Page 2 of 2 · complaints 51–65 of 65

2002 Chrysler Concorde complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Power Train › Automatic Transmission
Filed Aug 7, 200443,000 milesAZ

I WAS DRIVING TO WORK, AND TRANSMISSION SKIPPED, MAKING NOISES, SO DROVE HOME, AND CHECKED WITH REPAIR MAN, INDICATED WAS TRANSMISSION., CALLED DEALER, THEY SAID WAS OUT OF WARRANTY (3YRS, 36K MILES), AND I HAD 43000. THEY WANTED ME TO BRING IT IN, AND MY EXPERIENCE IS YOU BRING IT THERE, AND IT COST TWICE AS MUCH., SO I TOOK IT ELSEWHERE, AND THEN I SAW A INTERNET SITE THAT SAID THEY EXTENDED THE WARRANTY ON THE 2002'S TO 70K, AND I HAD ALREADY HAD THE WORK DONE BY THEN BY SOMEONE OUT OF CHRYSLER., THEY STILL SAID IT WOULD NOT HAVE BEEN COVERED., BUT THAT ISNT HOW THE WEBSITE READ WITH THEIR ARTICLE., I'M STILL LOOKING FOR RELIEF OF $2000.00 FOR THE TRANSMISSION.*AK

Service Brakes, Hydraulic
Filed Jul 6, 200413,276 milesDE

WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS NEEDED TO BE REPLACED. *AK THE BRAKE PADS WERE WORN AND THE ROTORS WERE WARPED. *NM

Suspension › Front › Macpherson Strut
Filed Jun 22, 200413,000 milesPA

STRUT STRIKER CAP (FRONT) IS SQUEAKING WHEN THERE IS A JOUNCE AT 5-8 MPH. THIS IS EXACTLY LIKE THE NHTSA ITEM # 10000901 WHICH IS A REAR STRUT STIKER CAP PROBLEM.*AK

Vehicle Speed Control
Filed Apr 29, 200421,709 milesMI

WHILE DRIVING AT ANY SPEED VEHICLE STALLED. VEHICLE WAS DRIVEN TO THE DEALERSHIP, AND TECHNICIAN REPLACED THROTTLE SENSOR, BUT PROBLEM RECURRED. *AK *NM

Air Bags › Side/WindowCrash1 injured
Filed Apr 13, 2004IN

VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. VEHICLE IS EQUIPPED WITH SIDE AIR BAGS. MANUFACTURER STATES INSUFFICIENT FORCE PRESENT TO DEPLOY AIRBAGS. FORCE OF IMPACT CAUSED VEHICLE TO SPIN AND ROLL AFTER CONTACTING DITCH. VEHICLE WAS TRAVELING APPROXIMATELY 40 MPH WHEN STRUCK BY OTHER VEHICLE GOING APPROXIMATELY 30 MPH. DAMAGE TO ALL SIDES OF THE CAR, ROOF, AND UNDERCARRIAGE. CAR WAS DECLARED A TOTAL LOSS.

Electrical System › 12v/24v/48v Battery
Filed Oct 22, 20037,000 milesOH

ELECTRICAL SYSTEM FAILED INTERMITTENTLY, CAUSING THE BATTERY TO BECOME INOPERATIVE. THE CAUSE OF THE PROBLEM NOT SPECIFIED. *AK

Electrical System › Ignition
Filed Oct 9, 200334,000 milesPA

GEARS ENGAGE WITHOUT THE KEY IN THE INGNITION.*AK AUTOMAITC TRANSMISSION SHIFTER COULD BE MOVED FROM THE PARK POSITION WITHOUT THE KEY IN THE IGNITION SWITCH. EA03011

Structure
Filed Jun 17, 2003NJ

CONSUMER RECEIVED A RECALL NOTICE, BUT THE DEALER DID NOT RECEIVE THE BOLTS NEED FOR COMPLETION OF REPAIR. *MR *TT *JB

Seat Belts
Filed May 22, 2003DC

LETTER FROM CHRIS YAYAS (FL) CONCERNING THE SAFETY OF SEAT BELTS IN CHRYSLERS AND REQUEST THAT CHRYSLER RETRO-FIT ALL AUTOMOBILES WITH DEFECTIVE SEAT BELTS. REPLY TO CHRIS YAYAS AND SEND A COPY TO WASH OFC, DOT/1#2003-4279. *AK *CB *JB

Wheels
Filed Feb 26, 200312,000 milesOH

CONSUMER HAD TO USE EXCESSIVE FORCE TO REMOVE THE WHEELS FROM VEHICLE, THE LUG NUTS UNSCREWED NORMALLY, HOWEVER A SLEDGE HAMMER HAD TO BE USED TO REMOVE THE WHEELS.*JB *TS

Visibility › Windshield
Filed Aug 27, 2002AZ

THE REFLECTION OF THE LIGHT COLORED DASH ON THE WINDSHIELD IS SO BAD THAT AT TIMES IT IS VERY DIFFICULT TO SEE ROAD SIGNS AND OTHER TRAFFIC. A DARK COLORED DASH ON THIS VEHICLE TYPE IS ESSENTIAL AND A MODIFICATION SHOULD BE MADE AS SOON AS POSSIBLE.

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 10, 2002CA

WHILE THE CONSUMER WAS DRIVING THE VEHICLE SHOUT DOWN WITHOUT WARNING. *YH

Suspension › Rear
Filed Apr 24, 2002GA

VEHICLE IS DIFFICULT TO MAINTAIN IN LANE. SWAYS AS THOUGH IT IS CONSTANTLY IN HIGH WIND. DRIVER MUST REMAIN CONSTANTLY VIGILANT TO MAINTAIN LANE. FEELS UNSAFE.*AK

Seat Belts › Front › Anchorage
Filed Mar 14, 2002TX

ABC NEWS PRIMETIME TESTED THE GEN-3 SEATBELT LATCH USED BY CHRYSLER WITH 14 OTHER SEATBELTS OVER 380 TIMES. GEN-3 FAILED EVERYTIME AND OTHER SEATBELTS PASSED EVERY TIME. CHRYSLER LOST $6 MILLION DOLLAR LAWSUIT OVER THIS SEATBELT, YET NOT RECALLED. STILL IN MILLIONS OF CHRYSLER/DODGE/JEEP VEHICLES. PLEASE TEST AND RECALL!*AK

Structure › Frame and Members
Filed Feb 25, 2002WI

VEHICLE BECOMES VERY DIFFICULT TO CONTROL WHEN IT IS VERY WINDY OUTSIDE. THIS CAUSES BODY OF VEHICLE TO SWAY FROM ONE SIDE TO ANOTHER. HAVE TAKEN TO DEALER AND INFORMED NOTHING WAS WRONG. *AK CONSUMER STATES VEHICLE SWAYS BADLY IF THE ROAD IS A LITTLE ROUGH. *YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Chrysler Concorde → · Every Concorde year → · How the figures are calculated →