2012 Chrysler Town And Country complaints

THE BLIND SPOT MONITOR HAS NOT WORK AT ALL. OURS IS NOT THE ONLY 2012 CHRYSLER VAN IN OUR SMALL COMMUNITY THAT HAS THIS PROBLEM. ABOUT 6, 2012 CHRYSLER VANS HAVE THE SAME PROBLEM. *TR

CHRYSLER SENT ME A RECALL BACK IN JUNE ABOUT REAR VENT WINDOW SWITCH MIGHT OVERHEAT IF IT GOT MOISTURE ON IT HAVE BEEN TRYING SINCE JUNE TO GET IT FIXED BUT THEY KEEP TELLING ME NO PARTS, HAD OIL CHANGED IN NOVEMBER STILL NO PARTS, CALLED CHRYSLER THEY DID NOT CARE SAID THEY DIDN'T CARE IF I SOLD THE VEHICLE NICE RESPONSE. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE SLIDING DOORS INDEPENDENTLY OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THE BLIND SPOT MONITORING SYSTEM WENT CRAZY. IT WENT ON, THE LIGHT TURNED ORANGE AND JUST STAYED ON AND BEEPED REPEATEDLY EVEN WHEN IN PARK. THE DEALERSHIP COULD NOT FIGURE OUT THE PROBLEM SO THEY SENT IT TO ANOTHER DEALERSHIP,ON 6/20/14 WHO DIAGNOSED: BOTH BLIND SPOT MONITORS SHORTED PART OF MIRRORS. IT WENT IN FOR REPAIRS: REPLACEMENT OF L/R INDICATOR SENSORS ON 7//7/14 . THIS WAS JUST THE BEGINNING OF THE PROBLEMS TO COME. *TR

KEY FOB STOPPED WORKING AND ALL WIPERS WENT OFF ON THEIR OWN AND WOULD NOT TURN OFF. THE ELECTRONIC VEHICLE MONITORING SYSTEM WENT OFF TOTALLY. ALL LIGHTS AND POWER(RADIO WINDOW CONTROLS ETC) INSIDE THE CAR TURNED OFF. THE HEADLIGHT WENT OFF. THEN FINE FOR ABOUT A WEEK K THE VEHICLE INTO THE DEALERSHIP AND THEY SAID: CHECKED GROUNDS TO CLUSTER. FUSES ARE WORKING PROPERLY,SO NO REPAIRS MADE AT THIS TIME. A DAY LATER ALL OF THE ABOVE HAPPENED AGAIN! THEN AGAIN AND AGAIN. ON AND OFF THIS WENT FOR A FEW DAYS, UNTIL I COULD GET IT BACK IN YET AGAIN TO GET LOOKED AT......NOTHING IS FIXED. *TR

I JUST GOT THE VEHICLE BACK FROM HAVING REPAIRS AND THE UCONNECT DIDN'T WORK ALREADY. (WHICH THEY CLAIMED TO HAVE FIXED DIDN'T WORK AGAIN AFTER ONLY 20 MINUTES) I DROVE IT BACK AND LEFT IT FOR DIAGNOSIS. THEY DIAGNOSED :SOP SPECIAL PARTS ORDERED. AND I WAS TOLD NOT TO TURN ON DVD PLAYER UNTIL PARTS CAME IN. *TR

HAVING HAD THIS PROBLEM BEFORE AND BEING TOLD BY THE DEALERSHIP ,THEY COULD NOT FIND A PROBLEM, I THOUGHT MAYBE IT WAS THEY KEY FOB SO I PAID TO HAVE A NEW ONE MADE. THEN THE PROBLEM STILL CONTINUED AND PROGRESSED: NOW NOT ONLY WOULD THE CAR GO CRAZY WITH ALL LIGHTING AND POWER INSIDE TURNING OFF AND WIPERS GOING CRAZY, BUT NOW WHENEVER THE NEW KEY FOB WAS USED FROM THE OUTSIDE IT WOULD NOT UNLOCK THE DOORS BUT THE DASH WOULD LIGHT UP. THE UCONNECT ALSO STOOPED WORKING COMPLETELY! DEALER DIAGNOSED: KEY FAILING FAULT STORED FOR KEY IN SYSTEM THAT IS FAILING,1 56046708AE TRASNMTR-INTEGRATED KEY FOB ,CUT NEW KEY AND PROGRAM TO VEHICLE. 15 AMP FUSE BLOWN, CHECKED WIRING G AND FOUND LISTING FOR 20 AMP FUSE. REPLACED FUSE AND TEST OPERATION.(SINCE I NEVER REPLACED ANY FUSES, I DON'T EVEN KNOW WHERE THEY ARE. I HAVE TO ASSUME THE WRONG FUSE WAS PUT IN EITHER DURING MANUFACTURING OR BY A DEALERSHIP) NOTE: THIS DID NOT SOLVE THE PROBLEM VEHICLE WENT BACK YET AGAIN. SEE ADDITIONAL COMPLAINTS. *TR

I HAVE A 2012 CHRYSLER TOWN & COUNTRY AFFECTED BY NHTSA RECALL 14V234000 DATED MAY 2014 FOR RISK OF ELECTRICAL FIRE. I HAVE CONTACTED MY LOCAL DEALERSHIP SEVERAL TIMES AND AM TOLD EACH TIME THAT REPAIR PART IS STILL UNAVAILABLE. MANUFACTURER RECOMMENDS DISABLING THE SWITCH TO REDUCE RISK OF ELECTRICAL FIRE BUT THIS RENDERS WINDOWS INOPERABLE AND I FIND IT AN UNACCEPTABLE LONG-TERM SOLUTION. I CALLED THE CHRYSLER RECALL HOTLINE ON NOVEMBER 26, 2014 (MORE THAN 6 MONTHS AFTER RECALL) AND WAS TOLD THERE IS STILL NO ESTIMATED TIME OF ARRIVAL FOR REPAIR PART. I BELIEVE MANUFACTURER HAS FAR EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/13/15*CN UPDATED 01/15/15*JB

UPON ACCELERATING FROM A GREEN LIGHT, THE RPMS JUMPED AS IF I PUSHED THE PEDDLE TO THE FLOOR. AS SOON AS I TOUCH THE ACCELERATOR THIS HAPPENED SO I LET GO OF THE PEDDLE AND THE RPM CONTINUED TO RISE AND THE CAR CONTINUED TO ACCELERATE. I SLAMMED THE BREAKS AND FOR A FEW MOMENTS I WAS USING THE BREAKS TO FIGHT THE ACCELERATION OF THE VEHICLE. AFTER ABOUT 20 SECONDS OF THIS ACCELERATING THE PROBLEM STOPPED ON ITS OWN AND I COULD TAKE OVER CONTROL AGAIN. THIS SAME THING HAPPENED AGAIN ON NOVEMBER 15TH AND ON THIS DAY IT OCCURRED MULTIPLE TIMES. *TR

HAD TO REPLACE BOTH REAR HUBS. WAS TOLD THAT THERE WAS A RECALL A FEW MONTHS PAST MY VEHICLE. *TR

-STALLING WHEN YOU TRY TO START. I PUSH THE BUTTON AND IT STALLS. WHEN I GET TO MY DESTINATION, IT SWITCHES FROM OFF TO ACCY. THE STALLING ISSUE CONTINUES TO GET WORSE. NOW, IT ACTS AS IF IT IS TRYING TO START THE ENGINE AND NOTHING CONNECTS. THIS MORNING, IT TOOK APPROXIMATELY 10 TRIES TO GET IT TO TURN OVER. THIS WAS AFTER I HAD DRIVEN IT A COUPLE OF MILES. THEN, WHEN I ARRIVED AT WORK, IT WENT INTO THE ACCY MODE AGAIN AS I WAS OPENING THE DOOR TO EXIT THE VEHICLE. THE DEALER HOOKED IT TO THEIR COMPUTER MONTHS AGO. BUT, I GUESS IF THERE IS NOT CODE, THE PROBLEM DOESN'T EXIST???? THE LAST TIME THEY SUGGESTED IT WAS RELATED TO A TRANSMISSION ISSUE THAT THEY ADDRESSED. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

DRIVING DOWN THE ROAD AND THE VEHICLE STALLED. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE ROCKWALL DODGE SERVICE DEPARTMENT DETERMINED THAT THE ALTERNATOR FAILED AND HAD TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE REAR DRIVER'S SIDE BRAKES WERE WEARING PREMATURELY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

STEERING WHEEL DID NOT PROPERLY FUNCTION WITH THE FRONT WHEEL AXEL CAUSING A ACCIDENT ON 8/23/2014, IT WAS DIFFICULT STEERING ON RIGHT TURNS AND LEFT AND THE VEHICLE WOULD HAVE WIDE TURNS. *TR

AT ONLY 20087 MILES HAD TO HAVE REAR BRAKE PADS REPLACED AND ROTORS TURNED POOR QUALITY MATERIALS MUST HAVE BEEN USED TO REQUIRE THIS SERVICE AT THIS LOW MILEAGE HAVE HAD SEVERAL OTHER VEHICLES OVER THE YEARS AND THOSE BRAKES LASTED ATLEAST 40000 MILES. *TR

WHEN TRAVELING TO FLORIDA FROM BUFFALO, THE BATTERY LIGHT ON THE DASH CAME ON JUST OUTSIDE OF ORLANDO,FLORIDA. IT SLOWING STARTED TO AFFECT THE VEHICLE WITH THE TRANSMISSION NOT SHIFTING AND RESULTED IN THE ENGINE RUNNING AT 5000 RPM JUST TO MAINTAIN 55 MPH IN A CONSTRUCTION ZONE WITH NO PULL OFF TO SAFELY LEAVE THE HIGHWAY. THE BATTERY FINALLY DIED WHEN WE REACHED OUR DESTINATION AND IT WAS THE ALTERNATOR THAT HAD MALFUNCTIONED. THE TEMPERATURE THAT DAY WAS OVER 100 F. IT COULD HAVE CAUSED AN ACCIDENT HAD I NOT OVERWORKED THE ENGINE. *TR

REAR BRAKES HAVE BEEN REPLACED MULTIPLE TIMES. 5 SETS OF PADS, NEW CALIPER AT 35000 MILES AND NEW ROTORS. EVEN AFTER REPLACING EVERYTHING BUT ONE REAR CALIPER IT STILL STICKS AND HAS A BURNING SMELL WITH ALL NEW PARTS ON DRIVER SIDE. BRAKES ON THIS VAN ARE ABSOLUTE GARBAGE AND CHRYSLER NEEDS A RECALL ON THESE BRAKES AND PARTS. *TR

WE CONTACTED THE LOCAL DEALERSHIP IN JULY AND WERE TOLD THAT THEY WOULD CALL US WHEN THE PARTS TO FIX THE FAULTY WINDOW SWITCH ON THE DRIVER'S SIDE DOOR WERE RECEIVED. AS OF TODAY, THEY HAVE NOT RECEIVED THE PARTS. WE FEEL THAT 4 MONTHS IS TOO LONG TO WAIT FOR PARTS TO FIX A SAFETY RECALL ISSUE. *TR

WHEN I START THE CAR IT WILL RUN FINE AND THEN THE IGNITION SWITCH WILL TURN OFF LEAVING ME WITH STEERING AND BRAKING POWER DEAD. SOMETIMES I WILL TRY TO START THE CAR AND IT WILL NOT START AND THE STARTER WILL JUST KEEP GOING SO THE ONLY WAY I CAN GET THE STARTER TO STOP IS TO PUT IT IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES AND FORTUNATELY I WAS DRIVING AT LOW SPEED OR STOPPED. HAD IT HAPPENED AT HIGHER SPEEDS OR ON THE FREEWAY, IT COULD HAVE RESULTED IN A DEADLY CRASH. I TOOK IT INTO THE DEALER AND THEY SAID IT WAS A DEFECTIVE IGNITION SWITCH AND REPLACED THE SWITCH. SO FAR THE PROBLEM HAS NOT RECURRED. MY COMPLAINT IS ALSO THAT I HAVE ASKED THE DEALER AND CHRYSLER MOTORS FOR REIMBURSEMENT, $450.00 AND SO FAR THEY HAVE REFUSED BECAUSE IT WAS NOT AN ITEM ON THEIR RECALL LIST AND I WAS OUT OF WARRANTY ON MILEAGE. I KNOW THAT CHRYSLER HAS KNOWN ABOUT DEFECTIVE IGNITION SWITCHES FOR SEVERAL YEARS SO WHY HAVE THEY NOT NOTIFIED OWNERS. THIS IS A VERY DANGEROUS PROBLEM, LIKE GM HAD. *TR

I HAD JUST DROVE TO THE STORE VEHICLE RAN FINE. CAME OUT OF STORE AND WENT TO START THE CAR. WHEN TRYING TO START THE CAR I NOTICE THE STARTER TRYING TO TURN OVER BUT WAS NOT STARTING. I TRIED STARTING IT 6 TIME AND FINALLY STARTED. I WENT TO AUTO ZONE HAD THE CHECK STARTER SYSTEM. BATTERY, ALTERNATOR AND STARTER PASSED. WAS INFORMED COULD BE BAD GAS OR FUEL PUMP GOING OUT. SO GOT GAS TREATMENT AND AFTER A WEEKEND AND HALF OF FUEL TREATMENT AND CHANGE OF GAS WAS HAVING SAME ISSUE. WELL THIS LAST SATURDAY I WENT DAUGHTER'S GAME AND HEARD WHAT SOUNDS TO BE AN ELECTRIC MOTOR FRONT UNDER THE VAN DRIVER REAR TIRE. DIDN'T MIND IT OVER THE 5 HOUR GAME I CHECKED ON THE VAN MULTIPLE TIMES AND THE SOUNDS WAS STILL THERE. END UP HAVING TO GET JUMP STARTED THE BATTERY WAS DEAD. WAS ABLE TO GET THE VAN HOME. I GOT AN ELECTRICAL SCHEMATIC ON THE 3.6L ENGINE PERFORMANCE CIRCUIT. AND COME TO FIND OUT THAT THE FUEL RELAY IS INSIDE THE TIPM. I AM ABLE TO PULL THE MAC FUSE TO STOP THE PUMP AFRAID OF WHAT THIS MAY CAUSE ISSUES WITH I AM DISCONNECTING BATTERY WHEN I GET OUT OF VAN. I CONTACT DEALER AND TOLD THEM OF MY FINDS AND FOUND OUT NOT COVERED. SO AT THIS TIME IT IS HARD TO START AND FUEL PUMP RUNS AFTER KEY IS OUT OF IGNITION. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V2340000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER IN JUNE OF 2014 AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER DID NOT PERFORM THE REMEDY LISTED IN THE RECALL, WHICH WAS TO REPLACE THE FAULTY WINDOW SWITCH WITH A NEWER VERSION. INSTEAD, THE DEALER REMOVED THE WINDOW SWITCH RENDERING THE REAR QUARTER VENT WINDOW UNUSABLE. THE CONTACT WAS INFORMED THAT THERE WAS NO ESTIMATED DATE FOR THE NEW SWITCH TO BE INSTALLED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO REMOVE SOMETHING FROM THE BACK SEAT, THE REAR DRIVER SIDE SLIDING DOOR CLOSED ON THE CONTACT'S ARM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

A MONTH AFTER BUYING THE VAN, IT STARTED CUTTING OFF WHILE DRIVING CAUSING IT TO BE ALMOST IMPOSSIBLE TO STEER. LUCKILY I WAS WHERE I COULD PULL OVER EVERY TIME.IT WAS TAKEN TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. ANOTHER TIME IT DID IT MY HUSBAND TOOK IT BACK FOR A RECALL PART BUT THEY TOLD US THAT PART HAD NOTHING TO DO WITH IT CUTTING OFF. THE MOST SERIOUS TIME OCCURRED ON 4/29/14 DURING RUSH HOUR 5:00 PM)GETTING ON I85 IN GASTONIA, NC MERGING ONTO I85 AND THE VAN CUT OFF. I COULDN'T HAVE BEEN GOING OVER 25 MILES AND EVERYTHING SHUT DOWN. I WAS LUCKY TO GET IT IN THE EMERGENCY LANE. I HAVE NEVER BEEN SO SCARED IN ALL MY LIFE. I HAD MY DAUGHTER/GRANDDAUGHTER SCREAMING/CRYING. NO WAY ANY OF US WOULD HAVE SURVIVED IF I HAD MADE IT TO THE INNER LANE.THIS TIME A NEW LIGHT CAME ON THE DASH.TOLD IT WAS A THROTTLE LIGHT, MANY ATTEMPTS TO START THE VAN, IT DIDN'T START. I CALLED LAKE NORMAN (BOUGHT THERE)AND WAS TOLD THERE'S A PLACE IN GASTONIA. I CALLED AND EXPLAINED WHAT HAPPENED AND ASKED FOR A TOW TRUCK.THE VAN WAS TOWED TO GASTONIA CHRYSLER. THE SERVICE TECH TRIED TO START IT WITH NO LUCK. HE SAID WAS BETTER THEN IT STARTING AND RESETTING EVERYTHING. HE CALLED THE NEXT DAY AND EVERYTHING WAS READING RIGHT ON HIS MACHINES. HE TOLD ME HE WAS GOING TO DROP THE GAS TANK AND TAKE THE FUEL PUMP OUT. WHEN HE RAN IT THIS TIME THE FUEL PUMP HAD NO FUEL PRESSURE. HE ALSO SAID THERE WAS NO GAS, IN WHICH I HAD A LITTLE OVER A QUARTER OF A TANK ON THE FUEL GAUGE. HE SAID F

THIS INCIDENT HAS HAPPENED ABOUT 10 TIMES NOW, SO I THOUGHT I SHOULD REPORT IT. I WILL START MY VEHICLE BY TAPPING THE BRAKE AND PRESSING THE ENGINE BUTTON. THE CAR IGNITION TURNS ON AS NORMAL. I PROCEED TO PUT THE VEHICLE IN REVERSE TO GET OUT OF THE PARKING SPACE AND THE ENGINE HAS DIED WITHOUT MY KNOWLEDGE. MY STEERING WHEEL CANNOT TURN AT ALL, THE GAS PEDAL DOES NOTHING, THE CAR IS DEAD AT THIS POINT. I HAVE TO SLAM ON THE BRAKE TO NOT SLIDE INTO TRAFFIC OR THE CAR PARKED BEHIND ME. I PUT THE CAR IN PARK AND "TURN OFF" THE ENGINE AND RESTART IT. THIS HAS HAPPENED SEVERAL TIMES, BUT IT ONLY OCCURS WHEN I'M STARTING UP THE VEHICLE, NOT WHEN I'M ALREADY GOING: IT HAS NEVER "DIED" OR "TURNED OFF" WHILE I WAS DRIVING IT. THIS JUST STARTED HAPPENING IN THE LAST FEW WEEKS AND IT HAS HAPPENED REGULARLY AND IT IS SCARY WHEN IT HAPPENS, SO I THOUGHT I SHOULD REPORT IT. *TR

THIS IS A MINIVAN. THE REAR HATCH/LIFTBACK INTERMITTENTLY FAILS TO OPERATE AT TIMES. THE HATCH CAN EITHER BE MANUALLY OPENED AND CLOSED, OR ELECTRICALLY OPENED AND CLOSED VIA THE REMOTE CONTROL OR VIA THE BUTTON AT THE REAR INSIDE OR A BUTTON ABOVE THE DASHBOARD. IF THE HATCH IS OPEN AND FAILS TO CLOSE ELECTRONICALLY, THEN THE DOOR WILL NOT LATCH BY ANY MEANS, EVEN IF THE DOOR IS CLOSE MANUALLY. I HAVE HAD TO HOOK THE BOTTOM OF THE DOOR WITH A ROPE AND TIE IT SHUT, BUT THE DOOR IS NOT MECHANICALLY LATCHED. I HAVE HAD THE MINIVAN TO THE DEALER ON 3 SEPARATE OCCASIONS TO GET THIS PROBLEM FIXED UNDER WARRANTY AND THE PROBLEM IS STILL NOT FIXED. THE 1ST TIME THE VEHICLE WENT IN FOR REPAIRS THE CENTER WITNESSED THE PROBLEM AND REPLACED THE LATCH. NUMEROUS CODES WERE RECORDED IN THE BLACK BOX. NOT SURE IF CHRYSLER USED THESE CODES TO CONSIDER FURTHER PARTS REPLACEMENT, BUT THEY WON'T REPLACE ANYTHING AT THIS TIME. CHRYSLER IS NOT WILLING TO REPLACE ANY FURTHER COMPONENTS WITHOUT THE PROBLEM OCCURRING AT THE SERVICE CENTER. THE PROBLEM WAS WITNESS BY WIFE, 3 CHILDREN AND MYSELF. THE KIDS HAVE HAD TO CRAWL OVER THE REAR SEAT TO GET ACCESS TO THINGS IN THE REAR OF THE VAN DUE TO THE HATCH NOT WORKING. THE BIG CONCERN IS THE HATCH NOT LATCHING IN THE CLOSED POSITION WHEN TRAVELING. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPER SWITCH IN THE OFF POSITION, THE WIPERS WOULD ERRONEOUSLY ACTIVATE AND THE INSTRUMENT PANEL LIGHTING FLASHED OFF AND ON. THE DEALER STATED THAT THE GROUND CABLE WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000.

ON APRIL 12 2013 WAS THE FIRST PROBLEM THAT STARTED WITH THE VEHICLE. WHILE DRIVING THE WINDSHIELD WIPERS TURNED ON WHILE DRIVING. I WAS UNABLE TO TURN THEM OFF UNTIL I DISCONNECTED THE BATTERY. I HAVE HAD SEVERAL EXPERIENCE WITH THE VEHICLE TURNING OFF WHILE DRIVING GOING HIGHWAY SPEEDS. IT SOMETIMES WON'T EVEN START UP, JUST FLASHES BLIND SPOT UNAVAILABLE. ALSO THE ALARM GOES OFF AT RANDOM TIMES. THE SLIDING PASSENGER DOORS OPEN AND CLOSE WHEN VEHICLE IS OFF AND SITTING IN DRIVE WAY. BOTH DOORS WILL OPEN HALF WAY THEN SUDDENLY START TO CLOSE WITH NOTHING BLOCKING THE DOOR. POWER STOW AND GO MALFUNCTIONS ALL THE TIME!!!!. THE VEHICLE IS PUTTING OFF A VERY HEAVY GASOLINE SMELL NOW WHEN IT STARTS. I FEEL LIKE THIS CAR IS POSSESSED. CHRYSLER WILL NOT HELP ME WITH THIS SITUATION. THEY ARE PUTTING MY FAMILY IN DANGER EVERYDAY! *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WIRES CONNECTED TO THE POWER OUTLET BURNED CAUSING SMOKE TO SEEP FROM THE AIR VENTS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LED LIGHT STRIPS ADDED TO THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/10/14*CN THE CONSUMER STATED THE AFTER MARKET LED STRIP IN THE FRONT HEADLIGHTS CAUSED THE ELECTRICAL WIRES TO BURN INSIDE THE VEHICLE. UPDATED 03/31/15 *JS

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PROBLEMS. *SMD THE CONSUMER EXPERIENCED A HEAVY VIBRATION AND A ROARING SOUND, WHEN BRAKING FROM HIGHWAY SPEEDS. THE SERVICE DEPT. STATED THE ROTORS WERE OUT-OF-ROUND. THE SERVICE DEPT. RESURFACED THE FRONT AND REAR ROTORS. FOUR MONTHS LATER, THE CONSUMER EXPERIENCED THE SAME ISSUE WITH THE BRAKES. THE SERVICE DEPT. RESURFACED THE REAR ROTORS AND REPLACED THE REAR BRAKES. THREE MONTHS LATER, THE CONSUMER EXPERIENCED THE SAME BRAKE FAILURE. THE SERVICED RECOMMENDED ALL NEW ROTORS, FRONT AND BACK. HOWEVER, THE CONSUMER DECLINED THE REPAIR. THE SERVICE DEPT REPLACED THE ROTORS AT NO CHARGE, BUT THE CONSUMER HAD TO PAY FOR THE PARTS. *JB

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR BRAKE PROBLEMS. *SMD THE CONSUMER STATED THE PROBLEM WAS THE REAR BRAKES WEARING OUT BEFORE OR AT THE SAME TIME AS THE FRONT BRAKES. THE REAR CALIPERS FAILED AND CAUSED THE REAR PADS TO BECOME METAL-TO-METAL AND LOCKED UP THE ROTORS. *JB UPDATED 10/01/14

THIS CAR WAS A NEW PURCHASE, AND ALREADY HAD 5000 MILES ON IT. ( IT WAS A DEMO CAR AT DEALERSHIP). AFTER 17K MILES ( 22K TOTAL), BRAKES STARTED SMELLING OF BURNING PARTS. WHEN I HAD TO STOP AT AN INTERSECTION, CAR SIMPLY WOULD NOT STOP. THANKFULLY, THERE WAS NO ACCIDENT OR INJURIES. CHRYSLER MENTIONS THAT THIS WAS DUE TO DRIVING HABIT, AND WILL NOT TAKE ANY RESPONSIBILITY. I HAVE BEEN DRIVING FOR 18 YEARS IN TOTAL, AND NEVER HAD THIS ISSUE IN ANY OF MY OTHER CARS. *TR

VEHICLE CHECK ENGINE LIGHT TURN ON EVERY SO OFTEN. THE CODE READ P0302- MISFIRED #2 CYLINDER. THE LIGHTS TURNS ON AND AFTER SEVERAL DAYS IT TURN OFF AGAIN. A FEW MILES OR DAYS LATER IT CHECK ENGINE LIGHT TURN ON AGAIN. BEEN TO INDEPENDENT MECHANIC AND HAVE TRY SEVERAL CORRECTION BUT NO LUCK. THE VAN RUNS DECENT BUT IT HAS A LOST SOME POWER AS IT TAKE AWHILE TO SPEED ON HIGHWAYS. *TR

CAR WIRELESS IGNITION WOULD NOT RECOGNIZE THE KEY, SO CAR WOULD NOT START, STRANDING MY WIFE OUT OF STATE. PART WAS REPLACED AT A COST OF $650, TWO DEALERS TOLD ME THIS WAS A HUGE PROBLEM AND IT IS HARD TO GET THE PART. THE REPLACEMENT MODULE IS NOW DOING THE SAME THING AND NOT WORKING. ANOTHER ISSUE IS THAT THE DOOR WILL NOT UNLOCK. *TR

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO CYLINDER HEAD PROBLEMS AND UNSATISFACTORY CUSTOMER SERVICE AT MANUFACTURER HEADQUARTERS. *SMD THE CONSUMER STATED WHILE DRIVING, THE ENGINE LIGHT ILLUMINATED. THE PROBLEM WAS DETERMINED TO BE THE LEFT SIDE CYLINDER HEAD, WHICH WAS LEAKING, AND HAD TO BE REPLACED. *JB

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TURN SIGNAL INDICATORS ON THE SIDE MIRRORS FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BLIND SPOT MODULE WAS BROKEN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE FAILURE. THE FAILURE MILEAGE WAS 50,400. THE CURRENT MILEAGE WAS 52,000. UPDATED 08/11/14*LJ UPDATED 08/12/2014 *JS

TIRES HAVE DRY ROT CRACKS. *TR

1 WEEK AFTER I BOUGHT MY VAN THE CAR STARTED VIBRATING WHEN THE VEHICLE WAS STOPPED (WAITING AT THE LIGHT). I WENT TO THE DEALER TO ASK THEM IF THERE WAS A RECALL FOR THIS PROBLEM THEY FIRST SAY THAT THERE WAS NO PROBLEM AND THEN I READ THAT THERE WAS A RECALL FOR SOME VEHICLES HAVING DEBRIS ON THE ENGINES, SO THEY REPLACED HALF OF THE HEADS IN THE ENGINE. THE VEHICLE STOPPED VIBRATING, BUT THEN I NOTICE THAT WHEN SPEEDING OR SLOWING DOWN THE VEHICLE DOES NOT RESPONDS TO THE CHANGE IN GEARS OR ISN?T ACCELERATING LIKE IT SHOULD. ALSO WHILE COMING TO A STOP THE TRANSMISSION WOULD NOT DOWNSHIFT CAUSING THE CAR TO LUNGE FORWARD. IT WOULD VIBRATE WHEN COMING TO STOP. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED HIS FOG LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE BUT STATED THAT THE FOG LIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000, AND THE CURRENT MILEAGE WAS 44,500.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT BOTH FOG LIGHT LENS AND ATTACHED WIRING WERE BURNED. THERE WERE NO VISIBLE FLAMES. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 8/29/2017*CN