Page 3 of 3 · complaints 101–129 of 129

2007 Chrysler Aspen complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Fuel System, Gasoline
Filed Mar 23, 201157,000 milesPA

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE ATTEMPTING TO ADD FUEL TO THE VEHICLE THE CONTACT NOTICED THAT GASOLINE WOULD SPILL ONTO HIS CLOTHING. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER:09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER ADVISED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER REGISTERED A COMPLAINT FOR THE CONTACT AND ADVISED HIM TO TAKE THE VEHICLE TO A LOCAL DEALER. THE CURRENT AND FAILURE MILEAGE WAS 57,000.

Fuel System, Gasoline
Filed Feb 25, 201155,000 milesFL

I HAVE A 2007 CHRYSLER ASPEN AND THE GAS TANK OVERFLOWS WHEN FILLING UP. THIS HAS BEEN ONGOING NOW FOR ABOUT 6 MONTHS. I HAVE TO STOP FILLING THE TANK MANUALLY BEFORE IT FILLS UP TO AVOID THE OVERFLOW. I CHECKED WITH CHRYSLER AND THEY STATED THE ENTIRE GAS TANK NEEDS TO BE REPLACED TO FIX IT. THE COST OF THAT REPAIR IS ALMOST $600 (NOT CHEAP). I HAVE READ OF SIMILAR PROBLEMS OTHER PEOPLE ARE HAVING WITH THE ASPEN AS WELL. AND I UNDERSTAND THAT DODGE HAD A RECALL ON CERTAIN VEHICLES BECAUSE OF THE SAME ISSUE. THIS IS A SAFETY CONCERN FOR ME AND MY FAMILY, BUT THE FIX IS COST PROHIBITIVE. WE ARE BEYOND THE STANDARD WARRANTY PERIOD OF 3 YEARS/36,000 MILES. THE TRUCK HAS NEVER BEEN IN AN ACCIDENT AND THERE IS ABSOLUTELY NO REASON FOR THE TANK TO START OVERFLOWING OTHER THAN A DESIGN DEFECT OF SOME SORT WITH THE GAS TANK. I HAVE NEVER IN MY LIFE HAD A VEHICLE THAT OVERFLOWS LARGE AMOUNTS OF GAS FROM THE TANK. THE OVERFLOW IS NOT FROM THE GAS PUMP ITSELF, AS THAT SHUTS OFF APPROPRIATELY. IT IS AS IF THE GAS BUILDS UP IN THE TANK AND THEN SPITS IT OUT. *TR

Seat Belts
Filed Feb 24, 201158,500 milesSC

DRIVER'S SEAT BELT IS VERY DIFFICULT TO UNFASTEN AND IS GETTING WORSE. THIS IS THE FIRST OCCURRENCE WITH THIS SEAT BELT, BUT THE RIGHT SECOND ROW SEAT BELT HAD A SIMILAR PROBLEM IN THE FIRST YEAR OF OWNERSHIP. IT IS MY CONCERN THAT THE DRIVER MAY BECOME TRAPPED INSIDE THE VEHICLE, ESPECIALLY IN THE EVENT OF AN EMERGENCY.

Fuel System, Gasoline
Filed Feb 22, 201165,000 milesMD

GASOLINE SPILLAGE WHEN FILLING TANK. GAS DOES NOT AUTOMATICALLY SHUT OFF IN TIME. AFTER IT DOES SHUT OFF A HUGE AMOUNT OF GAS EXPLODES OUT OF THE GAS TANK COVERING THE GROUND, COVERING ME AND MY CLOTHES ETC. THIS IS A MAJOR FIRE HAZARD AS WELL AS SAFETY HAZARD FOR ME AND ANYONE PUMPING GAS IN THERE OWN CARS AT THE PUMP ACROSS FROM ME. *TR

Fuel System, Gasoline
Filed Feb 15, 201165,000 milesNY

UPON FILLING FUEL TANK, AFTER THE NOZZLE CLICKS OFF, FUEL PURGES BACK THROUGH THE FILL NECK COVERING EVERYTHING IN THE SURROUNDING AREA, CAUSING A VERY SERIOUS AND DANGEROUS CONDITION. IT DOESN'T TAKE MUCH OF AN IMAGINATION TO FIGURE OUT WHAT WOULD HAPPEN IF AN IGNITION SOURCE WAS NEARBY. GAS STATIONS ARE INHERENTLY DANGEROUS, BUT THIS CONDITION JUST ADDS TO THAT DANGER! WE'RE IN THE MIDST OF WINTER HERE IN THE NE, SO THE SPILLED FUEL DOESN'T SEEM ALL THAT BAD, BUT DURING THE SUMMER IN 95 DEGREES, SCARY! ITS JUST A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY BURNED OR EVEN KILLED! I HAVE BEEN IN THE FIRE SERVICE FOR OVER 35 YEARS, HAVE SEEN MANY DIFFERENT TYPES OF FIRES AND THIS IS DEFINITELY A CONDITION THAT SHOULD BE ADDRESSED ASAP. CALLED THE DEALER AND THEY SAID THE VEHICLE WILL PROBABLY NEED A FUEL TANK DUE TO A POSSIBLE DEFECT IN THE ROLLOVER VALVE LOCATED ON TOP OF THE TANK. ONE MORE THOUGHT ON THIS PROBLEM. WITH THE VAPOR RECOVERY SYSTEM IN PLACE AT STATIONS HERE IN THE NY METRO AREA, MAYBE THE EPA SHOULD ALSO BE INVOLVED, BECAUSE THE AMOUNT OF FUEL THAT I HAVE SPILLED ON THE GROUND IS PROBABLY CRIMINAL. KIND OF DEFEATS THE VAPORS THAT WERE RECOVERED.

Fuel System, Gasoline
Filed Jan 6, 201161,000 milesAL

AFTER FILLING FUEL TANK, WHEN GAS PUMP SHUTS OFF, APPROXIMATELY ONE PINT TO A QUART OF GAS GUSHES OUT OF FILLER TUBE ONTO GROUND.

Fuel System, Gasoline
Filed Dec 31, 2010MD

EVERY TIME I FILL UP MY GAS TANK THE GAS PUMP SHUTS OFF NORMALLY BUT WHEN I REMOVE THE GAS NOZZLE FROM MY TANK A HUGE AMOUNT OF GAS COMES SPEWING OUT AND SPRAYS THE SIDE OF MY TRUCK AS WELL AS THE GAS PUMP. IT SOMETIMES SPRAYS OUT AS MUCH AS FOUR FEET AWAY. THIS IS A MAJOR FIRE HAZARD AS WELL AS SAFETY HAZARD FOR ME AND ANYONE PUMPING GAS IN THERE OWN CARS AT THE PUMP ACROSS FROM ME. I HAVE BEEN TO SEVERAL DIFFERENT GAS STATIONS SO AS TO RULE OUT PUMP MALFUCTIONS AND IT HAPPENS EVERY TIME AT EVERY GAS STATION I VISIT. SEAT BELT BUCKLES ALSO SHATTERED EASILY.

Fuel System, Gasoline
Filed Dec 30, 201041,000 milesMO

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT WHILE ADDING GASOLINE TO HER FUEL TANK THE GASOLINE WOULD SPILL BACK OUT. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD THE VEHICLE BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. UPDATED 12/14/2011 *CN UPDATED 05/23/11

Fuel System, Gasoline
Filed Dec 27, 201027,000 milesIL

TL*THE CONTACT OWNS 2007 CHRYSLER ASPEN. WHILE PARKED AND BEING FUELED, THE FUEL TANK OVERFLOWED WHILE BEING FILLED INSTEAD OF SHUTTING THE PUMP OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THE FUEL TANK AND GAS LINE NEED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Unknown or Other
Filed Dec 26, 201030,000 milesTX

EVERY TIME I FILL UP MY GAS TANK THE GAS PUMP SHUTS OFF NORMALLY BUT WHEN I REMOVE THE GAS NOZZLE FROM MY TANK A HUGE AMOUNT OF GAS COMES SPEWING OUT AND SPRAYS THE SIDE OF MY TRUCK AS WELL AS THE GAS PUMP. IT SOMETIMES SPRAYS OUT AS MUCH AS FOUR FEET AWAY. THIS IS A MAJOR FIRE HAZARD AS WELL AS SAFETY HAZARD FOR ME, MY PASSENGERS AND ANYONE PUMPING GAS IN THERE OWN CARS AT THE PUMP ACROSS FROM ME. I HAVE BEEN TO SEVERAL DIFFERENT GAS STATIONS SO AS TO RULE OUT PUMP MALFUCTIONS AND IT HAPPENS EVERY TIME AT EVERY GAS STATION I VISIT

Fuel System, Gasoline
Filed Nov 28, 201012,000 milesLA

CHRYSLER ASPEN 2007 MODEL GAS TANK OVERFLOWS EVERY TIME I FILL UP. *TR

Exterior LightingFire
Filed Aug 31, 201035,000 milesFM

THE PASSENGER SIDE FOG LIGHT WENT OUT OF MY 2007 CHRYSLER ASPEN (4.7 LITER). I REPLACED THE FOG LIGHT. A FEW DAYS LATER, WHILE THE FOG LIGHTS WERE ON, THE LIGHT MELTED AND SET ABLAZE THE FOG LIGHT FIXTURE. I HAD THE LIGHT AND FIXTURE REPLACED. *TR

Steering › Linkages › Tie Rod Assembly
Filed Jul 30, 201060,000 milesMI

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING 25 MPH, THE CONTACT STATED THAT HE DROVE OVER TWO SETS OF RAILROAD TRACKS AND WITHIN A FEW MINUTES HE LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND NOTICE THAT THE TIE ROD ON THE LEFT DRIVER SIDE OF THE VEHICLE HAD CRACKED IN HALF. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE DEALER WAS CONTACTED AND STATED THAT THEY HAD THE TIRE ROD IN STOCK AND THE CONTACT PURCHASED IT AND REPAIRED THE VEHICLE. THE CONTACT WAS A CERTIFIED MECHANIC. THE FAILURE MILEAGE WAS 60000. THE CURRENT MILEAGE WAS 60100.

Service Brakes, Hydraulic
Filed Jul 28, 201012,400 milesCA

MY BRAKE LIGHT COMES ON AT LEAST TWICE A WEEK FOR NO REASON WHILE DRIVING. IT WILL STAY ON AND THEN GO OFF AT DIFFERENT TIMES. THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG AND I EVEN TOOK A PICTURE OF IT HAPPENING WHILE GOING 70MPH. THE DEALER SAID UNLESS IT HAPPENS WITH THEM IN THE VEHICLE THEY CANNOT FIND THE ISSUE. THIS HAS BEEN A PROBLEM FOR MY DAUGHTER AND BROTHERS CHRYSLER AS WELL. I HAVE RESEARCHED IT ON THE INTERNET AND THERE A LOT OF PEOPLE HAVING A PROBLEM WITH THE BRAKE LIGHT JUST COMING ON FOR NO REASON AND THE DEALER STATING NOTHING IS WRONG. I BELIEVE THE CHRYSLER VEHICLES NEED TO BE RECALLED AND PROBLEM TO BE DETERMINED AND FIXED. WITH A BRAKE LIGHT COMING ON THIS COULD BE A SAFETY HAZARD AND COULD LEAD TO MAJOR ACCIDENTS IF THE BRAKES FOR SOME REASON DOES NOT OPERATE. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 24, 2010SC

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. SHE STATED THAT WHEN FUELING HER VEHICLE WITH GASOLINE SHE HEARD A CLICKING NOISE AND ALL OF THE GASOLINE CAME BACK OUT OF THE VEHICLE AND LEAKED ALL OVER THE GROUND. THE FAILURE OCCURRED EVERY TIME SHE FILLED HER VEHICLE WITH GASOLINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A PROBLEM WITH THE CHECK ENGINE VALVE AND THAT THE WHOLE FUEL SYSTEM NEEDED TO BE REPLACED. THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 86246. UPDATED 04/01/10. *LJ THE DEALER REPLACED THE GAS TANK. UPDATED 08/18/10.*JB

Fuel System, Gasoline
Filed Jan 24, 201062,000 milesFL

SEVERE FUEL BACK SPLASH WHEN FILLING GAS TANK. *TR

Suspension › Front
Filed Jan 19, 2010SC

1. NO FAILURE HAS OCCURRED, BUT IT FEELS VERY DANGEROUS TO DRIVE. 2. DESCRIPTION: THE SUSPENSION IS TOO SOFT AND BOUNCY. THE FRONT END FEELS LIKE IT SKIPS ACROSS THE ROAD IF YOU HIT A BAD SPOT IN THE PAVEMENT; JUST NORMAL BUMPS. DOESN'T MATTER WHAT SPEED, BUT IF YOU ARE ON THE INTERSTATE, IT FEELS INCREDIBLE DANGEROUS. CANNOT FEEL THE ROAD WHATSOEVER. TOO MANY "LARGE" BLIND SPOTS. I WON'T LET MY CHILDREN DRIVE THIS CAR, B/C I DON'T FEEL IT IS SAFE TOO DRIVE. 3. I HAVE CONTACTED CHRYSLER MANY TIMES ABOUT THIS ISSUE AND VIBRATION ISSUE. THEY BASICALLY SAY THAT THERE IS NOTHING WRONG. *TR

Fuel System, Gasoline
Filed Jan 3, 201030,000 milesTX

2007 CHRYSLER ASPEN FUEL TANK OVERFLOWS AT FILL UP SPILLING A SIGNIFICANT AMOUNT OF FUEL DOWN THE VEHICLE AND POOLING ON THE GROUND. THIS RELEASES AN INCREDIBLE AMOUNT OF FUEL VAPORS AND PRESENTS A LARGE GASOLINE FIRE HAZARD. THIS HAPPENS AT EVERY FILL UP. *TR

Air BagsCrash1 injured
Filed Aug 24, 200936,300 milesMD

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING APPROXIMATELY 20 TO 25 MPH ON NORMAL ROAD CONDITIONS AND MAKING A TURN AT AN INTERSECTION A VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE OTHER DRIVER'S SPEED WAS APPROXIMATELY 50 TO 60 MPH. THE AMBULANCE AND POLICE DEPARTMENT WERE NOTIFIED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES. THE AIR BAG FAILED TO DEPLOY IN SPITE OF THE LEVEL OF IMPACT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SALVAGE FACILITY. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 36,300.

Air BagsCrash1 injured
Filed Aug 24, 200936,300 milesMD

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING APPROXIMATELY 20 TO 25 MPH ON NORMAL ROAD CONDITIONS AND MAKING A TURN AT AN INTERSECTION A VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE OTHER DRIVER'S SPEED WAS APPROXIMATELY 50 TO 60 MPH. THE AMBULANCE AND POLICE DEPARTMENT WERE NOTIFIED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES. THE AIR BAG FAILED TO DEPLOY IN SPITE OF THE LEVEL OF IMPACT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SALVAGE FACILITY. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 36,300.

Structure
Filed Sep 4, 200823,000 milesTX

VEHICLE JUST DIED, DASH LIGHTS STARTED FLASHING OFF AND ON, SEAT STARTING MOVING BACK AND FORTH ON THEIR OWN EVEN WITHOUT THE KEY IN IGNITION. 7/24/08- TOWED TO REPAIR SHOP. 7/25 CALLED IT WAS READY, 5 MIN UP THE ROAD IT DIED AGAIN ON THE FREEWAY ON ME. IN SHOP 7/25-7/30- CHECKED PO591,PO585, PO593, PO579, U0019, UP141, VESU0019,CLEANED CODED DROVE 18 MI. PA#UN07079210730-RENTAL CODE INV.826940 $270. CAR STILL SMELLED OF MILDEW. 8/19-8/29- WATER LEAK CAUSE WINDSHIELD LEAKING 2 PLACES, WIRES SOAKED RESEALED WINDSHIELD 23502501.1FS67BD1AA BEZEL SEAT BELT ANCHOR, 23111600AG MODULE FRONT CONTROL, 01890580, REPROGRAMMED FCM85410000 DIAGNOSTIC TIME SAFE LIGHT RR DASH CLEAN ALL CONNECTORS REPLACED FRONT CONTROL MODULE. 8/31- CAR DIED ON FREEWAY AGAIN, WATER ON FLOOR BOARD , PANEL SHORTED OUT AGAIN. TOWED TO DEALERSHIP SITTING AT DEALERSHIP. DEALERSHIP SAYS NOT THEIR PROBLEM AND MANUFACTURER SAYS NOT THEIR PROBLEM. MONRONEY STICKER MISSING ON CAR WHEN PURCHASED 9/19/2007 FROM DEALERSHIP IN GIDDINGS. *TR

Unknown or Other
Filed May 23, 200819,000 milesOH

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE ROLLED DOWN THE HILL AS SHE WAS ENTERED THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. AS OF MAY 23, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 19,000.

Power Train
Filed May 16, 20084,000 milesFL

2007 CHRYSLER ASPEN (WITH ONLY 4000 MILES) BEGAN MAKING A LOUD GRINDING NOISE WHEN SWITCHING FROM DRIVE, NEUTRAL, REVERSE, ETC. I TOOK THE VEHICLE IN TO THE DEALERSHIP ON A TUESDAY AFTERNOON. AFTER A 1 1/2 HOUR WAIT THE SERVICE REPRESENTATIVE ADVISES ME THAT THEY TOOK A LOOK AT THE VEHICLE AND IT IS MAKING A LOUD UNUSUAL NOISE WHEN THE VEHICLE IS PLACED IN GEAR. THE SERVICE REPRESENTATIVE ADVISES ME THAT I NEED TO BRING THE VEHICLE BACK LATER IN THE WEEK AND LEAVE IT WITH THEM - BECAUSE THEY ARE GOING TO HAVE TO TAKE IT APART TO FIND OUT WHAT THE PROBLEM IS. I RETURN ON THURSDAY MORNING DROP OFF THE VEHICLE AT 7:30 AM AND AT ABOUT 3:31PM THE SERVICE REPRESENTATIVE CALLS ME AND ADVISES ME THAT THE VEHICLE HAS BEEN REPAIRED - THEY ADJUSTED THE "SLACK ADJUSTER" AND TIGHTENED SOME OF THE BOLTS ON THE SHAFT AND PUT IT BACK TOGETHER. WHEN I ARRIVE AT THE DEALERSHIP TO PICK UP MY VEHICLE, THE SERVICE ORDER STATED THAT THEY TESTED 2 OTHER VEHICLES (THE SAME MAKE, YEAR, AND MODEL) AND THAT ALL THE VEHICLES MAKE THE SAME NOISE - NO REPAIRS NEEDED. EITHER THE SERVICE REPRESENTATIVE TOLD ME A STORY OR THE TECHNICIAN IS TELLING A STORY. I WAS VERY MUCH CONCERNED WHEN I READ THE SERVICE ORDER. THE QUESTION IS WHAT WAS DONE TO THE VEHICLE? WHAT WAS WRONG WITH IT? OF COURSE I HAD TO SPEAK TO ANOTHER SERVICE REPRESENTATIVE BECAUSE THE ONE THAT I WAS DEALING WITH HAD LEFT FOR THE DAY AND SO HAD THE SERVICE MANAGER. WHEN I ADVISE THE SERVICE REPRESENTATIVE OF WHAT I HAD BEEN TOLD AND WHAT THE S

Visibility › Sun/Moon Roof Assembly2 injured
Filed Apr 15, 200811,618 milesCA

I WAS DRIVING DOWN THE FREEWAY NEAR A MILITARY BASE AND THERE WEREN'T ANY VEHICLES CLOSE TO ME. A F16 JET FLEW OVER THE FREEWAY AND THE NEXT THING I KNOW, THERE WAS A LOUD EXPLOSION. MY SUNROOF GLASS EXPLODED OUT. SOME GLASS CAME IN AFTERWARDS AND FELL ON ME AND MY SON. I WAS DOING 65 MPH AT THE TIME. THE GLASS WINDOW WAS CLOSED, BUT THE INSIDE WINDOW COVER WAS OPEN SO WE COULD SEE OUT. I DROVE IT TO THE CHRYSLER DEALER IN POWAY, CA. THEY LOOKED AT IT AND TOLD ME A ROCK HAD BROKE IT. I DON'T KNOW HOW THEY CAME TO THAT CONCLUSION SINCE THERE WERE NO CARS AROUND ME AT THE TIME AND NO ROCK WAS FOUND. *TR

Engine and Engine Cooling
Filed Sep 7, 2007419 milesMD

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF AND ALL OF THE INSTRUMENT PANEL GAUGES ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE RESTARTED BRIEFLY, BUT THEN SHUT OFF AGAIN TWICE AND WOULD NOT RESTART. THE POLICE HELPED HIM PUSH THE VEHICLE TO A PARKING LOT AND THEN IT WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 419 AND THE CURRENT MILEAGE WAS UNKNOWN. *UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR

Vehicle Speed Control
Filed Jun 20, 2007100 milesAZ

WE PURCHASED A 2007 CHRYSLER ASPEN DEC 23, 2006. THE NEXT DAY THE CAR SUDDENLY LURCHED WHILE I WAS BACKING OUT OF THE DRIVEWAY AT MY INLAWS' HOME. IT WAS SHOCKING & MY FAMILY WAS SHOUTING OUT FOR ME TO STOP THE CAR. I WAS ABLE TO CONTROL IT & KEEP FROM HITTING OTHER VEHICLES BUT IT WAS VERY DIFFICULT. THE NEXT WEEK I WENT TO EXIT THE PARKING LOT OF OUR SAFEWAY STORE TO GO ON TO THE MAIN STREET. I WAS STOPPED TO TURN RIGHT WHEN THE CAR LURCHED INTO ONCOMING TRAFFIC. HORNS BLARED & CARS SWERVED TO AVOID HITTING ME. I WAS JUST WAITING TO BE HIT! I TOOK THE CAR TO DEALER W/466 MILES ON IT. THEY SAID THEY "COULD NOT VERIFY CONCERN; OPERATING AS DESIGNED AT THIS TIME." IN FEB WHILE I WAS BACKING OUT OF OUR GARAGE THE CAR LURCHED VIOLENTLY WHEN I PUT IT IN REVERSE & JUMPED ABOUT 3 FEET. MY WIFE WAS STANDING IN THE DOORWAY & BEGAN SCREAMING. SHE CALLED THE SERVICE REP CRYING BECAUSE SHE BELIEVED I WOULD BE KILLED IF I CONTINUED TO DRIVE IT. I TOOK IT TO DEALER. THEY KEPT IT, & WERE "UNABLE TO VERIFY CONCERN; VEHICLE IS OPERATING AS DESIGNED AT THIS TIME; MILES OUT 1040." MY WIFE REFUSES TO DRIVE THE CAR BECAUSE OF THIS LIFE THREATENING DEFECT. ALSO WHEN YOU INSERT KEY IN THE IGNITION IT STARTS @ 1300 RPM'S. THE DEALER SAYS WE SHOULD LET CAR SETTLE DOWN TO ABOUT 600 RPM'S WHICH REQUIRES A FULL MINUTE OF WAITING IN THE CAR BEFORE YOU CAN START TO MOVE. THEY THINK THIS MIGHT BE PART OF THE PROBLEM BUT TELL US THERE IS NO WAY TO FIX IT. SO WE HAVE A CAR THAT MUST SIT BEFORE YOU CAN USE I

Seat Belts › Rear/Other › Buckle Assembly
Filed May 1, 2007TX

IN THE 2007 CHRYSLER APSEN, THE THIRD ROW, CENTER SEAT, SAFETY BELT DOES NOT HAVE A COMMON BUCKLE THAT CAN BE RELEASED WITH THE PUSH OF A BUTTON. IT HAS A BUCKLE THAT REQUIRES AN OBJECT (THE USER MANUAL RECOMMENDS THE IGNITION KEY) BE INSERTED INTO A SLOT ON THE BUCKLE TO RELEASE THE LATCH. THIS IS A SAFETY HAZARD. IN THE EVENT OF A CAR FIRE, FLOODING, STALLING ON A RAILROAD TRACK OR ANY OTHER POTENTIALLY DANGEROUS EVENT, A PERSON SITTING IN THIS SEAT CANNOT UNLATCH THEIR BUCKLE WITHOUT A TOOL. A CHILD WOULD BE TRAPPED AND POSSIBLE DIE IF AN ADULT IS UNABLE TO CLIMB INTO THE BACK OF THE VEHICLE AND, POSSIBLY IN A PANICKED STATE, UNLATCH THE SEATBELT. MY VEHICLE CONTAINS A DVD PLAYER FOR LONG TRIPS. THE REAR, CENTER SEAT IS DIRECTLY IN LINE WITH THE PLAYER AND HAS THE BEST VIEW. SINCE THE DVD PLAYERS IN VEHICLES ARE USUALLY PURCHASED FOR THE BENEFIT OF CHILDREN, IT SEEMS UNBELIEVABLE THAT THE BEST SEAT IN THE VEHICLE FOR VIEWING IS A SEAT CHILDREN WOULD NOT BE SAFE IN. HOW MANY PARENTS ACTUALLY LET THEIR CHILDREN SIT THERE THINKING THAT NOTHING WILL HAPPEN? I CONSIDER THIS AN UNUSABLE SEAT. IT IS POTENTIALLY VERY DANGEROUS. *TR

Vehicle Speed Control
Filed Jan 23, 20071,540 milesSC

I OWN A 2007 CHRYSLER ASPEN WITH 1500 MILES ON THIS VEHICLE. I TURNED OFF THE MAIN HIGHWAY ON TO A SECONDARY ROAD, WHEN THEN ACCELERATOR WAS PUSHED THE ENGINE SHUTTERED BRIEFLY THEN ACCELERATED TO A HIGH SPEED ON IT'S OWN. I PUSHED THE BRAKE PEDAL DOWN VERY HARD AND IT WOULD NOT STOP THE VEHICLE,I HAD TO PLACE THE TRANSMISSION INTO NEUTRAL AND SWITCH THE IGNITION OFF TO STOP THE CAR. LUCKILY I WAS NOT AT THE SCHOOL YARD WERE I HAD JUST PICKED MY CHILD UP. I CALLED A TOW TRUCK TO PICK MY CAR UP AND CARRY TO THE DEALERSHIP AS I WAS TOO SCARED TO TRY AND DRIVE IT AGAIN. THE DEALER SAID THEY WOULD CHECK OUT THE PROBLEM AND WOULD HAVE. *JBTO CONTACT CHRYSLER TO SEE WHAT COULD HAVE CAUSED THE PROBLEM AND THAT A MECHANIC WOULD DRIVE IT TO SEE IF THEY COULD RECREATE THE PROBLEM. THE CAR IS STILL AT THE DEALERSHIP WITH NO RESPONSE TO WHAT THE PROBLEM MIGHT BE. THIS IS A VERY SERIOUS SAFETY HAZARD THAT COULD HAVE INJURED SOMEONE AND NEEDS TO BE INVESTIGATED TO PREVENT FUTURE INCIDENTS! *JB

Seats › Front Assembly › ReclinerCrash
Filed Jan 8, 20073,000 milesPA

TL* - THE CONTACT'S VEHICLE WAS INVOLVED IN REAR END CRASH. THE CONTACT'S VEHICLE STOPPED WHEN THE CRASH OCCURRED,. DURING THE CRASH THE FRONT PASSENGER SEAT BACK WHICH WAS UNOCCUPIED FAILED. THE CONTACT STATED THAT THE SEAT COLLAPSED TO A 60 DEGREE ANGLE FROM THE VERTICAL, AND THE ONLY THING THAT STOPPED IT FROM GOING ALL THE WAY BAC,K WAS THE CHILD SEAT BEHIND IT. THE VEHICLE WAS CURRENTLY AT THE BODY SHOP WHERE IT WAS BEING FIXED.*AK UPDATED 03/07/07*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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