VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 45MPH , UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFACTURER HAS BEEN NOTIFIED. *AK
1998 Chevrolet Venture complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
THE NOISE COMING FROM THE FUEL TANK APPEARS WHEN THE TANK IS FULL AND IS HEARD DOWN TO ABOUT 1/2 TANK. WHEN YOU START OUT OR COME TO A STOP A "THUMP" SOUND IS HEARD. IT SOUNDS LIKE A BASKETBALL IS ROLLING AROUND IN THE TANK. THE DEALER HAS R/R THE TANK AND REPLACED THE STRAPPING AND THE SOUND IS STILL THERE. IF AND WHEN I SELL THIS VEHICLE THE SOUND WON'T BE A SELLING POINT. PLUS, THERE'S A POSSIBILITY THAT IT COULD BE A SAFETY ISSUE TOO. I'VE FILLED OUT A NHTS QUESTIONNAIRE IN OCTOBER AND HAVEN'T HEARD FROM EITHER THE MANUFACTURE OR THE DEALERSHIP. WHEN I FIRST CONTACTED THE DEALERSHIP, THEY CHECKED THE TECH. SUPPORT SIDE OF THE HOUSE AND WERE TOLD THAT THERE WAS A KNOWN PROBLEM, NO FIX, BUT NOT TO WORRY... WELL, WE'RE WORRING NOW. PLEASE CONTACT US BY E-MAIL AS TO THE STATUS OF THIS PROBLEM. THANK YOU JOHN THIME. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE THIS VEHICLE WAS IN A PARK GEAR, RUNNING UNSUPERVISED, T VEHICLE SLIPPED INTO REVERSE, CAUSING THE VEHICLE TO BACK INTO AN TREE. DEALER HAS NOT BEEN CONTACTED.*AK
WHEN DRIVING THROUGH SHALLOW PUDDLES BELT SLIPS AND LOOSES POWER STEERING.HAZZARD GOING AROUND CORNERS AND CAN'T STEER.
CONSUMER WENT TO CHANGE TIRE BY USING FACTORY JACK THAT CAME EQUIPPED WITH VEHICLE WHEN IT BENT, CAUSING VEHICLE TO FALL, BARELY MISSING CONSUMER'S LEG AND DAMAGING BUMPER. *AK
3-YEAR OLD CHILD UNDID THE CSS WITOUT PUSHING THE RELEASE BUTTON. THE BUCKLE AT THE CHEST COULD BE UNDONE WITHOUT PINCHING IN THE SIDE CLASPS. DEALER DETERMINED IT WAS A DESIGN FLAW. *AK
THE AIR VENT / DEFROSTER / DEFOGGER DOES NOT REMOVE THE FROST OR ICE OFF THE FRONT SIDE WINDOWS. VEHICLE HAS BEEN TO THE DEALER THREE TIMES. PROBLEM STILL EXISTS. *AK
THE HEADLIGHT LENS HAS MOISTURE INSIDE IT. I FEEL THIS EFFECTS THE LIGHTING AT NIGHT AS IT CERTAINLY MUST OBSTRICT THE LIGHT BEAM. THE HEADLIGHTS ON THIS VEHICLE ARE THE WORST I'VE EVER HAD ON A VEHICLE EVEN WITHOUT THIS DEFECT. THE CAR WAS PURCHASED FROM WHEELS INC. LEASING. I SIMPLY WENT TO SEIF CHEV. TO INITIATE THE COMPLAINT AND SEE IF THERE WAS A FIX. THEY REFERRED ME TO A CHEVROLET CUST. COMPLAINT NBR. 800 222-1020. ICALLED THIS NUMBER AND TALKED TO A CUSTOMER REP WHO TOOK MY COMPLAINT TO INVESTIGATE. HE GAVE ME A FILE NBR. 990559403. THIS CALL WAS MADE ON 10/29/99. I DID NOT HEAR ANYTHING FURTHER AND ON 11/18/99 I AGAIN CALLED CHEV. CUST. SVC. AND REFERRED TO THE FILE NUMBER. THE PERSON PUT ME ON HOLD AND CALLED SEIF CHEV. HE THEN CAME BACK TO ME AND SAID THERE WAS NOTHING THAT COULD BE DONE. IT WAS A COMMON OCCURRANCE TO HAVE MOISTURE INSIDE THESE HEADLIGHT LENS AND IT WAS FELT BY CHEV. THAT THIS WAS NOT A PROBLEM. I, AS PREVIOUSLY STATED DO FEEL IT IS A PROBLEM AND IT IS CAUSED EITHER BY BAD DESIGN OR POOR MANUFACTURE. I THINK IT SHOULD BE LOOKED INTO . NOT ONLY THE CHEV VENTURE BUT ALSO THE OLDS SILOUETTE AND PONTIAC MINI VANS.
THIS IS AN ANNOYANCE PROBLEM WITH THE TRANSMITION. ON HIGHWAY INCLINES AT 40 TO 60 MPH IN 3RD GEAR THERE IS A CONSTANT BUCKING OF THE VAN. THIS WAS REPORTED TO, AND NOTED BY THE DEALER BUT HE WOULD NEVER DO ANYTHING ABOUT IT. ANOTHER DEALER SAYS IT IS THE TOURQUE CONVERTER BUT IS NOW OUT OF WARRANTY. I PURCHASED THIS VAN AFTER LEASE RAN OUT 11/99. I WOULD STILL LIKE THIS DEFECT FIXED. *AK
CHECK ENGINE LIGHT STAYS ON. DEALER SAYS FAULTY CONTACT. WILL NOT FIX. *AK
WHILE CHANGING THE TIRE ON THE VEHICLE THE JACK BUCKLED IN HALF. *AK
SLIDING DOOR LATCH TO HOLD THE DOOR OPEN FAILED, DOOR SLAMMED SHUT ON CHILDS HEAD AND TORE EAR, REQUIRING STICHES. MJS
NIGHT DRIVING IS DANGEROUS DUE TO THE POOR QUALITY OF THE HEADLIGHTS. THEY LACK THE INTENSITY NEEDED TO ADEQUATELY LIGHT THE ROAD AHEAD FOR SPEEDS IN EXCESS OF 35 MPH.
WHILE DRIVING IN THE RAIN POWER STEERING WOULD LOCK UP. WOULD HAVE NO WARNING. NOT ABLE TO CONTROL VEHICLE WHEN THIS HAS HAPPENED FOR A FEW MINUTES. ALSO, BATTERY LIGHT WOULD COME ON. HAD BEEN TO DEALER & MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM. *AK
WHEEL BEARING RATTLES, AND THERE IS A GRINDING NOISE. BRAKE PADS HAS BEEN CHANGED TWICE. *AK
WHILE DRIVING AND COMING TO A STOP WITH VEHICLE ON A FULL TANK, THERE IS AN EXCESSIVE AMOUNT OF BOUNCING AND SPLASHING WITHIN THE GAS TANK. AFTER VEHICLE GETS DOWN TO LESS THAN HALF A TANK, THE NOISE IS NOT THERE. DEALER RESTRAPPED THE TANK AND PUT INSULATION IN TANK ASSEMBLY. *AK
WHILE TRAVELING 40MPH AS A RESULT OF AN CCIDENT DRIVER'S AIR BAG DID NOT DEPLOY. DRIVER SUSTAINE DINJURIES. *AK
WHEN I DRIVE OVER WATER AFTER A RAIN, MY VAN STEERING LOCKS UP, AND THE BELT MAKES A NOISE. I THINK ALSO THE AC STOPS WORKING. THIS IS A SERIOUS SITUATION AS YOU CAN NOT STEER.
THE DRIVER SIDE DOOR'S INSIDE PANEL HAD SMOKE COMING FROM IT. THE DOOR PANEL HAD CAUGHT ON FIRE. DOOR HAS POWER LOCKS & WINDOW SWITCH. POLICE TOOK A REPORT. MANUFACTURER COULD NOT LOOK AT VEHICLE UNTIL WEEK LATER. *AK
HORN BUTTON IS TOO HARD TO OPERATE, MUCH HARDER TO DEPRESS THAN NORMAL, CAUSING SAFETY HAZARD. *AK
THE HORN BUTTON IS TO DIFFICULT TO DEPRESS, CAUSING SAFETY HAZARD. *AK
NOISY POWER STEERING.
REAR RIGHT TIRE REPAIRED. DOTA3MOD81078GENERAL AMERIG4S.
POWER DOOR OPENS AND CLOSES AUTOMATICALLY. THE DEALER HAS BEEN NOTIFIED. *AK
2 MAJOR WIRING HARNESS MELTED, REPLACED WITH WRONG HARNESS.. NO CAUSE FOUND AND DEALER SAID IT WAS OK FOR THEM TO PUT WRONG HARNESS IN!!! TOOK ORIGINAL DEALER 2+ WEEKS TO FIX AND IT WAS STILL NOT CORRECT. I TOOK IT TO MY DEALER AND THEY SPLICED IN NEW WIRES TO MAKE REAR SPEAKERS WORK. THEY INFORMED ME THE HARNESS WAS FROM ANOTHER MODEL VENTURE BUT IT WAS OK. CONTACTED CHEVROLET BY PHONE AND LETTER AND THEY WERE NO HELP. THEY TOLD ME TO WORK IT OUT WITH THE DEALER.
WITH FUEL TANK FULL AND DOWN TO 1/2 TANK, WE HEAR A THUMPING NOISE. THIS HAPPENS WHEN WE STOP, OR ACCELERATE. WE ALSO HEAR IT WHEN WE PULL IN OR OUT OF THE GARAGE (SLOPED). ONCE THE TANK IS BELOW 1/2 THE NOISE GOES AWAY. WE HAVE HAD THE DEALER REPLACE THE INSULATION BETWEEN THE TANK AND FRAME AND NEW STAPPING WAS INSTALLED AT THE SAME TIME. THE PROBLEM STILL EXISTS. IF WE TRADE THIS IN LIKE WE'RE PLANNING ON DOING, THIS PROBLEM WILL SURE PUT A CRIMP ON THE SALE PRICE. ANY INFORMATION ON A FIX OR SOME CORRECTIVE ACTION WOULD BE APPRECIATED. THANK YOU
HORN ISN'T WORKING PROPERLY DUE TO THE LOCATION OF THE AIR BAG AND THE HORN IS HARD TO USE. *AK
VEHICLE EXPERIENCED SUDDEN ACCELERATION, VEHICLE ROLLED OVER A CURB, KNOCKING DOWN TWO TREES, RESULTING IN PROPERTY DAMAGE. *YC
AFTER GOING THROUGH PUDDLES EVERYTHING WOULD SHUT DOWN OR NOT WORK PROPERLY. POWER STEERING IS DIFFICULT/FAN BELT SLIPS AFTER GETTING WET/ ALTERNATOR WOULD QUIT WORKING. ALSO, NO PROTECTION COVER TO PREVENT WATER SPLASHING. TAKING TO DEALER TO CHECK OUT.*AK ABS LIGHT KEEPS GOING OFF. *MJS
ENGINE CHECK LIGHT COMES ON AND OFF. *AK
SLIDING DOOR WILL NOT SHUT. THE AUTOMATIC DOOR LATCH DOES NOT LOCK. *AK
SLIDING DOOR WILL NOT SHUT. AUTHOMATIC DOOR LATCH DOES NOT LOCK. *AK
RISER ASSEMBLY DIFFICULT TO INSTALL PROPERLY CAUSING CONSUMER TO GET LEFT INDEX FINGER PINCHED WHILE TRYING TO REMOVE THE RIGHT REAR SEAT RESULTED IN LOSS OF THE FINGER NAIL. NLM
WE ARE EXPERIENCING A THUMPING/LOOSE BASKETBALL ROLLING IN THE BACK OF VEHICLE SOUND. IT HAPPENS WHEN THE TANK IS FULL, AND GETS LOUDER DOWN TO 1/2 FULL THEN DISSAPATES. ADDITIONAL PADDING AND STRAPING WERE INSTALLED BY THE DEALER, BUT THE SOUND IS STILL THERE ONLY LOUDER. FOR RESALE THIS ISN'T GOING TO FLY. IS THERE ANYTHING THAT CAN BE DONE? THANK YOU. *AK
STOP LIGHT SWITCH HOLDS BRAKE PEDAL SLIGHTLY DOWN CAUSING ENGAGEMENT OF BRAKES, THREE REPAIRS DUE TO FAILURE. MJS
SEAT TRACKS ARE VERY SHARP CAUSING INJURY TO CHILD WHEN HE FELL DOWN IN THE CAR AND HIT HIS KNEE ON THE TRACK, CAUSING INJURY WHICH REQUIRED 5 STICHES. NLM
CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP APPROXIMATELY 5 TIMES FOR POOR OPERATION OF AUTOMATIC DOORS. WHEN CHILDREN ARE ENTERING OR EXITING THE DOOR WILL SOMETIMES START CLOSING. WHEN PRESSING THE BUTTON THE DOOR, SOMETIMES DOOR DOESN'T OPEN ALL THE WAY. DEALERSHIP HAS TAKEN DOOR APART AND PULLED THE COMPUTER SYSTEM AND REFUSED TO REPAIR IT DUE TO NON-RECALL. TECHNICIAN SAID THERE WAS NO INFORMATIONTO HELP REPAIR VEHICLE BECAUSE IT WAS NOT INCLUDED IN THE RECALL. NOR COULD THEY DUPLICATE THE PROBLEM. *AK
DRIVER'S SEAT BELT FAILED TO RETRACT. *AK
CAN RAISE BUCKET SEAT IN 2ND ROW ON PASSENGER SIDE. HOWEVER, SEAT WOULD NOT BE LOCKED ON TRACK, IN POSITION. ALSO, WHENEVER BRAKES ARE APPLIED, THEY WOULD MOVE EITHER UP OR DOWN & THEN SQUEAL. WILL BE TAKING VEHICLE TO DEALER TO HAVE IT CHECKED. *AK
DURING COLD WEATHER DEFOGGER DOESN'T PERFORM WELL WHEN ACTIVATED. IT FOGS UP THE SIDE WINDOWS, BLOCKING THE VIEW OF THE EXTERIOR MIRRORS. DEALER HAS BEEN CONTACTED. *AK
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
WHILE DRIVING DOWN A ROAD STOPPED AT LIGHT. THEN WHEN VEHICLE TOOK OFF THE SLIDING DOOR CAME OPEN. CONSUMER HAD TO PULL TO SIDE AND FIX IT. *AK
DRIVER'S SIDE REAR SLIDING DOOR AJAR, LIGHT NOT SHOWING ON DASHBOARD WHEN THE DOOR IS AJAR. LIGHT DOES COME ON WHEN DOOR IS COMPLETELY UNLATCHED AND OFF WHEN CLOSED, BUT DOES NOT SHOW WHEN DOOR IS AJAR. REPORT FROM SERVICE MANAGER WAS THAT THERE IS NO CORRECTION FOR THIS PROBLEM. I PERSONALLY CHECKED A 1999 VENTURE AND FOUND THE SAME DEFECT. I FEEL THAT IT IS AN UNSAFE SITUATION AND IT SHOULD BE CORRECTED. *AK
DESIGN OF VAN HAS NO INSIDE DOOR LOCK, VAN ONLY UNLOCKS WITH A REMOTE, NO INSIDE DOOR LOCK MAYBE HAZARDOUS WHEN EXITING IN A EMERGENCY. *YC
WHILE DRIVING AT 50 MPH HAD A FRONTAL IMPACT, AND DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
TSEAT BELTS WILL EITHER NOT BUCKLE OR WILL BUCKLE AND NOT RELEASE. CENTER MECHANISM IS POPPING, CAUSING FAILURE. BELTS HAVE BEEN REPLACED AT FOUR DIFFERENT SERVICES. *AK
DESIGN OF THE HORN BUTTON IS LOCATED UNDER THE AIR BAG CAUSING DIFFICULTY IN OPERATION, EXCESSIVE FORCE REQUIRED TO ACTIVATE.
TRANSMISSION CABLE FAILED CAUSING VEHICLE TO ROLL BARKWARD WHILE IN PARK.
HORN TAKES EXCESSIVE PHYSICAL EFFORT TO SOUND, DUE TO DESIGN.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Chevrolet Venture → · Every Venture year → · How the figures are calculated →