THE STEERING SYSTEM CONTINUALLY EXPERIENCES PROBLEMS, POWER STEERING PUMP REPLACED ON TWO OCCASIONS, THE STEERING LOCKED UP ON SEVERAL OCCASIONS AND THE STEERING COLUMN WAS REPLACED ON THREE OCCASIONS. *MJS
1998 Chrysler Sebring Convertible complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
YOU HAVE A PREVIOUS RECALL FOR THIS ON MY CAR. I TESTED THE VEHICLE AND IT WAS INOPERATIONAL. I BROUGHT IT BACK TO A DODGE DEALER 4 TIMES BEFORE A FINAL REPAIR ATTEMPT. AT THIS POINT THEY HAD PUT IT IN 1 NEW PART, WHICH IS A SELF ADJUSTING CABLE. THIS DOES NOT FIX THE PROBLEM THOUGH. THEIR OTHER ATTEMPTS AT FIXING MY CAR WAS TO BEND A PIN BACK INTO PLACE THAT HAD BENT. ON THE FINAL REAPAIR ATTEMPT THEY AGAIN PUT A WHOLE NEW ASSEMBLY IN, AGAIN IN 2 DAYS MY CAR WAS INOPERATIONAL. CHRYSLER SAID THAT I WAS BREAKING MY CAR AND IT WAS ALL MY FAULT. I WOULDN'T BUY IT SO I TOOK THEM TO ARBITRATION TO TRY TO GET MY MONEY BACK FOR THIS LEMON OF A CAR. AT THE HEARING CHRYSLER SAID THAT THEY THEMSELVES NOTICED A PROBLEM WITH THEIR CABLE AND STARTED TO INSTALL A NEW SELF ADJUSTING CABLE *AS PER YOUR RECALL NOTICE STATED* IN ALL THE NEW CARS COMING OFF OF THE ASSEMBLY LINE AS WELL AS IN THE RECALLED VEHICLES. THE NEW CAR ARBITRATION BOARD WHERE I LIVE DETERMINED THAT THIS NEW PART WAS AN ENGINEER FLAW AND WAS NOT DOING ITS JOB AND PRODUCED A SAFETY HAZZARD AS STATED IN YOUR RECALL NOTICE. I AM SERIOUSLY CONCERNED FOR THE SAFETY OF OTHER MOTORISTS WHO DID NOT RECEIVE SUCH A RECALL NOTICE IN THE MAIL AND ARE UNAWARE OF THIS PROBLEM. CHRYSLER HAS BECOME AWARE OF IT AT THE HEARING, AND WHETHER OR NOT THEY CHOOSE TO DIVULGE THIS INFORMATION I AM NOT SURE. I THOUGHT THAT I WOULD DIVULGE IT TO YOU SO THAT MAYBE SOME FURTHER ACTION CAN BE TAKEN. ALSO I WOULD LIKE TO NOTE THAT NOT ALL OF THE MECHAN
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Chrysler Sebring Convertible → · Every Sebring Convertible year → · How the figures are calculated →