Page 2 of 7 · complaints 51–100 of 302

1993 Chrysler Concorde complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →

Structure › Body › Hood › Hinge and Attachments
Filed Feb 7, 2001PA

HOOD SWITCH IS DEFECTIVE. WHEN CONSUMER LIFTS HOOD UP IT WILL NOT STAND UP ON ITS OWN. HYDRAULIC LIFT IS LEAKING, AND MECHANIC TOLD CONSUMER THAT REASON THAT HOOD WAS BROKEN WAS BECAUSE HE DIDN'T USE HOOD ENOUGH. *AK THE CONSUMER STATED THAT IT WAS UNSAFE TO CHECK ANYTHING UNDER THE HOOD. *YH

Steering › Rack and Pinion
Filed Jan 31, 2001GA

RACK AND PINION BROKE INTO 2 SEPARATE PIECES, CAUSING CONSUMER TO LOSE CONTROL OF STEERING AND THE WHEELS TO LOCK, VEHICLE CAME TO REST AFTER ROLLING OFF THE ROAD INTO A DITCH, THERE WERE NO INJURIES. *SLC

Steering › Rack and Pinion
Filed Jan 26, 2001GA

WHILE DRIVING RACK AND PINION STEERING BROKE WHICH CAUSED WHEELS TO LOCK UP, RESULTING IN LOSS OF VEHICLE CONTROL. *AK THE CONSUMER STATES THE RACK AND PINION WERE DEFECTIVE AND SHOULD BE REPLACED BY THE MANUFACTURER WITHOUT CHARGE. *YH

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Dec 12, 2000TX

FUEL RAIL IS LEAKING FROM TANK AND FUMES ARE ENTERING INTO PASSENGER'S COMPARTMENT. VEHICLE HAS BEEN REPAIRED UNDER RECALL 98V184000 FOR FUEL INJECTION O-RINGS. *AK

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Dec 4, 2000TX

CONSUMER IS HAVING A PROBLEM WITH RECALL ID 98V130000/MANUFACTURER'S RECALL787. VEHICLE IS STILL LEAKING GAS. MAINLY, IN THE MORNING THERE'S A SMELL OF GAS. ALSO, WHEN LIFTING HOOD ONE CAN SEE GAS COMING FROM INJECTORS. EACH TIME VEHICLE IS BROGHT INTO DEALER, THEY TRIED TO FIX IT BASICALLY BECAUSE THEY KNEW IT WAS A PROBLEM. *AK

Seats › Front Assembly › Recliner
Filed Nov 8, 2000MO

WHILE DRIVING SEATBACK ON DRIVER'S SIDE COLLAPSED. DEALERSHIP WAS CALLED ABOUT PROBLEM. ENTIRE SEAT WILL HAVE TO BE REPLACED. . PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Seats › Front Assembly › Recliner
Filed Nov 8, 2000MO

WHILE DRIVING SEATBACK ON DRIVER'S SIDE COLLAPSED. DEALERSHIP WAS PHONED ABOUT PROBLEM. ENTIRE SEAT WILL HAVE TO BE REPLACED. *AK

Power Train › Automatic Transmission
Filed Oct 28, 2000SC

CHRYSLER TRANSMISSION IS DEFECTIVE AS EVIDENCED BY MANY OTHER ENTRIES / COMPLAINTS. INFORMATION GATHERED FROM WEBSITE (DEFECTIVE CHRYSLER TRANSMISSION). IT IS UNACCEPTABLE TO ALLOW A MAJOR CORPORATION TO CONTINUALLY BILK THE CONSUMER OUT OF 1000'S OF DOLLARS. THIS DEFECT IS KNOWN BY THE MANUFACTURER AND HAS EVEN BEEN 'HIDDEN' BY THE CONVENIENT RENAMING OF THE TRANSMISSION.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Oct 20, 2000NY

WHILE MAKING A LEFT TURN CONSUMER HEARD A LOUD CLUNK AND LOST CONTROL OF THE VEHICLE AS IT FELL TO THE STREET, THE LOWER BALL JOINT BROKE CAUSING THE RIGHT AXLE TO PULL APART, ABOUT 8 MONTHS LATER WHILE BACKING OUT OF A PARKING SPOT THE LEFT BALL JOINT FAILED AND THE VEHICLE FELL TO THE PAVEMENT. NLM

Suspension › Front › Control Arm › Lower Arm
Filed Oct 19, 2000MD

CONSUMER HAS BEEN UNABLE TO HAVE RECALL REPAIR 99V-215 OF THE LOWER CONTROL ARM COMPLETED DUE TO DEALER PROBLEMS (CONSUMER ALSO MENTIONED RECALL MFG CAMPAIGN# - 883) INFORMATION REGARDING THE COMPONENT WAS NOT PROVIDED BY CONSUMER.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 16, 2000CT

CONSUMER TOOK VEHICLE INTO DEALER FOR A LEAK, AND FOUND OUT THAT THERE WAS A RECALL ON THE FUEL RAIL. DEALER REPLACED FUEL RAIL.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 7, 2000CA

IN THE 2 YEARS I'VE OWNED THIS VEHICLE IT HAS BEEN PLAGUED WITH PROBLEMS. TRANSMISSION FAILED WITHOUT WARNING, JUST A LOUD BANG THEN LIKE IT DROPPED INTO NEUTRAL. THE AIR CONDITIONER EVAPORATOR WAS REPLACED IN 1995 BY A PRIOR OWNER AND AGAIN BY ME IN 1998. THE AIR CONDITIONER COMPRESSOR FAILED IN 1999. I WAS ABLE TO OBTAIN A PARTIAL REPAIR HISTORY OF A PRIOR OWNER WHICH SHOWS WORK WAS DONE BETWEEN DECEMBER 96 AND SEPTEMBER 97 THAT INCLUDES 3 REPAIRS TO THE TRANSMISSION AND 2 REPAIRS TO THE AIR CONDITIONING. I WAS VERY LUCKY NOT TO HAVE HAD A VERY SERIOUS ACCIDENT ON THE HIGHWAY WHEN THE ABS TRACTION CONTROL CAME ON AND STUCK, THE VEHICLE SHOOK VIOLENTLY AND I LOST SPEED QUICKLY IN THE OUTER LANE OF A 4 LANE HIGHWAY, THE DEALER SAYS THE CAB MODULE NEEDS TO BE REPLACED. OTHER NUMEROUS PROBLEMS INCLUDE DIM HEADLIGHTS, WIPERS DO NOT CLEAR THE DRIVER'S WINDOW PROPERLY, REPLACED BRAKE ROTORS AND PADS TWICE, ILL FITTING TRIM INSIDE, A/C LEAKS IN THE PASSENGER COMPARTMENT, RATTLES OVER ROUGH ROADS THAT THE DEALER CAN'T FIND AND INSUFFICIENT WINDSHIELD WASHER SPRAY JUST TO NAME A FEW. CHRYSLER HAS A HUGE PROBLEM WITH QUALITY.

Seats › Front Assembly › Power Adjust
Filed Oct 2, 2000AZ

CONSUMER TOOK VEHICLE TO DEALER ON RECALL 883 FOR THE POWER SEAT ADJUSTER BUT THE DEALER WAS UNABLE TO GET THE SEAT FORWARD TO REMOVE IT. NLM

Engine and Engine Cooling › Engine
Filed Sep 8, 2000MD

WHILE DRIVING VEHICLE, IT WOULD STALL OUT WITHOUT ANY WARNING. WAS NOT ABLE TO RESTART VEHICLE. HAD IT TOWED TO DEALER. MECHANIC INDICATED THE PROBLEM WAS BROKEN WATER PUMP. WATER PUMP WAS REPLACED IN 1996, & CURRENTLY ITS 2000, AND SAME STALLING PROBLEM HAS REAPPEARED. *AK

Structure › Frame and Members
Filed Aug 28, 2000CA

THIS CAR HAS HAD 2 TRANSMISSION FAILURES PREVIOUSLY REPAIRED WHILE UNDER WARRANTY. I HAVE NOTIFIED THE DEALER OF PROBLEMS GETTING THE CAR IN GEAR AT TIMES AND THEY FOUND NO PROBLEMS. THE AXLE FINALLY BROKE AND THE FRAME RIPPED WHICH A FEEL IS A DIRECT RESULT OF THE PREVIOUS PROBLEMS. NO ACCIDENTS INVOLVED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 26, 2000IN

THE RESERVOIR FOR THE ABS EXPERIENCE A FAILURE; PLEASE PROVIDE ANY FURTHER DETAILS:

Seats › Front Assembly › Power Adjust
Filed Aug 25, 2000PA

CONSUMER RECEIVED RECALL # AA3 FROM CHRYSLER TO REPAIR POWER SEAT ON DRIVER SIDE WHICH COULD DEVELOP A MOVEMENT OR INBOARD PIVOT BRACKET COULD BREAK. CONSUMER CLAIMED THAT PASSENGER'S SIDE HAS MORE MOVEMENT, AND IS 4 TIMES MORE BROKEN THAN DRIVER'S SIDE. BUT, CHRYSLER WOULD NOT COVER PASSENGER BECAUSE CHRSYLER CLAIMED THEY WERE NOT DIRECTED TO DO SO BY NHTSA.*AK

Seats › Front Assembly › Recliner
Filed Aug 18, 2000MD

SEATBACK ON THE DRIVER SIDE HAS CRACKED. THE RIGHT SIDE OF THE SEAT IS NOT BEING SUPPORTED. DEALER REFUSED TO SEE CONSUMER BECAUSE THERE WAS109,000 MILES ON VEHICLE. MANUFACTURE SAID IT WAS NOT THEIR PROBLEM.*AK THE SEAT WAS REPAIRED AT NO CHARGE. *YH

Fuel System, Gasoline
Filed Aug 18, 2000TN

AFTER RECALL REPAIR OF THE FUEL RAIL O-RING THE VEHICLE DEVELOPED A FUEL LEAK WHICH RAN OFF THE FRONT OF THE ENGINE, A TECHNICIAN STATED THAT A REAR FUEL LINE SUPPORT WAS NOT INSTALLED AT THE TIME OF RECALL. NLM

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jul 21, 2000WI

FUEL LINE ON DRIVER'S SIDE WAS CRACKED AND LEAKED FUEL ONTO THE ENGINE. DEALER HAS ADVISED CONSUMER THAT THIS DEFECT WAS NOT A PART OF MANUFACTURER'S RECALL 8761 SINCE IT OCCURRED ON THE DRIVER'S SIDE, AND NOT ON THE PASSENGER'S SIDE. DEALER IS CHARGING CONSUMER FOR REPAIR EXPENSES. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 12, 2000CA

AT FIRST START OF DAY CONSUMER WILL SMELL A STRONG ODOR OF GAS WHICH WILL LURK AROUND THE VEHICLE, BUT HAS NOT NOTICED A LEAK.PLEASE PROVIDE FURTHER INFORMATION.*AK

Structure
Filed Jun 20, 2000DE

RECALL # 99V215000 DAIMLERCHRYSLER/ENGINE CRADLE; DEALER DOES NOT HAVE TOOL(S) TO CORRECT RECALL CAMPAIGN. OWNER HAS BEEN WATING 4 MONTHS TO HAVE VEHICLE SERVICED. OWNER HAS CONTACTED DEALESHIP SEVERAL TIMES CONCERNING CAMPAIGN. *AK

Air Bags › FrontalCrash
Filed Jun 8, 2000TX

CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. ALSO, SEAT BELTS DID NOT LOCK UP UPON IMPACT, CAUSE UNKNOWN. CHRYSLER REP SAID THAT THE AIRBAGS WERE FUNCTIONING PROPERLY, BUT THE SENSOR WAS NOT TRIGGERED BECAUSE THEY ARE LOCATED ON THE BUMPER, WHICH IS LOW AND WAS UNDAMAGED IN THE COLLISION. OWNER OF VEHICLE BELIEVES THIS TO BE A DESIGN FLAW. *AK *ML

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 6, 2000MI

HEARD METAL SCRAPING IN FRONT WHEELS. STOPPED AT A BRAKE COMPANY. THEY INSPECTED VEHICLE, AND NOTICED THAT PADS AND ROTORS WERE 14 INCHES, INSTEAD OF 15 INCHES. THEY COULDN'T FUGURE OUT HOW CONSUMER WA SABLE TO STOP. TECHNICIAN SAID IT WAS A MANUFACTURING AND ASSEMBLY PROBLEM. *AK

Latches/Locks/Linkages › Hood › Latch
Filed Jun 5, 2000MO

HOOD WOULD NOT STAY UP, HOOD FELL DOWN ON BACK OF VEHICLE WHILE DRIVING. CONSUMER FELT THIS WAS VERY DANGEROUS. *AK

Fuel System, Gasoline
Filed May 24, 2000OH

RECEIVED RECALL NOTICE #98V184000 IN THE MAIL & CONTACTED THE DEALERSHIP FOR AN APPOINTMENT. WAS INFORMED BY THE SERVICE MANAGER THAT NO PARTS WERE AVAILABLE FOR REPAIRS OF FUEL LEAKAGE. WAS REFERRED TO ANOTHER DEALERSHIP & WAS GIVEN SAME INFORMATION. *AK

Structure
Filed May 3, 2000OH

CONSUMER CONTACTED DEALER IN REFERENCE TO NHTSA RECALLS 99V215000 AND 98V130000/ MAMNUFACTURER'S RECALLS 837 AND 787 CONCERNING ENGINE CRADLE AND FUEL RAIL. DEALER STATED PARTS WERE NOT AVAILABLE CONSUMER HAS CONTACTED THE DEALER ON SEVERAL OCCASIONS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Structure
Filed Apr 25, 2000MI

NHTSA RECALL 99V215000 AND MANUFACTURER'S RECALL 837/ ENGINE CRADLE. NO PARTS WERE AVAILABLE, AND THEY DON'T KNOW WHEN THEY WOULD BE AVAILABLE FOR REPAIRS. *AK

Suspension › Front › Control Arm › Lower Arm
Filed Apr 25, 2000TN

CONSUMER IS NOT SATISFIED WITH RECALL REPAIR (99V-215), THE DEALERSHIP TOOK A LONG TIME TO REPAIR VEHICLE. *MJS

Structure
Filed Apr 24, 2000CA

DEALERSHIP IS TAKING A LONG TIME TO GET PART IN. CONSUMER HAS BEEN WAITING FOR A MONTH & WAS TOLD 2 WEEKS AGO THAT IT WOULD BE IN. *AK

Suspension › Front › Control Arm › Lower Arm
Filed Apr 19, 2000UN

PRIOR TO RECALL, THE LOWER CONTROL ARM CRACKED AND SEPARATED FROM THE ENGINE CAUSING TRANSMISSION TO MALFUNCTIONS AND RESULTING IN A POWER LOSS. YH

Structure
Filed Apr 18, 2000CA

RCALL 99 215000/ENGINE CRADLE: UNABLE TO GET DEALER TO HONOR RECALL NOTICE. DEALER INFORMED CONSUMER THAT THERE WERE NO PROPER TOOLS TO PERFORM REPAIRS. *AK

Tires
Filed Apr 13, 2000CA

TIRE FELL OFF OF ON 1-31-00. THEN, CONSUMER RECEIVED A RECALL LETTER IN EARLY FEBRUARY, AND CONTACTED DEALERSHIP SOON AFTER. DEALERSHIP HAS SINCE THEN NOT BEEN ABLE TO FIX THE RECALL DUE LACK OF PARTS FROM MANUFACTURER. *AK *ML

Structure
Filed Apr 7, 2000TX

CONSUMER RECEIVED RECALL 99V215000 ONCERNING ENGINE CRADLE. DEALER STATED THAT THE PART WAS ON BACK ORDER. *AK

Fuel System, Gasoline › Delivery
Filed Apr 7, 2000GA

FUEL RAIL FAILED PRIOR TO RECALL ( 99V-130). YH

Suspension › Front › Control Arm › Lower Arm
Filed Apr 4, 2000MO

CONSUMER BELIEVES THE RECALL 99V-215 ON THE LOWER CONTROL ARM ATTACHING BRACKET MAY HAVE CAUSED TRANSMISION PROBLEM WITH HIS VEHICLE. NLM

Structure
Filed Mar 31, 2000WV

DEALER INFORMED CONSUMER THAT MANUFACTURER'S RECALL 99V215/ ENGINE CRADLE COULD NOT BE HONORED BECAUSE NO DRILL WAS AVAILABLE TO DRILL THROUGH THE BRACKET. *AK

Suspension
Filed Mar 23, 2000MO

WHEN LEFT FRONT SEAT OR RIGHT FRONT BUCKET SEAT ARE MOVE BACKWARD OR FORWARD THE SMALL PLASTIC INSERTS ABOUT 6 TO 8 INCHES LONG WILL FALL OUT AND THE SEAT WILL WOBLE WHEN YOU DRIVE, SOMETHING MUST BE WRON WITH THE SWITCH THAT CAUSE THE BACK REST TO RECLINE TOWARD THE REAR SEAT.

Structure
Filed Mar 22, 2000FL

CONSUMER RECEIVED RECALL NOTICE 99V215000 CONCERNING ENGINE CRADLE. CONTACTED THE DEALER. DEALER INDICATED NO TOOLS WERE AVAILABLE TO CORRECT PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

Fuel System, Gasoline
Filed Mar 22, 2000TX

CONSUMER SMELLS GASOLINE FUMES INSIDE OF VEHICLE. ALSO, REAR SEAT BELT IS NOT OPERABLE. *AK

Structure
Filed Mar 21, 2000NY

RECALL 99V215/ENGINE CRADLE: PARTS AND TOOLS NEEDED TO PERFORM REACALL REPAIRS ARE NOT AVAILABLE. DEALER HAS BEEN CONTACTED SEVERAL TIMES. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 13, 2000FL

ABS UNIT FAILED. NLM

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Mar 10, 2000PA

ODORS ARE COMING INTO THE PASSENGER'S COMPARTMENT THROUGH THE HEATING AND EVAPORATION SYSTEM DUE TO BACTERIA GROWTH . DEALER HAS BEEN MADE AWARE OF THE PROBLEM. *AK

Structure
Filed Mar 8, 2000NV

CONSUMER HAS CONTACTED SEVERAL DEALERS IN REFERENCE TO RECALL 99V215000 ENGINE CRADLE. DEALERS STATED THAT MANUFACTURER HAS YET TO SEND THE RIGHT TOOLS IN ORDER TO CORRECT THE RECALL. THE TOOLS WHICH MANUFACTURER DID SENT WERE BROKEN. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Suspension › Rear
Filed Mar 8, 2000NY

REAR CONTROL ARM BRACKETS BROKE AT HIGHWAY SPEEDS. MANUFACTURER HAS BEEN NOTIFIED. *AK

Fuel System, Gasoline › Fuel Injection SystemFire
Filed Mar 8, 2000MI

VEHICLE FIRE DUE TO FAILURE OF RECALL COMPONENT (98V-184) PRIOR TO RECALL NOTIFICATION. *MJS

Suspension › Front › Control Arm › Lower Arm
Filed Mar 8, 2000PA

CONSUMER NOT ABLE TO OBTAIN RECALL REPAIR, DEALERSHIP DOES NOT HAVE TOOL TO REPAIR VEHICLE. (99V-215) *MJS

Engine and Engine Cooling › Engine
Filed Mar 7, 2000FL

RECALL # 99V215000 ENGINE: OTHER PARTS: OWNER MADE AN APPOINTMENT FOR MARCH 7, 2000. AFTER ARRIVING AT DEALERSHIP, OWNER WAS INFORMED THAT PARTS(S) WERE NOT AVAILABLE. OWNER WAS NOT ABLE TO SCHEDULE ANOTHER APPOINTMENT BECAUSE DEALER DID NOT KNOW IF PARTS WILL BE AVAILABLE. OWNER WAS TOLD TO CALL BACK IN 3 WEEKS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Structure
Filed Mar 1, 2000PA

NHTSA RECALL 99V215000 AND MFR RECALL 837/ENGINE CRADLE FAILURE. CONSUMER MADE AN APPOINTMENT ON 24-FEB-2000 FOR 03-02-2000. DEALER CALLED BACK TO LET HIM KNOW THAT THEY DIDN'T HAVE THE TOOLS TO DO THE WORK. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Mar 1, 2000WA

VEHICLE WAS AT DEALERSHIP FOR A REPLACED FUEL RAIL. CONSUMER WENT TO THE DEALERSHIP TO PICK UP VEHICLE. WHEN DRIVING VEHICLE HOME SHE NOTICED A GASOLINE SMELL. WHEN CONSUMER GOT HOME,SHE SAW A TRAIL OF GASOLINE ON THE GROUND. SHE CALLED DEALERSHIP, AND THEY TOLD HER THAT THEY WILL SEND A TOW TRUCK TO PICK VEHICLE UP. MECHANIC TOLD CONSUMER NOT TO TOUCH VEHICLE, AND TURN IT OFF. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1993 Chrysler Concorde → · Every Concorde year → · How the figures are calculated →