2001 Chrysler PT Cruiser complaints

CONSUMER RECEIVED A RECALL LETTER FROM THE MANUFACTURER, HOWEVER THE DEALER REFUSED TO HONOR THE RECALL LETTER, BECAUSE THE VEHICLE WAS MANUFACTURERED IN CANADA. *JB

THE TIMING BELT FAILED, WHICH CAUSED THE ENGINE TO STALL.*JB

WHILE DRIVING CAR, THE SUNROOF GLASS SUDDENLY CRACKED UPWARD AND THEN SHATTERED. IT HAD NEVER BEEN HIT BY ANYTHING EITHER FROM ABOVE OR BELOW. THE SUNSHADE WAS OPEN AT THE TIME, BUT THE SUNROOF GLASS WAS NOT RETRACTED AT ALL. THE GLASS WAS NOT CRACKED, PITTED OR DAMAGED IN ANY OTHER WAY BEFORE CRACKING AND SHATTERING. ALTHOUGH THE GLASS WAS HELD TOGETHER FOR THE MOST PART BY THE OUTSIDE SUNFILM, THE SUNFILM WAS CRACKED IN SEVERAL PLACES, AND SMALL SHARDS OF GLASS SPRAYED THROUGHOUT THE PASSENGER CABIN. FORTUNATELY, I WAS THE ONLY OCCUPANT OF THE CAR AT THE TIME AND WAS NOT INJURED, BUT IT COULD HAVE BEEN MUCH WORSE AS THE SHATTERED GLASS COULD HAVE INJURED MY EYES. TO PREVENT MORE GLASS FROM COMING INTO THE CABIN, I CLOSED THE INTERIOR SUNSHADE AND EVENTUALLY PUT PLASTIC OVER THE SUNROOF TO PREVENT MOISTURE FROM COMING INTO THE CAR. I WENT TO THE DEALER THE SAME DAY TO ARRANGE FOR REPAIR. THE SERVICE MANAGER CALLED THE LOCAL DAIMLERCHRYSLER REP TO SEE IF CHRYSLER WOULD REPLACE THE GLASS UNDER WARRANTY. THE LOCAL REP TOLD THE SERVICE MANAGER THAT DAIMLERCHRYSLER WOULD NOT WARRANTY THE GLASS AND REFERRED ME TO MY CAR INSURER. HE NEVER SAW THE CAR. I HAVE TO PAY FOR THIS DEFECT MYSELF. I CHECKED THE WARRANTY SUPPLIED WITH THE CAR AND FOUND NO EXCLUSION FOR GLASS OR FOR DEFECTS IN THE SUNROOF. I HAVE CHECKED AND FOUND THAT OTHER PEOPLE HAVE HAD EXACTLY THE SAME PROBLEM WITH THE SAME RESPONSE FROM DAIMLERCHRYSLER. TO ME, THIS IS A VERY SERIOUS PROBLEM THAT SHOULD BE ADDRESSED AS S

VEHICLE FUEL TANK WAS OVER FILLED, RESULTING IN FUEL LEAKING INSIDE VEHICLE REAR RIGHT DOOR AND RUG. PLEASE PROVIDE FURTHER INFORMATION. PH

OUTCOME OF MY COMPLAINT #769146 DATED MAY 1, 2001. THE PROBLEMS WITH THE CHROME WHEELS WAS FINALLY RESOLVED WHEN CHRYSLER REPLACED THE FRONT TWO CHROME WHEELS AT 24,000 MILES BECAUSE THEY WERE BOTH OUT-OF-ROUND SINCE NEW, CREATING THE WOBBLE IN THE STEERING, UNEVEN STEERING, VIBRATION AND TIRE WEAR. I AM STILL AWAITING REIMBURSEMENT FOR THE TWO NEW PRO-RATED (BY GOODYEAR) EAGLE GT TIRES ON THE FRONT, AS WELL AS AWAITING WORD ABOUT A PROMISE TO REEPLACE THE TWO REAR EAGLE GT TIRES AS WELL. ANYONE WITH THE SAME WHEEL AND/OR TIRE PROBLEMS CAN WRITE TO ME AND I WILL ADVISE YOU AS TO WHAT TO [email protected]

WHILE DRIVING THE VEHICLE CONSUMER HAD A HEAD ON ACCIDENT AT 65MPH. BOTH FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. TS

THE FUEL LINE RUBBED AGAINST THE METAL AIR CONDITIONING LINE WHICH CAUSED THE AIR CONDITION LINE TO BECOME CHAFED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB

THE TRANSMISSION WENT OUT ON MY CAR A 2001 P.T. CRUISER WITH ONLY 44243 MILES ON IT, THE VEHICLE IS ONLY 17 MONTHS OLD.

REAR BRAKES ON 2001 PT CRUISER W/25000 MILES MAKES GRINDING NOISES WHEN COMING TO A STOP AS IF THE PADS ARE WORN OUT. DEALER HAS CHECKED THE BRAKES MULTIPLE TIMES AND SAID THEY'RE SHOWING NORMAL WEAR ON THE PADS. I WAS TOLD THAT THEY'VE EXPERIENCED THIS PROBLEM ON OTHER CRUISERS AND DODGE NEON'S AND THERE'S NOTHING THEY CAN DO.

CLOCK SPRING BROKE IN STEERING COLUMN WHILE MAKING A RIGHT HAND TURN

EMERGENCY PARKING BRAKE BROKE

CHROME IS FLAKING OFF WHEEL CAUSING THE WHEEL TO LOSE AIR

GAS LEVEL SENSOR GAUGE BROKE

WHILE DRIVING THE VEHICLE AT 60MPH THE VEHICLE STALLED OUT AND DIE WITHOUT WARNING. DEALER HAS REPLACED HEAD CASKET. ON DECEMBER 23 VEHICLE STALLED AGAIN WHILE DRIVING AT 40MPH THIS TIME DUE TO A FAULTY TRANSMISSION, DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS *TR

DEPENDING ON DRIVING CONDITIONS, VEHICLE BURNS OIL AT THE RATE OF APPROXIMATELY ONE QUART EVERY ~600 TO ~1000 MILES. IF THE VEHICLE IS DRIVEN MOSTLY ON EXPRESSWAYS, THE OIL CONSUMPTION IS GREATER THAN IF DRIVEN PRIMARILY ON SURFACE STREETS. I FIRST BROUGHT THIS PROBLEM TO THE ATTENTION OF THE DAIMLERCHRYSLER (DC) DEALERSHIP AT 9,770 MILES, THOUGH I HAD NOTICED IT EARLIER. AT 9770 MILES, I TOLD THE DEALER THAT THE CAR HAD CONSUMED 1 QUART OF OIL IN 1,000 MILES. ON A SUBSEQUENT TRIP TO THE DEALER, THE VEHICLE CONSUMED 1 QUART IN JUST 616 MILES. UNDER WARRANTY AND OVER SEVERAL SERVICE VISITS, THE DEALERSHIP REPLACED THE PC VALVE TWICE AND REPLACED ONE VALVE STEM AND 3 VALVES, ALL VALLVE SEALS, MACHINED THE HEADS AND REPLACED THE WARPED EXHAUST MANIFOLDS. THE LAST TIME THE VEHICLE WAS IN FOR THIS PROBLEM, THE DEALER HAD IT 15 DAYS. THE VEHICLE STILL BURNS OIL AT THE SAME RATES AS BEFORE. DEALER WANTS TO REPLACE THE SHORT BLOCK. DC HAS OFFERRED TO REPURCHASE VEHICLE BUT WE CANNOT AGREE ON THE PRICE. I AM SUING UNDR CALIFORNIA'S LEMON LAW

ON 12/6/02 I WAS TRAVELING 60 MPH. I TRIED TO MAKE A LANE CHANGE AND THE WHOLE CAR LOST CONTROL. THE CAR STARTED ROCKING SIDE TO SIDE FOR ABOUT A MILE. THE CAR WOULD NOT GIVE TRANCTION TO THE GROUND. I KEPT THINKING ON EACH ROCKING MOTION THAT THE CAR WAS GOING TO FLIP OVER AT ANY MOMENT. I DID NOT HIT THE BRAKE FOR FEAR THIS WOULD MAKE THE CAR FLIP DUE TO THE AGGRESSIVE SIDE TO SIDE ROCKING THE CAR WAS DOING. THE STEERING SYSTEM SEEMED TO BE OUT. THE CAR FELT AS IT WAS GOING TO TIP OVER. THE CAR EVENTUALLY SLAMMED INTO A CONCRETE EMBARKMENT DIVIDER ON THE FREEWAY HEAD-ON. THE AIR BAGS ON THE CAR DID NOT DEPLOY. I'VE HAD THIS SAME PROBLEM TWICE BEFORE MAKING LANE CHANGES IN TOWN BUT THE AGGESSIVENESS OF THE MOTION WAS NOT THE SAME AS THIS HIGHWAY INCIDENT. I'D LIKE THIS VEHICLE TO BE INVESTIGATED FOR DEFECTIVENESS. I'D LIKE THE SCENE OF MY ACCIDENT TO BE INVESIGATED TO SEE THE TRACTION MARKS. I'D LIKE TO KNOW OF ANY SIMILAR COMPOLAINTS ABOUT THIS MAKE AND MODEL OF CAR. 2001 CHRYSLER PT CRUISER. I'D LIKE THE DAMAGES OF MY CAR TO BE COMPENSATED FOR AS WELL AS MY OWN INJURIES AND TO FIX THE ORIGINAL PROBLEM WITH THIS VEHICLE. DT

CONSUMER STATES THAT THE CONTROL ARM BUSHING IS DEFECTIVE CAUSING TIRES TO WEAR FAST. TS

WHILE DRIVING THE INTERIOR DASHBOARD LIGHTS AND THE HEAD LIGHTS GOES OUT WITHOUT PRIOR WARNING. THE DEALERSHIP CANNOT FIX PROBLEM. PLEASE PROVIDE MORE DETAILS. TS

NO SUMMARY. DT

CONSUMER ARRIVED AT LOCAL DAIMLER/CHRYSLER DEALER TO HAVE FUEL PUMP RECALL PERFORMED. THE CONSUMER WAS PROMISED A RENTAL CAR ON THE DAY OF REPAIR BUT WHEN SHE ARRIVED SHE WAS DENIED THE RENTAL. THE BRAKE LIGHT ILLUMINATED WHEN ACCELERATING FROM A STOP. THE CONSUMER WAS UNHAPPY WITH THE CUSTOMER SERVICE. *PH *NLM

WHEN THE AIR BAGS DEPLOYED, CONSUMER WAS INJURED, IN A SEPARATE INCIDENT, CONSUMER WAS INVOLVED IN A COLLISION AND THE AIR BAGS FAILED TO DEPLOY. TS *JB

CONSUMER STATES THAT FUEL LINE RUBS AGAINST METAL AIR CONDITIONING LINE AND IS CHAFING. HAS NOT YET RESULTED IN FUEL LEAKAGE. RELATED RECALL 02V214000, CONSUMER'S V.I.N. IS NOT INCLUDED. TS

I HAVE HAD MY PT CRUISER IN 4 DIFFERENT TIMES IN THE PASSED 11/2 YEARS. THERE IS A SERIOUS WOBBLE IN THE STEERING, AND EACH TIME THE DEALER LOOKS AT MY COMPLAINT. THEY ROTATE AND BALANCE THE TIRES. I HAVE TOLD THEM ON EACH CONSECUTIVE VISIT THAT THE PROBLEM HAS NOT BEEN RESOLVED. AT ONE POINT A DEALER TOLD ME THAT THEY HAD USED THE WRONG "KIND" OF WHEEL WEIGHTS AND THEY WERE LOOSENING UP. ANOTHER VISIT WARRANTED A NEW STEERING COLUMN. THE PROBLEM PERSISTS I HAVE LOOKED FOR RECALLS, AND SERVICE BULLETINS BUT NONE ARE IN AFFECT FOR THIS PARTICULAR PROBLEM. IT HAS BEEN QUITE FRUSTRASTING TO NOT SEE THE PROBLEM SOLVED. I AM LOOKING FOR HELP, AND AM CONSIDERING FILING THE MINNESOTA LEMON LAW. THINKING THAT I SHOULD START HERE. DT

CONSUMER VEHICLE WAS INVOLVED IN A FRONT RIGHT CORNER COLLISION AT APPROXIMATELY 10MPH. THE DRIVER'S AIR BAG DEPLOYED AND BURNED THROUGH CONSUMER'S JACKET TO THE CLOTHING UNDERNEATH. CONSUMER ALSO ADVISED HAD "SINGE" MARKS ON GOING DOWN THE SIDE OF JACKET. TS

NHTSA# 15106-02-V-215-000. THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF VEHICLE INVOLVED IN ROLLOVER CRASH... CONSUMER STATES VEHICLE AT ANY SPEED SMELL STRONG CHEMICAL FUMES INTO THE PASSENGER COMPARTMENT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.. TS

CONSUMER STATES THE VEHICLE IS PULLIN TO THE RIGHT WHILE DRIVING AT THE 65MPH. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES BOTH REAR "BACKING PLATES" HAVE SEVERE CRACKS CAUSING THE REAR CALIPERS, WHICH ARE ATTACHED TO THE PLATES, TO POTENTIALLY FALL OFF. TS

AFTER 1 1/2 YEARS OF FRONT END PULLING, UNEVENNESS AND STEERING WHEEL WOBBLE, DEALER CONCLUDED FAULTY TIRES. GOODYEAR THEN CONCLUDED CAUSE TO BE OUT-OF-ROUND OEM CHRYSLER 16" CHROME WHEELS. GOODYEAR DID NOT REPLACE THE TIRES FREE OF CHARGE, I HAD TO PAY FOR THE PRO-RATION. AS OF THIS WRITING, AM AWAITING TO SPEAK WITH CHRYSLER SERVICE ZONE REP ABOUT THE PROBLEM. I HAVE REQUESTED CHRYSLER REIMBURSE FOR THE TWO FRONT TIRES, PAY FOR REAR TIRE REPLACEMENTS, AND REPLACE ALL FOUR CHROME WHEELS WITH NEW ONES. GOODYEAR STORE MANAGER CONFIRMED MANY PT CRUISERS HAVE BEEN IN HIS SHOP, MISDIAGNOSED BY DEALER TO BE FAULTY TIRES, ONLY TO DISCOVER THE OEM CHRYSLER CHROME WHEELS ARE OUT-OF-ROUND. ALSO TOLD ME 1) EITHER THE OEM WHEELS ARE DEFECTIVE IN MANUFACTURE, OR 2) THE DESIGN OF THE PT CRUISER IS CAUSING ONLY THE CHROME WHEELS TO BECOME OUT-OF-ROUND UPON NORMAL DRIVING/USAGE. MY GOODYEAR TIRES WERE/ARE 3/4 TREAD WORN AT JUST 22,500 MILES. NORMAL TREAD LIFE FOR THESE TIRES IS BETWEEN 45,000-50,000 MILES. DT

WHILE DRIVING APPROXIMATELY 45MPH, VEHICLE WAS HIT ON THE DRIVER'S SIDE CAUSING CONSUMER'S VEHICLE TO FLIP OVER. CONSUMER'S DRIVER SIDE AIR BAG DID NOT DEPLOY. THE OTHER VEHICLE WAS TRAVELLING APPROXIMATELY 20MPH AT TIME OF COLLISION. TS

TIRES CAN NOT BE BALANCED TO ELIMINATE WHEEL SHIMMY. WHEELS AND TIRES FROM ANOTHER PT CRUISER ELIMINATED THE PROBLEM. DT

CONSUMER STATES HAD 2 APPTS FOR RECALL REMEDY 02V215000 SINCE RECEIVEING NOTIFICATION LETTER ON 08/15/02. BOTH APPTS WERE CXLD BY DLR WHO STILL TODAY ADVISED CONSUMER DOES NOT HAVE PARTS FOR REMEDY. 1ST APPT ON 9/10/02-DLR CALLED AND CXLD. CONSUMER CALLED BACK ON 10/01/02, DLR ADVISED DID NOT HAVE PARTS. MR

CONSUMER STATES DEALER REFUSES TO REMOVE SIDE PIPES THAT ARE WELDED TO THE VEHICLE. CONSUMER FEELS VEHICLE MAY BLOW UP IF INVOLVED IN A ROLLOVER. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

THE BRAKE KNUCKLES, PART NUMBER 05073646, HAVE DEVELOPED A LARGE CRACKS, ONE IN THE RIGHT REAR, AND ONE IN THE LEFT REAR. THIS PART HOLDS THE BRAKE CALIPERS ONTO THE BODY, AND SHOULD BE MUCH STRONGER THAN IT IS. MR

THE JACK FAILED WHILE THE CAR WAS UP ON IT. WHILE CHANGING A TIRE, THE SUPPLIED SCISSORS JACK TWISTED AND BENT ALLOWING THE CAR TO FALL. THE PART # IS 05008275AA 17763. THE WEIGHT OF THE CAR BENT BOTH THE JACK FRAME AND THE ADJUSTMENT SCREW. MR

ON 9/24/2002, MY CATALYTIC CONVERTER BLEW OUT THE WELDED SEAM. MAKING A DEAFENING SOUND INSIDE THE CAR. UPON INSPECTION OF THE VEHICLE THE NEXT DAY THEY TOLD ME THE CATALYTIC CONVERTER BLEW OUT THE SEAM ON THE TOP. AFTER THE PARTS DEPARTMENT ORDERED A NEW CATALYTIC CONVERTER FROM ATLANTA, THEY TOLD ME IT WOULD BE IN THE NEXT DAY. HOWEVER, IN THE MEAN TIME THEY CHECKED WITH CHRYSLER SERVICE CONTRACT I HAVE FOR 100,000 MILES OR 3 YEARS DID NOT COVER THE PART, HOWEVER IT WAS COVERED BY A 80,000 MILE WARRANTY. WHICH I WAS 4,600 MILES PAST. I AVERAGE ABOUT 3-4000 MILES A MONTH IN MY JOB. THEN THE NEXT DAY WHEN I CALLED TO CHECK ON THE CAR TO SEE IF IT WAS FINISHED, THEY TOLD ME THE PART WAS ON NATIONAL BACKORDER. I WAS RENTING A CAR AT THE TIME FOR $36.99 A DAY. SO I CALLED CHRYSLER AND TOLD THEM OF THE SITUATION ON 9/26/2002, THEY SAID SINCE IT WAS ON NATIONAL BACKORDER THAT THE SITUATION WAS DIFFERENT AND THEY WOULD HELP ME OUT BY PAYING FOR 1/2 THE RENTAL OF THE CAR. WHICH I AGREED WAS SOME WHAT FAIR. SO I CALLDE THE DEALER BACK ON MONDAY AND HE SAID THE PART WAS STILL NOT IN, DIDN'T KNOW FOR SURE WHEN IT WOULD BE IN AND THEN LATER THAT DAY THEY SSAID THEY HAD A PROMISE DATE OF 10/7/2002 OF SHIPMENT. IT FINALLY CAME IN ON 10/4/2002. WHICH THEY FINISHED FIXING IT BY CLOSING TIME THAT DAY. THE SERVICE MANAGER LOOKED AT THE CATALYTIC CONVERTER AND SAID HE WOULD CONFIRM QUOTE"THAT THIS HAS BEEN LEAKING FOR QUITE SOME TIME NOW AND WAS NOT JUST AN OVERNIGHT HAPPENING BY THE CORROSION

POWER STEERING HOSE, NO PROTECTION UNDER CAR. MR

CONSUMER STATES OF HAVING PROBLEM WITH THE BRAKES WHICH THERE WAS RECALL AND DEALER STATED THAT HER ROTORS WERE NOT GOOD. NLM

CONSUMER STATES OF HAVING PROBLEMS WITH THE RIMS ON THE VEHICLE. DEALER WAS CONTACTED. NLM

WHILE TRAVELING ON THE HIGHWAY THE STEERING COLUMN HAS A NOISE COMING FROM UNDERNEATH THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLMTHE FLUID LINE UNDERNEATH THE VEHICLE IS MOUNTED LOW WHICH HITS CURBS AND SPEED BUMPS UNLESS DRIVING 5 TO 10 MPH. *JG

KEY TAKEN OUT OF IGNITION AND MOTOR STILL RUNNING/ NO METHOD TO TURN CAR OFF. MR

ORIGINAL TIRES ON A CHRYSLER PT CRUISER 2001. P20555R16 CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEED THE LEFT REAR TIRE TREAD SEPERATED. NLM DOT NUMBER MB 2982279.*JB

THE DEALER WAS UNABLE TO HONOR RECALL 02V-215 FOR THE PUMP MODULE MOUNTING FLANGE, THE DEALER STATED THAT NO PARTS WERE AVAILABLE, THE DEALER IS BALES CHRYSLER IN JEFFERSONVILLE, IN. PHONE# 812/282-4356. *JB *SCC . *JB *SCC

THE DEALER WAS UNABLE TO HONOR RECALL 02V-215 FOR THE PUMP MODULE MOUNTING FLANGE, THE DEALER STATED THAT NO PARTS WERE AVAILABLE, THE DEALER IS BALES CHRYSLER IN JEFFERSONVILLE, IN. PHONE# 812/282-4356. *JB *SCC

CONSUMER STATE WHILE VEHICLE WAS PARK CONSUMER NOTICE VEHICLE FOG LIGHTS ON. CONSUMER TRIED TO TURN LIGHT OFF BUT LIGHT WOULD NOT TURN OFF. SOON AFTER CONSUMER NOTICE SMOKING COMING FROM STEERING WHEEL CONSUMER REMOVE THE FUSE SMOKE STOP. PLEASE PROVIDE FURTHER INFORMATION. NLM

ON AUGUST 8,2002 AT APPROXIMATELY 9:33 A.M. IN THE TOWN OF. NO SAFETY DEFECT MENTIONED. *AK

VEHICLE WAS PARKED AT A SLIGHT INCLINE IN NEUTRAL AND PARK BRAKE APPLIED. VEHICLE ROLLED BACKWARDS, AND HIT ANOTHER VEHICLE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 1300.00. ON 21 AUGUST 2002, VEHICLE WAS PARKED ON LEVEL ROAD WITH PARK BRAKE APPLIED. AGAIN VEHICLE ROLLED BACKWARD, CONSUMER WAS ABLE TO STOP VEHICLE. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK

WHILE TURNING INTO PARKING LOT VEHICLE HIT CURB AND T DRIVER'S SIDE/PASSENGER'S SIDE AIRBAGS DEPLOYED. CONSUMER SUFFERED SECOND DEGREE BURNS ON HANDS AND ARMS.*AK

WHILE DRIVING ON TURNPIKE POWER CONTROL MODULE FAILED, CAUSING VEHICLE TO STALL. CONSUMER COASTED INTO RIGHT LANE, AND ANOTHER VEHICLE COLLIDED INTO THE REAR. CONSUMER SUSTAINED INJURIES.*AK

HORN AND AIRBAG WON'T WORK, "AIRBAG" LIGHT ON DASH IS CONSTANTLY ON. *AK

ENGINE DIED WITHOUT ANY WARNING - POWER CONTROL MODULE FAILED KILLING ENGINE - ON MAJOR HWY WITHOUT A SHOULDER - PUT ON FLASHERS BUT STILL REAR ENDED BY ANOTHER DRIVER AFTER FULLY STOPPED WHO WAS PASSING ON RIGHT.*AK