2023 Chevrolet Traverse complaints

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward and stopped while at the traffic light. The contact stated that while driving over 4 MPH, the vehicle seized with the transmission warning light illuminated. The contact was concerned about being involved in a crash due to the failure. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,071.

The contact own a 2023 Chevrolet Traverse. The contact stated while the vehicle was turned off and parked in the garage, the exterior and interior lights started flashing, the horn started honking continuously, and the windshield wipers activated. Additionally, the doors locked and unlocked inadvertently and stopped when the vehicle was in drive(D). The vehicle was taken to the dealer where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17.

The car is equipped with an automatic light feature designed to activate in low-light conditions, such as early mornings or evenings. However, the system only triggers when it is completely dark. Even in very low sunlight, the lights do not turn on, which can be dangerous as the car may not be fully visible on highways

Loud noise coming from under vehicle. Exhaust leak front flex pipe.

I am filing this complaint due to a recurring exhaust leak in the front exhaust pipe of my 2023 Chevrolet Traverse, which poses a potential safety hazard. During the vehicle’s bumper-to-bumper warranty period, Freedom Chevrolet in San Antonio replaced a leaking front exhaust pipe (receipt attached), a known issue covered by a Technical Service Bulletin (TSB) for earlier model years (2018–2022) but not for the 2023 Traverse. Less than two years later, with the vehicle now at approximately 84,000 miles, the front exhaust pipe has failed again, exhibiting the same leak issue. This recurring defect is concerning because exhaust leaks can allow carbon monoxide and other harmful gases to enter the vehicle cabin, posing a risk of poisoning or impaired driver awareness, especially during extended operation. Additionally, the issue may contribute to environmental hazards due to improper emissions control. Despite my requests for assistance from Freedom Chevrolet and GM Customer Care, I have not received a satisfactory resolution, and the repair cost falls on me as the vehicle is out of warranty. I am aware of complaints and TSBs documenting similar exhaust leak issues in Chevrolet Traverse models from 2018–2022, including a recall for the 2019 model year (NHTSA ID: N222385510), suggesting a systemic issue that may extend to the 2023 model. The lack of a TSB or recall for the 2023 Traverse leaves owners like myself vulnerable to repeated failures and safety risks.

Weld on exhaust bracket broke.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while his wife was driving at an undisclosed speed, exhaust fumes entered the vehicle, causing her to have headaches. The vehicle was taken to the dealer, who determined that the exhaust pipe had corroded and cracked, leaking fumes through the muffler and Y-pipe. The contact was informed that the Y-pipe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

Multiple exhaust leaks repaired 5 times. 1. 32,095 miles 2. 38,674 miles 3. 43,388 miles 4. 58,480 miles

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 50 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The battery warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the alternator. The vehicle was not repaired due to parts being on backorder. The manufacturer was not notified of the failure. The failure mileage was 45,000.

I was driving south on [XXX] north of [XXX] when a blue Dakota pulled out in front of me. I did not have time to stop or swerve. The Emblem of the airbag cut my left hand and fingers, tore the tendon in my thumb and hand, and sprained my left wrist. It also bruised my right thumb, bruised my heart, and collapsed the bottom of my lungs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's wife owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the right turn signal light illuminated and blinked intermittently. The contact's wife noticed that the rear passenger’s side brake light and signal light failed to work as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that on a separate occasion while driving at an undisclosed speed, the brake pedal was depressed, and made an abnormal sound. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the failure had occurred on 4 separate occasions. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.

The contact owned a 2023 Chevrolet Traverse. The contact stated that while driving at 40 MPH going north on [XXX] towards [XXX] , another vehicle made a sudeen left turn. As a result, the vehicle T-boned the vehicle that was making a left turn, then the contact's vehicle came to a stop, and the other vehicle was flipped over. There were no warning lights illuminated.The air bag deployed, the cover corner then cut the contact hand and tore her tendons. The contact suffered injuries to the chest when she impacted the steering wheel, her heart was bruised, and the bottom of her lungs collapsed. The contact was taken to the hospital by an ambulance. A police report was filed. The contact was still receiving medical attention and physical therapy. There were no other people injured in the accident. The vehicle was towed to an undisclosed location. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car would not shift out of 1st gear

Unknown if this vehicle qualifies for the retrofitting of rear and front parking sensors.

When driving transmission slips and goes into wat feels neutral....also when shift from park to any gear there is a click coming from front of vehicle

The contact owns a 2023 Chevrolet Traverse. The contact stated that after shifting into reverse the vehicle failed to respond. The contact stated that there was a loud banging sound coming from the vehicle. The contact stated that the same loud sound was heard while driving forward. There were no warning lights illuminated. The vehicle was taken to the dealer and was duplicated; however, the vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 23V172000 (Power Train) and linked the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 13,000.

Lately this car has been signalling , to brake sooner because a vehicle is near but there is no vehicle around. While driving today we pulled out of a parking lot and entered main road the car stopped and it felt like a vehicle slammed and hit the rear end. My husband is assuming transmission went out. Our traverse wouldnt accurate over 16 mph. (While driving) very dangerous!!!!

The contact owns a 2023 Chevrolet Traverse. The contact stated that upon starting the vehicle, the engine was idling extremely loudly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

I was told from Dan Cummins where I bought my vehicle that there was a recall on my vehicle for the exhaust pipe, when I tried to get it fixed I was told there wasn’t. When I searched up the recall it says “yes there is a recall on 2023 Chevy traverse for the exhaust pipe” and where the parts are saying it’s recalled “ exhaust front intermediate pipe and the catalytic converter to front exhaust pipe gasket” is exactly where my hole is in my exhaust pipe. It started as a leak but has grown into a hole due to not being fixed. I tried adding photos of it and where it says there is a recall that “ Dealers will replace the front exhaust pipe on the 2023 Chevrolet Traverse at no cost to the customer” but I don’t know if they uploaded.

7-8 mild transmission slips/sticking 3 MAJOR transmission events where the car seized up completely and stopped running. Almost felt like a car crash. Very abrupt stop and almost caused people behind us to rear end us Car is only 21 months old / 17,000 miles. Most recent was in early August. We have not driven car since out of fear.

The contact owns a 2023 Chevrolet Traverse. The contact stated while driving at approximately 70 MPH, the "ESC" message displayed, and the vehicle lost motive power and stalled. The contact stated that the vehicle failed to immediately restart. The contact stated that approximately one hour later the vehicle was restarted and driven to the local dealer. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.

Noticeable Hard shifting, Transmission concerns vehicle woul d not move during acceleration when pulling into driveway. V ehicle placed in park and back to drive vehicle would not mo ve. Noisy braking. Delayed acceleration on when leaving s top or red light or freeway driving. Rough idling Noisy idle Transmission concern

Vehicle shut down and stopped suddenly while driving. Twice this happened. Both times were under 20 miles per hour. Once at a railroad crossing and the other was turning onto a major roadway. Dealership can not locate the problem.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while starting the vehicle, a strong unknown sound was noticed coming from the pipes in the front area. No warning lights were illuminated. The vehicle was taken to an independent mechanic who inspected the vehicle and advised to take it to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

The exhaust pipe, gaskets and muffler. Yes, at times we do smell the exhaust inside the vehicle and a loud sound coming from the engine when the vehicle is in motion and on standby. Yes they were notified and are still waiting for parts to have it repaired. They advised to continue driving my car and refused to provide a rental to use during the downtime due to my ‘issue’ not covered by my warranty or extended warranty because my vehicle is over 36k miles. No warnings were on in the vehicle to notify me, I just noticed a weird sound as my car would start up when the vehicle is started and never stopped.

I have requested since April to have the recall fixed on my vehicle with no repairs to date. I have just been told the part is on back order but will let me know when it is available. It’s currently going on a year with no resolution for the known recall.

Second row seat belt is stuck in the seat adjustment lever arm. Causes passengers or children to ride home without seat belts. The belt locks up and can not be freed from the adjuster arm

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 63 MPH with her son in the front passenger’s side seat, she heard a gunshot-like sound and noticed that the sunroof glass had shattered. The contact stated that the shade guard was closed at the time of the failure; however, while the contact continued driving, the shade guard raised up, allowing broken pieces of glass to fall inside the vehicle. The contact pulled to the side of the road for a moment. The contact stated that she sustained a cut on the right hand. The contact did not seek medical assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed that she would be contacted within 72 hours. The dealer was notified of the failure. The failure mileage was approximately 37,000.

See attached document for complaint

Exhaust bracket failure. Broken bracket exhaust. Refer to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Exhaust front flex pipe leaking from crack at welded hanger. Upon research, this is a problem that go back to 2019. (Bulletin No.: PIP5681 Published date: 09/26/2019) ( Chevrolet TSB N222385510)

Transmission and valve box stopped functioning in the middle of driving. As a result, the car was stuck in 1st gear.

I HAD 2 MILE HR FRONT SIDE INPACK IN A PARKING LOT WHITCH PUSHED ME INTO ANTHER PARKED CAR .THEN AT THAT POINT MY CAR WENT INTO AT A HIGH RATE OF SPEED .I HAD BOTH FEET ON THE BREAK NO HELP .I PROCEEDED TO HIT OTHER CARS AFTER THE 3RD AND 4RD CAR IT FINALLY QUIT .THIS WAS AT A SMALL AIRPORT THANK GOT NO ONE WAS COMING OUT OF THE AIRPORT .I DID EVERYTHING I COULD TO STOP THIS CAR .IT JUST KEPT PICKING UP SPEED .

After purchasing our vehicle we noticed back up camera view was switch to a globe view and noise in vehicle when driving over 40 mph that sound like electric wires shorting. Took to dealership they said they did updates to information center. After a few days it continued to do the same issues. Called dealership back and they took another look at it and said they once again pushed out a large update. Well vehicle continued to have same issues with addition of now rear view camera is going while in drive. Stereo screen gets all glitched up. Took it back and they kept it for a week and claimed they replaced stereo next day after picking it up it continues to have same issues and now my apple CarPlay doesn’t work. They claim I need WiFi to have it connected. Which is a lie it was working before they replaced stereo. I have contacted GM regarding all this. There is an open case. We have only had our traverse for 3 months. I have videos as well that my children have taken while reverse camera is going while I’m driving in drive.

I was trying to park on a little steep driveway. Somehow I got out of the car when it is D gear. In seconds I realized the car is moving forward and jumped right back in the car, hit the brakes and switch D to P. The car didn't stopped. I remember buckled up sign on display and I did. Then I pushed the start button tried to stop and start it again, the car didn't stopped. The car continued to move down from driveway to backyard down the slope hitting and badly damaging a tramboline and a chair on its way and only stopped after hitting a tree. Then the engine worked when I pushed start button.I was able to reverse back to driveway again. I was lucky the kids were at school and there was a tree stopping the car to fall the little creek at the end of property line. Did I forget the car in auto shut off or simply shut the engine while it is on D? I am not sure exactly when I was able to switch gear P, it was before or after the buckle up sign. I don't remember any other warnings like "switch D to P to Park" before I left the car.(Normally it says) This acccident happened the day after we took it to service for 10k milage maintenance , oil change ,tire rotation, 27. Inspection. I am suspecting a main system malfunction because, after it came back from the 10k maintenance service, it was giving a strange alarm sound at random times when driver door opens. Alarm was louder and faster then normal warnings like remote left in the car etc. and there wasn't any warning on the display, i

The contact owns a 2023 Chevrolet Traverse. The contact stated while driving up the driveway, the 4WD and all-wheel drive became inoperable. The passenger's side front tire was spinning and making an abnormal sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sun gear needed to be replaced, a tire rotation test was performed, and the rear differential was replaced. The tire test was performed and failed. The failure recurred. The manufacturer was contacted, and the engineer informed him that the vehicle was working as designed and that another engineer would be assigned to check the PCU. The failure mileage was approximately 90,000. The VIN was not available.

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The vehicle unexpectedly loses propulsion and or mechanical park,there is increased risk of crash or roll-away

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Headlights , especially high beams are positioned too high. High beams literally illuminate treetops without placing even one lumen of light on the surface of the road. Dealer claims lights meet manufacturer specs and won’t/can’t adjust them.

On April 17, 2023 I was on my way home from work and got a message " Battery Saver Mode Activated." I checked the voltage and it was at 11.4. By the time I got home, the voltage had gone down to 10.3. I took the vehicle to the dealership on April 19, 2022 for repair. It was a bad alternator. On June 29, 2023, my family and I were on vacation and at a hotel in North Little Rock, Arkansas. I got up the next morning, 0330, and started the car and I got a message, " Battery Saver Mode Activated." I checked the voltage. It was at 11.3. I had to drive to the nearest truck stop so we would not be stranded on the side of a dark highway. The battery light came on and a message came up something like, "Charging system low. Vehicle could stall anytime." The battery light remained on. We made it to the truck stop, voltage was at 10.1, and I had to call a tow service to take my vehicle and my family to the nearest dealership in Stuttgart, Arkansas. It was another bad alternator and was repaired again and returned to me on August 4, 2023. Both instances, I was on busy highways with no gas stations for miles and not very good cell service. I live in Texas and the weather was hot and I had my son, my granddaughter, and 3 dogs with me. I couldn't get the windows down because the battery was dead. I contacted the manufacture. The vehicle is available for inspection upon request and has not been inspected by the manufacture as of yet.

After owning new vehicle for one month the check engine light comes on, return to dealer for service and we are told there is a known issue with 2023 Traverse showing check engine light off the lot. The vehicle is inspected and found that wires from the computer are rubbing/melting against a hot surface in the engine/transmission causing a faulty check engine light.

The transmission downshifts hard when in lower gears and sometimes when shifting to.higher gears.

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Chevrolet Traverse. The contact stated that on numerous occasions while driving at approximately 25-30 MPH, the vehicle unintendedly downshifted without warning. The contact then stated that he heard an abnormal buzzing sound coming from the hood of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact was then made aware that the VIN was included in the NHTSA Campaign Number: 23V172000 (Power Train) however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. VIN tool confirms parts not available.