASKET AND TIMING COVER WERE LEAKING. THIS WAS THE SAME PROBLEM AS RECALLED IN 1993 AND 1994 IN RECALL 99V318000. *AK

Tires › Tread/Belt
Filed Jan 9, 2001NJ

GOODYEAR, CONQUEST TIRES ON DODGE, CARAVAN, 1996, SIZE 215-65-R15, ORIGINAL EQUIPMENT HAS GIVEN CONSUMER PROBLEMS. FIRST TIRE, BACK LEFT TIRE, WENT OUT ABOUT 4 MONTHS AGO. THEN, A FEW MONTHS LATER OTHER THREE WENT OUT ALL AT ONE TIME. TOOK VEHICLE TO A GAS STATION TO GET TIRES REPAIRED, AND ATTENDENT TOLD CONSUMER THAT HE NEEDED TO GET NEW TIRES BECAUSE LINING WAS NOT IN GOOD SHAPE. *AK STEEL BELT FAILURE. *SLC

Power Train › Automatic Transmission
Filed Jan 9, 2001FL

AFTER DRIVING AT HIGHWAY SPEEDS THE VAN WOULD NO LONGER SHIFT OUT OF 2ND GEAR .IT WOULD REMAIN STUCK IN 2ND UNTIL THE VAN WAS TURNED OFF/ON. UPON RESTARTING THE CYCLE WOULD COMPLETE. I WAS TOLD BY AN INDEPENDENT MECHANIC THAT THE TRANSMISSION NEEDED TO BE REBUILT AND WHEN I CONTACTED CHRYSLER IWAS TOLD THAT I WAS ON MY OWN THAT THEY WERE NOT RESPONSIBLE. I INFORMED THEM OF THE LARGE NUMBER OF DOCUMENTED PROBLEMS WITH THESE VANS AND THAT THIS WAS A WELL KNOWN PROBLEM ,BUT THEY INSISTED THAT THERE WERE NO PROBLEMS AND THAT IT WAS MY RESPONSIBILITY. I HAVE AN APPOINTMENT WITH A DODGE DEALER TO LOOK AT THE CAR.*AK

Unknown or Other
Filed Jan 8, 2001TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Air Bags
Filed Jan 5, 2001VA

THIS PROBLEM IF NOT CORRECTED WILL EVENTUALLY CAUSE A FATALITY! NO SAFETY DEFECT LISTED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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