2005 Chrysler Crossfire Convertible complaints

THE REAR WINDOW SEPARATED FROM THE CONVERTIBLE TOP. THIS HAPPENED 2 MONTHS AFTER I CAME OUT OF A 7YR WARRANTY THAT I PAID A LOT FOR. I CALLED CHRYSLER. THEY SAID THEY ARE ONLY FIXING TOPS THAT WERE ORIGINALLY SENT TO SOUTHERN STATES. SO NO LUCK FOR ME--IT DOES GET HOT IN PHILA. THE DEALER WON'T DO ANYTHING. THE CHRYSLER CROSSFIRE FORUM IS FULL OF COMPLAINTS ABOUT THIS DEFECT. THIS IS VERY DISCOURAGING THAT AN AMERICAN CAR MAKER WON'T STAND BEHIND THEIR PRODUCT. *TR

REAR WINDOW SEPARATING FOR CONVERTIBLE TOP/ FELL OUT WHILE DRIVING. *TR

REAR WINDOW SEPARATED FROM SOFT TOP. *TR

THIS VEHICLE HAS A DESIGN FLAW. THE REAR GLASS ON THE CONVERTIBLE TOP COMES UNGLUED FROM THE CANVAS CREAATING A VERY DANGEROUS CONDITION WHEREBY THE GLASS CAN ACT LIKE A PROJECTILE TRAVELING EITHER FORWARD, INJURING OR KILLING THE PASSENGERS, OR BACKWARDS, WREAKING HAVOC ON VEHICLES BEHIND. CHRYSLER IS AWARE OF THIS CONDITION YET MOST OF THE EMPLOYEES I HAVE COME IN CONTACT WITH CLAIM TO HAVE NEVER HEARD ABOUT IT. THERE ARE HUNDREDS OR MORE VEHICLES INVOLVED. CHRYSLER HAS ADOPTED A POLICY OF RANDOMLY CHOOSING TO REPAIR SOME VEHICLES WHILE NOT REPAIRING OTHERS. THEY HAVE REJECTED MY CLAIM TWICE, WHILE OTHER OWNERS I HAVE SPOKEN WITH WITH THE SAME PROBLEM ARE AWAITING REPAIRS AS SOON AS NEXT WEEK. THEY HAVE CLAIMED THAT THEY ARE ONLY FIXING CARS IN CERTAIN STATES. CALIFORNIA IS NOT ONE OF THEM, ALTHOUGH I WOULD THINK THAT THEY SOLD MANY CROSSFIRE ROADSTERS HERE. I THINK IT IS RECKLESS AND DANGEROUS FOR CHRYSLER TO MAINTAIN THIS DANGEROUS CONDITION. *TR

2005 CHRYSLER CROSSFIRE CONVERTIBLE TOP HAS DEFECTIVE REAR WINDOW ADHESION CAUSING THE WINDOW TO BECOME SEPARATED FROM THE TOP. THIS IS A COMMON PROBLEM THAT CHRYSLER TELLS ME DOES NOT PERTAIN TO MY VIN NUMBER BUT DOES PERTAIN TO OTHER 2005 OWNERS. I CANNOT GET A REASON WHY AS THIS SHOULD BE A RECALL ITEM OR SERIOUS SAFETY ISSUE. PLEASE LET ME KNOW HOW TO PROCEED. THANK YOU *TR

THE REAR WINDOW IS SEPARATING FOR THE CONVERTIBLE TOP..READING ON LINE IT SEEMS TO BE A VERY COMMON PROBLEM WITH THIS YEAR VEHICLE. I CALLED CHRYSLER LIKE MANY OTHER PEOPLE AND THEY ARE NOT WILL TO DO ANYTHING TO CORRECT THE PROBLEM..AGAIN MANY, MANY PEOPLE ARE HAVE THE EXACT ISSUE WITH THE CAR AND CHRYSLER IS NO HELP. *TR

IGNITION WOULD SOMETIMES STICK & NOT ACT LIKE IT SHOULD. FOR FEAR THAT I COLD GET STRANDED & AFTER TALKING TO DEALER (BALES MOTORS - JEFFERSONVILLE IN) , THEY REPLACED MY KEY SWITCH , BY HONORING MY BUMPER TO BUMPER WARRANTY THAT I HAD PURCHASED WHEN I BOUGHT THE CAR......[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR WINDOW BECAME DETACHED. AS A RESULT, THE TRUNK WOULD BECOME FILLED WITH WATER WHENEVER IT WOULD RAIN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE COMPONENT WAS NOT UNDER WARRANTY, BUT WANTED THE VEHICLE INSPECTED TO SEE WHAT CAUSED THE FAILURE. THE CONTACT REFERENCED NHTSA ITEM NUMBER: 10042531 (VISIBILITY) THAT WAS SUPPOSED TO COVER AND CORRECT THE PROBLEM FOR 10 YEARS AND 100,000 MILES, BUT THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT COVERED BECAUSE IT WAS NOT REGISTERED IN A SOUTHERN STATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 51,000.

WHILE DRIVING AT 15MPH, I HEARD A RATTLE AND NOTICED THAT THE REAR WINDOW HAD DETACHED ON THREE SIDES. THIS IS A KNOWN SAFETY ISSUE TO CHRYSLER AND HAS BEEN ADDRESSED BY A TSB. HOWEVER, THIS TSB IS LIMITED TO ONLY CERTAIN STATES. WHEN I PURCHASED MY, I WAS NOT INFORMED OF ITS ORIGIN. MY CAR WAS ORIGINALLY SOLD IN A STATE NOT COVERED BY THE EXTENDED WARRANTY INCLUDED IN THE TSB DATED 9/8/11. HOWEVER, I BOUGHT AND HAVE DRIVEN THE CAR IN A STATE WHICH IS INCLUDED IN THE EXTENDED WARRANTY. I HAVE OWNED THE CAR FOR SIX YEARS AND IT WAS ONE YEAR OLD WHEN PURCHASED. ALL OF THE CROSSFIRES MADE IN THIS YEAR WERE MADE IN GERMANY. CHRYSLER HAS DECLINED TO HONOR THE X31 EXTENDED WARRANTY INCLUDED IN THE 2011 TSB IN MY CASE. I DO NOT UNDERSTAND HOW CHRYSLER CAN REFUSE TO CORRECT A KNOWN SAFETY ISSUE. I FEEL CHRYSLER SHOULD BE ORDERED TO RECALL ALL 2005 CROSSFIRE ROADSTERS. I AM ASKING THE NHTSA TO ORDER SUCH A RECALL. *TR

REAR GLASS WINDOW IS PEELING AWAY FROM CONVERTIBLE TOP. *TR

REAR WINDOW SEPARATED FROM TOP. LEAKS WATER IN RAIN AND IS A SAFETY ISSUE AT ANY SPEED. DEALER HAD ME CALL CHRYSLER FOR DETAILS ON WARRANTY CODE X31. TSB SB-23035-11REV A CHRYSLER INDICATED EVEN THOUGH THIS VEHICLE'S PROBLEM IS CONSISTANT WITH ALL OTHER COMPLAINTS BEING ADDRESSED BY WARRANTY X31 AND THE VEHICLE IS CURRENTLY BEING UTILIZED IN THE STATE OF TENNESEE WHERE THE "RECALL" IS ACTIVE THE PROBLEM IS THAT THE VEHICLE WAS NOT ORIGINALLY PURCHASED IN ONE OF THE COVERED STATES AND THEREFOE IS NOT COVERED. THIS POLICY IS NOT FAIR AND CONSISITANT. ALL 2005 CROSSFIRES WERE BUILT IN GERMANY, THEREFORE ORIGINATION POINT OR US STATE OF INITIAL SALE SHOULD NOT BE THE INDICATING FACTOR. IF THE FAILURE OCCURS DURING THE X31 WARRANTY EXTENSION PERIOD THEN THE REPAIR SHOULD BE COVERED. THIS IS A $3000.00 PROBLEM. *TR

THE COMMON PROBLEM OF THE IGNITION LOCKING AND KEY UNABLE TO TURN. THERE ARE COMPLAINTS ALL OVER THE INTERNET AND OTHERWISE BY CROSSFIRE LOVING OWNERS WHO ARE UNABLE TO SUDDENLY TURN THEIR KEY...AND THE DEALERSHIPS CHARGING WELL OVER A $1000 DOLLARS TO FIX IT, DUE TO BAD DESIGN. THIS SHOULD BE A RECALL. *TR

THE REAR WINDOW HAS BECOME UNGLUED FROM THE CONVERTIBLE TOP. THE TOP IS BRAND NEW HAS NO LEAKAGE. ALL SHOPS ARE TELLING ME THAT I WILL HAVE TO SPEND $2500 ON A NEW TOP. I GOOGLED THIS ISSUE AND NUMEROUS OTHER DRIVERS OF THE EXACT SAME MAKE AND MODEL ARE HAVING THE EXACT SAME PROBLEM. WHY HASN'T THIS CAR BEEN RECALLED? THIS IS SUCH AN INCONVENIENCE AND COMPLETELY UNFAIR CONSIDERING MY TOP IS STILL IN GOOD CONDITION. *TR

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR GLASS WAS FALLING OUT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT BECAUSE OF A DESIGN FLAW, THE WINDOW WOULD BECOME DETACHED FROM THE CONVERTIBLE TOP. THE CONTACT STATED THE DEALER ADVISED HIM THAT THE MANUFACTURER ISSUED A RECALL HOWEVER, HIS VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 50,000. ..UPDATED 10/03/12 *BF UPDATED 10/09/2012*JS

THE BACK WINDOW OF THE CONVERTIBLE IS COMING UNGLUED. *TR

REAR WINDOW IN CONVERTIBLE TOP IS SEPARATING FROM THE FABRIC. CALLED CHRYSLER CUSTOMER ASSISTANCE AND THEY HAVE BEEN OF NO HELP AT ALL. THEY ARE REFUSING TO FIX IT AND TELL ME IT IS NOT COVERED UNDER MY EXTENDED SERVICE CONTRACT. THERE IS A SERVICE BULLETIN ON THIS YEAR CAR FOR THIS EXACT SAME PROBLEM. I FEEL STRONGLY THAT THIS IS A SAFETY ISSUE, IF WINDOW FALLS OUT WHILE I'M DRIVING IT COULD CAUSE ME TO HAVE AN ACCIDENT OR WINDOW COULD HIT SOMEONE BEHIND ME. WILL CROSS MY FINGERS THAT THIS DOES NOT HAPPEN! *TR

ONE NIGHT PARKED MY CAR IN PERFECT CONDITION, NEXT MORNING 5/22/2012, CAME OUT AND THE BACK WINDOW IS BECOMING UNGLUED! I IMMEDIATELY CONTACTED TWO DEALERSHIPS AND THEY SAID THEY WOULD HAVE TO SEND IT OUT FOR A NEW SOFT TOP AND GLASS WINDOW WHICH WOULD BE ABOUT $3,000. ARE YOU KIDDING ME! THEN I LOOKED ON LINE AND THERE ARE MULTIPLE COMPLAINTS OF THE REAR WINDOW IN THE 2005 CROSSFIRE. CONTACTED CHRYSLER AND THEY WILL NOT ASSIST YOU. YOU REACH A CUSTOMER SERVICE PERSON THAT TAKES THE INFO AND WE WILL GET BACK TO YOU AFTER INVESTIGATION. EACH TIME THEY CALL TO SAY THEY ARE STILL CHECKING INTO THE SITUATION, FRUSTRATES YOU MORE AND MORE. I ENDED UP ORDERING THE WINDOW AND TOP FROM A PLACE THE DEALERSHIP GAVE ME AND AM WAITING FOR IT TO COME IN. IN THE MEANTIME, I DRIVE THE CAR WITH A TOWEL PLACED BETWEEN THE METAL AND LOOSE WINDOW TO PREVENT RATTLING AND HOPE THE WINDOW DOESN'T UNSTICK FROM THE TOP OF WHICH 20" ARE STILL GLUED! NEVER AGAIN, CHRYSLER SHOULD STAND BEHIND THEIR PRODUCTS! *TR

WAS DRIVING DOWN A CITY STREET AND STARTED HEARING BANGING FROM THE BACK OF THE CAR. PULLED OVER AND SAW THAT REAR WINDOW HAD DISENGAGED FROM THE CONVERTIBLE RAG TOP. HAVE READ HUNDREDS OF THE SAME COMPLAINTS PERTAINING TO THE 2005 ONLY. SUPPOSEDLY CHRYSLER HAS ADMITTED IT WAS A DEFECT. UNFORTUNATELY MY VIN # DOES NOT QUALITY AND I HAVE 137,000 MILES ON THE CAR. I HAVE BEEN ADVISED THAT THE WINDOW CANNOT BE REGLUED AND THE ONLY ANSWER IS A BRAND NEW TOP COSTING THOUSANDS OF DOLLARS. CHRYSLER KNEW OF THIS DEFECT YEARS AGO AND DID NOT NOTIFY ANYONE. IT SEEMS TO HAPPEN WHERE THE WEATHER IS WARM. IT WAS CLOSE TO 100 DEGREES WHEN THIS HAPPENED. I WAS GETTING READY TO GET ON THE HIGHWAY AND WHO KNOWS THE DAMAGE IT WOULD HAVE CAUSED MY CAR AND ANOTHER CAR DRIVING BEHIND ME IF THE WINDOW HAD COME OFF. IF I HAD BEEN MADE AWARE, I WOULD HAVE HAD IT CHECKED. WHY HAS THERE NOT BEEN A RECALL? *TR

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSS FIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR WINDOW WAS DANGLING FROM THE ROOF. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO GET THE WINDOW REPAIRED BUT THEY INFORMED THE CONTACT THAT THE VEHICLE WOULD HAVE TO BE TAKEN TO A GLASS SHOP FOR THE REPAIR. THE VEHICLE WAS TAKEN TO A GLASS SHOP BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.

THE REAR WINDOW OF THE CONVERTIBLE, THE ADHESIVE HAS FAILED AND THE BACK WINDOW IS READY TO FALL OUT.THE BOTTOM OF THE WINDOW HAS COMPLETELY COME UNGLUED. I AM AFRAID TO DRIVE MY CAR VERY FAR, I AM AFRAID THE REAR WINDOW IS GOING TO FALL OUT. I HAVE RESEARCHED THIS PROBLEM AND HAVE LEARNED THAT CHRYSLER HAS ADMITTED TO THIS PROBLEM. THERE IS A BULLETIN NUMBER{SB-23035-11R} FOR THIS PROBLEM. I HAVE CALLED THE LOCAL CHRYSLER DEALERSHIP AND GOT THE RUN AROUND. I THEN CALLED CHRYSLER COMPLAINT DEPT. AND STILL GOT NO WHERE. THE MORE I RESEARCH THE MORE I FIND OUT. CHRYSLER IS ONLY FIXING A SELECT FEW. UNDER THE EQUAL PROTECTION LAW, CHRYSLER IS NOT ALLOWED TO JUST SELECT A FEW, BUT INSTEAD SHOULD BE FIXING ALL, SINCE THEY HAVE ADMITTED THERE IS A PROBLEM WITH THE BACK WINDOW FALLING OUT AND ADHESIVE NOT HOLDING. *JS

PURCHASED THIS VEHICLE IN APRIL OF THIS YEAR, FROM A CHRYSLER DEALER. IT CAME WITH A PLASTIC WINDOW, WHICH I FOUND OUT, IS NOT FACTORY/STANDARD. THE DEALER REFUSED TO TAKE CARE OF IT. FOUND OUT ABOUT THE X31 AND SB-23035-11REVA BULLETIN, CONTACTED CHRYSLER ABOUT IT, GOT TURNED DOWN BECAUSE WE ARE THE 4TH OWNERS OF THE CAR, AND IT WAS 3,000 OVER THE 100K MILE LIMIT. I WROTE SERGIO MARCHIONNE, THE CEO OF CHRYSLER, GOT A REVIEW, BUT WAS TURNED DOWN AGAIN. TOLD THAT IT "WOULD NOT MAKE GOOD BUSINESS SENSE" TO FIX MY CAR! WHAT!!? THE PROBLEM IS WIDESPREAD, AND SINCE CHRYSLER HAS OWNED UP, THEY SHOULD CONTINUE TO BE A GOOD MANUFACTURER, AND TAKE CARE OF THEIR CUSTOMERS, ORIGINAL OR NOT. THE CONDITION IS DANGEROUS. *TR

THE REAR WINDOW GLASS ON THE ROADSTER HAS SEPARATED FROM THE ROOF LINING. I HAVE BEEN TOLD THAT IT CAN NOT BE REPAIRED ONLY REPLACED. THIS PRESENTS A SAFETY HAZARD WHEN THE ADHESIVE FAILS COMPLETELY AND THE GLASS FALLS OUT ON A ROADWAY OR TURNS INTO A PROJECTILE INSIDE THE CAR WHILE DRIVING. VERY COSTLY TO THE CONSUMER TO REPAIR SHOULD BE RECALLED AS IT LOOKS LIKE THERE ARE MANY OTHERS WITH THE SAME PROBLEM. THIS CAR ONLY HAS 40,000 MILES ON IT. *TR

WHILE PARKED IN MY DRIVEWAY, THE REAR GLASS SEPARATED FROM THE CONVERTIBLE TOP ON THE LEFT, RIGHT AND BOTTOM. THE GLUE USED TO BIND THE TWO TOGETHER SEEMS TO HAVE FAILED. AFTER RESEARCHING THE PROBLEM THE INTERNET, IT APPEARS THAT THIS IS A COMMON PROBLEM TO THIS MODEL/YEAR CAR. *TR

WHILE PARKED IN OUR GARAGE THE REAR GLASS WINDOW SEPARATED FROM THE CONVERTIBLE TOP. A PHONE CALL WAS MADE TO NAPLES CHRYSLER AND WAS IMMEDIATELY TOLD THAT A NEW TOP WAS NECESSARY AND TO COME IN FOR A DIAGNOSTIC. BROUGHT CAR IN FOR DIAGNOSTIC AND AFTER SHOWING THEM OUR EXTENDED WARRANTY PAMPHLET WAS TOLD CONVERTIBLE TOP WAS NOT COVERED UNDER WARRANTY OR RECALL. PHONE CALL MADE TO EXTENDED WARRANTY PEOPLE AND CHRYSLER REP. WAS LATER TOLD BY WARRANTY PEOPLE THAT CAR WOULD BE FIXED UNDER "GOOD WILL" PROVISION. HOWEVER, CHRYSLER DECIDED TO REGLUE THE GLASS AND NOT PROPERLY FIX THE PROBLEM BY GIVING A NEW TOP AS THEY INITIALLY RECOMMENDED. ALSO BECAUSE THE CAR WAS PURCHASED IN PA AND LATER SHIPPED TO FLORIDA AND HAS BEEN THERE SINCE 2006 THE RECALL SUPPOSEDLY DIDN'T APPLY TO US. THE PROPER FIX WAS A NEW TOP. THE FIX WITH THE SO CALLED EXTENDED WARRANTY WAS A SHAM. *JS