Page 2 of 2 · complaints 51–52 of 52

1998 Chrysler Sebring Convertible complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Steering
Filed Jul 21, 2000MD

THE STEERING SYSTEM CONTINUALLY EXPERIENCES PROBLEMS, POWER STEERING PUMP REPLACED ON TWO OCCASIONS, THE STEERING LOCKED UP ON SEVERAL OCCASIONS AND THE STEERING COLUMN WAS REPLACED ON THREE OCCASIONS. *MJS

Unknown or Other
Filed Mar 12, 2000FL

YOU HAVE A PREVIOUS RECALL FOR THIS ON MY CAR. I TESTED THE VEHICLE AND IT WAS INOPERATIONAL. I BROUGHT IT BACK TO A DODGE DEALER 4 TIMES BEFORE A FINAL REPAIR ATTEMPT. AT THIS POINT THEY HAD PUT IT IN 1 NEW PART, WHICH IS A SELF ADJUSTING CABLE. THIS DOES NOT FIX THE PROBLEM THOUGH. THEIR OTHER ATTEMPTS AT FIXING MY CAR WAS TO BEND A PIN BACK INTO PLACE THAT HAD BENT. ON THE FINAL REAPAIR ATTEMPT THEY AGAIN PUT A WHOLE NEW ASSEMBLY IN, AGAIN IN 2 DAYS MY CAR WAS INOPERATIONAL. CHRYSLER SAID THAT I WAS BREAKING MY CAR AND IT WAS ALL MY FAULT. I WOULDN'T BUY IT SO I TOOK THEM TO ARBITRATION TO TRY TO GET MY MONEY BACK FOR THIS LEMON OF A CAR. AT THE HEARING CHRYSLER SAID THAT THEY THEMSELVES NOTICED A PROBLEM WITH THEIR CABLE AND STARTED TO INSTALL A NEW SELF ADJUSTING CABLE *AS PER YOUR RECALL NOTICE STATED* IN ALL THE NEW CARS COMING OFF OF THE ASSEMBLY LINE AS WELL AS IN THE RECALLED VEHICLES. THE NEW CAR ARBITRATION BOARD WHERE I LIVE DETERMINED THAT THIS NEW PART WAS AN ENGINEER FLAW AND WAS NOT DOING ITS JOB AND PRODUCED A SAFETY HAZZARD AS STATED IN YOUR RECALL NOTICE. I AM SERIOUSLY CONCERNED FOR THE SAFETY OF OTHER MOTORISTS WHO DID NOT RECEIVE SUCH A RECALL NOTICE IN THE MAIL AND ARE UNAWARE OF THIS PROBLEM. CHRYSLER HAS BECOME AWARE OF IT AT THE HEARING, AND WHETHER OR NOT THEY CHOOSE TO DIVULGE THIS INFORMATION I AM NOT SURE. I THOUGHT THAT I WOULD DIVULGE IT TO YOU SO THAT MAYBE SOME FURTHER ACTION CAN BE TAKEN. ALSO I WOULD LIKE TO NOTE THAT NOT ALL OF THE MECHAN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1998 Chrysler Sebring Convertible → · Every Sebring Convertible year → · How the figures are calculated →