Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE HEAD RESTRAINT FAILURE WAS REPAIRED BUT THE AIRBAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,120.
WHILE DRIVING THROUGH THE MOUNTAINS IN MARYLAND,I APPLIED THE BRAKES AND THE ENTIRE CAR SHUDDERED. THE ROTORS WERE APPARENTLY WARPED AND THE CAR WAS DIFFICULT TO SLOW DOWN OR STOP. THE MORE THE BRAKE TEMPERATURE INCREASED THE MORE DIFFICULT IT BECAME TO SLOW THE VEHICLE DOWN. MOST OF THE MILEAGE ON THE CAR IS HIGHWAY OR COUNTRY ROADS, AS I LIVE IN A SUBURBAN AREA. THE BRAKES STILL ACT UP IN FLAT AREAS JUST NOT AS BAD AS THEY DID IN THE MOUNTAINS. I HAVE A SIX SPEED 2.4L, 4 CYLINDER IN THE AVENGER. BEFORE AND AFTER HAVING THE TRANSMISSION FLUSHED THE TRANSMISSION WOULD DOWNSHIFT HARD BETWEEN 3RD AND 2ND GEAR AND 2ND AND 1ST GEAR. WHEN I BACKED OUT AND PUT THE CAR IN DRIVE, IF YOU DIDN'T WAIT FOR ABOUT THREE SECONDS PRIOR TO ACCELERATING THE TRANSMISSION WOULD SLIP THEN BANG INTO GEAR A TAKE OFF. THE ENTIRE TRANSMISSION WAS REBUILT BUT YOU STILL HAVE TO WAIT FOR IT TO LOCK INTO DRIVE BEFORE TAKING OFF. THE TRANSMISSION WAS REBUILT WITH 36,000 MILES ON IT. *TR
I NOTICED SEVERAL TIMES BEFORE THIS DATE GOING DOWN THE HWY AND THE CAR ACCELERATING ON ITS OWN. I WAS AT A DEAD STOP AND GO ON THE HWY RUSH OUR I LET OFF THE BRAKE TO EASE ON UP AND MY CAR WENT UNDER INTO A TRUCK DOING OVER $7800.00 IN DAMAGES NO AIRBAGS NONE DEPLOYED I JUST GOT MY CAR FROM THE SHOP ON 8/30. I GOT IN THE CAR STARTED IT AND BACKED UP PUT THE CAR IN DRIVE AND IT JOLTED INTO DRIVE NO FOOT ON THE GAS PEDDLE I HAD TO HIT MY BRAKES AGAIN THEN I PROCEEDED HOME. STILL NOTICED THIS A COUPLE MORE TIMES. I DIDN'T THINK ABOUT IT AT THE TIME OF THE ACCIDENT I WAS TAKEN STRAIGHT OUT BY EMS WITH A NECKBRACE. I'VE SIT HERE CONFUSED FOR 2 MONTHS KNOWING HOW DID THIS HAPPEN KNOWING IT WAS A BRAKE EASE OFF AND BRAKE AGAIN TRAFFIC AND THE AMOUNT OF DAMAGE DONE TO THE CAR. MY 14 YR OLD DAUGHTER HAD TO CONVINCE MY MOM I WAS NOT SPEEDING BECAUSE OF THE AMOUNT OF DAMAGE. I WILL CALL THE SHOP AGAIN ON MON AM BUT ALSO DODGE OR CHRYSLER RE: THIS. I HAD TO PAY OUT OVER $4K IN CAR RENTAL (NO I DIDN'T KNOW I DID NOT HAVE THAT COVERAGE.) I'M NOW PISSED OFF AND CONFUSED AT DID THIS CAUSE THE COLLISION? I'VE ONLY HAD THIS CAR A YEAR AND UNTIL THAT POINT HAD NEVER HAD AN ACCIDENT MY FAULT IN M LIFE I DID HAVE ONE THIS LAST WEEK IN A RENTAL IT WAS MY FAULT I OWN UP TO THAT BUT NOT THE FIRST IN THE AVENGER AFTER STARTING IT AGAIN YESTERDAY AT PICKUP AND THIS IMMEDIATELY HAPPENING AND I MEAN IMMEDIATELY HAPPENING AGAIN HAD THE SHOP NOT ALREADY BEING CLOSED FOR THE WEEKEND AND MY RIDE LEFT I WOU
WILL NOT SHIFT INTO DRIVE UNTIL SPEED REACHES 45 - 50 MPH. CAN NOT ACCELERATE OVER 4000 RPM AT ANY TIME. UNABLE TO PASS OTHER SLOW MOVING VEHICLES AT A REASONABLE SPEED. HAVE TAKEN THE VEHICLE INTO THE DODGE SERVICE CENTER, EXPLAINED WHAT WAS HAPPENING, AND WAS TOLD "NOTHING IS WRONG WITH IT BECAUSE THERE IS NO SENSOR LIGHT ON" . *TR
WHILE DRIVING ON A TWO LANE HIGHWAY DRIVING IN THE LEFT LANE DOING 60 MILES THE VEHICLE SUDDENLY TURNED OFF CREATING THE FOLLOWING TO STOP WORKING. NO BRAKES, GAS PEDAL WOULD NOT WORK, STEERING WHEEL LOCKED UP, UNABLE TO TURN ON HAZARD LIGHTS. I WAS ABLE TO TURN THE STEERING WHEEL TO THE RIGHT ENOUGH TO MOVE INTO THE RIGHT HAND LANE AND TO THE SIDE OF A VERY BUSY FREEWAY, (VERY SCARY ) THE CHP CAME AND HAD ME WAIT FOR ABOUT 30 MINUTES THE CHP OFFICER THEN GOT INTO THE VEHICLE RESTARTED THE CAR, PUT IN GEAR TO MAKE SURE THE BRAKE WOULD HOLD OUT AND THEN ESCORTED ME OFF THE FREEWAY AT THE SPEED OF 30 MILES. THEN HAD IT TOWED TO THE NEAREST DEALERSHIP FOR REPAIRS. *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING VARIOUS SPEEDS. THE INSTRUMENT PANEL INDICATORS FLASHED INTERMITTENTLY DURING THE FAILURE. ADDITIONALLY, THE FRONT PASSENGER SIDE WINDOW WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,500.
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAG, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
THE FRONT AIR BAGS WON'T WORK CORRECTLY DUE TO A DEFECTIVE PART.THE CUSTOMER SERVICE DEPT THAT WE TALKED TO SAID WE HAD TO PAY FOR THE REPAIR BECAUSE THERE WAS NO RECALL ON IT AT THE TIME.WHAT KIND OF SERVICE CAN I EXPECT FROM THIS VEHICLE AND WHAT KIND OF VEHICLES ARE YOU MAKING ANYWAY????? DO I NEED TO CONSIDER BUYING A DIFFERENT BRAND NEXT TIME????? *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT ALL OF THE EXTERIOR LIGHTING FAILED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE LIGHT POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,300.
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND RETURNING APPROXIMATELY EIGHT HOURS LATER, THE CENTER CONSOLE WAS MELTED FROM A SMALL FIRE. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,424.
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE NEXT DAY, THE CONTACT DISCOVERED THE WINDSHIELD WIPERS OPERATING ALTHOUGH THE VEHICLE WAS TURNED OFF AND THE KEYS WERE NOT INSIDE THE IGNITION SWITCH. THE CONTACT MENTIONED THAT IN ORDER TO SHUT THE WIPERS OFF THE BATTERY WAS DISCONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE ANTI-LOCK BRAKES FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS NOT COMMUNICATING WITH THE VEHICLE AND NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 13V282000(AIR BAGS , ELECTRICAL SYSTEM )HOWEVER THE DEALER STATED THAT THEY WOULD ONLY FLASH THE TOTALLY INTEGRATED POWER MODULE(TIPM) PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
WE HIT A DEER AND THE FRONT OF THE CAR WAS DEMOLISHED. UPON INSPECTION THE NEXT MORNING, I NOTICED THAT AN AIRBAG SENSOR WAS SHATTERED AND JUST HANGING BY THE WIRE HARNESS. AIRBAGS DID NOT DEPLOY, I WAS CONCERNED ABOUT THIS AND NEVER GOT A STRAIGHT ANSWER FROM ANYONE. NOW I GET A RECALL NOTICE SAYING FAULTY RESTRAINT SYSTEM, I'M NOT TOO HAPPY... *TR
DEER STARTED OUT INTO ROAD, TURNED BACK TOWARD DITCH, THEN RAN BACK OUT INTO ROAD, I DID NOT HAVE TIME TO STOP OR MISS. HIT DEER ALL ACROSS FRONT OF CAR. AIR BAGS DID NOT GO OFF, SEAT BELT DID NOT TIGHTEN UP, WHIP LASS ON NECK AND SHOLDER. TOTAL DAMAGE TO CAR $5841.59, WHY DID NOT SAFETY ITEMS ON CAR WORK? *TT
I WAS THE PASSENGER IN OUR 2012 DODGE AVENGER. ANOTHER CAR PULLED ACROSS THREE LANES OF TRAFFIC AND WE HIT HER WITH THE WHOLE FRONT END OF OUR CAR. THE AIR BAGS DID NOT DEPLOY. ALL PERSONS IN CAR WERE WEARING SEAT BELTS. BUT THE PASSENGER SEAT BELT TENSIONER FAILED TO TIGHTEN. I WAS THROWN INTO THE DASHBOARD AND FLOOR. MY INJURIES: BOTH KNEES, NECK AND BACK. *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE VENT WAS ONLY EMITTING COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE HEATING CORE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS SCHEDULED TO BE INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41920.
I GOT A RECALL NOTICE STATING THAT MY CAR WOULD BE FIXED AND THE LABOR AND PARTS WOULD BE FREE. I HAVE SPOKEN WITH THE DEALERSHIP AND THEY SAY I WILL NEED TO PAY $300 IN PARTS TO GET IT REPLACED. IF THE RECALL NOTICE SAYS IT WOULD BE FREE THEN WHY DO I NEED TO PAY? THE RECALL SHOULD BE COVERED BY CHRYSLER. THE AIRBAG LIGHT IS ON. I HAVE NOT BEEN IN ANY ACCIDENTS SO I DO NOT SEE WHY I MUST PAY FOR A FAULTY PART. *TR
I RECEIVED A NOTICE ABOUT A SAFETY RECALL OF THE ACTIVE HEAD RESTRAINTS IN MY VEHICLE ON 03/13/2014. AS I WENT AND RESEARCHED THE INFORMATION THE RECALL WAS FIRST SENT OUT IN JULY 2013. I PURCHASED MY CAR IN APRIL 2013 AND HAVE BEEN TO THE DEALERSHIP EACH TIME FOR MY SCHEDULED MAINTENANCE AND WAS NEVER NOTIFIED ABOUT THE RECALL. I HAVE BEEN DRIVING THIS VEHICLE FOR MONTHS WITH MY FAMILY, PUTTING OUT SAFETY AT RISK. BASED ON THE RECALL IT STATES "FEDERAL REGULATION REQUIRES THE RECALL NOTICE MUST BE FORWARD TO THE LESSEE WITHIN 10 DAYS, WHICH WAS FAILED TO DO. *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS A PASSENGER IN THE VEHICLE AND SUSTAINED MINOR LEG AND BACK INJURIES. THE DRIVER OF THE VEHICLE WAS THROWN INTO THE STEERING WHEEL AND WAS ALSO INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE BUT WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. APPROXIMATELY ONE MONTH AFTER THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) . THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE COMPLETION OF RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS DURING INCLEMENT WEATHER, AND IF THERE WAS ANY WEIGHT ON THE BACK OF THE VEHICLE, IT WOULD START SHAKING VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 26,000.
IT HAS A MANUFACTURES DEFECT IN THE REAR END IT HAS BEEN INTO THE DODGE AT LEAST 10 TIMES FOR THIS PROBLEM DODGE HAS SENT A TECHNICIAN TO CHAMPAIGN TO LOOK AT THIS PROBLEM AND HE TOLD THE MECHANICS IT WAS A MANUFACTURES DEFECT WITH THE REAR END AND THEIR WAS NO FIX KNOWN. WE HAVE HAS TO HAVE THE UNDERCARRIAGE TIGHTENED ON THE CAR FOUR TIMES BECAUSE OF HOW THE CAR HANDLED AND VIBRATED IT ACTUALLY LOOSENS THE UNDERCARRIAGE WE HAVE PUT ROUGHLY 10 TO 12,000 MILES ON THE CAR WHEN WE GOT THE CAR IT HAD NEW TIRES ON IT WE HAVE HAD TO REPLACE THE TIRES ALREADY BECAUSE THEY GO OUT OF ROUND BECAUSE OF THE CAR AND OF THE WAY IT HANDLES THE DEALERSHIP I BOUGHT IT AT HAS A NEW OWNER NOW AND HE WONT RETURN MY CALLS AND WE WERE TOLD NOT TO BRING THE CAR BACK THERE ANYMORE I AM A 100 % DISABLED VETERAN AND I NEED A CAR TO GET BACK AND FORTH TO MEDICAL APPOINTMENTS I WANT THE CAR FIXED THE CAR COULD BE A DEATH TRAP THE WAY THAT IS NOW I KNOW DODGE DOESN'T CARE BUT I HOPE U DO MY CASE NUMBER WITH DODGE IS 24303490 I DO CALL THEM I WANT THE CAR FIXED THE VEHICLE HAS A MANUFACTURES DEFECT IN THE REAR END AND DODGE DOESN'T KNOW WHAT TO DO ABOUT IT SO THEIR HOPING I WILL GO AWAY AND HOPEFULLY IT WILL BE OUT OF WARRANTY SO THEY DON'T HAVE TO DO ANYTHING ABOUT IT I TALKED TO MR. LONG YESTERDAY ABOUT THIS YESTERDAY AND I TOLD HIM I WOULD HAVE THIS SENT TO YOU TODAY IF YOU NEED TO REACH ME PLEASE CALL ME ANYTIME. *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TIRE WARNING LIGHT ILLUMINATED. THE CONTACT LATER DISCOVERED THAT WIRING FROM BOTH REAR TIRES WAS EXPOSED FROM THE SIDES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TIRES NEEDED TO BE REPLACED AND THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON THE REAR TIRES WITHIN 8,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT COULD NOT DETERMINE THAT CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,400.
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN TRAVELING OVER ROAD BUMPS. THE CONTACT ALSO MENTIONED THAT THE UNDER CARRIAGE WAS LOOSE AND PARTIALLY DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER STATED THERE WAS A CONSTANT VIBRATION COMING FROM THE VEHICLE. THE DEALER DID NOT KNOW, HOW TO FIX THE PROBLEM. UPDATED 09/15/14
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER STATED THAT THE VEHICLE HAD SURPASSED THE MILEAGE RESTRICTION FOR THE RECALL AND REFUSED TO SERVICE THE VEHICLE. IN ADDITION, AN EXTENDED WARRANTY WAS OFFERED BY THE MANUFACTURER PERTAINING TO THE AIR BAGS. THE CONTACT'S VEHICLE WAS ALSO EXCLUDED FROM THE EXTENDED WARRANTY PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,332.
IN LATE JUNE GOT A FLAT TIRE. WHEN I WENT TO PUT ON THE SPARE NOTICED BOTH REAR TIRES HAD WORN THRU THE STEEL ON THE INSIDE SHOULDER. TOOK TO A LOCAL DEALERSHIP AND THEY TOLD ME MUST BE THE ALIGNMENT. CAR WAS JUST UNDER THE 1 YEAR ANNIVERSARY DATE BUT JUST OVER THE MILEAGE FOR THE WARRANTY. I HAD TO PAY FOR AN ALIGNMENT AND NEW TIRES. ALIGNMENT SHOWED THREE OF THE WHEELS IN SPEC AND THE FOURTH .03 DEGREES OUT OF SPEC WHICH THE DEALER SAID WASN'T ENOUGH OUT TO CAUSE THAT BAD OF WEAR ON THE TIRES. CONTACTED CHRYSLER BUT NO HELP. WENT TO OREGON IN NOVEMBER AND GOT JUST NORTH OF WHERE I WAS GOING AND STOPPED FOR A BREAK AND NOTICED BOTH REAR TIRES WERE WEARING ON THE INSIDE SHOULDERS LIKE BEFORE. TOOK TO DEALERSHIP ANOTHER ALIGNMENT AND SET OF TIRES THAT I HAD TO PAY FOR. ALIGNMENT WAS OUT AND HAD TO HAVE CAMBER KITS INSTALLED TO GET ALIGNMENT FIXED. ONCE AGAIN NO HELP FROM CHRYSLER YET. ON MY WAY HOME FROM OREGON WENT THRU A SNOW STORM, NOT A LOT OF SNOW MOSTLY BLOWING SNOW ACROSS ROAD. COULDN'T GO OVER 32 MPH BECAUSE THE REAR OF THE CAR WAS SWAYING SO BAD. COULD HARDLY KEEP CAR ON ROAD. TOOK IN TO LOCAL DEALERSHIP AND THEY SAID THEY NEED TO DO ANOTHER ALIGNMENT AT MY COST. CONTACTED CHRYSLER ONCE AGAIN NO HELP. FIRST SET OF TIRES 13400 MILES, SECOND SET 21400 MILES NOW ON THIRD. WAITING FOR 12/9/13 TO GET CAR INTO SHOP. *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHEN REVERSING OR MOVING FORWARD WITH THE BRAKE PEDAL DEPRESSED, A LIGHT NOISE WAS HEARD FROM THE BRAKES. THE VEHICLE WAS TAKEN TO TWO DEALERS FOR INSPECTION. THE FIRST DEALER CLEANED THE BRAKE SYSTEM BUT THE FAILURE WAS NOT CORRECTED. THE SECOND DEALER STATED THAT THE BRAKING SYSTEM WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,288 AND THE CURRENT MILEAGE WAS 37,000.
NO HEAT ON PASSENGER SIDE DEFROSTERS I WARM CAR UP FOR 10 MIN. DRIVER SIDE CLEARS BUT PASSENGER SIDE IS STILL FROSTED OVER IT TAKES ABOUT 15 MILES TO FINALLY CLEAR OFF. *TR
UPON STARTING THE CAR IT BUCKS AND HESITATES ALSO BACKING INTO TRAFFIC BUCKING STILL AND ISSUE...DODGE HAS BEEN NOTIFIED NUMEROUS TIMES DIRECTLY FROM THE BBB AND NOTHING HAS BEEN RESOLVED THANK YOU!! *TR
TL* THE CONTACT OWNS 2012 DODGE AVENGER. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE VEHICLE POWERED OFF AND ALTHOUGH THE CONTACT WAS ABLE TO BE RESTART THE VEHICLE, THE FAILURE RECURRED AND WILL NOT START. THE VEHICLE WAS TAKEN TO THE DEALER/INDEPENDENT MECHANIC FOR INSPECTION AND TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 46000.
UPON ACCELERATION THE CARS BOGS DOWN AND HESITATES..IT ALSO BUCKS UPON STARTING MAKING IT EXTREMELY DIFFICULT TO PULL OUT INTO TRAFFIC...THE TRANSMISSIONS HAS BEEN REPLACED AND SENSORS AND THE PROBLEM STILL EXISTS AND DODGE CLAIMS THIS IS A CHARACTERISTIC OF THIS PARTICULAR MODEL AND YEAR!! *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER SE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER CONDITIONS THE VEHICLE HYDRO-PLANED AND THEN CRASHED INTO A STEEL CABLE BARRIER. THE ONLY AIR BAGS THAT DEPLOYED WERE THE FRONT AND REAR PASSENGER'S SIDE CURTAIN AIR BAGS. THE FRONT PASSENGER STRUCK THE WINDSHIELD WHO SUSTAINED SEVERE WHIPLASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,800. UPDATED 9/17/13*CN
I HAVE HAD SEVERAL PROBLEMS WITH THE ACCELERATION OF THIS VEHICLE THE DEALERSHIP REPLACED THE TRANSMISSION AND SEVERAL SENSORS DUE TO BUCKING AND HESITATIONS. THIS NEVER RESOLVED THE SITUATION IT STILL BUCKS WHEN ITS MOIST OR RAINS I WAS TOLD BY THE DEALERSHIP THAT THIS IS A CHARACTERISTIC OF THIS PARTICULAR MODEL. *TR
THERE ARE 3 MEMBERS OF THIS FAMILY, USUALLY ONLY 2 ARE IN THE CAR AT ALL TIMES. THIS TIME, WE HAD 2 EXTRA PASSENGERS IN THE BACK PLUS THEIR CAR TIRE THAT NEEDED REPAIR IN THE TRUNK. WE WERE DRIVING AND HIT A DIP IN THE ROAD, NOT A BIG ONE, AND THE REAR PASSENGER SIDE TIRE RUBBED AGAINST THE CAR. IT IS NOT THE SHOCKS BECAUSE THEY ARE NOT THERE TO HOLD UP THE CAR, ONLY TO ABSORB THE SHOCK. THE TIRE HAS MARKINGS LEFT BEHIND WHERE IT RUBBED. THAT IS A SUSPENSION ISSUE. I HAVE ONLY HAD THE CAR 4 WEEKS. THE SALESMAN TRIED TO CONVINCE ME IT IS A NORMAL THING ON ALL VEHICLES. I WASN'T BORN YESTERDAY. *TR
13400 MILES ON CAR WHEN RIGHT REAR TIRE WENT FLAT. WHEN I TOOK OFF FLAT INSIDE SHOULDER OF TIRE HAD WORN THRU CORDS. TOOK TO DODGE DEALER IN COVINGTON, TN AND THEY SAID ALIGNMENT MUST BE OUT. NOTICED LEFT REAR TIRE ALSO SHOWING STEEL CORDS ON INNER SHOULDER. TECH SAID DIDN'T LOOK LIKE CAR HAD ALIGNMENT AT FACTORY. DID ALIGNMENT AND ALIGNMENT WAS .03 DEGREASE OFF ON ONE TIRE THE REST WERE WITHIN SPEC. DEALERSHIP CANT EXPLAIN WHAT HAPPENED, NO ONE IVE TALKED TO CAN EXPLAIN WHAT HAPPENED. 2000 MILES FROM HOME IN A NEW CAR AND HAVE TO SPEND 400.00 ON TIRES AND ALIGNMENT.....NOT HAPPY. *TR
VEHICLE WAS PURCHASED NEW ON MAY 29,2012, VEHICLE WAS ONE OF THREE AVENGERS PURCHASED. THE OTHER TWO HAVE HAD THE SAME PROBLEMS. ON NOVEMBER 28, 2012 AT 12,940 MILES BOTH FRONT TIRES WORN COMPLETELY DOWN. ON JANUARY 15,2013, AT 16,892 MILES THE ENTIRE RACK AND PINION HAD TO BE REPLACED. ON JANUARY 30, 2013 AT 17,365 MILES , TWO SENSORS HAD TO BE REPLACED. ON JANUARY 30, 2013 AT 17,365 , BOTH FRONT TIES WENT BALD AND HAD TO BE REPLACED. ON APRIL 30, 2013 AT 25,597 MILES, BOTH LOWER TIE RODS HAD TO BE REPLACED. ON JUNE 21,2013 AT 29,526 MILES THE ENTIRE ENGINE WENT OUT AND HAS YET TO BE REPLACED. *TR
VEHICLE WAS PURCHASED NEW ON JANUARY 28, 2012. THE TIRES WENT COMPLETELY BALD BY 12,000 MILES. ON MAY 28,2013 AT 33,000 MILES, BOTH TIE RODS HAD TO BE REPLACED. THE FRONT BRAKE ROTORS WERE WRAPPED AND HAD TO BE REPLACED. THE TIRES WILL WEAR VERY FAST AND POSES A SAFETY HAZARD. *TR
VEHICLE WAS PURCHASED NEW ON JANUARY 28,2012. THE VEHICLES TIRES WORE VERY FAST AND THE FRONT TIRES HAD TO BE REPLACED WITHIN 15,000 MILES. ON MAY 6,2013, BOTH TIE RODS HAD TO BE REPLACED AT 25,000 MILES. THE VEHICLE IS AT 30,000 MILES AND WILL HAVE TO GO BACK TO THE SHOP DUE TO STRANGE NOISE WHILE STEERING. *TR
THE ONLY PROBLEM I HAVE IS THAT THE ENGINE SOUNDS LIKE A PEA THRASHER WHEN ITS STARTED ON COLD MORNING. (IT SOUNDS LIKE A LIFTER THAT HAS LOST ITS PRIME). ALSO, THE TRANSMISSION SHIFTS HARD, SURGES (OVER REVS) WHEN COMING TO S ATOP, AND AT TIMES WHEN ITS DOWN SHIFTING WHILE GOING DOWN A HILL, IT SLAMS INTO LOWER GEAR.. THERE ARE ADDITIONAL BODY SOUNDS THAT I HAVEN'T ADDRESSED YET. I WAS TOLD BY MECHANICS AND SERVICE TECH'S THAT THIS WAS A COMMON SOUND FROM MY SIZE ENGINE. THE HAVE RAN UPDATES, YET THE NOISES ARE STILL THERE. I MENTIONED THAT AT IDLE WITH THE HEADLIGHTS ON, IF I WAS TO POWER ANY OF THE WINDOWS, THE HEADLIGHTS DIM AND THEN ENGINE DROPS FROM APPROXIMATELY 950 RPM TO BELOW 500 AND STALLED THE ENGINE. ... UPDATED 04/11/13 *BF
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHEN DRIVING IN INCLEMENT WEATHER, WATER WOULD DRAIN INTO THE VEHICLE, CAUSING THE TRUNK LIGHTS TO FAIL. THE CONTACT ALSO STATED THAT THE THIRD BRAKE LIGHT FAILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. THE CURRENT MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS UNAVAILABLE. *TR
AFTER DRIVING THE VEHICLE ON A SHORT 10 MILE DRIVE I PARKED THE VEHICLE FOR APPROXIMATELY 45 MINUTES WHEN I CAME OUT AND ATTEMPTED TO START THE VEHICLE AT WHICH POINT THE VEHICLE DID NOT START THE BATTERY HAD A FULL CHARGE AND THE GEAR SELECTOR INDICATOR ON THE DASH BOARD LIT UP ALL GEARS I ATTEMPTED NUMEROUS TIMES TO START THE VEHICLE WITH OUT SUCCESS AFTER TROUBLE SHOOTING I DISCONNECTED THE NEGATIVE CABLE TO THE BATTERY AND LEFT IT OFF FOR A FEW MINUTES AND THEN RECONNECTED IT AND ATTEMPTED TO START THE CAR WHICH DID START AT THAT POINT I TOOK THE VEHICLE IN TO MY NEAREST DODGE DEALER AND DROPPED IT OFF AT THE SERVICE DEPARTMENT THE RESPONSE FROM THE DEALERSHIP WAS THAT THEY WERE UNABLE TO VERIFY THE ISSUE AND THEY PROMPTLY CALLED ME BACK AND RETURNED MY VEHICLE WITH NO ISSUE FOUND, ON THE SECOND TIME I TOOK IT IN ON 2/13/13 FOR SAME ISSUE WITH THE VEHICLE NOT STARTING THEY KEPT THE VEHICLE AGAIN FOR A DAY AND FOUND NO ISSUE BUT THE DID REPROGRAM THE PCM AS PER TSB 18-023-12 BUT AGAIN WHEN PICKED UP THEY SAID THERE WAS NO REAL ISSUE THE VEHICLE IS LESS THAN A YEAR OLD AND HAS BEEN IN TWICE FOR THE SAME PROBLEM MY CONCERN IS THAT IT MIGHT HAPPEN WHILE IM DRIVING OR WHILE I AM FAR AWAY FROM HOME. *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND CHANGING LANES, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE HIGHER THAN 15 MPH. APPROXIMATELY 4 SECONDS LATER, THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200. THE VIN WAS NOT AVAILABLE.
I WAS ON MY WAY TO WORK AND CAUTIOUSLY PRECEDED AROUND THE CURVY ROAD WITH MY STEERING WHEEL HELD TO THE RIGHT. WHEN I ENDED THE CURVE AND TRIED TO TURN MY STEERING WHEEL BACK TOO THE RIGHT IT WOULDN'T TURN BACK TO THE LEFT. THIS CAUSED ME TO CRASH HEAD ON INTO A TREE. THE AIR BAGS WERE DEPLOYED. *TR
TRANSMISSION WILL GET STUCK INTO A GEAR AND NOT SHIFT. VEHICLE WAS TAKEN TO DEALERSHIP FOR REPAIR. AFTER 1000 MILES, TRANSMISSION AGAIN MALFUNCTIONS AND TOWED TO DEALERSHIP FOR REPAIR. SECOND MALFUNCTION VERY SIMILAR TO FIRST, BUT I WAS NOT ABLE TO EVEN DRIVE THE CAR AFTER THE SECOND MALFUNCTION. CAR SEEMS TO BE STUCK IN A HIGHER GEAR THAT WILL NOT ALLOW ME TO GET STARTED FROM A FULL STOP. THIS IS A NEW AVENGER WITH 3.6L PENTASTAR ENGINE. *TR
THE POWER STEERING FLUID IS LEAKING, THE RESEVOIR WAS COMPLETELY EMPTY AND I HAD ALL THE FLUID ALL UNDER THE MY CAR AND THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN.. I LIVE FIVE TO 10 MILES FROM THE DEALERSHIP, SO I WENT TO GENE'S DODGE OF FAIRBANKS ON 11/27/2012 AT 5:30 PM ALASKA TIME. ONE OF THE MECHANIC CAME TO LOOK AT MY CAR AND WHEN I STARTED TO HE KNEW JUST BY THE SOUND IT WAS TO POWER STEERING RESEVOIR WAS COMPLETELY EMPTY AND NOTICED THAT THERE WAS ALSO A LEAK. I MADE AN APPOINTMENT FOR 12/06/2012 AND WAS TOP OFF WITH ATF+4. THE NEXT DAY I WENT TO WORK NO ISSUES, IT WASN'T 3PM ON 11/28/2012, MY CAR WAS MAKING THE SAME NOISE AND WHEN I CHECKED AND SAW THAT MY POWER STEERING WAS OUT OF FLUID AGAIN SO WHEN I REFILLED IT IT TOOK A WHOLE QUART. I CALLED THE DEALERSHIP RIGHT AWAY AND TOOK THE CAR TO THEM AND GOT A RENTAL COVERED UNDER MY WARRANTY. THE NEXT DAY ON 11/29/2012 I PICK UP MY CAR AND WAS TOLD THAT THE POWER STEERING HIGHT PRESSURE HOSE CRACKED AND WAS REPLACED AND THAT THIS IS A COMMON PROBLEM AND THAT IS WHY THEY KEEP THE PART IN STOCK ALSO THAT THEY WILL SEE ME BEFORE WINTER IS OVER. ON 11/30/2012 FROM 9AM I AM TO WORK A 24HR SHIFT AND SO I DROVE TO WORK NO ISSUES, HOWEVER, BETWEEN 9AM ON 6PM ALL MY FULID FROM MY POWER STEERING TANK WAS GONE AND SO I PUT SOME MORE FLIUD IN BECAUSE THE STEERING WHEEL LOCKED UP AND WOULD NOT TURN. AS I WENT TO TURN THE WHEEL TO GET THE FLUID FLOWING I RETUNED TO HOOD TO CLOSE IT AND AS I WAS PUTTING THE CAP BACK ON THE TANK I
TL* THE CONTACT OWNS A 2012 DODGE AVENGER SE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE TRANSMISSION BEGAN TO DOWN SHIFT IN A JERKING MOTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE PCM CHIP WAS UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50.
I JUST BOUGHT MY 2012 SE A FEW MONTHS AGO. I'VE NOTICED SOME ROUGH SHIFTING WITH MY 4 SPEED TRANSMISSION, PARTICULARLY WHEN DOWNSHIFTING AT ABOUT 25-50 MPH. THE FEELING FROM THE TRANSMISSION ALMOST SEEMS LIKE THE TRANSMISSION IS STUMBLING DOWN THE GEARS, RATHER THEN A SMOOTH DOWNSHIFT. THE ROUGH DOWNSHIFT IS VERY NOTICEABLE AND IRRITATING. OF COURSE WITH THIS BEING A BRAND NEW CAR I WAS CONCERNED ABOUT THE TRANNY AND TOOK THE CAR BACK TO THE DEALERSHIP. THEY GAVE ME THE STANDARD "WE CAN'T FIND ANYTHING WRONG WITH IT" ROUTINE AND CLAIMED THAT THEY DID A REFLASH ON THE TRANS. SINCE I TOOK THE CAR TO THE DEALER I HAVEN'T NOTICED THE SHIFTING ISSUE AS FREQUENTLY, BUT IT IS STILL HAPPENING. I WISH I GOT THE 6 SPEED ONE TO SEE HOW IT SUPPOSED TO RIDE. *TR
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. THE CONTACT STATED THAT WHILE TRAVELING 2 MPH A SCREECHING NOISE EMITTED WHEN THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHO DIAGNOSE THAT THE FAILURE WAS DUE TO BRAKE DUST ON THE EMERGENCY BRAKE AND BRAKE PADS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 11,400.
I WAS MAKING A U TURN AND THE CAR STALLED, IT WAS STILL ON DRIVE GEAR BUT AS I PRESSED THE GAS PEDAL NOTHING OCCURRED. THE STEERING WHEEL WAS LOCKED AS WELL AS THE BRAKING PEDAL. I PUT THE SHIFT BACK IN PARKING GEAR TURNED OFF THE CAR WAITED A COUPLE OF MINUTES THEN TRIED TO TURN IT BACK ON AND IT STARTED WORKING AGAIN. *TR
07/07/12, 16,214 MILES: VEHICLE WENT INTO SERVICE DEPARTMENT FOR 16000 MILE ROUTINE MAINTENANCE, TO INCLUDE: LUBE, OIL, FILTER; TIRE ROTATION; AIR FILTER; INSPECT BRAKE LININGS; INSPECT EXHAUST SYSTEM; AND INSPECT THE FRONT SUSPENSION, TIE ROD ENDS AND BOOT SEALS FOR CRACKS OR LEAKS AND ALL PARTS FOR DAMAGE, WEAR, IMPROPER LOOSENESS OR END PLAY. IT WAS DISCOVERED DURING THAT ROUTINE SERVICE THAT THE GOODYEAR EAGLE LSII TIRES ON MY CAR SHOWED SIGNS OF SIDEWALL SEPARATION. TIRES WERE REPLACED AT OWNER EXPENSE, 07/10/12 AT 16,463 MILEAGE. FOLLOWING THE TIRE REPLACEMENT (ONE WEEK LATER) HEARD A POPPING IN THE FRONT SUSPENSION (THAT WAS JUST INSPECTED ON 07/07/12), CALLED DEALERSHIP TO TAKE IT IN FOR DIAGNOSIS/REPAIR (WENT IN 07/19/12 AT 1:30PM). WAS SENT HOME, IN AFFECTED VEHICLE, STATING THAT THE MECHANISMS IN THE STEERING BOX WAS THE SOURCE OF THE NOISE. WAS TOLD AT THAT TIME THE VEHICLE WAS SAFE TO DRIVE, NO LOANER WOULD BE PROVIDED. THE PARTS WERE ON BACK ORDER, AND AN APPOINTMENT MADE FOR 07/30/12. CALLED THE DEALERSHIP ON 07/28/12 TO CONFIRM PARTS ARRIVAL AND SERVICE APPOINTMENT FOR 07/30/12: DURING PHONE CALL, MATT FROM THE SERVICE DEPARTMENT STATED THAT THE PARTS HAD NOT ARRIVED YET, THEREFORE WOULD NOT BE AVAILABLE FOR THE SCHEDULED APPOINTMENT. CANCELLED THE PRE-SCHEDULED APPOINTMENT AND SAID THEY WOULD CALL WHEN THE PARTS ARRIVED. WHEN ASKED ABOUT THE SAFETY OF DRIVING THE VEHICLE, HE STATED "WE WOULD PREFER YOU NOT DRIVE THE VEHICLE UNTIL WE CAN GET IT FIXED". AGAIN,
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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