ON MULTIPLE OCCASIONS (INCLUDING AFTER ALLEGED REPAIR), THE VEHICLE REQUESTED TO BE PLACED IN PARK WHILE MOVING. ON TWO OCCASIONS WHEN PLACED IN PARK THE VEHICLE SHIFT LOCK ENGAGED AND COULD NOT BE SHIFTED OUT OF PARK. ON ONE OCCASION THE VEHICLE SURGED WHILE DRIVING PRIOR TO REQUESTING TO BE PLACED IN PARK. ON ALL OCCURRENCES, THE VEHICLE WOULD NOT SHUT DOWN AND ENTERED A CONTINUOUS REBOOT CYCLE WHEN THE START/STOP BUTTON WAS PRESSED, INCLUDING WHEN TOWED.
2017 Chevrolet Volt complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
DRIVING UP THE FREEWAY AT A NORMAL SPEED, MY VOLT BEGAN TO ACCELERATE WITHOUT WARNING AND AFTER APPLYING THE BRAKES AGAIN BEGAN TO ACCELERATE INVOLUNTARILY. AFTER I MANAGED TO PULL TO THE SIDE OF THE ROAD BY APPLYING THE BRAKES HARD, SMOKE CAME OUT OF THE HOOD. I CALLED A TOW TRUCK AND HE HAD TO JUMP THE CAR TO START IT AGAIN.
I LEASED THIS CAR IN SEPTEMBER 2017. ON NOVEMBER 30, 2018, I GOT ONTO THE FREEWAY WHILE RUNNING ON GAS AND THE VEHICLE BEGAN SMOKING WITHIN ABOUT 5 MINUTES. I PULLED OVER AND GOT OUT AND THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THERE WERE NO PREVIOUS MECHANICAL OR ELECTRICAL ISSUES OR ANY WARNING SIGNS. I HAVE DRIVEN THE VEHICLE COUNTLESS TIMES ON GAS RATHER THAN ELECTRIC CHARGE. THE FIRE STARTED UNDER THE HOOD ON THE PASSENGER SIDE. THE ENTIRE INTERIOR, ALL WINDOWS, THE FRONT TIRES, AND THE FRONT OF THE CAR WERE COMPLETELY DESTROYED. I HAVE SEEN 2 OTHER REVIEWS ON THIS WEBSITE ABOUT SPONTANEOUS VEHICLE FIRES.
TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. WHETHER THE CONTACT WAS DRIVING OR JUST PHYSICALLY PRESENT INSIDE THE VEHICLE, HE BEGAN TO EXPERIENCE UNEXPLAINED NEUROLOGICAL INJURIES, HAIR AND MEMORY LOSS, MOLES, BURNS TO THE LEFT SIDE OF THE BODY, SHAKING, AND SEVERE SWELLING OF THE HEAD FOR SEVERAL MONTHS. THE CONTACT SOUGHT MEDICAL ATTENTION APPROXIMATELY TWELVE TIMES AND WAS TO THE POINT OF ALMOST NEEDING A CANE AND A WHEELCHAIR. THE CONTACT STATED THAT APPROXIMATELY 48 HOURS AFTER BEING AWAY FROM THE VEHICLE, HIS HEALTH BEGAN TO IMPROVE SIGNIFICANTLY. AS THE FAILURE PROGRESSED, THE CONTACT DOWNLOADED AN APP THAT TESTED FOR SIGNS OF ELECTROMAGNETIC RADIATION. THE APP RESULTS IDENTIFIED HIGH LEVELS OF RADIATION IN THE VEHICLE. THE FOLLOWING DAY, THE CONTACT TOOK THE VEHICLE TO MEDVED CHEVROLET (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033, 888-730-2381) TO SHARE THE APP FINDINGS. WITH THE HELP OF THE MANUFACTURER, THE DEALER CONCLUDED THAT THERE WERE HIGH LEVELS OF RADIATION INSIDE THE VEHICLE. THE CONTACT WAS ADVISED TO STAY OUT OF THE VEHICLE. THE CONTACT SHARED THAT THE VEHICLE HAD SOME ELECTRICAL REPAIRS PERFORMED PREVIOUSLY; HOWEVER, HE WAS INFORMED THAT IT WAS UNRELATED TO THE RADIATION FAILURE. THE CONTACT ALSO STATED THAT THE LOCATION OF WHERE THE VEHICLE WOULD CHARGE OVERNIGHT WAS ADJACENT TO HIS BEDROOM, WHICH COULD HAVE BEEN A CONTRIBUTING FACTOR TO HIS DECLINING HEALTH. THE CONTACT SUBMITTED A CLAIM WITH THE MANUFACTURER, WHICH INCLUDED A STATEMENT O
WHEN APPROACHING A STOP AND APPLYING THE BRAKE PEDAL, THE BRAKE PEDAL SUDDENLY SINKS AND CAR LOSES TRACTION AND THE CAR SUDDENLY FEELS LIKE IT STARTS TO SLIDE. AFTER RELEASING AND THEN REAPPLYING THE BRAKES, THE RETURNS TO NORMAL.
2017 CHEVROLET VOLT LT. CONSUMER WRITES IN REGARDS TO VEHICLE FAILURE THAT ENABLES THE VEHICLE TO STOP RANDOMLY . *AS THE CONSUMER STATED VEHICLE NEEDED TO BE JUMP STARTED. THE CONSUMER WAS ADVISED THE DEVICES IN THE VEHICLE WERE NOT COMMUNICATING. THE DEALER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. *JS
SWITCHING FROM ELECTRIC TO GAS MOTOR WHILE DRIVING APPROXIMATELY 60 MILES PER HOUR, TOTAL LOSS OF POWER. DASHBOARD INDICATOR SAYS TO PLACE IN PARK. WHEN STATIONARY, UNABLE TO TURN VEHICLE OFF. REPEAT START BUTTON AND SHIFTING, UNABLE TO DISENGAGE ENGINE TO RESET AND RESTART ENGINE. HAD TO TOW VEHICLE. CHEVY TECHNICIAN NECESSARY TO DISENGAGE/TURN OFF VEHICLE. RESTARTED WITH GAS. LOSS OF POWER WHEN VEHICLE SWITCHES FROM ELECTRIC TO GAS HAPPENS OFTEN. GENERAL MOTORS/ CHEVY IS UNABLE TO FIX. VECHICLE ONLY HAS 7500 MILES. HAD A COMPLETE SWAP OF TRANSMISSION WITH ONLY 5 MILES ON THE VEHICLE, THE FIRST TIME THIS HAPPENED. COMPLETE LOSS OF POWER ON HIGHWAY IS A HUGE SAFETY ISSUE. UNRELIABLE VEHICLE BEYOND 40 MILES ON ELECTRIC BATTERY. 4 TIMES IN LESS THAN 2 YEARS COMPLETE LOSS OF POWER. 3 TIMES ON HIGHWAY, ONCE CITY STREET. TOWED TWICE. TWICE I WAS ABLE TO TURN OFF THE VEHICLE AND RESTART WITH THE GAS MOTOR. THE OTHER 2 TIMES I WAS NOT ABLE TO TURN OFF THE VEHICLE AND WAS UNABLE TO REGAIN POWER; HAD TO BE TOWED TO NEAREST DEALERSHIP WHERE THE TECHNICIAN SPECIALIST WAS REQUIRED TO DISENGAGE AND RESTART THE VEHICLE WITH THE GAS MOTOR ( AT THIS POINT THERE WAS NO MORE POWER IN THE BATTERY).
ADAPTIVE CRUISE CONTROL UNAVAILABLE RANDOMLY OCCURS WHILE DRIVING USING ADAPTIVE CRUISE CONTROL. PRESENTS A LARGE DANGER OF HITTING OTHER VEHICLES IF THE ADAPTIVE CRUISE CONTROL IS USED TO COME TO A COMPLETE STOP AS IT WILL RANDOMLY DISENGAGE WHILE COMING TO A STOP. CRUISE CONTROL ONLY WORKS 4/10 TIMES ATTEMPTED AND WAS "FIXED" BY THE DEALER WITH LESS THAN 500 MILES ON THE ODOMETER. HOWEVER THE PROBLEM RECURRED WITHIN A DAY. LOOKED IT UP IN FORUMS AND IT IS NOT AN UNCOMMON PROBLEM. HOLDING FOOT UNDER THE BRAKE PEDAL ALLOWS CRUISE CONTROL TO WORK BUT IS MORE DANGEROUS THAN RANDOMLY CUTTING OFF. NO ONE IN VOLT FORUM HAS GOTTEN A COMPLETE FIX TO DATE. WHEN THEY DO I WILL BE GETTING MINE REPAIRED ARMED WITH THE CORRECT INFORMATION. BUT IT IS DANGEROUS.
UPON ATTEMPT TO POWER DOWN THE VEHICLE, WITH SHIFT CONTROL SET TO "P", MESSAGE NEVERTHELESS APPEARS READING "ACTION REQUIRED SHIFT TO PARK", AND VEHICLE WILL NOT POWER DOWN.
WHEN PULLING INTO MY GARAGE, THE CAR SUDDENLY ACCELERATED UNEXPECTEDLY AND COLLIDED WITH THE FRONT WALL OF THE GARAGE (PHOTO 08); WHEN I SHIFTED TO REVERSE, THE CAR CAREENED OUT OF THE GARAGE, ACROSS THE DRIVEWAY, AND COLLIDED WITH MY NEIGHBOR'S HOME (PHOTO 09), LEAVING SKID MARKS (PHOTOS 06 & 07) ON THE GARAGE FLOOR. THE CAR WAS IN NORMAL ELECTRIC MODE AT THE TIME. I PURCHASED THE CAR AS A CERTIFIED USED CAR ON MAY 3RD FROM DAVE GILL CHEVROLET IN COLUMBUS, OH. THERE WERE 12,490 MILES ON THE CAR AT PURCHASE AND A LITTLE LESS THAN 14,000 MILES AS THE TIME OF THE ACCIDENT. I AM UPLOADING NINE (9) PHOTOS.
WHEN VEHICLE RUNS OUT OF GAS AND ONLY HAS BATTERY POWER (NO MATTER THE CHARGE) THE CAR GOES INTO REDUCED POWER MODE WHICH IS DANGEROUS IN ANY TRAFFIC ESPECIALLY INTERSTATE HIGHWAYS!!! THIS HAPPENS EVERY TIME YOU RUN OF GAS!! ALSO THE ADAPTIVE CRUISE NOT WORKING ALL THE TIME AND DISENGAGES BY ITS SELF FOR NO REASON(LIKE NOTHING IN FRONT OF YOU)!!
LIKE OTHERS, INCLUDING THE INCIDENT IN RANCHO CUCOMONGA, CA ON THE SAME DAY, APRIL 25TH, I WAS DRIVING ON THE HIGHWAY AT HIGH SPEED. I WAS IN THE CARPOOL LANE ON THE 210 FREEWAY. I THINK I ALSO WAS TOLD TO PUT THE CAR IN PARK. I LOST THE ABILITY TO ACCELERATE ON AT A VERY DANGEROUS TIME, WHILE I WAS THE FURTHEST TO THE LEFT IN THE LATE AFTERNOON. MIRACULOUSLY, THERE WAS ONLY 1 CAR QUITE FAR BEHIND ME. SO, AFTER DECELERATION WAS FORCED UPON MY CAR, I BEGAN TO STEER THE CAR TO THE RIGHT THROUGH 5 LANES - ONE OF THE WIDEST PARTS OF THE HIGHWAY AT THAT POINT. HERE IS WHAT I NOW THINK. I HAVE BEEN THROUGH LOSS OF POWER IN MY 2014 VOLT. I HAD ACCIDENTALLY TURNED IT OFF WHILE BEING ON THE HIGHWAY. THEY FIXED THAT DESIGN FLAW IN THIS 2017 MODEL. I HAVE SHARED MY THEORY WITH GM. GM/CHEVY HAS 3-WAY CALLED ME WITH THE "STOLEN VEHICLES DEPT". THEY AGGRESSIVELY DESCRIBE HOW THEY WON'T ISSUE A SLOW-DOWN THROUGH THE ON-STAR UNLESS THEY HAVE A REQUEST THROUGH POLICE, THE POLICE ARE BEHIND, THE LIGHTS BLINK, ETC. BUT, THEY'RE RELUCTANT TO SHARE WHAT HAPPENS NEXT. THEY'VE BEEN RELUCTANT TO SHARE HOW THEY TRACK YOUR VEHICLE THROUGH THE VIN AND GPS TRACKING. THEY'RE RELUCTANT TO SHARE THAT THIS SYSTEM CAN BE HACKED. IT IS EVIDENT THAT MUCH CAN GO WRONG ONCE THE ABILITY TO CONTROL YOUR CAR IS PLACED IN OTHER'S HANDS -- WHO AREN'T IN THE CAR DRIVING IT. THE DEALERSHIP COULD SEE THE CODE OF THE SLOW-DOWN. OF COURSE THEY WERE SURPRISED. THIS WASN'T JUST A "FAILURE". THIS IS A "FEATURE" IN THE CAR...
URGENT URGENT. THIS IS SOMETHING WRONG WITH THE 2017 VOLT. MY VEHICLE CAUGHT ON FIRE WHILE DRIVING DOWN THE INTERSTATE AT HIGHER SPEEDS. I HAVE FOUND TWO OTHERS THAT THIS HAS HAPPENED TOO. GM DIDN'T EVEN INVESTIGATE BEFORE DENYING LIABILITY, THEY MADE A DETERMINATION OVER PHOTOS. ALL 3 VEHICLES HAD OVER 20K MILES ON IT. OTHERS LIVES MAY BE IN DANGER. PLEASE INVESTIGATE.
MY CAR HAS HAD ELECTRICAL PROBLEMS SINCE ALMOST THE FIRST DAY OF OWNERSHIP. MY CAR HAS HAD CONSTANT ELECTRICAL PROBLEMS. I CONTACTED GM AND EVEN SHOWED THEM A VIDEO THAT SHOWED WHAT MY CAR WAS DOING AS FAR AS NOT TURNING OFF WHEN I PRESSED THE BUTTON TO SHUT THE VEHICLE OFF. I WOULD APPEAR TO SHUT OFF ONLY TO TURN BACK ON REPEATEDLY. GM DID ABSOLUTELY NOTHING TO FIX MY ISSUES EXCEPT RUN IN CIRCLES AND CLAIM THEY COULDN'T/WOULDN'T DO ANYTHING ABOUT IT CAUSE THE DEALER COULDN'T DUPLICATE THE PROBLEM. EVEN THOUGH I HAD VIDEO PROOF OF WHAT MY CAR WAS DOING TO ME. IT ONLY HAPPENED AT RANDOM AND WAS VERY SPORADIC. MY CAR HAS NOW CAUGHT ON FIRE AND BURNED TO ALMOST NOTHING AND I AM OUT A LOT OF MONEY. JUST TAKE A LOOK AT MY SITE WWW.CHEVYVOLTSUCKS.COM TO SAY I AM PISSED AT GM IS AN EXTREME UNDERSTATEMENT. NUMEROUS COMPLAINTS WERE MADE AND ONLY PROVED TO BE A TOTAL WASTE OF TIME AND GIVEN LAME EXCUSES. I ALSO HAD REPEATED PROBLEMS OUT OF THE RIMS BENDING CAUSING REPLACEMENT OF THESE RIMS ON AN EXTENDED CONTRACT I HAD THAT COVERED THE RIMS AND TIRES. I HAVE OWNED NUMEROUS CARS OVER THE PAST 30 YEARS AND HAVE NEVER BENT A RIM IN MY LIFE UNTIL THIS CAR AND IT WAS OVER 4 RIMS BENT IN TOTAL IN LESS THAN A YEAR OF OWNING THIS CAR.
I WAS DRIVING ON FREEWAY AT 65 MPH THEN ALL THE SUDDEN I GOT CHECK ENGINE LIGHT ONE AND MESSAGE "ACTION REQUIRED, SHIFT TO PARK", I NOTICED THE DOOR UNLOCKED BY ITSELF AND THE CAR STARTING TO LOSE PROPULSION, I GLIDED OFF THE FREEWAY AND STOPPED AT THE END OF OFF RAMP DUE TO RED TRAFFIC LIGHT, THEN THE CAR CAN NOT START AGAIN. AFTER TOW TRUCK CAME, THE CAR STARTED AGAIN AND I WAS ABLE TO DRIVE TO DEALER FOR REPAIR. DEALER FOUND TWO ERROR CODES IN THE HISTORY P0AC4 AND P0604. ALTHOUGH THE CAR IS WORKING FINE AT THIS MOMENT AND SEEMS LIKE IT WAS JUST SOME SORT OF COMPUTER CRASH, HOWEVER IT WAS VERY DANGEROUS TO LOSE PROPULSION ON THE FREEWAY AND STUCK ON A HEAVY TRAFFIC OFF RAMP.
ON SAT APRIL 7TH, MY 2017 CHEVY VOLT RANDOMLY CAUGHT FIRE WHILE DRIVING DOWN THE INTERSTATE. I WAS ABLE TO PULL OVER AND EXIT THE VEHICLE ONLY SUFFERING FROM SMOKE INHALATION. THIS WAS MY SECOND VOLT AND I HAD DRIVEN IT OVER 20K MILES. HERE IS WHAT I DO KNOW. THERE WAS NO WARNING, ONLY FLAMES ENGULFING THE FRONT OF MY VEHICLE. 8 DAYS PRIOR, THE CHEVY DEALERSHIP DID SOME RECALL UPDATES ON MY VEHICLE. I WAS TRAVELING AT HIGHWAY SPEEDS (70+) ON THE GAS BACKUP MODE THIS WAS THE FIRST TIME DRIVING AT THESE SPEEDS ON 0 BATTERY AFTER PICKING UP MY CAR FROM THE DEALERSHIP IT HAS BEEN 4 DAYS SINCE THE INCIDENT AND I AM UTTERLY DISAPPOINTED THAT NOBODY FROM GM HAS REACHED OUT TO ME REGARDING THIS INCIDENT.
MY WIFE HAS ALZHEIMER'S CAN'T STAND UP OR WALK SO CAN'T PUT HER IN THE BACK SEAT . DOOR OPENING IS TO SMALL. WE WERE ON THE INTERSTATE RUNNING 70 MPH AND SHE PULLS ON THE DOOR HANDLE TWICE AND THE DOOR OPENS DOOR. DID NOT KNOW THEY WERE HAVING THE DOORS TO OPEN WHEN THE HANDLE IS PULLED TWICE SHE ALMOST FELL BUT SEAT BELT SAVED HER. THEY NEED TO PUT A CHILD LOCK ON THIS DOOR ALSO.
TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. WHILE THE VEHICLE WAS STATIONARY, A HOLE FORMED IN THE EMISSIONS PIPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE EMISSIONS CONTROLS STOPPED WORKING AND FUEL WAS VAPORIZED. HERITAGE CHEVROLET BUICK OWINGS MILLS (11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117) DIAGNOSED THAT THERE WAS A HOLE IN THE EVAPORATIVE EMISSIONS PIPE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,600.
WHILE APPROACHING A RED LIGHT AT 35MPH ON A SMOOTH ROAD WHEN I PRESSED MY BRAKE PEDAL NOTHING HAPPENED FOR NEARLY A SECOND THEN THE BRAKES WORKED AS USUAL. LUCKILY NO ONE WAS IN FRONT OF ME OR I COULD OF EASILY BEEN IN A CRASH. THE VOLT HAS A BRAKE-BY-WIRE SYSTEM WITH REGENERATIVE BRAKING. I FEEL THAT EITHER THE REGENERATIVE BRAKING FAILED AND THE COMPUTER TOOK A LONG TIME TO REVERT TO THE FRICTION BRAKES OR THE BRAKE MODULE TEMPORARY FAILED AND NEITHER REGEN OR FRICTION BRAKES WERE AVAILABLE. I'VE DRIVEN A FIRST YEAR LEAF WHERE SOMETIMES THERE IS A SLIGHT DELAY WHEN SWITCHING TO FRICTION BRAKES IN CERTAIN SITUATIONS, AND THIS EVENT WAS MUCH MUCH WORSE THAN THAT. ROAD AND WEATHER CONDITIONS WERE PERFECT THAT DAY.
WHILE DRIVING IN MY SON TO SCHOOL MY CHECK ENGINE LIGHT TURNED ON. FEARING MY CAR WOULD DIE WITH NO WARNING (LIKE HAD PREVIOUSLY OCCURRED) I WENT BACK TO MY HOUSE. I USED ONSTAR TO PULL THE ENGINE CODE OF U18A2 WHICH AFTER RESEARCHING ONLINE COULD RESULT IN 'LOSS OF PROPULSION' LIKE PREVIOUSLY OCCURRED. I CALLED THE DEALER AND HAD THE CAR TOWED FOR SERVICE. AFTER 15 DAYS I RECEIVED MY CAR BACK AND WAS TOLD IT WAS A LOOSE ELECTRICAL CONNECTOR SOMEWHERE.
WHILE DRIVING TO THE DEALERSHIP TO GET MY CAR SERVICED FOR NEARLY STALLING AT A STOP LIGHT MY CAR ENGINE KEPT TURNING ON AND OFF AND REVVING UP AND DOWN RANDOMLY. I WAS IN ELECTRIC MODE AND THE ENGINE SHOULD NOT HAVE BEEN COMING ON. THE CAR'S SPEED RANDOMLY FLUCTUATED AS THE ENGINE RANDOMLY REVVED UP AND DOWN. I PULLED IN TO A GROCERY STORE PARKING LOT WHERE MY CAR DIED. BEFORE DYING THE GAS RANGE INDICATOR CHANGED FROM 87 MILES TO 'LOW FUEL'. I CALLED THE DEALERSHIP TO HAVE MY CAR TOWED. AFTER 16 DAYS I GOT MY CAR BACK. THE DEALERSHIP REPLACED THE ENGINE CONTROL MODULE TWICE. THE FIRST REPLACEMENT FAILED WITHIN A 1 MILE TEST DRIVE BY THE MECHANIC.
WHILE DRIVING MY 3 YEAR OLD SON TO SCHOOL MY VOLT LOST PROPULSION WHILE SLOWING DOWN FOR A RED LIGHT. THE CAR DISPLAYED A "LOSS OF PROPULSION" WARNING AND WITHIN 3 SECONDS MY CAR HAD NO POWER AND WAS DEAD IN THE ROAD. THE VOLT IS A HYBRID AND IT LOST PROPULSION WHILE IN ELECTRIC MODE. AFTER THE CAR STOPPED I TRIED TURNING IT OFF AND ON AND I TRIED TO FORCE IT TO RUN IN GAS ENGINE MODE BUT NOTHING WORKED. MY CAR WAS TOWED TO A CHEVY DEALERSHIP WHERE IT TOOK 31 DAYS TO DIAGNOSE AND REPAIR. GM WAS CALLED IN TO HELP DIAGNOSE THE PROBLEM AND THEY TOLD THE DEALERSHIP TO REPLACE THE ENTIRE TRANSMISSION. IN THE VOLT THE TRANSMISSION ALSO CONTAINS TWO DRIVE MOTORS.
NHTSA ID NUMBER: 10113301: WHILE DRIVING 1 MONTH OLD CAR WITH 1000 MILES ON FREEWAY, CAR SUDDENLY STALLED. THIS CREATED A DANGEROUS SITUATION AS I WAS ALMOST REAR-ENDED AND HAD TO CROSS SEVERAL LANES OF TRAFFIC WITH NO PROPULSION. GM ACKNOWLEDGED THIS AS AN ISSUE IN JANUARY 2017 AND AGAIN IN OCTOBER 2017 WITH REVISED NHTSA ID NUMBER: 10123263. WHY IS GM ALLOWED TO CONTINUE TO SELL THESE VEHICLES WITH SUCH A DANGEROUS ISSUE WITHOUT REPAIRING THEM PRIOR TO SELLING TO AN UNKNOWING CONSUMER? THEY COMMITTED FRAUD, NEGLIGENCE, AND MISREPRESENTED THEIR PRODUCT WHEN KNOWINGLY SOLD A DEFECTIVE PRODUCT. THE DEALER REFUSES TO TAKE THE VEHICLE BACK AND TO REFUND ANY MONEY PAID.
THE BRAKE PEDAL AND GAS PEDAL BOTH MODULATE PRESSURE NEEDED TO EITHER ACCELERATE OR BRAKE. THE BRAKE PEDAL WILL CHANGE PRESSURE NEEDED TO BRAKE SUDDENLY, CAUSING YOU TO APPLY MUCH MORE FORCE TO BRAKE PEDAL, WHICH IS UNEXPECTED AND DANGEROUS. FOR EXAMPLE, WHEN DRIVING AT HIGHWAY SPEED, A CAR IN FRONT OF YOU STOPS, AND YOU APPLY BRAKES. TRAFFIC CLEARS AND YOU RELEASE BRAKES, BUT THEN CAR IN FRONT STOPS AGAIN AND REQUIRES YOU TO BRAKE AGAIN SUDDENLY. THIS TIME THE BRAKE PEDAL WILL REQUIRE MORE PRESSURE AND PEDAL TRAVEL IS SIGNIFICANTLY MORE. THIS IS UNSAFE AND NEEDS TO BE CHANGED.
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL
I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.
THE CAR WILL GO BACKWARDS WHILE IN PARK, SPECIALLY WHEN THE BATTERY IS DEPLETED. LATE AT NIGHT I HAD PARKED THE CAR IN THE MIDDLE OF THE STREET GOT OUT AND WAS GOING TO MOVE A TRASH CAN OUT OF THE WAY WHEN THE CAR STARTED ROLLING BACKWARDS. I TRIED TO STOP IT BUT COULD NOT SO I HAD TO JUMP IN AND PUT ON THE BRAKES JUST IN TIME BEFORE IT HIT THE NEIGHBORS CAR. I GOT A BRUISE ON MY KNEE TRYING TO GET IN TO THE CAR. I WAS ABLE TO REPEAT THE PROBLEM AND VIDEO TAPE IT AS PROOF. GM ENGINEERING HAD SOMEONE COME OUT FROM RAYTHEON AND CHECK OUT THE CAR AND HE ALONG WITH THE MECHANIC AT MOSS BROTHERS CHEVY CONFIRMED THE PROBLEM. THEY SAID THEY COULD NOT REPAIR THE PROBLEM, AND THEY WANTED THE CAR BACK AT GM TO RUN FURTHER TESTS ON IT. THEY OFFERED TO REPLACE THE CAR BUT I WAS NOT SATISFIED WITH THE PRICE DIFFERENCE I HAD TO PAY FOR THE REPLACEMENT. THEY HAD TO DELIVER THE CAR ON A TOW TRUCK BECAUSE IT WAS DEEMED TOO DANGEROUS TO DRIVE. THEY TOLD ME THEY WILL NOT REPAIR IT UNDER WARRANTY THE SERVICE MANAGER SAID HE COULD NOT TOUCH IT AT GM ORDER. I AM STILL TRYING TO FIGURE OUT A WAY TO REPLACE THE CAR BECAUSE IT IS UNPREDICTABLE HOW THE PARK AND REVERSE GEARS WILL ACT I HAVE MANY EXAMPLES OF THE PROBLEM ON YOUTUBE AND ON ONE OCCASION THE CAR WOULD NOT GO BACKWARDS IN REVERES AND AFTER A FEW MINUTES IT SUDDENLY JERKED BACKWARDS AT HIGH SPEED SCARING ME AND MY FAMILY. HERE IS THE LINK I PROVIDED TO GM BEFORE THEY TOOK THE CAR IN. HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL7ETUGMNBO_7JQP6QEV
WHILE SLOWING DOWN APPROACHING A RED LIGHT WITH THE GEAR IN L (REGENERATIVE BRAKING), THE CAR WAS IN ELECTRIC MODE AND TRAVELING AT A LOW SPEED (UNDER 10MPH AND LIKELY LESS THAN 5MPH) WHEN THE PASSENGER SIDE FRONT TIRE WENT INTO A LARGE BUT SHALLOW POT HOLE AT WHICH TIME THE CAR FELT LIKE IT ACCELERATED (AT THE VERY LEAST DECELERATION ENDED). MY FOOT WAS ALREADY ON THE BRAKE PEDAL (NOT SURE IF I WAS PRESSING IT); HOWEVER, I IMMEDIATELY MASHED THE BRAKE PEDAL DOWN AS FAR AS IT WOULD GO. AT FIRST THIS DID NOT SEEM TO HAVE ANY EFFECT. AFTER A MOMENT, THOUGH, IT FINALLY KICKED IN AND THE CAR STOPPED IMMEDIATELY. I DO NOT BELIEVE I HIT THE CAR IN FRONT OF ME (WHICH WAS COMPLETELY STOPPED). HOWEVER, THAT DRIVER WASN'T SURE IF I DID AND ASKED FOR MY INFORMATION (THERE WAS NO PAINT TRANSFER OR ANY MARKS ON MY CAR--THERE WAS A MARK ON THE OTHER VEHICLE WHICH I BELIEVE WAS ALREADY THERE AND THE OTHER DRIVER WASN'T SURE AND WANTED TO TALK TO HER HUSBAND ABOUT IT). NOTE IN THE LATER SECTION THAT ASKS "WAS THERE A CRASH?" I AM MARKING NO AS I DO NOT BELIEVE THERE WAS A COLLISION NOR IS THERE ANY PHYSICAL EVIDENCE ON MY CAR OF A COLLISION. HOWEVER, THE OTHER DRIVER MAY DISPUTE THAT.
MICHELIN GREENX ENERGY SAVER A/S TIRES (DOT M3 38 001X, TPO SPEC1473MS) TWO SIDEWALL BLOWOUTS IN ON MONTH FROM RELATIVELY MINOR CURBING SCRAPES. ALSO HAD TO REPLACE ANOTHER TIRE WITH A SIDEWALL RIP BEFORE IT BLEW OUT IN JULY. HAS COST US $900, BETWEEN TIRE REPLACEMENTS, TOW CHARGES, AND LYFT RIDES. NO ENERGY SAVINGS THERE. PHOTO IS OF THE MOST RECENT OCCURRENCE ON 10/15. WE REPLACED THE LAST TWO WITH WITH HEAVIER TIRES.
I HAVE ONLY HAD THE VEHICLE FOR THREE WEEKS, BUT ALREADY TWICE, THE VEHICLE WOULD NOT RECOGNIZE THE KEY FOB AND WOULD NOT START, LOCK, OR UNLOCK. THIS HAPPENED TWICE, SEEMINGLY RANDOMLY, WHEN THE VEHICLE WAS STATIONARY IN A PARKING LOT AND TURNED OFF. A DEALERSHIP REPROGRAMMED THE RECEIVER IN THE VEHICLE YESTERDAY, SO WE WILL SEE IF THE PROBLEM IS FIXED. BUT SINCE I SAW THAT I WAS NOT THE ONLY ONE WHO HAD HAD THIS PROBLEM, I THOUGHT IT SHOULD BE REPORTED.
AT TIMES, THE VEHICLE WILL NOT RECOGNIZE THE KEY FOB AND WILL NOT START, LOCK, OR UNLOCK. THIS HAPPENS SEEMINGLY RANDOMLY WHEN THE VEHICLE IS STATIONARY AND OFF. I CAN NOT REPRODUCE THE PROBLEM, BUT IT HAPPENS ABOUT 2-3 TIMES A MONTH. IT SEEMS THAT IF I GET THE FOB AWAY FROM THE CAR FOR ABOUT 15 MINUTES AND RETURN, THE VEHICLE THEN RECOGNIZES THE KEY AGAIN.
VEHICLE BRAKES FAIL TO FULLY ENGAGE INTERMITTENTLY. WHEN SLOWING DOWN ON MULTIPLE SEPARATE OCCASIONS, THE BRAKES WORK INITIALLY, THEN, THE CAR FEELS LIKE IT'S SLIDING ON ICE (DRY SUMMER ROADS) THEN THE BRAKES ENGAGE AGAIN. THE BRAKE PEDDLE GENERALLY FEELS NORMAL AT FIRST, THEN GOES SOFT AND SINKS. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS WHO'VE STATED THERE'S NOTHING THEY CAN DO. THIS IS A SERIOUS SAFETY CONCERN TO JUST SEND SOMEONE ON THEIR WAY WITH. I'VE ALSO BEEN WORKING WITH GENERAL MOTORS. WHILE WORKING WITH GM, THEY RECOMMENDED I TAKE THE VEHICLE TO A DIFFERENT DEALERSHIP FOR A SECOND OPINION. THE NEW DEALERSHIP FOUND ERROR CODES OUTLINING THE TRACTION CONTROL MODULE IS MALFUNCTIONING AND ELECTRICAL GROUND ISSUES EXIST.
THIS AFTERNOON MY WIFE & DAUGHTER WERE OUT SHOPPING HERE NEAR TAMPA--OUTSIDE TEMP 'ONLY' 93* TODAY WITH REAL FEEL 108. THEY RETURNED TO THE CAR, UNLOCKED BUT DID NOT REMOTE START, & PLACED THEIR PACKAGES IN THE HATCH BEFORE SITTING IN THE CAR & CLOSING THE DOORS. MY WIFE TRIED TO START THE CAR & GOT THE MESSAGE OTHERS HAVE GOTTEN ABOUT THE KEY FOB NOT BEING RECOGNIZED. THEY TRIED AGAIN TO START THE CAR & GOT THE MESSAGE AGAIN & COULD READ ENOUGH BEFORE IT DISAPPEARED TO PUT THE KEY FOB IN THE CENTER CONSOLE. THEN THE DOORS LOCKED WHILE THE WINDOWS WERE UP & THEY STILL COULDN'T START THE CAR. I HEADED TO THEIR LOCATION, ABOUT 15 MINUTES AWAY, PREPARED TO BREAK THE WINDOW. I WAS ABOUT TO TELL THEM TO CALL 911 WHEN THEY SAID THE CAR WAS FINALLY ABLE TO START & THEY DROVE HOME WITHOUT FURTHER INCIDENT.
THE TRAFFIC NAVIGATION SYSTEM REQUIRES THAT THE DRIVER CONSTANTLY TAKE THEIR EYES OFF THE ROAD. THERE IS NO AUDIBLE WARNING ABOUT DELAYS AND THE MAP ONLY SHOW INTERSTATE HIGHWAYS WITH RED OR GREEN ROAD MARKERS. OTHER AFFECTED STREETS ARE ON A LIST THAT ONE HAS TO READ OFF THE SCREEN AND CONSTANTLY CHECK. THIS IS A MAJOR HAZARD AND A SETUP FOR ACCIDENTS.
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
ON MAY 8TH, 2017, CAR BEGAN TO MAKE A GRINDING, WHIRRING SOUND AND BECAME UNDRIVEABLE. CAR WAS IN SLOW MOTION ON A COUNTRY ROAD, HAVING JUST SLOWED DOWN FOR A LIGHT THEN TURNED INTO PARKING LOT WHEN NOISE BEAN.
WE'VE HAD A TOTAL OF THREE CHEVY VOLTS. TWO HAVE BEEN GREAT, BUT THE 2017 VOLT WE GOT IN FEBRUARY 2017 HAS BEEN AWFUL -- THE CAR COMPLETELY LOSES POWER WITHOUT WARNING. IT HAPPENS WHILE DRIVING, BOTH ON THE FREEWAY AND SURFACE STREETS. AND JUST TO CLARIFY, I DON'T MEAN THE CAR WAS OUT OF ELECTRICITY OR OUT OF GAS (EACH TIME THIS HAPPENED, THE CAR HAD BOTH). WE WILL BE DRIVING ALONG WHEN, OUT OF THE BLUE, THE CAR SIMPLY JUST STOPS RUNNING, LEAVING US TO DO OUR BEST TO GET IT OUT OF THE ROADWAY WITHOUT GETTING HIT. THE CAR (WHICH ONLY HAS ABOUT 1,000 MILES ON IT) HAS BEEN IN THE SHOP OFF AND ON FOR ABOUT A MONTH NOW. WE HAVE BEEN VERY DISAPPOINTED BY HOW BOTH GM AND THE DEALER HAVE BEEN HANDLING THE SITUATION.
THIS ELECTRIC CAR HAS REGENERATIVE BRAKING. BESIDES BEING IN THE REGULAR BRAKING, THERE IS A PURE REGENERATIVE BRAKING PADDLE ON THE STEERING WHEEL. BUT WHEN YOU USE THIS BRAKE, THE BRAKE LIGHTS TO NOT TURN ON. THIS IS A MAJOR HAZARD AS I USE THIS BRAKE ALL THE TIME AND CARS BEHIND ME DO NOT KNOW I AM BRAKING AND HAVE ALMOST REAR ENDED ME. CHEVY DEALER SAYS THAT IS THE WAY IT IS DESIGNED AND IS FUNCTIONING PERFECTLY. WHY HAS THIS BEEN APPROVED TO DESIGN A BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS? WHAT CAN BE DONE ABOUT THIS?
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS A
STRONG BURNING AND/OR FUEL SMELL FILLED THE PASSENGER CABIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS MOST NOTABLY WHEN THE CAR WAS OPERATING IN 'ENGINE RUNNING DUE TO TEMPERATURE' MODE. THE ODOR WAS STRONG ENOUGH TO CAUSE DIZZINESS AND REQUIRED TO THE WINDOWS TO BE OPENED TO VENT THE CABIN. THE SMELL AND ORDER NOW IS PERSISTENT EVEN WHEN DRIVING IN ALL-ELECTRIC MODE. MY INTENSION IS TO REPLACE THE CABIN AIR FILTER WITH A CARBON AIR FILTER PER 16-NA-127.
MY 2017 CHEVY VOLT SUDDENLY LOST ALL POWER WHILE I WAS DRIVING ABOUT 35 MPH IN ELECTRIC MODE. THE CAR HAS BEEN DRIVEN ABOUT 4500 MILES. A "SHIFT TO PARK" MESSAGE WAS DISPLAYED ON THE DASHBOARD. I COULD NOT RESTART THE CAR AND HAD IT TOWED TO A DEALER FOR SERVICE. THE DEALER REPLACED THE POWER INVERTER MODULE AND UPDATED THE SOFTWARE. AFTER THE REPAIRS, THE ELECTRIC MOTOR HAS STALLED ON TWO OCCASIONS AND THE CAR SHAKES VIOLENTLY THEN SWITCHES INTO THE GASOLINE ENGINE MODE.
THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH ON A MILD CURVE ON A WET OREGON STATE HIGHWAY. IT BECAME EXTREMELY DIFFICULT TO STEER THE VEHICLE. THIS SURELY COULD HAVE CAUSED INJURY OR DEATH HAD THERE BEEN A SHARP CURVE OR PEDESTRIAN OR VEHICLE TO AVOID. I AM HAVING THE VEHICLE TOWED TO THE DEALERSHIP FOR REPAIR. THIS VEHICLE HAS 2043 MILES ON IT.
ON 3 SEPARATE OCCASION MY CAR HAS DIED ON THE HIGHWAY AND LOST ACCELERATION, GM ISSUED A RECALL BETWEEN MY FIRST AND SECOND INCIDENTS AND THE RECALL FIX DID NOT FIX THE ISSUE AS THIS HAPPENED A THIRD TIME. NOV 14TH WAS THE FIRST TIME BUT IT HAS HAPPENED MULTIPLE TIMES. THIS IS VERY DANGEROUS AND PEOPLE WILL PROBABLY DIE BECAUSE OF THIS. THE ERROR MESSAGE ON THE SCREEN IS PROPULSION POWER IS REDUCED
IF THE CAR LOSES POWER, AND THE DOORS HAVE LOCKED (DO AUTOMATICALLY), THERE IS NO WAY TO MANUALLY UNLOCK THE DOORS. THE PLUNGER IS RECESSED SO MUCH IT'S IMPOSSIBLE TO RAISE IT TO UNLOCK. I CONTACTED CHEVROLET, THEY HAVE NO ANSWER ON HOW TO OVERCOME THIS. I HAVE A FRIEND WHO WAS LOCKED IN ANOTHER TYPE OF VEHICLE WHEN LOST POWER, BUT COULD MANUALLY UNLOCK THE DOORS. TV NEWS THIS MORNING SHOWED A PERSON TRAPPED IN A CAR WITH NO POWER, BUT WAS ABLE TO MANUALLY UNLOCK THE DOORS. THE MESSAGE WAS TO LEARN HOW TO MANUALLY UNLOCK THE CAR IN CASE OF EMERGENCY. PLEASE SEE IF THIS CAN BE REMEDIED, IT MAY SAVE LIVES. THANK YOU, GRATEFUL TAXPAYER. *TR
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO DISPLAY THE SPEED OF THE TRAVELING VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE DRIVING THE VEHICLE ON A FREEWAY A LIGHT CAME ON STATING ALL SYSTEMS WOULD SHUT DOWN AND ALL SYSTEMS DID SHUT DOWN IMMEDIATELY. THERE WAS HARDLY TIME ENOUGH TO PULL OVER TO THE SIDE OF THE ROAD. EVEN THE ONSTAR SYSTEM WAS INOPERABLE TO CALL FOR ASSISTANCE. THE DOOR FOB WOULD NOT WORK TO OPEN THE CAR DOORS. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. THE TOW COMPANY WAS UNABLE TO PLACE THE CAR IN NEUTRAL SO SKATES WERE USED TO PLACE THE VEHICLE ON A FLATBED TOW TRUCK. THE CHEVROLET DEALERSHIP, SINGH, RIVERSIDE, CA THAT RECEIVED THE TOW VEHICLE STATED THE PROBLEM WAS DUE TO 3 DEFECTIVE FUSES THAT HAD SOMETHING TO DO WITH THE BATTERY SYSTEM OF THE VEHICLE. I WAS TOLD THAT THE FUSES WERE PRODUCED OVERSEAS AND THAT THERE WERE NO PARTS AVAILABLE FOR THE CAR AND NO ESTIMATED DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE SERVICE REPRESENTATIVE AT THE DEALERSHIP INFORMED ME THAT GMC HAD SENT OUT A FLYER RELATING TO THIS PROBLEM AND THAT IT WAS A KNOWN PROBLEM. AFTER 3 WEEKS I WAS TOLD THE CAR WAS REPAIRED AND I PICKED IT UP. THREE DAYS AFTER PICKING UP THE CAR I HAD THE SAME PROBLEM. THE CAR WAS TOWED BACK TO THE SAME DEALERSHIP. A GMC FIELD TECHNICIAN WAS DISPATCHED TO THE DEALERSHIP TO RUN DIAGNOSTICS ON THE CAR. GMC IS IN THE PROCESS OF RE-PURCHASING THE VEHICLE FROM ME UNDER THE CALIFORNIA LEMON LAW. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIR OF THIS PROBLEM FOR 7 WEEKS.
WIFE WAS DRIVING TO WORK WHEN CAR (WITH ~2500 MILES ON IT) JUST SHUT OFF, LUCKILY ON A SIDE STREET AFTER CROSSING A BUSY HIGHWAY. I DROVE TO MEET HER AND CALLED ONSTAR. IT WAS IN THE "SHIFT TO PARK" MODE. THEY CONNECTED ME WITH THE VOLT SUPPORT TEAM. THEY DETERMINED IT HAD SOMEHOW GOT INTO SERVICE MODE AND THEY TALKED ME THOUGH GETTING IT OUT OF THAT. I DECIDED TO TAKE THE CAR DIRECTLY TO THE DEALER. IT SEEMED FINE FOR A FEW MILES BUT IT STARTED DISPLAYING REDUCED PROPULSION POWER AND DIED AGAIN ABOUT 100YDS AWAY FROM THE DEALER, AFTER I HAD JUST PULLED ONTO A BUSY HIGHWAY. I TRIED THE TECHNIQUE TO GET IT OUT OF SERVICE MODE, BUT IT DID NOT WORK THIS TIME AND HAD TO CALL FOR A TOW (AND POLICE DETAIL SO I WOULDN'T GET REAR-ENDED). THE DEALER REPAIRED THE CAR AND SAID THE PROBLEM WAS A SHORT IN THE BATTERY COOLING SYSTEM/PUMP.
HEADREST JUTS OUT TOO FAR FORWARD. THIS SEEMS TO BE A PROBLEM ON ALL NEWER CARS. MY WIFE CAN NOT SIT STRAIGHT UP IN THE SEAT WITH HER BACK AGAINST THE SEATBACK WITHOUT HAVING THE HEADREST PUSHING HER HEAD DOWNWARD. WE TRIED TO MOVE THE HEADREST UP AND DOWN WITH NO RESOLVE. SHE IS ABOUT 5 FOOT 7 INCHES WITH VERY GOOD POSTURE. THE HEADREST SEEM TO PUT HERE HEAD IN AN UNNATURAL POSITION.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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