2012 Collins DH400

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Fuel System, Other12V345000
Filed Jul 19, 2012598 vehiclesCollins Bus Corporation

Defect. Collins is recalling certain model year 2012 Collins, Corbeil, and Mid-Bus school bus and multi-function school activity buses, models SL400, SH400, DH400, DH416 with 139" wheel base and two-passenger seat set at 24, 25, 26, 27, or 28" hip to knee spacing and three-passenger seat set at 24, 25, or 26" hip to knee spacing and model year 2012 DH500 and DH516 with 159" wheel base and two-passenger seat set at 28 or 29" hip to knee spacing and three-passenger seat set at 27, 28, or 29" hip to knee spacing. These buses were manufactured from March 12, 2012, through September 20, 2012. In some floor plans on these models of buses, there is the possibility that the fuel filler hose was damaged during seat or seat track installation or that a seat bolt and/or the seat bolt bracket interferes with the routing of the fuel fill hose. The fuel fill hose runs from the exterior of the bus, through a housing in the bus, then under the bus and toward the fuel tank. Some floor plans have a seat or track bolt that comes through the floor near the area where the hose crosses the chassis frame. In addition to possible damage during installation, there is a chance that the bolt or the bracket can abrade or puncture the hose in this area.

Risk. If the integrity of this hose is breached, fuel could spill. In the case of gasoline or diesel vehicle, fuel could spill during fueling operations or in the event of a crash, increasing the risk of a fire. In the case of a propane vehicle, propane gas could be released during fueling operations (check valves prevent release from the tanks) creating the risk of a fire during filling.

Remedy. Collins will notify owners, and dealers will repair the buses free of charge. The safety recall began on August 13, 2012. Owners may contact Collins at 1-800-533-1850.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20190100Routine
20180100Routine
20170100Routine
20160100Routine
20150200Routine
20140100Routine
20130100Routine
2012 — this page0100Routine

Compare every DH400 year →

Other Collins models

All Collins models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 19, 2012. Source: NHTSA Office of Defects Investigation.