TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. AFTER REFUELING THE FUEL TANK THE FUEL PUMP FAILED EACH TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS AND CHECK ENGINE INDICATOR KEPT ILLUMINATING, AND THE FUEL PUMP AND FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. UPDATED 05/10/17*LJ *CN
2005 Chrysler Pacifica complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
I HAVE BEEN DOING A LOT OF RESEARCH ON MY VEHICLES PROBLEMS WITH EXCESSIVE RUST IN THE SUBFRAME. A LOT OF OTHER OWNERS OF THIS PARTICULAR VEHICLE ARE HAVING THE SAME PROBLEMS. I NEED TO BRING THIS UP BECAUSE IT'S GETTING TO THE POINT WHERE I'M NOT FEELING SAFE TO DRIVE IT. NOT SURE IF THE MANUFACTURES DIDN'T FOLLOW THE PROPER STEPS ON COATING THE UNDERCARRIAGE OF A VEHICLE. I UNDERSTAND MY VEHICLE IS ALMOST 12 YEARS OLD, I EXPECT SOME RUST TO BE THERE BUT WHEN YOU SEE HOLES BIG ENOUGH TO STICK YOUR HAND INSIDE, IT'S A PROBLEM!! I REALLY TAKE GOOD CARE OF MY VEHICLE AND IT'S HAS A LOT MORE TO GIVE, BUT THIS IS UNACCEPTABLE AND UNSAFE. I HAVE SEEN OTHER VEHICLES AROUND THE SAME AGE AND DO NOT HAVE SUCH EXTENSE ROT. I THINK THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR THIS.
OFFICIAL CHRYSLER SERVICE REPAIR SHOP HAS BEEN DOING MY OIL CHANGES EVERY 3 MONTHS - 4 TIMES A YEAR SINCE 2005 WHEN I PURCHASED THE CAR. NOT ONCE HAS THEIR MECHANIC MENTIONED THE RUST OF THE CROSS MEMBER. I ONLY FOUND OUT AND TOOK PICTURES THIS WEEK WHEN I HAD A LOCAL SHOP CHANGE MY BREAKS AND DO TRANSMISSION SERVICE AND THEY SHOWED ME THE RUST, COULD NOT BELIEVE THAT NO ONE EVER MENTIONED THIS AS IT WAS EXTREME WITH CRACKS AND HOLES AND THAT CHRYSLER IS AWARE OF THIS ISSUE REGARDING RUST ON CROSS MEMBER DUE TO THEM NOT PROPERLY COATING THE ENGINE CRADLE. CHRYSLER HAS HAD CERTAIN VIN #'S RECALLED, BUT CLAIM NOT MINE THOUGH BUILD IN 2004, I AM IN A SNOW BELT STATE ( NY). THEY DON'T WANT TO TAKE RESPONSIBILITY. I AM AFRAID TO DRIVE CAR, DANGEROUS AND ENGINE CAN FALL OUT - COULD COST $4000-5000 TO REPAIR FRONT AND BACK - AND UNFORTUNATELY I DON'T HAVE FINANCES TO PURCHASE A NEW CAR. I JUST WANT MY CAR COVERED UNDER THEIR WARRANTEE. THIS PROBLEM DID NOT HAPPEN OVER NIGHT. I ONLY HAVE 127,000 MILES AND RARELY DRIVE IN THE SNOW AS IT IS AWFUL IN THE SNOW.
ON FEBRUARY 20TH, 2017 I TOOK MY CAR IN FOR AN OIL CHANGE AND THE TECH PULLED ME IN THE SHOP TO SHOW ME THAT MY SUBFRAME IS RUSTED.
MY CROSS-MEMBER HAS A FOOT LONG CRACK IN IT ON THE PASSENGER SIDE.THE RUSTING OF THE CROSS MEMBER WAS FIRST SPOTTED ON AUGUST 5. 2015.
THE ENGINE CRADLE IS VERY RUSTED
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD NOISE AND THE FRONT END OF THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE HE TOOK PHOTOS OF THE UNDERCARRIAGE OF THE VEHICLE. THE PHOTOS WERE SHOWN TO A DEALER WHERE IT WAS DETERMINED THAT THE ENGINE CRADLE WAS RUSTED AND COULD FALL OUT OF THE VEHICLE. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 124,000.
MECHANIC LIFTED MY 2005 PACIFICA (150,000+ MILES), TO CHANGE WHAT WE THOUGHT WAS A BAD CRANK SHAFT SENSOR. WHILE ON LIFT, NOTICED THE ENGINE CRADLE WAS OVER 75% CRACKED AND RUSTED. HE ADVISED THIS IS A VERY SEVERE DRIVING HAZARD FOR ME AND MY 3 CHILDREN TO DRIVE AND DUE TO THE CRACKING, THE ENGINE COULD FALL AT ANY TIME. HE WOULD NOT REPAIR AND STAYED IF I WERE TO FIND A MECHANIC WILLING TO REPAIR THIS, IS BE LOOKING AT LEAST $3000. VERY UPSET AND WORRIED THAT THIS BEING MY MEANS OF TRANSPORTATION, WILL IT BE SAFE IF REPAIRED ? *TR
SINCE I PURCHASED THIS IN 2008, I HAVE REPLACED THE AXLE, 2 WHEEL BEARINGS A FEW MONTHS AGO, A FEW YEARS AGO 1 ABS SENSOR WAS REPLACED VIA WARRANTY BUT THEY WOULDN'T REPLACE THE OTHER - WHICH WENT OUT 2 MONTHS LATER. THEY KNEW IT WAS GOING TO. I REPLACED THE TRANSMISSION 2 YEARS, THE FUEL PUMP & CATALYTIC CONVERTER LAST YEAR, JUST REPLACED THE OIL PAN GASKET 2 MONTHS AGO, THE RADIATOR 2 WEEKS AGO DUE TO COOLANT LEAD, AND NOW THE WATER PUMP IS LEAKING COOLANT. THIS IS JUST WHAT I CAN THINK OF OFF THE TOP OF MY HEAD. IT HAS BEEN ONE PROBLEM AFTER THE OTHER WITH THIS VEHICLE AND I HAVE SPENT A FORTUNE ON IT. I CAN'T AFFORD TO REPLACE IT & MY VIN DOESN'T SHOW UP ON THE RECALLS. *TR
BROUGHT VEHICLE IN TO HAVE THE STARTER REPLACED AND WHEN THEY PUT IT UP ON HOIST THEY CALLED ME BACK TO SHOW ME THAT'S THE ENGINE CRADLE WAS ALMOST COMPLETELY RUSTED OUT AND THAT IT WAS UNSAFE TO DRIVE. THIS WILL COST A LOT TO REPAIR. VERY UPSET ABOUT THIS
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE OIL SERVICE, THE TECHNICIAN NOTICED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
DEALER IS SAYING THE ENGINE CRADLE IS RUSTING OUT AND THAT IT NEEDS TO BE REPLACED. THERE IS ALMOST NO RUST ON THE VEHICLE YET THIS IMPORTANT PART OF THE FRAME IS RUSTING OUT?
RUSTED ENGINE CRADLE
OUR 2005 CHRYSLER PACIFICA (156,595 MILES) PASSED OUR ANNUAL STATE INSPECTION, BUT WE NEEDED TO TRAVEL 1000 MILES, SO WE ASKED OUR MECHANIC TO GIVE IT A MORE THOROUGH LOOK JUST TO MAKE SURE IT COULD HANDLE A LONG DISTANCE TRIP. THE UNDERSIDE OF THE ENGINE CRADLE LOOKED FINE, BUT HE HAPPENED TO FEEL IT MOVE, SO HE USED A CAMERA TO INSPECT THE HIDDEN UPPER SIDE. GOOD THING HE DID! THE ENGINE CRADLE WAS PRACTICALLY RUSTED THROUGH, AND THE ENGINE COULD HAVE DROPPED OUT IF WE HIT A SIGNIFICANT BUMP. I WAS SHOCKED TO DISCOVER THAT THIS IS A PROBLEM THAT CHRYSLER KNOWS ABOUT, BUT ONLY RECALLED A HAND-FULL OF CARS. THIS IS A DISGRACE. MY FAMILY COULD HAVE DIED, AND MANY OTHERS ARE AT RISK FOR A KNOWN PROBLEM THAT IS NOT EASILY SPOTTED ON A ROUTINE INSPECTION. NOT TO MENTION, WE HAD TO PAY NEARLY $3000 FOR REPAIRS. WE COULD NOT TRADE IN THE RUST HEAP FOR A BETTER CAR SINCE THE PACIFICA HAS NO RESALE VALUE, ALSO THANKS TO THIS "CRADLE ROT" PROBLEM. FOR SHAME CHRYSLER!
I WENT FOR AN OIL CHANGE AND WAS TOLD THAT THE ENGINE CAGE IS SEVERELY ROTTING AWAY AND DRIVING MY CAR IS A ROAD HAZARD. I ONLY HAVE 138,000 MILES ON MY CAR AND WOULD LIKE TO DRIVE IT UNTIL IT DIES...BUT RIGHT NOW I WAS TOLD THE REPLACEMENT PART IS NO LONGER MADE AND I WOULD HAVE TO FIND A SALVAGE CAR TO FIND A REPLACEMENT PART. THE QUADRANT REMAINS THAT I BOUGHT A USED CAR FROM A CHRYSLER DEALER THAT SHOULD HAVE KNOWN ABOUT THE RECALL ON THIS PART DUE TO IT NOT BEING MANUFACTURED CORRECTLY FOR CORROSION RESISTANCE. APPARENTLY I AM NOT THE ONLY ONE WITH THIS PROBLEM. IF I WERE TO SELL IT I WOULD BE PASSING A DANGEROUS CAR ON TO SOMEONE ELSE...I STILL OWE ON THIS CAR AND IT IS WORTH LESS THAN WHAT I OWE LET ALONE DANGEROUS TO DRIVE TO WORK 75 MILES A DAY. CHRYSLER NEEDS TO MAKE AMENDS OR REPARATIONS FOR THE LACK OF ACTION REGARDING THE SAFETY ISSUE HERE...AND THIS IS A BIG SAFETY ISSUE. *TR
THE FRONT CRADLE IS SO BADLY RUSTED IT BROKE IN THREE DIFFERENT PLACES.. I WAS DRIVING HOME WHEN I MADE A LEFT TURN AND NOTICED THE STEERING WAS REAL TIGHT AND DID NOT RELEASE BACK.. I TRAVELED FURTHER DOWN THE ROAD AND NOTICED IT WAS SWAYING AND HARD TO KEEP STRAIGHT.. WHEN I MADE IT HOME I USED A FLASHLIGHT BECAUSE IT WAS DARK OUT AND SEEN WHERE IT HAD SNAPPED. THREE DIFFERENT SPOTS.. I'M MAD BECAUSE THIS WAS KNOWN ISSUE AND I WAS NOT NOTIFIED BY THE DEALERSHIP OR CHRYSLER THAT THERE WAS A DEFECT PRONE TO THAT MAKE AND MODEL. NO AVERAGE PERSON CHECKS THE UNDERCARRIAGE OF A CAR WHEN THE BODY LOOKS SO GOOD. *TR
ENGINE CRADLE OR K-FRAME RUSTED TO THE POINT OF THE VEHICLE NOT BEING SAFE TO DRIVE. HAD TO BE REPLACED IN ORDER TO CONTINUE TO USE THE VEHICLE
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS COMPLETELY RUSTED. THE DEALER DIAGNOSED THAT THE ENGINE CRADLE NEEDED TO BE REPLACED DUE TO THE RUST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,725. UPDATED 01/24/2017*CT *CN
RUSTED FRAME. SO BAD ENGINE MAY FALL OUT. UNABLE TO DRIVE.
WHEN I TOOK OUR 2005 PACIFICA IN FOR ITS ANNUAL VA STATE INSPECTION ON NOVEMBER 1, 2016 IT DID NOT PASS. THE PRIMARY CAUSE FOR FAILURE WAS THE DISCOVERY OF SUBSTANTIAL RUSTING OF THE "SUB K FRAME." IT WAS RUSTED THROUGH ON THE RIGHT-HAND SIDE OF THE FRAME. I WAS ADVISED THAT IT WAS TOO DANGEROUS TO DRIVE THE CAR AS THE ENGINE COULD FALL AND DROP OUT OF ITS CRADLE! THE RUSTING WAS NOT VISIBLE 6 MONTHS AGO WHEN THE CAR WAS LAST HOISTED IN THE AIR FOR AN OIL CHANGE, SO I CAN ONLY ASSUME THAT IT RUSTED FROM THE INSIDE OUT. THE MECHANICS STATED THEY HAD NEVER SEEN SUCH RUSTING, AND THEY WERE SURPRISED TO SEE IT ON A CAR THAT WAS OTHERWISE WELL MAINTAINED AND IN SUCH GOOD CONDITION FOR A CAR WITH ALMOST 175,000 MILES. I LIVE IN THE NORTHERN NECK AREA OF VA WHICH IS NOT AN AREA OF SIGNIFICANT SNOWFALL OR AN AREA WHERE THERE IS A HEAVY APPLICATION OF SALT ON THE ROADS DURING THE WINTER. I HAVE 2 OTHER CARS - A 2003 DODGE RAM 1500 4X4 CREW CAB AND A 2002 TOYOTA CAMRY, NEITHER OF WHICH DEMONSTRATE ANY SIGNS OF RUSTING OF THE FRAME.
SEVERE SUBFRAME ROT, ENGINE COULD POSSIBLY FALL OUT.
WE HAVE A 2005 CHRYSLER PACIFICA TOURING EDITION WITH 69005 MILES. BEAUTIFUL AUTOMOBILE, WE STORE IT IN THE WINTER, NO RUST ANYWHERE ON THE BODY. WE BROUGHT IT IN TO THE DEALER FOR AN OIL CHANGE AND NYS INSPECTION. THE DEALER INFORMED US THAT THE FRONT AND REAR CRADLE OF THE FRAME HAD RUSTED AND DETERIORATED SO BADLY THAT THE VEHICLE WOULD NOT PASS NYS INSPECTION AND WAS UNSAFE TO DRIVE. THE COST TO REPAIR WAS $4626.00. I FOUND A SERVICE BULLETIN THAT STATED THAT CHRYSLER WAS EXTENDING THE WARRANTY ON THE PACIFICA TO VEHICLES IN THE CANADIAN MARKET AND SALT BELT STATES TO 150,000 MILES BUT FOR REASONS THAT THEY WOULD NOT EXPLAIN, MY VEHICLE WAS COVERED EVEN THOUGH I LIVE IN UPSTATE NY, AN OBVIOUS SALT BELT STATE. THIS IS CLEARLY A LATENT DEFECT IN THIS MODEL RENDERING THE VEHICLE UNSAFE AND SHOULD BE RECALLED AND REPAIRED BY CHRYSLER.
SUB FRAME. HOLDING IN THE ENGINE AND TRANSMISSION RUSTING OUT. NOT COATED PROPERLY WHEN BUILT. DISCOVERED WHILE DOING OIL CHANGE.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE UNDERGOING ROUTINE MAINTENANCE, THE CERTIFIED MECHANIC DIAGNOSED THAT THE ENGINE CRADLE WAS FRACTURED AND HAD SEVERE RUST. THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 01/05/16*LJ UPDATED 02/14/17.*JB
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE OPERATING THE VEHICLE, THE TRANSMISSION EXPERIENCED VERY HARD SHIFTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHO DISCOVERED THAT THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
I TOOK MY VEHICLE IN FOR NEW TIRES AND AN ALIGNMENT AND WAS TOLD BY THE MECHANIC THAT I HAVE RUST ROT IN THE SUBFRAME. WHICH NOW I KNOW IS CALLED CRADLE ROT. I CONTACTED CHRYSLER AND THEY SAID THERE WAS NOTHING THEY WOULD DO.
AT THE SERVICE DEALER TODAY I WAS TOLD THAT MY ENGINE CARRIAGE FRAME IS SO RUSTED THAT IT IS NOT SAFE TO DRIVE. THE SIDES ARE ALSO SEVERELY RUSTED. I BOUGHT THIS CAR NEW AND HAVE SERVICED IT EVERY 3000 MILES. I GO THROUGH THE CAR WASH IN THE WINTER ALOT. I LEARNED THAT CHRYSLER WAS AWARE OF THIS PROBLEM EARLY ON. WHY WAS I NOT NOTIFIED OF THIS, SO MY CAR COULD HAVE BEEN UNDER COATED ( WHICH SHOULD HAVE BEEN DONE AS SOON AS THE PROBLEM WAS NOTICED) AND I COULD STILL BE DRIVING IT. I AM 71 AND ON SS, AND PLANNED ON THIS BEING MY LAST CAR. NOW, IT CAN'T BE FIXED AND I COULDN'T WITH A CLEAR CONSCIENCE TRADE OR SELL IT. WOULDN'T WANT A FAMILY WITH KIDS IN THE CAR, GOING DOWN THE ROAD AND HAVE THE ENGINE FALL OUT. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. MY CAR LOOKS LIKE BRAND NEW INSIDE AND OUT. I METICULOUSLY TOOK CARE OF IT. AT 153,000 MILES, I THINK IT IS JUST GETTING BROKE IN, ONLY TO FIND THAT UNDERSIDE IS BROKE, RUSTED, DONE! PLEASE DO SOMETHING. THANK YOU. *TR
DURING ROUTINE MAINTENANCE, MY NEW MECHANIC SHOWED ME CORROSION ON MY ENGINE CRADLE AND DECLARED IT UNFIT FOR TRAVEL. HE SHARED THAT WHILE CHRYSLER IS AWARE OF THIS ISSUE, THEY ARE NOT SUPPORTING THE REPAIRS, OF WHICH, WILL COST ME $4500, OUT OF POCKET. WITHOUT SAID SUPPORT, I WILL UNFORTUNATELY NEED TO WALK AWAY FROM THIS CAR. IT SHOULD ALSO BE NOTED, MY PREVIOUS MECHANIC WAS A CHRYSLER DEALERSHIP AND THIS WAS NEVER BROUGHT TO MY ATTENTION AS A CONCERN, INCLUDING WHEN I REPORTED KNOCKING COMING FROM THE FRONT END OF MY VEHICLE AND WAS SEEKING A SOLUTION.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND SHUTTERED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE CODES INDICATED THAT THERE WERE ISSUES WITH THE TORQUE CONVERTER AND THE FUEL PUMP DELIVERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
AT 90,562 MILES FELT VIBRATION UNDER UPHILL LOAD. DEALER EVALUATED AND SERVICED TRANS W/FILTERS AND FLUID WITH NO RESULT. (SEE SCAN 0008) WENT ON TO INSTALL NEW TORQUE CONVERTER WITH NO RESULT. (SEE SCAN 0009) TOOK CAR IN FOR TUNE-UP, AND MECHANIC SAW THAT ENGINE CRADLE WAS RUSTED THROUGH ON 1 SIDE ABOUT 18". TOOK CAR TO DEALER FOR DAMAGE DOCUMENTATION AND ESTIMATE OF REPAIR (SEE SCAN 0010) CLASSIFIED BY DEALER AS MAJOR DEFECT THAT WILL SOON MAKE THE CAR ROAD UNWORTHY. MY INTENTION WAS TO KEEP THE CAR FOR AT LEAST ANOTHER 80K MILES.
ENGINE CRADLE IS RUSTED ALMOST ALL THE WAY THROUGH AND ENGINE CAN FALL OUT.
I TOOK MY CAR INTO TO HAVE A SUSPENSION CHECK O REPLACED THE STRURSS WHEN MY MECHANIC CALLED ME AND TOLD MY THAT THE FRAME OR ENGINE CRADLE WAS RUSTED OUT. HE TOOK SOME PICTURES AND THERE ARE HOLES IN THE CRADLE. HE ADVISED ME NOT TO PUT ANYMORE MONEY INTO THIS CAR.
MY ENGINE IS ABOUT TO FALL THROUGH THE SUV BECAUSE OF RUST AND AFTER READING UP ON THIS...THIS ISN'T THE FIRST CASE OF THIS HAPPENING AND I DON'T UNDERSTAND WHY THIS HASN'T BEEN RECALLED!!!
JUST GOT NEW TIRES NO MENTION, THEY USED FLOOR JACKS. GETTING NEW FRONT STRUTS AND REAR WHEEL SPINDLES (GETTING READY FOR WINTER) AND MY MECHANIC SHOWED ME THE CRADLE ROT AND SAID HE WOULDN'T TOUCH IT AND EXPLAINED THE SAFETY ISSUES RELATED. COST POTENTIALLY ASSOCIATED WITH REPAIR. COST TO REPAIR IS MORE THAN THE VEHICLE IS WORTH.
FRONT SUSPENSION/ENGINE CRADLE RUSTED OUT
FRONT SUBFRAME ,ENGINE CRADLE IS RUSTED SO SEVERELY THAT MY MECHANIC SAID THAT IT IS NO LONGER SAFE TO DRIVE, MUST BE REPLACED AT A COST OF APPROX $2000.00 CAR WAS PURCHASED BY ME NEW IN 2005 AND GARAGE KEPT ONLY 107,000 MILES
I WAS DRIVING FROM WORK WAS STOPPED AT A LIGHT AND THE CAR STOPPED. I HAD PEOPLE PUSH THE CAR TO THE CURB. I WAITED FOR HELP AND THE CAR STARTED AFTER ABOUT A HALF HOUR. I WAS DRIVING THE CAR ABOUT THREE MONTHS LATER WITH MY 11 YERA OLD IN THE CAR AND THE CAR STARTED TO SLOW DOWN. I WAS ABLE TO TURN INTO A PARKING LOT AND THE CAR STOPPED. THE CAR WOULD NOT START, EVEN THOUGH DASHBOARD LIGHTS CAME ON. I HAD THE CAR TOWED TO MY HOME.
HAD MY 2005 PACIFICA IN THE SHOP TO REPLACE THE MUFFLER WHEN THEY GOT IT UP ON THE RACK THEY FOUND THE ENGINE CRADLE ON THE PASSENGER SIDE OF THE CAR WAS SO ROTTED THEY ADVISED ME NOT TO DRIVE IT. CALLED THE DEALERSHIP AND THEY ESTIMATED THE COST FOR REPAIR AT $3700. CHRYSLER WAS NOTIFIED OF THE PROBLEM AND ADVISED ME THAT THEY WOULD NOT HELP FINANCIALLY WITH ANY REPAIR COSTS. WHAT WILL IT TAKE TO ISSUE A RECALL? PEOPLE DYING? DO YOUR JOB NHTSA. RECALL THESE CARS BEFORE SOMEONE GETS SERIOUSLY HURT!
THE CAR UNDER IT IS KNOCKING AND HITTING AGAINST THE CAR ITSELF WHEN YOU GO OVER A BUMP IN THE ROAD, THE BREAKS SLIP UNLESS THE ABS LIGHT IS ON AND THE POWER STEERING COMPARTMENT IS CONSTANTLY EMPTY WHICH CAUSES THE STEERING TO WHINE UNTIL YOU FILL IT BACK UP.
ENGINE CRADLE IS BADLY RUSTED THROUGH AND NEEDS REPLACEMENT AT A COST OF $2,600 ESTIMATE FROM MECHANIC.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR SERVICE AND THE TECHNICIAN DISCOVERED THAT THE PASSENGER SIDE ENGINE CRADLE WAS ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 10/26/16*LJ THE CONSUMER STATED THE MANUFACTURER ACKNOWLEDGES THE MAKE, MODEL, AND YEAR HAD ROTTING ISSUES, BUT REFUSED TO REPAIR THE VEHICLE. UPDATED 08/22/2017*JS
MY VEHICLE HAS LESS THAN AVERAGE MILES ON IT AND THE ENGINE CRADLE HAS ROTTED SO BADLY THAT OUR MECHANIC SAID IT IS NOT SAFE TO DRIVE , THE MANUFACTURER DID NOT COAT THIS PART PROPERLY WHICH CAUSED THIS PROBLEM
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE DROPPED TO EMPTY WHEN THERE WAS STILL FUEL IN THE CYLINDER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TE FAILURE MILEAGE WAS APPROXIMATELY 147,454.
DEALERSHIP INFORMWD ME AFTER MY 100,000 MILE WARRANTY WAS UP AND PAYING THEM 2000 DOLLARS TO REPAIR OTHER THINGS THAT THE ENGINE CRADEL WAS RUSTED AND WAS DANGEROUS. THEY LET ME DRIVE OFF THE LOT AND I HAVE BEEN BACK FOR OTHER REPAIRS AND THE RUST IS GETTING WORSE. CHRYSLER TOLD ME THERE WAS ONLY A FEW MONTH PERIOD THAT THEY WOULD WARRANTY THIS PROBLEM. WHAT CAN I DO SINCE I CANNOT AFFORD TO FIX THIS PROBLEM?
WE HAD BEEN ON A ROAD TRIP AND WERE DRIVING HOME. WE WERE MAKING A STOP TO GET GAS AND SAW SMOKE COMING OUT FROM THE ENGINE AREA. WE SMELT SOMETHING BURNING AND FOUND THAT THE FIREWALL INSULATION HAD FALLEN DOWN ON THE CATALYTIC CONVERTER AND BEGAN TO BURN. WE WERE ABLE TO GET THE INSULATION PULL OUT AND AWAY FROM THE CONVERTER BEFORE IT CAUSED MAJOR DAMAGE TO THE VEHICLE. IF WE HAD NOT STOPPED THERE WOULD HAVE BEEN A FIRE AND DESTROYED THE VEHICLE. WE CONTACTED THE CHRYSLER DEALERSHIP AND THEY SAID THERE WAS NO RECALL AND THE PART WAS OBSOLETE AND THEY COULD NOT DO ANYTHING FOR US AND ALSO STATED THAT THE CAR WAS FINE AND COULD STILL BE DRIVEN. THE INSULATION IS THERE FOR A REASON AND THIS WAS AN UNACCEPTABLE RESPONSE FROM CHRYSLER. WE HAVE STILL BEEN TRYING TO GET RESOLUTION FROM CHRYSLER AND ALSO CALLED THEIR CARE CENTER AND WAS GIVEN THE SAME RESPONSE THAT THERE WAS NOTHING THEY COULD DO. AND PROVIDED A PHONE NUMBER FOR A DEALERSHIP THAT DEALS WITH MOPAR PARTS. AGAIN WAS TOLD THAT THE PART WAS OBSOLETE AND NOT AVAILABLE.
CRADLE ROT ON THE UNDER CARRIAGE
DURING A MECHANICAL EVALUATION FOR A CLUNKING NOISE AND POSSIBLE WHEEL BEARING PROBLEM IN THE FRONT END, THE VEHICLE WAS RAISED ON A LIFT FOR INSPECTION. THE ENGINE SUB-FRAME WAS FOUND TO BE BADLY RUSTED WITH HOLES COMPLETELY THROUGH THE METAL. THE CLUNKING NOISE WAS SUSPECTED TO BE THE ROTTING SUB-FRAME FLEXING WHILE STEERING AND ACCELERATION/DECELERATION. THE MECHANIC DECLINED TO MAKE ANY REPAIRS AND I WAS ADVISED TO PARK THE VEHICLE UNTIL THE SUB-FRAME COULD BE REPLACED. I WAS ALSO ADVISED TO CALL CHRYSLER SINCE A RECALL WAS ISSUED ON A PORTION OF THESE VEHICLES. MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT HAD BEEN MANUFACTURED AT ABOUT THE SAME TIME, WAS PURCHASED IN WESTERN PA AND OPERATED IN THE "SALT BELT". WE'VE ENJOYED OWNING THIS CAR AND MY WIFE WANTED TO RETIRE THE CAR TO OUR HOME IN FLORIDA. SHE HAD JUST DRIVEN THE CAR FROM INDIANA TO FLORIDA ON THE INTERSTATE TWO MONTHS PRIOR TO DISCOVERING THIS SUB-FRAME PROBLEM...THE THOUGHT OF THAT MAKES ME CRINGE. THROUGH NO NEGLIGENCE ON MY PART, I NOW HAVE A VEHICLE THAT IS UNSAFE TO OPERATE AND THE COST OF REPAIR WILL LIKELY EXCEED THE VALUE OF THE VEHICLE..
WE FOUND THAT OUR CAR HAD A LEAK, WHICH TURNED OUT TO BE A HOLE IN THE WATER PUMP. THE SERVICE TECHNICIAN ALSO TOLD US THAT THE SUBFRAME IS ROTTING OUT AND WE SHOULD SERIOUSLY CONSIDER LOOKING FOR A NEW VEHICLE AS THIS COULD BECOME A VERY DANGEROUS PROBLEM OUT ON THE ROAD.
TAKATA RECALL I RECENTLY TOOK A LOAN OUT AND PURCHASED A 2005 CHRYSLER PACIFICA FROM A DEALER NEARBY. WHEN MY MECHANIC LOOKED AT IT HE COULD NOT UNDERSTAND HOW THE DEALERSHIP PASSED THE SAFETY INSPECTION A MONTH AGO. HE SAID THE RUST WAS SPREAD ALL ACROSS FRONT ENGINE CRADLE OR THE VEHICLE. HE DID NOT THINK I SHOULD BE DRIVING THE VEHICLE BECAUSE THE ENGINE COULD DROP OUT DUE TO THE RUST. LOOKING UP ANY SAFETY RECALLS AND NOTICED THERE WERE NONE. ONLY A SERVICE BULLETIN THAT STATES CHRYSLER WILL ONLY FIX THE PROBLEM IF YOU ARE LOCATED WITHIN THE SALT STATES AND THE VEHICLE IS WITHIN THE 10 YEAR OR 150,000 MILES. I AM 6 MONTHS PAST THE 10 YEAR WITH ONLY 105,000 AND LOCATED IN A SALT STATE. I PURCHASED MY VEHICLE JUST OVER 30 DAYS AGO SO THE DEALERSHIP WILL NOT DO ANYTHING. CHRYSLER SHOULD REALLY MAKE GOOD ON FIXING THIS MAJOR SAFETY HAZARD IF THEY WANT BUYERS TO TRUST THEIR PRODUCT. I AM NOW PAYING A LOAN ON A CAR THAT IS UNSAFE TO DRIVE. THIS IS A SAFETY ISSUE!!!
ENGINE AND UNDERCARRIAGE ROT ,82000. CAR ENGINE WORKS ,BUT IS UNSAFE TO DRIVE
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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