Car Problem DataNHTSA records

2013 Collins DH

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Equipment › Other › Labels22V699000
Filed Sep 19, 20223,514 vehiclesCollins Bus Corporation

Defect. Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk. In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy. Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
20190100Routine
20180200Routine
20170100Routine
20160100Routine
20150100Routine
20140100Routine
2013 — this page0100Routine
20120600Routine

Compare every DH year →

Other Collins models

All Collins models →
Bantam 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 19, 2022. Source: NHTSA Office of Defects Investigation.