WHILE DRIVING 40 MPH, CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, AND DRIVERS SHOULDER RESTRAINT DID NOT RESTRAIN DRIVER, RESULTING IN MAJOR HEAD INJURIES.*AK *YH
1998 Chevrolet Venture complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
CAMSHAFT IN ENGINE BROKE WHILE TRAVELING 50 MPH. VEHICLE IMMEDIATELY CEASED TO OPERATE, AND NEEDED TO BE PUSHED TO SIDE OF THE ROAD. *AK MECHANIC STATED THAT CAMSHAFT WAS DEFECTIVE AND SHOULD NOT BREAK UNDER ANY CIRCUMSTANCES. ENTIRE ENGINE HAD TO BE REPLACED. *TT
DRIVER'S SIDE HEADLIGHT FELL OUT, CONSUMER CHECKED PASSENGER'S SIDE HEADLIGHT AND IT WAS VERY LOOSE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ENGINE STALLS. FIRST YEAR OF OWNERSHIP, 5 TIMES TOWED THREE TIMES REPLACED FUEL PUMP TWICE. STALLING AGAIN, 22MAY02 AT 65 MPH, 30MAY02 AT 15 MPH, AND 04JUN02 AT 55 MPH. EACH TIME WILL RESTART AFTER 20 MINUTES. DEALER SAYS NOTHING WRONG. HAVE CASE RECORD WITH CHEVY S1-3066803.*AK
DRIVER'S SIDE HEADLIGHT FELL OUT. CONSUMER CHECKED PASSENGER'S SIDE HEADLIGHT AND NOTICED IT WAS LOOSE. *AK *YH
CONSUMER STATES THAT THE REAR SEAT BELT WILL NOT STAY FASTEN AFTER BEING LOCK ED.*JB
WHEN BRAKES ARE APPLIED SEATS DISLODGE, THEY DO NOT HOLD IN PLACE. PASSENGER WAS THROWN FORWARD. *AK DEALER NOT WILLING TO DO ANYTHING. *TT
FRONT HEADLAMP ASSEMBLY LENSES FOR BOTH FRONT L/R FELL OFF VEHICLE, ATTEMPTED TO HAVE DEALER REPAIR. THIS IS A DEFECT, LENS SHOULD NOT FALL OFF AT 52,000 MILES, AND TO REPAIR HAVE TO FIND LENS, UNAVAILABLE, DEALER DOES NOT HAVE INDIVIDUAL LENS, NEED TO REPLACE WHOLE ASSEMBLY ON PROBLEM SIDE.*AK
AIRBAG LIGHT STAYS ON.*AK
AIR BAG LIGHT INTERMITTENTLY COMES ON. WHEN LIGHT COMES ON, AIR BAG SYSTEM IS SHUT DOWN SO IF THERE IS AN ACCIDENT, AIR BAG WILL NOT DEPLOY. VAN IS GOING IN FOR THE 6TH TIME TO HAVE THIS FIXED. THIS HAS BEEN AN ON GOING PROBLEM SINCE 1 MONTH AFTER PURCHASE. GMC WILL NOT BUY BACK VAN AND THIS IS A MAJOR SAFETY ISSUE AS VAN IS UNCOMFORTABLE TO DRIVE WITH FEAR OF THE AIR BAG NOT DEPLOYING IN CASE OF AN ACCIDENT. LOOKING INTO FILING LEMON LAW AS SAFETY IS #1 PRIORITY, GMC DOESN'T SEEM TO CARE. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761634
CONSUMER STATES THAT THE REAR BRAKES WEAR. *SLC
LENSES SEPARATED FROM HEADLIGHTS. TOOK VEHICLE TO DEALER. PROBLEM WAS NOT SOLVED. *AK CONSUMER IS CONCERNED WITH PAYING OUT OF POCKET WHEN IT IS CLEARLY A MANUFACTURES DEFECT.*JG
SIDE PASSENGER AND DRIVER AIR BAGS WERE REPORTED TO US BY SERVICE DEPARTMENT AT DEALERSHIP TO BE DEFECTIVE, AFTER THE VEHICLE WAS TAKEN IN FOR ANOTHER RECALL AND I ASKED THEM TO CHECK OUT WHY THE AIRBAG LIGHT STAYED ON NEARLY CONTINUOUSLY. THIS IS A PROBLEM THAT THE VEHICLE HAS HAD 3-4 MONTHS SINCE WE TOOK OWNERSHIP. THE VEHICLE WAS TAKEN ONCE TO THE DEALER (5/14/1999) AND WE ASKED THE DEALERSHIP TO CHECK OUT THE PROBLEM. THE VEHICLE WAS RETURNED AND IT WAS NOTED THAT CODES WERE CHECKED AND THAT CUSTOMER CONCERN NOT DUPLICATED. WE ARE CONCERNED THAT BECAUSE THE AIRBAGS ARE DEFECTIVE WE COULD RECEIVE MORE SERIOUS INJURY IN THE EVENT OF AN ACCIDENT.*AK
BRAKE MASTER CYLINDER HAS FAILED.*AK
JANUARY 2002 LOW COOLANT LIGHT CAME ON. CONTACTED DEALER WHO ADVISED THAT IF NO LEAKS VISIBLE TO ADD SPECIFIC COOLANT IF NEEDED AND RECONTACT IF FURTHER ILLUMINATION OF LIGHT OCCURS. SMALL AMOUNT OF COOLANT( TYPE SPECIFIC AS PER OWNERS MANUAL) WAS ADDED. APPROX. ONE WEEK AGO LIGHT AGAIN ILLUMINATED. SMALL AMOUNT OF COOLANT ADDED. ON 3/26/2002 COOLANT SYSTEM PRESSURIZED AND FOUND TO HAVE LEAK FROM ENGINES INTAKE MANIFOLD GASKET. HAVE BEEN TOLD BY NUMEROUS SOURCES THAT THE GM 3.4L ENGINE HAS HAD NUMEROUS FAILURES OF INTAKE MANIFOLD GASKETS. NLM
I WAS MAKING A TURN AND WAS GOING NO MORE THAN 10MPH, WHEN I HEARD A NOISE. I STOPPED WHEN I GOT TO MY DESTINATION AND REALIZED THAT BOTH OF MY HEADLIGHT COVERS HAD FALLEN OFF THE VAN! I WENT BACK TO THE PLACE WHERE IT HAPPENED AND RETRIEVED THE, ONLY TO FIND OUT THAT THE GLUE HAD SEPARATED THE 2 PARTS. MANUFACTURER. SAID IT IS NOT A 2 PC/ PART, BUT NOW MINE IS. I HAVE HEARD FROM A REPAIR SHOP THAT MINE IS THE 19TH IN MY AREA ALONE TO HAVE THIS HAPPEN TO IN THE PAST 6 WEEKS. I FEEL THIS IS A MAJOR PROBLE, B/C IF THE BULB WERE TO GET WET, WOULDN'T IT SHORT OUT? THUS CAUSING THE DRIVER TO NOT HAVE HEADLIGHTS?? I FEEL THAT THE MFR. SHOULD ISSUE A VOULENTARY RECALL OF THE MINI VANS AND FIX IT AT NO COST TO THE CONSUMER.
WHILE DRIVING VEHICLE HAD A FLAT TIRE. CONSUMER TRIED TO REPLACE TIRE WITH SPARE, UNFORTUNATELY THERE WAS NO SPARE TIRE. WIRE THAT HOLDS SPARE TIRE IN PLACE SEEMED CORRODED. *AK
CONTROL ARM BROKE WHILE DRIVING THE VEHICLE AT 5 MPH WHILE TURNING INTO HOME DRIVEWAY. REAR AXLE SEPARATED FROM FRAME AND RIGHT REAR WHEEL ENDED UP UNDER REAR QUARTER PANEL. THIS WOULD HAVE BEEN A FATAL INCIDENT IF THE PROBLEM OCCURRED WHILE TRAVELING AT HIGHWAY SPEEDS. DEALER AND CHEVROLET BOTH HAVE STATED THAT SINCE THE VEHICLE IS OUT OF WARRANTY THEY WILL NOT OFFER ANY TYPE OF REPAIR ASSISTANCE.*AK
SLIDING DOOR WILL NOT LOCK PROPERLY, ON SEVERAL OCCASION S FOUND DOOR OPEN. VEHICLE BEEN TO THE DEALER ON SEVERAL OCCASIONS, AND THE PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
I NOTICED THAT MY HEADLIGHT COVER WAS MISSING AND COULDN'T FIGURE OUT WHAT HAD HAPPENED. I STARTED LOOKING AT THE OTHER HEADLIGHT COVER AND IT FELL OFF IN MY HAND. I NOTICED THAT THEY HAD BEEN GLUED ON AND THE GLUE HAD DRIED UP AND WAS CRACKED NO LONGER HOLDING ON THE COVER. I CAME IN AND CALLED CHEVROLET BUT THEY WOULDN'T DO ANYTHING SINCE IT WAS OUT OF WARRANTY (JUST BARELY). THEY DON'T MAKE JUST THE COVER - YOU HAVE TO BUY A WHOLE HEADLIGHT ASSEMBLY (RIPOFF -$90). I WENT ONLINE TO A VENTURE OWNERS MESSAGE BOARD. I FOUND MESSAGE AFTER MESSAGE ABOUT THIS SAME PROBLEM WITH OTHER 98 VENTURES. OBVIOUSLY CHEVROLET/GM IS IGNORING IT. IT WAS POINTED OUT TO ME HOW DANGEROUS THIS CAN BE IF THE COVER IS GONE AND MOISTURE GETS TO THE HALOGEN LIGHT IT COULD EXPLODE INJURING ANYONE CLOSE. NOT ONLY THAT BUT SOMEONE COULD BE INJURED IF THE HEADLIGHT COVER FLIES OFF WHILE DRIVING. PLEASE INVESTIGATE THIS. CHEVROLET IS BEING NEGLIGENT. AND PEOPLE ARE GOING TO BE HURT.*AK
MAINTENANCE UNCOVERED THAT FUEL LINES WERE LEAKING. DEALER INFORMED US THIS WAS A MAJOR SAFETY ISSUE AND IT NEEDED REPLACEMENT. *AK
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING WIND BLEW VAN INTO A DITCH AND IT SLAMMED INTO A TREE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
COOLANT WAS "SLUDGY" AND DEALER ATTRIBUTED THIS SLUDGE TO THIRD PARTY OIL SHOPS USING WRONG RADIATOR FLUID. DEALER CLAIMED THIS WRONG RADIATOR FLUID SLUDGED UP AND ATE THROUGH INTAKE GASKET. $647.19 TO REPAIR GASKET.*AK
WHILE DRIVING AND HIT A BUMP THE VEHICLE WILL SWAY AND THE LEFT SIDE VIBRATE. TOOK TO DEALER AND DEALER INDICATED NEEDED SHOCK STRUTS. NLM
WHILE COASTING ALONG, DRIVER DEPRESSED GAS PEDAL TO GAIN SPEED AND VEHICLE SURGED FORWARD. DEALER WAS NOTIFIED. *AK *JB
THE HEAD LIGHT COVERS THAT ARE TO BE PERMANENT FALL OF EXPOSING HALOGEN BULBS TO MOISTURE, AND INSECTS CAUSES THEM TO BLOW OUT UNEXPECTEDLY AND REPEATEDLY CAUSING LOSS OF HEADLIGHTS AT NIGHT. THE PART IS NOT COVERED UNDER WARRANTY. *YD
WHILE DRIVING AT 60 MPH, THE WHEEL STUDS CAME OFF WHICH DISENGAGED WHEEL FROM VEHICLE.*AK CONSUMER STATED THE 6 WHEELS STUDS SHEARED OFF FROM WHEEL.*TT
WHILE DRIVING AT 60 MPH WHEEL STUDS CAME OFF WHICH LED TO DISENGAGEMENT OF WHEEL. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
VEHICLE STALLED WHILE DRIVING ON 3 DIFFERENT OCCASIONS OVER PAST 6 MONTHS. VEHICLE CURRENTLY USING COOLANT, BUT NOT LEAKING TO GROUND. WHEN VEHICLE STALLS, MAKES ALMOST IMPOSSIBLE TO OPERATE AND NEARLY CAUSED ME TO HAVE AN ACCIDENT.*AK
LEFT 2ND SEAT BELT DEFECTIVE. WHILE PROBLEMATIC FOR MONTHS, PRECISE CAUSE JUST IDENTIFIED. ANY SLIGHT PRESSURE TO (RED) RELEASE BUCKLE, THOUGH CAUSING NO VISIBLE CHANGE, CAUSES BUCKLE TO RELEASE UNEXPECTEDLY AT A LATER TIME. WAS USED TO SECURE CHILD CAR SEAT. CONTINUALLY FOUND BUCKLE UNLATCHED AFTER TRIPS. ORIGINALLY SUSPECTED CHILD WAS RELEASING BUCKLE BUT RECENT INVESTIGATION REVEALED TRUE CAUSE (OTHER BELTS FINE). CHEVROLET DEALER DENIES THIS AS A SAFETY REPAIR, OUT OF WARRANTY. *AK
HEADLIGHT PROTECTIVE COVERING THAT IS GLUED TO HEADLIGHT, PROTECTIVE SHIELD CONTINUIOUSLY FALLS OFF. IF SOMETHING HITS BULBS THEY BLOWOUT, ONCE WHILE DRIVING AT NIGHT HEADLIGHTS BLEWOUT, AND CONSUMER WAS NOT ABLE TO SEE, CONSUMER STATED ALL THE REPAIR WORK HAS BEEN COMPLETED, CONSUMER REPLACED THE HEADLIGHT HIMSELF.*JB
DRIVERS SIDE, THE LENS OF THE HEADLIGHT FELL OFF. THE BULBS KEEP BREAKING BECAUSE OF MOISTURE. THE DEALER SAID ITS NOT COVERED IN THE EXTENDED WARRANTY. THE REPLACEMMENT WILL COST APP. 269.00. I HAVE ALREADY REPLACED THE BULB 5 TIMES AT $8.99 APIECE.*AK
REAR PASSENGER'S SIDE SLIDING DOOR CAME OFF TRACK, CAUSING CHILD'S HAND TO BE CRUSHED. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.*AK
WHILE DRIVING, CONSUMER CRASHED INTO A SEMI TRACTOR TRAILER WHO FAILED TO YIELD WHILE MAKING A LEFT HAND TURN, THE AIR BAGS DID NOT EXPERIENCE DEPLOYMENT, CAUSING CONSUMER TO SUSTAIN SEVERAL INJURIES, CONSUMER CONTINUES TO HAVE COMPLICATIONS BECAUSE OF THIS ACCIDENT, CONSUMER WAS INFORMED THAT THE AIR BAGS ACTED AS THEY SHOULD BY NOT DEPLOYING. *SLC
NEW ROTORS/ DRUMS/ EMERGENCY BRAKE CABLES/SHOES BROKEN, AND PADS .VEHILCE SOLD IN THIS CONDITION! FRONT AND BACK BRAKES. *AK
NUMEROUS ATTEMPTS TO FIX DOOR HAVE FAILED.PROBLEM HAS OCCURRED FOR OVER A YEAR WITH DOOR FAILING TO CLOSE PROPERLY AND LATCH OR FOR DOOR TO CLOSE AT ALL. *AK
THE HEADLIGHT ASSEMBLIES HAD TO BE REPLACED, DUE TO THE LENS COVERS POPPING OUT AND THE HEADLAMPS BLOWING OUT, THE PROBLEM WAS DUE TO A DEFECTIVE VENTING SYSTEM IN THE HEADLAMPS, AND THAT THE MANUFACTURER WAS AWARE OF THE PROBLEM.*JB
BRAKES HAVE A HORRIFIC PULSATION AT HIGH SPEED. PADS HAVE BEEN CHANGED, AND ROTORS WERE FINE. DEALER DIDN'T SEEM TO HAVE A SOLUTION. *AK
GAS ODOR, GAS IS POURING OUT, DEALER REPLACED FUEL FILTER. DID NOT HELP
GAS GUSHING OUT FROM UNDERNEATH VAN, ON 7-3-01 FUEL FILTER WAS REPLACED, THIS INCIDENT IS WORSE THAN WHAT HAPPENED BEFORE, VEHICLE WAS TOWED IN, WAS TOLD THAT THIS HAS HAPPENED BEFORE ON OTHER VEHICLES. *AK
LOW COOLANT LIGHT CAME ON - SLIGHT ENGINE TAPPING AT STARTUP. DEALERSHIP SERVICE DEPARTMENT HAS DETERMINED THAT THE ENGINE IS SHOT. THIS VEHICLE HAS HAD REGULAR MAINTENANCE AND HAS 60,000 MILES ON IT. AFTER DOING OUR OWN RESEARCH, IT APPEARS THAT A GREAT NUMBER OF 1997-2000 VENTURE VANS HAVE A PROBLEM WITH TAPPING AND ENGINE FAILURE. I WOULD LIKE TO HAVE AN INVESTIGATION STARTED TO CONFIRM OF DENY THAT THE 3400 V6 ENGINE IS DEFECTIVE. CHEVROLET REP. QUICKLY AGREED TO PAY FOR HALF OF THE REPAIR, WHICH IS SOMEWHAT SUSPICIOUS.*AK
RIGHT HEADLIGHT COVER FELL OFF.*AK *SLC
NHTSA RECALL#01V067000/ MANFACTURER'S RECALL 01013. CONSUMER TOOK VEHICLE TO GET RECALL REPAIRS DONE, AND DID NOT HAVE PROBLEM UNTIL REPAIRS WERE DONE. TOOK VEHICLE BACK TO GET RECHECKED TWICE AFTER RECALL. ALSO, DEALER DID SOME ADJUSTING.*AK
WHILE DRIVING UNDER NORMAL CONDITIONS THE PLASTIC HEADLIGHT COVER ON THE DRIVER'S SIDE FELL OFF, A NEW UNIT WAS UNSTALLED, THREE MONTHS LATER THE COVER OVER THE PASSENGER SIDE FELL OFF, THE CONSUMER BELIEVES THERE IS A DESIGN PROBLEM OR MANUFACTURING DEFFICIENCY. NLM
THE SPARE TIRE MECHANISM AT THE REAR OF THE VAN INCLUDES A CABLE THAT WITH A BOLT SECURES THE SPARE TIRE TO THE UNDERSIDE OF THE VAN. THE CABLE BROKE AND THE TIRE FELL TO THE GROUND. THIS OCCURRED AS THE CAR WAS BEING BACKED FROM THE GARAGE ONTO THE STREET. AT NO TIME HAS THE SPARE TIRE BEEN REMOVED FROM THE VAN PRIOR TO THIS INCIDENT.*AK
I BELIEVE THESE LENSES WILL FAIL VIRGINIA SAFETY INSPECTION. NO APPARENT CAUSE - PROBABLY DEFECTIVE MANUFACTURING.*AK
I REPORTED THE HEADLIGHTS TO THE DEALER WHILE UNDER WARRANTY (UNDER 36000 MILES) (CONDENSATION ON INSIDE OF BOTH HEADLIGHT'S LENS). THEY SAID IT WAS NORMAL. AFTER THE 36000 MILE WARRANTY WAS UP (AT 43,200 MILES), THE DRIVER'S SIDE HEADLIGHT COVER FELL OFF (EXPOSING THE INNER WORKINGS). THEY SAID IT WOULD COST $275 FOR A NEW SEALED BEAM HEADLIGHT. I THINK IT WASN'T SEALED UNDER WARRANTY AND IT FAILED (FELL OFF BECAUSE OF A BAD SEAL ON THE ASSEMBLY)*AK.
THE PASSENGER'S SIDE HEADLIGHT LENS COVER FELL OFF. BASED ON WEBSITE SEARCHS, THIS APPARENTLY HAS BEEN A RECURRING PROBLEM WITH THE HEADLIGHTS ON THE VENTURE, PONTIAC TRANSPORT, AND OLDSMOBILE SIHOUHETTE DUE TO A BREAKDOWN OF THE ADHESIVE MATERIAL THE RETAINS THE LENS COVER TO THE HOUSING. THIS CAN CAUSE THE HEADLIGHT TO BURN OUT IF EXPOSED TO RAIN. GM ISSUED A BULLETIN (#00-08-42-003) TO HELP REDUCE THE COST OF REPAIR BUT IT IS STILL SIGNIFICANT (APPROX. $150). DUE TO THE POTENTIAL SAFETY ISSUE, I FEEL THAT THIS SHOULD BE LOOKED IN TO FOR A POSSIBLE RECALL. THANK YOU.*AK
WHILE CONSUMER WAS DRIVING AT 50MPH RIGHT REAR BRACKET BROKE WICH AFFECTED DRIVING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
FAILURE FOUND DURING YEARLY SAFETY INSPECTION. NO SAFETY DEFECT LISTED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Chevrolet Venture → · Every Venture year → · How the figures are calculated →