Owners filed 1 complaints about this vehicle with federal regulators, most often about the visibility. It has been recalled 4 times.
What fails
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Reports
Crashes
Fires
Injuries
Visibility
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4 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer15V745000
Filed Nov 10, 201512,656 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Equipment › Recreational Vehicle/Trailer10V563000
Filed Nov 16, 20103,488 vehiclesThor Motor Coach
Defect. TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON JANUARY 12, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR THOR MOTOR COACH AT 1-877-855-2867.
Suspension08V391000
Filed Aug 7, 2008179 vehiclesDamon Corporation
Defect. DAMON IS RECALLING 179 MY 2008 ASTORIA, TUSCANY,ESSENCE, AND MY 2008-2009 ASTORIA PACIFIC MOTOR HOME CHASSIS EQUIPPED WITH SAF-HOLLAND ADL SERIES REAR SUSPENSIONS. IN SOME INSTANCES THE TRANSVERSE BEAM WAS NOT PROPERLY WELDED WHICH COULD RESULT IN A FAILURE OF THE WELD.
Risk. IF THE WELD FAILS, VEHICLE STABILITY WHILE CORNERING COULD BE AFFECTED RESULTING IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A CRASH. IN ADDITION, THE TRANSVERSE BEAM COULD DROP TO THE GROUND CAUSING SPARKS THAT COULD CAUSE A FIRE HAZARD.
Remedy. DAMON IS WORKING WITH DAIMLER TRUCKS/SAF-HOLLAND TO HAVE A VISUAL INSPECTION OF THE ADL TRANSVERSE BEAM PERFORMED. IF A WELD DEFECT IS IDENTIFIED, SAF-HOLLAND WILL PROVIDE A SERVICE REPLACEMENT KIT THAT CONTAINS A NEW TRANSVERSE BEAM, ALL NECESSARY INSTALLATION HARDWARE, BEAM REPLACEMENT, AND INSTRUCTIONS FREE OF CHARGE (PLEASE SEE 08E031). OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712, SAF-HOLLAND AT 1-231-773-3271 OR DAMON AT 1-800-860-3812.
Steering › Linkages › Tie Rod Assembly08V054000
Filed Feb 5, 2008326 vehiclesDamon Motor Coach
Defect. DAMON IS RECALLING 126 MY 2007-2008 TUSCANY, MY 2008 ASTORIA, AND ASTORIA PACIFIC MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS. THE FASTENERS THAT ATTACH THE STEERING ARM OR TIE ROD ARMS TO THE SPINDLE MAY BE OVER OR UNDER-TIGHTENED.
Risk. INCORRECTLY TORQUED STEERING ARM FASTENERS MAY FATIGUE AND FRACTURE WHICH COULD CAUSE A CRASH WITHOUT WARNING.
Remedy. DAMON IS WORKING WITH FREIGHTLINER TO REPAIR THESE VEHICLES FREE OF CHARGE(PLEASE SEE 07V-306). THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR DAMON AT 1-937-596-6849.
What owners reported
Newest filings
Visibility
Filed Jan 5, 20093,946 milesNC
PURCHASED MOTOR HOME 8-27-08. REPORTED PROBLEM WITH WINDSHIELD WIPER TO DEALER 9-19-08. NO REPAIRS OFFERED. WINDSHIELD WIPER MOTOR STOPPED IN SNOW, SLEET & RAIN WHILE ON TRIP TO NEW ENGLAND OVER THANKSGIVING HOLIDAY. ROADSIDE ASSISTANCE SAID NOT COVERED. BRAKES WOULD NOT STOP US WITHOUT DELAY. ATTEMPTED REPAIRS AT FREIGHTLINER DEALER IN MD AND DAMON DEALER IN MASS. BRAKE DRUMS WERE RUSTED "DUE TO SITTING" FOR LONG PERIOD AT DEALERSHIP. FREIGHTLINER WILL NOT COVER UNDER WARRANTY. UNABLE TO GET WIPERS REPAIRED UNTIL RETURNED TO ORIGINAL DEALER WHO KEPT IT 2 WEEKS UNTIL REPAIRING ON 12-23-08, AT WHICH TIME RV WAS RETURNED TO US WITH A DEAD BATTERY. BRAKE DRUMS AND SHOES REPLACED AT OUR EXPENSE ON 1-5-09 ($1,600.00). *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 10, 2015. Source: NHTSA Office of Defects Investigation.