CHEVROLET VENTURE WITH 40,000 MILES DEVELOPS COOLANT LEAK- DEALER SAYS IT IS INTAKE MANIFOLD GASKET AND IT WOULD COST $900 + TO REPAIR. AFTER MUCH COMPLAINING TO GM, THEY AGREED TO "EXTEND" THE WARRANTY AND REPAIR THE CAR FOR A $100 COPAY. HOWEVER, THIS IS A WIDESPREAD PROBLEM AND IT NEEDS TO BE RECALLED. WHOLE WEBSITES ARE DEDICATED TO COMPLAINING ABOUT CHEVY INTAKE GASKETS. THE CAR COULD HAVE A CATSTROPHIC ENGINE FAILURE, OVER HEAT AND HAVE A FIRE. IT IS A VERY SERIOUS PROBLEM AND GM PLANS TO CONTINUE TO IGNORE IT. I GOT LUCKY, BUT MANY PEOPLE PAY FOR REPAIR WHICH SHOULD NEVER HAPPEN ON AN ENGINE WITH 40,000 MILES. GM SHOULD BE ASHAMED.*AK
2000 Chevrolet Venture complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
2000 CHEVROLET VENTURE: I BOUGHT THE VEHICLE NEW JAN 01, ON AROUND 4 JUNE 2003 I NOTICED THE CAR WOULD NOT START. I CHECKED THE BATTERY CABLES, AND WHEN I GRABBED THE POSITIVE CABLE, IT BROKE OFF FROM THE BATTERY TERMINAL. ACID HAD APPARENTLY BEEN LEAKING FROM THE TERMINAL AND EVENTUALLY CORRODED THE BATTERY POST/TERMINAL. THIS CAUSED PREMATURE FAILURE AND I HAD TO GO BUY A REPLACEMENT BATTERY. I DID NOT REPORT IT TO CHEVROLET DEALER BECAUSE ORIGINAL 36,000 MILE WARRANTY HAD EXPIRED. MY CO-WORKER HAS A 1998 CHEVROLET VENTURE AND HE JUST INFORMED ME THAT HIS AC/DELCO BATTERY HAD THE SAME EXACT PROBLEM AND HE JUST REPLACED HIS ON 31 AUG 2003.*AK
THE DRIVER'S SIDE SEAT BELT WAS INOPERATIVE. *JB
DEX-COOL IN MY 2000 VENTURE FAILED. TURNED TO A SOLID AND RESULTED IN INTAKE REPALACEMENT.*AK
THE CONSUMER STATED THE BRAKE ROTORS WERE WEARING OUT, AND WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXPERIENCED HEAVY VIBRATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK THE REAR WHEEL BRAKE CYLINDER WAS DEFECTIVE. THE FRONT BRAKES ONLY STOPPED, WHICH RESULTED IN DANGEROUS CONDITIONS ON ICE, SNOW, AND PREMATURE WEAR OF THE FRONT BRAKE PADS. THE DEALER SAID THIS WAS COMMON AND THE REAR ADJUST DIDN'T WEAR. *SCC *JB
THE GAS TANK IS LOCATED 5 INCHES OFF THE GROUND AND HAS NO SHIELD TO PROTECT IT FROM DAMAGE. *AK *CB *NLM
WHEN COMPLETELY STOPPED, THE VEHICLE RACED AND IMMEDIATELY LUNGED FOWARD AS SOON AS THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER ON 6/19/2003 AND THE CONSUMER WAS INFORMED THE INTAKE MANIFOLD GASKET HAD A LEAK. *TS *JB
I OWN A 2000 CHEVROLET VENTURE MINIVAN. RECENTLY, MY AIRBAG LIGHT WOULD GO ON AND OFF WHILE DRIVING. I BROUGHT THE MINIVAN INTO MY MECHANIC WHO TODAY DIAGNOSED A MALFUBCTION IN THE DRIVER'S SIDE AIRBAG PRETENTIONER. WHAT PROMPTED ME TO WRITE THIS COMPLAINT IS THAT WHEN THE MECHANIC CALLED TO ORDER A NEW PART, THE PARTS DISTRIBUTOR TOLD HIM THAT THIS IS A VERY COMMON PROBLEM ON CHEVROLET VENTURES AND THAT HE SELLS MANY REPLACEMENT PRETENTIONER UNITS FOR CHEVY VENTURES. AS A DEFECT IN THE AIRBAG PRETENTIONER COULD HAVE FATAL CONSEQUENCES IN THE EVENT THE AIRBAG FAILS TO DEPLOY AS A RESULT OF THE DEFECTIVE PRETENTIONER, I AM REQUESTING THAT THE NHTSA INVESTIGATE THIS ISSUE AND REQUIRE CHEVORLET TO REIMBURSE ME FOR THE COSTS AND EXPENSES INCURRED IN REPLACING THE DEFECTIVE PRETENTIONER.THANK YOU FOR YOUR CONSIDERATION OF THIS MATTER.*AK
I HAVE 4 ORIGINAL FIRESTONE TIRES [FR680] P215/70/R15 TIRES THAT HAVE SPLITS IN SIDE WALLS BY TREAD AREAS, AND THEY ALSO HAVE BULGES IN SIDEWALL AREAS. ONLY 25000 MI. ON THEM. I FEEL THAT I NEED TO REPLACE THEM BEFORE WE HAVE A MAJOR BLOW OUT AND ACCIDENT BY THESE VISIBLE PROBLEMS. WITH 3 CHILDREN I CANNOT AFFORD AN ACCIDENT CAUSED BY THESE TIRES. I WILL BE KEEPING OLD TIRES . I WENT ON THE WEB SIGHT AND SAW THAT SIMILAR PROBLEMS ARE HAPPENING TO OTHER PEOPLE??? *JB
WINDSHIELD WIPERS. 2000 CHEVROLET VENTURE VAN. THE WINDSHIELD WIPERS GET CAUGHT TOGETHER AND BREAK. THIS VAN USES THE CRISS CROSS PATTERN AND THE DRIVERS SIDE WIPER SLIPS OUT OF TIME AND CAUSES A COLLISION BETWEEN THE WIPER BLADES AND CAUSES THE PASSENGER SIDE WIPER TO BEND OR BREAK WHEN THE TWO WIPER BLADES MEET. REMOVING THE PASSENGER SIDE BLADE CAUSES THE DRIVERS SIDE BLADE TO OPERATE IN A CHANGING PATTERN, MOVING FROM AS LITTLE AS 5" TO MOVING BEYOND THE DRIVERS SIDE WINDSHIELD EDGE WHERE IS GETS BOUND UP ON THE DOOR. WE HAVE HAD THE VAN FOR ABOUT SIX MONTHS AND HAVE CHANGED THE WIPER BLADES ABOUT 6 OR 8 TIMES. FINALLY JUST DISCOVERED THAT THE PROBLEM IS IN THE WORKINGS OF THE WIPER MOTOR ARMS THAT ARE NOT DESIGNED WELL AND VERY CHEAP QUALITY CONNECTIONS. THEY BECOME LOOSE AND ALLOW THE BLADES TO SLIP FROM THE PROPER PATH AND COLLIDE WITH EACH OTHER. VERY DIFFICULT TO DRIVE WHEN YOU GET CAUGHT IN A RAIN STORM AT NIGHT WITH NO WIPERS TO SPEAK OFF WHEN YOU ARE IN THE MIDDLE OF NOWHERE AND HAVE TO BE SOME WHERE. *NLM
WHILE DRIVING DRIVER SIDE FRONT TIRE TREAD SEPARATED. FIRESTONE FR680,P215/70R15. *AK
AIRBAG LIGHT CAME ON; DETERMINED TO BE RIGHT SEAT BELT PRETENSIONER FAILURE. REPLACED AT OUR EXPENSE OF $265.41. *NLM
AIR BAG LIGHT WAS COMING ON INTERMITTENTLY; DETERMINED TO BE DRIVER'S SEAT BELT PRETENSIONER FAILURE. REPLACED UNDER FACTORY WARRANTY. *NLM
AUTOMATIC TRANSMISSION WON'T GO INTO 2ND OR 3RD GEARS. WINDSHIELD WIPERS WON'T GO BACK INTO PARK. GAS TANK STOP REGISTERING AND CROSS BARS ON WINDOW MOTOR WERE BROKEN. *TT
WHILE TURNING INTO THE GARAGE THE POWER WENT OUT, AS A RESULT, CONSUMER'S VEHICLE CRASHED INTO THE FENCE. CONSUMER HAD NO LIGHTS, NO ALARM, NO POWER WINDOWS, AND NO RADIO, ALL DUE TO THE ELECTRICAL SYSTEM BLOWING UP THE FUEL INJECTORS. PLEASE PROVIDE ANY FURTHER INFORMATION. *TT. *AK
INTAKE MANIFOLD GASKET FAILS, PERMITTING LOSS OF COOLANT, COOLANT IN OIL, OIL IN COOLANT. EXPENSIVE (LABOR INTENSIVE) TO REPAIR. GM HAS SINCE REDESIGNED GASKET (SEEMINGLY ACKNOWLEDGING DEFECT). PROBLEM IS KNOW TO BE WIDESPREAD, AFFECTING MANY MODELS AND YEARS. CAN CAUSE SUDDEN, CATASTROPHIC ENGINE FAILURE.
2000 CHEVROLET. VENTURE VAN AT 45300 MILES THE INTAKE AND THE HEAD GASKET WENT. I HAD MY VAN SERVICE AT DENNY HACKEN POLAR CHEVROLET. IN WHITE BEAR LAKE, MN AND THE TOTAL COST WAS 1550.00. *NLM
THE INTEGRATED CHILD SEAT HARNESS DID NOT LATCH SECURELY. A 2 YEAR OLD CHILD IS ABLE TO PULL APART THE LATCH AND CLIMB OUT OF THE SEAT WHILE THE VEHICLE WAS IN MOTION. THE INTEGRATED CHILD SAFETY SEAT IS IN THE REAR PASSENGER OUTBOARD POSITION. *NLM
RE-OCCURRING PROBLEM WITH MANUAL SLIDING DOORS OF 2000 CHEVROLET VENTURE VAN. DOORS COME LOOSE AND HAVE FALLEN OFF THEIR HINGES. VEHICLE HAS BEEN REPAIRED, BUT THE DOOR PROBLEMS CONTINUE. *NLM
THE PASSENGER SIDE POWER SLIDING DOOR ON MY 2000 CHEVY VENTURE DOES NOT CLOSE PROPERLY. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VAN NEW. I HAVE TAKEN IT TO CHEVY DEALERS ON DIFFERENT OCCASIONS, BUT WAS TOLD THERE WAS NO PROBLEM. AT ONE TIME LAST YEAR, THE DOOR OPENED WHILE DRIVING DOWN THE ROAD. MY 4 YEAR OLD DAUGHTER WAS IN THE SEAT BY THE DOOR AND THANKFULLY DID NOT FALL OUT. WE TOOK IT IMMEDIATELY TO THE DEALER, BUT THEY AGAIN SAID NOTHING WAS WRONG. THE PROBLEM IS NOT PREDICTABLE, WHICH MAKES IT HARD TO SHOW THE DEALER, BUT THE DOOR WILL MAKE A GROANING SOUND AND THE ALARM WILL SOUND WHEN IT DOES. THE REAR PART OF THE DOOR APPEARS TO TRY TO PULL IN TOO FAR, CAUSING THE SOUND. THE DOOR WILL THEN HAVE TO BE OPENED AND SHUT 3-4 TIMES TO GET IT TO PROPERLY CLOSE. I STOPPED TAKING IT TO THE DEALER AFTER THE WARRANTY EXPIRED BECAUSE I DIDN'T WANT TO BE CHARGED TO HEAR THEM SAY NOTHING IS WRONG. THERE IS OBVIOUSLY A PROBLEM. I TOOK IT IN FOR THE RECALL, BUT THEY AGAIN SAID NOTHING WAS WRONG. I HAVE CONTACTED CHEVROLET, BUT THEY WILL NOT DO ANYTHING SINCE IT IS OUT OF WARRANTY. THE VAN HAS 48,000 MILES AND THE DOOR HAS BEEN A PROBLEM SINCE DAY ONE. MAYBE IF ENOUGH PEOPLE NOTIFY YOUR ORGANIZATION, SOMETHING WILL BE DONE. THANK YOU FOR YOUR ASSISTANCE WITH THIS MATTER. THE INCIDENT DATE LISTED BELOW IS THE APPROXIMATE TIME I PURCHASED THE VAN, SINCE THIS IS AN ONGOING PROBLEM. *JB
ALL 4 TIRES CONTAINED CRACKS. *JB
VAN WAS BROUGHT IN FOR SERVICE WITH A "LOW COOLANT" LIGHT AND A LOUD NOISE COMING FROM THE ENGINE. THE VAN IS 3 YEARS OLD WITH 48K MILES. I WAS TOLD THAT I HAD AN INTAKE MANIFOLD GASKET LEAK. THIS CAUSED COOLANT TO MIX IN WITH THE ENGINE OIL WHICH CAUSED A CAM BEARING FAILURE. THE ENGINE WAS COMPLETELY DAMAGED AND NEEDED TO BE REPLACED. MY CAR WAS AT THE DEALER (SCOTT CHEVROLET IN EMMAUS, PA) FOR 17 DAYS GETTING REPAIRED BECAUSE OF A DEFECTIVE $20 GASKET! THE DEALER SERVICE MANAGER TOLD ME THAT THIS GASKET FAILURE OCCURS OFTEN AND IT IS SOMETHING THAT THEY NORMALLY INSPECT IN VANS WITH THIS STYLE ENGINE AT 40K MILES. *NLM
LEAKING LOWER INTAKE GASKET FAILURE AT 42,727 MILES. APPARENTLY VERY LARGE NUMBER OF VEHICLES EXPERIENCING SAME FAILURE- OVER $800.00 REPAIR! GM WILL NOT TAKE ANY RESPONSIBILTY FOR THE PROBLEM.
I HAVE HAD A 2000 CHEVY VENTURE FOR 39 MONTHS AND 45,000 MILES. IT HAS DEVELOPED, AS I HAVE HEARD MANY OTHERS, A INTAKE MANIFOLD GASKET LEAK. WHILE JUST OUT OF WARRANTY, AND OBVIOUSLY A DEFECT AS IT IS AFFECTING SO MANY VEHICLES, THE DEALER WILL NOT COVER ANY OF THE REPAIRS BECAUSE IT HAS NOT BEEN RECALLED BY GM. WITH THE VAST NUMBER OF FAILURES OF THIS PART, THIS IS OBVIOUSLY A DESIGN FLAW THAT NEEDS TO BE RECALLED. THE WORST PART OF THIS DEFECT, IS THERE IS NO WARNING THAT IT WILL HAPPEN AND ONCE IT HAS LEAKED COOLANT INTO THE ENGINE, THERE IS NO GUARANTEE THE FUTURE LIFE OF THE ENGINE HAS NOT BEEN COMPROMISED. PLEASE ASSIST US IN FORCING GM TO OWN UP TO THEIR RESPONSIBILITY AND TAKE CARE OF THIS PROBLEM. *JB
THE CONVERTER PLUGS MALFUNCTIONED, WHICH CAUSED THE VEHICLE TO TRAVEL 10 TO 15 MPH. *JB *TS
ON 2-18-03 MY 2000 VENTURE WAS SERVICED FOR A TOW PACKAGE. THE INVOICE IS CTCS280208. WHEN I PICKED UP THE VEHICLE I NOTICED ON THE JOB SHEET "NOTE INTAKE GASKETS LEAKING COOLANT APPROXIMATE COST 450.00" I MET WITH SERVICE MANAGER ROY STONER TO DISCUSS OTHER ISSUES WHICH I AM HAPPY TO REPORT WERE SATISFACTORILY RESOLVED. I AM METICULOUS ABOUT WATCHING FOR LEAKING FLUID IN MY VEHICLES AND HAVING HAD NONE ON THE VENTURE I ASKED HIM TO SHOW IT TO ME. WHEN WE LIFTED THE HOOD I NOTED THAT MY COOLANT RESERVOIR WAS EMPTY. WITH THE USE OF A FLEXIBLE LIGHT HE SHOWED ME THE PUDDLE ANTIFREEZE ON THE REAR OF THE INTAKE MANIFOLD. I ASKED HIM HOW THIS WAS DETECTED SINCE NONE OF THE WORK INVOLVED THIS PART OF THE ENGINE AND THERE WAS NO DRIP INDICATION. ROY INFORMED ME THAT THEY ROUTINELY CHECK THE INTAKE MANIFOLD GASKET ON THESE VEHICLES BECAUSE THERE HAVE BEEN CHRONIC FAILURES OF THEM. "I CAN PROBABLY PULL ONE OUT OF THE GARBAGE CAN RIGHT NOW." WAS HIS RESPONSE. "THIS IS A HORRIBLE DESIGN OR A TORQUE PROBLEM." HE CALLED OVER ONE OF YOUR MECHANICS WHO SUGGESTED IT BE REPAIRED IMMEDIATELY OR RISK REPLACING THE ENGINE SHOULD THE LEAK BECOME INTERNAL. I HAVE AN APPOINTMENT SCHEDULED FOR THURSDAY FEBRUARY 27. SINCE THEN I HAVE DONE CONSIDERABLE RESEARCH ON THIS ISSUE. I HAVE DISCOVERED A WEB SITE PETITION SIGNED BY OVER 2,000 GM CUSTOMERS WITH THE SAME ISSUE AT HTTP://WWW.PETITIONONLINE.COM/MOD_PERL/SIGNED.CGI?GMCNSMRS I TRIED CALLING GM CUSTOMER ASSISTANCE CENTER AND WAS GIVEN A SERVICE REQUE
THE ABS LIGHT ILLUMINATED ON THE DASHBOARD, ALSO THERE WAS A NOISE COMING FROM THE BRAKES.*JB
THE STEERING COLUMN LOCKED UP. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
MY 2000 CHEVROLET VENTURE VAN, WARNER BROTHER'S EDITION, HAD THE TRANSMISSION FAIL AT 47,567 MILES. I DID NOT HAVE AN EXTENDED WARRANTY PURCHASED AT THE TIME I BOUGHT THE VAN. I HAD NOTICED WHEN I FIRST ACQUIRED THE VAN, THAT WHEN I PUT THE VAN IN DRIVE FROM REVERSE, THE TRANSMISSION SLIPPED NOTICEBLY. ALSO, FROM A STOP THE TRACTION DEVICE SIGNAL WOULD COME ON PERIODICALLY AND THE TRANSMISSION SLIPPED AS I ACCELORATED. I TOOK THE VAN TO THE DEALER, WHICH THEY FOUND THE FLUID WAS BURNT AND THE BANDS OR TORQUE CONVERTER WAS READY TO EXPLODE/COME OFF. I HAD THE VAN SERVICED EVERY 3,000 MILES AND HAD DONE EVERYTHING ACCORDING TO THE SERVICE MANUAL. NOTHING WAS SAID ABOUT BURNT FLUID. THE COST FO REPLACEMENT WAS $2710.00 PLUS TAX. I WAS NOT A HAPPY CAMPER BUT NEEDED A VEHICLE FOR TRANSPORTATION. THE $33,000.00 + VEHICLE WAS ONLY A LITTLE MORE THAN 2 YEARS OLD AND THE TRANSMISSION FROM THE FACTORY (OEM) WAS WARRANTEED FOR....36K MI. THE NEW TRANSMISSION WAS WARRANTEED FOR....50K MI.! WHY WAS THIS, I ASKED? APPARENTLY, GM IS IN THE PROCESS OF UPGRADING THEIR WARRANTIES FOR POWERTRAIN AND BODY PARTS. UNFORTUNETLY, I WAS LEFT OUT OF THE LOOP. AFTER MUCH DISCUSSION WITH BOTH THE SERVICE MANAGER AND SALES REP., THEY WERE ABLE TO HAVE GM PAY HALF THE COST OF $1260.00. NOTICE THE PLUNGE IN COST AFTER GM GOT INVOVLED WITH THE PAYMENT?!? THE DEALER WAS ABLE TO GET ME A LOANER CAR FOR ONLY "1 DAY", AS THEY TOOK "6 DAYS" TO GET THE PARTS AND HAVE THE VAN REPAIRED! AFTER RETURNING THE VAN WITH
I HAVE BECOME AWARE OF A PROBLEM WITH THE INTAKE MANIFOLD GASKETS ON THE CHEVY VENTURE. A FRIEND OF MINE HAD THIS PROBLEM, AND AFTER RESEARCHING ON THE INTERNET. I HAVE BECOME AWARE OF A POTENTIAL PROBLEM WITH THIS PART, WHICH IS A MAJOR REPAIR. ON SEVERAL INTERNET FORUMS, PEOPLE HAVE STATED THAT A FEW DEALERS HAVE FIXED THE PROBLEM UNDER THE WARANTY CLAUSE , EVEN THOUGH THE WARANTY HAS EXPIRED. THIS PROBLEM WAS PRESENT WHEN I BOUGHT THE VAN. I AS OF NOW HAVE NOT EXPERICED THIS PROBLEM, HOWEVER, I WOULD LIKE YOUR DEPARTMENT TO LOOK INTO THIS. I STILL OWE $2000 ON MY VENTURE, AND WOULD HATE TO HAVE TO INCURR A REPAIR BILL, FOR SOMETHING THAT EXISTED WHEN I PURCHASED THE VAN. THANK YOU FOR ANYTHING THAT YOU MAY BE ABLE TO DO. I AM GOING TO CALL THE DEALERSHIP TO INQUIRE ABOUT THIS POTENTIAL PROBLEM. DT
WHILE DRIVING VEHICLE WILL DIED OUT AND LOSS ALL POWER CAUSING ALL POWER OPERATED COMPONENTS TO BE INOPERATIVE EX, WINDOWS, DOOR LOCKS ETC., THE DEALERSHIP INDICATED THAT THIS PROBLEM IS CAUSED BY A FAILURE IN THE ELECTRICAL SYSTEM. PLEASE PROVIDE MORE DETAILS. TS
WHILE OPENING THE SIDE DOOR THE TOP HINGE BROKE AND DOOR WAS HANGING BY THE BOTTOM HINGE ONLY. THE DOOR HIT CONSUMER'S FOOT. TS
I HAVE OWED THE VEHICLE FOR 53 DAYS AND HAVE TO HAVE IT TOWED 4 TIMES AND REPLACE FUEL PUMP TWICE, THE BATTERY ONCE. LUCKILY THE PUMP CONKED OUT WHILE PARKED, AND NOT AT AN INTERSECTION. MY WIFE IS PREGNANT WITH OUR THIRD CHILD, AND THE VAN HAS STRANDED HER 4 TIMES. I HAD THE DEALERSHIP RUN A CHECK ON THE PAST REPAIR HISTORY OF THE VAN AND HEY! THE PUMP WAS REPLACED (BY THE PREVIOUS OWNER) ON 7/6/01 AND AGAIN ON 8/04/01. WITH THE ADDITION OF MY TWO PUMPS, THAT BRINGS THE TOTAL TO 4, OBVIOUSLY. THE VAN HAS 38000 MILES AND FOUR FUEL PUMPS, I THINK THAT SPEAKS FOR ITSELF. I HAVE WRITTEN A LETTER TO CHEVROLET, OF COURSE DON'T EXPECT A FAVORABLE RESPONSE. ANOTHER FACTOR OF COMPLETE IRRITATION IS THE PLACEMENT OF THE BATTERY. IT IS NEARLY IMPOSSIBLE FOR AN AVERAGE JOE LIKE MYSELF TO ACCESS THE BATTERY TO REPLACE IT. I HAD TO PAY $200 FOR PARTS AND LABOR FOR A BATTERY, WHICH I COULD REPLACE MYSELF IF THE THING WASN'T DESIGNED (SEEMINGLY) TO PREVENT OWNER MAINTENANCE. I WOULD DEFINITELY NOT RECOMMEND THIS VEHICLE TO ANYONE. WHEN IT RUNS IT'S NICE, BUT UNLESS YOU WANT TO RUN THE RISK OF HAVING IT TOWED ONCE EVERY 13 DAYS AND PAYING $520 IN REPAIRS AND TOWS WHILE ONLY OWING THE CAR FOR LESS THAN TWO MONTHS, PURCHASE SOMETHING ELSE. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----769737. *AK
I FEEL THIS IS TO EARLY FOR THIS TO HAVE HAPPENED. WE HAVE ONLY OWNED THIS VAN FOR 2.5 YEARS. I FEEL THE DEALER SHOULD MAKE A WARRANTY ADJUSTMENT DUE TO PREMATURE FAILURE. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768327
CONSUMER STATES THAT THE AUTOMATIC SLIDING DOOR FAILED TO STOP WHEN A SMALL CHILD ENTERED ITS PASSAGE WAY. *MR
WHEN I BOUGHT THE CAR (10/04/00) THE HORN INTERMITTENTLY DIDN'T WORK. ON 3/14/01 I BOUGHT A REPLACEMENT HORN RELAY (P/N 12088567) AT THE DEALER & TOLD THE SERVICE DEPT OF THE PROBLEM & THAT I WOULD WAIT UNTIL IT PERMANENTLY DIDN'T WORK. THAT DIDN'T SOLVE THE PROBLEM. I ASSUMED THEY NOTED THAT ON MY SERVICE RECORD. THE PROBLEM CONTINUED & I HAD THEM LOOK AT IT 12/14/01 DURING WHICH TIME THEY SAID THEY TIGHTENED SOME LOOSE CONNECTIONS. THE PROBLEM CONTINUED & ON 9/5/02 I BROUGHT IT BACK. THEY ROAD TESTED THE VEHICLE & REPORTED THAT THE HORN INITIALLY DIDN'T WORK BUT STARTED TO WORK AGAIN BEFORE THEY GOT IT BACK TO THE GARAGE. THEY CLEANED SOME CONNECTIONS BUT THE PROBLEM PERSISTS. TODAY, I CONTACTED CHEVROLET CUSTOMER SERVICE WHO TOLD ME THAT I HAD TO PAY FOR A DIAGNOSTIC TEST (WHEN THE HORN WASN'T WORKING, OF COURSE, WHICH IS PROBABLY LESS THAN 5% OF THE TIME) & WOULD PROBABLY HAVE TO PAY FOR ANY SUBSEQUENT REPAIRS. I BELIEVE THAT, SINCE I WAS SOLD A VEHICLE WITH A DEFECTIVE PIECE OF SAFETY EQUIPMENT, THE MANUFACTURER HAS THE RESPONSIBILITY TO RECTIFY THE SITUATION, REGARDLESS OF HOW MANY MILES ELAPSED SINCE THE PROBLEM OCCURRED (AT 0 MILES). I COULDN'T PREDICT WHEN THE PROBLEM WOULD OCCUR SO IT WAS IMPOSSIBLE TO SCHEDULE A SERVICE DATE.*AK
CHILD SEAT BUCKLE OF CHEST RETRACTOR BROKE FROM CARSEAT WHILE TRAVELING. MANUFACTURER IS AWARE OF PROBLEM.*AK
KEY WAS PUT INTO IGNITION BY A CHILD, AND CHILD WAS ABLE TO PUT VEHICLE INTO REVERSE WITHOUT HAVING TO PRESS ON BRAKES, CAUSING VEHICLE TO ROLL BACK, AND ALMOST HIT ANOTHER CHILD. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
WE HAVE A BUILT IN CHILD RESTRAINT SEAT IN THE MIDDLE ROW OF OUR VAN. I NOTICED THAT THE CLIP THAT SITS BY A CHILDS CHEST DID NOT WORK PROPERLY. I COULD PULL IT APART BY GIVING A LITTLE TUG ON IT. I BROUGHT IT TO THE DEALERS ATTENTION AND THEY REPLACED THE SEAT. I THEN TESTED IT TO MAKE SURE IT WOULD WORK AND THE SAME THING OCCURRED, I WAS ABLE TO PULL IT APART JUST BY TUGGING ON IT. THE DEALER TOLD ME THAT UNDER HIGH IMPACT IT WOULD LOCK UP. I TOLD THEM I DIDN'T FEEL CONFIDENT WITH THAT ANSWER AND THEY THEN INFORMED ME THAT GM GAVE THEM THIS INFORMATION. I WAS IN A ROLL OVER ACCIDENT WHERE MY VEHICLE ROLLED THREE TIMES AND WHEN I TURNED AROUND AFTER THE ACCIDENT I SAW MY 3 YR OLD SONS SEAT BELT WAS UNLATCHED. I BELIEVE IF THIS WAS A HEAD ON ACCIDENT MY SON WOULD HAVE BEEN OUT THE WINDOW. I"M GLAS I KEPT HIS COAT OVE HIS SHOULDERS AND LOCKED IN THE SEAT WITH HIM BECAUSE THIS MAY HAVE BEEN WHAT SAVED HIS LIFE. THIS IS ALL IN A POLICE REPORT WITH 2 PASSENGER WITNESSES. AS SOON AS I GOT HOME I BROUGHT THIS TO NEWBERRY MOTORS AND GM'S ATTENTION. BOTH PLACES IGNORED ME AND ACTED AS IF THERE WASN'T A PROBLEM. FINALLY AFTER OUR 3RD ATTEMPT AT TRYING TO GET SOMEONE TO LISTEN AT GM WE GOT A CALL BACK FROM A GM REPRESENTITIVE. THIS GENTLEMAN OWNS THE EXACT TYPE OF VEHICLE, WENT HOME & TESTED HIS AND FOUND HIS FAILED IN THE SAME WAY. HE THEN CALLED AROUND TO OTHER DEALERSHIPS AND FOUND ALL FAILED IN THE SAME WAY. THEY TOLD US TO GO OUT AND BY A NEW CHILD SEAT AND THEY WOULD REIMBURSE ME
CONSUMERS MIDDLE TIP FINGER FROM HIS LEFT HAND WAS CUT OFF BY REMOVING MIDDLE BENCH SEAT FROM VEHICLE. DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. *AK *TT
WINDOW ON SLIDING DOOR ON DRIVER'S SIDE HAD SHATTERED FOR NO KNOWN REASON. VEHICLE WAS PARKED, AND BOTH FRONT SIDE WINDOW WERE CRACKED OPEN. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
EQUIPMENT: CARRIER THAT HOLDS SPARE TIRE BROKE WHILE DRIVING AND TIRE DROPED OFF INTO TRAFFIC. COULD HAVE CAUSED AN ACCIDENT.*AK
VEHICLE IDLES VERY HIGH AND ACCELERATES ON ITS OWN. VEHICLE HAS BEEN TAKEN TO DEALER 3 TIMES, NO PROBLEM WAS FOUND.*AK VEHICLE WILL ACCELERATE UP TO 20 MPH WITHOUT EVER TOUCHING THE ACCELERATOR. *JG
AS YOU CAN SEE THE VAN HAS MINIMAL MILEAGE WITH MULTIPLE REPAIRS. REPORTED DIRECTLY VIA E-MAIL TO CHEVROLET. ALSO RECEIVED A FILE NUMBER AND SENT COPIES OF REPAIRS DIRECTLY TO CHEVROLET. THE LAST E-MAIL WAS SENT 5/23 BECAUSE MY VAN HAD A PUDDLE OF GASOLINE 2 FT WIDE AND 1 1/2 FT LONG UNDERNEATH IT. COULD HAVE TAKEN OUT CHILDREN, HOME AND VAN ITSELF. DEALER CLAIMS IT IS A FAULTY GAS TANK. WILL BE REPLACING WITH NEW. VEHICLE LIVES AT DEALER. NOT ENOUGH SPACE TO TELL THE "LEGEND OF THE LEMON"*AK
HARNESS CLIP DOESN'T STAY CLIPPED. SMALLEST TUG OF HARNESS STRAP THE CLIP COMES ON CLIPPED. *AK
WHILE DRIVING OR MAKING A TURN VEHICLE STALLS. TOOK TO DEALER, AND DEALER COULD NOT DUPLICATE PROBLEM.*AK
AIRBAG LIGHT COMES ON AND STAYS ON. THIS HAPPENS INTERMITTENTLY. DEALER CONTACTED, CAUSE UNKNOWN. *AK
POWER SLIDING DOOR SLAMMED SHUT ON A CHILD'S HAND, CHILD SUFFERED BRUISES. WHILE CONSUMER WAS GETTING IN VEHICLE POWER DOOR CLOSED, SHE WAS UNABLE TO PUSH DOOR OPEN AND HAD TO STEP BACK AND DOOR SLAMMED SHUT.*AK
I HAVE HAD MY 2000 VENTURE IN FOR POWER SLIDING DOOR REPAIRS THREE TIMES. THE FIRST TWO TIMES THE DEALER ATTEMPTED TO FIX THE PROBLEM ACCORDING TO THE SAFETY RECALL BULLETIN. THE PROBLEM STILL PERSISTED, AND WAS FIXED WHEN THE DEALER INSTALLED A NEW POWER SLIDING DOOR MOTOR AND CLUTCH ASSEMBLY. THIS STOPPED THE DOOR FROM INTERMITTENT BINDING, AND NOW THE POWER SLIDING DOOR OPENS AND CLOSES CORRECTLY. THE DEALER REPLACED THE MOTOR, CLUTCH ASSEMBLY, ACTUATOR AND RETAINER. DAN KRUSE PONTIAC (THE DEALER) WAS VERY NICE, AND I WASN'T CHARGED FOR THIS SERVICE. TO WHOM THIS BILL WENT TO I DON'T KNOW. BUT, I HAVE AN EXTENDED WARRANTY ON THIS VAN. THE REASON I HAVE SUBMITTED THIS REPORT IS THAT THE SAFETY RECALL ON THE 2000 VENTURE VAN MAY NOT ENTIRELY FIX THIS PROBLEM. THE "BINDING" PROBLEM THAT EXISTED ON THE POWER SLIDING DOOR MAY HAVE WEAKENED THE POWER SLIDING DOOR MOTOR AND CLUTCH ASSEMBLY TO WHERE IT HAS TO BE REPAIRED. THE ORIGINAL SAFETY RECALL ON THE POWER SLIDING DOOR PROBLEM MAY NOT BE COMPLETE YET. THANKS.**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****761006. *AK *JB
HIT ON PASSENGER SIDE OF VAN. AIR BAGS DID NOT DEPLOY. VENTURE VAN WAS HEADED NORTH ON TAYLOR RANCH RD AT APX 25 MPH (JUST CAME THROUGH A SCHOOL ZONE). *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Chevrolet Venture → · Every Venture year → · How the figures are calculated →