Owners filed 2 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
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0
0
0
Equipment
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4 safety recalls
Part 573 reports
Equipment16V821000
Filed Nov 14, 2016499 vehiclesCruiser Rv
Defect. Cruiser RV (Cruiser) is recalling certain model year 2015-2016 Stryker toy hauler trailers manufactured June 12, 2014, to August 27, 2015, equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Risk. If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Remedy. Cruiser will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Cruiser customer service at 1-260-562-3500. Cruiser's number for this recall is 99-03-11.
Equipment › Recreational Vehicle/Trailer16V196000
Filed Apr 7, 201648 vehiclesCruiser Rv
Defect. Cruiser RV (Cruiser) is recalling certain model year 2016-2017 Stryker travel trailers, models ST3316, STG3112 and STG3212, manufactured December 11, 2015, to March 10, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer.
Risk. In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
Remedy. Cruiser will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200lb rating, free of charge. The recall began on April 21, 2016. Owners may contact Cruiser customer service at 1-260-562-3500.
Defect. Cruiser RV (Cruiser) is recalling certain model year 2016 Stryker travel trailers manufactured March 23, 2015, to April 20, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk. If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy. Cruiser will notify owners, and dealers will replace any affected wheel hub, free of charge. The recall began on July 14, 2015. Owners may contact Cruiser customer service at 1-866-277-5630. Cruiser's number for this recall is 11043R & 11044R.
Equipment › Recreational Vehicle/Trailer15V103000
Filed Feb 23, 201551 vehiclesCruiser Rv
Defect. Cruiser RV (Cruiser) is recalling certain model year 2016 Stryker Toy and Stryker Toy Hauler trailers manufactured July 21, 2014, to January 9, 2015, and equipped with an optional slide floor. In the affected trailers, the slide floor can be flipped up to access the storage space underneath. If the floor is flipped up while the trailer is stationary, the trailer occupants may be exposed to exhaust fumes from the generator or fumes from the exterior fueling station.
Risk. If the optional slide floor is opened and the occupants are exposed to fumes, there is an increased risk of injury.
Remedy. Cruiser will notify owners, and dealers will secure the slide floor so that it cannot be opened, completely sealing it from the occupant space, free of charge. The recall began April 14, 2015. Owners may contact Cruiser customer service at 1-866-277-5630.
What owners reported
Newest filings
Equipment
Filed Jul 24, 2017VA
TL* THE CONTACT OWNS A 2016 CRUISER RV STRYKER TOY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V821000(EQUIPMENT). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MCGEORGE'S ROLLING HILLS RV (LOCATED AT 11525 SUNSHADE LN, ASHLAND, VA 23005) WHO STATED THAT THE PARTS HAD TO BE ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed Sep 21, 2016OH
WE PURCHASED A CRUISER RV -STYKER 2710 TOY HAULER ON SEPTEMBER 18, 2015 FROM WANA RV IN SHIPSHEWANA, INDIAINA. THIS TOY HAULER IS COMPLETELY UNSAFE TO BE DRIVEN ON THE ROAD. THE SWAYING FROM THIS RV IS UNCONTROLLABLE. WE HAVE EXPERIENCED NOTHING BUT TROUBLE WITH THIS TOY HAULER SINCE WE PURCHASED. THE SWAYING THAT IS EXPERIENCED WHEN PULL THIS RV IS COMPLETELY UNSAFE!!!!! WE WILL ATTACH ALL CORRESPONDENCE THAT WE HAVE HAD WITH CRUISER RV REGARDING THIS ISSUE. THEY ACTUALLY STOPPED MAKING THIS MODEL, BUT STATE IT'S BECAUSE IT WAS NOT A TOP SELLER. BUT, THEY STILL MAKE THE SAME EXACT FLOOR PLAN WITH A DIFFERENT SIZE FRAME.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 14, 2016. Source: NHTSA Office of Defects Investigation.