2015 Crossroads Elevation

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Structure › Frame and Members	1		0	0	0

1 safety recall

Part 573 reports

Equipment17V755000

Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners reported

Newest filings

Structure › Frame and Members

Filed Jul 17, 2018AZ

TL* THE CONTACT OWNS A 2015 CROSSROADS ELEVATION TRAILER. THE CONTACT STATED THAT THE FRAME OF THE TRAILER WAS CRACKED. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THE CRACKED FRAME. THE RECREATIONAL TRAILER WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THERE WAS NO MILEAGE. *DT *BF CONSUMER STATED I HAVE ATTACHED 5 PICTURES OF THE WIRES FOR YOU. YOU WILL NOTICE THE USE OF WIRE NUTS AS OPPOSED TO CRIMPING THE WIRES, WHICH IS DONE IN THE AUTOMOTIVE AND MARINE INDUSTRY. JUST CURIOUS IF THAT IS THE BEST PROCEDURE FOR RV'S THAT DO MOVE AND VIBRATE GOING DOWN THE ROAD. CARFAX CANNOT PROCESS THIS REQUEST. UPDATED 10/31/18*JB 11/27/2018 UPDATED *DT CONSUMER STATED THERE WAS A TIRE BLOWOUT ON THE DRIVER SIDE. UPDATED 12/4/18*JB *DT*JB *DT CONSUMER WOULD LIKE TO ADD MORE INFO TO TH COMPLAINT. BROKEN WELD ON THE SIDE WALL SUPPORT STRAPS. BROKEN BOLTS AND HAD MISSING BOLTS. CONSUMER HAS ATTACHED TWO VIDEOS FROM INSPECTION.*JB

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Assessment
2016	0	2	Routine
2015 — this page	1	1	Routine
2014	0	1	Routine
2013	2	2	Routine
2012	0	3	Routine

Compare every Elevation year →

Other Crossroads models

All Crossroads models →

Zinger 12 Redwood 12 Cruiser 10 Sunset Trail 8 Silverado 6 Paradise Pointe 6

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.