2019 Cruise Car Moke

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000

1 safety recall

Part 573 reports
Visibility › Windshield19V905000
Filed Dec 18, 201960 vehiclesCruise Car, Inc.

Defect. Cruise Car, Inc. (Cruise Car) is recalling certain 2019 Moke vehicles. The vehicles may be equipped with a windshield of the incorrect glass quality rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Risk. The incorrect windshield could affect the driver's visibility, increasing the risk of a crash.

Remedy. Cruise Car will notify owners, and dealers will replace the windshield, free of charge. Owner notification letters were mailed December 19, 2019. Owners may contact Cruise Car customer service at 1-941-929-1630.

What owners reported

Newest filings
Unknown or Other
Filed Jul 29, 2020500 milesFL

VIN #'S ARE LOANED FROM CRUISE CAR, A FLORIDA GOLF CART MANUFACTURER, MARKETED AND SOLD BY MOKE AMERICA, A COMPANY THAT DOES NOT OWN THE MOKE TRADEMARK, MOKE AMERICA HAS FRANCHISED DEALERS FOR THEIR CARS AND DIRECT SALES TO CONSUMERS. BUT THEY ARE DEFRAUDING CUSTOMERS AS THE VEHICLES ARE NOT MOKE. FURTHERMORE, THE VEHICLES ARE ORDERED FROM CHINA AS COMPLETE ASSEMBLED UNITS AND MARKETED AS MADE IN AMERICA BY MOKE AMERICA AS IF IT WAS A CAR MANUFACTURER. MOKE AMERICA ALSO LOANS VIN NUMBERS FROM CRUISE CAR AND THEN HAS CARS IMPORTED FROM CHINA DIRECT TO DEALERS, ASKING THEM TO STAMP A CRUISE CAR VIN NUMBER ON EACH. DISCLAIMER: WE ARE MOKE USA, A SUBSIDIARY OF MOKE INTERNATIONAL AND THE GLOBAL MANUFACTURER OF MOKE. WE ARE ATTEMPTING TO MANAGE THE MOKE AMERICA SITUATION THROUGH TRADEMARK AND CIVIL LAW. ULTIMATELY, THE INFRACTIONS ARE WITH NHTSA AND WE NEED YOUR SUPPORT. CUSTOMERS ARE GETTING DEFRAUDED THROUGHOUT THE UNITED STATES DAILY WITH THESE CHINESE CARS. LASTLY, WE HAVE PHOTOGRAPHIC EVIDENCE OF THIS COMPANY ALSO SELLING MOKE'S WITH CHINESE CHERY FUEL ENGINES IN THEM; THAT DO NOT MEET EPA STANDARDS. HAPPY TO SHARE MORE INFO. ATTACHED IS THE USPTO DECISION ADVISING MOKE AMERICA DOES NOT OWN THE MOKE TRADEMARK IN THE UNITED STATES.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
2019 — this page1100Routine
20181000Routine

Compare every Moke year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 18, 2019. Source: NHTSA Office of Defects Investigation.