Owners filed 2 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility
1
0
0
0
Steering
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer08V289000
Filed Jul 2, 2008804 vehiclesDamon Corporation
Defect. DAMON IS RECALLING 804 MY 1999 INTRUDER, ULTRASPORT, AND ESCAPER MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Remedy. DAMON IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E-030). NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON JUNE 30, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767- 9101 OR DAMON AT 1-800-860-3812.
Equipment › Recreational Vehicle/Trailer07V130000
Filed Mar 20, 200725,128 vehiclesDamon Corporation
Defect. CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy. DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT 1-800-860-3812.
Equipment › Recreational Vehicle/Trailer01V091002
Filed Mar 20, 2001923 vehiclesDamon Corporation
Defect. VEHICLE DESCRIPTION: MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Remedy. NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR DAMON AT 1-937-497-3080.
What owners reported
Newest filings
Visibility
Filed Mar 21, 201020,000 milesFL
THE FRONT SIDE GLASS IS DOUBLE PANE GLASS THAT WHEN AIR GETS BETWEEN THE LAYERS CAUSES THE GLASS TO FROST OVER MAKING IT DIFFICULT TO SEE OUT THE SIDE WINDOWS. *TR
Steering
Filed Sep 30, 2004TN
CONSUMER COMPLAINED ABOUT STEERING PROBLEM. WHEN TRAVELING AT 65-70 MPH VEHICLE WANDERED MORE THAN NORMALLY. HE COULD REPAIR THE PROBLEM, BUT WONDERED WHAT WERE HIS RIGHTS REGARDING THE WARRANTY. ALSO, THERE WERE NO RECALLS ON THIS PARTICULAR PROBLEM.*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 2, 2008. Source: NHTSA Office of Defects Investigation.