THE AUTOMATIC LIFTGATE OPENED NORMALLY AND MOMENTS LATER FELL SUDDENLY AS THE OPERATOR WAS PLACING ITEMS IN THE VEHICLE. THE LIFTGATE STRUCK THE OPERATOR ON THE HEAD CAUSING INJURY NOT REQUIRING TREATMENT. THE LIFTGATE WAS CLOSED AND LATCH ENGAGED BEFORE THE VEHICLE WAS IN MOTION. WITHOUT WARNING THE LIFTGATE MOTOR ENGAGED WHILE THE VEHICLE WAS DRIVING AT A HIGH RATE OF SPEED AND THE OPERATOR SUFFERED PROPERTY LOSS. THE OPERATOR PULLED OFF THE HIGHWAY AND ATTEMPTED TO SECURE THE LIFTGATE BUT WAS UNABLE TO GET THE LATCH TO ENGAGE. THE OPERATOR CONTINUED TO DESTINATION CAUTIOUS WITH THE LIFTGATE OPENED. ONCE THE VEHICLE WAS STOPPED, THE OPERATOR WAS ABLE TO CLOSE THE LIFTGATE AND ENGAGE THE LATCH. THE LIFTGATE WAS SECURE WHEN THE OPERATOR PROCEEDED TO ENTER THE BUILDING. SOME TIME LATER, THE OPERATOR WAS NOTIFIED BY A CO-WORKER THAT THE VEHICLE LIFTGATE WAS OPENED. THE RECENTLY REPLACED STRUTS ARE NOT SUPPORTING THE LIFTGATE AND IT FALLS SUDDENLY ON THE OPERATOR. THE LIFTGATE OD ALSO ENGAGING WITHOUT OPERATOR INITIATING THE ACTION, EVEN WITH THE VEHICLE IN MOTION.
2012 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
WHILE DRIVING CAR WILL DIE. THIS HAPPENED ON HIGHWAY AND CITY STREET AND DIE. HAPPENS RANDOM. WHEN AT A STOP WITH CAR RUNNING CAR WILL DIE. SO FAR THIS HAS HAPPENED 9 TIMES
WHILE DRIVING ON SEVERAL OCCASIONS VAN WOULD STALL OUT WHILE DRIVING BUT WOULDN'T HAVE TO RESTART. HAD ENGINE CODE P0302 DIAGNOSED BOTH AT ADVANCE AND DEALERSHIP. AFTER FURTHER COMBUSTION CHECK BOTH LEFT AND RIGHT CYLINDER HEADS NEEDED REBUILT TO INCLUDE CRANKSHAFTS, ROCKER ARMS, AND GASKETS. NEW ENGINE COOLER INSTALLED DUE TO FAILURE OF PART LEAKING. CONTACTED CHRYSLER CUSTOMER CARE FOR ASSISTANCE DUE TO VAN NO LONGER UNDER WARRANTY AND RIGHT CYLINDER HEAD WAS ALREADY REPAIRED 60,000 MILES PRIOR. RECEIVED NO HELP. LEFT CYLINDER HEAD WAS COVERED UNDER AN EXTENDED WARRANTY. COST 1250. PLUS RENTAL CARS.
ON JANUARY 30TH, 2019 I WAS DRIVING ON THE HIGHWAY GOING 70 MPH AT 630PM WHEN MY HEADLIGHTS TURNED OFF. I PULLED INTO A PARKING LOT AND TURNED THE HEADLIGHT KNOB FROM AUTO TO MANUAL AND MANUAL WORKED BUT AUTO DID NOT. I LET THE CAR SIT WHILE I WAS AT MY SON'S DOCTOR'S APPOINTMENT. WHEN WE CAME OUT AND I STARTED THE CAR, THE HEADLIGHTS IN AUTO POSITION WORKED WHILE DRIVING BACK HOME UNTIL I WAS ABOUT 10 MINUTES AWAY FROM MY HOUSE AND IN THE CITY. THE NEXT DAY WHILE DRIVING TO WORK AT 715 AM, THE AUTO LIGHTS TURNED OFF AGAIN THEN BACK ON THEN BACK OFF AGAIN. WHEN HEADING TO THE STORE THAT EVENING, THEY CUT OFF AGAIN. THE DASH LIGHT TO SHOW LIGHTS WERE ON TURNED OFF AS WELL. THIS IS VERY DANGEROUS AND A SAFETY HAZARD FOR ALL VEHICALS ON THE ROAD.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLEN SAMUELS CHRYSLER DODGE JEEP RAM (620-860-4002, LOCATED AT 1421 E 30TH AVE, HUTCHINSON, KS 67502) WHERE IT WAS DIAGNOSED THAT THE TIPTON BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,956.
WHILE DRIVING MY IGNITION "TURNS OFF", OFTEN WHEN I HIT A BUMP. IT IS AS IF I TURN OFF THE IGNITION AND REMOVED THE KEY. THEY ENTIRE DASH READOUT GOES BLANK. I HAVE FOUND THAT IF I PRESS THE KEY IN IT WILL SOMETIMES COME BACK ON BUT I STILL MUST SHIFT TO NEUTRAL AND TURN THE KEY TO START. THIS SEEMS VERY DANGEROUS AS IT HAS HAPPENED MANY TIMES WHILE DRIVING IN EXCESS OF 55 MPH. ONE TIME I ACCIDENTLY SHIFTED BEYOND NEUTRAL INTO PARK! I BELIEVE THAT CHRYSLER HAD A RECALL ON THIS PROBLEM IN THE TWO PRIOR YEAR MODELS AND I BELIEVE IT SHOULD BE EXTENDED TO THE 2012 MODEL. THIS HAS HAPPENED DOZENS OF TIMES, THE LAST TIME BEING YESTERDAY.
OUR TOWN & COUNTRY TURNS OFF WHILE DRIVING. SOON AFTER IT HAS BEEN TURNED ON. IT HAS HAPPENED AT LOW SPEEDS AND WHILE AT A STOP. ONCE IT SHUTS OFF, IT WON'T RESTART UNTIL SITTING FOR SEVERAL HOURS. BOTH OUR LOCAL CAR MECHANIC AND THE CHRYSLER DEALERSHIP HAVE INSPECTED THE CAR AND CAN'T FIND ANYTHING WRONG. NO ERROR CODES SHOW UP. THANKFULLY IT HAS ONLY HAPPENED WHILE I'VE BEEN IN RELATIVELY SAFE SITUATIONS, LIKE PARKING LOTS OR BACKING OUT OF MY GARAGE. BUT THE SAFETY CONCERNS ARE HUGE, IF THIS HAPPENS IN AN INTERSECTION OR HIGHWAY. THERE WAS A FORMAL INVESTIGATION DONE IN 2014 WITH REGARDS TO THE TIMP, OF WHICH THE TOWN AND COUNTRY WAS ULTIMATELY NOT INCLUDED. ATTCHED ARE REPAIR INVOICES FROM BOTH OUR MECHANIC AND FROM THE CHRYSLER DEALERSHIP.
MY CAR WAS WORKING FINE BEFORE THE THE INCIDENT THAT I HAD WAS IN THE FAMILY DOLLAR I WAS AS DOING SOME SHOPPING WHEN I WAS DONE I WENT TO MY CAR I PUT THE KEY IN THE IGNITION ON AND I TURN THE CAR THERE WAS NO SOUND OR ANY POWER SO I CALL THE TOWING COMPANY TO TAKE THE CAR TO MY HOUSE WHEN I REACH MY HOUSE AND CALL A FRIEND THAT HE IS A MECHANIC TO CHECK ON MY CAR AND HE TOLD ME THAT THE BATTERY OF THE CAR WAS DRAIN SO I TOOK THE BATTERY OUT AND TOOK IT TO CLOSES AUTOZONE HWY 27 HAINES CITY FL I TOOK MY OLD BATTERY TO THE AUTOZONE BUT THE NEW BATTERY WAS GOING TO COST ME ROUND 230 DOLLARS I HAD NO OTHER CHOICE THAT TO BUY IT THEN I WENT BACK HOME MY FRIEND THE MECHANIC PUT THE NEW BATTERY IN DROVE THE CAR TO THE SAME AUTOZONE THE SAME DAY TO DO A QUICK CHECK UP ON THE ALTERNATOR SO THEY DID THE CHECK UP AND THE ALTERNATOR WAS GOING BAD ALSO SO I BOUGHT A NEW ALTERNATOR THAT COST ME 170 DOLLARS HAVING THIS PROBLEM WITH ALMOST A BRAND NEW CAR IT GOT ME UPSET I NEVER WENT TO THE DEALER TO COMPLAIN SO 2 WEEKS PASS COMING OUT FROM MY HOUSE I TURN THE IGNITION AND THE CAR DIDN'T WANNA START SO I ASK ONE OF MY NEIGHBORS TO DO A QUICK BATTERY JUMP WHEN SO I TOOK MY CAR TO THE AUTOZONE SINCE I HAVE WARRANTY ON THE 2 ITEMS THEY HAVE ME NEW ALTERNATOR AND BATTERY AGAIN I TOOK IT TO THE MECHANIC AND MORE MONEY TO SPEND ALSO THE MECHANIC TOLD ME THAT IT MIGHT HAVE SOME ELECTRICAL ISSUES INSIDE THE CAR SO THE MECHANIC REPLACE AGAIN THE ALTERNATOR AND BATTERY NOW THE CAR IS RUNNING GOOD FO
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO DEDARD BROTHERS CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, 413-743-0014) WHERE IT WAS DIAGNOSED THAT THE CAMERA HARNESS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. *TT DEALER STATED BLIND SPOT MOTORS AND HARNESS CORRODED.*JB
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25-30 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A CONNECTING ROD FAILURE IN THE LOWER ENGINE. THE CONTACT STATED THAT THE ENGINE WAS BEING REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT CONSUMER STATED ENGINE WAS REPLACED. *JB
VAN HAS BEEN INTERMITTENTLY STALLING AS I'M SLOWING AT A LIGHT OR WHEN IDLING. IT HAS ALSO DONE THIS AS I'M BACKING OUT OF MY DRIVEWAY. NO ENGINE LIGHT COMES ON AND THERE IS NO SOUND FROM THE ENGINE. POWER STEERING AND ABS STOP WORKING WHEN THIS HAPPENS WHICH MAKES THIS SO DANGEROUS.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS TURNED OFF, THE BATTERY POWER DRAINED AND THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND ALTERNATOR, BUT THE FAILURE CONTINUED. IT WAS LATER DETERMINED THAT THE FUEL PUMP RELAY REMAINED ACTIVATED EVEN THOUGH THE VEHICLE WAS TURNED OFF AND THE IGNITION KEY WAS REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (EAST TENNESSEE DODGE, 2774 N. MAIN ST, CROSSVILLE, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
THE VEHICLE WOULD SHUT DOWN AND WOULD REQUIRE RESTARTING. RADIO TIME WOULD RESET AS IF THE BATTERY WAS DISCONNECTED. AFTER HAVING AUTO TECH LOOK AT VEHICLE, IT HAS SHUT DOWN ONCE AT A STOP. THE RADIO HAS RESET MULTIPLE TIME BUT ENGINE DOES NOT SHUT OFF.
VEHICLE WONT START UNTIL MULTIPLE ATTEMPTS, WILL STALL WHILE DRIVING AND FUEL PUMP WILL CONTINUE TO DEUN WHEN THE VEHICLE IS SHUTOFF UNTIL BATTERY IS DRAINED. THIS HAS CONTINUED TO HAPPEN DAILY FOR A FEW WEEKS. CAR HAS DIED ON MULTIPLE WHILE DRIVING ON BUSY STREETS MAKING IT IMPOSSIBLE TO STEER. WONT START WITHOUT MULTIPLE ATTEMPTS IN THE MORNING ON MY WAY TO WORK AND I BETWEEN SHORT STOPS AFTER BEING DRIVEN FOR AWHILE. FUEL PUMP WILL INTERMITTENTLY CONTINUE TO RUN AFTER CAR IS OFF AND KEY IS REMOVED BOTH SHORT AND LONG TRIPS, REQUIRING BATTERY CABLE TO BE REMOVED. ON A NUMBER OF OCCASSIONS I HAVE NOT REALIZED IT WAS RUNNING UNTIL COMING BACK TO VEHICLE AND HEARING IT, ONLY TO FIND THAT IT HAS DRAINED THE BATTERY TO THE POINT THAT IT WILL NOT START.
WHILE STOPPED AND ENGINE RUNNING IN DRIVE GEAR. VEHICLE WAS IN LINE AT A DRIVE THRU. I COULD SMELL ELECTRICAL ODOR IN VEHICLE. THE CARS ELECTRICAL STOPPED WORKING AND THEN THE BATTERY WAS AFFECTED. SUDDENLY NO POWER TO VEHICLE. BATTERY WAS EVEN DEAD AFTER ELECTRICAL WENT OUT.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. *TT*JB
THE VEHICLE SHUT OFF WHILE DRIVING. NO ERROR CODES OR POOR RUNNING PERFORMANCE. IT SIMPLY SHUT DOWN. HAS HAPPENED A FEW TIMES. THIS LATEST EVENT WAS ON THE HIGH WAY AT A HIGH RATE OF SPEED. WITH ENGINE OFF NO AIRBAGS, POWER STEERING/BRAKES. FAMILY WAS IN THE CAR. INCREDIBLY DANGEROUS SITUATION.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AND NEEDED TO BE JUMPSTARTED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FINNEGAN CHRYSLER JEEP DODGE RAM (26433 SOUTHWEST FWY, ROSENBERG, TX 77471), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
VAN DIES WHILE DRIVING. SPEED DOES NOT MATTER. 5MPH OR 65MPH. DIES WITHOUT WARNING-NO POWER STEERING, HARD TO BRAKE, NO TURN SIGNALS TO LET OTHER DRIVERS KNOW ETC. ONCE I GET PULLED OVER AND PUT INTO PARK IT WILL START UP FINE LIKE NOTHING HAS HAPPENED. THE DEALERSHIP CANNOT FIND ANYTHING WRONG WITH IT. OTHER REPUTABLE MECHANICS FIND NOTHING ON VAN'S COMPUTER.. NO ERROR CODES. NOTHING DETECTABLE. THIS HAS BEEN GOING ON FOR TWO YEARS AT RANDOM. IT'S TERRIFYING AND WILL UNFORTUNATELY PROBABLY BE FATAL SOMEDAY.
MY CAR START BUT DON'T RUN . SOME VEHICLES HAS THIS PROBLEM AND THEY SAY THAT IS THE TIPM MODULE. I WISH TO KNOW IF THERE IS A SAFETY RECALL FOR THIS
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR HATCH DOOR KEPT OPENING. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. *TT CONSUMER STATED REAR HATCH OPENS RANDOMLY. UPDATED 12/11/18*JB
TIPM MODULE HAS BEEN DEEMED DEFECTIVE BY MULTIPLE MECHANICS. I WAS INFORMED OF AN ACTIVE INVESTIGATION INTO THIS. VAN REFUSES TO START. HAVE NOT HAD VAN RUNNING IN TWO MONTHS NOW. REPLACED BATTERY AND ALTERNATOR TO ELIMINATE THOSE AS THE PROBLEM.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM, NAVIGATIONAL SYSTEM, AND THE REAR BACK UP CAMERA FAILED. A FEW WEEKS LATER, THE CONTACT NOTICED SMOKE COMING FROM THE REAR PASSENGER SIDE TAIL LIGHT. THE VEHICLE WAS TAKEN TO KIMBERLY CAR CITY (625 W KIMBERLY ROAD, DAVENPORT, IA 52806, (563) 391-8300) WHERE IT WAS DIAGNOSED THAT THE REAR BUMPER, MODULES, AND WIRING HARNESS CAUGHT FIRE DUE TO WATER EXPOSURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CHRYSLER ENGINEER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FAILURE WAS NOT DUE TO A MANUFACTURER DEFECT. THE MANUFACTURER PROVIDED CASE NUMBER: CAIR31876429. THE FAILURE MILEAGE WAS 83,000.
THE BLIND SPOT SENSORS ARE CORRODED AND RUINED DUE TO THE FACT THEY ARE INSTALLED AND SUBJECTED TO RAIN, SNOW AND SALT.
STARTED HEARING HUMMING FROM THE REAR OF THE VEHICLE 35-70 MPH. THOUGHT IT TO BE TIRES. REVIEWED RECALLS AND FOUND RT REAR WHEEL BEARINGS RECALL M13 / NHTSA 12V-141 ON MY MODEL. CALLED THE DEALER WHO SAID MY CAR NOT INCLUDED . $60 CHECK OUT AND $500 REPAIR. TOOK IT TO A LOCAL GARAGE PAID $350 (ATTACHED). CALLED CHRYSLER CUSTOMER SATISFACTION,. NO WILLINGNESS TO CONSIDER ASSISTANCE. UNPROFESSIONAL DEALER ATTITUDE AND ONLY A SORRY FROM CHRYSLER.
DRIVER'S SIDE SLIDING DOOR IS INOPERABLE. OPENING USING BUTTONS, AND MANUALLY ATTEMPTING TO OPEN FROM THE INSIDE OR OUTSIDE WON'T WORK. THIS SEEMS TO BE A COMMON ISSUE WITH THIS MODEL AND DODGE CARAVANS. THE VEHICLE WAS STATIONARY ON A CITY STREET THE FIRST TIME WE NOTICED IT.
AT 106000 MILES, THE TRANSMISSION WENT OUT MAKING A LOUD NOISE. ACCORDING TO THE MECHANIC MAKING THE REPAIR, THE PARTS INSIDE THE TRANSMISSION WERE COMPLETELY DISINTEGRATED.
AT ABOUT 100K MILES, THE VAN BEGAN TO MAKE A TICKING SOUND. IT WASN'T UNTIL I PASSED 150K I HAD AN ISSUE WITH A MISFIRE ON CYLINDER 2... TURNS OUT, THEY HAD AN ISSUE WITH THE PENTSTAR V6
WHILE ATTEMPTING TO CLEAR THE VEHICLES WINDSHIELD OF FROST AND FOG THE A/C UNIT GOES OUT. THE A/C UNIT IS AN INTEGRAL PART OF CLEARING THE WINDSHIELD OF FOG AND FROST. THIS IS A WELL KNOW PROBLEM TO CHRYSLER AND THEY REFUSE TO EVEN HELP WITH THE NEEDED REPAIR.
I WAS TRAVELING THIS SATURDAY ON THE HIGHWAY. THE CRUISE CONTROL WAS SET AT 72 MILES PER HOUR. THE CAR WAS IN A SEVERE DOWNPOUR. I DISENGAGED THE CRUISE CONTROL WITH THE BRAKE PEDAL AND REDUCED MY SPEED TO 45 MILES PER HOUR. VISIBILITY WAS LIMITED. I WAS LOOKING FOR AN EXIT TO PULL OVER AND WAIT UNTIL THE THUNDERSTORM HAD PASSED. SINCE I WAS NOT USING THE CRUISE CONTROL, I PRESSED THE STOP BUTTON. THEN I PRESSED THE ON/OFF BUTTON. THE CRUISE CONTROL LIGHT ON THE DASH DID NOT DISAPPEAR. IN WAS CONCENTRATING ON DRIVING, STAYING IN THE LANE AND AWAY FROM OTHER TRAFFIC. THE DOWNPOUR WAS INTENSE. I PRESSED THE ON/OFF BUTTON A SECOND TIME. TO MY AMAZEMENT AND CONCERN, THE CAR ENTERED OVERDRIVE AND BEGAN INCREASING SPEED RAPIDLY WHEN I WAS TRYING TO MAINTAIN MY BEARING AND SLOW REASONABLE SPEED. I AM AN EXPERIENCED DRIVER. ANY OTHER PERSON WOULD HAVE LIMITED CONTROL OF THE VEHICLE. QUITE POSSIBLY, RUNNING OFF THE ROAD INTO A DITCH OR TREE. I SINCERELY BELIEVE A RECALL SHOULD BE ISSUED BY THE CAR MANUFACTURE TO CORRECT THE SEVERE DEFECT. THIS EPISODE CLEARLY HAD MY ATTENTION. *TR
THIS VEHICLE RANDOMLY SHUTS ITSELF OFF WHILE DRIVING DOWN THE PARKWAY OR ON OUR SUBURBAN STREETS. THE DASH GOES BLACK, THE STEERING WHEEL STIFFENS, AND THE POWER BRAKES BECOME VERY DIFFICULT TO PRESS. IT'S COMPLETELY DEAD. PUTTING IT IN NEUTRAL AND TRYING TO RESTART DOES NOT WORK AT ALL. THE DASH AND ELECTRONICS REMAIN OFF. WE HAVE TO MANEUVER THE VEHICLE TO A COMPLETE STOP, PUT IN PARK, AND THEN TRY SEVERAL TIMES TURNING THE IGNITION BEFORE THE ELECTRONICS COME BACK ON AND THE VEHICLE STARTS. TERRIFYING EXPERIENCE, ESPECIALLY WHEN THE FAMILY IS IN THE VAN.
FROM FEBRUARY 22ND 2018 TO DATE, THIS AUTOMOBILE HAS REGISTERED NUMEROUS NO CRANK NO START FAILURES, REQUIRING SEVERAL TOWS. IT HAS STALLED IN TRAFFIC ON A MAJOR HIGHWAY, NEARLY CAUSING AN ACCIDENT. CHRYSLER REFUSES TO TAKE A RESPONSIBILITY FOR THESE ACTIONS, THAT WAS CAUSED BY MANY YEARS OF POOR QUALITY CONTROL AND ENGINEERING PRACTICES. THEY HAVE A RESPONSIBLY TO THEIR CUSTOMER TO PROVIDE THE QUALITY PROMISED THEM.
BLIND SPOT DETECTION SYSTEM STOPPED WORKING. WARNING LIGHTS IN MIRRORS ARE ALWAYS LIT.
IN MARCH 2018, I WENT TO PUT 7 PASSENGERS IN MY VAN AND THE PASSENGER (A CHILD) ON THE PASSENGER SIDE, THIRD ROW, OUTBOARD SEAT INFORMED ME THERE WAS NO BUCKLE IN THAT SEATING POSITION. UPON FURTHER INSPECTION I NOTICED THERE INDEED WAS NO BUCKLE, JUST A PIECE OF METAL STICKING UP WHERE THE BUCKLE SHOULD BE. I CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE (I PURCHASED IT IN NOVEMBER 2017 USED) WHO INFORMED ME THAT I WOULD NEED TO WAIT UNTIL THEY WERE ABLE TO LOCATE ONE. THEY NEVER CALLED BACK. I WENT TO MY LOCAL DEALER WHERE I WAS ABLE TO PURCHASE THE REPLACEMENT BUCKLE FOR AROUND $50; BUT WAS INFORMED I WOULD HAVE TO PAY AN ADDITIONAL $120+ FOR THE BUCKLE TO BE INSTALLED. I HAVE TRIED TO RESEARCH HOW TO REPLACE THE BUCKLE MYSELF, BUT ONLY FOUND OTHER FRUSTRATED CHRYSLER/DODGE VAN OWNERS WITH THE SAME ISSUES! I CONTACTED CHRYSLER TODAY (5/16/18) AND SPOKE TO "NICK" WHO INFORMED ME THAT THERE WAS NOTHING CHRYSLER WOULD BE ABLE TO DO FOR ME BECAUSE THE CAR HAS MORE THAN 36,000 MILES AND I PURCHASED IT USED. I VOICED MY CONCERNS ABOUT THIS BEING A SAFETY ISSUE THAT CHRYSLER NEEDS TO INVESTIGATE AS IT WILL EVENTUALLY LEAD TO THE DEATH OR SERIOUS INJURY OF AND INDIVIDUAL AND THAT SEATBELTS SHOULD LAST THE LIFETIME OF THE VEHICLE, NOT JUST 36,000 MILES! I WAS TOLD AGAIN, THERE WAS NOTHING THEY COULD DO AND THE CALL WAS ENDED.
WHEN REAR LIFT GATE BUTTON IS PUSHED, GATE LIFTS, THEN CLOSES AND DOES NOT STOP WITH RESISTANCE AND COULD CRUSH A PERSON.
DRIVING VEHICLE 45MPH ON LEVELED ROAD, VEHICLE JOLTED, ENGINE DISABLED AND SHUT DOWN IN MOTION ON HIGHWAY CAUSING TRAFFIC BACKUP. TRY TO TURN VEHICLE BACK ON AND IGNITION RESTART WAS DISABLED. POWER REMAINED. NEITHER KEY OR KEY REMOTE WOULD RESTART VEHICLE.
THIS PROBLEM OCCURS FREQUENTLY. I PUSH THE START BUTTON AND THE ENGINE JUST CONTINUES TO TURN OVER WITHOUT STARTING. IF I PULL OUT THE START BUTTON AND USE THE KEY, THE ENGINE STARTS WITHOUT A PROBLEM. RESEARCH SHOWS THAT THERE IS A KNOWN PROBLEM WITH THE TIPM MODULE BUT CHRYSLER WILL NOT REPLACE IT.
MIDDLE FOLD & STORE SEAT DOES NOT RELEASE TO COLLAPSE INTO THE FLOOR BEHIND DRIVER. THE RELEASE WON'T WORK. PRIOR TO CURRENT PROBLEM SEAT DIDN'T GO INTO STORE POSITION WITH OUT A FIGHT. THE 3RD ROW FOLD DOWN SEAT, (DOUBLE SEAT), RETRACTABLE LEG LOCKS WON'T FOLD DOWN IN THE FLOOR POSITION. THEY STICK UP IN THE AIR. THE CABLE MECHANIZE ATTACHED TO A PLASTIC PIECE THAT HOLDS CABLE IN PLACE CAME APART WHILE FOLDING SEAT DOWN FOR STORAGE. THE PLASTIC PART HAS A CRACK IN IT WHERE CABLE BROKE THROUGH. THE CAR WAS STATIONARY IN THE DRIVEWAY AND WE WERE CLEANING THE CAR.
WHILE DRIVING MY TOWN & COUNTRY ON BOTH CITY STREETS AND HIGHWAY THE ENGINE RANDOMLY SHUTS OFF TO INCLUDE ALL INSTRUMENT PANEL LIGHTS ON THE DASH. AFTER COMING TO A COMPLETE STOP I SIMPLY TURN THE KEY TO TRY TO RE-START AND IT DOES. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH. I FINALLY TOOK IT TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE. THEY DID SOME SOFTWARE UPDATES AND SENT ME ON MY WAY. THE VERY NEXT DAY IT HAPPENED AGAIN. THE DEALER SAID THAT IF IT HAPPENED AGAIN THAT THEY WOULD NEED TO REPLACE THE CATALYTIC CONVERTER. CATALYTIC CONVERTER? SERIOUSLY DOUBT THIS IS WHAT IS CAUSING THE VEHICLE TO COMPLETELY SHUT OFF. THIS IS VERY DANGEROUS AND CAN BE DEADLY.
MY KEY FOB WILL NOT RELEASE FROM IGNITION AND VEHICLE INTERMITTENTLY SHUTS DOWN. WHILE VEHICLE IS PLACED IN PARK AND I ATTEMPT TO REMOVE THE KEY FROM THE IGNITION, THE VEHICLE WILL SHUT DOWN ON ITS OWN. AT THIS POINT, I TRY TO REMOVE THE KEY AND IT BECOMES STUCK IN THE IGNITION. I, THEN, ATTEMPT TO TURN THE CAR BACK ON AND NOTHING HAPPENS...NO POWER! THIS HAS HAPPENED ON SEVERAL OCCASIONS AND I HAVE HAD AN EXTREMELY DIFFICULT TIME REMOVING THE KEY. IT'S AS THOUGH A "KILL SWITCH" HAS BEEN ACTIVATED AND MY VEHICLE DOESN'T HAVE A KILL SWITCH. I HAVE A NEW BATTERY AND MY ENGINE AND TRANSMISSION ARE IN EXCELLENT CONDITION. MY CONCERN IS THAT THIS CAN HAPPEN AT ANY TIME, EVEN WHILE THE VEHICLE IS IN USE. I HAVE CONTACTED CHRYSLER AND THEY HAVE DETERMINED THAT THERE IS NOTHING THAT CAN BE DONE SINCE NO RECALL HAS BEEN ISSUED. I HAVE ALSO RESEARCHED THIS ISSUE ONLINE AND THERE ARE WEBSITES AND MESSAGE BOARDS WITH HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE WITH CHRYSLER TOWN AND COUNTRY VEHICLES.
OPENED PASSANGER SLIDING DOOR NOW IT STAYS OPEN AND WILL NOT CLOSE THE DOORS MELFUNCTIONING THE OTHER ONE SHUTS ON YOU AND SOMETIMES DOESN'T STOP LIKE THE SENSOR IS NOT PICKING UP SOMEONE IS BETWEEN IT POWER DOORS ARE NOT WORKING THE WAY THEY SHOULD AND I CAN'T DRIVE DOWN A HIGHWAY WITH CHILDREN AND WORRY ABOUT HAVING A DOOR OPEN VERY UNSAFE THE VAN IS PARKED AND CAN'T BE USED BECAUSE THE DOOR WILL NOT CLOSE BY RAMOTE OR BUTTON OR EVEN HANDLE ITS STUCK OPEN
REAR LIFT GATE KEEPS OPENING ON ITS OWN WHILE PARKED.
WHILE DRIVING I STARTED TO SMELL SOMETHING BURNING AND BEGAN TO PULL OVER. SUDDENLY I SAW SMOKE COMING OUT FROM THE DRIVER SIDE DOOR PANEL. IMMEDIATELY I SHUT THE VAN OFF AND RUSHED TO GET MY CHILDREN OUT OF THE VAN. LATER MY HUSBAND BEGAN TO INVESTIGATE AND FOUND THAT THE WINDOW SWITCH AND HARNESS IT PLUGS INTO WAS COMPLETELY MELTED. WE GOOGLED WHAT HAD HAPPENED AND FOUND THAT THERE IS A RECALL REGARDING THIS PROBLEM AND OUR VAN FALLS UNDER THE RECALL BUT I HAVE NEVER RECEIVED A RECALL NOTICE. THE RECALL CODE IS P25 REAR WINDOW VENT SWITCH.
TROUBLE STARTING THE CAR. YOU MAY HAVE TO TURN THE KEY A FEW TIMES BEFORE IT WILL CONNECT AND START. IT WOULD DIE ON US AT ANYTIME. I HAD THE CAR RUNNING AND WIGGLE THE KEY AND IT WOULD DIE. GARAGE SAID IT WAS A BAD WIRELESS ING.- KEY MODULE. THEY SAID IT WAS COVERED. IT HAPPENED MANY TIMES IN THE LAST COUPLE OF MONTHS.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE ENGINE RATTLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARINGS WERE FAULTY AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
STARTING ISSUES AND MY IGNITION CONTROL IGHT COMES ON. VEHICLE WAS STATIONARY WHEN TRIED TO START. HAPPENS THROUGH OUT THE DAY BUT NOT ALL THE TIME.
BLIND SPOT DETECTORS FAIL. ON LINE REPORTS SHOW MANY COMPLAINTS ON THIS SAFETY ISSUE. IT IS A VERY VALUABLE ACCIDENT AVOIDANCE OPTION
THIS VAN HAS THE BLIND SPOT MONITORING SYSTEM AVAILABLE AS A SAFETY FEATURE AT AN EXTRA COST. THE FACTORY INSTALLED MONITORS ARE EXPOSED TO RAIN, SALT AND CORROSION. MOST OF THE VANS PRODUCED ARE AFFECTED WITH THIS PROBLEM .THE REPAIR COST FOR MINE IS $2140.00 PLUS TAX ON A TWO YEAR OLD VAN AT THAT TIME. WHY DOESN'T THE NHTSA REQUIRE THE COMPANY (CHRYSLER) TO PAY FOR THIS MALFUNCTION? CHRYSLER WAS REQUIRED TO PAY THE REPAIR/ REPLACEMENT COST ON OUR OLD 2006 DODGE CARAVAN REAR AIR CONDITIONER PROBLEMS... THE CHRYSLER COMPANY AND IT'S DEALERSHIPS ARE WELL AWARE OF THIS DEFECT.
WHEN DRIVING THE ENGINE SHUTS DOWN AND AND I LOOSE CONTROL OF MY BRAKES AND STEERING
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →