Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
MY WIFE EXPERIENCED AN ELECTRIC SHOCK FROM THE DRIVER SEAT WHEN SHE STARTED THE ENGINE AND THE ELECTRIC SHOCKS CONTINUED WHILE THE ENGINE WAS RUNNING. THE ELECTRIC SHOCK WAS SEVERE, CAUSING PAIN AND FORCING HER TO GET OUT OF THE SEAT, AND CONTINUED WHILE SHE SAT IN THE SEAT. THE ELECTRIC SHOCKS APPEAR TO COME FROM THE RIGHT SIDE OF THE SEAT CUSHION. IN ORDER TO DRIVE THE VEHICLE SHE HAD TO INSULATE HERSELF WITH CARDBOARD WHICH APPEAR TO MUFFLE THE SHOCKS SO SHE CAN DRIVE THE VAN HOME. THERE WERE NO BURNING SMELLS ONLY A STEADY CONTINUOUS ELECTRIC SHOCK. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED FOR THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HAD TO TAKE MY VAN ON 11/10/14 TATE DODEGE CHRYSLER JEEP.INC.I PLACE AN CALL TO CHRYSLER GROUP RECALL ASSISTANCE CENTER. ABOUT THE PROBLEMS WITH ON GOING ISSUE WITH MY VAN, PAY $335.35 FOR CLOCK SPRING WHICH RESTORE AN NOT WORKING HORN,SPEED CONTROL,ELE.STABILITY CONTROL,AIR BAG LIGHT STAY ON,RADIO CONTROL.WHAT I JUST PAID FOR WAS AN RECALL STARTING 1998 UNTIL NOW, I AM PLANNING ON SENDING IN MY PAPER WORK. I SEND INTO YOUR OFFICES PAPERWORK ABOUT ALL THE OTHER ISSUES AND PROBLEMS I AM HAVING WITH MY VAN WIRELESS MODULE,VEHICLE STARTED,KEY STUCK IN ON POSITION,REMOLD START NOT WORKING PROPERLY,WIRELESS IGNITION NODE MODUE (L25 SAFETY RECALL L25,CSN 1).AND MORE. *TR
I HAVE HAD SEVERAL PROBLEMS WITH THE 2008 CHRYSLER MINIVAN. ELECTRICAL, ENGINE, IGNITION, ETC. I EVEN HAD THE ONE DOOR NOT HAVE THE SENSOR GO OFF AND PINCH MY ONE TWINS LEG INTO THE DOOR! OVER THE YEARS, THE IGNITION SWITCH POPS OVER AND STOPS THE CAR COMPLETELY WHILE DRIVING AT INTERMITTENT TIMES. I COULD BE GOING 20 MILES AN HOUR OR ON THE HIGHWAY DRIVING AT A HIGHER RATE OF SPEED. THE WHOLE VAN SHUTS DOWN SO IF YOU ARE ON THE HIGHWAY, YOU CAN BARELY STEER TO GET OVER (AND THANKFULLY I HAVE BEEN ABLE TO DO SO). I RECEIVED A RECALL NOTICE IN JUNE. IT IS NOVEMBER AND MY VAN STILL ISN'T FIXED. THE DEALERSHIP AND CHRYSLER KNOW THAT I AM HAVING THE ISSUE AND HAVE HAD IT. I HAVE CALLED AND VOICED MY COMPLAINTS. I AM "NUMBER 5" IN LINE TO GET THE PART! SO, WHAT WILL CHRYSLER DO WHEN I GET REAR ENDED OR INJURED WHEN MY VEHICLE FAILS TO OPERATE. THE VAN SHUTS OFF AT LEAST ONCE A WEEK WHILE I AM DRIVING IT. IF I DIDN'T HAVE FULL, LIFETIME WARRANTY, THIS VAN WOULD HAVE BEEN TRADED IN THE YEAR AFTER I PURCHASED IT. IT HAS BEEN NOTHING BUT PROBLEMS SINCE I HAVE OWNED IT. CHRYSLER IS NOT DOING ITS JOB TO KEEP PEOPLE SAFE. THEY HAVE NOT TAKEN MY ISSUE SERIOUSLY AND BRUSH IT OFF AS NOT A BIG DEAL. I HAVE A VAN BECAUSE I HAVE KIDS. I WOULD THINK THAT SAFETY WOULD BE OF UTMOST IMPORTANCE BUT IT FALLS ON DEAF EARS. *TR
WHILE DRIVING WITH THE CHILDREN TO GO HOME WE WERE TRAVELING AT 25 MPH AND ALL OF THE SUDDEN THE HORN WAS BLARING THEN THE WINDSHIELDS (FRONT AND BACK) START GOING AND NEXT WINDSHIELD WIPER FLUID IS POURING OUT NON STOP. I'M CHECKING THE CONTROLS AND THEY ARE ALL ON OFF. I PULL OVER AND TURN THE CAR OFF AND TAKE THE KEYS OUT AND THE VAN STILL CONTINUES TO HAVE A FIT. TIME PASSES AND IT STOPS. WE SIT ON THE SIDE WITH KEYS OUT OF THE CAR FOR ABOUT A HALF HOUR AND THE VAN CONTINUES TO RANDOM SPURTS. I NOTICE THE LOCK ON THE OPEN DOOR IS STILL IN LOCK POSITION, I PRESS THE KEY CONTROL FOR UNLOCK AND WIPER FLUID COMES OUT. I WAIT LONGER AND CALL THE DEALERSHIP. AFTER 20 MORE MINUTES I START CAR. I TURN OFF RADIO AND DRIVE HOME (5 MIN DRIVE). *TR
NHTSA RECALL #11V-139, CHRYSLER L25 REMAINS OUTSTANDING SINCE JUNE. MANUFACTURER HAS INITIATED THE RECALL, BUT DOESN'T HAVE ANY PARTS TO FIX THE PROBLEM. *TR
IMPORTANT SAFETY RECALL NOTICE L25/11V-139 AND L25/NHTSA 14V-373 REPAIR STILL HAS NOT BEEN DONE BECAUSE MANUFACTURER STILL DOES NOT HAVE THE PART! *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THEY EXPLAINED THAT THE REMEDY TO REPAIR THE FAILURE HAD NOT BEEN DETERMINED AND NO ESTIMATED TIME FOR RECEIVING THE REPAIR COULD BE PROVIDED. THE FAILURE MILEAGE WAS 60,000.
TL* HE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I AM STILL WAITING ON PARTS FOR THIS RECALL THAT WAS ISSUED IN 2011 AND ITS ALMOST 2015 AND NOW MY ENTIRE KEYFOB CANNOT BE REMOVED FROM THE FOBIK AS IT IS STUCK IN (ACC) MODE AND CHRYSLER IS TRYING TO CHARGE ME $600 FOR A REPLACEMENT. *TR UPON STARTING YOUR VEHICLE (VIN: XXXXXXXXXXXXXXXXX), THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), MAY NOT FULLY SEAT IN THE ?ON? POSITION. IF NOT FULLY SEATED, UNDER CERTAIN OPERATING CONDITIONS (FOR EXAMPLE BUMPY ROADS) THE FOBIK COULD INADVERTENTLY MOVE TO THE ?ACCESSORY? MODE. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH UNDER CERTAIN DRIVING CONDITIONS. WHAT YOUR DEALER WILL DO... CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR). TO DO THIS, YOUR DEALER WILL INSPECT THE WIN MODULE AND INSTALL A SECONDARY FOBIK DETENT SYSTEM IF REQUIRED. THE WORK WILL TAKE ABOUT HOUR TO COMPLETE. HOWEVER, ADDITIONAL TIME MAY BE NECESSARY DEPENDING ON SERVICE SCHEDULES. WHAT YOU MUST DO TO ENSURE YOUR SAFETY... PARTS TO COMPLETE THIS RECALL WILL BE AVAILABLE IN DEALERSHIPS ON JULY 15, 2011. AT THAT TIME, CONTACT YOUR CHRYSLER, JEEP, OR DODGE DEALER TO SCHEDULE A SERVICE APPOINTMENT. ASK THE DEALER TO HOLD THE PARTS FOR YOUR VEHICLE OR TO ORDER THEM BEFORE YOUR APPOINTMENT. PLEASE BRING THIS LETTER WITH YOU TO YOUR DEALER. UNTIL THIS REPAIR IS COMPLETED, THE VEHICLE CAN BE DRIVEN. HOWEVER, AS A PRECAUTION, ALL DRIVERS ARE ADVISED TO REMOVE ALL OBJECTS FROM THE FOBIK (SUCH AS ADDITIONAL KEYS, KEY CHAIN
I AM FILING A COMPLAINT AGAINST CHRYSLER'S INABILITY TO CORRECT THEIR RECALL L-25. I WAS TOLD THAT THESE PARTS WILL NOT BE AVAILABLE UNTIL FEBRUARY 2015. MY VEHICLE HAS EXPERIENCED A PROBLEM WITH THE IGNITION AS THE RECALL FILE STATES, SHUTTING OFF AT TIMES AND EVEN NOT STARTING AGAIN DUE TO IMPROPER IGNITION ALIGNMENT. I FEEL LIKE THIS IS A VERY DANGEROUS ISSUE FOR MYSELF AND MY FAMILY. WE FEEL THIS VEHICLE IS UNSAFE TO DRIVE AS IT IS AND AT TIMES IS UNDRIVEABLE DUE TO NOT BEING ABLE TO START IT. I WAS GIVEN A QUOTE FROM A CHRYSLER DEALERSHIP OF $340 PLUS LABOR TO RESOLVE THE ISSUE SINCE THE ACTUAL RECALL PART IS UNAVAILABLE, THOUGH THEY COULD NOT GUARANTEE THAT I WOULD BE REIMBURSED BY CHRYSLER. IT FEELS LIKE CHRYSLER IS FORCING THEIR DRIVERS TO TAKE CARE OF THEIR RECALL MATTER AT THE CUSTOMERS OWN RISK AND OUT OF THEIR OWN POCKET. I CANNOT BELIEVE THAT ANYONE IS ALLOWING THIS COMPANY TO MAKE US WAIT ON SUCH A RECALL, ESPECIALLY THOSE OF US ENCOUNTERING THE PROBLEM AND CANNOT USE THE VEHICLE. I FEEL THAT THERE SHOULD BE AN APPROVAL SENT TO THE CUSTOMERS AND DEALERSHIPS TO WHERE THEY CAN GET THESE UNSAFE VEHICLES FIXED, NOW, WITH THE WIND MODULE KIT, RATHER THAN PUTTING US AND OTHERS AT FURTHER RISK AND LIVES POSSIBLY BEING TAKEN. I HOPE THIS MATTER CAN BE RESOLVED VERY SOON. THIS IS MY ONLY VEHICLE AND I CANNOT WAIT DAYS NOR MONTHS, TILL FEBRUARY, FOR CHRYSLER TO HELP. *TR
TL-THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT WOULD HAVE TO PUT THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 65,000. NE
TL-THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS ON OCCASION. THE CONTACT ALSO STATED THAT THE AC FAILED TO OPERATE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. NE
TL* THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO TURN TO THE ON POSITION AND MADE AN ABNORMAL SOUND. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT BEEN REPAIRED. THE APPROXIMATE MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. ALSO, THE CONTACT MENTIONED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH OVER A POT HOLE, THE KEY EJECTED FROM THE IGNITION AND ONTO THE FLOOR CAUSING THE ENGINE TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,500.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHENEVER THE DOOR WAS UNLOCKED WITH THE KEY FOB, THE HORN, WINDSHIELD WIPERS AND FLUID ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE KEY SYSTEM. HOWEVER, THE REMEDY FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000.
FOLLOW UP TO NHTSA ID # 10648758 WHERE WE THOUGHT REPLACING THE HEADLIGHT CONTROL SWITCH WOULD STOP THE HEADLIGHTS FROM TURNING OFF WHILE IN USE. TOOK ONLY 3 DAYS TO DISCOVER THAT WAS NOT THE ROUTE CAUSE OF THE PROBLEM AS THE HEADLIGHTS WENT OUT AGAIN. NO WARNING. THEY JUST WENT OFF. BACK TO THE DEALER WHERE THEY NOW SAY IT THE TIPM. NO PARTS AVAILABLE TO FIX THE PROBLEM FOR AT LEAST A MONTH. NOT A SAFE CAR TO DRIVE. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION SWITCH, THE KEY SEIZED IN THE ACCESSORY MODE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY RELEASED FROM THE IGNITION ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
MY CHRYSLER TOWN AND COUNTRY MINIVAN IS EXPERIENCING MAJOR ELECTRICAL ISSUES INCLUDING, ALL DASHBOARD LIGHTS COMING ON, NO SPEEDOMETER READINGS, NO GAS GAGE, WIPERS GO ON AND OFF, DRIVER SEAT MOVES RANDOMLY WHILE DRIVING, AND RADIO/CLOCK COME AND GO. AT TIMES THE TRANSMISSION WILL NOT CHANGE GEARS. THIS VEHICLE IS A MAJOR SAFETY CONCERN. I BELIEVE IT'S PROBLEMS WITH THE TIPM. I HAVE NO IDEA HOW FAST I'M DRIVING, IF I HAVE ANY GAS, HAVE TO ADJUST TO THE SEAT MOVING WHILE I'M DRIVING DOWN THE HIGHWAY. SOMETIMES THE HEADLIGHTS GO ON AND OFF WHILE DRIVING AT NIGHT. THIS IS A MAJOR SAFETY CONCERN. PLEASE HOLD CHRYSLER ACCOUNTABLE. IF YOU NEED A VEHICLE TO TEST, MINE IS CURRENTLY EXPERIENCING THESE PROBLEMS. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/01/14*LJ UPDATED 8/31/2017*CN
CAR LOST POWER STEERING AND BRAKES, FOUND OUT LATER THERE WAS A RECALL (L25). BROUGHT TO DEALERSHIP IN OLD SAYBROOK, CT. PARTS NOT AVAILABLE. RECALL IS FOR EXACTLY THE SAME SYMPTOMS WE EXPERIENCED. CALLED CHRYSLER FOR RENTAL OR OTHER DEALERSHIPS, TOLD I WAS OUT OF LUCK AND OUT OF WARRANTY IT IS NOT A WARRANTY ISSUE IT IS A RECALL ISSUE. THEY SAID PARK IT OR DRIVE IT. THEY SAY IT IS SAFE BUT IT IS NOT. IF THE ENGINE TURNED OFF ON THE HIGHWAY MY KIDS WOULD BE DEAD. ITS RIDICULOUS THAT THEY HAVE A SAFETY RECALL AND DON'T HAVE THE PARTS, THEY ARE OPEN FOR HUGE LIABILITY THERE. BOTTOM LINE IS I DON'T HAVE A SAFE CAR DUE TO THEIR DEFECT, AND THEY WONT DO ANYTHING ABOUT IT. ETA ON REPAIR PART IS NOT KNOW BY CHRYSLER. *TR
IN DECEMBER OF 2013 MY CAR IGNITION BEGAN SHUTTING OFF WHILE DRIVING. FIRST TIME I WAS GOING 45 MPH. IT HAPPENED 3 TIMES LAST WINTER AND STOPPED. CHRYSLER ISSUED AN L25 RECALL 2 MO AGO BUT NO ETA ON PARTS STILL AS OF TODAY. KEY FOB SLIPPED TO THE ACCESSORY POSITION WHILE DRIVING ON 10/16 AND 10/21 JUST RECENTLY WHILE LEAVING THE PARKING GARAGE AT MY OFFICE. GARAGE IS A BIT BUMPY LIKE ALL AND I HAVE REMOVED ALL KEYS FROM THE FOB PER CHRYSLER INSTRUCTIONS. THEY CLAIM THIS HAPPENS AT LOW SPEEDS BUT IT HAS HAPPENED TO ME GOING 45-50 MPH LAST WINTER. ON 10/21 I WAS GOING DOWN THE PARKING DECK ON AN INCLINE AND THE ENGINE SHUT OFF. SOMEONE WAS CHANGING A FLAT TIRE IN A PARKING SPOT AT THE END THE RAMP I WAS ON AND A CAR WAS BEHIND ME.I DIDN'T KNOW THE ENGINE HAS SHUT OFF UNTIL I GO TO BRAKE AND TURN. I BARELY STOPPED IN TIME SO AS NOT TO HIT THE GUY CHANGING HIS TIRE AND THE PERSON BEHIND ME ALMOST SLAMMED INTO ME. ADD TO THIS THE AIRBAGS BECOME INEFFECTIVE DUE TO THE POWER LOSS AND I HAVE NO POWER STEERING OR POWER BRAKES. I WAS ABOUT TO TURN AT THE BOTTOM OF THE RAMP WHEN I REALIZED I HAD NO POWER. I COULD HAVE KILLED THE PERSON IN FRONT AND THE PERSON BEHIND ALMOST TOOK ME OUT. THE FREQUENCY OF THIS HAPPENING IS INCREASING AND CHRYSLER REFUSES TO DO ANYTHING. THEY TOLD ME TODAY THE RECALL IS TOO BIG AND THEY DON'T HAVE THE LOANER CARS TO ACCOMMODATE AND CHRYSLER CLAIMS THIS ONLY HAPPENS AT LOW SPEEDS ON BUMPY ROADS AND THE CAR IS SAFE TO DRIVE. I HAVE A SPECIAL NEEDS CHILD WHO I
IT WOULD SEEM, THAT A 2008 CHRYSLER TOWN & COUNTRY TOURING WITH ONLY 48,000 MILES ON IT WOULD NOT NEED A NEW TRANSMISSION. IT IS DRIVEN BY A SENIOR WHO DOES NOT "ABUSE" ITS' USE. CAR DEVELOPED A "WHIRRING NOISE" AND AFTER 4 DIFFERENT AUTO MECHANIC SHOPS' (INCLUDING THE DEALER WHERE IT WAS PURCHASED) OPINIONS, THEY ALL TOLD ME A NEW TRANSMISSION WAS NEEDED. I AM NOW $3, 700 + POORER! *TR
WHILE DRIVING AT NIGHT THE LEFT HEADLIGHT FLICKERED THEN BOTH HEADLIGHTS WENT OUT. THEY STAYED OUT LONG ENOUGH FOR ME TO ALERT MY DAUGHTER, WHO WAS RIDING IN THE BACKSEAT TO WITNESS THE BLINDNESS WE WERE DRIVING IN. SEEMED LIKE MINUTES, BUT AM SURE IT WAS PROBABLY ONLY 30 SECONDS OR SO (EITHER WAY A TRUE HAZARD WHEN DRIVING AT NIGHT). AS THIS WAS THE SECOND TIME IN ABOUT A MONTH THIS HAPPENED WE HAD RESEARCHED THE ISSUE AND LEARNED THAT IF YOU TURN THE SWITCH ON AND OFF MULTIPLE TIMES THE LIGHTS WILL EVENTUALLY COME BACK ON. WHILE IT WORKED THIS IS BEYOND DISTRACTING AND QUITE THE FEAT OF DRIVING AS ONE TRIES TO STAY ON A ROAD THEY CAN NO LONGER SEE AND HOPE THEY DO NOT CRASH OR GET HIT BY OTHER CARS. TOOK IT TO THE DEALER WHERE THEY CONFIRMED IT WAS IN FACT THE HEADLIGHT SWITCH ASSEMBLY (COMPLETE FAILURE WHEN THEY TESTED IT). PART ORDERED. PART WAS REPLACED AND SO FAR SO GOO (BEEN LESS THAN A WEEK). WE DID LEARN OF ISSUES WITH THIS PART ON PRIOR YEAR MODELS. THE FIX OF ADDING MORE LUBRICANT TO THE SWITCH IS TEMPORARY AND DOES NOT COMPLETELY FIX THE LIGHTS GOING OUT. THIS IS A SAFETY ISSUE AND CHRYSLER NEEDS TO ADDRESS IT. WHILE WE GOT A MINOR DISCOUNT ON THE SERVICE IT IS STILL A KNOWN DEFECT. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAGES FLICKERED AND THEN REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
2008 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO THE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD THE CONSUMER STATED THERE WERE TIMES, WHEN IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION.*JB ALSO, THE CLOCK SPRING WAS REPLACED. UPDATED 12/15/14*JB
THE PROBLEMS I EXPERIENCED INCLUDED: 1. CAR STOPPING WHILE DRIVING 2. IGNITION STICKS AND TURNS FOR EXTENDED PERIOD, THEN STARTS 3. IGNITION DOES NOT START, JUST CLICKS, THE STARTS AFTER SEVERAL TRIES. I PUT IN NEW STARTER FOR $400 THAT DID NOT FIX IT. CHRYSLER RECOMMENDED REPLACEMENT OF THE WIN MODULE AT MY COST OF $800 TO FIX THIS PROBLEM. SAID REPAIR SHOULD FIX ALL OF THIS ISSUES. THEY SAID IT WAS WARRANTY REPAIR AND TO SEND IN PAYMENT RECEIPTS FOR REIMBURSEMENT. IT APPEARS THAT THIS WAS A RECALL FROM 2011 UNDER THE SAME L25. THIS REPAIR WAS DONE ON 8/22/2014 AND DID NOT FIX THE PROBLEM. HAVE NOT BEEN REIMBURSED. CHRYSLER THEN ACKNOWLEDGED ANOTHER UPDATED L25 RECALL AND THAT THE FIX WILL PERMANENTLY REPAIR VAN AND FIX ALL ISSUES. THEY SENT OFFICIAL RECALL NOTICE UNDATED BUT RECEIVED BY ME ON 9/15/2014. PARTS TO PERMANENTLY FIX THIS DEFECT ARE UNAVAILABLE CURRENTLY. I HAVE NOT DRIVEN THE VEHICLE SINCE 9/5/2014 BECAUSE I DO NOT FEEL SAFE IN IT, AS IT HAS STOPPED ON THE ROAD PREVIOUSLY. THE LETTER STATES THAT VEHICLE MAY STOP, INCREASING THE RISK OF CRASH AND INJURY, BUT THAT I SHOULD GO AHEAD AND DRIVE IT ANYWAYS. WHAT!! AS A RESPONSIBLE AND SAFE PERSON, I CHOOSE NOT TO DRIVE THIS RATHER THAN TAKE THE RISK. HOW CAN YOU ISSUE RECALL BUT NOT HAVE THE PARTS TO FIX IT? THEY DO NOT EVEN HAVE A TIME FRAME. HOW CAN I EXPEDITE RECALL REPAIRS? WHAT LEGAL RECOURSE DO I HAVE? I DON'T WANT THIS CAR ANYMORE. WILL IT BE SAFE EVEN WHEN THEY FINALLY GET THE PROPER PARTS AND REPAIR IT? I AM
CAR SHUT DOWN ON THE ROAD AND KEY WAS PUSH OUT ALSO ON DIFFERENT OCCASIONS THE ELECTRICITY SHUT OFF AND THE ALARM DON'T ACTIVATE AND ONCE I OPEN WITH THE METAL KEY AND ACTIVATE THE SWITCH POWER COME BACK, I REPLACED MY BATTERY AND THAT DID NOT SOLVED THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INSTRUMENT PANEL MALFUNCTIONED INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE KEY CAME OUT OF THE IGNITION. THE INSTRUMENT PANEL READ "BAD KEY" AFTER THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL, THE TURN SIGNAL, LIGHTS AND RADIO FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,992. UPDATED 11/24/14*LJ THE CONSUMER STATED THE IGNITION HAD TO BE TURNED TO THE LEFT SLIGHTLY IN ORDER TO ENGAGE THE RADIO, LIGHTS, AND TURN SIGNALS SINCE THE WASHER WAS INSTALLED AS A FIX. THE WASHER BEGAN TO COME OUT OF THE IGNITION. UPDATED 10/5/2015*JS
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE IGNITION KEY WOULD NOT TURN TO THE OFF POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,527.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
JUST PURCHASED A USED 2008 CHRYSLER TOWN & COUNTRY. IT WAS TAKEN TO THE SHOP FOR EXTENSIVE MAINTENANCE, INCLUDING THE REPLACEMENT OF THE HUB BEARING - FRONT RIGHT WITH OEM PARTS. UPON FURTHER INSPECTION WE ASCERTAINED THAT THERE IS A RECALL FOR THIS PART FOR THE 2008 MODEL YEAR. CHRYSLER NOTIFICATION K19 STATES: "THE FRONT WHEEL BEARINGS ON YOUR VEHICLE (VIN: XXXXXXXXXXXXXXXXX) MAY DEVELOP A GROWLING OR GRINDING NOISE. THE BEARING NOISE MAY INCREASE OR DECREASE DURING TURNING MANEUVERS. WHAT YOUR DEALER WILL DO: CHRYSLER WILL SERVICE YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) WELL, IT TURNS OUT THAT MY VEHICLE VIN NUMBER IS NOT INCLUDED IN THE RECALL. IS THERE A REASON FOR THIS? CAN YOU LOOK INTO THIS? THANK YOU. *TR
SINCE PURCHASING THE USED 2008 CHRYSLER T&C WE NOTICED THE BRAKES WERE SQUEAKY, CAUSED VIBRATION, OR MADE A STRANGE NOISE WHEN TURNING. WE HAVE HAD TO REPLACE BRAKES AND ROTORS MULTIPLE TIMES AND ON OUR WAY BACK TO THE GARAGE TO FIND OUT WHY THERE'S A NEW NOISE WHEN WE TURN A CORNER. OVERALL VERY DISAPPOINTING FOR CHRYSLER TO CREATE SUCH A SUB-PAR PRODUCT FOR A FAMILY VEHICLE. *TR
PURCHASED A USED 2008 CHRYSLER T&C. DROVE HAVE HAD INTERMITTENT ELECTRICAL ISSUES IN THE PAST YEAR (APPROX. 12 TIMES) DIFFERENT ELECTRICAL ITEMS WOULD MALFUNCTION. RADIO WOULD NOT TURN UP OR DOWN BUT COME ON AT A LOUD VOLUME AND STAY THERE. CABIN LIGHTS WOULD NOT WORK THEN WORK THAN NOT. BROUGHT IT TO THE DEALERSHIP WHERE THEY COULD NOT TELL US WHAT WAS WRONG. CLOCK WAS NOT WORKING FOR A WHILE. MIDDLE OF THE NIGHT THE ALARM, LIGHTS, AND DOORS WOULD OPEN RANDOMLY. RETURNED TO THE VEHICLE WITH DOOR OPEN WHEN NO ONE HAD BEEN IN THE REAR OF THE VEHICLE. BROUGHT IT TO AN ELECTRICAL SPECIALIST WHO COULD NOT DIAGNOSE. REPLACED THE BATTERY AND TESTED THE ALTERNATOR. WAS NOT EITHER AS THE PROBLEMS PERSIST. REPLACED THE 6 MOS. OLD BATTERY ON THURSDAY AND IT WAS DEAD BY SUNDAY. BROUGHT IT TO THE GARAGE BUT NO ONE CAN TELL US WHY CURRENTLY WE HAVE NO HORN OR STEERING WHEEL CONTROLS AS WELL AS ALL CABIN LIGHTS ARE OUT. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT THERE WAS ONE PART BEING RECEIVED PER WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,428.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V13900 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,499. DJR
SINCE THE CAR WAS ONE MONTH OLD, THE TOTALLY INTEGRATED POWER MODULE (TIPM) HAS MALFUNCTIONED SEVERAL TIMES. ONCE IT WAS REPLACED UNDER WARRANTY, BUT SINCE IT HAS MALFUNCTIONED MANY TIMES WHILE DRIVING, TRIGGERING LIGHTS, HORN, WINDSHIELD WIPERS AND WASHER, FLASHING HEADLIGHTS, DASH LIGHTS, ALARM ETC. USUALLY RESETS ITSELF AFTER UNPLUGGING THE BATTERY FOR 10 MINUTES. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). WHILE DRIVING 2 MPH, THE ENGINE STALLED, THE STEERING SEIZED, AND THE BRAKES LOCKED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE HAS OCCURRED FOR THE PAST FOUR YEARS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT STATED THAT THE VEHICLE NEEDED TO SHIFT OUT AND BACK INTO PARK IN ORDER FOR THE KEY TO BE RELEASED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 81,000.
BRAKES HAVE BEEN A PROBLEM SENSE PURCHASED NEW. THEY SOMETIMES GET HOT ENOUGH TO CATCH FIRE. WE TOOK THE CAR TO THE DEALER AND WE WERE TOLD THIS NORMAL. THE SERVICE MANAGER SAID IT WAS THE WAY IT WAS BEING DRIVEN. AFTER SEVERAL ATTEMPTS TO GET THE DEALERSHIP TO REPLACE THE BRAKES WE TOOK THE CAR TO INDEPENDENT SHOP. THE PADS,ROTORS,CALIPERS AND BRAKE LINES WERE REPLACED WITH AFTER MARKET PARTS. THESE ALSO GOT HOT CAUGHT FIRE. WE THEN TOOK THE CAR TO A DIFFERENT CHRYSLER DEALERSHIP AND WAS TOLD WE SHOULD HAVE USED OEM PARTS. WE THEN HAD THIS DEALERSHIP REPLACE THE AFTERMARKET PARTS WITH OEM PARTS. THE BRAKES AGAIN CONTINUED TO RUN HOT. 3,000 MILES LATER THE STEERING WHEEL BEGAN TO VIBRATE AND SMOKE CAME INTO THE VEHICLE. DURING THE 99,000 MILES WE HAVE USED THIS MINIVAN THE BRAKES ALWAYS RAN HOT AND HAVE CAUGHT FIRE THREE TIMES. LOOKING ON THE INTERNET I SEE THOUSANDS HAVE SIMILAR PROBLEMS. THE AVERAGE BRAKE LIFE ON THIS VAN IS ABOUT 20,000 MILES. OUR PREVIOUS DODGE VAN RAN 120,000 MILES BEFORE ANY BRAKE WORK. THE CHRYSLER MINIVAN HAS A PROBLEM WITH HYDRAULIC PRESSURE NOT BEING COMPLETELY RELEASED WHEN THE BRAKES ARE RELEASED. THIS CREATES EXCESSIVE OVERHEATING AND SOMETIMES FIRE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →