THE PASSENGER SIDE FRONT DOOR IS CRACKED AT THE FRAME AND THE DOOR WILL NOT CLOSE SECURELY. I HAVE HAD IT CHECKED OUT AT THE BODY SHOP AND WAS ADVISED THAT IT LOOKED LIKE A DEFECT. I HAVE CONTACTED MY LOCAL CHRYSLER DEALER, BUT ALL THEY DID WAS LOOK AT THE DOOR AND OFFERED NO INFORMATION (OF COURSE!) I AM WONDERING IF THIS HAS HAPPENED TO SOMEONE ELSE? AND IF IT IS IN FACT A DEFECT IN WORKMANSHIP. I AM A SINGLE PARENT HOUSEHOLD WITH ONE VEHICLE AND IT IS DANGEROUS FOR MY CHILDREN TO RIDE IN THE FRONT SEAT IN CASE THE DOOR SHALL FLY OPEN. IT WILL NOT CLOSE ALL OF THE WAY, IT BARELY LATCHES. THANK YOU FOR ANY INFORMATION YOU CAN GIVE ME!
1991 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1991 record →
THE SHOCK ABSORBERS ARE ATTACHED TO A THREADED FITTING IN THE FRAME OF THE CAR. THE THREADING IS APPARENTLY NO LONGER TIGHT ENOUGH TO SECURE THE SCHOCK ABSORBER IN USE. SEVERAL TIMES, ON BOTH SIDES OF THE CAR, AND FOR SEVERAL YEARS, THE SHOCKS HAVE SEPARATED FROM THE CAR BODY FITTINGS, LEAVING THE SHOCK ATTACHED AT ONLY ONE END, AND SWINGING FREELY. TO MY KNOWLEDGE, MOST SHOCKS FIT THROUGH A MOUNTING AND ARE SECURED IN PLACE WITH A NUT. THAT IS NOT THE CASE HERE - I HAVE NO WAY OF SECURING THE SHOCK, AND IT HAS DETACHED UNEXPECTEDLY, REPEATEDLY. FORTUNATELY, NO ACCIDENTS HAVE RESULTED.
ABS BRAKES CAME ON AT 30MPH. CONSUMER TRIED TO STOP AND LOST ALL BRAKES. THEN CONSUMER SLOWED DOWN AND THE ANTI-LOCK BRAKES WENT OFF.*AK
NO SUMMARY
PE00 020; VEHICLE WAS NOT STEERING CORRECTLY. CONSUMER TOOK VEHICLE TO GARAGE, AND MECHANIC TOOK A LOOK AT FRONT LEFT ANF RIGHT TIRES, AND SAW THAT TREAD WAS EXPANDED INSIDE OF TIRE. FIRESTONE, FR410TUWSPS, 2050R1. TIRES WERE MADE IN KOREA. THERE WERE NO INJURIES. CONSUMER NOTIFIED DEALERSHIP, AND MECHANIC TOLD HIM THEY COULDN'T SEE HIM UNTIL TWO WEEKS. *AK FIRESTONE 205/70/R15 *MW
IN BOTH CASES, THE BACK SECTION OF THE DRIVER SEAT COLLAPSED BACKWARD. IN THE INITIAL CASE, IT FELL BACK ON MY DAUGHTER'S LEGS WITH MINIMAL INJURY. I REPLACED THE SEAT AND ALL WAS WELL UNTIL THE START OF THIS YEAR WHEN THE BACK AGAIN IS BREAKING. I CONTACTED DAIMLER CHRYSLER AND WAS TOLD IN BOTH CASES THAT THEY HAD NEVER HAD HEARD OF THIS HAPPENING BEFORE. I HAVE SINCE READ OF OTHER CASES OF A SIMILAR PROBLEM WHICH SEEMS TO BE A CONTINUING SAFETY PROBLEM WITH THESE VEHICLES. ALTHOUGH THERE WAS NO INJURY IN THE SECOND CASE, I WAS DRIVING ON THE FREEWAY AT PEAK HOUR AT THE MOMENT AND THE BACK JUST COLLAPSED TO 45 DEGREES.*AK
BALL JOINTS ARE LOOSE. WHEEL CANNOT BE ALIGNED. WOULD HEAR BANGING NOISES BECAUSE OF LOOSE BALL JOINTS. TOOK TO DEALER & IT WAS REPAIRED, BUT PROBLEM HAS REAPPEARED. *AK
WINDSHIELD WIPER SWING OFF WINDSHIELD, COULD NOT SEE.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
INTERMITTENT STALLING AFTER WHICH IT SOMETIMES STARTS, SOMETIMES NOT. STALLS GOING DOWN THE ROAD, STALLS WAITING IN TRAFFIC, WON'T START AFTER SITTING FOR 1 HOUR BUT STARTS SOMETIMES AFTER SITTING FOR 2 MINUTES! RUNS ROUGH (IS NOT MISSING). REPLACED 4 O2 SENSORS, CAT, MUFFLER, OIL, ALL BELTS, BRAKES, DISTRIBUTOR CAP, SPART PLUGS. I HAVE HAD IT WITH THIS VAN MADE IN CANADA! THIS WAS A REPLACEMENT FOR THE 86 CARAVAN I HAD BUT LOST TO A DRUNK DRIVER! HELP!!!!!! *AK
WHILE DRIVING 30 MPH REAR WINDOW SHATTERED WITHOUT REASON, CAUSE UNKNOWN. PLEASE GIVE ANY FUTHER DETAILS.*AK
WHILE DRIVING HOME IN THE RAIN WINDSHIELD WIPERS COMPLETELY STOPPED WORKING. CONSUMER COULD HEAR MOTOR RUNNING, BUT WIPERS WERE NOT ON.*AK
WHILE DRIVING VEHICLE SUDDENLY STOPPED. TOOK VEHICLE TO A MECHANIC, AND THEY PUT IN A NEW TRANSMISSION FROM CHRYSLER. LESS THAN 24000 MILES, TRANSMISSION WENT OUT AGAIN. CONSUMER HAS HAD 3 TRANSMISSIONS FAIL, AND A FORTH ONE WAS BEING PUT IN. *AK
ELECTRICAL DOOR LOCKS MALFUNCTIONED. DOORS LOCKED AND UNLOCKED WITHOUT PRIOR WARNING. *AK
LENS ON THE HEADLIGHT HOUSING HAS GOTTEN CLOUDY & DISCOLORED WHICH DOES NOT ALLOW LIGHT TO PASS THOURGH THE LENS, MAKING IT DIFFICULT TO DRIVE AT NIGHT. PROBLEM HAS BEEN REPORTED TO THE DEALERSHIP. OWNER WAS TOLD TO REPLACE THE LENS. PLEASE PROVIDE ANY FURHTER INFORMATION. *AK
ABS LIGHT KEPT COMING ON. HAD APPLIED BRAKES TO STOP, BUT VEHICLE FAILED TO STOP. ALSO, EXPERIENCED EXTENDED STOPPING DISTANCE DUE TO A LACK OF BRAKING ABILITY. HAD ABS REPAIRED ONCE BEFORE IN 1996 UNDER RECALL #96V099000. THE BRAKING PROBLEM HAS RETURNED. PLEASE PROVIDE FURTHER INFORMATION. *AK
MAIN CABLE IN THE IGNITION SWITCH SHORT OUT, CAUSING THE VAN TO DIE WHILE DRIVING. VAN WAS BEING REPAIRED FOR THE SECOND TIME FOR THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
CONSUMERS WERE TOLD BY THE DEALER THAT THE RECALL 99V-189 REPAIR OF THE WIPER PIVOT DRIVE ARM WOULD ONLY TAKE 1/2 HOUR BUT THE REPAIR TOOK 3 HOURS. NLM
HEAD LIGHT LENSES DISCOLORATION CAUSES POOR VISIBILITY WHILE TRAVELING AT NIGHT. DEALER NOTIFIED, AND INFORMED CONSUMER THAT REPLACEMENT WOULD ONLY BE DONE AT CONSUMER'S COST. *AK
ABS BRAKE LIGHT COMES ON THE DASHBOARD. WHEN CONSUMER APPLIES BRAKES THE PEDAL GOES ALL THE WAY TO THE FLOOR AND VIBRATES. *AK
RUSTED BRACKET ON STEERING RACK CAME OFF, CAUSING LOSS OF STEERING. DEALER NOTIFIED. PROVIDE FURTHER DETAILS. *AK
WHILE DRIVING DOWN THE STREET, TRAVELING AT 15MPH HIT A SMALL POTHOLE, AND DRIVER'S SIDE AIRBAG DEPLOYED. CONTACTED DEALER WHO ASKED FOR CONSUMER TO BRING VEHICLE BACK ON MONDAY. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
DIGITAL SENSOR FAILURE FOR CRUISE CONTROL AND SPEEDOMETER, REPLACED AND WORKS FOR ONLY 8-9 MONTHS, BECOMES ERRATIC AND FINALLY STOPS WORKING. *MJS
WHEN CONSUMER TRIES TO TURN OFF REAR WINDSHIELD WIPER, IT WON'T TURN OFF. *AK
STEERING WHEEL BROKE OFF WHILE TURNING LEFT FROM A STOP SIGN. IT BROKE MECHANISM THAT CONTROLS CRUISE CONTROL. NOT KNOWING THAT IT WASN'T WORKING AFTER THE REPLACEMENT OF THE STEERING WHEEL ALMOST CAUSED ANOTHER ACCIDENT. WE WERE TOLD IT WAS CRACKED A FEW WEEKS EARLIER, BUT THERE WAS NO CHANCE OF IT COMING OFF. IT BROKE OFF IN FRONT OF A GRADE SCHOOL, BUT FORTUNATELY IT WAS JUST AFTER SCHOOL STARTED AND NO CHILDREN WERE IN THE CROSSWALK. IT WAS ALSO FORTUNATE THAT IT HAPPENED AT THE STOP SIGN AND NOT ON THE HIGHWAY. *AK
NOTICED A SMELL OF GASOLINE IN GARAGE. POPPED HOOD & NOTICED FUEL RAIL WAS LEAKING ON THE MANIFOLD. CONTACTED DEALER ABOUT ANY RECALLS. NO RECALLS, BUT INFORMED CONSUMER THAT NO PARTS WERE AVAILABLE DUE TO BEING ON NATIONAL BACK ORDER. CONSUMER FIXED ON HIS OWN WITH A WELD BECAUSE THE PARTS WERE NOT AVAILABLE. *AK *ML
RECALL 99V213000/ MANUFACTURER'S RECALL 730; STRUTS WHICH SUPPORT THE LIFTGATE BROKE, ALLOWING THE LIFTGATE TO FALL SUDDENLY. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
RECALL WORK COMPLETED HOWEVER REPAIR WAS NOT COMPLETED PROPERLY AND THE LIFTGATE DOES NOT STAY OPEN PROPERLY. (99V-213) *MJS
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
FRONT DRIVERS SEAT BELT DOES NOT LATCH PROPERLY BUT ONCE LATCHED IT SUDDENLY UNLATCHES WHILE DRIVING. NLM
HOOD FLEW UP, DAMAGING HOOD/WINDSHIELD WIPERS, AND PLASTIC GRATE ALONG WINDSHIELD AND VEHICLE ROOF. *AK
A WRITTEN REQUEST WAS SUBMITTED TO THE MECHANIC ASKING FOR AN EVALUATION OF THE TRANSMISSION AND PEELING PAINT. I WAS GIVEN AN ORAL ESTIMATE VIA PHONE CALL EXPRESSING THE NEED FOR A NEW TRANSMISSION FOR $2000.00. THE DIAGNOSIS, COST OF REPAIR/REPLACEMENT OF TRANSMISSION WAS NOT INCLUDED ON INVOICE, NOR WAS THE EVALUATION/ REPAIR COST OF PEELING EXTERIOR PAINT.. I PAID $65.00 FOR THE ESTIMATE, BUT FEEL I GOT NOTHING IN WRITING. I DIDN'T RECEIVE DOCUMENTATION OF DIAGNOSIS, OR COST OF REPAIRS. *AK
1ST TRANSMISSION FAILURE: 2-4 HUB AND GEAR ASSEMBLY DAMAGED, OUTPUT CARRIER DAMAGED, NO REVERSE AND SECOND GEAR. TRANSMISSION PUMP ALSO REPAIRED. 2ND TRANSMISSION FAILURE: 12/99 SAME EXACT PROBLEM AGAIN. COMPLAINED ABOUT TRANSMISSION 6 DIFFERENT TIMES WAS TOLD COULDN'T FIND ANY PROBLEM WOULD HAVE TO TAKE TRANSMISSION APART AT OUR COST TO FIND A PROBLEM. *AK
PAINT IS PEELING OFF OF HOOD, ROOF AND AREAS SURROUNDING THESE. PERSONS IN PAINT INDUSTRY HAVE TOLD MY BROTHER THAT THE MANUFACTURES UNDERPAINTED VEHICLES TO MEET PRODUCTION DEMANDS WITHOUT EXCEEDING GOVERNMENT RESTRICTIONS ON VAPORS GENERATED FROM THE PAINT. *AK
CONSUMER'S IS HAVING TROUBLE FINDING DEALERSHIP IN THE AREA TO PERFORM RECALL REPAIR (97V-149) DUE TO DEALER LOCATION PROBLEMS REPAIRS NOT COMPLETED. MJS
NO SUMMARY
CONSUMER SAYS WHILE DRIVING TRANSMISSION EXPLODED. DRIVER WAS DRIVING AT 55MPH ON CRUISE CONTROL AND HEARD A BIG BANG, AND CAR WENT INTO A SKID AND TRANSMISSION LOCKED UP. CONSUMER SAYS IF IN HAEVY TRAFFIC MAY HAVE CAUSED AN ACCIDENT.
WHILE DRIVING ON HIGHWAY CABLE THAT THE SPARE TIRE WAS HOOKED TO BROKE. TIRE BOUNCED DOWN THE HIGHWAY. CONSUMER FEELS THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. *AK
THE DOOR LATCH MECHANISM ON THE DRIVER'S SIDE HAS FAILED. IT MUST REMAIN LOCKED AND CAN NOT BE UNLOCKED. THE PASSENGER SIDE DOOR HAS REMAINED SHUT DUE TO NOT HAVING ANY LOCKS OR LATCHES TO KEEP DOOR SHUT. HAS NOT TAKEN VEHICLE TO DEALER TO HAVE LOCKING MECHANISM CHECKED. *AK
HAD RECEIVED RECALL NOTICE #99V213000 2 WEEKS AGO. THIS IS THE 2ND NOTICE. HAD CONTACTED DEALER & THEN MANUFACTURER WAS INFORMED. NOTICE SENT 2YEARS AGO & IT HAD EXPIRED. MANUFACTURER REFUSED TO HAVE WORK DONE ON LIFTGATE SUPPORT BOLT. THE DEALER WOULD DO REPAIRS, BUT CHARGE OWNER FOR IT. *AK
LIFTGATE LATCH MAKES A LOT OF NOISE. CONSUMER FEELS THAT IT IS WORN AND MAY JUST COME LOOSE, AND SOMEONE COULD BE INJURED. TOOK TO DEALER THEY REPLACED THE PART. CURRENTLY, IT'S HAPPENING AGAIN. *AK
VEHICLE WAS SMOKING WHITE SMOKE. WHEN CONSUMERTOOK VEHICLE FOR EMISSION TEST, IT DIDN'T PASS. MECHANIC TOLD CONSUMER THAT ENGINE HAS TO BE REBUILT, AND THE SEALS TO THE GASKET VALVE COVER HAVE TO BE REPLACED. *AK
THIS WAS THIRD TIME THAT UNIVERSAL JOINTS WERE REPLACED. ALSO, BOTH FRONT DOORS AND SLIDING DOOR GOT STUCK. THE HOUSING UNIT ROCKED. IT FELT LIKE IT WAS ABOUT TO FALL RIGHT OFF THE HINGES. WHEN OPENING THE DOOR ALL THE WAY, IT STUCK WIDE OPEN. *AK
LIFTGATE LATCH ISN'T FIXED PROPERLY, AND THE LATCH IS LOOSE. DEALER CAN'T DETERMINETHE CAUSE THE PROBLEM. *AK
WHEN DRIVING AT ANY SPEED THE VEHICLE IS SHUTTING DOWN AND STALLING, AND THERE IS SOME TYPE OF KNOCKING NOISE COMING FROM THE VEHICLE. *AK
WHEN APPLYING THE BRAKES PEDAL GOES TO THE FLOOR AND VEHICLE KEEPS GOING. DEALER HAS NOT SEEN VEHICLE. *AK
DRIVER SIDE SHOULDER BELT ISN'T WORKING,. IT WOULDN'T RETRACT. *AK
SQUEAKY BRAKES ARE A CONSISTENT PROBLEM
WHEN APPLYING THE BRAKES THE ABS LIGHT COMES ON AND PEDAL GOES ALMOST TO THE FLOOR. OWNER HAS TO SLOW DOWN WAY AHEAD OF STOP IN ORDER TO GET VEHICLE TO STOP PRECISELY. DEALER HAS SEEN VEHICLE 4 OR 5 TIMES, AND STILL NO SOLUTION. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1991 Dodge Caravan → · Every Caravan year → · How the figures are calculated →