Owners filed 5 complaints about this vehicle with federal regulators, most often about the child seat › base. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Child Seat › Base | 4 | 0 | 0 | 0 | |
| Child Seat | 1 | 0 | 0 | 0 |
TL* THE CONTACT OWNS A CYBEX CLOUD Q (NA) SAFETY SEAT. THE SEAT WAS MANUFACTURED IN FEBRUARY OF 2016 AND WAS BEING UTILIZED IN A 2016 SUBARU WRX. THE CONTACT STATED THAT THE LABEL WITH THE INSTRUCTIONS TO INSTALL THE CHILD SEAT PEELED OFF AND WAS NEVER SEEN AGAIN. THE CONTACT STATED THAT THE CHILD SEAT COULD NOT BE INSTALLED PROPERLY WITHOUT THE INSTRUCTIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PURCHASE DATE WAS UNKNOWN.
BRAND NEW CYBEX ATONQ BASE WITH LARGE CRACK IN PLASTIC OF BELT TENSIONING PLATE.
SEAT: CYBEX ATON2 INFANT CAR SEAT MODEL NUMBER: 12-4010038 CYBEX ARTICLE 515103009 MANUFACTURED 01/2015. RECLINE FOOT ON THE CYBEX ATON BASE WAS STUCK IN THE FARTHEST RECESSED POSITION AND COULD NOT BE LOWERED (IT IS SUPPOSED TO HAVE 4 POSITIONS). THE LOWER ANCHOR CONNECTORS ARE STORED IN THE BASE IN SUCH A WAY THAT THE RECLINE FOOT MUST BE LOWERED ALL THE WAY IN ORDER TO REMOVE THE CONNECTORS FROM THEIR STORAGE LOCATION. AS SUCH, LATCH COULD NOT BE USED WITH THE BASE AS THE CONNECTORS COULD NOT BE REMOVED FROM THEIR STORAGE LOCATION (SINCE THE RECLINE FOOT WOULD NOT EXTEND DOWNWARDS).
SEAT: CYBEX ATON2 INFANT CAR SEAT MODEL NUMBER: 12-4010038 CYBEX ARTICLE 515103009 MANUFACTURED 01/2015. RECLINE FOOT ON THE CYBEX ATON BASE WAS STUCK IN THE FARTHEST RECESSED POSITION AND COULD NOT BE LOWERED (IT IS SUPPOSED TO HAVE 4 POSITIONS). THE LOWER ANCHOR CONNECTORS ARE STORED IN THE BASE IN SUCH A WAY THAT THE RECLINE FOOT MUST BE LOWERED ALL THE WAY IN ORDER TO REMOVE THE CONNECTORS FROM THEIR STORAGE LOCATION. AS SUCH, LATCH COULD NOT BE USED WITH THE BASE AS THE CONNECTORS COULD NOT BE REMOVED FROM THEIR STORAGE LOCATION (SINCE THE RECLINE FOOT WOULD NOT EXTEND DOWNWARDS).
SEAT: CYBEX ATON2 INFANT CAR SEAT MODEL NUMBER: 12-4010038 CYBEX ARTICLE 515103009 MANUFACTURED 01/2015 RECLINE FOOT ON THE CYBEX ATON BASE WAS STUCK IN THE FARTHEST RECESSED POSITION AND COULD NOT BE LOWERED (IT IS SUPPOSED TO HAVE 4 POSITIONS). THE LOWER ANCHOR CONNECTORS ARE STORED IN THE BASE IN SUCH A WAY THAT THE RECLINE FOOT MUST BE LOWERED ALL THE WAY IN ORDER TO REMOVE THE CONNECTORS FROM THEIR STORAGE LOCATION. AS SUCH, LATCH COULD NOT BE USED WITH THE BASE AS THE CONNECTORS COULD NOT BE REMOVED FROM THEIR STORAGE LOCATION (SINCE THE RECLINE FOOT WOULD NOT EXTEND DOWNWARDS).
5 of 5 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.