OUR VEHICLE HAS HAD A SHAKE TO IT FOR A COUPLE YEARS. WE HAVE HAD IT LOOKED AT NUMEROUS TIMES AND HAVE BEEN TOLD THEY CAN'T FIND ANYTHING WRONG WITH IT. OUR VEHICLE WENT INTO A SHOP TODAY AS THE INSPECTION IS DUE BY END OF JAN. 2015 . THE SHOP CALLED AND ADVISED OUR ENGINE CRADLE IS RUSTED THRU. ADVISED US IT WOULD COST A COUPLE THOUSAND DOLLARS TO REPAIR. I DID SOME LOOKING ON THE INTERNET, FOUND OUT CHRYSLER HAD A RECALL ON ENGINE CRADLES THAT WERE NOT PROPERTY COATED WHICH ALLOWED RUST TO DAMAGE THE CRADLE. I CONTACTED CHRYSLER - AND WAS TOLD THAT THE RECALL WAS FOR VEH MADE BETWEEN 2/23/04 - 3/31/04. MY VEHICLE WAS MADE 7/04. MY DAUGHTER, ON OUR ADVICE, OWNS THE SAME YEAR OF THE VEHICLE. HER VEHICLE WAS MADE 9/04. CHRYSLER TOLD ME THEY CAN'T HELP ME AND ENDED THE CONVERSATION. THERE ARE SO MANY COMPLAINTS ON THE INTERNET ALL DEALING WITH THE ENGINE CRADLE ISSUE. WE CAN'T AFFORD TO HAVE THIS REPAIRED AT THIS TIME AS I AM ILL AND NOT ABLE TO WORK AND MY HUSBAND (55 YEARS OLD) HAD A HEART ATTACK ON HIS 55TH BIRTHDAY AND HAS JUST GONE BACK TO WORK. I AM SICK OVER THIS AND AFRAID TO TELL MY HUSBAND FOR FEAR HE WILL HAVE ANOTHER HEART ATTACK. CHRYSLER SHOULD BE ASHAMED OF THEIR SELVES. THANK YOU FOR LISTENING. *TR
2005 Chrysler Pacifica complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
I HAVE HAD MY CAR FROM 2011 TILL CURRENT AND REPLACED THE FRONT AXLES/TIE RODS AT LEAST 3 TO 4 TIMES A YEAR. LAST INCIDENT IT BROKE WHILE PULLING OUT OF DRIVE WAY AND I LOST CONTROL AND ROLLED DOWN A HILL INTO 4 LANES OF TRAFFIC NARROWLY MISSING THE GAS PUMPS AT THE STATION ACROSS THE 4 LANE THANK GOODNESS NO ONE HIT ME WITH MY YOUNG CHILD IN THE CAR. WHEN I FIRST HAD TO TAKE IT TO A DEALER TO GET THEM CHANGED 2 OTHER CARS IN THIS SMALL TOWN I LIVE IN WERE THERE ALSO HAVING THERE'S REPLACED. THIS SHOULD BE A RECALL EVERY PERSON I TALK TO STATES THIS IS A PROBLEM THAT IS ARISING FROM A RUSTED CRADLE PROBLEM WHEN MANUFACTURING THE CAR. I WOULD LIKE MY CAR REPAIRED WHERE THIS WILL NO LONGER HAPPEN AND IT IS TOO EXPENSIVE FOR ME TO FIX. I HAVE DECIDED TO LOOK FURTHER INTO THIS ISSUE AND MAYBE COME TOGETHER WITH OTHER WITH THIS ISSUE. THERE SHOULD OF BEEN A RECALL BY NOW. I HAD MY OIL CHANGED AND WAS TOLD THAT MY BOOT IS BUSTED AND THAT I NEEDED TO REPLACE THE DRIVERS SIDE YET AGAIN AND I DO NOT HAVE 119.00 TO PAY MY LOCAL DODGE FOR THIS YET AGAIN! *TR
TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE HAD SEVERE RUSTING ON THE FRONT MOTOR HARNESS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
THIS IS A STRUCTURAL ISSUE NOTED BY MECHANIC DURING ROUTINE OIL CHANGE AND TIRE ROTATION. MECHANIC IDENTIFIED EXTENSIVE RUST AND CORROSION OF ENGINE CRADLE. DAMAGE INCLUDES MULIPLE CRACKS AND A HOLE WIDE ENOUGH TO INSERT 3 FINGERS. MECHANIC RECOMMENDS REPLACING ENGINE CRADLE. VEHICLE PURCHASED 10 YEARS AGO ON THIS DATE. MILEAGE LESS THAN 80,000. VEHICLE TAKEN TO LOCAL DEALERSHIP FOR EVALUATION. DEALER ESCALATED TO MANUFACTURER. AWAITING DETERMINATION FROM CHRYSLER AS TO WHETHER IT WILL COVER THE REPAIR. EXTENDED WARRANTY FOR PACIFICAS MANUFACTURED BETWEEN FEB 23, 2004 AND MARCH 31, 2004 NOT APPLICABLE. THIS VEHICLE WAS MANUFACTURED IN APRIL 2004. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE RAN OUT OF FUEL ALTHOUGH THE FUEL GAUGE INDICATED 1/2 TANK OF FUEL WAS PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL SENDING UNIT WAS FAULTY. THE CONTACT INDICATED THAT THE FAILURE CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE DRIVER SIDE HEADLIGHT TO STOP WORKING. THE LIGHT BULB WAS REPLACED, BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
THE FRONT SUBFRAME IS SEVERELY CORRODED. IT COULD FAIL AT ANY TIME LETTING THE ENGINE DROP. *TR
THE SUBFRAME UNDER THE ENGINE IS RUSTING OUT BADLY.I DON'T KNOW HOW MUCH LONGER I CAN DRIVE THIS VEHICLE. *TR
WHILE CHANGING OIL I OBSERVED THAT THE FRAME HAD CORRODED AND THERE WERE RUST HOLES IN THE FRAME. I CONTACTED CHRYSLER GROUP CUSTOMER CARE AND WAS TOLD THERE IS NO RECALL FOR THIS ON MY VEHICLE. *TR
I WAS JUST INFORMED BY MY MECHANIC TODAY THAT THE ENGINE CRADLE IN MY 2005 CHRYSLER PACIFICA IS CORRODING. THE CRADLE HAS TO BE REPLACED. I DID A LITTLE BIT OF RESEARCH ON THIS ISSUE AND FOUND THAT CHRYSLER ISSUED AN EXTENDED WARRANTY FOR SOME 2005 PACIFICAS, BUT NOT OTHERS. APPARENTLY, THE PROCESS USED TO COAT THE PIECE WAS INSUFFICIENT, WHICH HAS LEAD TO CORROSION PROBLEMS IN AN UNKNOWN NUMBER OF VEHICLES. MY VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY, BUT I FEEL IT SHOULD BE, BECAUSE WE ARE CLEARLY HAVING THE SAME PROBLEM AS OTHERS WHO HAVE BEEN COVERED. IN ADDITION, THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED. WE WERE TOLD THAT THE ENGINE COULD FALL OUT OF THE VEHICLE, WHICH OBVIOUSLY COULD CAUSE A SERIOUS, IF NOT FATAL, ACCIDENT. I DON'T KNOW WHAT FILING THIS TYPE OF COMPLAINT CAN ACCOMPLISH, BUT I WOULD HOPE THAT CHRYSLER CAN BE MADE TO TAKE RESPONSIBILITY FOR THIS SAFETY ISSUE. I WOULD ALSO LIKE A RESPONSE FROM THE NTHSB SO I KNOW MY VOICE WAS HEARD. THANK YOU. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE FRONT END OF THE SUB FRAME HAD RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED TO INTAKE FUEL WHEN THE NOZZLE WAS INSERTED IN THE FUEL TANK. THE CONTACT MENTIONED THAT THE FUEL GAUGE INCORRECTLY READ HALF FULL, BUT IT WAS EMPTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TOOK OUR 2005 CHRYSLER PACIFICA IN FOR OIL CHANGE AND THEY INFORMED US THAT THE ENGINE CRADLE IS ROTTING OUT AND THAT OUR ENGINE COULD FALL OUT AND THAT WOULD RESULT IN A BAD ACCIDENT. WE CALLED CHRYSLER AND THEY WOULD DO NOTHING!!! WE FOUND OUT THAT MANY OTHER PEOPLE WHO OWN THIS SAME CAR HAD THE SAME PROBLEM ON THE INTERNET BECAUSE THE CHRYSLER MANUFACTURER OF THIS CAR DID NOT COAT THE FRAME CORRECTLY WHEN IT WAS BUILT. THIS WAS CHRYSLERS MISTAKE WHEN THIS CAR WAS MADE AND IT IS NO FAULT OF THE OWNERS THAT PURCHASED THESE CARS TO HAVE THIS TERRIBLE COSTLY AND DANGEROUS PROBLEM. THIS SHOULD BE UNDER A RECALL BUT IT IS "NOT" AND NOW IT WILL COST US $3000.00 TO HAVE IT REPAIRED TO MAKE OUR CAR SAFE. WE ARE THE ORIGINAL OWNERS OF THIS CAR AND IT HAS ALWAYS BEEN KEEP IN A GARAGE. THERE IS ONLY 4800 MILES ON THIS CAR AND THIS SHOULD NEVER HAVE HAPPENED. WE ARE RETIRED ON A FIXED INCOME AND THIS PUT US AT A HARDSHIP. WE FEEL WE HAVE TO HAVE THIS REPAIRED TO PROTECT US , OUR FAMILY AND OTHER PEOPLE ON THE ROAD. WE FEEL THIS SHOULD CERTAINLY BE ADDRESSED AND THAT THE CHRYSLER MANUFACTURER SHOULD RECALL AND STAND BEHIND ALL 2005 PACIFICA CARS. MANY PEOPLE WHO OWN THIS CAR MIGHT NEVER KNOW THIS IS HAPPENING AND IT IS DANGEROUS TO HAVE THESE CARS ON THE ROAD AS THIS COULD CAUSE A SERIOUS /FATAL ACCIDENT TO MANY PEOPLE! HELP! *TR
I ORIGINALLY REPLACED THE MOTOR MOUNTS ON THIS VEHICLE IN AUGUST OF 2011. I AM HAVING TO REPLACE THEM FOR THE SECOND TIME NOW, JANUARY 2015 (MILEAGE 215,000). I SHOULD NOT HAVE TO REPLACE MOTOR MOUNTS MORE THAN ONE TIME IN THE LIFETIME OF THE VEHICLE. I HAVE HAD THE VEHICLE PROPERLY MAINTAINED BY THE SAME MECHANIC FOR SEVERAL YEARS. *TR
BROUGHT MY VEHICLE IN TO MY TRUSTED LOCAL REPAIR SHOP FOR A REVIEW AND TUNE UP AND REQUEST TO REVIEW ROTORS DUE TO VEHICLE SHAKE. WHEN ON THE LIFT, IT WAS DISCOVERED THAT THE ENTIRE ENGINE CRADLE WAS RUSTED TO A POINT WHERE IT WAS BARELY ATTACHED TO THE VEHICLE. INITIAL TECHNICAL SERVICE BULLETINS PUBLISHED (12-001-10 IN OCT 2010) STATE THAT THIS CONDITION COULD AFFECT ALL 2004 - 05 PACIFICAS. IT WAS LATER SUPERCEDED BY THE CURRENT BULLETIN 13-001-12 DATED MARCH 16, 2012 WHICH LIMITS AFFECTED POPULATION TO AN ~6 WEEK RANGE OF VINS, WHICH MY CAR DOES NOT FALL UNDER AND I HAVE BEEN TOLD THAT I AM OUT OF WARRANTY. COMPARING PHOTOS TO OTHER COMPLAINTS AS WELL AS THE STORY ON NBCCHICAGO.COM (SEE REFERENCE STORY BELOW), MY VEHICLE CONDITION AND THE MATERIAL DEFECT IS UNDENIABLY THE SAME AS WHAT CHRYSLER IS CURRENTLY CONSIDERING AS THE "AFFECTED POPULATION" AND IS AT A POINT WHERE MY VEHICLE HAS BEEN CONSIDERED UNSAFE TO DRIVE. THIS CONDITION IS EXTREMELY UNSAFE AND I HAVE BEEN MET WITH 4 MONTHS WORTH OF ARGUMENTS AND SIDE STEPPING FROM CHRYSLER CUSTOMER CARE AT THIS TIME REGARDING ACKNOWLEDGEMENT OF THE MATERIAL DEFECT, THE SAFETY IMPLICATIONS TO MYSELF, MY FAMILY AND OTHER DRIVERS OF THIS MODEL, AND ESPECIALLY THE $2,600 QUOTE TO REPLACE THE CRADLE AND HARDWARE AT A CHRYSLER DEALERSHIP, WHICH EFFECTIVELY SCRAPS MY VEHICLE. I AM AGHAST THAT ALL OF THE COMPLAINTS FILED FOR THIS CONDITION ON THIS SITE AND ELSEWHERE HAVE NOT RESULTED IN A MORE THROUGH REVIEW OF THIS CLEAR TREND FROM T
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE INDEPENDENT MECHANIC NOTIFIED THE CONTACT THAT THE SUB FRAME AND ENGINE CRADLE WAS SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
I'M WAS DRIVING MY 2005 CHRYSLER PACIFICA WHEN I NOTICED THAT MY CAR HAD BEEN SHAKING , I BROUGHT IT TO A INDEPENDENT AUTOMOTIVE SHOP , THE PROBLEM THE MECHANIC STATED WAS THAT THE SUB-FRAME/ENGINE CRADLE WAS ROTTED WITH RUST , AND WASN'T SAFE TO DRIVE , BC THE ENGINE COULD LITERALLY FALL OUT , I DID SOME QUICK RESEARCH ON THE ISSUE , AND TO MY FINDINGS THIS SEEMS TO BE A PROBLEM FOR MANY PEOPLE , WITH 04-05 PACIFICAS , I FOUND A LETTER THAT OTHER PEOPLE POSTED FROM CHRYSLER ONLINE THAT STATED ,THAT 04-05 PACIFICAS WARRANTY WOULD BE EXTENDED TO 10 YEAR OR 150,000 MILES WHICH EVER CAME FIRST , I CONTACTED CHRYSLER IN REFERENCE TO THIS LETTER , THEY RECOGNIZED THE LETTER , BUT CLAIMED MY VEHICLE WOULDN'T QUALIFY, BECAUSE IT DOES NOT MEET THE DATES FROM 2/23/04-3/31/04 OF MANUFACTURED, THERE ARE THOUSAND OF COMPLAINTS THAT ARE ON LINE FROM PEOPLE IN THE SAME SITUATION AS ME , THIS IS COMPLETELY A SAFETY ISSUE , THE RISK PEOPLE ARE TAKEN ,SOME DON'T EVEN KNOW THAT YOUR ENGINE COULD LITERALLY FALL OUT , AT HIGH SPEEDS THIS COULD RESULT IN DEATH OR SERIOUS INJURY . *TR
FRIEND OF MINE HAD AN ISSUE WITH PACIFICA WHERE MOTOR JUST FELL OFF WHILE SHE WAS DRIVING. I TOOK MY CAR TO THE SHOP AND FOUND SOMETHING I DID NOT HAD IDEA WHAT WAS HAPPENING WITH MY CAR, UNDERCARRIAGE CORROSION TOO. *JS THE BOTTOM IS JUST PAPER THIN, EVERYTHING IS ROTTEN. I HAVE 115,000 MILES ON MY CAR, 2005 PACIFICA. I CANNOT BELIEVE THAT CAR LOOKS FINE FROM OUTSIDE BUT ENGINE CRADLE WAS RUSTING OUT TO THE POINT YOU COULD ALMOST PUT HAND IN THE HOLE. IT RUSTED TO THE POINT THAT THE ENGINE COULD FALL OUT. I CANNOT BELIEVE THERE WAS NO RECALLS ON THIS CAR. THEY WILL START DEALING WITH ISSUES WHEN DRIVERS START KILLING THEMSELVES ON THE HIGHWAY BECAUSE THEY LOST AN ENGINE AT 70MPH.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
CAR STALL WHEN MAKING SHARP LEFT HANDS TURNS. IT HAS DONE THIS TWO CONSECUTIVE DAYS IN A ROW. I SEARCHED THE VIN ON CHRYSLER AND THERE ARE NO OPEN RECALLS. THE FOUND THAT THERE WAS A RECALL FOR THIS ON 2005 PACIFICA'S BUT I AM UNABLE TO FIND OUT IF MINE WAS EVER CORRECTED. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB FRAME RUSTED PREMATURELY TO THE POINT OF CORROSION. THE CONTACT MENTIONED THAT THE SUB FRAME MIGHT FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
MY WIFE WAS GOING 35MPH IN TOWN. COMING TO AN INTERSECTION SHE NEEDED TO TURN. NO BRAKES OR STEERING, BOTH STOPPED WORKING. LUCKILY NO ONE HIT HER AND SHE WAS ABLE TO STOP BEFORE HITTING THE TELEPHONE POLE. I HAVE SEEN A NUMBER OF PEOPLE ONLINE WITH SIMILAR ISSUES. *TR
THIS IS AN UPDATE ON THE COMMON ENGINE CRADLE RUST ISSUE OF THE 2004-2005 PACIFICAS. I JUST HAD THE ENGINE CRADLE ON MY 2005 PACIFICA REPLACED BY THE DEALERSHIP. A MICROMETER ANALYSIS OF THE PROBLEMATIC AREA OF THE ENGINE CRADLE REVEALS THAT IT RUSTED FROM THE INSIDE OUT, INDICATING THAT THE PROBLEM WAS INDEED DUE TO A FAILURE OF THE RUST-PROOFING PROCESS AT MANUFACTURE, AND NOT DUE DO RUSTING WHICH OCCURS THROUGH THE NORMAL VEHICLE OPERATION, WHICH WOULD DEVELOP FROM THE OUTSIDE AND WORK ITS WAY INWARD. CHRYSLER HAS ADMITTED THERE WAS A PROBLEM WITH FRAME MANUFACTURE, BUT SINCE THERE IS NO DATE OF MANUFACTURE STAMPED ON THE FRAMES THEY ARE VISUALLY INDISTINGUISHABLE FROM ANY OTHERS, MEANING THAT THEY DO NOT BECOME INDIVIDUALLY IDENTIFIABLE UNTIL ASSEMBLY OCCURS, AND THAT CAN (EITHER PURPOSEFULLY OR INADVERTENTLY) BE MONTHS OR EVEN YEARS AFTER THE FRAME MANUFACTURING OCCURS. IN OTHER WORDS, IT IS ENTIRELY POSSIBLE THAT CHRYSLER PURPOSEFULLY WITHHELD FRAMES KNOWN TO BE DANGEROUS FROM THE NORMAL ASSEMBLY PROCESS IN ORDER TO SURREPTITIOUSLY WORK THEM IN TO SUBSEQUENT ASSEMBLY RUNS A FEW DOZEN AT A TIME OVER THE COURSE OF A COUPLE YEARS SO AS TO AVOID HAVING IT APPEAR AS IF IT WAS A SINGULAR MANUFACTURING DEFECT. SINCE THERE IS NO WAY FOR ANYONE TO DETERMINE WHEN EACH OF THE IMPROPERLY MANUFACTURED FRAMES WERE ACTUALLY USED FOR VEHICLE ASSEMBLY, USING VEHICLE ASSEMBLY DATES FOR DETERMINING WHICH VEHICLES HAVE BAD FRAMES IS CAPRICIOUS AND ARBITRARY. FOR THE SAKE OF THE SAFETY AND
THE ENTIRE UNDERCARRIAGE IN ROTTEN, INCLUDING BUT NOT LIMITED TO THE MOTOR MOUNT AND LIFT POINTS ARE COMPLETELY ROTTED AWAY. I WAS TOLD IT IS VERY DANGEROUS AND SHOULD NOT BE DRIVING THIS VEHICLE BUT I STILL OWE 7K. *TR
SUBFRAME (ENGINE CRADLE?) IS RUSTING. MY MECHANIC POINTED THIS OUT WHEN I WAS HAVING MY OIL CHANGED. IT IS NOT VISIBLE UNLESS YOU CRAWL UNDER THE CAR OR LIFT IT UP IN A SHOP. I CONTACTED CHRYSLER AND THEY TOLD ME THAT THE CAR IS OUT OF WARRANTY AND THAT THEY WILL NOT COVER THE COST OF REPLACEMENT. RESEARCHING THIS ISSUE ON THE WEB, I SEE THAT THIS IS A COMMON PROBLEM FOR THIS MODEL AND THAT IN SOME INSTANCES CHRYSLER HAS COVERED THE COSTS OF HAVING THIS FIXED.
I WAS HAVING MY OIL CHANGED YESTERDAY AND THE TECHNICIAN POINTED OUT A BADLY ROTTED AND CRACKED SUBFRAME ON THE PASSENGER SIDE. THE SUBFRAME IS ONLY ROTTED AND CRACKED ON ONE SIDE AND IN ONE SPOT WHICH LEADS ME TO BELIEVE THIS IS DUE TO A MANUFACTURER DEFECT. I HAVE CONTACTED CHRYSLER AND WAS TOLD THERE IS NO RECALL AND THEN MY CALL WAS DISCONNECTED. *TR
RUSTED OUT ENGINE CRADLE. I TOOK MY VEHICLE IN FOR A OIL CHANGE. THE TECH TOLD ME AND SHOWED ME THE RUSTED OUT ENGINE CRADLE. HE ALSO INFORMED ME NOT TO DRIVE THIS VEHICLE ANY WHERE BUT HOME.SINCE THE DEALERSHIP WAS A FEW MILES AWAY I DROVE IT THERE FOR AN INSPECTION. AFTER A DAY WITHOUT A VEHICLE, THE DEALERSHIP CALLED TO TELL ME IT WOULD COST AROUND $2700.00 OR MORE TO REPLACE THE RUSTED OUT ENGINE CRADLE. NO WHY AM I GOING TO PAY THAT KIND OF MONEY ON A VEHICLE THAT ONLY HAS 60,000 MILES ON IT.I CALLED CHRYSLER CUSTOMER SERVICE, GAVE THEM ALL THE INFORMATION. THEY WOULD NOT COVER ANY OF THIS DUE TO I AM THE 3RD OWNER( WHATEVER THAT HAS TO DO WITH IT!) AND ITS OUT OF WARRANTY! THE SECOND OWNER WAS MY STEP DAD WHO BOUGHT THIS VEHICLE AT THE DEALERSHIPS USED CAR LOT WHERE I TOOK IT TO GET IT INSPECTED. EVEN THIS DEALERSHIP WOULD NOT WORK WITH ME.I FEEL THAT CHRYSLER SHOULD PAY FOR THIS REPAIR ON A VEHICLE WITH ONLY 60,000MILES ON IT. *TR
I RECENTLY PURCHASED THIS 2005 CHRYSLER PACIFICA FROM A CAR DEALER. I GOT IT FOR A GOOD PRICE AND WAS TOLD IT NEEDED A LITTLE WORK. MY WIFE WANTED A CHRYSLER PACIFICA FROM THE FIRST TIME SHE SAW ONE. SO, FINALLY FINDING ONE WITHIN OUR MEANS WAS AWESOME; SO WE THOUGHT. IT WAS MAKING A WINDING NOISE AT TIME OF PURCHASE, WHICH WAS THOUGHT TO BE A POWER STEERING PUMP. WE TOOK THE VEHICLE TO THE SHOP AFTER PURCHASING IT AND HAD THE PUMP AND SOME OTHER BRAKE WORK; AS-WELL-AS, TIE-ROD ENDS FIXED/REPLACED. THIS DID NOT STOP THE WINDING NOISE WE THOUGHT WAS COMING FROM THE POWER STEERING PUMP, SO WE HAD THE SHOP TAKE ANOTHER LOOK AT IT. THE SHOP DISCOVERED THAT THE RACK-AND-PINION WAS LEAKING AND LIKELY THE CAUSE FOR THE NOISE. HOWEVER, WHEN THEY ATTEMPTED TO REMOVE THE RACK AND PINION FROM THE VEHICLE; THEY REALIZED IT WOULD NOT BE POSSIBLE BECAUSE THE CRADLE/SUB-FRAME WAS SO RUSTED THAT REMOVAL WAS NOT POSSIBLE. SO NEEDLESS TO SAY; THE SHOP OWNER RECOMMENDED THAT WE DETERMINE IF THERE WAS A RE-CALL. THE SHOP OWNER SAID THAT HE HAD NEVER SEEN THIS AMOUNT OF RUST ON THE SUB-FRAME OF ANY VEHICLE, ESPECIALLY ON A 2005 MODEL. I HOPED THAT THE SHOP OWNER WAS OVER EXAGGERATING SO I TOOK THE VEHICLE TO ANOTHER LOCAL SHOP AND HE TO, WAS STUNNED BY THE AMOUNT OF RUST. THIS SHOP OWNER TOLD ME TO NOT DRIVE THE VEHICLE AND TO CONTACT THE CHRYSLER CORP. AND DEMAND THAT SOMETHING BE DONE ABOUT THIS. HE (THE SHOP OWNER) WAS ABSOLUTELY BESIDE HIMSELF AFTER SEEING THE VEHICLE. I LOVE CHRYSLER PRODUCT
I WAS DOING MY OIL CHANGE, WHEN I NOTICED THAT MY ENGINE CRADLE WAS RUSTING THROUGH. I IMMEDIATELY CALLED, BOTH LOCAL CHRYSLER DEALERS, WAS TOLD THAT ALTHOUGH CHRYSLER IS AWARE OF THE PROBLEM I WAS NOT COVERED. I CALLED CHRYSLER DIRECTLY, IT WAS EXPLAINED TO ME THAT ALTHOUGH MY STATE IS LISTED IN THE EXTENDED WARRANTY, BUT BECAUSE IT WAS ORIGINALLY SOLD IN A STATE NOT LISTED, I WAS NOT COVERED. *TR
FRONT FRAME IS CRACKED AND RUSTED OUT VERY COMMON FOR THIS MODEL CAN NOT FIND ANY THAT IS NOT RUSTED OUT OR CRACKED. *TR
HAVE BEEN HEARING AND FEELING KNOCKING NOISE IN FRONT SUSPENSION. FOUND RUSTED OUT ENGINE CRADLE WITH STRESS CRACKS RIGHT AT THE CONNECTION TO CONTROL ARM ON PASSENGER SIDE. CAR IS TO DANGEROUS TO DRIVE. THIS IS A DEFECTIVE DESIGN BY CHRYSLER WHICH THEY SHOULD COVER. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT SUBFRAME WAS DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT SUB FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
I TOOK MY VEHICLE IN FOR ROUTINE NYS INSPECTION AND WAS TOLD IT WOULDN'T PASS DUE TO THE BAD SUBFRAME. THE MECHANIC SHOWED ME THE PROBLEM AND I COULDN'T BELIEVE THAT THE VEHICLE THAT I BOUGHT THINKING IT WAS A SAFE DEPENDABLE VEHICLE WAS ROTTING OUT FROM UNDERNEATH ME! I'VE ALWAYS PERFORMED REQUIRED ROUTINE MAINTENANCE ON IT AS I AM A SINGLE WORKING MOTHER AND NEED A SAFE RELIABLE VEHICLE. I'M CAUGHT BETWEEN A ROCK AND A HARD PLACE BECAUSE I CAN'T AFFORD TO PAY THE $3,000 TO FIX IT, TO BUY A NEW VEHICLE OR TO BE WITHOUT A CAR! I STILL OWE ON IT AND I CAN'T DRIVE IT! IS THERE ANYTHING YOU CAN DO TO MAKE CHRYSLER MAKE THIS RIGHT? *TR
I PURCHASED THIS CAR NEW IN 2005. IT HAS 140,00 MILES ON IT. THIS WEEK MY WIFE TOOK IT IN FOR A OIL CHANGE AND THEY SAID THE MOTOR IS READY TO FALL OUT AS THE ENGINE CRADLE IS RUSTED OUT. THEY SAID THE COST TO FIX THIS WAS $3-$4 THOUSAND DOLLARS. WE DON'T HAVE THIS KIND OF MONEY AND IT'S THE CAR MY 16 YEAR OLD DAUGHTER DRIVES 22 MILES TO SCHOOL. I HAVE RESURCHED THIS ISSUE AND IT'S ONE THAT YOU ARE AWARE OF AND DON'T SEEM TO CARE ABOUT. AFTER THE GM ISSUES I'M DISAPPOINTED THAT YOU HAVE NOT MADE OWNERS LIKE ME AWARE OF THIS. DOES SOMEONE NEED TO GET KILLED BEFORE YOU FORCE CHRYSLER TO RECALL THESE? *TR
ADD ME TO THE LIST FOR, "WENT IN FOR ROUTINE WORK" AND CAME OUT PAYING $2000.00 BECAUSE MY ENGINE CRADLE WAS RUSTING OUT. NO HELP FROM CHRYSLER, SOMETHING NEEDS TO BE DONE ABOUT IT, NO SALVAGE PART WAS AVAILABLE, AND WHO WOULD WANT TO PUT A USED RUSTY ENGINE CRADLE IN ANYWAY. AN ENGINE CRADLE IS NOT A PART THAT ANYONE SHOULD EVER HAVE TO REPLACE IN THEIR LIFETIME. MY REPAIR WAS ONLY $2000.00 BUT THAT IS BECAUSE I ONLY HAD TO ADD 15% TO THE COST AS I WORK AT A MECHANICAL SHOP. THE PART ALONE WAS STILL OVER $1200.00...SORRY, BUT I THINK IT'S BS !!!!!!!!!!!!! I DO ALOT OF HIGHWAY DRIVING WITH MY GRANDCHILDREN IN THE VEHICLE, WHAT WOULD I OF DONE IF THE ENGINE FELL OUT WHILE I WAS DRIVING ????????? *TR
AS I SAT AT A STOP LIGHT WAITING FOR IT TO TURN GREEN, THE SPEEDOMETER JUMPED UP TO 20 MPH AND THE VEHICLE LUNGED FORWARD. I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME. THE VEHICLES CHECK ENGINE LIGHT CAME ON AND HAD STATED ON SINCE THAN. I HAD THE CODE SCANNED AND IT CAME BACK AS CODES P0700 AND P0740. I SEARCHED FOR THE MEANING OF THOSE CODES AND THEY PRETTY MUCH SAID IT WAS THE TCM (TRANSMISSION CONTROL MODULE) WHICH HAD BEEN RECALLED ON SEVERAL CHRYSLER PACIFICA'S. I CALLED THE LOCAL DEALER AND THEY SAID THAT WAS NOT A RECALL ON MY VIN SPECIFIC VEHICLE. I OF COURSE ASKED HOW IT WAS NOT RECALLED ON MY VEHICLE WHEN EVERYTHING I HAVE READ SAYS IT WAS FOR ALL 2005-2006 PACIFICA'S. THERE HAVE BEEN OTHER REPORTS OF THIS SAME INCIDENT HAPPENING WITH OTHER PACIFICA OWNERS AS WELL. I WOULD LIKE TO HAVE THE TCM ON MY VEHICLE RECALLED AND REPLACED JUST AS THOUSANDS OF OTHERS WERE. IF I HAD BEEN AND CLOSER TO ANY OF THE VEHICLES IN FRONT OF ME THE SEVERAL TIMES THIS HAS HAPPENED THEN I WOULD HAVE REAR ENDED SEVERAL PEOPLE BY NOW AND NONE OF THE ACCIDENTS WOULD HAVE BEEN MY FAULT. THESE INCIDENTS HAPPEN EVERY TIME I AM DRIVING IN TOWN. IT NEVER LUNES FORWARD AS FAR AS I AM AWARE, ON THE FREEWAY. PLEASE HELP ME FIX THIS PROBLEM BEFORE IT DOES CAUSE AN ACCIDENT. *TR
ADD THIS TO THE EVER-GROWING STACK OF COMPLAINTS ABOUT THE ENGINE CRADLE RUSTING OUT ON PACIFICAS WHICH FALL OUTSIDE THE DATES CHRYSLER SPECIFIED IN THEIR SERVICE BULLETIN. CLEARLY THOSE DATES WERE DATES OF ASSEMBLY, NOT OF FRAME MANUFACTURE, BECAUSE MANY PACIFICAS CONTINUED TO HAVE IMPROPERLY RUSTPROOFED FRAMES PUT IN WELL AFTER THE DATES CHRYSLER IDENTIFIED AS PROBLEMATIC. THIS IS AN ISSUE THEY KNEW ABOUT AND TRIED TO HIDE, AND WHEN THEY WERE DISCOVERED THEY TRIED TO DOWNPLAY THE EXTENT OF THE PROBLEM. THAT IS CRIMINAL, AS THIS ISSUE IS POTENTIALLY EXTREMELY DANGEROUS! PLEASE DO SOMETHING TO FORCE THEM TO ADDRESS THIS FAULT BEFORE SOMEONE DIES! TIME IS RUNNING OUT, AS THESE VEHICLES ARE OLD ENOUGH NOW TO WHERE MANY OF THEM ARE GOING TO START BREAKING BECAUSE THEIR OWNERS ARE COMPLETELY IN THE DARK. PROTECTING THE PUBLIC IS YOUR JOB, AND THIS IS A HUGE, AND DANGEROUS ISSUE! HELP US, PLEASE!! *JS
WENT FOR AN OIL CHANGE AND WAS TOLD BY MECHANIC THAT THE SUB FRAME(ENGINE MOUNT CHASSIS) WAS RUSTED AND WOULD BE DANGEROUS TO CONTINUE TO DRIVE THE CAR. SAID THE SUB FRAME NEEDS TO BE REPLACED VERY SOON. AFTER SOME RESEARCH I HAVE COME TO UNDERSTAND THIS IS A COMMON PROBLEM FOR THIS MODEL. ALSO SEEMS CHRYSLER IS NOT OWNING UP TO THE LARGE AMOUNT OF VEHICLES WITH THIS PROBLEM. IT SEEMS THE NHTSA IS ALSO GUILTY OF SOME INACTION IN TRYING TO GET CHRYSLER TO RESOLVE THIS PROBLEM. THIS IS CLEARLY A MANUFACTURING DEFECT AND THIS SHOULD BE TAKEN CARE OF ON A RECALL FOR THESE VEHICLES. *TR
WHILE DRIVING FROM CANADA (MONTREAL) TO LARGO (FLORIDA) THE CHRYSLER PACIFICA 2005 STARTED TO LOOSE POWER AND SPEED (HIGHWAY 75 NEAR BROOKSFIELD, FL). I COULD NOT DRIVE THE CAR ON THE SHOULDER AS A TEMPORARY CEMENT WALL WAS ON THE RIGHT HAND SIDE FOR CONSTRUCTION. A FEW SECOND LATER, AS THE CONSTRUCTION SITE WAS OVER I PULLED MY CAR ON THE SHOULDER AND 3 CARS HAD ALREADY STOPPED (THEY SAW THE FIRE UNDERNEATH MY CAR)AND THE DRIVERS WAVED AT ME TO STOP. I TRIED TO STOP ON THE SHOULDER BUT I DIDN'T HAVE ANY BRAKES ON THE CAR. FORTUNATELY, THE HIGHWAY WAS GOING UP SO THE CAR STOPPED BY ITSELF AND STARTED GOING BACKWARDS. I TURNED THE STEERING WHEEL TO BE ABLE TO STOP IN THE GUARD RAIL AND THEN FIRE WAS COMING OUT FROM THE MOTOR (OUT OF THE FENDERS). THE 3 PERSON MENTIONED TO ME THAT THE FIRE WAS COMING OUT FROM UNDERNEATH THE MOTOR WHILE DRIVING SO THAT WAS THE REASON THEY STOPPED TO INDICATE THE FIRE. MY MOTHER IN LAW (80 YEARS OLD WITH PACE MAKER) AND MYSELF HAD ONLY A FEW SECONDS TO EXIT THE CAR BECAUSE BLACK SMOKE WAS ALREADY IN THE CAR. I LOST EVERYTHING IN THE FIRE (MEDICATION, CLOTHING, PASSPORT, WALLET, ETC...) AS MY MOTHER IN LAW LIVES IN FLORIDA, I AM FILING THIS COMPLAINT FOR HER AND FOR MYSELF ALSO. I AM A HEALTH AND SAFETY COORDINATOR AND I WISH THAT THIS SITUATION NEVER COMES BACK IN THE FUTURE. FORTUNATELY, I AM STILL ALIVE TO EXPLAIN THIS INCIDENT. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE OVER HEATED AND THE TEMPERATURE GAUGE WARNING ILLUMINATED. THE CONTACT MENTIONED THAT WHILE HAVING THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC, THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 73,000.
RUSTED ENGINE CRADLE. KNOWN ISSUE BY MANY PACIFICA OWNERS. ALOT OF OWNERS COMPLAINING VIA INTERNET. AM SURE YOU HAVE RECEIVED HUNDREDS OF COMPLAINTS FOR THIS RUSTED FRAME ISSUE WHERE THE ENGINE CAN FALL OUT WHILE DRIVING AND KILLING PASSENGERS. CHRYSLER IS AWARE OF THE ISSUES AND NEVER NOTIFIED OWNERS OF THIS VEHICLE AND THE AFOREMENTIONED PROBLEMS. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE AN AUTHORIZED MECHANIC WAS PERFORMING A STATE INSPECTION ON THE VEHICLE, IT WAS DISCOVERED THAT THE ENGINE CRADLE AND FRONT SUBFRAME WERE CORRODED WITH HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112,000.
ENGINE CRADLE RUSTING OUT ON PASSENGER SIDE. NO HELP FROM DEALER OR CHRYSLER CUSTOMER CARE. THEY HAVE KNOWN ABOUT THIS PROBLEM FOR SOME TIME. SO MANY OF THESE VEHICLES ARE STILL ON THE ROAD AND PEOPLE DO NOT REALIZE THEY ARE DRIVING A DEATH TRAP. CANT IMAGINE WHAT WOULD HAPPEN AT 70 MPH AND THE ENGINE FALLS OUT. *TR
MY 2005 CHRYSLER PACIFIC HAS A FRAME THAT IS RUSTING OUT THE MOTOR HOLDER . JUST WONDERING IF YOU CAN HELP ME ON HOW TO GET IT TAKE CARE OF BY CHRYSLER ? *TR
UPON TAKING CAR IN FOR ROUTINE NYS INSPECTION WAS INFORMED OF SEVERE ENGINE CRADLE ROT. ESTIMATED REPAIR $4000. CAR HAS LESS THAN 114K MILES AND IS ONLY 9 YEARS OLD. I CANT AFFORD TO REPAIR AND EVEN THOUGH I HAVE OPENED A CASE WITH CHRYSLER THEY ARE NOT WILLING TO HELP ME. CHRYSLER ADMITS ISSUE WHEN THEY OFFERED EXTENSION OF WARRANTY ON 2004 AND 2005 MODELS BUT REFUSES TO ISSUE A RECALL OR FIX THE PROBLEM AT THEIR COST. OWNERS ARE STUCK WITH A COSTLY REPAIR OPTION . CHRYSLER SHOULD BE ADDRESSING THIS SAFETY ISSUE . *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE BRAKE PEDAL STARTED TO VIBRATE AS IT WAS BEING DEPRESSED. THE CONTACT ADDED MORE PRESSURE AND THE ABS WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE MASTER CYLINDER BUT FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO RESPOND AND THEN SURGED FORWARD. A WHISTLING NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.
ENGINE CRADLE/FRAME ASSEMBLY IS SEVERLEY RUSTED. THIS WAS DETECTED BY CONRAD'S LOCATED IN GREEN, OHIO 10/23/14 WHEN SERVICING THE VEHICLE. IT IS VERIFIED BY DUANNE'S AUTOMOTIVE CENTER, NORTH CANTON, OHIO 10/25/14. CHRYSLER NEVER SENT ME A RECALL NOTIFICATION FOR THE RUST CONDITION. IT WAS A RECALL ITEM. IT IS VERY DANGEROUS. IT IS COSTING ME IN EXCESS OF $1200.00 (PARTS AND LABOR TO INSTALL USED CRADLE ASSEMBLY - NEW IS NOT AVAILABLE FOR PURCHASE) TO REPLACE. *TR
WENT TO THE DEALER FOR A ROUTINE OIL CHANGE AND WAS TOLD THAT THE SUBFRAME ON THE VEHICLE IS RUSTED OUT AND WILL NEED TO BE REPLACED. APPARENTLY THIS IS QUITE COMMON WITH THESE VEHICLES. THE DEALER I TOOK MY VEHICLE TO ACTUALLY GAVE ME PICTURES OF THE SUBFRAME AND IT SHOWED CRACKS AND HOLES IN THE SUBFRAME. SOMETHING NEEDS TO BE DONE WITH THIS. I DO NOT MIND PAYING FOR MAINTENANCE, BUT I BELIEVE THIS GOES FAR BEYOND MAINTENANCE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Chrysler Pacifica → · Every Pacifica year → · How the figures are calculated →