2008 Chrysler Town And Country complaints

I RECEIVED TWO SAFETY RECALLS, L25 / NHTSA14V-373 AND R03 / NHTSA 14V-373. I HAVE CALLED BOB BRADY AUTO MALL SEVERAL TIMES, AND I AM STILL WAITING FOR THE PARTS. FOR SAFETY RECALL R03 / NHTSA 14V-373, I CALLED ON 06/29/2015. THEY SAID THEY MUST ORDER THE PARTS AND WILL CALL ME WHEN THE PARTS COME IN. I HAVE CHECKED SEVERAL TIMES TO SEE IF THE PARTS ARE IN. I CHECKED ON 07/22/2015, AND THERE ARE STILL NO PARTS. AS FAR AS L25 / NHTSA 14V-373 IS CONCERNED, I NEVER HEARD BACK FROM BOB BRADY AUTO MALL ON THIS ISSUE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ THE VEHICLE WAS REPAIRED. UPDATED 10/01/15*JB

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2008 MODEL YEAR CHRYSLER TOWN & COUNTRY, APPROXIMATELY 138500 MILES. TWO SEPARATE INCIDENTS SO FAR, ONE DAY APART. THE FIRST INCIDENT OCCURRED WHILE STOPPED AT A STOP LIGHT ON JULY 18, 2015. THE VEHICLE TRIED TO LURCH FORWARD (FOOT FIRMLY ON BRAKE PEDAL, NO PRESSURE ON GAS PEDAL) AND THE HORN BLARED INTERMITTENTLY WITH NO USER INPUT. THE SECOND INCIDENT OCCURRED STOPPED IN A PARKING LOT ON JULY 19, 2015. AS THE DRIVER WAS EXITING THE VEHICLE, THE HORN BEGAN TO FIRE IN RAPID, SHORT BURSTS WITH NO PRESSURE ON THE STEERING WHEEL. THE WIPERS ACTIVATED, AND THE WIPER FLUID NOZZLES BEGAN SPRAYING FLUID. THE AIR CONDITIONING SYSTEM ALSO REMAINED ON WITH THE KEY FULLY REMOVED SHORTLY BEFORE THE INCIDENT, WHICH IS NOT INTENDED BEHAVIOR NOR IS IT A FEATURE OF THE VEHICLE IN QUESTION. THESE PROBLEMS ARE SYMPTOMS OF TIPM FAILURE, AND RELATE TO THE CURRENT NHTSA ACTION NUMBER DP14004. I NO LONGER FEEL SAFE DRIVING MY OWN CAR. I CAN'T GUARANTEE IT WILL SIT STILL IN A PARKING LOT, EVEN WITHOUT THE KEY IN THE IGNITION.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE KEY FOB FAILED TO UNLOCK THE DOORS. THE CONTACT STATED THAT THE VEHICLE HAD TO BE OPENED MANUALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED WHILE THE VEHICLE WAS PARKED, THE PASSENGER REAR SLIDING DOOR OPENED WITHOUT WARNING. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 09/21/15*LJ UPDATED 11/30/2017*CN

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL WHILE TRAVELING 25 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,390.

THIS COMPLAINT IS BEING FILED IN CONNECTION WITH NHTSA'A RECALL # 14V-373/MANUFACTURE'S RECALL NUMBER R03. SUMMARY: CHRYSLER'S HANDLING OF THE RECALL IS ESSENTIALLY A SHELL GAME THAT IS INTENDED TO MISLEAD THE NHTSA INTO BELIEVING THAT CHRYSLER IS TAKING SUBSTANTIVE ACTION. CHRYSLER'S MOST RECENT ACTIONS ARE A TOTAL SCAM. CUSTOMERS ARE INFORMED VIA MAIL THAT THE REPLACEMENT PARTS ARE AVAILABLE WHEN IN FACT THE PARTS ARE NOT AVAILABLE AND THE LOCAL DEALERSHIPS CAN NOT ORDER THE CORRECT PART AND HAVE NO IDEA OF WHEN THE PARTS WILL BE AVAILABLE. CHRYSLER'S LETTER STATING THAT THE PART IS AVAILABLE IS A LIE. BACKROUND: THE ORIGINAL RECALL NOTICE WAS SENT TO ME OVER A YEAR AGO AND STATED THAT WHEN THE PART BECAME AVAILABLE I WOULD BE NOTIFIED TO BRING THE CAR TO A DEALERSHIP TO REPLACE THE PART. IN LATE JUNE OF 2015, CHRYSLER INFORMED ME THAT THE PART WAS NOW AVAILABLE AT THE DEALERSHIPS. ON JULY14, I BROUGHT MY CAR TO THE DEALERSHIP ONLY TO BE TOLD (AT THE END OF THE WORKING DAY) THAT THEY DID NOT HAVE THE CORRECT REPLACEMENT PART. I WAS TOLD THAT THEY WOULD TRY TO LOCATE THE CORRECT PART AND WOULD GET BACK TO ME EARLY THE NEXT DAY. THE NEXT DAY I WAS NOTIFIED THAT THEY COULD NOT FIND THE PART. FURTHER, I WAS TOLD THAT THEY CAN'T PLACE AN ORDER FOR THE PART AND THEY HAD NO IDEA OF WHEN THE PART WOULD BE AVAILABLE. FINALLY, THEY TOLD ME THAT I WOULD HAVE TO KEEP CALLING THE DEALERSHIP TO SEE IF THE DEALERSHIP HAD RECEIVED THE PART. SO IN ESSENCE, I HAVE TO CALL THE DEALERSHIP EVER

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION LOCKED INDEPENDENTLY AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT WAS ABLE TO REMEDY THE FAILURE BY REPLACING THE KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V394000 (AIR BAGS, EQUIPMENT) AND 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,047.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED THREE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. MA 9/22 UPDATED 11/16/2017*CN

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,200.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ UPDATED 12/10/15 *JS

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TIPM(TOTAL POWER CONTROL MODULE) ACTED UP EVIDENCED BY NO POWER OCCASIONALLY TO THE CAR ONE WEEK BEFORE TOTAL FAILURE OF THE TIPM. ABLE TO GET STARTED AFTER MULTIPLE TRIES AND GOT IT TO TIRES PLUS FOR DIAGNOSIS AND REPAIR. AFTER HEARING FROM SERVICE MANAGER THAT PROBLEM IS WIDESPREAD & IN MY READING ON INTERNET ABOUT ALL THE CARS WITH THIS PROBLEM I CALLED THE CHRYSLER DEALERSHIP. THEY ACTED SURPRISED AND PLAYED 'TOUGH' ON THE ISSUE BY SAYING THE PART IS ONLY COVERED FOR 2 YEARS. REPAIRS WERE MADE, COMPUTER FLASHED AT CHRYSLER AND THE COST TO ME FOR THE DEFECT WAS $1121.85 AND A WEEK LATER FOR AN ADDITIONAL $104.68 FOR A BATTERY REPLACEMENT. (OLD BATTERY STILL GOOD, BUT SUSPECT TO POWER ISSUE, PERHAPS RELATED?) TODAY, 7/9/15, MY CAR IS ONCE AGAIN DOWN WITH THE SAME COMPUTER PROBLEM, THIS TIME HAVING TO BE TOWED IN AS IT WOULD NOT "JUMP." THIS PROBLEM IS WIDESPREAD AND THE CAR COMPANY SHOULD REIMBURSE CONSUMERS FOR THEIR COST AND TROUBLE. THANK YOU. UPDATED 10/07/15*LJ UPDATED 11/08/2017*CN

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER ADVISED THAT THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR AND DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. IN ADDITION, THE CONTACT MENTIONED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

2008 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS TO COMPLETE RECALL NOTICE #14V-373 WERE DEFECTIVE. *SMD

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS BECOMING DIFFICULT TO TURN OVER IN THE IGNITION. THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE HAD TO BE RESTARTED EACH TIME THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE IN WHICH THE VEHICLE KEPT STALLING WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REPAIR PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NOTICED LOUD GRINDING NOISE COMING FROM FRONT END OF VEHICLE AND VIBRATION IN STEERING WHEEL. NOISE AND VIBRATION INCREASED WITH SPEED. WAS TOLD BOTH FRONT BEARINGS WERE BAD AND NEEDED REPLACEMENT. UNDERSTOOD A RECALL WAS CONDUCTED AND A SERVICE BULLETIN WAS ISSUED FOR THE 2008 TOWN & COUNTRY, BUT CHRYSLER SAID MY VEHICLE WAS NOT AFFECTED, WHICH IS ODD CONSIDERING THE ISSUES IN MY T/C SEEM TO VERY THE VERY ISSUES FOUND WITHIN THE RECALL AND BULLETIN DETAILING REQUIRED REPAIR.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER, HOWEVER THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,473.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE NOTICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. MA 10/1 THE CONSUMER STATED THE POWER DOORS, KEY FOB, AIR CONDITIONER, AND SEATBELT ARE ALL INCLUDED IN THE FAILURE. UPDATED 12/28/2015 *JS

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE WAITING FOR THE PART FROM THE DEALER, THE VEHICLE SURGED FORWARD AND LOST POWER. THE CONTACT FELT AS IF THE VEHICLE WOULD STALL NUMEROUS TIMES. THE VEHICLE HESITATED AND FAILED TO START FOR YEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT NOTIFIED THE DEALER SEVERAL TIMES AND THEY PLACED THE CONTACT ON A WAITING LIST. THE CONTACT RECEIVED NO FOLLOW-UP CALL FROM THE DEALER FOR YEARS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

RECALL REPAIR. WENT TO THE DEALER WITH A 9:30 APPT, AFTER WAITING 2 1/2 HOURS IN THE LOBBY, I CHECKED ON THE STATUS OF MY VEHICLE. I WAS TOLD THAT NOTHING HAD BEEN DONE YET, AND IT WOULD COST ME TO HAVE THE REMOTE STARTER DISCONNECTED IN ORDER TO DO THE REPAIR. WHEN I ORIGINALLY PURCHASED THE VAN THERE WAS NO MENTION OF A REMOTE STARTER IN THE DESCRIPTION, NO "FOBS" CAME WITH IT AND I DIDN'T ADD ONE. I AM TOLD THAT OVER 60% OF THE VEHICLES IN THE RECALL HAVE REMOTE STARTERS. AND IF THEY ARE ALL IN THE SAME BOAT AS I AM, THEY WILL HAVE TO FORK OUT CASH TO HAVE A "FREE" RECALL COMPLETED. I BELIEVE CHRYSLER SHOULD HAVE, AT THE VERY LEAST, NOTED THE ADDITIONAL CONSUMER COST IN THE THE RECALL LETTER IF THEY WERE NOT GOING TO COVER IT. HOWEVER, I DO NOT SEE HOW THEY ARE NOT RESPONSIBLE FOR THE FULL COST. OBVIOUSLY I WANT SAFETY FOR MY FAMILY SO I PAID THE COST TO HAVE THIS REPAIR COMPLETED. HOWEVER, AS A SINGLE MOM, AN UNEXPECTED $130 OUT OF MY BUDGET IS A LARGE CHUNK AND I AM NOT HAPPY WITH CHRYSLER FOR CAUSING ME A HARDSHIP FOR THEIR MISTAKE. I AM QUITE SURE I AM NOT THE ONLY CUSTOMER WHO FEELS THIS WAY, ESPECIALLY THOSE WHO MAY HAVE TO DECIDE BETWEEN SAFETY AND DAY-TO-DAY LIVING EXPENSES LIKE SHELTER, FOOD, ETC. CONSIDERING THIS IS THE 3RD RECALL FOR MY VEHICLE, AND WITH THE WAY THIS ONE WAS HANDLED, I DON'T FEEL THAT I WANT TO BE A FUTURE CUSTOMER. I WONDER HOW MANY OTHER CUSTOMERS WILL NOT BE RETURNING!

THE LIGHTS WENT ON AN OFF AN THEN STAYED OFF . REPLACE BOTH SWITCHES ON THE HEAD LIGHTS AN THEN RIGHT REAR TAIL LIGHT WORKS BUT WITH THE BACK UP LIGHT STAYS ON. MISSING AFTER REPLACING THE COIL AN PLUG WIRES .

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

THERE IS A DEFECTIVE IGNITION SYSTEM. ORIGINALLY FINE, THEN A RECALL PUT IN A DEFECTIVE SYSTEM 4 YEARS AGO. RECEIVED ANOTHER RECALL NOTICE ABOUT 1 YEAR AGO ON THE IGNITION. CALLED THE DEALER, THEY SAID THEY DID NOT HAVE PARTS YET BUT WOULD CALL WHEN THEY DID. NO CALL EVER. THEN GOT ANOTHER RECALL, R03/NHTSA14V-373. WENT TO LUTHER CHRYSLER WHO SAID NO RECALL PARTS YET BUT MAYBE BEFORE AUGUST. THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND THE MANUFACTURER HAS NEVER RESPONDED PROFESSIONALLY TO THE ISSUE. ON A SECOND ISSUE, I HAVE DEFECTIVE BRAKES. MADE NUMEROUS COMPLAINTS TO CHRYSLER AND LOGGED A COMPLAINT WITH YOU. NO RESPONSE AND NO CURE. FINALLY WORKED WITH MIDAS TO UNDERSTAND THE PROBLEM AND FINALLY FOUND THE FLAW. DEFECTIVE MOUNTING SURFACE FOR THE BRAKE ROTER. CAN ONLY RESURFACE THE BRAKES "ON THE CAR". BRAKES NOW WORK FINE BUT IT WAS NOT BECAUSE OF CHRYSLER.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 12/16/2015*JS

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY FOB FAILED TO RELEASE AND THE ENGINE WOULD NOT TURN OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. UPDATED 9/15/15 *LN UPDATED 11/3/2017*CN

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND AN UNUSUAL NOISE EMITTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH FRONT AND REAR BRAKES WERE REPLACED. THE FAILURE RECURRED AND THE BRAKES WERE REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE PASSENGER SIDE POWER SLIDING DOOR. AFTER THE REPAIR WAS PERFORMED, THE FAILURE PERSISTED. AS A RESULT, THE PASSENGER SIDE SLIDING DOOR FAILED TO CLOSE COMPLETELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAG, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. ON ONE OCCASION, THE VEHICLE FAILED TO START. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN COUNTRY. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. AS A RESULT, THE CONTACT WAS UNABLE TO RELEASE THE KEY FROM THE IGNITION SWITCH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS WAITING FOR PARTS TO IMPLEMENT THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.