ELECTRICAL SYSTEM IN CAR HAS TOTALLY FAILED. NOTHING ON THE DASHBOARD WORKS PROPERLY ANYMORE. THE BOARD HAS BEEN REPLACED ONCE AT A COST OF $300 PLUS OVER $6,000 IN VARIOUS REPAIRS. *LA
1997 Chrysler Sebring Convertible complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
VEHICLE WAS IN PARK AND WITHOUT PRIOR WARNING CONSUMER'S SON KICKED THE GEAR SHIFT AND VEHICLE WENT INTO DRIVE, RESULTING IN A FRONT END COLLISION, VEHICLE HIT A TREE.*AK
NAR 9-10-03. GAS PEDAL STUCK TO THE FLOOR WHILE THE VEHICLE WAS ACCELERATING VERY FAST. THE VEHICLE WOULD NOT STOP UNTIL THE CONSUMER COULD APPLY THE EMERGENCY BRAKE. *CB
PROBLEMS WITH VEHICLE THROTTLE CONTROL CABLE.*MR THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE THROTTLE CABLE. THE CONSUMER WAS TOLD THE PART HAD NOT ARRIVED AND WHEN IT DID ARRIVE THE CONSUMER WOULD GET A CALL, THE CONSUMER HAD TO CALL THE DEALER BACK AND FOUND OUT THE PART HAD ARRIVED, BUT NO ONE CALLED TO LET THE CONSUMER KNOW. THE DEALER STATED SOMEONE WOULD COME TO THE CONSUMER'S HOME, HOWEVER NO ONE EVER CALLED TO CONFIRM. *JB *NLM
CAR CONTINUED TO ACCELERATE AND BRAKES WOULD NOT STOP THE CAR. HAD TO SWERVE TO THE SIDE OF THE ROAD, PULL THE EMERGENCY BRAKE, AND TURN THE CAR OFF. TRIED TO TURN CAR BACK ON, AND THE CAR WAS STILL ACCELERATING. NOTE: LUCKILY HAD NOT GOT ON THE MAJOR SOUTHERN CALIFORNIA FREEWAY. CAR WAS TOWED TO MECHANIC, AND REPAIR WAS DIAGNOSED AS HIGH IDLE, REPLACED IDLE, AIR CONTROL MOTOR. TOTAL COST (NOT INCLUDING TOW) $186.82.*AK
THE INTERIOR REARVIEW MIRROR IMAGE WERE COMPLETELY DISTORTED MAKING IT IMPOSSIBLE TO VIEW ANY OBJECTS THROUGH IT. *AK THE TRUNK LID HAD FALLEN ON THE CONSUMERS HEAD, THE LEATHER SEATS CRACKED, AND THE STITCHING ON THE CONVERTIBLE TOP HAD COME UNDONE. *SCC *JB
CONSUMER STATES THAT THE TRUNK LID DOES NOT LOCK SECURELY IN THE UP POSITION WHEN OPENED. CONSUMER OPENED LID TO RETRIEVE ITEMS FROM TRUNK, BUT THE LID FELL DOWN HITTING CONSUMER ON THE HEAD.
IN SHORT, MY '97 SEBRING CONVT. (86,000 MI) IS ON ITS 3RD STARTER, NEEDS A NEW FUEL GAUGE & SWITCH TO LIGHT FOG LAMPS (PROBLEM FOR VA. SAFETY INSP.). ALSO TACH, SPEEDOMETER, & OTHER GAUGES HAVE STOPPED FUNCTIONING TEMPORAILY WHILE CAR IS MOVING. *JB
"ELECTRONIC" ODOMETER AND OTHER DASHBOARED COMPONENTS FAILED INTERMITTENTLY WHILE DRIVING. DEALER DIAGNOSED THAT THE PRINTED CIRCUIT BOARD FAILED, AND ADVISED IT WAS A COMMON OCCURRENCE.*AK
THIS CAR IS GARBAGE! I HAVE HAD WATER LEAKS, HAD TO REPLACE COMPLETE FABRIC INTERIOR! THE BATTERY LIGHT NOW REFUSES TO GO OFF ALONG WITH THE ENGINE LIGHT. I HAVE GONE THROUGH 4 BATTERIES IN A YEAR, HAVE REPLACE THE ALTERNATOR AND I STILL HAVE PROBLEMS. NOT ONE SHOP, ALONG WITH A DEALER, CAN UNDERSTAND WHY THIS CAR WILL NOT RUN PROPERLY. THE DEALER WHO SOLD ME THE CAR TOLD ME IT WAS TOO LATE FOR HIM TO DO ANYTHING ABOUT IT. I ALSO HAVE THE SAME PROBLEM AS EVERYONE ELSE WITH THE SEAT BELT, DRIVERS SIDE. IT NO LONGER CONNECTS TOGETHER. DEALER WHO SOLD ME CAR STATED THE CAR WAS A 6 CYLINDER AS DOES MY TITLE, FOUND OUT RECENTLY THAT CAR IS ONLY 4 CYLINDER. *NLM
THE HEADLIGHT PLASTIC LENSES DETERIORATED, WHICH CAUSED THE THEM TO EXCESSIVELY FOGGED. CONSUMER HAD TO UTILIZE THE HIGH BEAMS IN ORDER TO SEE THE ROAD WAY AT NIGHT. *JB
SEAT BELT FAILURE. PH
THE LOWER CONTROL ARM BALL JOINTS IN THE FRONT END STEERING SYSTEM (RECALL #750 ON CHRYSLER DEALER INVOICE) WERE REPLACED AND STEERING BECAME DEFECTIVE. PH
REAR DEFOGGER INOPERABLE. THE WIRING THROUGH THE CAR TO THE BACK WINDOW HAS DETACHED ITSELF. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. THE FIRST TIME THE CAR WAS STILL UNDER WARRANTY. HOWEVER, THE SECOND TIME THE CAR WAS OUT OF WARRANTY. WHEN I ASKED THE DEALER IF THERE WERE ANY RECALLS FOR THIS ITEM, I WAS TOLD NO AND THAT IT WOULD BE A VERY EXPENSIVE ITEM TO REPLACE. I DON'T FEEL THAT I SHOULD HAVE TO REMIT ANY MONIES FOR THE REPLACEMENT. IT'S OBVIOUSLY DEFECTIVE AND SHOULD BE CORRECTED THROUGH THE EXPENSE OF THE MANUFACTURER.
VERY, VERY LOUD SQUEEKING AND RUBBING SOUND COMING FROM THE FRONT END OF THE CAR WHILE TURNING THE STEERING WHEEL OR WHEN DRIVING OVER SMALL BUMPS IN THE ROAD. THIS HAPPENS WHILE IN PARK, DRIVING AT LOW OR HIGHER SPEEDS, AND IN REVERSE. AS SOON AS THE STEERING WHEEL IS MOVED, THE LOUD NOISE STARTS. I'M CONCERNED THAT THIS COULD BE DANGEROUS. DT
CONSUMER STATES THE WINDSHIELD SEAL IS LEAKING WATER AND DAMAGE RADIO, CD AND CARPET. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
DRIVING AT APPROX. 15 MPH THE STEERING SYSTEM FAILED/LOCKED ON MY CAR. THE CAR WAS TOWED TO THE DEALER ON 10/28/02, AND WAS INITIALLY DIAGNOSED A "FAILURE OF THE POWER STEERING PUMP". THE DEALER REPLACED THE PUMP, AND DURING THE MECHANIC TESTING FOUND THAT THE NEWLY REPLACED PUMP ALSO IMMEDIATELY FAILED AND STEERING AGAIN LOCKED. THE DEALER THEN DIAGNOSED THE PROBLEM AS BEING A TOTAL FAILURE OF THE "RACK" WHICH NEEDED REPLACEMENT AS IT HAD "FAILED AND WAS CONTAMINATING THE PUMPS". BOTH THE POWER STEERING RACK AND POWER STEERING PUMP WAS REPLACED AT A COST TO ME OF $1728.33 PARTS/LABOR. THE DEALER SERVICE REPRESENTATIVE ADMITTED TO ME THAT THEY HAD SEEN SUCH FAILURES BEFORE, AND THAT THE FAILURE WAS NOT A RESULT OF MY MAINTAINENCE OF THIS VEHICLE. IN FACT, I HAVE VIGOROUSLY MAINTAINED THE VEHICLE WITH THIS DEALER SINCE ITS PURCHASE ON 6/30/97 - AND THEY HAVE PERFORMED ALL SCHEDULED MINOR AND MAJOR SERVICES. YET, SINCE I WAS JUST OUTSIDE OF THE 5 YEAR/50K MILE WARRANTY, THE DEALER REFUSED TO COVER ANY OF THE LABOR/PARTS CHARGES FOR THE REPLACEMENT. I THEN CONTACTED DAMILER CHRYLSER'S CUSTOMER SERVICE CENTER ON THIS MATTER. DAIMLER CHRYSLER CONFIRMED THAT THERE WERE NO VEHICLE RECALLS FOR RACK/PUMP FAILURES, AND HELD NO RESPONSIBILITY. THEY WERE UNINTERESTED IN ANY DISCUSSION OF DEFECTS, OR RISK IF THE FAILURES OCCURRED AT HIGHWAY SPEEDS. IF MY FAILURE HAD OCCURRED UNDER THOSE CIRCUMSTANCES, RATHER THAN ON A RESIDENTIAL STREET, THERE WOULD HAVE BEEN INJURIES OR FATALITIES SINCE
CONSUMER STATES AFTER A HARD RAIN THE PASSENGER SIDE CONSUMES WATER WHICH COULD CAUSE RUST TO THE VEHICLE. CONSUMER ALSO STATES THERE IS NO DRAINAGE TO SHOW WHERE THE WATER MAYBE COMING FROM. DEAELR IS NOT AWARE.*MR CONSUMER FEELS THIS IS DANGEROUS AS IT COULD CAUSE SEVERE RUST DAMAGE. *JG
CONSUMER JUST HAD THE CENTER MOTOR MOUNT REPLACED. CONSUMER BELIEVES THIS IS TOO EARLY FOR THE MOTOR MOUNT TO BE REPLACED. THERE WAS AN UNFAMILIAR RATTLE, WHICH ALERTED CONSUMER. *JG
MANUFACTURER'S RECALL B22/THROTTLE CABLE: DEALER, DESERT DODGE IN LAS VEGA, NV. PHONE# 702/221-000 IS UNABLE TO HONOR MANUFACTURER'S RECALL DUE TO NO PARTS BEING AVAILABLE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
DRIVER SIDE SEAT BELT RETRACTS HALFWAY BACK TO THE SPOOL. SEAT BELT IS MALFUCTIONING WHICH CAN CAUSE BELT TO LOOSEN TENSION OR LOCK UP AND NOT RETRACT TO SECURE PASSENGER. DEALER IS AWARE. PLEASE PROVIDE MORE INFORMATION.*AK
PASSENGER SIDE SEAT BELT IS TWISTED IN FABRIC AND WILL NOT RETRACT OUTWARD. SEAT CAN'T BE OCCUPIED UNTIL FIXED. DEALER WAS NOT NOTIFIED. *AK CONSUMER STATED THAT DRIVER'S SIDE BELT WAS LOOSE AND DOES NOT FULLY RETRACT. THE VEHICLE HAD A RECALL ON FULL THROTTLE CABLE HOWEVER, CONSUMER DID NOT MENTION IF A PROBLEM STILL EXISTED.*YH
THE DRIVER'SAND FRONT PASSENGER SEATBELT WILL NOT RELEASEI TOOK MY CAR TO A CHRYSLER DEALER TO SEE HOW MUCH IT WOULD BE TO FIX THEM I WAS TOLD OVER $600.00 TO FIX THEM BOTH I BROUGHT MY CAR USED AND THE EXTENDED COVERAGE HAS EXPIRED I LIVE IN ILL WHERE SEATBELT ARE MANDATORY I DO NOT HAVE THE KIND OF MONEY IT TAKES TO FIX SOMETHING THAT SHOULD BE COVERED FOR THE LIFETIME OF THE CAR GENRALLY I DON'T COMPLIAN ABOUT ANYTHING BUT WHAT IS IT GOING TO TAKE FOR CHRYSLER TO DO SOMETHING.*AK
RIGHT OUTER TIE ROD END BROKE COMPLETELY AWAY AND RIGHT WHEEL PIVOTED NEARLY PERPENDICULAR TO LEFT WHEEL. ONLY TRAVELING 5 MPH AT TIME OF INCIDENT . A HIGHER NORMAL SPEED COULD HAVE RESULTED IN DAMMAGE OR INJURY OR FATALITY. CAR HAS ONLY 34,400 MILES AND HAS BEEN WELL MAINTAINED. REPAIR WAS MADE BY REPLACING BOTH RIGHT TIE ROD END{BROKEN} AND LEFT TIE ROD END BADLY WORN AND ALIGNMENT. THESE TIE ROD ENDS ARE NON LUBRICATABLE. IT IS HIGHLY UNUSUAL FOR THIS SPECIFIC PROBLEM TO OCCUR IN A VEHICLE WITH SUCH LOW MILEAGE AND THAT HAS NEVER BEEN OPERATED IN ADVERSE CONDITIONS THAT WOULD CONTRIBUTE TO SUCH A FAILURE. TWO ACQUAINTANCES OF MINE HAVE HAD FRONT AXLES BREAK ON NEWER CHRYSLER MINIVANS. COULD THERE BE A COMMON SUPPLIER OF FRONT END PARTS PROVIDING DEFECTIVE METALS OR COMMON ENGINEERING FLAWS? CHRYSLERS REPRESENTATIVE WAS TOTALLY UNSYMPATHETIC TO MY PROBLEM/COMPLAINT. *AK
REAR SEATING AREA IS FILLED WITH WATER. CONSUMER'S WEATHER CONDITIONS WERE RAINY FOR A ENTIRE WEEK. INSIDE SEAT, AND AROUND THE FLOORBOARD CONSUMER CAN HEAR WATER SWOOSHING AROUND. MANUFACTURER RECOMMENDED THAT CONSUMER GO TO DEALER, TO HAVE IT TAKEN CARE OFF. ONCE DEALER TOOK A LOOK, THEY DENIED IT WAS A PROBLEM. *AK
THE CRUISE CONTROL APPLICATION DOES NOT CONSISTENTLY FOLLOW THE COMANDS AS DESCRIBED ON PAGE 66 OF THE OWNERS MANUAL. (1) THE CRUISE WILL NOT REGULARLY SET A DESIRED SPEED, UNLESS THE CANCEL BUTTON IS PRESSED FOLLOWING THE ON/OFF BUTTON. (2) AFTER DEPRESSING THE BRAKE PEDAL TO DE-ACTIVATE A SPEED SETTING, THE RESUME BUTTON IGNORS THE PRIOR SETTING SPEED AND CONTINUES TO ACCELERATE. (3) WHILE PRESSING AND HOLDING THE SET/COAST BUTTON, THE SPEED ACCELERATES. *AK
MY LOCAL DEALER REPLACED THE SUBJECT COMPUTER AT A COST TO ME OF $300. THIS WAS THE RESULT OF A "GOOD WILL" EXTENSION OF THE MANUFACTURERS WARRANTEE. SEVERAL OTHER OWNERS OF THESE CARS HAVE HAD THIS COMPUTER FAIL. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Chrysler Sebring Convertible → · Every Sebring Convertible year → · How the figures are calculated →