Page 3 of 13 · complaints 101–150 of 634

2012 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Oct 1, 2020196,000 milesFL

ENGINE SHUTS OFF WHILE DRIVING AND ALL ELECTRICAL GOES OUT WHILE DRIVING. TYPICALLY VAN RESTARTS FINE BUT DOES IT AGAIN WHILE DRIVING.

Engine
Filed Sep 28, 202084,650 milesFL

VEHICLE HAS LESS THAN 85,000 MILES WAS WORKING FINE THEN FEW DAYS AGO WOULD NOT START. THE STARTER WORKED FINE BUT WOULD NOT TURN OVER. LET IT SIT FOR HALF AN HOUR AND IT STARTED ON FIRST CRANK SO I LET IS IT RUN FOR A FEW MINUTES. TURNED OFF AND LEFT FOR AN HOUR OR SO TRIED AGAIN AND HAD TO REPEAT ENTIRE PROCESS...VEHICLE WAS STATIONARY BECAUSE WE'RE AFRAID TO DRIVE IT ANYWHERE. ORIGINAL OWNER IS IN A VA HEALTHCARE FACILITY AND HIS DAUGHTER AND ME (HUSBAND ARE HANDLING HIS AFFAIRS. BECAUSE OF THAT IT IS MY CONTACT INFO IMPUTED.

Engine
Filed Sep 25, 2020OH

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HATFIELD USED CAR CENTER (1333 AUTOMALL DR, COLUMBUS, OH 43228; 614-922-1333) AND THE CONTACT WAS INFORMED THAT THE VEHICLE RECEIVED UNKNOWN REPAIRS. THE CONTACT STATED THAT THERE WAS A MISFIRE IN THE ENGINE AND THAT THE FUEL SYSTEM WAS DEFECTIVE. THE FAILURE RECURRED SEVERAL TIMES WITH THE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Structure › Body
Filed Sep 24, 2020140,000 milesWI

THE REAR SLIDING DOORS OF MY 2012 CHRYSLER TOWN AND COUNTRY VAN HAS ISSUES. WHEN BEGINNING TO DRIVE AND THE DOORS AUTOMATICALLY LOCK THE PASSENGER SIDE DOOR BUZZES A WARNING. PASSENGERS THINK THE DOOR IS ABOUT TO OPEN. SOMETIMES THE FOB WILL AND WON'T LOCK THE DOOR AS IT SHOULD. NO CONSISTENCY TO THIS FOB PROBLEM BUT THE BUZZING OCCURS EVERY TIME YOU PUT VAN INTO GEAR AND BEGIN DRIVING.

Power Train
Filed Sep 10, 202074,000 milesMA

WHILE VEHICLE WAS BEING DRIVEN ON NEIGHBORHOOD STREET, APPROX 25MPH IT LOST TRANSMISSION ENGAGEMENT AND THE ENGINE BEGAN TO REV, THE VEHICLE THEN CAME TO A SCREECHING HALT AND WOULD NOT MOVE. VEHICLE WAS TURNED OFF AND THEN STARTED AGAIN, MOVING FROM PARK, THE TRANSMISSION WOULD NOT ENGAGE. TOLD BY MECHANIC THAT TRANSMISSION NEEDS TO BE REPLACED DUE TO COMPLETE FAILURE

Electrical System
Filed Sep 7, 2020149,000 milesVA

IT STARTED WITH MY WIPERS CONTINUEING TO RUN AND WHEN THE ENGINE WAS TURNED OFF. THE TIPM WAS DIAGNOSED BY TWO MACHANICS AS BEING THE ISSUE. IN WAITING TO HAVE THE FUNDS TO HAVE THE TIPM REPLACED MY CAR IS NOW SHIFTING INTO DRIVE 2 AND DRIVE1 ON ITS OWN WHILE I WAS DRIVING. I HAVE SEEN SEVERAL OTHER COMPLAINTS ABOUT OTHER OWNERS HAVING THE SAME SAFETY ISSUE.

Engine
Filed Sep 1, 2020132,600 milesMD

OIL COOLER HOUSING DEFECTIVE CRACKS UNDER PRESSURE OR OVERHEATING. DRIVER SIDE POWER SEAT FAILURE MAJOR SAFETY ISSUES. POWER TRAIN ROUGH SHIFTING.

Power Train
Filed Sep 1, 202013,200 milesMD

ERROR CODE P083B

Electrical System
Filed Aug 27, 2020132,800 milesMD

UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER

Engine
Filed Aug 27, 2020132,800 milesMD

TAPPING NOISE COMING FROM TOP OF ENGINE DIAGNOSIS MULTI CAM SHAFT ROLLERS

Unknown or Other
Filed Aug 19, 2020130,000 milesIN

I HAVE A 2012 CHRYSLER TOWN & COUNTRY. ITS STARTED INTERMITTENTLY NOT SHIFTING OUT OF PARK. I CAN SHUT IT OFF AND TURN IT BACK ON THEN IT WILL WORK. SOMETIMES I HAVE TO RESTART IT A FEW TIMES BEFORE IT WILL WORK. THIS HAPPENS WHETHER IT IS INITIALLY PARKED AND NOT RUNNING, OUR IF ITS ALREADY RUNNING AND I PUT IT INTO PARK AND TRY TO PUT IT BACK INTO DRIVE (SUCH AS PUTTING IN PARK TO WAIT ON A TRAIN)

Electrical System
Filed Aug 16, 202097,000 milesMI

IGNITION SWITCH FAILURE. WON'T START HAVE A HARD TIME GETTING TO KEY TO TURN THE ENGINE OVER HAVE TO WIGGLE AND PRESS HARD TO START . TAKES A LONG TIME TO FIDDLE WITH IN ORDER TO START .

Power Train
Filed Aug 13, 2020118,000 milesWI

WHEN COMING TO A STOP THE ENGINE WILL SHUT OFF INDETERMINATELY. WILL HAVE TO PUT IN PARK AND RESTART THE ENGINE.

Fuel/Propulsion System
Filed Aug 12, 2020153,000 milesMS

IN STARTING VAN, ENGINE WAS TURNING OVER WHEN KEY TURNED BUT NOT TO THE POINT OF RUNNING. AFTER 5-8 ATTEMPTS IT WOULD CRANK AND ALSO SPUTTERED IN BETWEEN ATTEMPTS. CAR WAS STATIONARY. THIS WAS A SUDDEN ONSET OF SYMPTOMS THAT HAPPENED ON VACATION. RECOGNIING WE HAD ADDITIONAL DAYS ON OUR TRIP PLUS THE RIDE HOME, I TOOK TO LOCAL REPAIR SHOP. IN ROUTE, IT SPUTTERED LIKE IT WANTED TO QUIT. THE DIAGNOSIS WAS FUEL PUMP AND FUEL PUMP RELAY FAILED PRESSURE TEST AND DIAGNOSIS. I THEN LEARN BY SEARCHING THAT 2011 VANS HAVE BEEN RECALLED FOR SAME ISSUES. WITH A RETURN HOME INTERSTATE TRIP OF 600 MILES, I THANKFUL I HAD REPAIRED NOW READING WHAT HAS HAPPENED WITH THE 2011 RELATED ACCIDENTS AND PROBLEMS.

Electrical System
Filed Aug 4, 2020108,000 milesNE

MY VAN NEEDS A NEW TIPM. THIS IS A RECALL FOR SOME CHRYSLER VEHICLES UNDER P54/NHTSA 14V-530. WHY DOES THIS NOT INCLUDE ALL CHRYSLER VEHICLES? THE VAN STARTS INTERMITTENTLY. SOMETIMES WITHOUT ISSUE OTHER TIMES TAKES MINUTES AND SEVERAL ATTEMPTS.

Structure › Body
Filed Jul 24, 202035 milesIL

IT TURNS OFF WHEN I'M ON THE ROAD

Engine
Filed Jul 23, 2020135,000 milesMN

WAS ON MY WAY TO WORK AND WHEN I HAD STOPPED AT A STOP SIGN THE ENGINE SHUT OFF. I HAD NOT TOUCHED ANY BUTTON OR ANYTHING ELSE. IF THIS WERE TO HAPPEN WHILE SOMEONE WAS DRIVING IT WOULD BE A VERY BIG ISSUE.

Electrical System
Filed Jul 23, 2020135,000 milesNY

WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WHY IT SHUTS OFF . IT ONLY HAPPENED ONCE WHEN WE BOUGHT IT IN THE FALL. NOW THAT ITS WARM IT HAPPENS A LOT

Engine
Filed Jul 14, 2020120,000 milesNY

WHILE DRIVING EVEN A SLOW OR FAST SPEEDS IT HAPPENS. THIS HAS BEEN GOING ON FOR MONTHS NO WARNING THE CAR WILL STALL.. I LOST POWER STEERING THAT IS HOW I KNOW THE CAR HAD STALLED. THEN ANOTHER TIME I DID NOT GO ANY WHERE WHEN I HIT THE GAS AGAIN THE THAT IS HOW I KNEW THE CAR STALLED. IT IS A VERY DANGEROUS THING FOR THE CAR TO BE DOING I HAVE BROUGHT IT TO MY MECHANIC ON MANY OCCASION CAN NOT SEEM TO FIND ANYTHING WRONG

Unknown or Other
Filed Jul 12, 202060,000 milesNY

2012 CHRYSLER TOWN AMS COUNTRY REAR AIR CONDITIONING SYSTEM NOT WORKING

Service Brakes
Filed Jun 22, 2020126,000 milesSC

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 10-25 MPH, A SQUISHING SOUND WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TRUCK FARM OF EASLEY (296 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 220-1811) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE BATTERY TERMINAL WAS LOOSENED, THE BRAKE VALVE AND BRAKE BOOSTER WIRE WERE EATEN BY RODENTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Electrical System
Filed Jun 21, 2020120,000 milesAL

THE FUSE BOX UNDER THE HOOD THEY CALL THE TIPM HAS A KNOWN PROBLEM WITH THE FUEL PUMP FUSE GOING BAD THAT THE VEHICLES COMPUTER DOES NOT REGISTER THE CAR FAX SHOWS THAT IT WAS LOOKED AT IN CA. IN OCT.2019 FOR HARD TO START BUT NO PROBLEM WAS FOUND IBOUGHT IT ON MARCH 8 2020 IT RAN GREAT UNTIL THE FUEL PUMP WENT OUT ALONG WITH THE FUSE BOX THEY SAID THEY DONNOT HAVE ANOTHER ONE THAT I WOULD HAVE TO HAVE IT REBUILT A NEW FUEL PUMP IN

Electrical System
Filed Jun 19, 2020110,000 milesIA

THE VEHICLE CONTINUALLY FAILS TO START WHEN KEY FOB IS INSERTED IN IGNITION AND TURNED. IT ALSO OFTEN FAILS TO ALLOW US TO TURN THE VEHICLE OFF OR REMOVE THE KEY. THIS HAPPENS YEAR ROUND AND AT VARIOUS LOCATIONS. WE HAVE YOUNG CHILDREN AND HAVE BEEN STRANDED IN LOCATIONS, UNABLE TO START OUR VEHICLE DUE TO THIS. THE VEHICLE IS STATIONARY WHEN THIS OCCURS, AND IT TYPICALLY OCCURS MORE FREQUENTLY AFTER BEING USED. FOR EXAMPLE, I WILL DRIVE TO THE STORE AND WHEN I COME BACK OUT, MY VEHICLE WILL BE ABLE TO START. *TR

Engine
Filed Jun 15, 2020140,000 milesFL

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT AN ABNORMAL TICKING SOUND COULD BE HEARD COMING FROM THE ENGINE WHILE DRIVING AT VARIOUS SPEEDS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BE INSPECTED BY AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Electrical System
Filed Jun 11, 2020138,000 milesWI

I WILL BE DRIVING THE VAN AND IT WILL RANDOMLY SHUT OFF IT ONLY DOSE IT AT LOW SPEEDS AT LIKE 20 -40 BUT I LOSE POWER STEERING EVERYTHING UNTIL I PUT IT IN NEUTRAL AND START IT AGAIN. *TR

Electrical System
Filed May 21, 2020156,110 milesNC

THE VAN IS CUTTING OFF WHILE GOING DOWN THE ROAD, WE HAVE DETECTED THAT IT IS POSSIBLY THE KEY FOB. I CAN PLAY WITH THE FOB AND IT DOES KILL THE ENGINE. I UNDERSTAND THIS HAS BEEN A PROBLEM WITH OTHER CHRY., PRODUCTS, AND COULD BE THE SAME PROBLEM. *TR

Electronic Stability Control (esc)
Filed May 15, 202099,892 milesTX

I HAVE AN ADDITIONAL COMPLAINT: 11286310. TRACTION CONTROL AND ABS SYSTEM DEACTIVATED WHILE DRIVING AROUND TOWN. ENGINE CUT OFF WHILE DRIVING, SPEEDOMETER DASH CLUSTER STOPS WORKING WHILE DRIVING, WITH CHILDREN IN VEHICLE (MINIVAN). U110A DTC. NETWORK, MFG, FUEL AND AIR METERING FAULT. DRIVING SAFETY ISSUE. *TR

Unknown or Other
Filed May 11, 2020130,000 milesAL

TRAVELING ON THE HIGHWAY AT APPROXIMATELY 55MPH THE VAN SHUTS DOWN. NO POWER WHATSOEVER. THIS HAS HAPPENED TO US 3 TIMES WHILE TRAVELING THIS SPEED ON A BUSY ROAD. I TRAVEL WITH TWO HANDICAPPED SONS IN WHEELCHAIRS AND THIS HAS BEEN A VERY SCARY EXPERIENCE ALL 3 TIMES. NOBODY CAN TELL US WHAT IS WRONG AND THEY DON'T EVEN KNOW WHERE TO BEGIN TO LOOK. NOW MY BOYS ARE CONFINED AT HOME WITHOUT A VEHICLE FOR ME TO DRIVE THEM. *TR

Electrical System
Filed May 1, 2020125,000 milesMA

I PURCHASED MY VEHICLE IN MARCH OF 2016 FOR THE PURPOSES OF TRANSPORTING 2 DISABLED FAMILY MEMBERS. FIRST, CHECK ENGINE LIGHT WAS COMING ON AND STATED THAT THE CRANKSHAFT SENSOR WE'RE NOT WORKING. WHEN I WOULD DRIVE WHILE DRIVING MY VEHICLE WOULD JUST SHUT OFF I FEARED GETTING HIT BY OTHER VEHICLES. THEN THE FUEL PUMP RELAY WOULD STAY ON AFTER SHUTTING VEHICLE OFF UNTIL IT WOULD DRAIN THE BATTERY. AFTER, NOW MY VEHICLE CRANKS BUT DOESN'T START AT ALL. THIS IS A HAZARD AND DANGEROUS WHAT I AM AFRAID OF IS THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES AND THE ISSUE HAS NOT BEEN LOOKED AT BY THE PROPER DEPARTMENT OR AUTHORITY. I ALSO BROUGHT THIS ISSUE TO CHRYSLER WHERE I PURCHASED THE VEHICLE AND THEY SAID THEY CAN NOT ASSIST WITH THE ISSUE AND NO RECALLS HAVE BEEN PUT IN PLACE MY VEHICLE HAS BEEN PARKED FOR 5 MONTHS NOW.

Structure › Body1 injured
Filed Apr 28, 2020157,000 milesPA

VEHICLE WAS IN PARK AND THE POWER LIFTGATE MALFUNCTIONED, SLAMMED SHUT AND LOCKED ON POINTER FINGER CRUSHING MY DIGITAL NERVE. THE LIFTGATE MALFUNCTIONED TWO YEARS PREVIOUS TO THIS INCIDENT AND WAS REPAIRED BY THE DEALER. WHEN I INQUIRED ABOUT IT BEING REPLACED WHEN THIS HAPPENED, I WAS TOLD THE WARRANTY RAN OUT. THERE IS A MAJOR SAFETY ISSUE WITH THIS PART OF THE VEHICLE. IM VERY LUCKY THE ONLY THING THAT WAS INJURED WAS MY FINGER. THIS COULD EASILY KILL SOMEONE

Electrical System
Filed Apr 4, 2020150,000 milesCT

2012 CHRYSLER TOWN AND COUNTRY PURCHASED SECOND HAND AT 84.000 MILES VEHICLE STARTED THEN FOLLOWING AT 86,000 MILES. LIGHTS SENSOR WOULD ACTIVATE LIGHTS WITHOUT INPUT FROM REMOTE OR DRIVER. THEN THE LIGHTS STOPPED SENSING WHEN TO CHANGE AND HAS TO BE ACTIVATED IN MANUAL. VEHICLE WINDOWS WOULD NOT REMAIN UP AND LOCKED WHEN MANUALLY INPUTTED TO DO SO OR ACTIVATED TO DO SO WITH REMOTE. INTERIOR LIGHTS WOULD RANDOMLY SWITCH ON AND RUN THE BATTERY DEAD. THIS RESULTED IN MANY JUMPSTARTS. VEHICLE BEGAN TO USE FUEL LIKE 30.00 WEEKLY WITH NORMAL DRIVING OF MY FAMILY TO 30.00 EVERY TWO TO THREE DAYS WITH NO CHARGE IN DRIVING. THIS INCREASED WHEN THE FAMILY NEEDS TO DRIVE INCREASED TO ALMOST 20.00 DAILY. VEHICLE WOULD NOT ACCELERATE ON AN INCLINE WOULD STAY AT 30 MPH DESPITE YOU PRESSING THE GAS AND IT WOUL REV. VEHICLE WOULD DECORATE AND ACCELERATE ON ITS OWN MERIT, ONE COULD PRESS THE GAS AND IT WOULDN'T INCREASE GOING UP AN INCLINE CAUSING ANY TO MANEUVER AROUND YOU TO AVOID COLLISION AND THE IT WOULD ACCELERATE ON ITS OWN MERIT. VEHICLE LIFT GATE WOULD NOT REMAIN LOCKED WHEN SECURED WHETHER BY REMOTE OR MANUAL. LIFT GATE ALSO STOPPED SENSING AND HAS ALMOST LOCKED MY SMALL DISABLED A CHILDREN IN BETWEEN WHERE IT CLOSES. VEHICLE LIGHTS WOULD STOP WORKING WITH SENSING IN THE AUTO MODE. HAVE TO MANUALLY USE THEM THEN INTERNAL LIGHTS WOULD COME IN AND KILL THE BATTERY. THE SIGNALS IN THE DASH HAD MAJOR MALFUNCTIONS YOU WOULD GET THE AIRBAG, CHECK ENGINE AND VARIOUS LIGHTS INTERMITTENTLY

Air Bags
Filed Apr 4, 2020150,000 milesCT

2012 CHRYSLER TOWN AND COUNTRY COMPLAINT 2/2 VEHICLE WOULD HAVING A HUMMING AND WHIRRING SOUND COMING FROM IT THAT WOULD CEASE ONLY WHEN THE BATTERY IS DEAD OR TERMINAL REMOVED. THE LIGHTS WOULD KILL THE BATTERY DESPITE BEING LEFT IN OFF POSITION. THE VEHICLE CURRENTLY WAS TAKEN TO THE STORE FOR THE CHANGE OF A TIPM DUE TO SMELLING A VERY HOT BURNING SCENT AND THEN IN STOP WHIRRING SOUND ALONG WITH DISPLAY IS HOT IN RED ON SCREEN. THE ACTUAL SCREEN AND MIDDLE CONTROL PANEL TO HOT TO TOUCH. THE VEHICLE TIRE SYSTEM SIGNAL WOULD OCCUR RECURRENTLY AND IT WOULD CAUSE ONE TO HAVE CONTINUOUSLY CHECK TIRES EVEN IF THEY WERE FINE AND SOMETIMES THE VEHICLE WOULD NEED AND OTHERS NOT. THE VEHICLE WAS LEFT WITH THE DEALER TO CHANGE A TIPM AND WORK ON THE FUEL PUMP NOT STOPPING EVEN WITH NO KEY IN THE VEHICLE AND CHANGE THE BURNED ELECTRICAL REAR WINDOW SWITCH THAT HAD BURNED LIKE OCTOBER. THE VEHICLE HAD A BRAND NEW BATTERY INSTALLED BY AAA. AND THIS BATTERY CELL WAS DESTROYED BY THE CONTINUOUS DRAINING AND JUMP STARTING. THE VEHICLE HAS HAD THE TIPM PUT IN AND RETURNED TO ME A MONTH LATER NOT BEING ABLE TO DRIVE MORE THAN 2 MILES WITHOUT OVERHEATING AND RELEASE OF WHITE SMOKE. THE CAR HAS NO COOLANT IN IT AND NO OIL WHEN REPLACED IMMEDIATELY THE VEHICLE BURNED IT OFF AND IT RAN OUT. THE VEHICLE ALSO HAD TO BE TOWED BACK TO THE DEALER. THE DEALER CHARGES FOR THE NEW COMPUTER AND THEN TELLS ME I HAVE TO PAY FOR THE COOLANT PROBLEM, THE OIL LEAK PROBLEM AND AND SOME CALIBER WITH MY WHEEL. T

Structure › Body
Filed Apr 4, 202086,000 milesCT

2012 CHRYSLER TOWN AND COUNTRY 3/3 VEHICLE LIFT GATE WILL NOT RESPOND TO REMOTE PRIOR TO NEW TIPM INSTALLATION AND NEW REMOTE REPROGRAMMING. THE LIFT GATE HAS ALMOST SQUEEZED AND TRAPPED AN ADULT MY SIZE IN IT. IT STILL DOES THIS. THE DOORS DO NOT LOCK DESPITE MANUAL OR REMOTE INPUT TO KEEP IT LOCK AND IT DOESN'T RESPOND OR CHANGE WITH THE NEW TIPM INSTALLED AND THE NEWLY PROGRAMMED REMOTE, DESPITE THE PROBLEM COMMENCING WHEN ALL THE ELECTRICAL ITEMS IN THE COMPUTER STARTED MALFUNCTIONING. THE DRIVER SEAT FUSE WILL CONSISTENTLY BURN OUT AND STOP WORKING THIS CAN BE CHANGED AS OFTEN AS DAILY OR EVERY TWO DAYS.

Fuel/Propulsion System
Filed Mar 9, 2020140,000 milesOK

MY CAR WOULD NOT START HAD TO JUMP IT. THOUGHT BATTERY, NO TOOK IT TO MECHANIC TO DIAGNOSE THE PROBLEM FUEL TIPM, RELAY SWITCH. TOLD CHRYSLER DID NOT RECALL MY VEHICLE BUT RECALLED OTHER VEHICLES THAT HAD THE SAME PROBLEM AND WAS BUILT IN THE SAME YEAR AS MINE. VEHICLE WAS STATIONARY THE FIRST TIME. THEN IT STALLED OUT WHILE I WAS DRIVING. I WAS TURNING ONTO A CITY STREET FROM MY RESIDENTIAL COMPLEX.

Electrical System
Filed Feb 23, 202086,000 milesMS

FUEL PUMP WON'T TURN OFF AFTER TURNING ENGINE OFF. DRAINS BATTERY COMPLETELY. TIPM IS TO BLAME. READ THE OTHER COMMENTS OR LOOK INTO THE LAWSUITS. THIS AFFECTS ALL CHRYSLER VEHICLES WITH THE PENTASTAR ENIGNE.

Structure › Body
Filed Feb 21, 2020NY

PASSENGER SLIDING DOOR FELL OFF FROM THE TOP TRACK WHEN OPENED WITH BUTTON. THE DOOR WAS HANGING. CAR WAS STATIONARY ON A NYC STREET

Electrical System
Filed Feb 19, 2020121,000 milesPA

THE CAR STOPS AND WONT TURN BACK ON. I WAS TOLD THE TIPM IS BAD CAUSING IT TO SHUT OFF ON THE HIGHWAY. WE WERE DRIVING WHEN IT SHUT OFF AND LOST ALL CONTROL. IT WAS AS IF WE HAD NEVER STARTED THE CAR.

Electrical System
Filed Feb 17, 202067,201 milesMI

THE BLIND SPOT DETECTION SYSTEM IS NOT WORKING AGAIN. THIS WAS REPAIRED ON MAY 12, 2017 FOR A COST OF $1409.84 AND HAS FAILED AGAIN. THIS IS MY SECOND COMPLAINT TO NHTSA. I DID NOT RECEIVE ANY FEEDBACK FROM MY FIRST COMPLAINT. A TECH AT THE DEALERSHIP TOLD US THAT THE CONTROL MODULE IS LOCATED IN THE WHEEL WELL AND IS EXPOSED TO MOISTURE AND DIRT WHICH CAUSES THE FAILURES. HE TOLD US THAT CHRYSLER KNOWS THAT THEY HAVE A DESIGN PROBLEM BUT DID NOT DESIGN A PERMANENT FIX. I DO NOT THINK THAT I SHOULD HAVE TO PAY FOR THIS REPAIR (AGAIN). IN THE VAN, VISIBILITY IS LIMITED AND THE BLIND SPOT DETECTION SYSTEM IS NEEDED FOR SAFETY AND CRASH AVOIDANCE. THIS PROBLEM HAPPENS NOW ANYTIME THE VEHICLE IS DRIVEN.

Power Train
Filed Feb 15, 202094,000 milesIN

THE TRANSMISSION ON THIS VEHICLE HAS STARTED SLIPPING AT 94000 MILES. I NOTICED IT HAPPENS WHEN TAKING OFF.

Engine
Filed Feb 11, 2020NY

2012 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD *JS

Electrical SystemFire
Filed Jan 28, 2020100,000 milesVA

DOOR CAUGHT FIRE WHILE DRIVING, SMOKE EVERYWHERE, SMOKE COMING FROM UNDER HOOD.

Structure › Body1 injured
Filed Jan 17, 2020109,000 milesMI

HAND PINCHED IN DRIVER SIDE POWER SLIDING DOOR. VEHICLE WAS STATIONARY AND NOT STARTED.

Engine
Filed Jan 7, 2020124,000 milesWI

WHILE IN MOTION ON A FREEWAY AT FREEWAY SPEEDS MY VAN JUST STALLED. THE TRACTION CONTROL LIGHT CAME ON FIRST AND THEN IT JUST STALLED. LUCKILY I WAS ABLE TO PULL OVER SAFELY. I CALLED FOR A TOW BECAUSE THE VAN WOULD NOT START AFTER THAT, IT JUST KEPT CRANKING AND WOULD NOT TURN OVER. THE REPAIR SHOP WAS ABLE TO START IT THE NEXT DAY AND SAW A CODE P061C. WHICH MEANS IT WOULD BE 5 DIFFERENT PROBLEMS. THEY ARE KEEPING IT TO DRIVE IT AND HOPEFULLY GET IT TO STALL AGAIN. THIS IS A MAJOR SAFETY ISSUE, WHAT IF MY KIDS WITH WITH ME AND WE CRASHED. HOW MANY COMPLAINTS WILL THERE BE BEFORE SOMEONE STEPS IN TO FIX THIS PROBLEM. THERE HAVE NUMEROUS COMPLAINTS FOR THIS SAME ISSUE. HOPEFULLY SOMETHING IS DONE BEFORE SOMEONE DIES.

Power Train
Filed Jan 3, 202099,800 milesNJ

FRONT PUMP IN TRANSMISSION FAILED. VAN WILL NOT DRIVE.ALSO HAVE KEEP REPLACING SWAY BAR END LINKS, FOR YEARS SINCE NEW. HAD TO REPLACE REAR WHEEL HUBS DUE TO BEARING FAILURE.

Engine
Filed Dec 31, 2019110,000 milesVA

AFTER RECEIVING MULTIPLE CHECK ENGINE NOTIFICATIONS FOR "ENGINE MISFIRE", THE DEALERSHIP DETERMINED THAT ALL THE LIFTERS NEEDED TO BE REPLACED. WE HAD THE WORK DONE, AND 1 YEAR LATER THE SAME CODES HAVE RETURNED.

Electrical System
Filed Dec 24, 2019TN

I REPORTED A STRANGE SOUND TO MY TRUSTED MECHANIC, AND HIS TECH QUICKLY AFFIRMED THAT THE FUEL PUMP WAS STILL OPERATING EVEN WITH THE VEHICLE TURNED OFF AND KEYS REMOVED FROM THE IGNITION. THEY TOLD ME WITHOUT SKIPPING A BEAT THAT THIS WAS A TIPM MALFUNCTION. THEY WERE CONFIDENT THAT THIS WAS A COMMON PROBLEM AND THAT CERTAINLY THERE WOULD BE A RECALL THROUGH THE DEALER. HOWEVER, THERE HAS NOT BEEN A RECALL ISSUED FOR THIS PROBLEM ON THIS MAKE, MODEL, OR YEAR OF THIS VEHICLE. I HAVE READ AROUND THE WEB, AND IT DOES INDEED SOUND LIKE A COMMON PROBLEM CHRYSLER TOWN AND COUNTRY MINIVANS MADE BETWEEN 2011 AND 2013 (MINE'S A '12). IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE WHO, IN GOOD FAITH, TRUSTED THE CHRYSLER BRAND. IT ALSO SEEMS LIKE THIS PROBLEM CARRIES WITH IT VERY SIGNIFICANT RISK OF DANGEROUS MALFUNCTIONS: VEHICLE STALLING AT HIGH SPEEDS, VEHICLE FIRE, OTHER DAMAGE TO VEHICLE THAT COULD BE AVOIDED IF THE TIPM WERE REPLACED. CHRYSLER, DO THE RIGHT THING: IN GOOD FAITH, PROTECT YOUR CUSTOMERS. IT WILL BE FAR CHEAPER FOR YOU TO ISSUE A RECALL ON THE FRONT END THAN TO RISK DEALING WITH A CLASS ACTION SUIT THAT ARISES AS A RESULT OF CUSTOMERS SUFFERING INJURY OR, GOD FORBID, DEATH BECAUSE YOU DIDN'T TAKE CARE OF BUSINESS. IN THE LONG RUN, YOUR BOTTOM LINE WILL BE HEALTHIER IF YOU STAY OUT OF THE TRAGEDY SEGMENT OF THE NATIONAL NEWS (THINK TAKATA AIRBAGS AND TOYOTA BRAKES).

Air Bags
Filed Dec 20, 2019MD

REPLACED ALTERNATOR TWO TIMES WITHIN A YEAR AND NOW NEED A THIRD. STARTED JUNE 2018 WHILE AWAY ON A TRIP, ALL LIGHTS ON DASHBOARD LIGHT UP WITH NO WARNING SIGNS. EVERYTHING FAILED., BRAKES BARELY WORKED TO STOP, NO POWER STEERING, WINDOWS WOULD NOT GO UP/DOWN, NO AIR, NO FLASHES....ETC. THE SECOND TIME JULY 2019, BATTERY LIGHT COMES ON, THEN GOES OFF. A DAY LATER HAD THE BATTERY REPLACED. ALTHOUGH THE BATTERY TESTED WELL ACCORDING TO THE COMPANY, THEY PLACEMENT DUE BEING UNDER WARRANTY. THE FOLLOWING WEEK, AGAIN THE BATTERY LIGHT COMES ON DURING HIGHWAY SPEED AND CAR BEGINS THE SAME ISSUES AS BEFORE. CAR WAS TOWED TO DEALERSHIP. DEALERSHIP STATES IT'S THE ALTERNATOR ONCE AGAIN. HERE WE ARE DECEMBER 2019 WITH THE SAME ISSUES....NOT TO MENTION THE PASSENGER AIRBAG LIGHT NEVER GOES OFF AS THE DEALER STATES IT'S NOTHING.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 2, 201999,000 milesTX

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START AND WOULD STALL WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO R & T MOTORS (9651 BISSONNET ST, HOUSTON, TX 77036, (713) 772-4505) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 99,000.

Electrical System
Filed Nov 24, 2019190,000 milesOH

VAN HAS HAD VERY FEW PROBLEMS, I HAVE REACHED APPROXIMATELY 190000 MILES AND STARTED HAVING THE STALLING WHILE DRIVING ISSUES THAT OTHERS HAVE ALSO REPORTED. THERE ARE NO INDICATORS OR PRE WARNINGS ON DASHAND ACTUALLY TAKES A FEW SECONDS TO REALIZE THE CAR HAS SHUT OFF. AFTER IT HAPPENED THE FIRST TIME, MY MECHANIC SUGGESTED TO START WITH A FULL TUNE UP AS NO CODES WERE COMING UP. IT HAS HAPPENED TWICE SINCE. IT IS A TERRIFYING PROBLEM, TO JUST HAVE CAR STOP AT RANDOM WITH NO WARNING AT ANY SPEED. 3 TIMES...1ST IN MOTION CITY STREET GOING STRAIGHT, 2ND TIME IN MOTION CITY STREET RIGHT AFTER MAKING A TURN, 3RD TIME ON HIGHWAY SLOWING DOWN TO TURN. WHY IS THIS NOT PART OF THE RECALL R09 FOR DURANGOS/GRAND CHEROKEE? I CAN NO LONGER TRUST TO HAVE MY KIDS IN THIS CAR THAT IS DESIGNED FOR FAMILIES...HOW DO I KNOW THE REPLACEMENT PARTS WILL BE SAFE?

Power Train
Filed Nov 16, 2019120,000 milesNJ

OUT OF THE BLUE ONE DAY, I WAS HEARING A CLANGING WHEN MY CAR WAS IDLING BUT WHEN I GAVE IT GAS THE NOICE SEEMED TO STOP. SEVERAL DIFFERENT AUTO SHOPS TOLD ME IT WAS THE ENGINE GONE BAD. I FOUND A SHOP THAT WENT A LITTLE FURTHER IN CHECKING AND FOUND THAT MY "FLYWHEEL " WAS BROKE. THE INNER CIRCLE HAD JUST CRACKED COMPLETELY OUT OF THE OUTER CIRCLE, WHICH IS VERY ODD BECAUSE IT IS A COMPLETE SOLID PIECE. I DID NOT HAVE ANY ACCIDENDENTS OR BLOWS TO THE VECHICLE SO ITS A BIG SURPRISE THAT IT HAPPENED.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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