2017 Crossroads Z1

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Furnace16V107000
Filed Feb 24, 201613 vehiclesDs Corp Dba Crossroads Rv

Defect. DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Z1 Lite travel trailers manufactured January 2, 2016, to February 4, 2016. The affected trailers are equipped with a Suburban furnace, model #NT-20SEQ, that may have an exhaust cover that incorrectly identifies the hot exhaust tube location.

Risk. If the cover indicates the wrong hot tube location, someone may unexpectedly touch the hot exhaust tube, increasing their risk of injury. Additionally, if a plastic return tube was installed there is an increased risk of fire.

Remedy. Crossroads will notify owners, and dealers will replace the exhaust cover, free of charge. The recall began on February 26, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 40-2015.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
2017 — this page0200Routine
20160300Routine
20150200Routine
20140100Routine
20130100Routine
20120100Routine

Compare every Z1 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.