2013 Cruiser Rv Shadow Cruiser

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
000
Structure1
000
Equipment › Recreational Vehicle/Trailer1
000

2 safety recalls

Part 573 reports
Equipment17V751000
Filed Nov 22, 201736,037 vehiclesCruiser Rv

Defect. Cruiser RV (Cruiser) is recalling certain 2016-2017 Boss, Full House and Fun Finder Signature, 2018 Embrace and Striker FW, 2013-2016 Enterra and View Finder Signature, 2006-2016 Fun Finder, 2007-2015 Fun Finder Xtra, 2015-2017 Fun Finder Xtreme Lite and Shadow Cruiser Ultra Lite, 2016-2018 MPG, 2013-2017 Radiance, 2017-2018 Radiance Ultra Lite, 2010-2016 Shadow Cruiser, 2015-2016 Shadow Cruiser LE, 2017 South Fork, 2014-2018 Striker, 2009-2016 View Finder Lite, 2006-2007 Liberty, 2007 Land Roamer, 2009-2012 View Finder Toy Hauler, and 2006-2013 Fun Finder X recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Cruiser will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Cruiser customer service at 1-866-277-5630, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Latches/Locks/Linkages13V649000
Filed Nov 19, 201341 vehiclesCruiser Rv

Defect. Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Risk. If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Remedy. Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.

What owners reported

Newest filings
Equipment › Recreational Vehicle/Trailer
Filed Aug 29, 2013MT

CPSC: I1380372A. 2013 SHADOW CRUISER. CONSUMER STATED SHE WAS HAVING MULTIPLE PROBLEMS WITH THE TRAILER. *LN THE CONSUMER STATED THE SLIDE OUT MALFUNCTIONED. IT DID NOT PROPERLY RETRACT, WHEN IT WAS PULLED IN. THE KITCHEN COUNTERTOPS AND CUTTING BOARD WERE WARPED AFTER ONE USE, THE LEFT FRONT DRIVER'S STABILIZER JACK WAS BENT. THERE WAS A PROPANE LEAK ON THE DRIVER'S SIDE AND THE TANK MOUNT BOLT WAS BROKEN AND RUSTED. THE RAIL SYSTEM WAS SHOWING SIGNS OF HEAVY DAMAGE FROM BEING IMPROPERLY INSTALLED. THERE WAS A HORRIBLE NOISE, WHEN THE SLIDE WAS RETRACTED. UPON INVESTIGATION, THE WIRES AND A RUBBER COVERING WERE TANGLED IN THE GEARS AND THE TAIL SYSTEM. THE CONSUMER DISCOVERED THE AXLES/TIRES WERE THE WRONG SIZE FOR THE COACH. THE COACH FLOODED.

Structure
Filed Aug 21, 20135 milesMT

THE FOLLOWING IS A THE LIST OF ISSUES REPORTED TO PIERCE RV AFTER OUR FIRST TRIP ON MAY 13, 2013: 1.SLIDE OUT MALFUNCTIONS:DOES NOT PROPERLY RETRACT OR RETURN-GAPS 2.OUTDOOR KITCHEN COUNTERTOP WARPED3.LEFT FRONT STABILIZER JACK BENT. LIST OF ISSUES REPORTED TO PIERCE RV JUNE 17, 2013: 1.OVEN WILL NOT STAY LIT. 2.OUTDOOR KITCHEN COUNTERTOPS STILL NOT REPAIRED. 3.LEFT FRONT STABILIZER JACK NOT REPAIRED. 4.SLIDE OUT STILL DOES NOT WORK PROPERLY 5.NO KEYS FOR OUTDOOR KITCHEN. 6.MIRROR OPPOSITE OF TV STAND IS EXTREMELY CROOKED. 7.OUTDOOR KITCHEN GRAY WATER DRAIN HOSE WAS NOT PROPERLY ATTACHED AND RESULTED IN MAJOR FLOODING JUNE17, 2013, WE DROPPED OFF OUR COACH FOR REPAIR. AUG2, 2013, WE PICKED UP OUR COACH AFTER 34 BUSINESS DAYS AUG4, 2013, WE DROPPED OFF OUR COACH FOR REPAIR AGAIN. 1.THE SLIDE WAS HITTING THE GUTTER.2.WE DISCOVERED A PROPANE LEAK ON THE DRIVERS SIDE AND THE TANK MOUNT BOLT WAS BROKEN AND RUSTED. 3.SERVICE DEPARTMENT LET US KNOW OUR COACH HAD BEEN REPAIRED AND WAS READY FOR PICK UP A FEW DAYS LATER.TOBIN SAW DAYLIGHT ON THE EDGES OF THE SLIDE; SO WE LEFT OUR COACH FOR REPAIR. AUG15, 2013, PROPANE LEAK FOUND.WRONG HOSES HAD BEEN REPLACED. AUG17, 2013 --1.THE SLIDE NOT WORKING PROPERLY--WIRES/RUBBER COVERING WERE TANGLED IN THE GEARS AND RAIL SYSTEM.2.DAYLIGHT SHINES THROUGH THE TOP OF THE SLIDE WHEN FULLY EXTENDED.3.COACH FLOODED WITH GRAY WATER.4.WE FOUND THE AXLES/TIRES ON OUR COACH ARE FOR A S-260BHS. OUR COACH S-280QBS SHOULD HAVE: GVWR: 7,530 LBS /GAWR (EACH)

Structure › Body
Filed Jul 26, 20121,000 milesMI

TL* THE CONTACT OWNS A 2013 CRUISER RV 280QBS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ANOTHER DRIVER NOTICED THAT THE PROPANE FUEL LINE DETACHED FROM THE TRAILER. THE FUEL LINE WAS SEEN DRAGGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TIED THE FUEL LINE BACK ONTO THE VEHICLE. PROPANE WAS LEAKING FROM THE LINE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAD NEVER RECEIVED ANY COMPLAINTS SIMILAR TO THE CONTACT'S. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000. UPDATED 8/31/12 *CN THE CONSUMER STATED THE DEALER WAS NOTIFIED. THE VEHICLE WAS REPAIRED BY THE MANUFACTURER AT THEIR FACTORY. ADDITIONAL CUPS WERE ADDED TO SECURE THE PROPANE LINE TO THE VEHICLE. UPDATED 09/11/2012 *JS

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20230200Routine
20220600Routine
20210200Routine
20193000Routine
20180100Routine
20171100Routine
20162100Routine
20150100Routine
20140100Routine
2013 — this page3200Routine
20121200Routine
20111300Routine
20100200Routine
20090100Routine
20080100Routine
20070100Routine
20060100Routine
20030100Routine
20020100Routine
20010100Routine
20000100Routine
19990100Routine
19980100Routine
19970100Routine

Compare every Shadow Cruiser year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.