AFTER TAKING CAR INTO DEALER FOR RECALL REPAIRS ON A RUSTED FRAME, AND IMMEDIATELY AFTER GETTING CAR BACK FROM DEALER, HEARD A CLUNKING NOISE. CONSUMER FELT IT MAY BE COMING FROM SUSPENSION. *AK
1994 Chrysler Concorde complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →
CRUISE LIGHT WILL COME ON FOR A COUPLE OF SECONDS AND THE CAR WILL SEEM TO LURCH OR KICK AND THEN ENGINE WILL STALL, LOOSING STEERING AND BRAKING ABILITY, POSSIBLE COMPUTER OR TORQUE CONVERTER
THE ORIGINAL TRANSMISSION HAS BEEN REPLACED 2 TIMES. WE NOW NEED TO REPLACE IT A THIRD TIME. INCLUDING THE ORIGINAL TRANSMISSION THIS MEANS AN APPROXIMATELY 7 YEAR OLD CAR HAS GONE THROUGH 4 TRANSMISSIONS OR APPROXIMATELY 1 EVERY 18 MONTHS. THIS IS DEFINATELY A DEFECT. *AK
HEADLIGHTS LENS COVER DISCOLORATION/DETERIORATION CAUSING POOR VISIBILITY AT NIGHT. DEALER NOTIFIED, AND INFORMED CONSUMER THAT REPAIRS WOULD ONLY BE DONE AT CONSUMER'S EXPENSE. *AK THE CONSUMER REPLACED THE SECOND SET OF HEAD LIGHTS FOR THE SAME PROBLEM. *YH
THE TRUNK LID ON THIS VEHICLE WILL SUDDEN DROP ON YOUR HEAD. IT HAS HIT ME SEVERAL TIMES. NO WARNING. IT CAN BE IN THE UP POSITION WHILE I AM UNLOADING MY GROCERIES AND THEN SUDDENLY "BANG!" I GET SOCKED BY THIS TRUNK LID. THE HOOD WILL NOT STAY UP EITHER BUT IT DOESNT SUDDENLY DROP JUST GOES DOWN AND WONT STAY UP. I WARN THE SERVICE TECHNICIANS WHEN THEY CHECK MY OIL TO BE CAREFUL OR THEY COULD GET INJURED. THERE IS NO WAY TO ADJUST THE TRUNK OR THE HOOD. THE DEALER SAYS ITS ABOUT $300.00 TO FIX BOTH. I HAVE NEVER HAD A CAR WHICH THE TRUNK FELL ON ME OR THE HOOD WILL NOT STAY UP. CAN YOU HELP ME WITH THIS PROBLEM I AM AFRAID I WILL BE KNOCKED OUT LATE AT NITE WHILE LOADING AT THE SUPERMARKET AND ITS A SCARY THOUGHT FOR OLDER WOMEN ALONE AT NITE. *AK
THE BACK SEAT BRACKETS ON THE DRIVERS SEAT ARE BROKEN. NLM
RIGHT FRONT AXLE BECAME DISLODGED WHILE DRIVING. FRONT RIGHT AXLE WENT INTO TRANSMISSION & SPLIT THE SPLINES. THIS CAUSED VEHICLE TO BE INOPERATIVE. VEHICLE AT MECHANIC. THE INDICATION WAS MOTOR MOUNTS WERE MARGINAL & WERE SAGGING. WERE NOT BROKEN. *ML
CONSUMER WENT TO OPEN VEHICLE TO REMOVE AN OIL CAP, AND THE HOOD CAME DOWN ON HIM, HITTING HIM IN THE BACK OF HEAD AND BACK. *AK
LOWER CONTROL ARM REINFORCEMENT BRACKETS FAILED PRIOR TO RECALL BUT DEALER COULD NOT FIX IT DUE TO LACK OF EQUIPMENT (99V-215). YH
EA99031/STEERING SYSTEM RACK AND PINION FAILURE. ALSO, VEHICLE EXPERIENCED PROBLEM WITH OUTER TIE ROD;. DEALER HAS REPLACED THREE OF THEM WITHIN THREE YEARS, ALL AT CONSUMER'S COST. PARTS ARE AVAILABLE FOR INSPECTION. *AK
CONSUMER TOOK CAR TO DEALER FOR RECALL REPAIRS. DEALER REFUSED TO FIX IT BECAUSE COULD NOT GET TIRES OFF. CONSUMER FELT IT WAS GETTING WORSE BECAUSE SOMETHING WAS RATTLING IN FRONT. *AK
RECALL 98V184000/ FUEL INJCTION SYSTEM. REPAIRS WERE DONE IN MARCH 9, 2000, AND ON MARCH 22, 2000, VEHICLE CAUGHT ON FIRE IN ENGINE HOUSING. CONSUMER BELIEVED RECALL WAS THE ISSUE. VEHICLE WAS TOTALED. CHRYSLER DENIES RESPONSIBILITY. *AK *ML
PARKING BRAKE HAS FAILED DUE TO DEFECTIVE DESIGN. MANUFACTURER HAS REDESIGNED PARKING BRAKE. STEERING AND TIE ROD ARE RELATED CONCERNS. *AK *ML
CONSUMER HAS BEEN WAITING FOR 8 WEEKS TO GET RECALL 99V215000/ ENGINE CRADLE REPAIRS DONE. DEALER CLAIMED THERE WERE NO PARTS OR TOOLS AVAILABLE TO FIX RECALL DUE TO BRACKETS AND TOOLS BREAKING. *AK
CONSUMER HAS BEEN WAITING SINCE FEBRUARY 18, 2000 TO GET RECALL # 99V125000/ ENGINE CRADLE FIXED. BUT DEALER DOES NOT HAVE PARTS, AND CANNOT DETERMINE WHEN PARTS WILL COME IN. CONSUMER STATES THAT HE IS DRIVING AN UNSAFE VEHICLE. *AK *ML
HARTMAN MOTORS HAS ALWAYS BEEN RELUCTANT TO DO RECALL REPAIRS. ON RECALL NUMBER 98V184000, I HAD TO TAKE THE CAR BACK AFTER HAVING THE REPAIRS DONE, BECAUSE OF FUEL FUMES INSIDE THE CAR. HARTMAN MOTORS TRIED TO CHARGE ME FOR FIXING THE LEAKS IN THE FUEL INJECTORS UNTILL I SHOWED THEM THE RECALL PRINTOUT FROM MHTSA WHERE IT STATED THAT THEY HAD TO REPLACE THE 'O' RINGS ALSO. I OFFERED TO CALL NHTSA TO REQUEST CLAIRIFITION ON THIS MATTER. HARTMAN SERVICE TOLD ME THAT IT WASN'T NECESSARY TO CALL AS THEY WOULD REPAIR THE INJECTORS AT NO COST TO ME. WITH THIS LATEST RECALL (# 99V184000), I HAVE MADE TWO APPOINTMENTS TO HAVE THE REPAIRS DONE AND BOTH TIMES HARTMAN HAS CANCELED AFTER I SHOWED UP AT THE APPOINTED TIME. THE FIRST TIME THEY SAID THAT THEY RAN OUT OF THE PARTS NEEDED...THE SECOND TIME THEY SAID THAT THEY HAD THE PART, BUT THE TOOL NEEDED TO INSTALL IT WAS BROKEN. I RECEIVED NO PHONE CALLS PRIOR TO THE APPOINTMENT TIME. I WOULD APPRECIATE SOME HELP IN GETTING HARTMEN MOTORS TO DO THE RIGHT THING FOR ITS SERVICE CUSTOMERS. *AK
RACK AND PINION STEERING BROKE. WHEN TURNING LEFT OR RIGHT THERE WAS A KNOCKING AND CLUNKING NOISE. *AK
RECALL 99V215OOO/ ENGINE CRADLE. PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. CONSUMER HAS CONTACTED DEALERSHIP EVERY WEEK SINCE THE FIRST CONTACT, TOOK 1 MONTH TO REPAIR. OWNER CURRENTLY HAS A PROBLEM WITH THE FRONT OUTER TIE ROD, WHICH NEEDS TO BE REPLACED FOR THE 3RD TIME. *AK *ML
WHILE TRAVELING NOTICED ABS INDICATOR LIGHT CAME ON/OFF. ALSO, BRAKE PEDAL WAS TOO SOFT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FUTHER INFORMATION. *AK
BRAKE EXCESSIVELY NOISY WITH A METAL TO METAL SOUND WHENEVER BRAKES ARE TAPPED
RECALL REPAIR OF THE LOWER CONTROL ARM BRACKET (99C-215) COULD NOT BE REPAIRED BECAUSE THE DEALERS TOOL TO FIX THIS WAS BROKEN. NLM
VEHICLE EXPERIENCED TWO ENGINE FAILURES WHICH RESULTED IN SMOKE AND GAS FUMES ENTERING VEHICLE DUE TO LEAKAGE. *MJS
CONSUMER UNABLE TO HAVE RECALL REPAIR (99V-215) PERFOM BECAUSE THEY ARE IN LITIGATION WITH DEALERSHIP FOR FRADULENT CONCEALMENT BASED UPON THE COST AND NEED FOR THE VEHICLE AND FOR COMMON LAW FRAUD IN DECIEVING ABOUT THE CONDITION OF THE VEHICLE AT TIME OF PURCHASE. NLM
SEATBACK BROKE. NO BACK SUPPORT FOR DRIVER WHILE DRIVING. THIS COULD LEAD TO A VEHICLE COLLISION . DEALER NOTIFIED, AND WILL ONLY REPAIR AT CONSUMER EXPENSE. *AK
RECALL 99 V 215./ ENGINE CRADLE. TOOLS THAT ARE NEEDED TO REPAIR THE RECALL ARE BROKEN. THE DEALER IS NOT ABLE TO SERVICE THE RECALL. *AK *ML
ONGOING / INTERMITTENT PROBLEM WITH VEHICLE: BETWEEN 5-10 MPH WHILE SLOWING DOWN IT CAUSES A VIOLENT JERK AND WHEELS APPEAR TO LOCK UP. DEALER NOTIFIED. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE FRONT BRAKE DISCS WARPED AT ABOUT 30,000 MILES. I REPLACED THEM AND THE NEW ONES WARPED AT ABOUT 40,000 MILES. *AK
RECALL 98V184 000/FUEL LEAKAGE: VEHICLE EXPERIENCING FUEL LEAKAGE FROM FUEL INJECTION "O" RINGS. DEALER NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS NOT UNDER THAT RECALL. *AK
TRANSMISSION MALFUNCTIONED SEVERAL TIMES AND FAILED LATER ON BECAUSE LACK OF PROPER TRANSMISSION FLUID, ALSO TRANSMISSION COOLANT HOSES FAILED. YH
DEALER DOES NOT HAVE THE PARTS TO REPAIR RECALL #98V184000 FOR THE FUEL LINE O-RINGS. *AK
VEHICLE HAS A VERY STRONG SMELL OF FUEL CONSTANTLY. DEALER HAD TRIED TO REPAIR THIS PROBLEM THREE TIMES, AND THAY HAD BEEN UNABLE TO REPAIR IT. *AK
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (98V-184) PRIOR TO RECALL NOTICE CAUSING GAS LEAKAGE. *MJS
THE TRANSMISSION WILL NOT SHIFT INTO OVERDRIVE, I HAVE TO SHUT THE CAR OFF AND RESTART IT TO MAKE IT SHIFT CORRECTLY. *AK
ONE TIE ROD END WORN UNEVENLY CAUSING BANGING NOISE IN THE RIGHT FRONT END OF THE VEHICLE. *NLM
THE GAS STRUTS WEAKENED IN COLD WEATHER, ALLOWING THE HOOD TO FALL ON MY HEAD CAUSING PERSONAL, BUT FORTUNATELY NOT SEVER, INJURY. NO PRIOR INDICATION OF WEAKENING. THE POWER STEERING SYSTEM FAILED DURING A LOW-SPEED PARKING LOT MANEUVER, CAUSING MY WIFE TO LOSE CONTROL. FORTUNATELY SHE STOPPED. REQUIRED RACK REPLACEMENT AND POWER STEERING PUMP FAILURE. CAR ESSENTIALLY UNSTEERABLE. IF IT HAD HAPPENED AT SPEED, A SERIOUS ACCIDENT WOULD SURELY HAVE OCCURRED. *AK
PLASTIC HEADLIGHT LENS COVER BECAME CLOUDY CAUSING POOR VISIBILITY. MJS
AT JUST 43,000 MILES I EXPERIENCED CATASTROPHIC TRANSMISSION FAILURE. THE REPAIR COST OVER $1400. NOW, 13,000 MILES AND 14 MONTHS LATER I AM EXPERIENCING THE EXACT SAME TROUBLE. THIS ESSENTIALLY EQUATES TO AN ADDITONAL $100 PER MONTH IN OPERATING EXPENSES. *AK
RUBBER BUSHING ON TIE-ROD END FAILED AT LESS THAN 20,000 MILES. TIE ROD REPLACEMENT WAS REQUIRED. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE SUBFRAME CRACKED, DISMOUNTING THE LOWER CONTROL ARM, CAUSING THE VEHICLE TO SHAKING VERY BADLY. CONSUMER PULLED TO THE SIDE. THE DEALER HAS BEEN CONTACTED. *AK *YC
99 V 125 OOO/ENGINE CRADLE: VEHICLE HAVE EXPERIENCE PROBLEM WITH LOWER CONTROL ARM ATTACHING BRACKET NOTICE CRACK FROM A NOISE COMING FROM VEHICLE. DEALER & MFR. NOTIFIED AND INFORMED THAT THIS RECALL WAS NOT AWARE OF; CAN NHTSA CONFIRM THIS MFR. RECALL AND HELP IN THIS MATTER.
AIR CONDITIONING SYTEM KEEPS FAILING, AND BLOWING OUT HOT AIR. VEHICLE HAS BEEN TO REPAIR SHOP 6 TIMES, AND THE DEALER CAN'T DETERMINE THE CAUSE. *AK
THE TESIONER BELT PULLEY WHICH IS PLASTIC, SHATTERED AND MELTED,CAUSING VEHICLE TO LOSE POWER AND OVERHEAT.DEALER HAS BEEN CONTACTED. *AK
ABS WARNING LIGHT WOULD COME ON AND GO BACK OFF. THIS HAPPENED ABOUT 20 TIMES WITHIN 50 MILES. COULD CAUSE A VEHICLE NOT TO BE ABLE TO STOP DURING PANIC BRAKING. DEALER HAS NOT SEEN VEHICLE.
BACKING OUT OF THE DRIVEWAY HEARD A LOUD NOISE.SHUT VEHICLE OFF AND PUT IN NEUTRAL HAD VEHICLE TOWED TO DEALER . THEY LOOKED AT THE DAMAGES AND TOLD CONSUMER THAT SHE RAN OVER SOMETHING FOR THAT MUCH DAMAGES. THE INSURANCE ADJUSTER SAID THAT IT WAS DUE TO THE DESIGN. THE WELD FOR THE LOWER CONTROL ARM HAS CRACKED DUE TO TENSION. *AK
THE REAR WHEEL BEARING BRAKE OR FALL APART WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. DEALER CAN NOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. MJS
HEADLIGHTS ARE WORKING INTERMITTENTLY, AND THE DEALER CAN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK
SUBFRAME BROKE AT WELD POINT, WHICH IN TURN, CAUSED THE AXLE TO BREAK WHILE BACKING UP IN THE DRIVEWAY. *AK
RADIO, WHILE TUNED TO AM STATIONS, CLICKS WHEN TURN SIGNALS ARE ACTIVATED. HEADLIGHTS ARE EFFECTIVE ONLY FOR A VERY SHORT DISTANCE AND HAVE ACCUMULATED DIRT INSIDE OF THEM. ON COLD MORNINGS WHEN THE DEFROSTER IS USED BEFORE THE INTERIOR OF THE CAR IS SUFFICANTLY WARMED UP THERE IS A CLICKING SOUND, LIKE A SHORT. COMING FROM THE STEERING COLUMN.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1994 Chrysler Concorde → · Every Concorde year → · How the figures are calculated →