2009 Crossroads Crossforce

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine1
000

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Exterior Lighting09V136000
Filed Apr 23, 20091,018 vehiclesCrossroads Rv

Defect. CROSSROADS RV IS RECALLING 1,018 MY 2005-2009 CROSS TERRAIN, MY 2006-2009 CROSSFORCE AND MY 2006-2008 ZINGER CROSSFIRE TRAVEL TRAILERS. THESE TRAVEL TRAILERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TRAVEL TRAILERS WERE BUILT WITHOUT REAR REFLEX REFLECTORS.

Risk. LACK OF REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE TRAVEL TRAILER INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL SEND REFLECTORS AND INSTALLATION INSTRUCTIONS TO CUSTOMERS. CUSTOMERS WILL HAVE THE OPTION OF INSTALLING THE REFLECTORS OR TAKE THEIR TRAVEL TRAILER TO THE NEAREST CROSSROADS RV CERTIFIED DEALER TO HAVE THE INSTALLATION DONE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CROSSROADS RV AT 888-226-7496.

What owners reported

Newest filings
Engine
Filed Sep 27, 2015179,000 milesLA

I PULLED OUT OF MY DRIVE WAY TO GO TO THE STORE WHEN I HIT ABOUT 15MPH MY IGNITION COIL BLEW OUT RIGHT ALONG WITH THE SPARK PLUG STRIPPING THE THREADS IN THE ALUMINUM HEAD. THIS IS THE 5TH INCIDENT I'VE HAD ON JUST MY VEHICLE. I'VE JUST LOOKED THIS PROBLEM UP AND READ THE REVIEWS AND REPORTS. ALONG WITH EVERYONE ELSE I AM TIRED OF SPENDING MONEY ON THIS PROBLEM AND THINK FORD SHOULD FIX IT. ALL OF MY OEM PARTS ARE THE ONES BREAKING AND I REFUSE TO FIX ANY MORE PROBLEMS LIKE THIS. I'VE TRIED EVERYTHING INCLUDING THE HELI-COIL FIX AND THESE WEAK ALUMINUM HEADS TEND TO KEEP STRIPPIN. I AM LOOKING TO SEE IF THERE IS YET A RECALL ON THIS PROBLEM AND IF NOT WE SHOULD FIGHT FOR ONE. OTHERWISE I BOYCOTT FORD PRODUCTS DUE TO THEIR EXTENSIVE EXCUSES ABOUT HOW PEOPLE AREN'T TORQUING THE PLUGS RIGHT ETC. WHEN REALLY IT IS ORIGINAL FACTORY PLUGS AND HEADS THAT ARE HAVING ISSUES.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
2009 — this page1200Routine
20080200Routine
20070300Routine
20060300Routine

Compare every Crossforce year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.