No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Back Over Prevention › Sensing System › Camera19V749000
Filed Oct 18, 201924 vehiclesCollins Bus Corporation
Defect. Collins Bus Corporation (Collins Bus) is recalling certain 2018-2019 TL400, TL408, TH400 and TH408 school buses. The school buses may have been manufactured without a rear backup camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk. Reduced rearward visibility can increase the risk of a crash.
Remedy. Collins will notify owners, and dealers will install a backup camera, free of charge. The recall began November 21, 2019. Owners may contact Collins customer service at 1-800-533-1850 extension 424.
Seats › Barriers19V211000
Filed Mar 19, 20193,787 vehiclesCollins Bus Corporation
Defect. Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk. Failure to properly restrain an unbelted seat occupant can increase the risk of injury.
Remedy. Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 18, 2019. Source: NHTSA Office of Defects Investigation.