Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
DRIVING DOWN THE ROAD AT 55 NIGHT DRIVING ! COMPLETE LOSS OF POWER STEERING ENGINE AND BRAKING ALL HAMPERED BY LOSS OF POWER AS I TRIED TO SLOW VEHICLE TO A SAFE STOP ALL OF A SUDDEN POWER CAME BACK. THIS WAS A COMPLETE SAFETY ISSUE WITH NO POWER NO HEADLIGHTS NO TAILLIGHTS DRIVING 55 AT NIGHT ON A BACK COUNTRY HIGHWAY AND THE VEHICLE ONLY HAS 50000 MILES ON IT.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE TURN SIGNALS FAILED AND THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN THE VEHICLE WAS IN PARK, THE IGNITION SWITCH FAILED TO RELEASE THE KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
I AM SENDING THIS TO INFORM YOU OF A FAILURE TO REPAIR A RECALL RO3/NHTSA 14V-373 BY OUR LOCAL DEALER. WE INITIALLY GOT THE RECALL L25/NHTSA 14V-373 IN 2014. THIS ONE WAS NEVER DONE EITHER. L25 WAS SUPERSEDED BY RO3. I HAVE CONTACTED THE DEALER ON 10-2-14 AND 3-10-15 ABOUT L25. SINCE THEN, I HAVE CALLED ON 6-23-15, 6-6-16, AND ON 6-29-16 ABOUT RO3. EACH TIME I HAVE BEEN STALLED, WITH THEM SAYING THE PARTS ARE ON BACKORDER. IT JUST SEEMS TO ME THAT THIS DEALER HAS NO INTENTION OF MAKING THE REPAIRS. THE DEALER HERE IN CANTON, GA. IS SHOTTENKIRK CHEROKEE CHRYSLER, PHONE NO. 678-493-1000. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
REAR AXLE BRACE THAT FASTENS REAR WHEEL TO BODY BROKE ,LEAVING WHEEL ONLY FASTENED BY SPRING AND SHOCK , FLOPPING ERRATICALLY. THIS HAS HAPPENED TWICE TO US ONCE AT 20 MPH AND ONCE AT 40 MPH .WE BOTH TIMES BROUGHT THE VEHICLE TO A SLOW EASY STOP ..WE SHUDDER TO THINK WHAT WOULD HAVE HAPPENED, AT ANY HIGHER SPEEDS.THE CHRYSLER DEALERSHIP WE SHOWED PHOTOS OF THE BROKEN BAR TO AFTER THE FIRST BREAK EXPRESSED SURPRISE ,"WE HAVE NEVER SEEN THIS BEFORE " WAS THEIR COMMENT. THE BREAK WAS AT THE CUT-OUT HOLE IN THE BRACE ,THE HOLE IS FAIRLY LARGE , BIG ENOUGH TO STICK ALL 5 FINGERS INTO.(WE NOTICE THAT AFTER 2009 MODELS, THIS FAIRLY LARGE CUT-OUT HOLE WAS REDUCED TO A QUARTER INCH SLIT , ON THE MODELS WE CHECKED. CHRYSLER WANTED TO REPLACE THE ENTIRE REAR AXLE ,BUT WE ENDED UP TAKING IT TO A MASTER WELDER WHO AS A FAVOR WELDED AND SANDED IT TO WHERE YOU COULD NOT TELL THERE WAS EVER A BREAK..6 MONTHS LATER IN OCTOBER 2015, IT HAPPENED AGAIN BREAKING ABOUT 2 INCHES FROM THE FIRST EPISODE BREAK,ON THE SAME PIECE OF METAL .WE WERE AT ABOUT 40 MPH ,THE BACK WHEEL FLOPPING ,ALMOST THROWING US OFF THE ROAD.THIS TIME WE REQUESTED OUR WELDER FRIEND TO ADD PLATES TO THE BRACE ,PHOTO OF FINISHED JOB ENCLOSED , YOU CAN STILL SEE THE ORIGINAL CUT-OUT. .WE FIGURED WE JUST ENDED UP WITH A BAD PIECE OF METAL ON OUR VAN. BUT THEN IN APRIL 2016,MY NEPHEW ,WHO HAS A 2008 CHRYSLER BUILT VAN (SOLD BY VW) EXPERIENCED EXACTLY THE SAME AXLE BRACE FAILURE,WHILE MOVING, AT EXACTLY THE SAME SPOT IN THE BRACE,
I HAVE A 2008 CHRYSLER TOWN AND COUNTRY. MY VIN NUMBER IS [XXX]. I HAD THE RECALL (R03 / NHTSA 14V-373) DONE TO MY VEHICLE THAT WHEN DRIVING THE VEHICLE JUST TURNS OFF AND STEERING LOCKS. SO I TOOK MY VEHICLE IN FOR REPAIR OF THIS RECALL HOWEVER, IT STILL DOES THE SAME THING. WHENEVER DRIVING IT TURNS OFF AND LOCKS WHEEL WHICH IN SEVERAL INSTANCES ME AND MY FAMILY COULD HAVE BEEN INVOLVED IN AN ACCIDENT. I ALSO LET A FRIEND BORROW THE VEHICLE AND IT DID THE SAME THING TO HIM. NOW I TOOK IT BACK TO THE DEALERSHIP WHICH IS JEEP CHRYSLER LOCATED AT 55 W I 240 SERVICE RD, OKLAHOMA CITY, OK 73139. THEY STATED THE CODES DID NOT SHOW A MODULE REPAIR AND THEY COULD NOT REPLICATE THE PROBLEM. HOWEVER, THIS IS THE SAME ISSUE AS BEFORE. THEY SUPPOSEDLY REPLACED THE MODULE AND THE KEY FOBS BEFORE DURING THE RECALL REPAIR. THEY WANTED ME TO PAY AND AUTHORIZE A TWO HOUR DIAGNOSTIC FOR A PROBLEM THAT SHOULD HAVE ALREADY BEEN REPAIRED. THIS HAS BEEN AN ONGOING PROBLEM WITH THIS VEHICLE SINCE I PURCHASED IT. HOWEVER, WHEN I FIRST WENT IN 2011 AND ADDRESSED THE ISSUE WITH JEEP CHRYSLER ORGANIZATION. THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. HOWEVER, YEARS LATER NOW THAT A RECALL FOR THE SAME ISSUE THAT WAS REPORTED BY ME PREVIOUSLY , THEY TRIED FIXING IT. ATTACHED IS THE RECALL FOR THIS PROBLEM. EVEN AFTER THEY ALLEGEDLY REPAIRED THIS PROBLEM, IT STILL DOES THE SAME THING AS BEFORE TURNS OFF, SO THE PROBLEM WAS NOT FIXED CORRECTLY. NOW THEY ARE WANTING ME TO PAY FOR FURTHER TESTING OF
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE VEHICLE BECAME DIFFICULT TO START. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REPAIR FAILED TO REMEDY THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,444.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE REPAIR WAIT WAS EXCESSIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART FOR THE REPAIR WAS ON BACK ORDER FOR AN EXTENDED PERIOD OF TIME. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE. AT TIMES, THE VEHICLE WAS UNABLE TO START. THE DEALER WAS UNABLE TO PROVIDE THE PART FOR LONGER THAN TWO YEARS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2008 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR IGNITION SWITCH RECALL. *SMD
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION CONNECT.
WHEN ON THE ROAD IN WARMER WEATHER EVERYTHING IS FINE AND THEN ALL ELECTRICAL COMPONENTS STOP WORKING WINDOWS, AIR CONDITIONER, SPEED CONTROL, RADIO, NOT SURE WHAT ELSE. ALL IDIOT LIGHTS COME ON, WIPERS COME ON AND WONT STOP UNTIL KEY IS IN OFF POSITION OR IF YOU KEEP DRIVING IT WILL EVENTUALITY COME TO NORMAL BUT UNTIL IT DOES, NO WINDOWS, NO AC MAKES IT A HAZARD IN TRAFFIC AT TEMPS AROUND 100 DEGREES. MAKES ONE WONDER WHAT WILL HAPPEN NEXT BECAUSE IT GETS REAL HOT IN THE CAR REAL FAST AND IT WORKS ON YOUR MIND. WHEN THE WEATHER IS COOL IT HARDLY EVER HAPPENS BUT WHEN IT DOES OCCUR ITS FOR A SHORTER TIME. HEADLITES SAY ON BUT I'M NOT SURE ABOUT THE BRAKE LITES AND TURN SIGNALS.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG HESITATION. THE CHECK ENGINE WARNING LIGHT RANDOMLY ILLUMINATED AND THE VEHICLE STALLED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE WHO REPLACED THE EGR VALVE AND VACUUM LINE. THE DEALER ALSO COMPLETED A MANUFACTURER RECALL REPAIR FOR THE IGNITION SWITCH; HOWEVER, THE VEHICLE CONTINUED TO HESITATE. WHILE DRIVING LESS THAN 15 MPH, THE VEHICLE INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A WHIPLASH. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
2008 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FAULTY IGNITION SWITCH RECALL NOTICES. *SMD
DURING LOW SPEED, RIGHT HAND TURNS ON CITY STREETS OUR 2008 CHRYSLER TOWN AND COUNTRY HAS LOST ALL POWER, INCLUDING POWER BRAKES AND POWER STEERING. THIS HAPPENED TWICE IN 2015 PRIOR TO THE NHTSA RECALL NO. : 14V-373 / MANUFACTURER RECALL NO. : R03 BEING ADDRESSED AND HAS NOW HAPPENED TWICE IN 2016 ON THE SAME DAY. THE DEALERSHIP AFTER A WEEK OF PERIODICALLY DRIVING THE VEHICLE TO TRY AND RECREATE THE ISSUE, CLAIMS THAT THEY ARE UNABLE TO ADDRESS THE ISSUE BECAUSE THE ON-BOARD COMPUTER HAS NOT LOGGED A DIAGNOSTIC CODE TO REPLACE A SPECIFIC PART. THIS VEHICLE IS NO LONGER SAFE FOR MY FAMILY AND AM ESCALATING THE ISSUE TO NHTSA, CHRYSLER, SOCIAL MEDIA AND LOCAL NEWS MEDIA. *TR
WE HAVE HAD OUR VAN FOR SEVEN YEARS (BOUGHT NEW) AND HAVE ALWAYS DONE REGULAR MAINTENANCE ON IT. WHILE DRIVING DOWN THE HIGHWAY WITH THREE OF OUR CHILDREN, THE HORN STARTED BLARING, WIPERS TURNED ON, FLUID STARTED SPRAYING ALL OVER THE WINDOWS. WE PULLED OFF THE HIGHWAY AS SOON AS POSSIBLE AND SHUT THE VAN OFF. EVERYTHING CONTINUED! WE POPPED THE HOOD AND HEARD A SLIGHT TICKING COMING FROM THE "FUSE BOX". WE GAVE IT A LIGHT TAP AND IT FINALLY STOPPED. WE WERE ABLE TO GET IT HOME. THE PROBLEMS CONTINUED OFF AND ON FOR MONTHS WITH NO ONE ABLE TO HELP AND GOT WORSE SINCE THE LOCKS STARTED GOING UP AND DOWN, DASH LIGHTS START FLASHING, FRONT AND REAR LIGHTS FLASH, AND THE CAR DOES NOT ALWAYS SHIFT GEARS. IT EVEN DOES SOME OF THESE THINGS WHILE TURNED OFF. WE TOOK THE FUSE OUT OF THE HORN BUT KNOW IT IS STILL HAPPENING BECAUSE SOMETIMES IN THE MORNING THE WIPERS ARE UP FROM RANDOMLY TURNING ON AND OFF BY THEMSELVES DURING THE NIGHT. WE TOOK IT TO A TRANSMISSION SPECIALIST TO HAVE TO TRANSMISSION REBUILT (TWICE) AND THE CONVERTER REPLACED. EVERYTHING ELSE IS STILL HAPPENING AND NO ONE HAS BEEN ABLE TO DIAGNOSE THE PROBLEM, ESPECIALLY SINCE IT DOESN'T ALWAYS DO IT. LUCKILY I FOUND THIS INFORMATION ON MY OWN. I CAN'T BELIEVE THIS IS SUCH A WIPE SPREAD PROBLEM AND CHRYSLER HAS DONE NOTHING ABOUT IT!! WITH A LARGE FAMILY, WE CANT AFFORD TO KEEP PUTTING MONEY INTO SOMETHING THAT WAS OBVIOUSLY BUILT FAULTY.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION CONNECT.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A RED LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/13/16*LJ *CN
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED. THE VEHICLE WAS RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/16*LJ THE CONSUMER STATED IT HAS BEEN OVER 13 MONTHS AND STILL WAITING, FOR THE PARTS TO ARRIVE. UPDATED 08/02/16. *JB
THIS IS A COMPLAINT CONCERNING SAFETY RECALL L25 = WIN MODULE. I HAVE CONTACTED MY LOCAL CHRYSLER DEALER TO MAKE AN APPOINTMENT TO FIX THE RECALL. THE DEALERSHIP HAS ME ON A WAITING LIST. THE DEALERSHIP IS WAITING ON PARTS TO FIX THE ISSUE. I HAVE BEEN WAITING OVER 9 MONTHS FOR CHRYSLER TO SUPPLY THE LOCAL DEALER WITH THE NECESSARY PARTS.
AFTER HAVING THE WIN MODULE REPLACED DUE TO RECALL THE VEHICLE INTERMITTENTLY STARTED HAVING AN ISSUE. WHILE DRIVING WE WOULD LOOSE POWER ALL GAUGES (RPM,MPG,FUEL), START FLASHING ALL THE DASH LIGHTS, CHIMING, WIPERS WOULD ENGAGE, AND HEADLIGHTS START FLASHING. (ALL AT THE SAME TIME) THIS WOULD RANDOMLY HAPPEN AT ALL TIMES DAY OR NIGHT, IN ALL TYPES OF WEATHER (COLD, WARM, WET, DRY) AND AT VARIOUS SPEEDS AND VARIOUS DRIVING TERRAINS(BOTH CITY STREETS AND HIGHWAYS). AFTER DRIVING AT NIGHT AND HAVING HEADLIGHTS FLASHING OFF AND ON WHILE EVERYTHING LIGHTING UP AND TURNING ON AND OFF (EXTREMELY DANGEROUS) WE LEFT AT DEALERSHIP FOR OVER A WEEK AND ALSO SHOWED THEM A VIDEO THAT WE TOOK OF THE CAR GOING HAYWIRE. THEY HOWEVER, COULD NOT DIAGNOSE PROBLEM. THEY SAID ALL THEY KNEW WAS THAT WHEN THIS HAPPENS THE VEHICLE IS ACTUALLY TRYING TO SHUT ITSELF OFF AND THAT THE COMPUTER WAS RESETTING ITSELF TO AVOID THE ENGINE TURNING OFF. THEY COULD NOT TELL US WHY THIS WAS HAPPENING OR HOW TO FIX THIS.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE ALARM HORN AND WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND VARIOUS WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE WOULD NOT SWITCH OFF ONCE STARTED AND WOULD CONTINUE TO OPERATE EVEN WITH THE KEY REMOVED FROM THE IGNITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM STABILITY CONTROL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
A/C REFRIGERANT LEAKING INTO THE CABIN VENT
BRAKE PEDAL IS SPONGY. BRAKING NOT EFFECTIVE. MASTER CYLINDER IS LEAKING. BRAKE PADS WORE OUT AT 20,000 MILES.
THE PASSENGER SIDE OUTBOARD SHIELD REQUIRED REPLACING. WHEN THE SHIELD WAS BEING TAKEN OFF THE LOWER END OF THE SEAT BELT FELL OFF. THIS WAS DUE TO STRIPPED THREADS ON THE PAD HEAD SCREW THAT IS USED TO FASTEN THE BELT TO THE SEAT FRAME AND ALSO THE THREADS IN THE SEAT FRAME ARE STRIPPED.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED TO START AND THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS REPAIRED UNDER A NHTSA RECALL RELATED TO THE IGNITION SWITCH; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE NHTSA CAMPAIGN NUMBER AND VIN WERE NOT AVAILABLE.
UNEXPECTED ENGINE SHUTDOWN WHILE IN MOTION DRIVING RESULTING IN LOSS OF BRAKES OR STEERING. THIS HAS BEEN HAPPENING FOR 5 YEARS WITH MANY VISITS TO THE DEALERSHIP AND VARIOUS REPAIRS, NONE OF WHICH HAS RESULTED IN RETURNING THE VEHICLE TO US IN A SAFE STATE. MY WIFE AND I ARE 79 YEARS OF AGE AND HAVE NO FAITH IN THE VEHICLE WHICH WE PURCHASED NEW WITH THE EXTRA EXTENDED WARRANTY.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE HORN SOUNDED, THE WINDSHIELD WIPERS ACTIVATED, AND WINDSHIELD FLUID LEAKED INTO THE VEHICLE. ALSO,THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
AFTER THE IGNITION SWITCH RECALL WAS PERFORMED ON MY VEHICLE WE EXPERIENCED A STALL CONDITION THAT RENDERED THE STEERING AND BRAKES UNUSABLE FOR SEVERAL SECONDS. THE SITUATION NEARLY RESULTED IN AN ACCIDENT. THE CONDITION HAPPEN ON A DRY, SUNNY DAY WHILE THE CAR WAS IN MOTION BUT NOT ACCELERATING PRIOR TO GOING INTO A TURN.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/13/16*LJ UPDATED 07/13/16.*JB
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I HAVE RECEIVED NUMEROUS RECALL NOTICES AND NONE HAVE EVER BEEN RESOLVED DUE TO "PARTS NOT AVAILABLE" OR "PARTS ON BACK ORDER" THIS HAS BEEN GOING ON SINCE THE FIRST AIRBAG ISSUE ON THE PASSENGER SIDE RECALL. WHY WON'T CHRYSLER FIX MY CAR?
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION KEY WOULD FAIL TO TURN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V394000 (AIR BAGS, EQUIPMENT), 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE HESITATED AS THOUGH IT WOULD STALL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,579. PARTS DISTRIBUTION DISCONNECT.
I BOUGHT A SECOND HAND 2008 CHRYSHLER VAN TOWN AND COUNTRY IT STOP AT ANY TIME WHILE DRIVING DEALER DIDN T SEND THE RECALL ONLY MENTION THE AIR BAG BUT THE PROBLEM IS MORE THAN THAT TRANSMISSION IS AFFECTED IT WON T SHIFT CHANGING SPEED.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →