Car Problem DataNHTSA records

2002 Custom Campers LS

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling1
000

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer07V077000
Filed Mar 5, 20079,457 vehiclesNu Wa Industries, Inc.

Defect. CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. NU WA WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NU WA AT 1-620-431-2088.

What owners reported

Newest filings
Engine and Engine Cooling
Filed Dec 3, 2008WI

A FATIGUE CRACK IN THE BOILER TUBE OF OUR DOMETIC REFRIGERATOR IN OUR 2002 CEDAR CREEK 5TH WHEEL CAMPER. RESULTED IN A YELLOW RESIDUE LEAKING AT THE BACK OF THE REFRIGERATOR RUNNING DOWN OUR CAMPER, THE SMELL OF AMMONIA AND THE REFRIGERATOR WAS NO LONGER COOLING, ALL FOOD WAS SPOILED INSIDE WHEN WE CAME UP FOR THE WEEKEND. FRIG NEEDED TO BE TAKEN OUT TO BE REPAIRED. KINGS CAMPERS CAME TO GET IT AND BROUGHT IT BACK A FEW WEEKS LATER. THEY CONTRACTED IT OUT TO BE FIXED. WE HAVE RECALL PAPERS BUT DOMETIC WON'T HONOR THEM AND KINGS CAMPERS IS CHARGING US $791.25. *TR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20090100Routine
20080200Routine
20072300Routine
20061300Routine
20050300Routine
20040200Routine
20030200Routine
2002 — this page1100Routine
20010100Routine
20000100Routine
19990100Routine
19980100Routine

Compare every LS year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 5, 2007. Source: NHTSA Office of Defects Investigation.