Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
THE STABILITY CONTROL SYSTEM FREQUENTLY ACCELERATES WHEN BRAKING ON A MANHOLE COVER OR A MAJOR POTHOLE. THE ACCELERATION IS HARD AND COULD EASILY CAUSE THE DRIVER TO REAR-END THE CAR IN FRONT. I'M AWARE OF THE ISSUE AND BRAKE FULLY BEFORE SUCH AN OBSTACLE IF THERE IS A STOPPED CAR IN FRONT, BUT I WARN EVERY OTHER PERSON WHO DRIVES MY VEHICLE BECAUSE OF THE SERIOUSNESS OF THE ISSUE.
SERVICE AIRBAG ALERT WAS DISPLAYED AFTER DRIVING OVER BUMP IN THE ROAD POSSIBLY COMPROMISING THE FUNCTION OF THE AIRBAG SYSTEM IN A CRASH.
THE PASSENGER'S SEAT DETECTOR FOR AIRBAG IS NOT FUNCTIONAL. THERE'S A REPORT AT MY DEALER (ACTION CHEVROLET) OF THE DEFAULT. I ALSO FILED A COMPLAINT AT THE GM CUSTOMER SERVICE AND AFTERSALES AND WAS TOLD THAT THEY WOULD NOT PAY FOR THE SEAT COMPONENT INVOLVED BEEING OUTSIDE MY 60,000 KM WARRANTY (WAS A LITTLE OVER THEN!). THIS IS NOT THE RESULT OF A MISUSE OR WATER SPILL ON THE SEAT. I FEEL THAT THE SECURITY OF MY FAMILY IS JEOPARDISED BY THIS DEFECT. THE COST OF REPAIR IS IMPORTANT AND EXCEEDS OUR BUDGET OF OPERATION FOR THAT CAR. LEARNING NOW THAT MANY VOLTS OF THOSE YEARS WERE AFFECTED BY THIS IMPORTANT PROBLEM, I FEEL THAT IT QUALIFIES FOR A RECALL AND FIXING BY GM. THANK YOU FOR TREATING MY DEMAND ACCORDINGLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
THE INSTRUMENT PANEL GOES COMPLETELY BLANK WHEN STARTING THE CAR, AND STAYS BLANK FOR THE DURATION OF THE TRIP. SPEED, WARNING LIGHTS, AND ALL OTHER INDICATORS ARE COMPLETELY ABSENT. THE EVENT APPEARS TO BE RANDOM, WITH SOMETIMES THE PANEL WORKING FINE, OTHER TIMES IT IS COMPLETELY BLANK. THE CAR APPEARS TO OTHERWISE WORK PERFECTLY FINE, AND CAN BE DRIVEN IN THIS STATE, ALTHOUGH I THINK THIS IS A VERY UNSAFE SITUATION. IT HAS HAPPENED IN COLD CONDITIONS, WARM CONDITIONS, AND EVERYTHING IN BETWEEN.
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO SHIFT THE GEAR INTO PARK IN ORDER TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF AND RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO SOUTH-PAT O'BRIEN CHEVROLET (3880 PEARL RD, MEDINA, OH 44256, (330) 460-0718) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER HYDRAULIC AND MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
WHILE DRIVING THE AIRBAG LIGHT CAME ON FOR THE PASSENGER AIRBAG. IT WOULD COME ON AND GO OFF EVEN WHILE SOMEONE WAS SITTING IN THE SEAT THE AIRBAG WOULD JUST TURN OFF AND THEN TURN BACK ON.
CAME TO STOP AT BUSY INTERSECTION WHEN THE CAR LUNGED FORWARD SEVERAL TIMES UNTIL I THREW IT INTO NEUTRAL. THIS UNINTENDED ACCELERATION HAS HAPPENED THREE TIMES SINCE I HAD THE CAR'S BATTERY SERVICED A LITTLE OVER A MONTH AGO. IN ADDITION, THE CAR WILL SPORADICALLY NOT GO INTO REGENERATION MODE AS IT IS SUPPOSED TO DO WHEN COMING TO A STOP OR SLOWING DOWN. THIS ALSO JUST STARTED HAPPENING SINCE THE BATTERY SERVICE WAS PERFORMED.
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL MALFUNCTIONED. THE CONTACT STATED THAT THE SCREEN BECAME BLACK AND NONE OF THE INSTRUMENT CLUSTER ICONS WERE VISIBLE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. REGAL CHEVROLET IN LAKELAND, FLORIDA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
TAKATA RECALL: THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST 2-3 YEARS. I BELIEVE IT HAPPENS MOSTLY AFTER THE CAR HAS BEEN SITTING FOR AN HOUR AND AFTER THE ENGINE IS ON GAS ONLY. I WILL DRIVE A FEW MINUTES AND THE WARNING LIGHT COMES ON THE "PROPULSION POWER IS REDUCED." I HAVE TO STOP AND PULL OVER. THE CAR WILL NOT ACCELERATE. IT HAS HAPPENED IN ALL TEMPS AND ALL TIMES OF DAY. THE ENGINE RUNS ROUGH AND MY GAS MILEAGE PLUMMETS. THE LAST 2 TIMES THE BATTERY HAS RECHARGED WHILE I DROVE IT WITH ADDITIONAL BATTERY ONLY TIME OF UP TO 5 MILES. IT HAS HAPPENED AT LEAST 6 TIMES OVER THE LAST 3 YEARS AND THE LAST TIME I WAS ALMOST RUN OVER BY A LARGE DUMP TRUCK. IT HAS HAPPENED 3 TIMES MERGING ONTO A BUSY HIGHWAY. I HAVE BROUGHT IT TO THE DEALER 4 TIMES FOR THIS PROBLEM AND THEY CANNOT REPRODUCE IT SO THEY SAY THEY CAN'T FIX IT. THE LAST CLOSE CALL SCARED ME SUFFICIENTLY THAT I HAVE ASKED THE DEALER SERVICE REPAIR TO NOTIFY GM AND THEY SAID THERE IS NOTHING THEY CAN DO WITHOUT A CODE. I DON'T HAVE THE DOCUMENTS FROM THE LAST VISIT TO SERVICE AS IT IS STILL IN THE SHOP.
CHARGER NO LONGER WORKING
EVSE CHARGING CABLE STOPPED WORKING. GM FLIP FLOPPED OVER THE LAST YEAR ON WARRANTY COVERAGE. I HAVE TECHNICAL SERVICE BULLETINS WITH THE WARRANTY COVERAGE STATUS CHANGED FROM V (VOLTEC), TO BUMPER-TO-BUMPER, IN THE MIDDLE OF THE WARRANTY PERIOD AS OF DEC 1ST, 2017 (NOT WHAT I AGREED TO WHEN I PURCHASED THE CAR). UNABLE TO CHARGE VEHICLE AT HOME WITHOUT IT. GM REPLACED A SIGNIFICANT NUMBER OF THESE UNITS UNDER A RECALL CAMPAIGN BETWEEN 2012-2013, ONLY FOR A PORTION OF THE VIN #'S FROM THE 2011-2012 MODEL YEAR. MINE WAS NOT INCLUDED. THEY ARE MANY OTHERS WITH THIS PROBLEM, AND GM HAS REFUSED TO REPLACE THE REST OF THE 2012 MODEL YEAR UNITS. I HAVE EXHAUSTED ALL AVENUES OF TRYING TO HAVE GM STAND BEHIND THEIR PRODUCT, INCLUDING INVOLVING THE CEO OF GM, MARY BARRA, VIA THE ATTACHED EMAILS. THIS NEEDS TO BE ESCALATED TO RECALL STATUS FOR THE OTHER 10,000 SOME 2012 VOLT UNITS ON THE ROAD TODAY THAT GM WILL NOT STAND BEHIND. THIS RELATES TO THE CAR BEING STATIONARY. CHARGING THE VEHICLE VIA THE EVSE IS ABSOLUTELY NEEDED TO DRIVE THE VEHICLE IN ELECTRIC (EV) MODE.
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE THERE WAS A LOUD ABNORMAL NOISE. THE BILL ROBERTS CHEVROLET BUICK, INC DEALER LOCATED AT 301 W BROADWAY ST, BOLIVAR, MO 65613 STATED THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE. AS A RESULT, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 109,000.
IN MY USED CHEVROLET VOLT 2012, THE AIRBAG LIGHT HAS COME ON. I TOOK IT TO A CHEVROLET DEALERSHIP AND THEY SAID THAT THE PASSENGER PRESENCE MODULE WASN'T FUNCTIONING, AND SO IT WAS CAUSING THE AIRBAG LIGHT TO GO ON AND THUS MAKING MY AIRBAGS INOPERABLE. CHEVROLET SAYS THAT MY CAR IS OUT OF WARRANTY, BUT THIS ISSUE IS WIDELY REPORTED ON CHEVROLET VOLT FORUMS, AND MAKES THE CAR UNSAFE TO OPERATE AS THEIR ARE NO WORKING AIRBAGS WHEN I DRIVE IT. CHEVROLET WANTS ME TO PAY FOR THE REPAIR, BUT SOMETHING LIKE A MODULE THAT DETECTS WHETHER OR NOT A PASSENGER IS PRESENT SHOULD NOT BE A WEAR-AND-TEAR ITEM LIKE TIRES OR EVEN AN ENGINE. I DON'T THINK ITS REASONABLE TO SAY THAT THIS IS OPERATER ERROR, AND INSTEAD I BELIEVE IT IS MANUFACTURER ERROR AND BY NOT DOING THE RIGHT THING AND CORRECTING THEIR DESIGN FLAW AND MANUFACTURER DEFECT, CHEVROLET IS CAUSING MANY VOLT DRIVERS TO OPERATE UNSAFE VEHICLES THAT HAVE NO OPERABLE AIRBAG OR PAY A LARGE AMOUNT OF MONEY FOR A NEW PASSENGER SIDE SEAT WITH A NEW PRESENCE MODULE. THROUGH RESEARCH ON FORUMS, MANY CHEVROLET VOLT DRIVERS HAVE ALREADY PAID ANYWHERE FROM $500-$1200 FOR THIS REPAIR, AND I BELIEVE THEY SHOULD ALSO RECEIVE COMPENSATION. I HAVE NOT PAID TO HAVE THIS FIXED YET AND AM STILL TRYING TO FIND A RESOLUTION WITH CHEVROLET, BUT AS IT IS A WIDESPREAD ISSUE, I THOUGHT THE NHSTA SHOULD KNOW ABOUT IT AND DO SOMETHING TO PROTECT CONSUMERS. THE CAR HAS NEVER BEEN IN AN ACCIDENT, AND I HAVE NO IDEA WHY THE AIRBAG LIGHT CAME ON IN THE FIRST PLA
BASICALLY WHEN ANYONE SITS IN THE FRONT PASSENGER SEAT OUR 2012 CHEVY VOLT THE AIR BAG WARNING DETECTION/ FAILURE COME ON; THIS HAPPENS WHEN THE CAR IS STATIONARY AND DRIVING. IT STARTED HAPPENING SPORADIC, BUT LATELY IT HAS BEEN MORE CONSISTENT WITH THE SAFETY ALERT DEFECT. IT PRESENTS SOME HUGE SAFETY CONCERNS FOR US BECAUSE WE ARE NOT SURE IF IT WOULD PROTECT THE PASSENGER SITTING IN THAT SEAT IF THERE WOULD BE AN IMPACT. WE BELIEVE GENERAL MOTORS SHOULD ADDRESS THIS ISSUE. WE CAN'T BE THE ONLY VOLT HAVING THIS ISSUE. THANK YOU!
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. WHILE DRIVING 65 MPH, THE INSTRUMENT CLUSTER WENT COMPLETELY DARK. THE VEHICLE WAS TAKEN TO GEORGE MOORE CHEVROLET (10979 ATLANTIC BLVD, JACKSONVILLE, FL 32225) WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 10/23/17 *BF
THE INFORMATION DISPLAY HAS GONE BLACK. THE INFORMATION DISPLAY SHOWS SPEED, MILEAGE, FUEL LEVEL, TURN BLINKER STATUS, AND OTHER CRITICAL INFORMATION. THE SCREEN BRIGHTNESS ADJUSTMENT DOES NOT AFFECT THE DISPLAY AND IS NOT THE PROBLEM. THE ISSUE CONTINUES WHETHER THE VEHICLE IS IN MOTION OR STATIONARY, ON CITY STREETS OR HIGHWAY, TURNING, OR BRAKING. I DO NOT KNOW THE ROOT CAUSE OF THE ISSUE BUT IT APPEARS TO INVOLVE ONBOARD COMPUTER COMPONENTS. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT NOR DAMAGED IN ANY WAY.
ON 8/23/17, MY CAR POPPED UP THE MESSAGE "SERVICE HIGH VOLTAGE CHARGING SYSTEM" ON MY DASHBOARD DISPLAY WHILE I WAS STATIONARY WITH THE CAR ON. UPON RESEARCHING THE PROBLEM ONLINE, I NOTICED IN THE GM FORUMS THAT THE PROBLEM WAS DUE TO AN INCORRECT AMOUNT OF FLUID IN THE RESERVOIR SURROUNDING THE BATTERY. SERVICE CAMPAIGN #14114 (RESS BATTERY COOLANT LEVEL LOW) WAS GENERATED BY GM FOR 2012 & 2013 CHEVROLET VOLTS, BUT MY VIN FOR MY 2012 CHEVROLET VOLT WAS NOT INCLUDED. I EXPLAINED TO GM (CORPORATE) AND KELLER MOTORS THAT THIS IS A WELL-DOCUMENTED PROBLEM AND THAT THE FIX WAS TO ADD BATTERY COOLANT, BUT I GOT THE SAME RUN-AROUND ANSWER THAT MY VIN WAS NOT INCLUDED IN THE SERVICE CAMPAIGN / RECALL. KELLER MOTORS IN HANFORD, CA WAS FINALLY ABLE TO TAKE A LOOK AT MY VEHICLE ON 8/29/17 AND FOUND THE PROBLEM TO BE EXACTLY AS NOTED IN THE SERVICE RECALL. THERE WERE NO LEAKS. THE COOLANT WAS $13.13. THE LABOR WAS $119.50. THAT'S ABSURD -- I CAN POUR IN COOLANT MYSELF! WHAT I CAN'T DO IS CLEAR OUT THE ERROR CODES THAT WERE POPPING UP ON MY CAR THAT WAS PREVENTING ME FROM CHARGING IT AND USING THE ELECTRIC BATTERY. I REALLY FEEL THAT MY CAR WAS MISSED IN GM'S SERVICE CAMPAIGN # 14114, AND FEEL LIKE I SHOULD REIMBURSED BY THEM FOR MY OUT OF POCKET EXPENSE. A COPY OF MY PAPERWORK FROM KELLER MOTORS DETAILING THE PROBLEM IS ATTACHED TO THIS COMPLAINT. FURTHERMORE, I WAS ASSIGNED CASE # 8-3209935105, AND A WOMAN BY THE NAME OF JASMINE FROM GM (WHEN I INITIALLY CALLED CORPORATE ABOUT THIS PR
THE MAIN DRIVER DISPLAY DOES NOT COME ON USUALLY WHEN IT IS COLD OUTSIDE. THIS HAPPENS MOSTLY IN THE WINTER, BUT HAS BEEN HAPPENING MORE WHEN TEMPS ARE IN THE 70'S. NEVER IN THE SUMMER. THERE IS NO SPEED, FUEL OR MILEAGE DISPLAY.
LCD SCREEN THAT SHOWS SPEED AND FUEL LEVEL AND INFORMATION SHORTED OUT WHILE DRIVING
SERVICE AIRBAG WARNING APPEARED. ALL OTHER FUNCTIONS CHECKED OK, NO CODES. ONE DAY LATER THE MULTIFUNCTION SCREEN DISPLAY IS BLANK AND ALL BUTTONS BUT THE CLIMATE CONTROL ARE NON FUNCTIONING. ONLY CAPACITIVE TOUCH BUTTONS THAT WORK ARE FRONT DEHUMIDIFIER, AND FAN CONTROL BUTTONS (INCLUDING AUTO). AIR CONDITIONING IS STUCK ON AN NO OTHER BUTTONS FUNCTION. MAY BE RELATED TO PRIOR SUBMISSION: NHTSA ID NUMBER: 10872363
CAR SAYS SERVICE HIGH POWER CHARGING SYSTEM, CHECKED THE COOLANT LEVELS AND THEY ARE LOW. CAR REFUSES TO CHARGE NOW SINCE THE WARNING, EVEN THOUGH I ADDED COOLANT TO THE RESERVOIRS.
SERVICE HIGH VOLTAGE CHARGING SYSTEM CHECKED RESERVOIR AND IT IS BELOW COLD LEVEL MARK SYSTEM WILL NOT CHARGE NOW
THE CHARGER OVER HEATS AND MELTS WIRES COATING SHORTING THE WIRING CAUSE CHARGER TO BLOW FUSE LEAVING A FIRE HAZARD IN YOUR GARAGE
I HAVE HAD VARIOUS ELECTRICAL ISSUES-NOVEMBER OF 2012. FIRST BACK UP CAMERA WENT BLANK, JULY 2014 CHECK ENGINE LIGHT HIGH VOLTAGE; NOVEMBER 14 ELECTRICAL ISSUE; JUNE 2015 UNINTENTIONAL RUNNING LIGHT ON; JULY 2015 SAME ISSUE; AUGUST 2015 CHECK ENGINE/ARIBAG LIGHT ON DEALER CHECKED AND RESET CODES . AUGUST 2016 CHECK AIRBAG LIGHT ON. WENT IN SEVERAL TIMES STEVE MOORE ORDERED PART THAT WOULD BE $1,200 TO FIX. LIGHT WENT OFF. WHEN CHECK AIRBAG CAME BACK ON TOOK THE CAR TO A DIFFERENT DEALER. CITY CHEVROLET SAID I NEEDED A NEW 12 VOLT BATTERY REPLACED BATTERY WITHIN 48 HOURS OF BEING AT THE DEALER ISSUE CAME BACK. NOW THE LCD SCREEN IS BLANK. THE PROBLEMS SEEMS TO BE ELECTRICAL IN NATURE
THE LCD SCREEN SHOWING SPEED, CHARGE LEVEL, AMOUNT OF FUEL GOES DARK AS I DRIVE DOWN THE ROAD. IT COMES BACK ON AFTER RESTART BUT SHUTS BACK DOWN. VERY DANGEROUS, DON'T KNOW HOW FAST I'M DRIVING OR FUEL LEVEL.
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. ON SEVERAL OCCASIONS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REGENERATIVE BRAKE BEARING. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT HAD TO WAIT FOR THE BRAKE PEDAL TO RETURN TO NORMAL POSITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
THE SCREEN ON THE DRIVERS DASH FOR THE INSTRUMENT PANEL , SPEED, GAS VOLUME AND ELECTRIC CHARGE,HAS GONE BLACK OR BLANK AND STAYS BLACK IN PARK OR IN DRIVING MODE. THE RESULT OF THE INSPECTION FROM A CHEVY TECHNICIAN FOUND THE CLUSTER IS INOP. IT NEEDS TO BE REPLACED AND REPROGRAMED FOR $923.52 AS QUOTED.THIS IS AN ON GOING PROBLEM WITH OTHER VOLT OWNERS AND A COMPLAINT : NHTSA ID NUMBER 10872363 HAS BEEN FILED.
THE SPEED CONTROL WOULD STICK ON DURING VERY COLD WEATHER. THIS HAPPENED AT LEAST TWICE TO MY WIFE. SHE RODE THE BRAKE TO SLOW IT DOWN BUT THE CAR KEPT FIGHTING THE BRAKE. THIS WAS CITY DRIVING, IN APPLETON, WI.
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING AND COMPLETELY LOST POWER. THE VEHICLE WAS TOWED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,014. *CN
SEE NHTSA COMPLAINT NUMBER 10949504 FEB 3, 2017 THAT REFLECTS A SECOND TIRE IN THE SAME DRIVER FRONT POSITION WHEN IT LOST PRESSURE DUE TO A CRACK IN THE SIDEWALL WHILE SITTING IN THE DRIVEWAY THE MORNING OF FEB 3, 2017. THE PRESSURE HAD DROPPED FROM ABOUT 38 PSI TO 26 PSI OVER ABOUT 2 DAYS IT HAD BEEN PARKED. I GOT IT TO A CORNER GAS STATION ABOUT 1 MILE AWAY WHO WHERE - LOSING ANOTHER 2 PSI WHILE TRAVELING AND THE MECHANIC DETECTED THE SIDEWALL PROBLEM INDICATING IT WAS A TIRE DEFECT AND IT WOULD BE BEST TO TAKE IT TO THE DEALER/SERVICE DEPT. IT WAS RE-PRESSURIZED TO 38PSI AND OTHER TIRE PRESSURES WERE CHECKED (NO PROBLEMS). GOING THE FEW MILES TO THE DEALER, THE TIRE LOST 4-5 PSI PRESSURE. I WAS TOLD BY THE DEALER/SERVICE MANAGER THAT THE TIRE NEEDED REPLACEMENT AND THAT IT WAS SOMETHING I MIGHT HAVE DONE AND NOT A TIRE PROBLEM. THE SIDEWALL DEFECT SEEMS A SAFER DUPLICATE OF THE FIRST TIRE FAILURE (THAT HAPPENED ON THE INTERSTATE DURING SLOW MOVING TRAFFIC AND WITH FOUR ADULTS IN THE CAR - NHTSA COMPLAINT 10706538, 4/19/15). NOTE THAT BOTH TIRE FAILURES THE TWO ON THE DRIVER'S SIDE. TIRE ROTATIONS ARE DONE FRONT/BACK ON THE SAME SIDE, ONSTAR AND I BOTH MONITOR TIRE PRESSURES, TIRES HAVE NOT BEEN DRIVEN UNDER OR OVER-INFLATED, FAILURES HAVE BOTH BEEN IN THE DRIVER FRONT POSITION (HEAVIEST LOAD).
THIS IS THE SECOND GOODYEAR ASSURANCE FUEL MAX 94V TIRE THAT CAME ON MY 2012 VOLT THAT FAILED IN THE SAME DRIVER FRONT MOUNTED POSITION. SEE NHTSA ID # 10706538 DATE REPORTED 4/19/15. THIS INCIDENT HAPPENED THIS MORNING, IN THE DRIVEWAY. WHEN I STARTED THE CARE, PRESSURE WAS REPORTED AT 26 PSI, DOWN FROM 37 PSI WHEN THE CAR WAS PARKED TWO DAYS AGO. TAKING THE CAR FOR CHECK TO THE CORNER EXXON STATION, THE MECHANIC CHECKING THE TIRE SAW THAT THE SIDEWALL HAD A CRACK AND MENTIONED THIS WAS A TIRE DEFECT. HE INFLATED THE TIRE TO 38 PSI SO I COULD DRIVE THE CAR TO THE DEALER SINCE IT WAS THOUGHT THAT THE DEALER SERVICE DEPARTMENT WOULD BE THE APPROPRIATE PLACE TO POSSIBLY DOCUMENT THE TIRE PROBLEM AND HAVE IT REPLACED. THE TIRE LOST 5 PSI ON THE 3 MILE DRIVE AND I WAS TOLD BY THE SERVICE MANAGER THAT I MUST HAVE HIT SOMETHING, OR DRIVEN WITH THE TIRE UNDERINFLATED; THAT IF THERE WAS SOMETHING WRONG WITH THE TIRE, THERE WOULD HAVE BEEN A RECALL. HE MENTIONED HAD NEVER SEEN ANOTHER VOLT WITH A DEFECTIVE TIRE. HOWEVER, IN 45+ YEARS DRIVING, I'VE NEVER HAD THIS EXPERIENCE WITH A TIRE, KNOWING THE TIRE HAD NEVER BEEN UNDERINFLATED - 34 PSI HAS BEEN THE RECORD LOWEST - (SINCE I MONITOR THE TIRE PRESSURES). THE TIRE WAS ONE OF THE ORIGINAL TIRES ON THE CAR AND THE SECOND ONE FAILING IN THE SAME WAY. THIS TIME, I WAS NOT ON A HIGHWAY, THE LEAK STARTED WHILE PARKED IN THE DRIVEWAY AND THE SIDEWALL CRACK WAS APPARENT IN THE EXXON STATION. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. UPON STARTING THE VEHICLE, THE INSTRUMENT PANEL FAILED WITHOUT WARNING AND PREVENTED THE CONTACT FROM VIEWING THE SPEED LIMIT. IN ADDITION, THE BATTERY PERCENTAGE, TURN SIGNALS, AND FUEL LEVEL COULD NOT BE SEEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
MY 2012 CHEVROLET VOLT STARTED EXPERIENCING PROBLEMS WITH THE SENSOR THAT DETECTS THE WEIGHT OF A INDIVIDUAL IN THE SEAT. THE PROBLEM HAS PROGRESSIVELY GOTTEN WORSE AND BEGAN AROUND 19,000 MILES. IT HAS GOTTEN TO A POINT WHERE IF I HAVE A PASSENGER IN THE CAR, THE AIR BAG WARNING LIGHT WILL COME ON AFTER THEY EXIT THE CAR. SEVERAL OTHER OWNERS IN THE VOLT OWNERS CLUB AND VARIOUS OTHER FORUMS HAVE EXPERIENCED A SIMILAR ISSUE. IN MY CAR THE AIR BAG WARNING LIGHT COMES ON WHEN SOMEONE RIDES IN THE PASSENGER SEAT AND THEN GETS OF. THE "SERVICE AIR BAG" MESSAGE WILL STAY ON UNTIL I TURN OF THE CAR OR PUSH THE SEAT CUSHION WITH MY HAND. THE PROBLEM IS THAT GM IS NOT COVERING THE COST ON A CAR WITH LESS THAN 32,000 MILES. LEAVING CUSTOMERS WITH A BILL OF 800 DOLLARS TO FIX A COMPONENT THAT SHOULD LAST THE LIFETIME OF THE CAR. AS TIME PROGRESSES IT SEEMS TO PROBLEM IS BECOMING MORE COMMON PLACE AND OWNERS ARE STUCK WITH THE BILL. THE BIGGEST PROBLEM IS THAT THE AIRBAG MAY FAIL TO DEPLOY IN THE EVENT OF A CRASH. *TR
WITHOUT WARNING THE ILLUMINATED INSTRUMENT PANEL GOES BLACK. USUALLY IT HAPPENS DURING START UP AFTER THE CAR HAS SET FOR A FEW HOURS. THE PROBLEM RESOLVES ITSELF AFTER DRIVING FOR SEVERAL MILES,OR, IF THE CAR IS SHUT OFF AND RESTARTED. NUMEROUS COMPLAINTS ABOUT THE ISSUE ARE STATED IN THE CHEVY VOLT FORUM ONLINE. THE PROBLEM APPEARS TO BE OCCURRING IN FIRST GENERATION VOLTS. *TR
AT RANDOM TIMES AND DAYS, WHEN STARTING THE CAR, THE CENTER LCD DISPLAY IS BLANK. THIS DISPLAY IS CRUCIAL FOR THE SAFETY OF THE VEHICLE BECAUSE IT DISPLAYS YOUR SPEED, THE BATTERY LIFE AND GAS TANK AMOUNT, TURN SIGNAL INDICATORS AS WELL AS OTHER IMPORTANT DETAILS NEEDED WHEN DRIVING. IT'S NOT SAFE TO DRIVE THIS CAR WHEN THE VEHICLE'S SCREEN IS BLANK. THIS HAS HAPPENED 4 TIMES. 3 OF THE 4 JUST RECENTLY. AFTER A DAY OR 2, THE SCREEN WILL START WORKING AND THEN AFTER A DAY OR 2, IT WOULD STOP. IT'S AN ON GOING ISSUE AND I'M FINDING OUT THROUGH FORUMS THAT THERE'S A BUNCH OF COMPLAINTS ABOUT THIS ISSUE AND NOT JUST WITH THE 2012 VOLT BUT WITH OTHER YEAR VOLTS AS WELL. I'M CONCERNED FOR MY SAFETY AS IT'S DANGEROUS TO DRIVE BLINDLY WITHOUT KNOWING YOUR SPEED OR HOW MUCH GAS OR BATTERY LIFE YOU HAVE LEFT. *TR
GM SENT ME THE FOLLOWING LETTER DATED SEPT. 2016: "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2012 MODEL YEAR CHEVROLET VOLT VEHICLES MAY HAVE A CONDITION WHERE THE ACCELERATOR PEDAL CAN BREAK AT THE STALK JUST BELOW THE HOUSING DUE TO THE DRIVER ENTERING OR EXITING THE VEHICLE WITH THEIR FOOT RESTING ON THE ACCELERATOR PEDAL. IF THE PEDAL BREAKS, IT WOULD NOT BE POSSIBLE TO OPERATE THE ACCELERATOR ONCE THE STALK HAS BROKEN OFF. THE VEHICLE WOULD RETURN TO IDLE REGARDLESS OF TRANSMISSION GEAR POSITION. DO NOT TAKE YOUR VEHICLE TO YOUR CHEVROLET DEALER AS A RESULT OF THIS LETTER UNLESS YOU BELIEVE THAT YOUR VEHICLE HAS THE CONDITION DESCRIBED ABOVE...IF THIS CONDITION OCCURS ON YOUR 2012 VOLT WITHIN 10 YEARS OF THE DATE YOUR VEHICLE ORIGINALLY PLACED IN SERVICE OR 120K MILES, WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE." IN OTHER WORDS, GM WILL NOT RECALL THE VEHICLE AND REPAIR THE PEDAL IN ADVANCE. IF IT BREAKS, THEY'LL FIX IT, BUT THE CAR WILL BE INOPERABLE SO IT WILL HAVE TO BE TOWED TO A DEALER. THIS IS NOT ONLY DANGEROUS, IT COULD HAPPEN IN A REMOTE LOCATION. I SPOKE WITH A VOLT REPRESENTATIVE TODAY WHO CONFIRMED THAT GM WILL NOT RECALL THE CAR AND WILL ONLY MAKE THE REPAIR IF NEEDED, AND ONLY WITHIN 10 YEARS OR 120K MILES. THIS IS A SERIOUS PROBLEM AND GM SHOULD BE REQUIRED TO ISSUE A MANDATORY RECALL AND MAKE THE REPAIR QUICKLY AND FREE OF CHARGE. THE LETTER IS SIGNED BY TERRY INCH, EXECUTIVE DIRECTOR, GM GLOBAL CONNECTED CUSTOME
THE DISPLAY THAT SHOWS GAS GAUGE, MPH, ETC. HAS GONE BLANK. IT IS A HAZARD. THERE NEEDS TO BE A RECALL ON THIS.
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
I CHARGE MY 2012 CHEVY VOLT WITH THE 120V CHARGING UNIT SUPPLIED BY THE MANUFACTURER. I USE THE CHARGER IN A DEDICATED CIRCUIT OF 20 AMPS. HOWEVER I HAVE NOTICED THAT THERE MAY BE A DEFICIENCY IN THE GAUGE OF THE WIRE USED. THE WIRE FROM THE CHARGING UNIT TO THE CAR BECOMES QUITE WARM. HOWEVER, THE SHORT CORD FROM THE CHARGING UNIT TO THE WALL PLUG BECOMES DANGEROUSLY HOT. SO HOT THAT PART OF THE PLUG HAS MELTED AND LEFT BURN MARKS ON THE WALL SOCKET. EVEN THE WALL IS VERY WARM INDICATING THAT THE WIRING IN THE WALL IS HOT AS WELL. I AM CONCERNED ABOUT A POSSIBLE FIRE HAZARD AT THIS POINT. WOULD YOU PLEASE INVESTIGATE? I HAVE ATTACHED A PHOTO OF THE CHARGING UNIT PLUGGED INTO THE WALL SHOWING THE SCORCH MARKS FROM OVERHEATING. DURING THIS TIME, THE CAR IS STATIONARY IN THE GARAGE.
THIS CAR RELIES ON REGENERATIVE BRAKING WHEN THE BRAKES ARE FIRST APPLIED. REGENERATIVE BRAKING IS ONLY APPLIED TO THE FRONT WHEELS. WHEN A WHEEL LOSES TRACTION, REGEN BRAKING SWITCHES OFF COMPLETELY AND IMMEDIATELY, AND FRICTION BRAKES TAKE OVER. THE PROBLEM IS THAT THERE IS A DELAY FROM REGEN BRAKING SWITCHING OFF TO THE FRICTION BRAKES ACTIVATING. THIS DELAY CAUSES THE CAR'S BRAKING DISTANCE TO INCREASE BY A CONSIDERABLE AMOUNT, 5-10FT IN MY PERCEPTION. THIS USUALLY HAPPENS ON WET OR SNOWY ROADS. THE CAR SHOULD REALLY ATTEMPT TO KEEP THE PERCEIVED BRAKING FORCE CONSTANT BY APPLYING THE FRICTION BRAKES TO COMPENSATE FOR THE REGEN SWITCHING OFF AND THEN ACTIVATE THE FRICTION BRAKES AND ABS, AS NEEDED, TO LIMIT WHEEL LOCK. THIS WOULD MAKE THE EXPERIENCE A NORMAL ABS ACTIVATION EVENT, WHICH DRIVERS OF ANY MODERN CAR SHOULD BE USED TO.
AFTER SHIFTING INTO "D" DRIVE, ON A FLAT AREA, AND WHILE STANDING STILL, THEN PRESSING ON THE ACCELERATOR, THE CAR WENT BACKWARDS AS IF IN R. REPEATEDLY SHIFTING BACK INTO P OR R AND THEN TO BACK INTO D, DID NOT CHANGE THE BEHAVIOR. KEPT GOING IN REVERSE AS IF IN "R". ONLY TURNING THE CAR ON AND OFF A FEW TIMES BROUGHT IT BACK TO NORMAL.
I HAVE OWNED THE VEHICLE FOR 4.5 YEARS. IN THE LAST TWO MONTHS THE ERROR MESSAGE "PROPULSION POWER REDUCED" HAS HAPPENED AND THE VEHICLE HAS GONE INTO LIP MODE. ALL THREE TIMES THE MESSAGE OCCURRED WHEN THE VEHICLE WAS STARTED, BATTERY DEPLETED, AND GAS ENGINE RUNNING. DRIVABILTY WAS AN ISSUE AS THE CAR WAS IN LIMP MODE AND WOULD NOT ACCELERATE PROPERLY. MY CAR WAS TAKEN TO THE DEALER, TWICE. I WAS TOLD BY JAY TOWNSEND, DISTRICT MANAGER AFTERSALES CHEVROLET, THAT THIS IS NORMAL OPERATION AND HE POINTED TO A BULLETIN. HE SAID THERE IS NO FIX, BUT THAT GOING INTO LIMP MODE SPONTANEOUSLY WAS A " VEHICLE CHARACTERISTIC ". IT IS ILLOGICAL THAT AN ERROR MESSAGE POPPING UP IS NORMAL "VEHICLE CHARACTERISTICS" AND THAT GOING INTO LIMP MODE IS NORMAL. THIS IS A BIG PROBLEM THAT GM SEEMS WILLING TO ACCEPT. OBVIOUSLY SOME PARAMETERS BEING BROKEN IS SETTING OFF THE WARNING MESSAGE, BUT GM DOESN'T WANT TO ADDRESS THIS. INSTEAD THEY ARE STATING IT IS NORMAL OPERATION. SOMEONE IS GOING TO BE HURT BECAUSE OF SUDDEN REDUCTION OF POWER AND GM'S DELIBERATE DENIAL TO FIX THE PROBLEM. I DON'T WANT THIS TO BE ME OR MY FAMILY.
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. AS A RESULT, THE CONTACT WAS UNABLE TO DETERMINE THE AMOUNT OF FUEL THAT WAS INSIDE THE VEHICLE AND THE SPEED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
THE VOLT WAS PURCHASED IN NOVEMBER OF 2012: IN / AROUND JUNE OF 2013 A WARNING LIGHT CAME ON AND IT WAS TAKEN INTO THE LOCAL DEALER (WHERE IT WAS PURCHASED) IT WAS FOUND TO HAVE A LEAKING COOLANT SYSTEM FOR THE PRIMARY ELECTRIC BATTERY (LITHIUM ION BATTERY). THEY COULD NOT FIND THE LEAK SO THEY REFILED THE SYSTEM AND INCLUDED A FLUORESCENT DYE AND RETURNED IT TO ME (THE AMOUNT OF COOLANT WAS ~7 LITERS). 12 MONTHS LATER (PLUS OR MINUS A FEW WEEKS) IN 2014, THE SAME LIGHT CAME ON, IT WAS AGAIN SERVICED (THEY CLAIMED TO HAVE FIXED THE LEAK) AND IT WAS RETURNED TO ME (~7 LITERS COOLANT). 12 MONTHS LATER (PLUS OR MINUS A FEW WEEKS) IN 2015 AGAIN THE LIGHT CAME ON, THIS TIME A SUBSTANTIAL PART OF THE COOLANT SYSTEM WAS REPLACED AROUND THE LITHIUM ION BATTERIES (CLAIMED TO HAVE FOUND A FEW LEAKY CONNECTIONS). THE VEHICLE WAS AGAIN RETURNED TO ME (~ALL KNEW COOLANT). 12 MONTHS LATER (PLUS OR MINUS A FEW WEEKS) IN NOW 2016 THE SAME LIGHT HAS COME ON YET AGAIN AND IT WILL BE RETURNED TO THE DEALER FOR REPAIR YET AGAIN. LEADING TO THE WARNING LIGHT THE CAR'S FAN RUNS LONGER AND LONGER WHILE CHARGING (ITS TRYING TO COOL DURING CHARGING) AND THE AC STOPS WORKING / BLOWING COLD. THE LIGHT USUALLY COME ON SHORTLY AFTER STARTING. ATTEMPTS ARE CURRENTLY BEING MADE TO CONTACT A CHEVROLET VOLT / ELECTRIC CAR ADVISOR TO WORK WITH THE CHEVROLET ZONE MANAGER ON FIXING / REPAIR THIS VEHICLE. THIS IS NOT ONLY AN OBVIOUS MANUFACTURING DEFECT, WHICH THE DEALER CLEARLY CAN NOT REPAIR. BUT ALSO, A MAJOR
I WAS TRAVELING ON A STRAIGHT CITY STREET WHEN I WAS STRUCK BY A VEHICLE COMING OFF A SIDE STREET THAT HAD LOST CONTROL OF THEIR CAR. I WAS HIT ON THE DRIVERS SIDE DOOR. I WAS GOING ABOUT 25 MPH. I HIT MY HEAD ON THE DOOR FRAME ABOVE THE DRIVERS SIDE WINDOW. THE SIDE AIR BAG DID NOT DEPLOY. I WAS TAKEN TO THE HOSPITAL WHERE I HAD A CT SCAN OF MY HEAD AND NECK PERFORMED. I HAD A SLIGHT CONCUSSION (MEMORY LOSS). HAD HEAD AND NECK PAIN AFTER THE ACCIDENT. MY CAR WAS A TOTAL LOSS.
IT ALL STARTED ON DECEMBER 16TH 2015, I HAD BOUGHT THE CAR CERTIFIED PRE-OWNED WITH 12K MILES ON IT. THE CAR HAS BEEN PLAGUED WITH ISSUES SINCE DAY ONE.. THE ISSUES RANGE FROM LITTLE ELECTRICAL ISSUES, TO MAJOR SAFETY CONCERNS, ALL OF WHICH TAKING MONTHS TO REPAIR. THE FIRST ISSUES WERE ISSUES WHERE THE KEY FOB COULD NOT BE FOUND, THE CAR WOULD NOT RECOGNIZE THE KEYS WHEN YOU GOT IN AND AT TIMES YOU COULD NOT TURN OFF THE CAR. THEY REPLACED THE KEYS OVER A DOZEN TIMES, AND REPLACED THE CENTRAL COMPUTER TWICE. SHORTLY AFTER THIS THE STEERING COLUMN FAILED, THIS HAPPENED THREE TIMES, WHERE I COULD NOT STEER THE CAR, OR THE WORM GEAR RANDOMLY WOULD MISS TEETH.. THEY REPLACED THE COLUMN, WORM GEAR, AND RACK EACH TIME. THERE ARE ALSO ISSUES WITH THE CHARGE PORT DOOR NOT RELEASING, AS WELL AS A FEW TIMES WHERE THE CHARGE PORT SHORTED OUT MY HOUSE, AND CHARGING UNIT REQUIRING BOTH THE PORT AND THE CHARGER ITSELF TO BE REPLACED. NEXT WAS A BROKEN EXHAUST MANIFOLD, WHERE THE CAR WOULD LEAK EXHAUST INTO THE CAR THROUGH THE HEAT VENTS, THEY REPLACED THE MANIFOLD, AND FULL EXHAUST EVENTUALLY DUE TO RANDOM LEAKS IN THE EXHAUST.. NEXT WAS MPG, ONCE THE WEATHER GOT COLD I AM UNABLE TO GET BETTER THAN 12MPG, WHICH GM INDICATES IS NORMAL.. THE EPA STICKER INDICATED 30MPG CITY, I AM GETTING BETWEEN 9 AND 12, GM WILL NOT REMEDY THIS ISSUE, INDICATING IT IS NORMAL.. NEXT WAS THE CATALYTIC CONVERTER, WHICH GM INDICATED DUE TO THE NEW EXHAUST THAT THE OLD CAT WAS BROKEN IN THE PROCESS.. NEXT WAS A
2012 VOLT CHARGER HAS BURNED MY OUTLET, AND MY MELTED IT AND IT HAS BEEN REPLACED TWICE. MY SEAT BELT BUCKLE HAS BROKEN.
WHEELS: ORIGINAL EQUIPMENT TIRE WITH 5/32 TREAD, ABOUT 58,000 MILES, NOTICED REDUCED TIRE PRESSURE 3/15/16, FILLED TIRE; FILLED AGAIN 3/18/16 TWICE, ABOUT AN HOUR APART, BECAME TOTALLY FLAT. SIDE OF TIRE, TWO REPAIR FACILTIES INDICATE IT CAN NOT BE REPAIRED. HAVE REST OF ORIGINAL EQUIPMENT TIRES ON CAR, WERE VERY RECENTLY ROTATED, AND TIRE PRESSURE CHECKED BEFORE 3/15/16. THOUGHT IT MAY HAVE BEEN VANDALIZED, DEALER IN MIDDLETON SAYS IT WAS NOT. ALL TIRES ON CARE ARE ORIGINAL EQUIPMENT. LOSS OF TIRE PRESSURE BEGAN WHILE STATIONERY, FILLED TIRE, BUT DID NOT HOLD AIR WHETHER IN MOTION, BEING DRIVEN ON HIGHWAY OR CITY STREET. IS AT A DEALERSHIP IN MIDDLETON, WI NOW. I PURCHASED THE 2012 VOLT IN 2/2013, NEVER TITLED, FROM A DEALER IN ELK CITY, OK AFTER MUCH RESEARCH. IN READING ABOUT VOLT, THERE WAS NO INFORMATION ABOUT A BACK UP CAMERA. THE CAR REALLY NEEDS A BACK UP CAMERA; I HAVE HIT ANOTHER CAR PARKED ON MY OWN DRIVEWAY WHILE BACKING OUT, AND IN JANUARY 2016 I HIT A MOVING SUV AT BEST BUY PARKING LOT, DELAFIELD, WI. PERSON DRIVING HIS CAR SAID HE DID NOT LOOK FOR BACK UP LIGHTS FOR BREAK LIGHTS, I HAD CHECKED TO SEE IF CAR MAY BE APPROACHING AND DID NOT SEE SUV. I FILED WITH THE DOT, WI, SINCE IT WAS LIKELY IF POLICE WERE CALLED IT WOULD BE STATED IT WAS A PRIVATE LOT. I HAVE ALSO HAD MY CAR TOWED, THE BLACK RUBBER FRONT THAT IS FLEXIBLE IS EASILY DAMAGED, AND ESPECIALLY BY A TOW TRUCK BUT CAN BE EASILY DAMAGED IN WINTER WITH SNOW/ICE, OR GENERALLY IN PARKING LOTS IF THERE ARE
TL* THE CONTACT OWNS A 2012 CHEVROLET VOLT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED AND DID NOT RESPOND NUMEROUS TIMES. THE FAILURE OCCURRED INTERMITTENTLY. WHILE DRIVING, THE TRANSMISSION BRACKETS FRACTURED AND CAUSED THE TRANSMISSION TO BECOME DETACHED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION AND REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V271000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
THE CAR SHUT OFF COMPLETELY WHILE I WAS DRIVING 65 MPH ON THE FREEWAY AND HAD TO BE TOWED INTO THE DEALER FOR REPAIR. IT WAS DETERMINED BY THE DEALER THAT AN UNDERHOOD FUSE SHORTED OUT AND BURNED INTO THE VEHICLE BATTERY CHARGING SYSTEM CAUSING THE CAR TO SHUT DOWN WHILE DRIVING. A MAJOR SAFETY HAZARD AS THIS COULD HAVE CAUSED AN FIRE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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